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What you can expectAs a Software Engineer, you will be responsible for designing and implement scalable, high-performance backend systems using Node.js, TypeScript, and Fastify. You will collaborate with cross-functional teams to analyze user needs, create technical specifications, and write clean, efficient, and well-documented code. Your goal is to deliver high-quality software products that meet customer requirements and enhance user experience.About the TeamThe Workforce Management development team is focused on building, enhancing, and adding new features to our contact center solution. This is an AI powered tool for supervisors of contact centers to manage their Agents. This tool is used to create, schedule and monitor in a bulk model. This is an exciting product area filled with potential for people looking to make an impact!Responsibility:<ul> <li>Design and implement scalable, high-performance backend systems using Node.js, TypeScript, and Fastify.</li> <li>Build and maintain robust GraphQL APIs to power flexible, real-time client interactions.</li> <li>Work with SQL databases (PostgreSQL/MySQL) and caching solutions (Redis) to manage and access data efficiently.</li> <li>Partner with product and design teams to deliver feature-rich, high-quality applications that meet business goals.</li> <li>Take ownership of full stack features from planning through execution, including testing, deployment, and monitoring.</li> <li>Troubleshoot, debug, and optimize systems for performance, scalability, and resilience.</li> <li>Write maintainable, well-documented, and thoroughly tested code</li> <li>We require experience with CI/CD tools, with Jenkins, GitLab etc</li> </ul>What we’re looking for:<ul> <li>4- 5 years of recent development experience.</li> <li>Strong in Node.js and TypeScript.</li> <li>Solid knowledge of Fastify, or other comparable Node.js frameworks (Express, NestJS).</li> <li>Expertise in GraphQL API design and implementation</li> <li>Proficiency in relational databases (PostgreSQL/MySQL) and caching tools like Redis.</li> <li>Familiarity with REST, JWT/Auth mechanisms, and secure coding practices.</li> <li>Experience writing unit/integration tests and using CI/CD pipelines.</li> <li>Clear understanding of clean code principles, scalable architecture, and performance best practices.</li> <li>Frontend experience with React.</li> </ul>Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

Software Engineer

What you can expectThe Workvivo team is looking for an enthusiastic Manual QA Engineer with at least 2 years experience to join the Product team. The Product team is a successful engineering team developing and testing high-quality features. The ideal candidate enjoys a working in a dynamic environment and will share our passion for delivering great software that has been validated effectively.About the TeamWorkvivo is a digital experience platform dedicated to amplifying workplace culture and fostering employee inclusion, regardless of location. Committed to customer satisfaction, Workvivo focuses on enhancing employees' working lives across diverse industries globally. As part of Zoom, an intelligent collaboration platform, Workvivo aligns with Zoom's mission to prioritise people. Which allows the enablement of meaningful connections, modern collaboration, and driving innovation in businesses and individual interactions. The Workvivo product &amp; engineering team is a successful, dynamic engineering team developing high quality features.What we’re looking for· Have At least 2 years’ experience in software quality assurance· Have understanding of software testing principles, methodologies, and best practices· Have hands-on experience with mobile testing· Have experience with Agile development methodologies and working in a cross-functional team environment· Have good analytical, problem-solving, and communication skills· Be familiar with test automation tools and frameworks is advantageous.· Have knowledge of programming languages such as Java, Python, or JavaScript is preferred but not required. ISTQB® Foundation Level certificate is advantageous.Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Manual QA Engineer

