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American Airlines

Director, Aircraft Overhaul

Job Description: A Junior Deal Operations Analyst is a sales enabler for a group of sales reps, who drives activity that crafts a streamlined sales motion for the organization. They provide rapid response to sales reps for core deliverables that drive sales results, including: customer price quotes, territory reporting, sales collateral, desktop research, and operational support as vital. They help optimize sales activity, identify process improvement focus areas, and collaborate across multiple stakeholder organizations to drive sales revenue.Who you’re committed to being:<ul> <li>You are Self-motivated and a self-starter.</li> <li>Accountable to complete work in an efficient and complete manner</li> <li>You are detail oriented</li> <li>Continually looking for ways to streamline and improve processes</li> <li>You enjoy learning and are open to new ways of doing things.</li> <li>When communicating you are self-aware, insightful, and proactive.</li> <li>You believe in continuous improvement and request frequent feedback from others.</li> </ul>What you’ll do:<ul> <li>Drive coordination and support resourcing for the sales territory.</li> <li>Work closely with sales teams to achieve Pluralsight’s sales goals.</li> <li>Provide pre-sales client support as needed.</li> <li>Learn and maintain in-depth knowledge of the Pluralsight platform.</li> <li>Collaborate with Sales Operations and other enabling support teams to ensure an enabled Sales and Customer Success team.</li> <li>Coordinate with Finance and Legal teams to ensure contract and invoice alignment to sales orders.</li> <li>Provide quotes to prospective customers as advised by the Sales team.</li> <li>Assist reps and customers with vendor form agreements and other administrative tasks related to sales process.</li> <li>Aide customers in navigating the MSA (Master Services Agreement) process.</li> <li>Provide process and tool expertise that enable the Sales and Success teams to achieve sales goals Research and find data to support individual and comprehensive selling activities.</li> <li>Look for areas of improvement within the systems and process to further enable efficiency Operate as primary field and inside support resource, providing task offloading as needed.</li> </ul>Experience you’ll bring:<ul> <li>Salesforce experience a plus.</li> <li>Proficiency in MS Office applications (e.g. Word, PowerPoint, Excel) is preferred.</li> <li>Proficiency in Google Suite applications (e.g. Docs, Sheets, Slides) is a plus.</li> <li>Forward-thinking, collaborative and team-oriented attitude with the ability to think outside of the box.</li> </ul>Requirements:<ul> <li>Bachelor’s degree as a minimum qualification is mandatory.</li> <li>Excellent communication skills</li> <li>Candidate is required to work in night shift as this role will cover North America region. (Mandatory).</li> <li>Strong learning mindset, eager to grow, adapt, and continuously improve in a dynamic environment.</li> <li>Experience working as a key support member in a fast-paced, technical sales team environment Ability to build, work within, and improve structured processes.</li> <li>Proficiency in service and interpersonal support</li> <li>Ability to optimally prioritize and deliver on critical needs in a timely manner.</li> </ul>Why you’ll love working here:<ul> <li>We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location.</li> <li>We’re mission-driven and values-guided.</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul>About us:Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.Physical and Mental Requirements:Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.EEOC Statement:Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.#LI-NM1#LI-Hybrid

