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Job Description: A SLED Account Executive Team is responsible for the revenue expansion of their accounts in the region. With identified accounts, the incumbent will ensure revenue growth, customer success and long term partnership with assigned customers. You will also work closely with and provide direction to the extended account team (solution engineers, business development reps and customer success managers), to identify the best 'plan of attack', increase efficiencies, and develop winning tactics and strategies for your accounts. Who you’re committed to being: <ul> <li>You enjoy learning and are open to new ways of doing things.</li> <li>You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.</li> <li>When communicating you are self-aware, insightful, and proactive.</li> <li>You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.</li> <li>You believe in continuous improvement and request frequent feedback from others.</li> </ul> What you’ll do: <ul> <li>Ownership of the full sales cycle from lead to close with State and Local business customers</li> <li>Effectively build trust-based relationships with senior-level sales professionals</li> <li>Identify and understand the customer’s strategy and the related capability and skills requirements</li> <li>Help educate customers on the value of Pluralsight throughout the adoption cycle through jointly developed and agreed success criteria and provide recommendations based on customers’ business needs and usage patterns</li> <li>Develop and set a strategy aligned to the goals set that enables Pluralsight ‘s growth within existing businesses and building new business opportunities</li> </ul> Experience you’ll bring: <ul> <li>Expert on Solution-Selling, Customer-centric Selling, Strategic Selling, the Challenger sale, Business Impact Selling and/or Value Selling.</li> <li>Experience managing a pipeline and closing SLED contracts.</li> <li>Excellent verbal, written and presentation communication skills both with customers and within Pluralsight.</li> <li>Full sales cycle expertise with an emphasis on business development, heavy prospecting, building pipeline, pipeline management, developing mutual buying plans, and forecasting business.</li> </ul> Requirements: <ul> <li>Preferable experience selling in a SaaS organization, ideally with multi-year SaaS contracts into the C-Suite.</li> <li>The ability to travel, while not required is encouraged</li> <li>Requires a minimum of 5 years of related or equivalent experience; or 3+ years with an advanced degree.</li> </ul> Why you’ll love working here: <ul> <li>We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul> About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical and Mental Requirements: Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow. EEOC Statement Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the<a href="https://www.pluralsight.com/careers" target="_blank"> bottom of our website</a> to learn how to request an accommodation. For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report<a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank"> here</a>. The annual base salary + variable for this role is $$228,000 - $254,200 USD . Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary and variable, this role may also be eligible for benefits and bonuses. Applications must be submitted within 90 days after the initial posting date to be considered. #LI-LR #LI-Remote

