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Outlier

Remote Coding Expertise for AI Training - Competition Coders

Coding Expertise for AI Training (Simplified Chinese)

Coding Expertise for AI Training (Traditional Chinese)

AI Training for Public Health

Coding Expertise for AI Training (Thai)

Economics Expertise Sought for AI Training

<h2>Job Description</h2>The Zendesk Agent Experience team is hiring a well-rounded full-stack Senior Staff Software Engineer with extensive experience in developing and maintaining large-scale SaaS platforms. This is a hybrid role, and candidates must be based in San Francisco, CA; Madison, WI; or Austin, TX.As a key part of Zendesk’s flagship Support product, our team focuses on the core user experience that our customers interact with on a daily basis. Agent Workspace is the unified user experience that empowers agents to efficiently manage interactions across all Zendesk channels within a single ticket interface. It plays a crucial role in how customers engage with Zendesk Support, and represents the core of the overall product experience, fundamentally driving customer success. We believe empathy is the greatest virtue for building the best products and the greatest environment for growing together as a team, adapting quickly and constantly innovating.This role is ideal for engineers who are customer focused and thrive on solving complex performance challenges, creating seamless user experiences, and designing scalable web application architectures. You should have experience in successfully leading technical initiatives and delivering production ready software. What you’ll be doing <ul> <li>Lead the design, development, and maintenance of complex, scalable, high-performance web applications, defining and implementing cutting-edge full-stack architecture and development best practices.</li> <li>Drive key technology decisions and ensure alignment with overall business and product strategies, collaborating closely with cross-functional stakeholders to understand requirements to deliver high-quality, A11y compliant solutions.</li> <li>Mentor and guide engineers and tech leads, fostering a culture of continuous learning and technical excellence and promoting a culture of accountability and transparency in project deliverables and timelines.</li> <li>Lead by example: Conduct and participate in thorough design and code reviews to maintain high development standards, ensuring the code is clean, efficient, and maintainable. </li> <li>Document, evangelize, and communicate best practices in all our frameworks and tools.</li> <li>Optimize application performance to ensure fast and responsive user experiences across a variety of platforms.</li> <li>Identify and lead opportunities for innovation in our products and processes, proactively contributing to prototyping and developing new features, standards, and tools that add value to our products.</li> <li>Communicate effectively with business owners and other stakeholders to understand business needs and translate them into technical requirements, working collaboratively with cross-functional teams to ensure continuous delivery of value to our customers.</li> <li>Actively participate in strategic planning and roadmapping sessions, providing technical insights and aligning technical goals with business objectives.</li> <li>Stay updated with the latest industry trends, technologies, and best practices to ensure continuous improvement and innovation.</li> </ul>What you bring to the role <ul> <li> Required: <ul> <li>10+ years of industry experience with at least 8+ years in full-stack software development in a SaaS company or a product development organization</li> <li>Proven track record of delivering large-scale, high-quality, and secure web applications.</li> <li>Deep understanding of web application development and excellent knowledge of Ruby and/or at least one JVM language</li> <li>Proficiency in JavaScript, Typescript, HTML5, CSS3, and modern front-end frameworks (such as React or <a href="http://vue.js" target="_blank">Vue.js</a>).</li> <li>Some experience developing and integrating GraphQL services into frontend applications.</li> <li>Experience in leading architectural decision-making processes and mentoring a team.</li> <li>Deep understanding of cross-browser compatibility issues, responsive design, web architecture.</li> <li>Strong verbal and written communication skills, with the ability to clearly explain complex technical decisions to audiences with varying levels of technical expertise.</li> <li>Experience working with observability tools (e.g., DataDog) and optimizing UI responsiveness for structured workflows.</li> <li>Ability to work independently and in a team, with a proactive approach to improving processes and outcomes.</li> <li>A quality, balanced approach to development and testing, including TDD where appropriate. </li> </ul> </li> <li> Preferred: <ul> <li>Experience with event-driven, distributed architecture using Kafka.</li> <li>Familiarity with relational data stores like MySQL and Aurora, and systems like MySQL, ElasticSearch, Redis.</li> <li>Experience with React and its ecosystem, Ember would be a bonus.</li> <li>Strong verifiable contributions to open-source software would be nice to have.</li> </ul> </li> </ul>Tech Stack <ul> <li>Backend: Ruby, Ruby on Rails, Java, MySQL</li> <li>Frontend: JavaScript, TypeScript, React, Redux, GraphQL</li> <li>DevOps &amp; Monitoring: DataDog, CI/CD tools</li> <li>Cloud &amp; Infrastructure: AWS, Kubernetes (nice-to-have) </li> </ul>The US annualized base salary range for this position is $183,000.00-$275,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Zendesk

