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<h2>DESCRIPTION</h2> The Customer Engagement Technologies (CET) organization powers Customer Service (CS) by developing elegant Customer and Customer Service Associate (CSA) facing products globally. These products offer effortless self-service and automated solutions to our customers. If customers prefer to interact with a human, we enable CSAs to effectively and elegantly solve customers’ issues using our associate-facing products powered through human-centered design. One of these solutions is a new translation system deploying neural machine translation technology (through AWS Translate models) that aims to support high-quality, real-time translations for up to 39 languages. By applying automated translations to text-based customer service channels (e-mail, chat, Message Us, and CS Chatbot), the product’s vision is to remove language as a barrier and enable flexibility in the CS labor force. Ultimately, Amazon will be capable of supporting customers anywhere around the world, irrespective of the language the CSA is speaking. Our team is looking for a talented Machine Learning Data Associate (MLDA)- Specialist German to drive German-to-English and English-to-German machine translation improvements in partnership with the Machine Learning team. Specifically, you will audit cross-language interactions on text-based channels, review and assess the quality of the machine translations in each direction, and inform on the highest priority machine translation improvement opportunities that will enhance the customer experience. You will work with Program and Product Managers to determine opportunities for optimizing the quality auditing and machine translations improvement processes, augmenting the customer experience through product testing, and executing the machine learning roadmap for the product. You will be part of a Global Product Management team whose innovations and strategies will influence what we build and how we surface information to solve customers’ issues globally. A successful candidate is a native German speaker who also speaks English fluently, is extremely detail-oriented, an effective communicator, has demonstrated the ability to earn the trust of stakeholders across a cross-functional team of individuals, is data-driven, and has a strong eye for opportunities. You should be customer-obsessed and not afraid to analyze thousands of interactions. You are willing to experiment, fail fast, learn, and iterate to improve. Furthermore, you understand and account for the implications of your work on front line operations. Key job responsibilities - Native-level translation and localization skills in German - Proficiency in testing and content reading in German, with the ability to document outcomes in English for stakeholders - Utilization of German skills to support internal and external customers and related products - Competence in navigating various internal tools to understand the customer journey - Strong attention to detail and commitment to quality - Adaptability to work in a dynamic environment and willingness to change priorities on short notice - Must be fluent in German and English A day in the life Key daily activities include but are not limited to: - Localization/Translation - Testing various workstreams - Contact Reading in native language while documenting findings in English - Stakeholder management Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan About the team Omni MLDA is a division of Customer Engagement Technologies (CET), partnering with key stakeholders to: - Automate customer service processes - Enhance the end-to-end customer experience <h2>BASIC QUALIFICATIONS</h2> - Fluency in German and English (verbal and written communication) - 1+ years business experience in localization and translation - Strong attention to details - Exceptional communicational skills - Customer service experience - Experience working in complex and frequently-changing environments - Ability to interpret customer need and being able to frame that as clear requirements. <h2>PREFERRED QUALIFICATIONS</h2> - Project planning experience, including project scoping, deadline-setting, backlog maintenance, and reporting - Bachelor's Degree - Practical knowledge of data processing needs and trade-offs - Experience working with machine learning, Artificial intelligence, natural language understanding data Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $32,700/year in our lowest geographic market up to $70,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Bilingual Machine Learning Data Associate - German (Remote), Customer Engagement Technology