Pluralsight

Jr. Analyst, Deal Operations

Summary: Uniti Med is looking for a Med Surg RN in Tulsa, OK. This assignment lasts 13 weeks and is scheduled to start on May 21, 2025. Benefits: <ul> <li>Day 1 Insurance</li> <li>Cigna medical, MetLife dental and vision insurance</li> <li>Generous 401K with company match effective the 1st of the first day of the following month</li> <li>License reimbursement for new licenses needed for each assignment</li> <li>Continuing Education Unit (CEU) reimbursement after 750 hours worked</li> <li>Employee Assistance Program (EAP)</li> <li>Discounts with hotels and rental cars</li> <li>A dedicated recruiter and support team that will help you every step of the way to sure you start on time and have an exceptional experience</li> <li>Referral bonus up to $700</li> </ul> <a href="https://unitimed.com/nurse-licensure/" target="_blank">Click here for licensing requirements</a> About the Company: Uniti Med is an award-winning healthcare staffing company with a mission to provide staffing services with heart. Apply today to speak with a recruiter! Awards: <ul> <li>BluePipes – The Best Travel Nursing Companies 2023</li> <li>Fortune Magazine’s Best Workplaces in Healthcare for 2023</li> <li>ClarlyRated’s Best of Staffing – Talent Satisfaction</li> <li>Best Staffing Firms to Work For by Staffing Industry Analysts (SIA)</li> </ul> *Estimated weekly pay includes projected hourly wages and weekly meal and lodging per diems for eligible clinicians based on nationally published GSA rates. Actual weekly pay and per diems may differ from the amount shown and are subject to change during an assignment. For all employees and employee applicants, Uniti Med is an Equal Employment Opportunity ("EEO") Employer, including Disability/Vets, and welcomes all to apply.

Uniti Med

Med Surg RN

Stripe

Strategic Sourcing Manager, Technology & Software

Ascension

Director of Physician Practice Operations

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Job Summary: The Lead Director of Customer Service is responsible for leading and optimizing all customer service operations, including call center functions, outsourced support, and overall customer experience strategies. This role will develop and implement a comprehensive customer service roadmap to enhance member satisfaction, drive operational efficiency and foster continuous improvement. The ideal candidate will be a strategic leader with a deep understanding of customer service best practices, technology solutions, and outsourcing partnerships. This role is ideal for a strategic and customer-focused leader who is passionate about delivering an exceptional member experience while driving operational excellence.Position Summary:<ul> <li>Accountable for member/provider satisfaction, retention, and growth by efficiently delivering competitive services to members/providers. </li> <li>Executes operational plan in support of business segment customer service objectives and initiatives.</li> <li>Plans, directs, and implements procedures that will assure a high level of customer access and satisfaction.</li> <li>Responsible for the quality and effectiveness of own team and related teams, identifying and resolving technical, operational and team problems. Manages a team of professional employees and/or leadership.</li> <li>Responsible for bringing forward new technology and service processes that will result in improved member and provider experiences, while also driving efficiencies in the customer service organization.</li> </ul>Key Responsibilities:Oversee daily operations of the customer service department, including call center functions, ensuring service levels, quality, and efficiency metrics are met.<ul> <li>Develop and execute a customer service roadmap that aligns with the company’s goals and enhances the overall member experience.</li> <li>Lead initiatives to improve customer satisfaction, retention, and loyalty through innovative service solutions.</li> <li>Manage and optimize relationships with outsourced call center partners to ensure performance, cost-effectiveness, and seamless integration with internal operations.</li> <li>Implement and leverage technology solutions, such as CRM systems, AI chatbots, and automation tools, to enhance service capabilities.</li> <li>Define and track key performance indicators (KPIs) to monitor and continuously improve service delivery.</li> <li>Sets strategic direction and influencing change that resulted in quantifiable positive outcomes.</li> <li>Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service.</li> <li>Monitors all customer service performance measures such as daily stats and schedule adherence. Allocates resources to meet volume and performance demands.</li> <li>Ensure regulatory compliance.</li> <li>Proactively analyzes constituent data, identifies trends and issues.</li> <li>Collaborate with cross-functional teams, including Client Management, Local Market Development, IT and others to drive a customer-centric culture and improve service touchpoints. Develops and maintains strong collaborative relationships maintain excellent lines of communication and share resources to meet common service center objectives.</li> <li>Develop and implement training programs to ensure customer service teams are equipped with the skills and knowledge to provide exceptional support.</li> <li>Handle escalated customer issues with a focus on resolution, relationship management, and process improvement.</li> <li>Stay informed of industry trends, customer expectations, and emerging technologies to maintain a competitive edge.</li> </ul>Requirements:<ul> <li>5+ years' experience in managing high volume transaction processing, financial management, project delivery, production, systems analysis and application. </li> <li>5 + years' customer service and call center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency.</li> <li>5 + years' management and leadership experience</li> <li>5 + years’ experience managing outsourced service providers, ensuring contractual and performance expectations are met.</li> <li>Strong understanding of customer service technologies, including call handling platforms, call center software, and automation tools.</li> </ul>Preferred Qualifications:<ul> <li>Excellent communication</li> <li>Strong understanding of customer service technologies, including call handling platforms, call center software, and automation tools.</li> </ul>Education:<ul><li>Bachelor's degree in a closely related field, or equivalent combination of education and experience.</li></ul>Pay RangeThe typical pay range for this role is:$100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/13/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Lead Director, Meritain Customer Service