Senior Staff Software Engineer (Full-Stack)

Technology · Remote USA · Fully Remote <h1>Senior Software Engineer - Search</h1> Are you ready to be a big part of something big? About the Role: At Trader Interactive, we're seeking an innovative Senior Software Engineer to be a key contributor to the development of our next-generation search and related API infrastructure. As a key member of our search engineering team, you will be responsible for architecting, designing, and implementing robust and scalable search solutions. You'll work closely with cross-functional teams to understand their data needs and translate them into efficient and effective search experiences. Responsibilities: <ul> <li> Architecting Search Systems: Design and implement highly scalable and cost-effective search systems, leveraging technologies like Elasticsearch, Solr, Amazon OpenSearch Service, Bleve Search, or other related search technologies.</li> <li> Data Pipeline Development: Build and maintain robust data pipelines using DAGs, Apache Airflow and Snowflake to efficiently index and process large datasets.</li> <li> Search Optimization: Optimize search performance and relevance through techniques like query tuning, caching, and schema design.</li> <li> Semantic Search: Explore and implement semantic search capabilities, utilizing techniques like ELSER and TF-IDF to enhance search accuracy and precision.</li> <li> API Development: Design, develop, and maintain RESTful APIs to expose domain specific search functionality to various clients.</li> <li> Observability and Benchmarking: Implement monitoring and logging solutions to track system health and performance. Conduct regular performance benchmarks to identify and address bottlenecks.</li> <li> Collaboration: Work closely with product managers and other engineers to understand requirements and deliver solutions that meet business objectives.</li> </ul> Qualifications: <ul> <li>Minimum of 5 years of experience working in high-traffic environments where search functionality is a core feature of the product.</li> </ul> Technical Skills: <ul> <li>Strong proficiency in PHP/Laravel, Javascript, Go or C#</li> <li>Deep understanding of search technologies like Elasticsearch, Solr, Amazon OpenSearch Service, Bleve Search, or other related search technologies</li> <li>Experience with data pipelines and workflow orchestration tools (e.g., Apache Airflow)</li> <li>Knowledge of data structures, algorithms, and software design patterns</li> <li>Familiarity with cloud platforms (e.g., AWS, GCP, Azure)</li> <li>Experience with observability tools (e.g., NewRelic, Kibana, Prometheus, Grafana)</li> </ul> Search Expertise: <ul> <li>Understanding of search algorithms and techniques, including TF-IDF, BM25, and ELSER</li> <li>Experience with query pipelines, function score queries, and caching strategies</li> <li>Ability to use search aggregations in a multitude of ways to meet business requirements efficiently</li> <li>Ability to optimize search performance and relevance</li> </ul> API Development: <ul> <li>Strong REST API design and development skills</li> <li>Experience in optimizing system throughput and resource consumption</li> <li>Experience with API security, authentication, and authorization</li> </ul> Problem-Solving and Analytical Skills: <ul> <li>Ability to analyze complex problems and propose effective solutions</li> <li>Strong problem-solving and debugging skills</li> </ul> Communication Skills: <ul> <li>Excellent written and verbal communication skills</li> <li>Ability to collaborate effectively with cross-functional teams</li> </ul> If you're passionate about search technology, have a strong technical foundation, and enjoy solving complex problems, we encourage you to apply. <dl> <dt>Department</dt> <dd> Technology </dd> <dt>Locations</dt> <dd> Remote USA </dd> <dt>Remote status</dt> <dd> Fully Remote </dd> </dl> Technology · Remote USA · Fully Remote <h1>Senior Software Engineer - Search</h1> <h2>Already working at Trader Interactive?</h2> Let’s recruit together and find your next colleague.

