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WHO WE ARERelation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE’RE LOOKING FORThe Senior Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. The person in this position is expected to consistently provide excellent customer service to assigned accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the Senior Account Manager will build relationships with clients to encourage new and repeat business opportunities.A GLIMPSE INTO YOUR DAY<ul> <li>Serves as a client advocate and the primary point of contact for assigned accounts.</li> <li>Develops professional business relationships with client and understands the client’s core business.</li> <li>Manages client expectations, service commitments, and anticipates needs of the client.</li> <li>Quickly identifies and resolves complex client issues.</li> <li>Follows through on participant claims resolution matters with carriers and inquiries not immediately resolved.</li> <li>On behalf of the client, conducts research on insurance carrier billing issues.</li> <li>Manages open enrollment and prepares presentation materials, employee handouts, and other informational tools for client meetings. Provides training sessions during in-person or remote group meetings.</li> <li>Manages the Request for Proposal (RFP) process by compiling health benefits information from a variety of sources, responses from the carriers, and reviews the transparency documents maintains all appropriate documents in proper files.</li> <li>Analyzes vendor renewals by checking carrier or vendor's plan rates for reasonableness and by analyzing claims and enrollment data, trend rates, administrative expenses and other charges.</li> <li>Creates client presentations using Excel and PowerPoint to summarize client data obtained from vendors or Relation consultants.</li> <li>Develops benchmarking reports by gathering health benefits data to compare a client's plan information) to other companies by industry or geography and provides the information to the client.</li> <li>Gathers necessary data from the vendor or client; reviews to ensure it is complete, accurate, and reasonable. Prepares data for use in basic or advanced financial analyses or valuations.</li> <li>Assists consulting team with valuing medical, dental and prescription drug plan designs by entering plan design information to develop the relative cost differences between plan designs, in order to compare the client's current plan to alternative designs.</li> <li>Assists consulting team to develop employee contributions scenarios by entering current employee medical contribution data into an Excel spreadsheet and projecting contributions to the next plan year, taking into account the cost-sharing goals of the client.</li> <li>Reviews external vendor contracts, summary plan documents and employee communications to ensure alignment with client expectations and legal requirements.</li> <li>Reviews Summary Plan Descriptions (SPD) from the carrier and compares it to the client's benefits for accuracy; follows up with the carriers to make any necessary changes are made.</li> <li>Understands and demonstrates project management and consulting skills.</li> <li>Develops employee communication materials such as benefit brochures, open enrollment presentations, employee memos, etc.</li> <li>Recommends process improvements as needed.</li> <li>Performs other projects, duties, and tasks, as assigned.</li> </ul>WHAT SUCCESS LOOKS LIKE IN THIS ROLE<ul> <li>A Life Accident &amp; Health License from state of domicile is required and must be maintained.</li> <li>Advanced professional designation highly desirable (e.g. CEBS, CBP, etc.).</li> <li>High School Diploma or equivalent required. Four-year degree preferred.</li> <li>Minimum 5 years’ account management experience in the insurance industry with a focus on Accident and Health lines of coverage is required.</li> <li>In-depth understanding of the lines of coverage for employee benefit plans: medical, dental, life, long-term disability (LTD), short-term disability (STD), accidental death and dismemberment (AD&amp;D), vision, etc.</li> <li>Strong knowledge of the rules and regulations associated with HIPAA, COBRA, Health Care Reform and all other legislation and compliance related areas to Group Health programs.</li> <li>(California-Only) In-depth understanding of AB1672 and Small group regulations.</li> <li>(California-Only) Required to participate in the process of identifying and selecting General Agents. Must have knowledge of the services that California General Agents provide and be able to utilize General Agents to the maximum capacity.</li> <li>Must understand R.A.F. (Risk Adjustment Factor) and the components to how rates are created, maintained and delivered on new business and renewals.</li> <li>Outstanding interpersonal and communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others.</li> <li>Advanced skills in Microsoft Office (primarily Excel, PowerPoint and Word). Must be computer literate with the ability to learn new software applications, such as online benefit enrollment programs and carrier enrollment sites.</li> <li>Ability to work independently with limited daily supervision and to work effectively in a team environment.</li> <li>Must have a valid driver’s license, the ability to travel to client sites and a reliable source of transportation.</li> </ul>WHY CHOOSE RELATION?<ul> <li>Competitive pay.</li> <li>A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. </li> <li>Career advancement and development opportunities.</li> </ul>.Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. .$53,987.00 - $108,687.00