Req ID: 76214 Location: Tulsa -TUL Areas of Interest: Information Technology; Commercial Loan Processing Pay Transparency Salary Range: Not Available Application Deadline: 04/30/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> At BOK Financial, our success starts with our exceptional talent. We are searching for an IT Team Manager to lead our Quality Engineering team focused on nCino/Salesforce. This is an opportunity to drive quality, test automation, and process optimization in a highly impactful role. If you have a passion for leading high-performing teams, ensuring application stability, and implementing best-in-class testing strategies, we’d love to have you on board! <h2>Job Description</h2> As an IT Team Manager for Quality Engineering, you will oversee test strategy, automation, and quality efforts for nCino and Salesforce applications. You will lead a team responsible for ensuring the reliability, performance, and security of our critical banking applications. Your role involves strategic planning, hands-on problem-solving, and fostering a culture of continuous improvement. Additionally, you will drive test automation initiatives using Copado Robotic Testing (CRT), ensuring scalable and efficient automated testing across our Salesforce ecosystem. <h2>Team Culture</h2> Our mission is to deliver high-quality, customer-centric technology solutions by integrating robust testing frameworks and automation strategies into our software development lifecycle. We thrive on collaboration, innovation, and a commitment to delivering exceptional products that support our business goals. <h2>How You'll Spend Your Time</h2> • Lead and mentor the Quality Engineering team, fostering a collaborative and growth-oriented environment. • Define and drive the test strategy for nCino/Salesforce, ensuring effective automation and manual testing practices. • Implement and optimize test automation using Copado Robotic Testing (CRT) to enhance test efficiency and reliability. • Enhance CI/CD processes by integrating automated testing, performance testing, and security validation. • Collaborate with cross-functional teams including development, product, and operations to improve software quality. • Manage test environments, tools, and frameworks, ensuring efficient and scalable testing solutions. • Oversee defect management and reporting, ensuring timely issue resolution and quality releases. • Advocate for quality best practices by implementing modern testing methodologies and driving process improvements. <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of a Bachelor’s Degree in Computer Science, Information Management, Business or a related field and 7-10 years of directly related professional experience or equivalent combination of education and experience. • 7-10 years of experience in software quality engineering, including test management and automation. • 3+ years of leadership experience in managing QA/QE teams, preferably within nCino/Salesforce environments. • Strong knowledge of Salesforce testing strategies, including automation frameworks, APIs, and integrations. • Hands-on experience with Copado Robotic Testing (CRT) for Salesforce test automation (preferred). • Experience with additional automation tools like Selenium, TestNG, Cypress, or Playwright (preferred). • Familiarity with DevOps practices, CI/CD pipelines, and cloud-based testing solutions. • Exceptional problem-solving and communication skills with a proactive mindset for continuous improvement. <h2>Working Conditions &amp; Physical Requirements</h2> Office - 20 lbs BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

IT Team Manager  -  Quality Engineering (nCino/Salesforce)

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. <ul> <li> Team - The Agent Productivity Tools (APT) team is a vital part of Coinbase’s Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers.</li> <li> Role - You will be building applications that will enable Coinbase Customer Agents and other users to increase their productivity, drive automation, and deliver impact at scale through AI/ML-based technologies.</li> </ul> What you’ll be doing <ul> <li>Build complete user features including front and backend using React, Js frameworks, Golang and cloud technologies </li> <li>Lead assessment and implementation of third-party AI/ML tools.</li> <li>Deliver cross-functional outcomes to complex problems in collaboration with product, design, security, data or other engineering teams</li> <li>Demonstrate a keen awareness of Coinbase’s platform, development practices, and various technical domains and build upon them to efficiently deliver improvements across multiple teams.</li> <li>Participate in an environment where innovative ideas are regularly generated, vetted, and transformed into action.</li> <li>Foresee potential issues before they arise and adapt their own approach, working within constraints to avoid adverse impact.</li> <li>Communicate across the company to technical and non-technical leaders with ease.</li> <li>Quickly distill complex technical themes so that an entry level, non-tech team member can understand them. </li> <li>Mentor team members in design techniques and best practices in coding, testing, release/deploy process, documentation, metrics/logging and scaling.</li> <li>Working with teams and teammates across multiple time zones.</li> </ul> What we look for in you <ul> <li>You have at least 2 years of experience in software engineering and at least 2 years of experience in developing large scale systems with Golang and cloud technologies and shipping user-facing features with JavaScript and modern, component-based JS frameworks like React.</li> <li>Proven experience in integrating AI/ML APIs into web applications.</li> <li>Experience with third-party vendor integrations.</li> <li>You enjoy and have experience with large-scale, high-traffic platforms and implementing scalable, robust services in the real world.</li> <li>You have experience in authoring and contributing to technical architecture and implementing them.</li> <li>Experience in AWS, Kubernetes, Terraform, BuildKite or similar.</li> <li>Experience in rate limiters, caching, load balancing, circuit breakers, metrics, logging, tracing, debugging etc.</li> <li>Experience in event driven architectures (Kafka, MQ etc.), proficiency in either SQL or NoSQL DBs, understanding of concepts like gRPC, GraphQL, ETL.</li> <li>Proficiency in Go.</li> </ul> Nice to haves: <ul> <li>Python, Ruby</li> <li>SaaS platform experience</li> <li>Applications using OpenAI/ChatGPT</li> </ul> G2670 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $128,775—$151,500 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Backend Software Engineer (EAA)