Trader Interactive

Senior Software Engineer - Search

Technology · Remote USA · Fully Remote <h1>Software Engineer II - Search</h1> Are you ready to be a big part of something big? About the Role: At Trader Interactive, we're seeking an innovative Software Engineer II to participate in the development of our next-generation search and related API infrastructure. As a key member of our engineering team, you will be responsible for analyzing requirements and implementing robust and scalable search solutions. You'll work closely with cross-functional teams to understand their data needs and translate them into efficient and effective search experiences. Responsibilities: <ul> <li> Data Pipeline Development: Build and maintain robust data pipelines using DAGs, Apache Airflow and Snowflake to efficiently index and process large datasets.</li> <li> Search Query Development: Make use of your keen understanding of Elasticsearch DSL to create queries which allow for multi-dimensional scoring and facetting.</li> <li> Query Business Logic Implementation: Implement and refactor modular business logic which allows for the composition of Elasticsearch DSL queries and postprocesses results efficiently.</li> <li> Search Optimization: Optimize search performance and relevance through techniques like query tuning, caching, and schema design.</li> <li> API Development: Design, develop, and maintain RESTful APIs to expose domain specific search functionality to various clients.</li> <li> Observability and Benchmarking: Implement monitoring and logging solutions to track system health and performance. Conduct regular performance benchmarks to identify and address bottlenecks.</li> <li> Collaboration: Work closely with product managers and other engineers to understand requirements and deliver solutions that meet business objectives.</li> </ul> Qualifications: <ul> <li>Minimum of 3 years of experience working in high-traffic environments where search functionality is a core feature of the product.</li> </ul> Technical Skills: <ul> <li>Strong proficiency in PHP/Laravel, Go or C#, JavaScript</li> <li>Deep understanding of search technologies like Elasticsearch, Solr, Amazon OpenSearch Service, Bleve Search, or other related search technologies</li> <li>Knowledge of data structures, algorithms, and software design patterns</li> <li>Familiarity with cloud platforms (e.g., AWS, GCP, Azure)</li> <li>Experience with observability tools (e.g., NewRelic, Kibana, Prometheus, Grafana)</li> </ul> Search Expertise: <ul> <li>Understanding of search algorithms and techniques, including TF-IDF, BM25, and ELSER</li> <li>Experience with query pipelines, function score queries, and caching strategies</li> <li>Ability to use search aggregations in a multitude of ways to meet business requirements efficiently</li> <li>Ability to optimize search performance and relevance</li> </ul> API Development: <ul> <li>Strong REST API design and development skills</li> <li>Experience in optimizing system throughput and resource consumption</li> </ul> Problem-Solving and Analytical Skills: <ul> <li>Ability to analyze complex problems and propose effective solutions</li> <li>Strong problem-solving and debugging skills</li> </ul> Communication Skills: <ul> <li>Excellent written and verbal communication skills</li> <li>Ability to collaborate effectively with cross-functional teams</li> </ul> If you're passionate about search technology, have a strong technical foundation, and enjoy solving complex problems, we encourage you to apply. <dl> <dt>Department</dt> <dd> Technology </dd> <dt>Locations</dt> <dd> Remote USA </dd> <dt>Remote status</dt> <dd> Fully Remote </dd> </dl> Technology · Remote USA · Fully Remote <h1>Software Engineer II - Search</h1> <h2>Already working at Trader Interactive?</h2> Let’s recruit together and find your next colleague.

Software Engineer II - Search

CymSTAR

Software Developer - Tulsa

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