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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities: <ul> <li>Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures</li> <li>Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions</li> <li>Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Coaching</li> <li>Written Communications</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Line of Business Job Description: Perform Deposit Checks for Merrill Clients team supports the deposit of checks into Merrill brokerage accounts, the opening and sorting of mail that may contain a check, and the validation of financial transactions for Merrill brokerage accounts. <ul> <li>Gains a full understanding of each request with careful reading, research and application of product knowledge</li> <li>​Selects and executes moderately complex transaction processing and reconciliation with medium to large monetary impact according to established guidelines and procedures and within applicable systems</li> <li>Communicates effectively and efficiently with the requestor via email to resolve any issues preventing the completion of the request</li> <li>Documents all actions taken in the applicable system accurately and in a business writing style</li> <li>Meets or exceeds productivity and quality goals</li> <li>Adapts to ever changing products and services</li> <li>Complies with all Bank of America policies</li> </ul> Required Skills: <ul> <li>Account Management: ability to provide services and support to clients</li> <li>Numerical Reasoning: ability to recognize when a mathematical result is incorrect especially when adding, subtracting, multiplying, dividing and applying percentages</li> <li>Recording/Organizing Information: ability to accurately capture, summarize, and organize relevant information (such as client/employee forms) using computer applications</li> <li>Attention to Detail: ability to achieve thoroughness and accuracy when accomplishing a task and process detailed information effectively and consistently</li> <li>Relationship Building: The ability to develop, establish, and maintain ethical connections and long-term relationships with individuals necessary to complete processes and deliver the desired client experience</li> <li>Research: ability to gather information from a system, review, analyze and interpret the results to support a recommendation or solution for a client request</li> <li>Written Communications: ability to clearly convey information in written form through email in a way that easily enables the resolution of request</li> <li>Adaptability: ability to change behavior in response to or in anticipation of changes in the work environment"</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Transaction Management Ops Analyst - BPRO ML Check Pro

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Cybersecurity SDLC Sr. Manager will lead the integration of security practices throughout the Software Development Life Cycle (SDLC). This role involves developing and enforcing security policies, managing risk assessments, and ensuring compliance with Application Security Standards. The executive will collaborate with cross-functional teams to implement secure coding practices, policy development, and training and awareness across the stakeholder community. They will also monitor emerging cybersecurity threats and drive continuous improvement initiatives to enhance overall software security. A deep understanding of cybersecurity frameworks and risk management is required. 10+ years of experience is generally required Required Skills: <ul> <li>Strategic Leadership: Develop and implement cybersecurity strategies throughout the Software Development Life Cycle (SDLC).</li> <li>Risk Management: Identify and mitigate security risks associated with software development and deployment.</li> <li>Policy Development: Create and enforce security policies, standards, and guidelines related to SDLC processes.</li> <li>Teams Collaboration: Collaborate with development, QA, and operations teams to ensure security best practices are integrated at every stage of the SDLC.</li> <li>Training &amp; Awareness: Lead training programs to enhance team awareness of secure coding practices and cybersecurity threats.</li> <li>Compliance Oversight: Ensure adherence to industry regulations and compliance standards (e.g., GDPR, HIPAA).</li> <li>Continuous Improvement: Monitor and assess the effectiveness of security measures, driving continuous improvement initiatives.</li> <li>Stakeholder Engagement: Communicate security risks and strategies to senior management and other stakeholders.</li> <li>Technical Expertise: Significant knowledge of cybersecurity threats, controls and technologies, with a deep understanding/experience with software developer experiences</li> </ul> Responsibilities are the stabilization and transformation of the GIS Secure coding work and continued partnership with EET on the future state of Development Pipeline transformation. <ul> <li>Stability Secure Coding Risk and Issues.</li> <li>Establish and execute a clear path forward for executing Secure Coding and SbD Integration.</li> <li>Establish long term direction for Secure Coding; Start/Stop/Continue</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Cybersecurity Software Development Life Cycle (SDLC) Sr. Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for standard transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support and providing quality service and operations support for internal business partners and external clients. Job expectations include operating with a standard level of independence, and escalating complex issues to leadership to minimize risk. Responsibilities: <ul> <li>Performs standard transaction processing and reconciliation according to the established written guidelines and procedures</li> <li>Responds to client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Performs basic research, follow-up and resolution of routine research requests</li> <li>Identifies potential issues in daily operational tasks and escalates risk concerns, as needed</li> <li>Provides general operational support including handling inbound calls, mail sorting, and mail distribution</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Problem Solving</li> <li>Recording/Organizing Information</li> <li>Written Communications</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Prioritization</li> <li>Collaboration</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Line of Business Job Description: Perform Deposit Checks for Merrill Clients team supports the deposit of checks into Merrill brokerage accounts, the opening and sorting of mail that may contain a check, and the validation of financial transactions for Merrill brokerage accounts <ul> <li>​Performs standard activities supporting the creation and maintenance of accounts according to the established guidelines and procedures</li> <li>Responds to client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Performs basic research, follow-up and resolution of routine research requests</li> <li>Identifies potential issues in daily operational tasks and escalates risk concerns, as appropriate</li> <li>Provides general operational support including handling inbound calls, mail sorting, and mail distribution</li> <li>Reviews required account documentation for accuracy</li> <li>Meets or exceeds individual productivity and quality goals and collaborates effectively to meet group goals</li> <li>Adapts to ever changing products and services </li> <li>Complies with all Bank of America policies</li> </ul> Required Skills: <ul> <li>Account Management: ability to provide services and support to clients</li> <li>Attention to Detail: ability to achieve thoroughness and accuracy when accomplishing a task and process detailed information effectively and consistently</li> <li>Recording/Organizing Information: ability to accurately capture, summarize, and organize relevant information (such as client/employee forms) using computer applications</li> <li>Written Communications: ability to clearly convey information in written form through email in a way that easily enables the resolution of request</li> <li>Adaptability: ability to change behavior in response to or in anticipation of changes in the work environment</li> <li>Collaboration: The ability to work with others to complete a task or achieve a common goal in the most effective and efficient way</li> <li>Research: The ability to gather information about a topic, review, and apply the results to perform a task within procedural guidelines</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Transaction Management Ops Representative - BPRO ML Check Deposit

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns. Position Summary: Base24 Software Engineer This role is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the role include ensuring that software is developed to meet functional, non-functional, and compliance requirements. This role ensures solutions are well designed with maintainability/ease of integration and testing built-in from the outset. These individuals possess strong proficiency in development and testing practices common to the industry, and have extensive experience of using design and architectural patterns. Responsibilities: <ul> <li>Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements</li> <li>Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained</li> <li>Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack</li> <li>Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle</li> <li>Performs spike/proof of concept as necessary to mitigate risk or implement new ideas</li> <li>Automates manual release activities</li> <li>Designs, develops, and maintains automated test suites (integration, regression, performance)</li> </ul> Required Qualifications: <ul> <li>15+ years’ experience with BASE24 on HP non-stop platform</li> <li>Proficient in TAL/COBOL/SCOBOL/C/Macro programming language required.</li> <li>Experience with NCR device handler, ATM and POS authorization, switch interface and WEB API including SOAP, REST XML/JSON interface</li> <li>ICE/Webgate experience highly preferred </li> <li>Agile/JIRA friendly</li> <li>Ability to create design artifacts and code necessary changes from Customer related requirements.</li> <li>Ability to navigate through BASE24 screens</li> <li>TSS, RMS, GGS, NDM</li> </ul> Desired Qualifications: <ul> <li>Crisp communication</li> <li>Positive Attitude</li> <li>Quick Learner</li> <li>Understands and have experience in Payments and Banking </li> </ul> Skills: <ul> <li>Application Development</li> <li>Automation</li> <li>Influence</li> <li>Solution Design</li> <li>Technical Strategy Development</li> <li>Architecture</li> <li>Business Acumen</li> <li>DevOps Practices</li> <li>Result Orientation</li> <li>Solution Delivery Process</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Data Management</li> <li>Risk Management</li> <li>Test Engineering</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Software Engineer III