Pluralsight

SLED Account Executive

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. We’re looking for a Sales Development Representative (SDR) located within the Eastern or Central Time Zone(s) to play a key role in helping us with the growth of our team by engaging new prospects for Webflow Enterprise. You'll have a direct impact on the growth of the company by managing our outbound lead pipeline and identifying sales opportunities. <h2>About the role </h2> <ul> <li>Location: Remote-first (United States; BC &amp; ON, Canada) - Eastern or Central Time Zone</li> <li>Full-time</li> <li>Permanent </li> <li>Exempt</li> <li>For this role, candidates must be legally authorized to work in the United States or Canada without the need for Webflow's sponsorship for an immigration-related employment benefit (i.e., a work visa, work permit, etc)</li> <li>Compensation: <ul> <li>United States (all figures cited below in USD and pertain to workers in the United States): $90,300</li> <li>Canada (All figures cited below in CAD and pertain to workers in ON &amp; BC, Canada): $120,000</li> <li>For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.</li> </ul> </li> </ul> <ul> <li>Reporting to the Manager, Sales Development</li> </ul> As a Sales Development Representative you’ll … <ul> <li>Work directly with Account Executives to drive pipeline through personalized outreach to multiple stakeholders within Webflow’s key prospect accounts</li> <li>Lead outbound prospecting efforts through various channels such as email, phone, and social media (must be comfortable with phone/Zoom calls)</li> <li>Qualify outbound leads, maintain active engagement with new and existing leads, identify new opportunities and engage potential clients</li> <li>Establish rapport with all levels of buyers including senior executives</li> <li>Help create a database of CRM intelligence by consistently logging activities and keeping information up to date in Salesforce</li> <li>Refine our messaging and sales prospecting techniques</li> <li>Work cross functionally with partners like Marketing &amp; Ops to iterate process and ideas for successful lead generation campaigns</li> <li>Become a Webflow product expert and convey our value proposition to potential customers</li> <li>Continuously evaluate and improve our sales processes with an emphasis towards building to scale</li> </ul> In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role. <h2>About you </h2> You’ll thrive as a Sales Development Representative if you: <ul> <li>Have 2+ years of sales experience minimum, ideally in Saas including creating high-quality outbound campaigns and engaging potential customers</li> <li>Have a demonstrated track record of success in effectively developing and managing outbound pipeline</li> <li>Are comfortable or eager to learn CRM and Sales engagement platforms</li> <li>Are a high energy individual with a strong desire to achieve top results with a dependable, positive “can-do" attitude over the phone/video calls</li> <li>Have fantastic communication and interpersonal skills with the ability to explain complex concepts in a simple way</li> <li>Are passionate about Webflow’s mission(s) and the no-code movement </li> <li>Are a team player with a proven ability to work cross functionally and deliver results </li> <li>Are excited to find success in ambiguity, and to contribute back to the larger organization on best practices and scaling success</li> </ul> Our Core Behaviors: <ul> <li> Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers</li> <li> Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment</li> <li> Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care</li> <li> Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates</li> </ul> <h3>Benefits &amp; wellness</h3> <ul> <li>Equity ownership (RSUs) in a growing, privately-owned company</li> <li>100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment</li> <li>12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement</li> <li>Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program</li> <li>Access to mental wellness and professional coaching, therapy, and Employee Assistance Program</li> <li>Monthly stipends to support health and wellness, smart work, and professional growth</li> <li>Professional career coaching, internal learning &amp; development programs</li> <li>401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage</li> <li>Discounted Pet Insurance offering (US only)</li> <li>Commuter benefits for in-office employees</li> </ul> Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law. <h3>Be you, with us</h3> At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are <a href="https://webflow.com/diversity-equity-inclusion" target="_blank">committed</a> to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. <h3>Stay connected</h3> Not ready to apply, but want to be part of the Webflow community? Consider following our story on our <a href="https://webflow.com/blog" target="_blank">Webflow Blog</a>, <a href="https://www.linkedin.com/company/webflow-inc-/" target="_blank">LinkedIn</a>, <a href="https://twitter.com/webflow" target="_blank">X (Twitter)</a>, and/or <a href="https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm" target="_blank">Glassdoor</a>. <h3>Please note:</h3> We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review <a href="https://webflow.com/legal/applicant-privacy-notice" target="_blank">Webflow’s Applicant Privacy Notice</a>.

Webflow

Enterprise Sales Development Representative (SDR) - East

Junior Account Manager - Adkast Responsibilities and Duties <ul> <li>Quality control and auditing</li> <li>Calling clients, verifying information and making updates to applications</li> <li>Data entry &amp; testing software 3rd party integrations</li> <li>Focus on strong customer service skills via phone and written communication</li> <li>Research in the multi-housing industry</li> <li>Answering phones and general customer service</li> <li>Reviewing reports &amp; helping clients understand how to use that data</li> <li>Providing demos &amp; training sessions including managing attendees &amp; reminders</li> </ul> Qualifications and Skills <ul> <li>Highly organized individual with consistent follow-through</li> <li>Must type at least 65 WPM with 90% accuracy</li> <li>Excellent written &amp; oral communication expertise - English majors are encouraged to apply!</li> <li>Solid data entry/keyboard skills</li> <li>Computer &amp; internet knowledge &amp; experience is preferred</li> <li>Extreme attention to detail</li> <li>Ability to memorize protocols and procedures</li> <li>Exhibit creative problem-solving</li> <li>Be an introvert with a positive attitude</li> <li>Establish and maintain strong client relationships</li> <li>Ability to work with a wide variety of clients and personalities</li> <li>Outstanding documentation and concise communication </li> <li>Ability to comprehend and manage client expectations</li> <li>Ability to work closely with all levels of the organization and to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments</li> <li>Ability to take ownership of assigned tasks</li> </ul> Must be able to stand, walk, climb stairs; use hands to finger, handle, grasp or feel objects; reach with hands and arms; stoop, kneel or crouch; talk; hear; occasional lifting/carrying of 5+ pounds; speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working conditions are primarily inside an office environment.