Relation Insurance

Senior Account Manager - Employee Benefits

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary<ul><li> Oversees account management for an assigned book of business for products and services in support of profitable growth and other business objectives within the Professional Employer Organization (PEO) segment. Support strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives. What you will do <ul> <li>Under general supervision, manages the operations of an assigned book of business, ensuring high levels of customer satisfaction, retention, and account growth.</li> <li>In collaboration with the Account Executive and leadership, develops complex account plans and strategies to maximize customer relationships, mitigate risks, and achieve superior customer service.</li> <li>Conducts routine business reviews with clients, identifying areas for improvement, and making recommendations to optimize account outcomes.</li> <li>Collaborates with internal stakeholders, such as operations, marketing, and product teams, to align account strategies, deliver value-added solutions, and enhance customer experience.</li> <li>Designs and delivers client presentations and reports to showcase account stewardship, highlight opportunities, and drive engagement.</li> <li>Implements proactive account management and customer support, addressing client inquiries, resolving issues, and ensuring a smooth and positive client experience</li> <li>Collaborates with cross-functional teams to ensure timely and accurate delivery of client projects, products, and services, meeting client expectations and driving customer satisfaction.</li> <li>Identifies and assesses risks within client accounts, developing mitigation strategies and action plans to proactively address challenges and ensure long-term success.</li> </ul> Required Qualifications<ul> <li>3-5 years work experience in Account Management, client facing (Employee Benefits).</li> <li>Possess excellent problem solving and decision making skills.</li> <li>Proficiency in Microsoft Office, Excel, TEAMs and PowerPoint.</li> <li>Health Insurance license (or must obtain within 90 days of hire).</li> <li>Ability to travel 10-15% nationally.</li> <li>Strong communication skills, verbal and written.</li> <li>C-Suite experience.</li> </ul> Preferred Qualifications<ul> <li>Aetna system and/or product knowledge a plus.</li> <li>Comfortable in conducting formal or informal presentations.</li> <li>Strong organizational and time management skills.</li> <li>Industry experience in Professional Employer Organizations.</li> </ul> Education<ul><li>Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience).</li></ul> </li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$46,988.00 - $91,800.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 07/03/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Account Manager - Professional Employer Organization

<h3> Position Summary </h3> Are you an expert in Federal Acquisition Regulations with a knack for handling complex and strategic contractual matters? Join our team as a Federal Acquisition Specialist, where you'll serve as a trusted advisor on all facets of Federal pre and post contract award activities. Your expertise will shape win strategies, support strategic contract negotiations, and lead projects to successful completion. With your analytical skills and persuasive communication, you'll advise leadership on emerging acquisition topics and ensure complex contracts are understood and inform team strategy. Apply now to make a significant impact on our Federal Acquisition strategy! Recruiting for this role ends on May 2nd, 2025. Work you’ll do: As a domain expert on strategic acquisition topics related to federal contracts, you will guide and coordinate contractual aspects of pursuit strategy and proposal development through award for assigned opportunities. You will independently review complex contract actions, develop tactical action plans, and monitor your portfolio to identify risks and opportunities. Managing your workload will ensure timely project completion and accurate deliverables. Collaboration with support teams will address complex contracts administration and proposal challenges. You will track and communicate key issues, risks, and opportunities, and may negotiate complex contracts and agreements. Sharing lessons learned will facilitate knowledge sharing within the team and organization. Required Skills: <ul> <li>Demonstrated proficiency with MS Outlook, Excel, and PowerPoint</li> <li>Strong consultative and communication skills</li> <li>Command knowledge of Federal Contracting regulations</li> <li>Ability to operate in a demanding executive-level environment</li> <li>Demonstrated ability to lead and work effectively collaboratively with teams</li> <li>Expertise in supporting alternative acquisition approaches (OTA, CSOs, SBIR, STTR, etc.)</li> <li>10+ years of relevant contract experience</li> <li>Command knowledge of the Federal Acquisition Lifecycle</li> <li>Demonstrated ability to lead and influence teams</li> <li>Bachelor’s Degree</li> <li>Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve</li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li> </ul> Preferred Experience: <ul> <li>Extensive knowledge of the TechFAR</li> <li>Proven ability to utilize emerging technologies (e.g., Artificial Intelligence, Machine Learning) to enhance procurement processes</li> <li>Advanced Degree or relevant Certificate</li> <li>Strong track record of working effectively and collaboratively with teams</li> <li>Direct supervisory experience managing a team of 3 or more</li> <li>Experience in leveraging emerging technologies to drive business process improvements</li> <li>NCMA certifications such as CFCM, CCCM, or CPCM</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102,500-$188,900 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: [1] <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-as…</a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