CompanyCox Communications, Inc.Job Family GroupEngineering / Product DevelopmentJob ProfileLead Cloud EngineerManagement LevelManager - Non People Leader Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftDayCompensationCompensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. Job Summary: We are seeking a highly skilled Conversational Agent (DialogFlow CX) Engineer to be a foundational member to join our AI for CX team. You will be responsible for designing, developing, testing, and implementing cutting-edge conversational AI solutions using Google Cloud's Conversational Agents (DialogFlow CX) platform and its integrated generative AI capabilities (leveraging Vertex AI). This role requires a deep understanding of DialogFlow CX, conversational design principles (for both deterministic and generative interactions), NLU tuning, prompt engineering, and integrating these solutions with telephony systems (like AudioCodes LiveHub) and client backend applications. Duties and Responsibilities: (Essential Duties include but are not limited to):<ul> <li>Design, develop, test, and implement end-to-end Virtual Agent solutions using Google Conversational Agents (DialogFlow CX), including deterministic flows and generative features (Playbooks, Data Stores).</li> <li>Collaborate with clients and internal teams during discovery and design phases to define requirements, user journeys, and conversational flows (voice and chat).</li> <li>Configure and tune all aspects of DialogFlow CX agents: Flows, Pages, Intents, Entities, State Handlers, Parameters, Webhooks, etc.</li> <li>Design, configure, and optimize generative components: craft effective prompts and instructions for Playbooks/Generators; configure and manage Data Stores (using Vertex AI Search and Conversation) for Retrieval-Augmented Generation (RAG); implement API Tools.</li> <li>Develop and manage integrations between DialogFlow CX and other systems using APIs, webhooks, and Google Cloud Functions (or similar integration tools like n8n).</li> <li>Integrate Virtual Agents with 3rd party telephony systems, specifically configuring and leveraging AudioCodes LiveHub features where applicable.</li> <li>Define and implement automated testing strategies within DialogFlow CX; execute comprehensive test plans covering functional, NLU, integration, and generative AI aspects (quality, safety, grounding).</li> <li>Analyze agent performance data, conversation logs, and test results to identify areas for improvement and perform iterative optimization.</li> <li>Configure basic monitoring and alerting for deployed agents using Google Cloud Operations Suite.</li> <li>Manage agent versions and deployments across different environments (Dev, QA, UAT, Prod).</li> <li>Stay current on Google Conversational Agents (DialogFlow CX), relevant Vertex AI updates, and conversational AI best practices.</li> <li>Collaborate closely with Project Managers, clients, SMEs, and external partners to ensure successful project delivery.</li> <li>Create and maintain technical documentation (design specs, configuration guides).</li> </ul> Technical Skill RequirementsQualifications:<ul> <li> Conversational Agents (DialogFlow CX) Expertise: Deep, hands-on experience designing, building, testing, and deploying complex, large-scale voice and chat virtual agents using DialogFlow CX. Proven ability with all core components (Flows, Pages, Intents, Entities, Fulfillment, Webhooks, Environments, Testing, etc.).</li> <li> Generative AI Integration: Strong understanding and practical experience with configuring and integrating Google's generative AI features within DialogFlow CX, including:<ul> <li>Vertex AI Search and Conversation (for Data Stores / RAG).</li> <li>Playbooks / Generators and prompt engineering techniques.</li> <li>Implementing and testing API Tools.</li> <li>Understanding of underlying models (like Gemini) and responsible AI principles.</li> </ul> </li> <li> Conversational Design &amp; NLU: Strong understanding of conversation design principles for both deterministic and generative interactions, intent classification, entity extraction, and NLU tuning best practices.</li> <li> Integration Skills: Proven experience integrating DialogFlow CX with external systems using REST/JSON APIs, webhooks. Experience developing or scripting integrations (e.g., using Google Cloud Functions).</li> <li> Development Skills: Proficiency in Python is highly desirable for building integrations (webhooks, Cloud Functions, 3rd party tools). Familiarity with other scripting languages a benefit.</li> <li> Google Cloud Platform: Working knowledge of relevant GCP services like Cloud Functions, IAM, Cloud Logging/Monitoring, Firestore/BigQuery, Google Cloud Storage.</li> <li> Communication &amp; Collaboration: Excellent written/verbal communication, strong interpersonal skills, ability to explain technical concepts clearly, and work effectively in a team and with clients.</li> <li> Problem-Solving: Strong analytical and troubleshooting skills to diagnose and resolve issues in complex conversational flows and integrations.</li> </ul>Preferred Skills:<ul> <li>Experience configuring or integrating with AudioCodes LiveHub or similar SIP/telephony gateway solutions.</li> <li>Experience with workflow automation tools for integration setup and management (e.g., n8n). </li> <li>Experience with Google cloud data visualization/reporting tools (e.g., Looker).</li> <li>Experience integrating DialogFlow CX with third-party CCaaS platforms (e.g., Genesys Cloud, RingCX, Avaya) using native connectors or APIs. </li> <li>Familiarity with other Conversational AI platforms (e.g., Amazon Lex, Microsoft Bot Framework). </li> <li>Relevant Google Cloud certifications (e.g., Professional Cloud Architect, Professional Data Engineer, Professional Machine Learning Engineer)</li> </ul> Educational &amp; Skills Requirements:<ul> <li>5+ years of demonstrable experience developing complex Dialogflow CX Virtual Agents (Voice and Chat), including delivering agents with both deterministic and generative capabilities.</li> <li>Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field.</li> <li>Strong analytical and problem-solving skills.</li> <li>Require limited supervision and direction; drive results and set priorities independently. </li> <li>Ability to work on a 24x7 on-call rotation schedule. </li> <li>Flexible work hours</li> </ul> BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 06/30/2025

5 Software Engineering Jobs in Florida