Spherexx

Client Success Account Manager(AdKast)

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy. Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.About the Role:<a href="http://Crusoe.ai" target="_blank">Crusoe.ai</a> is seeking a dynamic and experienced Enterprise Account Executive to lead our efforts in acquiring key enterprise accounts in the AI/ML cloud infrastructure market. This role will focus on driving Crusoe’s growth by engaging with large enterprises in AI R&amp;D, media, e-commerce, and other industries that require high-performance, sustainable cloud solutions. You will be part of an innovative and rapidly growing company, working with cutting-edge technology that is transforming cloud computing by leveraging stranded energy resources to power AI workloads.As an Enterprise Account Executive, you will play a pivotal role in scaling Crusoe’s business, closing high-value deals, and building long-term relationships with top-tier clients. Your contributions will directly support Crusoe's mission to drive both growth and sustainability, making a significant impact in the AI cloud space.A Day In The Life:<ul> <li>Full Sales Cycle Ownership: Manage the entire sales process, from prospecting and qualifying leads to closing high-value deals and maintaining long-term client relationships.</li> <li>Collaborate Across Teams: Work closely with Solutions Engineering, Product, Engineering, and Customer Success teams to deliver customized, high-performance cloud solutions.</li> <li>Engage with C-Level Executives: Build and nurture relationships with key decision-makers at top-tier enterprise clients, positioning Crusoe as the preferred partner for their AI cloud infrastructure needs.</li> <li>Target Key Industries: Focus on sectors such as media &amp; entertainment, e-commerce, financial services, and AI/ML-focused enterprises, leveraging Crusoe’s sustainability edge to meet customer needs.</li> <li>Drive Revenue Growth: Achieve sales quotas through new customer acquisition, and manage and grow accounts post-sale to ensure continued customer success and satisfaction.</li> </ul>You Will Thrive In This Role If You Have:<ul> <li>5-10 Years of Enterprise Sales Experience: Proven track record in closing complex sales cycles, ideally within the AI/ML or cloud infrastructure space, with familiarity in working with hyperscalers like AWS, Azure, or Google Cloud.</li> <li>Deep Understanding of AI/ML Cloud Solutions: Experience selling advanced infrastructure products that support AI workloads, with the ability to understand client needs and provide tailored solutions.</li> <li>Strategic Thinking &amp; Negotiation Skills: Ability to negotiate large contracts (ranging from $10M+) and navigate complex enterprise sales processes, ensuring deals are closed effectively.</li> <li>Relationship Management: Experience nurturing long-term relationships with enterprise clients, focusing on driving growth through account expansion.</li> <li> Excellent Communication Skills: Ability to engage and influence senior stakeholders, effectively communicate technical concepts to non-technical audiences, and collaborate cross-functionally. </li> </ul>Benefits:<ul> <li>Hybrid or Fully-Remote work schedule (depending on location)</li> <li>Industry competitive pay</li> <li>Restricted Stock Units in a fast growing, well-funded technology company</li> <li>Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents</li> <li>Employer contributions to HSA accounts </li> <li>Paid Parental Leave </li> <li>Paid life insurance, short-term and long-term disability </li> <li>Teladoc </li> <li>401(k) with a 100% match up to 4% of salary</li> <li>Generous paid time off and holiday schedule</li> <li>Cell phone reimbursement</li> <li>Tuition reimbursement</li> <li>Subscription to the Calm app</li> <li>MetLife Legal</li> <li>Company paid commuter benefit; $50 per pay period</li> </ul>Compensation RangeCompensation will be paid in the range of $250,000- $300,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Crusoe