Contracts Market Growth, Sr. Manager

<h3> Position Summary </h3> CPQ Consultant Customer is creating a new model for a new age-we’re an agency and a consultancy. Understanding the digital space and preparing for what’s next is at our core. We help clients reimagine how profits are made, how relationships are created and managed; we reshape how work gets done, and rewire the competitive fabric of entire industries. That’s the power of driving disruption. That’s Customer. Work you’ll do As a Consultant at Deloitte works within an engagement team and is responsible for identifying business requirements, requirements management, functional design, user story development, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures, leading work streams and supporting implementations. Recruiting for this role ends on 5/30/2025. The Team The Sales and Service team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets. Professionals will serve our clients through the following types of work: <ul> <li>Customer Operations | enables different capabilities throughout Lead to Fulfillment life cycle, we are closely aligned in assisting clients in providing a high-quality customer experience and executing efficient processes</li> <li>Sales Excellence &amp; Service Excellence | Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service</li> <li>Salesforce | Deloitte unleashes the powerful Salesforce platform for our clients to drive the best possible outcomes and redefine engagement. We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients</li> </ul> Required Qualifications <ul> <li>A Bachelor’s degree</li> <li>Three plus years consulting and/or Lead to- Cash (CPQ/ CLM) implementation experience</li> <li>At least four full-lifecycle CPQ projects, with strong implementation expertise in at least two of the following technologies: Conga CPQ and CLM, Salesforce CPQ &amp; billing, Vlocity CPQ</li> </ul> <ul> <li>Ability to travel at least 50% of the time on average based on the work you do and the clients and industry/ sectors you serve.</li> <li>Limited immigration sponsorship may be available</li> </ul> Preferred <ul> <li>Salesforce or Apttus CPQ certified</li> </ul> <ul> <li>An advanced degree in the area of specialization</li> <li>Experience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions.</li> <li>Experience implementing other CRM platforms (SAP CRM, Oracle, Salesforce.com, Microsoft Dynamics, etc.) or CPQ/CLM technologies (Oracle, Salesforce, Conga, , etc.)</li> <li>Strong problem solving and troubleshooting skills with the ability to exercise mature judgment</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,875 to $163,125. #Customer_US #SS_US How you’ll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. <a href="https://zoomforth.com/s/deloitte/du#home" target="_blank">Explore Deloitte University, The Leadership Center.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="http://www2.deloitte.com/us/en/careers/life-at-deloitte.html?icid=top_life-at-deloitte" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. <a href="http://www2.deloitte.com/us/en/careers/life-at-deloitte.html?icid=top_life-at-deloitte" target="_blank">Learn more about Life at Deloitte.</a> Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. <a href="http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html" target="_blank">Learn more about Deloitte’s impact on the world.</a> Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. <a href="http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte professionals.</a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Salesforce CPQ Consultant