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary: The Lead Director is responsible for leading and optimizing Quality Operations, including all internal resources and outsourced support. This role will administer the strategy for monitoring and improving operational functions aligning policies and procedures with organizational objectives. Controls performance management and contributes to top-level decision making for the Customer Facing Operations Organization. This individual will develop and implement a comprehensive Quality roadmap to enhance client satisfaction, drive operational efficiency, and foster continuous improvement. The ideal candidate will be a strategic leader with a deep understanding of Quality best practices, technology solutions, and outsourcing partnerships.Key Responsibilities:<ul> <li>Develops and implements a comprehensive quality strategy aligned with the organization's overall objectives by defining quality goals, performance targets, and key performance indicators (KPIs).</li> <li>Leads continuous improvement initiatives to enhance quality management processes, increase efficiency, and reduce defects across the organization.</li> <li>Collaborates with various departments, such as Core Operations - Claims, Plan Build, Eligibility, Appeals, Compliance and Client Management, to ensure quality considerations are integrated into all aspects of the organization's operations.</li> <li>Establishes and maintains a robust quality management system by developing quality policies, procedures, and guidelines that comply with industry standards and regulatory requirements.</li> <li>Identifies potential quality-related risks and develops risk mitigation strategies to ensure the organization's products or services meet established quality standards.</li> <li>Analyzes quality data and generates regular reports on KPIs and quality metrics using data-driven insights to communicate quality performance to senior management.</li> <li>Ensures that quality initiatives and projects align with customer needs and requirements to enhance customer satisfaction.</li> <li>Manages the budget and allocates resources effectively to support quality improvement efforts.</li> <li>Provides leadership and guidance to quality management teams, overseeing their work, conducting performance evaluations, and providing training and development opportunities.</li> <li>Responsible for bringing forward new technology and service processes that will result in improved member and provider experiences, while also driving efficiencies in the customer service organization.</li> </ul><ul> <li>Manage and optimize relationships with outsourcing partners to ensure performance, cost-effectiveness, and seamless integration with internal operations.</li> <li>Implement and leverage technology solutions, such AI chatbots and other automation tools, to enhance service capabilities.</li> <li>Sets strategic direction and influencing change that resulted in quantifiable positive outcomes.</li> <li>Ensures regulatory compliance.</li> <li>Collaborate with cross-functional teams, including Client Management, Local Market Development, IT and others to drive a customer-centric culture and improve service touchpoints. Develops and maintains strong collaborative relationships maintain excellent lines of communication and share resources to meet common service center objectives.</li> <li>Develop and implement training programs to ensure teams are equipped with the skills and knowledge to provide exceptional support.</li> <li>Stay informed of industry trends, customer expectations, and emerging technologies to maintain a competitive edge.</li> </ul>Required Skills:<ul> <li>5+ years' experience in managing high volume transaction processing, financial management, project delivery, production, systems analysis and application. </li> <li>5 + years' Quality or Work Process Auditing with a proven track record of developing and executing strategies that improve satisfaction and operational efficiency.</li> <li>5 + years' management and leadership experience.</li> <li>3 + years’ experience managing outsourced service providers, ensuring contractual and performance expectations are met.</li> <li>Adept at execution and delivery (planning, delivering, and supporting) skills</li> <li>Certified Manager of Quality / Organizational Excellence (CMQ/OE) preferred.</li> </ul>Preferred Qualifications:<ul> <li>Adept at business intelligence</li> <li>Mastery of problem solving and decision-making skills</li> <li>Mastery of growth mindset (agility and developing yourself and others) skills</li> </ul>Education:<ul><li>Bachelor's degree in a closely related field, or equivalent combination of education and experience.</li></ul>Pay RangeThe typical pay range for this role is:$100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/13/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Lead Director, Quality

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.<h3>Position Summary:</h3><h3>Responsible for the successful design and delivery of complex analyses, reporting solutions and applications to meet business needs. Interacts directly with internal customers and colleagues in the development of reporting and analytic solutions.</h3><ul> <li><h3>Collaborates with internal partners and organizations in the design and development of reporting solutions, analytic studies and applications to support business needs.</h3></li> <li><h3>Develops, validates and executes complex queries, develops complex reports and performs complex data analysis that answers business questions for internal customers; interprets results, and makes recommendations to business areas based on findings.</h3></li> <li><h3>Designs and Develops applications for internal customers.</h3></li> <li><h3>Evaluates data needs of assigned projects, assures data integrity and suitability, and determines data collection methods, metrics definitions and evaluation methods.</h3></li> <li><h3>Turns data into actionable information through reporting solutions.</h3></li> <li><h3>Troubleshoots technical details / issues.</h3></li> <li><h3>Presents analysis and reports to internal customers and stakeholders.</h3></li> </ul><h3>Required Qualifications:</h3><h3>2 - 4 + years of experience in most of the following:</h3><ul> <li><h3>Experience with Microsoft Access (manipulating forms, tables, queries, etc.), Excel, Visual Basic for Applications (VBA)</h3></li> <li><h3>Experience with reporting platform SQL Server Integrated Services (SSIS)</h3></li> <li><h3>Development Database Languages / Knowledge / Experience - Transact SQL (T-SQL)</h3></li> <li><h3>Database Knowledge / Experience - MS SQL Server</h3></li> </ul><h3>Preferred Qualifications:</h3><ul> <li><h3>Development Programming Languages / Knowledge / Experience - ASP.NET, C#, JavaScript</h3></li> <li><h3>Oracle PLSQL</h3></li> <li><h3>Experience with GCP (querying with BigQuery) and Oracle</h3></li> <li><h3>Experience with reporting platform WEBI (SAP BI Launchpad)</h3></li> <li><h3>Knowledge of QNXT databases and underlying data structures</h3></li> <li><h3>Crystal Reporting experience preferred</h3></li> </ul><h3>Education</h3><ul><li><h3>Bachelor's degree in Information Systems, Computer Science, or equivalent related work experience</h3></li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/10/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Senior Analyst - Informatics Developer - Work From Home