Enterprise Account Executive

CompanyCox Communications, Inc.Job Family GroupSalesJob ProfileCloud Solutions Consultant II-RS - CCIManagement LevelManager - Non People Leader Flexible Work Option Hybrid - Ability to work remotely part of the weekTravel %Yes, 50% of the timeWork ShiftDayCompensationCompensation includes a base salary of $101,800.00 - $152,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $85,000.00.Job DescriptionAccount Executive IIAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.As a Account Executive II for RapidScale, you will play a vital role in helping clients navigate the transition to cloud-based solutions. In this position, you’ll leverage your expertise in cloud technologies to guide and support clients and channel partners, providing insights and solutions that align with their unique business needs. This role requires a consultative approach to selling, where you’ll work closely with clients to understand their challenges and recommend cloud services that enhance productivity, security, and scalability. Your success will contribute to expanding RapidScale’s reach and reputation within the industry as a trusted partner for innovative, managed cloud solutions.Key ResponsibilitiesAs a Account Executive II, you will:<ul> <li> Drive Cloud Sales: Engage with the RapidScale target client base for direct sales opportunities and indirect partner community to expand cloud solution sales.</li> <li> Achieve Sales Targets: Consistently meet or exceed established sales quotas.</li> <li> Relationship Development: Build and manage relationships with new clients.</li> <li> Collaborate on Strategy: Work with marketing and other cross functional teams to develop and execute effective sales strategies.</li> <li> Lead Sales Presentations: Conduct sales meetings and deliver presentations tailored to client needs and stakeholder interests.</li> <li> Prospecting: Develop and execute a prospecting plan to identify and pursue new sales leads.</li> </ul>Minimum Qualifications<ul> <li>Bachelor’s degree in a related discipline with 6+ years of relevant experience. Candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field</li> <li>6+ years experience in a direct sales role with experience in cloud computing managed IT services</li> <li>Experience selling cloud-based solutions (e.g., DaaS, IaaS, DRaaS, O365, and SD-WAN) in a consultative sales environment.</li> <li>Ability to travel up to 50% to build and maintain strong client relationships.</li> </ul>Preferred Qualifications <ul> <li>Managed Services Provider (MSP) Sales Background: Prior experience working within or selling for an MSP, understanding managed service offerings and cloud solutions.</li> <li>Salesforce Proficiency: Experience using CRM platforms like Salesforce to manage sales pipelines, track customer interactions, and optimize sales processes.</li> </ul>BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Cox Communications

Account Executive II (RapidScale)

Job Description: We are seeking an entry-level Client Engagement Account Manager to join our team in Tulsa, OK. This position is ideal for recent graduates with a degree in English, Accounting, or education who are looking to start a career in client engagement/ sales. Introverted individuals are encouraged to apply as this position requires excellent follow-up communication skills. This position is IN-OFFICE. Entry-level starting pay for this role is $17. What will you do: <ul> <li>Collaborate with the existing sales team to manage follow-ups on sales activities.</li> <li>Organize demonstrations for account management teams for Spherexx's software products. This includes following up on sales related to websites, search engine marketing, branding, and collateral design services.</li> <li>Engage in selling our products and services to potential and existing clients, ensuring their business needs are met effectively. </li> <li>Identify and address the specific needs of potential clients, providing tailored solutions.</li> <li>Take charge of finalizing sales, including submitting all required paperwork to the project or account manager.</li> <li>Proactively follow up on new leads and referrals from various prospecting activities.</li> <li>Use our CRM system to keep detailed records of sales, presentations, closed sales, and follow-up actions in the assigned territory.</li> <li>Support the marketing team by helping prepare targeted presentations.</li> <li>Maintain a deep understanding of Spherexx products and services, staying informed about new enhancements and client feedback.</li> <li>Be HIGHLY internet savvy with a minimum of 3 years of experience using computers and software in career or schooling. </li> <li>Exhibit strong internet proficiency, with at least 3 years of computer and software usage experience.</li> <li>Understand the importance of website design and development in business, particularly in internet advertising and digital branding.</li> <li>Demonstrate goal orientation, self-motivation, integrity, and a keen eye for detail to ensure client satisfaction.</li> <li>Primarily engage with clients via phone and Internet (email, ZOOM, GoToMeeting, etc.), with minimal travel requirements.</li> <li>Spend the majority of time at a desk, using a computer and phone to assist clients.</li> <li>Possess excellent phone and written customer service skills, along with dedication and perseverance.</li> <li>Manage contracts for new business and renewal contract management.</li> <li>Type at a speed of 65 words per minute with 90% accuracy, ensuring attention to detail.</li> <li> Have strong English and grammar skills, as written communication is a critical aspect of client interaction. </li> <li>You will also work on other administrative tasks on an as-needed basis. </li> </ul> Benefits and Perks Spherexx offers a competitive time-off package, competitive (employer-subsidized) medical insurance package offered after the 60th day of full-time employment in addition to dental, vision, and life insurance, on-site fitness center, media center, indoor basketball court, full-service coffee bar, and many more office perks. If you are looking for a great career change and are willing to learn, apply today! Please note that we are currently not accepting applications from third-party application services.

