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Work Flexibility: RemoteThe Senior Principal Software Engineer for Emergency Care will design, develop, test, validate &amp; deploy software components &amp; applications for our best-in-class Emergency Care Treatment and Transport solutions which will be used for saving lives and safely transporting patients from scene to hospital. He/she ensures the coherence of proposed developments within complex systems with all the business unit's stakeholders, by mastering and anticipating technical impacts. He/she can technically mentor less experienced profiles in the various software activities required to develop a product and influence the development of other products. What You Will Do:<ul> <li>Lead and mentor a high-performing software engineering team in designing scalable and robust software architectures.</li> <li>Develop and manage a comprehensive testing framework to support automated test execution and quality assurance.</li> <li>Design and implement advanced, reliable embedded software solutions for cutting-edge medical devices.</li> <li>Engineer low-level peripheral interfaces to ensure seamless hardware-software integration.</li> <li>Maintain deep expertise in the medical technology industry, with a strong focus on regulatory standards and software compliance best practices.</li> <li>Oversee project timelines, budgets, and resource planning to ensure on-time, cost-efficient product delivery.</li> <li>Communicate proactively with cross-functional stakeholders, providing clear updates on project progress, risks, and strategic opportunities.</li> <li>Support post-launch activities, including software updates, enhancements, and ongoing maintenance.</li> </ul>What You Need (Required Qualifications):<ul><li>Bachelor's degree in Software Engineering/ Computer Science or related discipline &amp; 10+ years of work experience.</li></ul> Preferred Qualifications:<ul> <li>Lead systems and portfolio technology choices leveraging programming skills or scripting languages.</li> <li>Drive the strategy of integrated development environments (IDE) for projects and the corporation.</li> <li>Driving the strategy for static/dynamic analysis, memory management, code coverage and techniques for analyzing software, integration and deployment processes.</li> <li>Drive the adoption of Software Development Life Cycle process changes and best practices.</li> <li>Provide strategic planning and guidance for project based SDLC decisions.</li> <li>Drive the adoption of Application Lifecycle Management /Traceability best practice and tools.</li> <li>Drive the estimation techniques for code implementation time/resource for overall projects and portfolios.</li> </ul>Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker

Senior Principal Software Engineer (REMOTE)