<h2 id="jobDescriptionHeading"> Job Description </h2> Join an elite and innovative private practice in partnership with Hillcrest Medical Center, where you can make a meaningful impact in the Tulsa community. We are seeking a highly skilled Minimally Invasive Spine Neurosurgeon to join our esteemed partners at Invictus. This is an exceptional opportunity to grow your career in a state-of-the-art facility while enjoying a flexible work-life balance and the potential for a lucrative partnership. About this Spine Neurosurgeon Job Opening: <ul> <li>Collaborative Expertise: Work alongside a top team of seasoned neurosurgeons, neurosurgical PAs, interventional pain providers, and spine specialists. Our multidisciplinary team also includes a foot and ankle surgeon, chiropractor, pain management physician, and CRNA.</li> <li>Cutting-Edge Technology: Perform outpatient spine surgeries and complex cases using the latest equipment, including 2 new microscopes, StealthStation, O-arm, Visualase, MRI stroke scanning software, and the Nico system. Our clinic is fully equipped with MRI, X-ray, and certified technicians.</li> <li>Comprehensive Care: Enjoy the convenience of having all-inclusive services such as MRI, X-ray, acute pain management, chiropractic care, exercise therapy, and worker’s compensation within the clinic.</li> <li>Flexible Scheduling: Benefit from a flexible schedule with blocked OR time, experienced OR staff, and a collaborative call schedule of 1:6, allowing for a great work-life balance.</li> <li>EMR: Epic inpatient &amp; Intergy Greenway Health’s electronic health record in the clinic</li> </ul> Recruitment Package May Include: <ul> <li>Competitive Base Salary + wRVU production incentive</li> <li>CME allowance</li> <li>Sign-on bonus</li> <li>Relocation allowance</li> <li>Paid malpractice coverage</li> <li>Health benefits + Retirement plan</li> <li>Marketing + practice growth assistance</li> </ul> About Us: Invictus Healthcare is a multi-specialty clinic renowned for providing exceptional patient care. With state-of-the-art facilities and a tenured staff, we are committed to delivering innovative healthcare solutions. Our clinic is equipped with the latest technology, including digital X-ray, MRI, stem cell therapy, and advanced electronic medical records. Hillcrest Medical Center is a 656-bed hospital located in Tulsa, Oklahoma. Widely respected for its quality care, Hillcrest is home to Oklahoma’s largest dedicated heart hospital and has received numerous accolades, including: <ul> <li>American Heart Association and the American Stroke Association’s Get With the Guidelines® – Stroke GOLD PLUS award.</li> <li>U.S. News &amp; World Report Best Hospital nominee in Stroke.</li> <li>Leapfrog Hospital Safety “A” Grade.</li> <li>CMS 2-star rating.</li> <li>Leapfrog Top Hospitals “Top Teaching” award.</li> </ul> About Our Community: Discover Tulsa, Oklahoma. Experience the charm of Tulsa, a vibrant city that offers the perfect blend of small-town warmth and big-city amenities. Tulsa, known as “The world’s largest small town,” ranks as one of the best places to live in America. With a growing population of over 1 million, Tulsa boasts: <ul> <li>Cultural Richness: Enjoy a dynamic arts scene, including world-class museums, beautiful gardens, and a lively theater and music landscape.</li> <li>Family-Friendly Environment: Excellent schools, strong A+ suburbs, and scenic parks make Tulsa an ideal place for families.</li> <li>Outdoor and Leisure: The city’s beautiful riverfront parks, extensive trails, and new scenic parks offer endless outdoor activities.</li> <li>Accessibility: Conveniently located with an international airport (TUL) and easy commutes to Oklahoma City, Dallas, Kansas City, and Fayetteville for weekend getaways.</li> <li>Southern Hospitality: Embrace a community with diverse culture, thriving sports, fun Art Deco scene, and a lively culinary atmosphere.</li> </ul> Apply Today to join our team and embark on a rewarding career with opportunities for growth and partnership. Thrive both personally and professionally in a community that values innovation, quality care, and a strong sense of belonging.]]&gt;