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary Senior Machine Learning Engineer will work closely with engineering tech leads to deploy LLM models into production, build scalable ML infrastructure, and optimize ML workflows. This role will play a crucial role in defining and scaling ML/AI applications in production, ensuring efficiency, reliability, and automation across model development, training, and evaluation. <h3>Essential Job Duties and Responsibilities</h3> <ul> <li>Collaborate with engineering tech leads to integrate LLM models into production systems.</li> <li>Identify and solve engineering pain points by building scalable, general-use ML platforms.</li> <li>Design and develop scalable infrastructure and pipelines for data/feature processing, model training, and evaluation.</li> <li>Automate ML workflows to improve productivity across training, evaluation, testing, and results generation.</li> <li>Partner with cross-functional teams to define the long-term vision for ML/AI applications and contribute to roadmap planning.</li> <li>Implement ML Ops best practices, ensuring efficient model deployment, monitoring, and versioning.</li> <li>Optimize and manage distributed processing architectures using Spark, Databricks, Airflow, Kubeflow, MLflow, etc.</li> <li>Develop microservices-based architectures for ML applications, including RESTful APIs for model serving.</li> <li>Ensure compliance with scalability, reliability, and security standards in ML production systems.</li> </ul><h3>Required Skills, Knowledge, and Abilities</h3> <ul> <li>Master’s degree in computer science, Machine Learning, or a related field with 5+ years of experience as an ML Engineer or ML Scientist in an industry setting.</li> <li>Strong programming skills in Java, Python, and SQL/MySQL.</li> <li>Hands-on experience in ML Ops, including large-scale ML applications, services, pipelines, and architectures.</li> <li>Solid understanding of system design for ML systems, including design patterns, OOD (Object-Oriented Design), and interface design.</li> <li>Experience with distributed processing architectures and ML/data workflow management platforms (e.g., Spark, Databricks, Airflow, Kubeflow, MLflow).</li> <li>Experience with containerization and orchestration tools like Docker and Kubernetes</li> Preferred Qualifications <li>Ph.D. in Computer Science, Machine Learning, or a related field, or 3+ years of ML Engineering experience in addition to a Master’s degree.</li> <li>Strong theoretical and practical understanding of machine learning models and frameworks (Scikit-Learn, TensorFlow, PyTorch, etc.).</li> <li>Experience working with cloud-based solutions, especially AWS and Databricks.</li> <li>Experience with CI/CD pipelines, automated testing, and test-driven development for ML applications.</li> <li>Knowledge of microservice architectures and best practices for RESTful web services.</li> </ul>Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap LLC

Senior Machine Learning Engineer

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary We are looking for a highly experienced Staff Engineer with deep expertise in the software industry with emphasis on application development using Gen AI and Machine Learning. In this role, you will drive the architectural vision for our AI enterprise platform, ensuring we build scalable, reliable, and high-performance systems leveraging LLMs, Machine learning and agentic AI framework. You’ll partner with leadership, product, and engineering teams to shape the technical roadmap, mentor engineers, and solve complex problems that scale our AI systems to support rapid growth. As a Staff Engineer, you will set technical direction, lead critical initiatives, and be a key decision-maker on AI strategies, ensuring our platform stays at the forefront of innovation and security. <h3>Essential Job Duties and Responsibilities</h3> <ul> <li>Lead the design and development of large-scale, mission-critical AI enterprise agentic platform that integrates with other Goodleap systems and services.</li> <li>Architect highly scalable, resilient, and secure systems that can handle large volumes and traffic.</li> <li>Provide technical leadership across teams, guiding decisions on architecture, design patterns, and best practices.</li> <li>Collaborate with product and engineering leaders to align technical solutions with business objectives.</li> <li>Drive cross-functional projects to enhance the integration, reliability and performance of our AI enterprise platform.</li> <li>Ensure compliance with industry regulations, including legal standards.</li> <li>Mentor senior and mid-level engineers, fostering a culture of growth, learning, and technical excellence.</li> <li>Evaluate and implement new emerging technologies and tools to continuously improve our systems and development processes.</li> <li>Contribute to key architectural decisions, including the design of microservices and the adoption of new AI technologies including LLMs, Voice, Image etc.</li> </ul><h3>Required Skills, Knowledge, and Abilities</h3> <ul> <li>8+ years of experience in software engineering, with a strong background in building enterprise platforms at scale with expertise in AI/ML.</li> <li>Experience in designing and deploying real-time LLM systems at scale.</li> <li>Experience in evaluating, monitoring, and iterating on LLM solutions.</li> <li>Experience in ML packages and tools, Tensorflow / PyTorch, Sagemaker, MLFlow, OpenAI API</li> <li>Expertise in Node, TypeScript, and Python. Knowledge of .NET is good to have</li> <li>Strong expertise in designing systems for high availability, fault tolerance, and scalability.</li> <li>Experience in cloud infrastructure (AWS) with a focus on performance, security, and monitoring.</li> <li>Expertise in distributed systems architecture, microservices, and RESTful APIs.</li> <li>Ability to influence technical direction and work cross-functionally with product, engineering, and executive teams.</li> <li>Strong leadership skills, with a proven ability to mentor and lead engineering teams.</li> <li>Strong analytical and problem-solving skills, with an ability to thrive in a fast-paced, dynamic environment.</li> Bonus Points (optional section) <li>Experience with integration of AI/ML solutions with Salesforce &amp; Genesys</li> <li>Experience in building multi-agent solutions and reinforcement learning</li> <li>Experience in FinTech or other highly regulated industries.</li> <li>Strong track record of managing complex technical debt and driving long-term architectural strategy.</li> </ul>Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

6 Software Engineering Jobs in District of Columbia