<h2>Job Description</h2>We are seeking a dynamic and visionary leader to join our team as Director, AI Sales to lead the success of our ambitious specialist AI sales team in North America. In this pivotal role, you will own the North America AI Sales team, driving the success of ambitious targets and harnessing groundbreaking technology to redefine engagement with our customers. This role requires expertise in AI solutions and demonstrated leadership in building high-performance, technical sales teams. Experience within overlay sales is a huge bonus.This is an unique opportunity to lead our fastest growing product category, across our #1 market. You will lead our specialist AI sales team in honing their value-sales methodology and deepening alignment with their territories - accelerating AI penetration into our customer base and fundamentally transform CX delivery at the world's leading brands. With so much of the company’s bookings set to be delivered by AI in 2025, this is a rare opportunity to be at the forefront of the revenue and adoption strategy of the most disruptive technology of our decade.Key responsibilities<ul> <li>Reporting to the Global AI GTM leader, you'll form part of the GTM leadership of the AI Center of Excellence (COE) and collaborate closely with regional sales and success peers to deliver ambitious AI revenue targets.</li> <li>Take full ownership of North America AI sales target and proactively work towards meeting and exceeding it. Collaborate closely with the core sales team to develop and execute strategic plans to drive revenue growth from both existing Zendesk accounts and new business pursuits. </li> <li>Hire, coach, lead, motivate and inspire a team of 8 AI Sales Specialists. Attract, mentor, and develop top talent while encouraging a culture of achievement and accountability.</li> <li>Partner with core sales and success teams in North America to identify target accounts for AI and drive a successful demand generation plays to exceed pipeline targets.</li> <li>Build and nurture strong relationships with customers, understanding their business challenges and leveraging a value-based selling methodology to align the Zendesk AI portfolio to their goals.</li> <li>Collaborate closely with the COE AI Success team to proactively identify expansion/cross-sell opportunities through the addition of volume, higher automation rates, and/or new products.</li> <li>Support the construction of commercial modelling, provide expert guidance on a customers AI usage requirements and forecasted automation rate to ensure AI potential is maximised, whilst remaining aligned to customers requirements.</li> <li>Report on key top-of-funnel metrics / KPIs, adding to the accuracy of overall business forecasting and planning. Implement standard processes for forecasting, deal progression, and pipeline management using Salesforce CRM.</li> <li>Establish meticulous operational cadence within your team driving forecast accuracy with a keen view on deal progression, sales stage verification, and pipeline coverage.</li> <li>Participate and lead in customer and prospect meetings, maintaining key relationships with clients as well as services and technology partners.</li> <li>Collaborate closely with the product development team to continually innovate and enhance Zendesk’s AI solutions to meet evolving customer requirements and expectations. Provide valuable feedback from customer interactions to inform continuous product enhancements.</li> </ul>What you'll bring to the role<ul> <li>Consistent track record in leading and scaling high-performance sales teams in a fast-growth environment with a focus on hiring, retaining and developing talent.</li> <li>Demonstrated ability to exceed sales goals within the context of technical sales and SaaS.</li> <li>In-depth knowledge of AI technologies and their practical application to enhance both customer and agent experiences in CX</li> <li>Strong executive presence and experience in building long-term relationships with senior customers.</li> <li>Outstanding communication and negotiation skills honed through your experience. </li> <li>Experience as a quota carrying sales professional</li> <li>Experience in a similar specialist or overlay function is a bonus</li> </ul>The US annualized OTE (On Target Earnings) range for this position is $304,000.00-$456,000.00 with a pay mix of 60/40 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Zendesk