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. <ul> <li> Team - The Agent Productivity Tools (APT) team is a vital part of Coinbase’s Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers.</li> <li> Role - You will be building applications that will enable Coinbase Customer Agents and other users to increase their productivity, drive automation, and deliver impact at scale.</li> </ul> What you’ll be doing (ie. job duties): <ul> <li>Build complete user features using React and Js frameworks</li> <li>Lead assessment and implementation of third-party tools.</li> <li>Deliver cross-functional outcomes to complex problems in collaboration with product, design, security, data or other engineering teams</li> <li>Demonstrate a keen awareness of Coinbase’s platform, development practices, and various technical domains and build upon them to efficiently deliver improvements across multiple teams.</li> <li>Participate in an environment where innovative ideas are regularly generated, vetted, and transformed into action.</li> <li>Foresee potential issues before they arise and adapt their own approach, working within constraints to avoid adverse impact.</li> <li>Communicate across the company to technical and non-technical leaders with ease.</li> <li>Quickly distill complex technical themes so that an entry level, non-tech team member can understand them. </li> <li>Mentor team members in design techniques and best practices in coding, testing, release/deploy process, documentation, metrics/logging and scaling.</li> <li>Working with teams and teammates across multiple time zones.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>You have at least 8 years of experience in software engineering and at least 8 years of experience in developing web apps and shipping user-facing features with JavaScript and modern, component-based JS frameworks like React. </li> <li>Experience with third-party vendor integrations.</li> <li>You have experience in authoring and contributing to front-end architecture and implementing them.</li> <li>Proficiency in React.</li> </ul> Nice to haves: <ul> <li>Python, Ruby</li> <li>SaaS platform experience</li> </ul> Job #: G2699 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $218,025—$256,500 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Staff Software Engineer, Frontend (EAA)

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. <ul> <li> Team - The Agent Productivity Tools (APT) team is a vital part of Coinbase’s Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers.</li> <li> Role - You will be building applications that will enable Coinbase Customer Agents and other users to increase their productivity, drive automation, and deliver impact at scale.</li> </ul> What you’ll be doing (ie. job duties): <ul> <li>Build complete user features using React and Js frameworks</li> <li>Lead assessment and implementation of third-party tools.</li> <li>Deliver cross-functional outcomes to complex problems in collaboration with product, design, security, data or other engineering teams</li> <li>Demonstrate a keen awareness of Coinbase’s platform, development practices, and various technical domains and build upon them to efficiently deliver improvements across multiple teams.</li> <li>Participate in an environment where innovative ideas are regularly generated, vetted, and transformed into action.</li> <li>Foresee potential issues before they arise and adapt their own approach, working within constraints to avoid adverse impact.</li> <li>Communicate across the company to technical and non-technical leaders with ease.</li> <li>Quickly distill complex technical themes so that an entry level, non-tech team member can understand them. </li> <li>Mentor team members in design techniques and best practices in coding, testing, release/deploy process, documentation, metrics/logging and scaling.</li> <li>Working with teams and teammates across multiple time zones.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>You have at least 2 years of experience in software engineering and at least 2 years of experience in developing web apps and shipping user-facing features with JavaScript and modern, component-based JS frameworks like React. </li> <li>Experience with third-party vendor integrations.</li> <li>You have experience in authoring and contributing to front-end architecture and implementing them.</li> <li>Proficiency in React.</li> </ul> Nice to haves: <ul> <li>Python, Ruby</li> <li>SaaS platform experience</li> </ul> Job #: G2700 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $128,775—$151,500 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Software Engineer, Frontend (EAA)