Client Engagement Account Manager

Director, Insurance Sector Sales, MetLife Investment Management Job Location: Whippany, NJ / Flexible Setting: Hybrid or Virtual Reports to: Managing Director, Global Head of Insurance, Institutional Client Group Travel 75% The Team You Will Join MetLife Investment Management Based in Whippany, New Jersey, MetLife Investment Management (MIM) is one of the largest institutional investors and asset managers in the world, with nearly $600 billion in combined managed assets. The enterprise has more than 900 dedicated professionals with extensive experience and expertise in all asset classes, with a strength in public and private fixed income and private assets, including real estate. Visit us at <a href="http://www.metlife.com/investments" target="_blank">www.metlife.com/investments</a> to learn more. MIM’s Institutional Client Group (ICG) is the global product distribution organization of MetLife Investment Management. The insurance channel represents a significant component of our client base and a high growth area across all products, solutions, and global regions. The Opportunity Reporting directly to the MD and Global Head of Insurance segment within ICG, the Director, Insurance Sector Sales, will be responsible for expanding our insurance company client base in North America, including prospecting, and developing relationships with new clients as well as managing relationships for existing clients to maximize cross-sales, ensure retention, and provide a consistent first-class client experience. You will also be responsible for covering clients in select US-based offices of Asian insurance companies. You must be an experienced salesperson with the proven ability to develop consultative relationships with clients to best position MetLife as a value-add solutions provider. Being a true team player, you should thrive in a collaborative global environment and be motivated to help drive strategic initiatives to build MIM’s overall business. The Director, Insurance Sales, is an exciting opportunity to join MIM at a critical point in our evolution as a third-party asset manager. You will have the potential to drive the growth of one of our strongest client segments, delivering real impact to MIM and MetLife. How You’ll Help Us Build a Confident Future (Key Responsibilities) <ul> <li>Develop and grow new relationships with investment decision makers at North American insurance companies; assist non-US ICG team members with sales initiatives as appropriate. </li> <li>Act as primary senior relationship manager for the insurance client base, marshalling MetLife resources to deliver differentiated solutions and best-in-class client experience. </li> <li>Develop and maintain a deep understanding of MIM products and services across diverse asset classes. </li> <li>Contribute to idea generation and development of new products to help grow the insurance business. </li> <li>Execute the MIM sales process systematically, with emphasis on teamwork, transparency, and accountability, using appropriate tools, e.g. SalesForce.com and other mediums. </li> <li>Coordinate cross-functionally within MetLife to facilitate a collaborative approach to winning and supporting mandates. </li> <li>Seek to continuously improve ICG and the service and products we bring to the market. </li> <li>Leverage and contribute to the development of our sales support and client service capabilities; coordinate with the RFP and Client Service teams to produce timely and thoughtful responses to Requests for Information, Requests for Proposals, Due Diligence Questionnaires, and other ad hoc questions from potential and existing clients. </li> <li>Recommend innovative marketing tools and strategies to further grow the business and experience of MIM clients.</li> </ul> What You Need to Succeed (Required Qualifications) Essential Business Experience and Technical Skills: <ul> <li>10+ years of institutional asset management experience, ideally including 5+ years specifically focused on insurance companies. Deep understanding of the institutional investment landscape, including clients, drivers, competitors, sales process, and tools, and the proven ability to develop and sustain relationships with investors and consultants. </li> <li>Demonstrated success attracting, retaining, and growing AUM. </li> <li>Expertise in investments products and solutions, preferably public and private fixed income, and real estate; specific knowledge of insurance investment needs and strategies.</li> <li>Strong team player skills; excellent communication with the broader sales team in the US and abroad; ability to build trusted relationships with senior investment professionals internally and externally. </li> <li>Understanding of service &amp; operational aspects of institutional sales; proven ability to partner internally to ensure excellent client management. </li> <li>Experience with non-US institutional investors preferred but not required. </li> <li>Organizational intelligence and ability to navigate a large, matrixed, global organization. </li> <li>Self-starter with the ability to work both independently and collaboratively and the drive to build and develop a business in a complex, performance-oriented environment. </li> <li>Willingness to embrace new ideas and contribute to a culture of experimentation to achieve and exceed goals.</li> <li>Excellent written, oral, and presentation skills</li> </ul> The wage range for this position is $172,200 to $229,600. The role is eligible for incentive compensation under the MetLife Annual Variable Incentive Plan ("AVIP"). Your eligibility for and award of incentives are governed by the terms of the plan. Benefits We Offer Our U.S. benefit programs are geared toward health and wellness, financial protection, and retirement savings. In addition to comprehensive health coverage including medical/prescription drug, dental, vision, and no-cost short- and long-term disability benefits also include: <ul> <li>Retirement plan (cash balance pension) with a minimum monthly contribution regardless of an employee’s pay and 401(k) with employer matching.</li> <li>Company-paid life insurance and legal services, and discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance.</li> <li>Employee Assistance Program (EAP) and digital mental health programs.</li> <li>Expert support for medical second opinions, cancer care navigation, diabetes and hypertension, weight loss/fitness, joint and spine health, caregiving, and more.</li> <li>Generous paid time off, including a floating cultural heritage day.</li> <li>Paid volunteer time off and charitable contribution match.</li> <li>Tuition assistance.</li> <li>Family benefits including paid parental leave, adoption and surrogacy assistance, child and eldercare support, college advising program.</li> </ul> Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at <a href="#">accommodations@metlife.com</a>. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. #MIM