Director, AI Sales

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Overview:Aetna, CVS Health is looking for top talent! The Telesales Representative is directly responsible for building a book of business via acquisition of new members using state-of-art lead generation platform supported by real time analytics. Upon acquisition the Telesales Representative will own the member relationship throughout the year and will be the primary contact for member inquiries, including but not limited to, any questions related to plan benefits, product, and services offerings, as well as resolving any issues with respect to the utilization of the product. The position will be a part of a high performing team with strong emphasis on personal and professional development and career growth. Job Responsibilities:<ul> <li>Acquisition of new members via inbound and outbound calls</li> <li>Assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills</li> <li>Servicing of existing members and inquiries related to utilization of their product, benefits, etc.</li> <li>Cross selling ancillary products as well as any other applicable products to existing members</li> <li>Retention of existing members</li> <li>Maintaining knowledge levels with respect to CMS and states regulations</li> <li>Ability to multitask, and effectively use computer while interacting with prospects and members via phone</li> <li>Ensuring that the relevant information is captured in Customer Relationship Management system (CRM)</li> </ul>Accountabilities:<ul> <li>Meeting sales goals, conversion rates, and cross sell rates for acquisition of new members as outlined in the annual performance plan.</li> <li>Contacting prospective members within the time limit outlined in the annual performance plan.</li> <li>Achieving the member retention rate as outlined in the annual performance plan.</li> <li>Highest levels of member satisfaction as measured by various member surveys and member retention rate.</li> <li>Expert level understanding of products, services, and processes offered by the company.</li> <li>Ability to pass on an annual basis:<ul> <li>American Health Insurance Plans (AHIP)</li> <li>Continued Education (CE’s)</li> <li>Product Certification</li> <li>Required Security and Compliance</li> <li>Client/Carrier Certifications</li> <li>Any required CMS Certifications</li> </ul> </li> </ul>Qualifications:<ul> <li>4-year college degree or 1 to 2 years’ experience of selling multiple Medicare products (i.e., Medicare Advantage, Medicare Supplement)</li> <li>Life &amp; Health insurance license is not required to be employed. It is required to obtain the license within 60 days from the employment start date</li> <li>Active use of computer for carrying out daily job activities</li> <li>Ability to multi-task while talking on the phone</li> <li>Excellent communication and listening skills</li> <li>Self-starter with positive attitude and ability to control emotions when dealing with unhappy customers (i.e. “Customer is always right” attitude)</li> <li>Adaptable to high pressure, achievement-oriented environment</li> <li>Drive to build, manage, and grow a book of business and become successful entrepreneur</li> <li>High level of computer proficiency including, but not limited to, Microsoft Office package</li> <li>Ability to quickly perform basic mathematical operations w/out use of calculator</li> </ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$15.00 - $24.23This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/30/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Inside Sales Rep-Hourly + Commission-Can live anywhere in U.S.

<h2>WHO WE ARE</h2>Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.<h2>WHAT WE’RE LOOKING FOR</h2>The Risk Advisor is responsible for new insurance account production and sales activities within assigned accounts. The individual in this position conducts research in the market and develops a base of business to educate, promote and sell insurance services, keeps current on business community activities to obtain leads for business development activities, and maintains and services a profitable book of insurance business for existing clients. The Risk Advisor projects a professional company image through all interactions with clients, insurance carriers, co-workers and others.<h2>A GLIMPSE INTO YOUR DAY</h2><ul> <li>Achieves annual new revenue objectives through consultative sales to new clients and expansion of service lines to existing clients.</li> <li>Exhibits thought leadership &amp; industry engagement through associations, speaking panels and in general demonstrates expertise in selected industry vertical(s).</li> <li>Develops annual, individual sales plan (ISP) with a pipeline coverage ratio of 5X or one that is in line with current company metrics to ensure stated goals are consistently met.</li> <li>Builds an active pipeline of qualified prospects, generating leads from personal contacts, client referrals, prospect pursuit campaigns (PPC’s), other Relation colleagues and Relation marketing sources.</li> <li>Documents new business activity in the appropriate system(s).</li> <li>Appropriately closes new business, documenting won/loss opportunities and reasons for all clients in the system in place at that time.</li> <li>Develops and presents recommendations to clients based on consultative selling approach.</li> <li>Assesses &amp; identifies risk issues, needs and possible uninsurable or difficult to insure exposures for clients.</li> <li>Recommends and assists clients with technical services including loss control and claims advocacy programs utilizing our in-house loss control and claims advocacy teams.</li> <li>Seamlessly transitions sold clients to the designated client service/account management team.</li> <li>Serves as client’s valued advisor, building a strategic and personal relationship with key client decision makers.</li> <li>Communicates with leadership, providing field input on market trends, competitor analysis and other business intelligence.</li> <li>Has a keen sense of humor, a competitive drive and winning spirit.</li> <li>Performs other projects, duties, and tasks, as assigned.</li> </ul><h2>WHAT SUCCESS LOOKS LIKE IN THIS ROLE</h2><ul> <li>A Life and Health License from state of domicile is required and must be maintained.</li> <li>A minimum of 2+ years sales experience in the insurance industry with a focus on Employee Benefits coverage is required.</li> <li>College degree preferred with preference given to individuals with experience in Risk Management.</li> <li>Strong networking and strategic vision of relationship building and utilization of Centers of Influence (COI).</li> <li>Excellent PowerPoint and presentation skills for both in-person and teleconference/webinar sessions.</li> <li>In-depth understanding of complex employee benefits lines of coverage.</li> <li>Outstanding written and verbal communications skills are required to maintain effective relationships with clients, co- workers, underwriters, vendors and others.</li> <li>Advanced skills in Microsoft Office (primarily Excel, PowerPoint and Word). Must be computer literate with the ability to learn new software applications.</li> <li>Strong working knowledge of insurance markets, products and usages, as well as insurance rating and underwriting procedures.</li> <li>Must have a valid driver’s license, the ability to travel to client sites and a reliable source of transportation.</li> <li>Ability to prioritize and handle multiple tasks in a demanding work environment.</li> <li>Ability to work independently and on a team.</li> </ul><h2>WHY CHOOSE RELATION?</h2><ul> <li>Competitive pay.</li> <li>A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more.</li> <li>Career advancement and development opportunities</li> </ul>#LI TP1.Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. .$100,000.00 - $250,000.00