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. Coinbase is seeking experienced frontend engineers to join our team to build out the next generation of crypto-forward products and features. You will help build the next generation of systems to make cryptocurrency accessible to everyone across the globe. The Growth organization drives Coinbase’s mission of bringing the world onchain. By building and leveraging growth tools across multiple avenues, including referral and incentives programs, creating a world-class notifications system, building a dynamic, engaging, and accessible logged-out web experience, and optimizing our new user onboarding flow, we ensure that Coinbase is the easiest, safest, and fastest way to buy, hold, and trade Crypto assets, and ensure our new users are set up for success from their first interaction. What you'll be doing: <ul> <li>Build and run experiments to power the growth of Coinbase’s retail products.</li> <li>Build engaging, dynamic, and accessible user experiences that delight users while providing world-class ease of use and security.</li> <li>Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter.</li> <li>Write high quality, well tested code to meet the needs of your customers.</li> </ul> What we look for in you: <ul> <li>You have at least 2+ years of experience in developing web apps and shipping user-facing features with JavaScript and modern, component-based JS frameworks like React. </li> <li>You've developed and shipped user-facing features using component-based UI frameworks.</li> <li>You’re familiar with current trends and best practices in front-end architecture, including performance, security and usability.</li> <li>You’re familiar with product and design lifecycles, and collaborating closely with designers, engineers, and product managers.</li> <li>You write high quality, well tested code to meet the needs of your customers.</li> </ul> Nice to haves: <ul> <li>You have experience launching new products from 0 to 1</li> <li>Experience with growth experiments or A/B testing frameworks.</li> <li>You've worked on front-end teams in the finance or security space</li> <li>You have at least 1 year of experience in developing React Native mobile apps or helped move existing native apps to React Native</li> <li>Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.</li> </ul> Job #: GCFE04US #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $152,405—$179,300 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Software Engineer, Frontend (Consumer - Growth)

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. <ul> <li> Team - The Agent Productivity Tools (APT) team is a vital part of Coinbase’s Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers.</li> <li> Role - You will be building applications that will enable Coinbase Customer Agents and other users to increase their productivity, drive automation, and deliver impact at scale through AI/ML-based technologies.</li> </ul> What you’ll be doing <ul> <li>Build complete user features including front and backend using React, Js frameworks, Golang and cloud technologies </li> <li>Lead assessment and implementation of third-party AI/ML tools.</li> <li>Deliver cross-functional outcomes to complex problems in collaboration with product, design, security, data or other engineering teams</li> <li>Demonstrate a keen awareness of Coinbase’s platform, development practices, and various technical domains and build upon them to efficiently deliver improvements across multiple teams.</li> <li>Participate in an environment where innovative ideas are regularly generated, vetted, and transformed into action.</li> <li>Foresee potential issues before they arise and adapt their own approach, working within constraints to avoid adverse impact.</li> <li>Communicate across the company to technical and non-technical leaders with ease.</li> <li>Quickly distill complex technical themes so that an entry level, non-tech team member can understand them. </li> <li>Mentor team members in design techniques and best practices in coding, testing, release/deploy process, documentation, metrics/logging and scaling.</li> <li>Working with teams and teammates across multiple time zones.</li> </ul> What we look for in you <ul> <li>You have at least 8 years of experience in software engineering and at least 8 years of experience in developing large scale systems with Golang and cloud technologies and shipping user-facing features with JavaScript and modern, component-based JS frameworks like React.</li> <li>Proven experience in integrating AI/ML APIs into web applications.</li> <li>Experience with third-party vendor integrations.</li> <li>You enjoy and have experience with large-scale, high-traffic platforms and implementing scalable, robust services in the real world.</li> <li>You have experience in authoring and contributing to technical architecture and implementing them.</li> <li>Experience in AWS, Kubernetes, Terraform, BuildKite or similar.</li> <li>Experience in rate limiters, caching, load balancing, circuit breakers, metrics, logging, tracing, debugging etc.</li> <li>Experience in event driven architectures (Kafka, MQ etc.), proficiency in either SQL or NoSQL DBs, understanding of concepts like gRPC, GraphQL, ETL.</li> <li>Proficiency in Go.</li> </ul> Nice to haves: <ul> <li>Python, Ruby</li> <li>SaaS platform experience</li> <li>Applications using OpenAI/ChatGPT</li> </ul> G2698 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $218,025—$256,500 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Staff Software Engineer (EAA)