MetLife

Director Insurance Sector Sales MIM

Ready to be a Titan?As a Manager, Corporate Customer Success Management you will be responsible for overseeing a team of Customer Success Managers to ensure they are delivering an exceptional experience and driving value for our customers through the ServiceTitan product suite. You will coach your team to strategic growth and retention within their books of business to drive customer satisfaction and value maximization. The ideal candidate is someone passionate about both high-level and tactical coaching, as well as problem-solving and building frameworks from the ground up. They are positive and influential, embodying ServiceTitan’s values with the ability to build culture within their team and the Success organization.What You’ll Do:<ul> <li>Team Build a positive team environment while developing impactful relationships with key internal stakeholders across various ServiceTitan departments and with Success Managers</li> <li>Set and maintain standards for customer success within ServiceTitan that are aspirational and consistently provide our customers the experience they expect and deserve.</li> <li>Coach and motivate team members based on their unique skill sets, maximizing their strengths and engaging in meaningful conversations around growth opportunities</li> <li>Implement processes and frameworks where needed, leveraging data and observations to iterate on what is already in place to take the team to the next level of effectiveness</li> <li>Ensure for data integrity and accuracy across all platforms and workstreams</li> <li>Advise on strategic customer engagement plans to drive value and ROI across the Corporate book of business</li> <li>Equip and Empower CSMs with the fundamental role clarity, knowledge, skills, processes and tools to achieve their goals/OKRs</li> <li>Manage team performance at the highest standard through weekly 1:1s, progress reports, goal tracking, and aligning to the needs and urgency of the organization</li> <li>Track KPI’s for your respective team to effectively measure impact and performance in an actionable, data-driven manner</li> <li>Anticipate risks and issues and proactively identify optimal solutions for preventing these or solving them as they arise.</li> <li>Inform the strategy for quarterly plans and goals for the team according to forecasted needs</li> <li>Manage and document customer escalation calls</li> <li>Hire and Retain an exceptional team of Success Managers with clear demonstration of cultural characteristics and competencies. Help develop team members with a focus on continued professional development. </li> </ul>What You’ll Bring:<ul> <li>5+ years of experience in customer success or account management roles within the SaaS industry.</li> <li>2+ years of people management experience within a customer facing department</li> <li>Proven track record of successfully managing and developing high-performing teams.</li> <li>Strong understanding of customer success best practices and methodologies.</li> <li>Excellent communication, interpersonal, and problem-solving skills.</li> <li>Ability to work collaboratively across departments and influence cross-functional teams.</li> <li>Proficiency in customer success software (e.g., Gainsight) and CRM systems (e.g., Salesforce).</li> <li>A customer value, ROI, and business outcome-driven mindset</li> <li>Analytical mindset with the ability to leverage data to drive decisions.</li> <li>Strong de-escalation and problem-solving skills.</li> <li>Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others in a remote environment</li> <li>Quick thinking, fast learning, and solution-oriented, with an ability to think outside the box and see things through to resolution </li> </ul>Preferred Skills and Experience:<ul> <li>Skills in product training, and comfortable “re-re-selling” the customer on ServiceTitan.</li> <li>Experience in leading customer success teams in a high-growth SaaS environment.</li> <li>Background in developing and implementing customer success frameworks and playbooks.</li> <li>Familiarity with advanced customer success tools and technologies.</li> <li>Demonstrated ability to drive customer advocacy and prior experience managing a BoB</li> <li>Strong project management skills with experience in leading cross-functional initiatives.</li> <li>Experience in conducting customer health assessments and developing risk mitigation plans.</li> <li>Knowledge of industry trends and best practices in customer success and SaaS.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.</li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.</li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $113,100 USD - $151,300 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Manager, Customer Success Management