Employee Benefits Sales - Risk Advisor

CompanyCox Communications, Inc.Job Family GroupSalesJob ProfileSr Manager, Direct Sales New Business - CCIManagement LevelSr Manager - People Leader Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %Yes, 50% of the timeWork ShiftDayCompensationCompensation includes a base salary of $107,100.00 - $160,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $75,000.00.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.This role reports to the Director of Sales and entails overseeing all recruitment and sales efforts for RapidScale services directed at prospective and existing Cox Business (CB) customers, as well as off-net clients engaging directly with RapidScale. The Senior Manager will lead a team of Cloud Solution Consultants (CSC), focused on maximizing revenue opportunities and fostering growth from CB customers and prospects across the nation. Additionally, the individual will develop and implement strategies to encourage CB sellers to actively collaborate with the Cloud Solutions Consultant team. This position carries sales quotas, with full responsibility for achieving 100% of quarterly and annual sales targets. Primary Responsibilities: Sales Performance &amp; Targets: <ul><li>Achieve or surpass monthly, quarterly, and annual sales quotas. </li></ul><ul><li>Lead the Regional CSC Team in meeting defined sales goals. </li></ul><ul><li>Accurately forecast sales to meet targets and support strategic planning. </li></ul><ul><li>Monitor and analyze sales performance, providing regular reports and insights to senior management. </li></ul>Team Development &amp; Coaching: <ul><li>Onboard new CSCs and guide them towards target achievement. </li></ul><ul><li>Train and mentor new and experienced CSCs, offering continuous coaching for high performance and quota success. </li></ul><ul><li>Develop coaching programs to enhance the skills and effectiveness of the CSC team. </li></ul><ul><li>Actively recruit and manage sales talent to build a high-performing sales team. </li></ul><ul><li>Foster a collaborative environment that encourages knowledge sharing and ongoing learning. </li></ul>Collaboration &amp; Strategy: <ul><li>Collaborate closely with Cox Business Sales to exceed regional goals and objectives. </li></ul><ul><li>Partner with the marketing team to develop and implement sales strategies that strengthen RapidScale’s brand and sales presence in the region. </li></ul><ul><li>Engage sales partners to optimize the sales funnel and drive revenue growth. </li></ul><ul><li>Generate innovative ideas and forge partnerships to enhance business growth and sales performance. </li></ul><ul><li>Provide management with feedback on RapidScale products, services, and processes to facilitate continuous improvement. </li></ul>Customer &amp; Partner Engagement: <ul><li>Support the Cox Business sales organization, sales partners, prospects, and end-user customers. </li></ul><ul><li>Travel as needed (up to 50%) to establish new relationships and nurture existing ones within the region, team, and customer base. </li></ul><ul><li>Share and document best practices across regions. </li></ul>Qualifications Minimum <ul> <li>Bachelor’s degree in a related discipline and 8 years’ experience in a related field (i.e. managed IT services ). The right candidate could also have a different combination, such as a master's degree and 6 years’ experience; or 12 years’ experience in a related field</li> <li>3+ years’ experience in management or leadership role</li> </ul><ul><li>Proven history of top-performing sales success. </li></ul><ul><li>Strong expertise in networking and relationship building. </li></ul><ul><li>Technical knowledge of IT, Cloud, Managed Hosting, IaaS, DaaS, and DRaaS. </li></ul><ul><li>Experience with “sell-with” strategies and matrix management.</li></ul>BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Cox Automotive Inc.