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. We are hiring a Staff Machine Learning Engineer to revolutionize how we optimize our operations using ML and GenAI. This is a unique opportunity to apply the latest advances in ML and GenAI to real-world problems that directly impact millions of users and the future of digital finance. Our AI teams are dedicated to building intelligent systems that protect our platform while ensuring a seamless experience for legitimate users. We are transforming traditional tasks such as manual document review and risk assessment into an automated, scalable system powered by state-of-the-art machine learning. What you'll be doing: <ul> <li>Design and implement multi-modal ML models that can understand and extract information from various document types (IDs, proof of address, etc.)</li> <li>Fine tune LLMs for automated document processing and risk assessment.</li> <li>Design model for ascertaining user onboarding risk and triggering Know-Your-Customer and Enhance Due Diligence models.</li> <li>Create real-time ML pipelines that can detect and prevent risks before they materialize</li> <li>Work with experts to translate their domain knowledge into ML features and models</li> <li>Build explainable ML systems that can justify their risk assessments </li> <li>Collaborate with platform teams to deploy models at scale with high availability and low latency</li> </ul> What we look for in you: <ul> <li>8+ years of industry experience in Machine Learning (or PhD+5)</li> <li>MS in Machine Learning, Computer Science, other technical field (PhD preferred)</li> <li>Strong developer experience with ability to leverage auto-code generation techniques for ML and scalable distributed applications.</li> <li>Strong foundation in modern ML techniques (DNNs, transformers, LLMs, classification)</li> <li>Experience building and deploying production ML systems at scale.</li> <li>Ability to balance ML model complexity with production requirements</li> <li>Strong communication skills to work effectively with domain experts</li> </ul> Nice to have: <ul> <li>Background in fraud detection or risk modeling</li> <li>Familiarity with regulatory requirements in financial services</li> <li>Knowledge of crypto/blockchain technology</li> </ul> Job ID: GPML06US Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $218,025—$256,500 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Staff Machine Learning Engineer - (Platform)

<h3>See yourself at Twilio</h3> Join the team as Twilio’s next Software Engineer on our Demo Platform Engineering team! <h3>Who we are &amp; why we’re hiring</h3> Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. <h3>About the job</h3> As a Software Engineer on the Demo Platform Engineering team, you will have a direct impact in consolidating the demo platform across both Comms and Segment for the first time in Twilio’s history. You will be responsible for creation, maintenance, and designing of the entire full stack demo environment, including frontend as well as any required backend code base across presales/templatized demos (e.g., Coast) and configurable demo environments for new common use cases across Comms and Segment and the best in class stack reference architecture for each of the use cases. You will partner closely with Enterprise Architects and report into Senior Manager, Demo Platform Engineering to drive innovation in the way we productize and elevate our demo experience across the business, with the goal of driving cross-sell, multi-product adoption across the business by helping customers and the broader GTM org more easily and effectively visualize the vision for One Twilio. <h3>Responsibilities</h3> In this role, you’ll: <ul> <li>Build comprehensive use case demos for Solutions Engineers to leverage in customer facing calls which may include Comms APIs, customer websites and applications, Segment, Flex, and other new pre-GA capabilities </li> <li>Utilize your software engineering expertise to ensure the technical accuracy and reliability of demo environments and demo tooling, including integrations with other partner technology.</li> <li>Develop visually appealing, interactive demo environments using a range of tools, empowering AEs and SEs to provide self-service demos that highlight delightful user experiences.</li> <li>Stay abreast of product updates and enhancements, and incorporate them into the demo environments as appropriate to showcase the latest features and improvements.</li> <li>Gather feedback from end users and use insights to continuously enhance and refine demo content and delivery.</li> </ul> <h3>Qualifications </h3> Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>5+ years of experience in software development, with a strong understanding of RESTful APIs, web frameworks and integrating SaaS platforms.</li> <li>Experience learning, understanding and communicating complex technical concepts to internal stakeholders.</li> <li>Strong knowledge of Javascript including experience using Node and React with the ability to quickly learn and adapt to new technologies as needed.</li> <li>Experience developing and deploying full stack, web-based applications with a focus on creating intuitive user interfaces and seamless user experiences.</li> <li>Creative thinking and problem-solving skills, with a track record of delivering projects with tight deadlines and incomplete information.</li> <li>Ability to work independently and collaboratively with multiple cross-functional stakeholders in a fast-paced environment, with a strong attention to detail.</li> </ul> Desired: <ul> <li>Familiarity with cloud computing concepts and platforms such as Snowflake, Databricks, GCP, AWS is a plus.</li> <li>Familiarity with the CPaaS API space and prior CPaaS coding experience a huge plus</li> <li>Experience with NextJS or similar frameworks. </li> <li>Strong knowledge of SQL, relational databases and database management.</li> <li>You are passionate about data infrastructure and stay informed about new trends, technologies, and frameworks</li> </ul> <h3>Location</h3> <ul> <li>This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.</li> </ul> <h3>Travel</h3> We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10-20% travel is anticipated to help you connect in-person in a meaningful way. <h3>What We Offer</h3> There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. <h3>Twilio thinks big. Do you?</h3> We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. *Please note this role is open to candidates outside of Colorado, California, New York,Washington and Washington D.C. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700.00 - $173,400.00</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800.00 - $183,600.00</li> <li>Based in the San Francisco Bay area, California: $163,100.00 - $203,900.00</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Applications for this role are intended to be accepted until March 7, 2025 but may change based on business needs. #LI-Remote Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodation@twilio.com</a>.