Company Overview Spherexx.com® is an award-winning, full-service advertising agency and software development company that serves thousands of clients nationally, providing cloud-based marketing technology to meet the demand for integrity, imagination, innovation, and results-driven website design, touchscreen kiosks, and software solutions. We work in teams to deliver superior products on deadline! Our flat organization allows for project overlap and a chance for all team members to gain new skills and discover hidden talents. Job Summary This is an IN-OFFICE POSITION. No remote possibilities. Spherexx is seeking an individual to provide excellent customer service as a Junior Account Manager. English Majors are encouraged to apply for this position. Introverts excel in this role! Our team is expanding and successful candidates will support our ILoveLeasing team and our users in various functions as outlined below. Responsibilities and Duties <ul> <li>Quality control and auditing</li> <li>Calling clients, verifying information, and making updates </li> <li>Data entry &amp; testing software 3rd party integrations</li> <li>Internet research </li> <li>Answering calls from existing clients and general customer service</li> <li>Reviewing reports &amp; helping clients understand how to use that data</li> <li>Providing demos &amp; training sessions including managing attendees &amp; reminders</li> </ul> Qualifications and Skills <ul> <li>Highly organized individual with consistent follow-through</li> <li>65 WPM typing is a minimum requirement</li> <li>Excellent written &amp; oral communication expertise </li> <li>Solid data entry/keyboard skills</li> <li>Computer/ internet knowledge &amp; experience is preferred</li> <li>Extreme attention to detail</li> <li>Ability to memorize protocols and procedures</li> <li>Exhibit creative problem-solving</li> <li>Maintain a positive attitude with clients and coworkers</li> <li>Establish and maintain strong client relationships</li> <li>Ability to work with a wide variety of clients and personalities</li> <li>Build on our outstanding documentation and follow-up capabilities</li> <li>Ability to understand and manage client expectations</li> <li>Ability to work closely with all levels of the organization and to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments</li> <li>Ability to take ownership of assigned tasks</li> </ul> Education: Bachelor’s degree in English preferred. As this is an entry-level position, all qualified candidates will be considered regardless of their field of study. Benefits and Perks Spherexx offers a competitive time-off package, a competitive (employer-subsidized) medical insurance package offered after the 60th day of full-time employment in addition to dental, vision, and life insurance, an on-site fitness center, a media center, an indoor basketball court, a full-service coffee bar, and many more office perks. Essential functions of this position include prolonged periods of sitting and concentration, repetitive hand movements, good visual acuity, effective communication skills, and operation of standard office equipment. Physical Requirements: <ul> <li> Sedentary Work: This role primarily involves sitting for extended periods; however, a standing desk option is available for alternative working positions. </li> <li> Repetitive Motions: Regular use of a computer and other office equipment is required, involving frequent keyboard and mouse use and handling small components. </li> <li> Visual Requirements: Must possess the ability to see and read data on computer screens and printed material with adjustments that can be made by standard office equipment. This includes the necessity for close, distance, color, and peripheral vision, as well as depth perception and focus adjustment. </li> <li> Communication Skills: Effective oral and written communication skills are essential, requiring the ability to hear, speak, and interpret information at normal levels and communicate effectively with team members and clients. </li> <li> Physical Mobility: Must be capable of standing, walking, and climbing stairs occasionally. The role may require frequent reaching, stooping, kneeling, crouching, and handling of objects. </li> <li> Manual Dexterity: Adequate hand and finger dexterity is needed for typing and managing office equipment. </li> <li> Environmental Conditions: Work is performed in a standard office setting exposed to typical lighting, temperature, and noise levels. </li> </ul> Equal Opportunity and Accommodation: Spherexx is committed to equal opportunity employment. We do not discriminate based on age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any other protected category. Should you require reasonable accommodations to engage in the hiring process or perform essential job functions, please contact Christina Powers at <a href="mailto:cpowers@spherexx.com" target="_blank">cpowers@spherexx.com</a> or Becca Wilson at <a href="#">bwilson@spherexx.com</a>. Additional Requirements: <ul> <li>Candidates may be subject to a drug test, typing test, and background check as part of the hiring process.</li> </ul>