Sr Manager, Direct Sales New Business (RapidScale)

CompanyCox Communications, Inc.Job Family GroupSalesJob ProfileSr Manager, Direct Sales New Business - CCIManagement LevelSr Manager - People Leader Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %Yes, 50% of the timeWork ShiftDayCompensationCompensation includes a base salary of $107,100.00 - $160,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $75,000.00.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.This role reports to the Director of Sales and entails overseeing all recruitment and sales efforts for RapidScale services directed at prospective and existing Cox Business (CB) customers, as well as off-net clients engaging directly with RapidScale. The Senior Manager will lead a team of Cloud Solution Consultants (CSC), focused on maximizing revenue opportunities and fostering growth from CB customers and prospects across the nation. Additionally, the individual will develop and implement strategies to encourage CB sellers to actively collaborate with the Cloud Solutions Consultant team. This position carries sales quotas, with full responsibility for achieving 100% of quarterly and annual sales targets. Primary Responsibilities: Sales Performance &amp; Targets: <ul><li>Achieve or surpass monthly, quarterly, and annual sales quotas. </li></ul><ul><li>Lead the Regional CSC Team in meeting defined sales goals. </li></ul><ul><li>Accurately forecast sales to meet targets and support strategic planning. </li></ul><ul><li>Monitor and analyze sales performance, providing regular reports and insights to senior management. </li></ul>Team Development &amp; Coaching: <ul><li>Onboard new CSCs and guide them towards target achievement. </li></ul><ul><li>Train and mentor new and experienced CSCs, offering continuous coaching for high performance and quota success. </li></ul><ul><li>Develop coaching programs to enhance the skills and effectiveness of the CSC team. </li></ul><ul><li>Actively recruit and manage sales talent to build a high-performing sales team. </li></ul><ul><li>Foster a collaborative environment that encourages knowledge sharing and ongoing learning. </li></ul>Collaboration &amp; Strategy: <ul><li>Collaborate closely with Cox Business Sales to exceed regional goals and objectives. </li></ul><ul><li>Partner with the marketing team to develop and implement sales strategies that strengthen RapidScale’s brand and sales presence in the region. </li></ul><ul><li>Engage sales partners to optimize the sales funnel and drive revenue growth. </li></ul><ul><li>Generate innovative ideas and forge partnerships to enhance business growth and sales performance. </li></ul><ul><li>Provide management with feedback on RapidScale products, services, and processes to facilitate continuous improvement. </li></ul>Customer &amp; Partner Engagement: <ul><li>Support the Cox Business sales organization, sales partners, prospects, and end-user customers. </li></ul><ul><li>Travel as needed (up to 50%) to establish new relationships and nurture existing ones within the region, team, and customer base. </li></ul><ul><li>Share and document best practices across regions. </li></ul>Qualifications Minimum <ul> <li>Bachelor’s degree in a related discipline and 8 years’ experience in a related field (i.e. managed IT services ). The right candidate could also have a different combination, such as a master's degree and 6 years’ experience; or 12 years’ experience in a related field</li> <li>3+ years’ experience in management or leadership role</li> </ul><ul><li>Proven history of top-performing sales success. </li></ul><ul><li>Strong expertise in networking and relationship building. </li></ul><ul><li>Technical knowledge of IT, Cloud, Managed Hosting, IaaS, DaaS, and DRaaS. </li></ul><ul><li>Experience with “sell-with” strategies and matrix management. </li></ul>BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

10 Sales & Business Development Jobs in North Carolina