Utica Park Clinic

Minimally Invasive Spine Neurosurgeon | Premier Private Practice | Partnership Track | Tulsa, OK

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryThe Finance Registration Analyst position requires an ambitious, motivated and eager individual, looking to work for an industry-leading, Fortune 4 company. The position is a part of our Revenue Cycle Operations department, a dynamic and skilled group, which manages the Financial Registration for all new and existing client implementations within CVS Health’s PBM business – Caremark. The Analyst will play an instrumental role in the success of our PBM Finance Registration team.A successful candidate will display curiosity, creativity and technical acumen, which will allow them to research data while finding process efficiencies along the way. They will delve into various requests and provide analysis of client setup that could change at a moment’s notice. The candidate must be able to work individually, as part of a team, and across departments to deliver on key enterprise initiatives. They must have impeccable attention to detail as any errors can have downstream client impact. The ideal candidate will have experience with Excel and understand basic formulas and how to utilize Excel for data management. They will be expected to master applications used for successful implementations such as SAP, AS400, and various applications within Salesforce. The candidate must also assist team members with client requests and ensure they are processed accurately and completed in a timely manner. They will work with clients and internal business partners on requests and/or issues related to clients' financial setup and take lead on resolving their inquiries. They’re also able to interpret client contracts and translate it into an executed operational process. The individual will be required to implement new client setups, as well as any client pricing changes within our financial system. The Analyst will also create and maintain audit documentation, which will be reviewed by a peer and signed by Management and provided to business partners as requested.The Finance Registration team works in an exciting fast-paced environment where every single day is rarely the same as the previous. We highly value excellent customer service and aim to deliver on all of our commitments. The team is responsible for the financial registration of our PBM clients’ contractual terms, which means we are critical to the achievement of the financial goals set by the organization. Due to the volume of work and tight deadlines, the candidate could be expected to work more than 40 hours a week which could include holidays and/or weekends during the last quarter of the year and first month of the following year. Required Qualifications<ul> <li>2+ years of experience with the Microsoft Office Suite, specifically Excel</li> <li>2+ years of experience in a client facing role</li> </ul> Preferred Qualifications<ul> <li>Experience within Healthcare or PBM industry</li> <li>Advanced Excel skills</li> </ul> Education<ul><li>Bachelor's Degree or equivalent experience in a Finance and/or Operations role</li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$43,888.00 - $102,081.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/02/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Finance Registration Analyst

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview You may be eligible for a sign-on bonus of up to $3000. Join our team as a day shift, full-time, Internal Medicine Medical Assistant in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul><li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li></ul> <ul> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.</li></ul> Learn About a Day in the Life of a Medical Assistant: Responsibilities The Medical Assistant (MA) will report directly to the Office Manager and will be responsible for vitals, injections and basic triage and should be able to assist in minor procedures. Qualifications Job Requirements: <ul type="disc"> <li>High School Diploma or GED</li> <li>BLS Certification</li> <li> Successful completion of a Medical Assistant training program or more than 3 years of working experience as an MA. </li> </ul> Preferred Job Requirements: <ul type="disc"><li>Current CMA, RMA or ABR certification </li></ul>