Twilio

Software Engineer, Demo Platform Engineering

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. <ul> <li> Team - The Agent Productivity Tools (APT) team is a vital part of Coinbase’s Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers.</li> <li> Role - You will be building applications that will enable Coinbase Customer Agents and other users to increase their productivity, drive automation, and deliver impact at scale through AI/ML-based technologies.</li> </ul> What you’ll be doing <ul> <li>Build complete user features including front and backend using React, Js frameworks, Golang and cloud technologies </li> <li>Lead assessment and implementation of third-party AI/ML tools.</li> <li>Deliver cross-functional outcomes to complex problems in collaboration with product, design, security, data or other engineering teams</li> <li>Demonstrate a keen awareness of Coinbase’s platform, development practices, and various technical domains and build upon them to efficiently deliver improvements across multiple teams.</li> <li>Participate in an environment where innovative ideas are regularly generated, vetted, and transformed into action.</li> <li>Foresee potential issues before they arise and adapt their own approach, working within constraints to avoid adverse impact.</li> <li>Communicate across the company to technical and non-technical leaders with ease.</li> <li>Quickly distill complex technical themes so that an entry level, non-tech team member can understand them. </li> <li>Mentor team members in design techniques and best practices in coding, testing, release/deploy process, documentation, metrics/logging and scaling.</li> <li>Working with teams and teammates across multiple time zones.</li> </ul> What we look for in you <ul> <li>You have at least 2 years of experience in software engineering and at least 2 years of experience in developing large scale systems with Golang and cloud technologies and shipping user-facing features with JavaScript and modern, component-based JS frameworks like React.</li> <li>Proven experience in integrating AI/ML APIs into web applications.</li> <li>Experience with third-party vendor integrations.</li> <li>You enjoy and have experience with large-scale, high-traffic platforms and implementing scalable, robust services in the real world.</li> <li>You have experience in authoring and contributing to technical architecture and implementing them.</li> <li>Experience in AWS, Kubernetes, Terraform, BuildKite or similar.</li> <li>Experience in rate limiters, caching, load balancing, circuit breakers, metrics, logging, tracing, debugging etc.</li> <li>Experience in event driven architectures (Kafka, MQ etc.), proficiency in either SQL or NoSQL DBs, understanding of concepts like gRPC, GraphQL, ETL.</li> <li>Proficiency in Go.</li> </ul> Nice to haves: <ul> <li>Python, Ruby</li> <li>SaaS platform experience</li> <li>Applications using OpenAI/ChatGPT</li> </ul> Job ID: G2701 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $128,775—$151,500 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

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