CompanyCox Communications, Inc.Job Family GroupEngineering / Product DevelopmentJob ProfileLead Cloud EngineerManagement LevelManager - Non People Leader Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftDayCompensationCompensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. Job Summary: We are seeking a highly skilled Conversational Agent (DialogFlow CX) Engineer to be a foundational member to join our AI for CX team. You will be responsible for designing, developing, testing, and implementing cutting-edge conversational AI solutions using Google Cloud's Conversational Agents (DialogFlow CX) platform and its integrated generative AI capabilities (leveraging Vertex AI). This role requires a deep understanding of DialogFlow CX, conversational design principles (for both deterministic and generative interactions), NLU tuning, prompt engineering, and integrating these solutions with telephony systems (like AudioCodes LiveHub) and client backend applications. Duties and Responsibilities: (Essential Duties include but are not limited to):<ul> <li>Design, develop, test, and implement end-to-end Virtual Agent solutions using Google Conversational Agents (DialogFlow CX), including deterministic flows and generative features (Playbooks, Data Stores).</li> <li>Collaborate with clients and internal teams during discovery and design phases to define requirements, user journeys, and conversational flows (voice and chat).</li> <li>Configure and tune all aspects of DialogFlow CX agents: Flows, Pages, Intents, Entities, State Handlers, Parameters, Webhooks, etc.</li> <li>Design, configure, and optimize generative components: craft effective prompts and instructions for Playbooks/Generators; configure and manage Data Stores (using Vertex AI Search and Conversation) for Retrieval-Augmented Generation (RAG); implement API Tools.</li> <li>Develop and manage integrations between DialogFlow CX and other systems using APIs, webhooks, and Google Cloud Functions (or similar integration tools like n8n).</li> <li>Integrate Virtual Agents with 3rd party telephony systems, specifically configuring and leveraging AudioCodes LiveHub features where applicable.</li> <li>Define and implement automated testing strategies within DialogFlow CX; execute comprehensive test plans covering functional, NLU, integration, and generative AI aspects (quality, safety, grounding).</li> <li>Analyze agent performance data, conversation logs, and test results to identify areas for improvement and perform iterative optimization.</li> <li>Configure basic monitoring and alerting for deployed agents using Google Cloud Operations Suite.</li> <li>Manage agent versions and deployments across different environments (Dev, QA, UAT, Prod).</li> <li>Stay current on Google Conversational Agents (DialogFlow CX), relevant Vertex AI updates, and conversational AI best practices.</li> <li>Collaborate closely with Project Managers, clients, SMEs, and external partners to ensure successful project delivery.</li> <li>Create and maintain technical documentation (design specs, configuration guides).</li> </ul> Technical Skill RequirementsQualifications:<ul> <li> Conversational Agents (DialogFlow CX) Expertise: Deep, hands-on experience designing, building, testing, and deploying complex, large-scale voice and chat virtual agents using DialogFlow CX. Proven ability with all core components (Flows, Pages, Intents, Entities, Fulfillment, Webhooks, Environments, Testing, etc.).</li> <li> Generative AI Integration: Strong understanding and practical experience with configuring and integrating Google's generative AI features within DialogFlow CX, including:<ul> <li>Vertex AI Search and Conversation (for Data Stores / RAG).</li> <li>Playbooks / Generators and prompt engineering techniques.</li> <li>Implementing and testing API Tools.</li> <li>Understanding of underlying models (like Gemini) and responsible AI principles.</li> </ul> </li> <li> Conversational Design &amp; NLU: Strong understanding of conversation design principles for both deterministic and generative interactions, intent classification, entity extraction, and NLU tuning best practices.</li> <li> Integration Skills: Proven experience integrating DialogFlow CX with external systems using REST/JSON APIs, webhooks. Experience developing or scripting integrations (e.g., using Google Cloud Functions).</li> <li> Development Skills: Proficiency in Python is highly desirable for building integrations (webhooks, Cloud Functions, 3rd party tools). Familiarity with other scripting languages a benefit.</li> <li> Google Cloud Platform: Working knowledge of relevant GCP services like Cloud Functions, IAM, Cloud Logging/Monitoring, Firestore/BigQuery, Google Cloud Storage.</li> <li> Communication &amp; Collaboration: Excellent written/verbal communication, strong interpersonal skills, ability to explain technical concepts clearly, and work effectively in a team and with clients.</li> <li> Problem-Solving: Strong analytical and troubleshooting skills to diagnose and resolve issues in complex conversational flows and integrations.</li> </ul>Preferred Skills:<ul> <li>Experience configuring or integrating with AudioCodes LiveHub or similar SIP/telephony gateway solutions.</li> <li>Experience with workflow automation tools for integration setup and management (e.g., n8n). </li> <li>Experience with Google cloud data visualization/reporting tools (e.g., Looker).</li> <li>Experience integrating DialogFlow CX with third-party CCaaS platforms (e.g., Genesys Cloud, RingCX, Avaya) using native connectors or APIs. </li> <li>Familiarity with other Conversational AI platforms (e.g., Amazon Lex, Microsoft Bot Framework). </li> <li>Relevant Google Cloud certifications (e.g., Professional Cloud Architect, Professional Data Engineer, Professional Machine Learning Engineer)</li> </ul> Educational &amp; Skills Requirements:<ul> <li>5+ years of demonstrable experience developing complex Dialogflow CX Virtual Agents (Voice and Chat), including delivering agents with both deterministic and generative capabilities.</li> <li>Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field.</li> <li>Strong analytical and problem-solving skills.</li> <li>Require limited supervision and direction; drive results and set priorities independently. </li> <li>Ability to work on a 24x7 on-call rotation schedule. </li> <li>Flexible work hours</li> </ul> BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 06/30/2025

Cox Communications

Lead Cloud Engineer, Google Conversational Agents - DialogFlow CX (RapidScale)

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.Oversee and document the design and development of Middleware solutions that meet business and project needs using choice tools, providing expertise to, and coordinating efforts with internal and external customers.Primary Responsibilities<ul> <li>Implementation, administration, and configuration of Middleware functionality using the selected software and tools. (e.g., Oracle SOA Middleware, Hazelcast, etc.)</li> <li>Monitoring, troubleshooting, and resolving production support incidents.</li> <li>Troubleshoot performance and availability issues in a highly available environment.</li> <li>Perform research, analysis, design, and implementation of technical solutions to meet current and future user requirements.</li> <li>Provide level 2 and level 3 support in resolving incidents, establishing urgency of the problem, and owning the problem through resolution, keeping the client informed of progress.</li> <li>Project responsibilities in all or some of the following areas: project planning, work plan development, testing plan development and staffing.</li> <li>Provide technical assistance on projects throughout the environment.</li> <li>Assure technical and support documentation is complete and up to date.</li> <li>Provide technical assistance and work direction to aid other employees.</li> <li>Perform capacity planning and optimization for systems and services.</li> <li>Act as liaison between hosting provider and application development team regarding the web tier for setup and support of web sites.</li> <li>Act as senior developer on software development projects with responsibility for overall delivery of software components.</li> <li>Mentor less experienced Middleware Programmer Analysts and assist with questions and issues.</li> </ul>Job QualificationsEducation:<ul><li>Associate degree in Computer Science or related field or equivalent education and work experience</li></ul>Experience:<ul> <li>10+ years of experience in web services, application development and large-scale software implementations</li> <li>8+ years of experience developing web services (SOAP/REST) and Java/J2EE application development preferred</li> <li>5+ years of experience in application development using Java &amp; J2EE</li> <li>Proven experience with the administration and support of a SOA infrastructure.</li> <li>Experience installing, configuring, and supporting middleware tools.</li> <li>Experience with relational database technologies (DB2, SQL).</li> <li>Experience in LINUX and Windows.</li> <li>Strong analytical/troubleshooting skills.</li> <li>Self-motivated team player to take ownership of projects without much supervision.</li> <li>Ability to work within standard and change management processes</li> </ul>Compensation Range:The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. ($139,078-$173,826)Working Days:Shift and hours to be determined.Working Shift:Shift and hours to be determined.Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.Application Window:OngoingCandidates are encouraged to apply as soon as possible. Old Dominion plans to screen candidates, conduct interviews, and proceed with hiring candidates to meet its business needs, which may result in filling the role before the current anticipated application window closes.Join the OD Family Today! As a Full Time member of our Family, you and your family are eligible to receive:<ul> <li>Great Health Benefits including a Zero premium medical plan for employee only coverage</li> <li>Vision &amp; Dental</li> <li>Short Term &amp; Long Term Disability</li> <li>Flex Spending Accounts</li> <li>401k Retirement plan with company match and additional company annual discretionary match opportunity</li> <li>Life Insurance</li> <li>Wellness Program</li> <li>12 Days Paid Time Off</li> <li>9 Paid Holidays including a birthday holiday</li> <li>Training and growth opportunities to build a career</li> <li>We prioritize our OD family of employees</li> <li>Ability to advance through our promote from within philosophy</li> <li>National Career Opportunities Available at our 260+ service centers</li> </ul>Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).If you have questions regarding this posting or require assistance with the application process, please <a href="https://www.odfl.com/us/en/contact.html" target="_blank">click here</a> for contact information.