Medical Assistant / MA Internal Medicine

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join us as a Principal Product Manager on our Emerging Technology and Innovation (ETI) team. Who we are &amp; why we’re hiring Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. About the job We are seeking a visionary and entrepreneurial Product Manager passionate about building the future, not just improving the present. In this role, you will lead Horizon 3 innovation—imagining, shaping, and validating breakthrough product concepts that could fundamentally transform the enterprise landscape over the next 3-5+ years. As part of our team, your mandate is to look beyond current product lines and incremental enhancements. You will actively scout emerging technologies, societal and industry shifts, and nascent user problems with the potential to unlock new markets and create transformational value. Your goal is to help imagine the future that will exist based on technological advances across AI/ ML, AGI, quantum computing, blockchain and more. Working side-by-side with world-class researchers, engineers, and designers, you will take bold, unproven ideas from whiteboard to working prototype—navigating ambiguity, systematically de-risking concepts, and driving structured experimentation. You’ll drive the vision for ambitious initiatives, frame the strategic bets worth making, and build the business case for high-risk, high-reward ventures that position our company at the forefront of the industry. Your success will be measured by your ability to identify and validate opportunities that can shape the next era of growth for Twilio—and the broader technology ecosystem. Responsibilities In this role, you’ll: <ul> <li>Define Horizon 3 strategy: Lead the exploration of various technological trends, their implications for business and thus areas of opportunity for Twilio</li> <li>Drive Product Vision: Lead discovery and definition of innovative product opportunities. Align user needs, technical feasibility, and business objectives.</li> <li>Rapid Experimentation: Design and manage the lifecycle of early prototypes, MVPs, and proofs-of-concept. Leverage lean and agile methodologies to iterate quickly.</li> <li>Cross-Functional Collaboration: Work directly with engineering, research, design, and go-to-market teams to transform breakthrough concepts into user-ready solutions.</li> <li>Market &amp; User Research: Conduct customer interviews, gather market intelligence, analyze usage patterns, and synthesize insights from early testing to inform ongoing project direction.</li> <li>Stakeholder Engagement: Communicate strategic vision, product rationale, and outcomes to executive leadership and cross-functional stakeholders.</li> </ul> Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>Proven experience (5+ years) as a Product Manager or Product Strategy Lead, ideally in a technology/enterprise SaaS, platform, or developer-centric environment.</li> <li>Track record of launching new products, features, or experimental projects—ideally with experience in 0→1 product development or R&amp;D environments.</li> <li>Familiarity with emerging technologies (AI/ML, developer tools, workflow automation, or similar).</li> <li>Strong analytical and user research skills; data-driven but comfortable with ambiguity and hypothesis-driven decision making</li> <li>Exceptional communication and storytelling ability to convey vision and inspire action</li> <li>Technical acumen; able to collaborate closely with engineering and research teams and ability to draw business implications from technological trends</li> <li>Entrepreneurial mindset; eager to take calculated risks, iterate rapidly, and learn from failure as well as success</li> <li>BS in Computer Science, Engineering, or equivalent practical experience</li> </ul> Desired: <ul> <li>Experience working with AI ML technology and customer engagement platforms</li> <li>Experience working in trust, security, or fraud prevention</li> </ul> Location This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. *Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado: $167,800.00-$209,700.00.</li> <li>Based in New York, Washington State, or California (outside of the San Francisco Bay area): $177,700-$221,00.00</li> <li>Based in the San Francisco Bay area, California: $ 197,400.00-$246,700.00.</li> </ul> This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodations@twilio.com</a>.

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