old-dominion-freight-line

Middleware Developer lll

<h2>Job Description</h2>We are seeking a dynamic and visionary leader to join our team as Director, AI Sales to lead the success of our ambitious specialist AI sales team in North America. In this pivotal role, you will own the North America AI Sales team, driving the success of ambitious targets and harnessing groundbreaking technology to redefine engagement with our customers. This role requires expertise in AI solutions and demonstrated leadership in building high-performance, technical sales teams. Experience within overlay sales is a huge bonus.This is an unique opportunity to lead our fastest growing product category, across our #1 market. You will lead our specialist AI sales team in honing their value-sales methodology and deepening alignment with their territories - accelerating AI penetration into our customer base and fundamentally transform CX delivery at the world's leading brands. With so much of the company’s bookings set to be delivered by AI in 2025, this is a rare opportunity to be at the forefront of the revenue and adoption strategy of the most disruptive technology of our decade.Key responsibilities<ul> <li>Reporting to the Global AI GTM leader, you'll form part of the GTM leadership of the AI Center of Excellence (COE) and collaborate closely with regional sales and success peers to deliver ambitious AI revenue targets.</li> <li>Take full ownership of North America AI sales target and proactively work towards meeting and exceeding it. Collaborate closely with the core sales team to develop and execute strategic plans to drive revenue growth from both existing Zendesk accounts and new business pursuits. </li> <li>Hire, coach, lead, motivate and inspire a team of 8 AI Sales Specialists. Attract, mentor, and develop top talent while encouraging a culture of achievement and accountability.</li> <li>Partner with core sales and success teams in North America to identify target accounts for AI and drive a successful demand generation plays to exceed pipeline targets.</li> <li>Build and nurture strong relationships with customers, understanding their business challenges and leveraging a value-based selling methodology to align the Zendesk AI portfolio to their goals.</li> <li>Collaborate closely with the COE AI Success team to proactively identify expansion/cross-sell opportunities through the addition of volume, higher automation rates, and/or new products.</li> <li>Support the construction of commercial modelling, provide expert guidance on a customers AI usage requirements and forecasted automation rate to ensure AI potential is maximised, whilst remaining aligned to customers requirements.</li> <li>Report on key top-of-funnel metrics / KPIs, adding to the accuracy of overall business forecasting and planning. Implement standard processes for forecasting, deal progression, and pipeline management using Salesforce CRM.</li> <li>Establish meticulous operational cadence within your team driving forecast accuracy with a keen view on deal progression, sales stage verification, and pipeline coverage.</li> <li>Participate and lead in customer and prospect meetings, maintaining key relationships with clients as well as services and technology partners.</li> <li>Collaborate closely with the product development team to continually innovate and enhance Zendesk’s AI solutions to meet evolving customer requirements and expectations. Provide valuable feedback from customer interactions to inform continuous product enhancements.</li> </ul>What you'll bring to the role<ul> <li>Consistent track record in leading and scaling high-performance sales teams in a fast-growth environment with a focus on hiring, retaining and developing talent.</li> <li>Demonstrated ability to exceed sales goals within the context of technical sales and SaaS.</li> <li>In-depth knowledge of AI technologies and their practical application to enhance both customer and agent experiences in CX</li> <li>Strong executive presence and experience in building long-term relationships with senior customers.</li> <li>Outstanding communication and negotiation skills honed through your experience. </li> <li>Experience as a quota carrying sales professional</li> <li>Experience in a similar specialist or overlay function is a bonus</li> </ul>The US annualized OTE (On Target Earnings) range for this position is $304,000.00-$456,000.00 with a pay mix of 60/40 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

4 Software Engineering Jobs in Florida