Software Account Manager (Entry-level)

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech! Job Overview : The Customer Success Manager (CSM) for Enterprise Carriers will manage different projects and activities, with the goal of building channel partner and client productivity specifically in our carrier space. CSMs drives customer’s overall health and retention, while supporting revenue growth and reducing churn. The CSM has a critical role in supporting Mineral Enterprise Carrier Partners and their clients. They collaborate cross-functionally with Customer Support, Sales, Account Management, HR Services, existing channel partners and Marketing to bring the partner voice to our product strategy and roadmap. This role requires a high-level of aptitude, passion, empathy, and knowledge to drive the adoption of Mineral while maximizing partner and client utilization, retention, and outcomes. CSMs provide targeted messaging, proactive outreach, Executive Business Reviews, enablement videos, customer coaching, targeted training programs, success plans, and continuous learning. This role will be responsible for tracking the progress of your efforts through internal tools and resources. Additionally, CSMs work to develop methods to enhance cooperation and productivity with our existing partners and their clients. Effectively managing time, objection handling, advocacy, analytical skills, and the ability to influence outcomes are vital for success in this position. Essential Duties &amp; Responsibilities: The essential functions include, but are not limited to the following: <ul> <li>Responsible for the engagement, best practices, methodologies, and retention</li> <li>Serve as point of contact and liaison for Enterprise accounts</li> <li>Provide customer trainings across all product lines to channel partners/clients as needed </li> <li>Consult with partners/clients to identify product goals, resources, and timelines</li> <li>Set appropriate expectations and advise partners and clients</li> <li>Collaborate with Account Managers to support account renewals and growth. </li> <li>Collaborate with Marketing to develop training videos that drive product adoption</li> <li>Assist in developing best practices and methodologies for partner and client offerings</li> <li>Develop and deliver trainings that increase adoption, engagement, and outcomes</li> <li>Leverage tools, resources, and internal collaboration for proactive, regular communication</li> <li>Collaborate on go-to-market strategies that increase adoption of our services and products</li> <li>Track, document, and communicate account information leveraging the provided tools</li> <li>Provide regular updates on goals, milestones, adoption, and retention rates</li> <li>Assist in developing Executive Business Reviews and Join Impact Plans</li> <li>Attend industry events as needed</li> <li>Other duties as assigned </li> </ul> Core Competencies: <ul> <li>Persuasive Communication &amp; Influencing Others: The ability to plan and deliver oral and written communications that impact and persuade the intended audience(s) as well as the ability to gain others’ support for ideas, proposals, projects, and solutions.</li> <li>Building Collaborative Relationships**: The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.</li> <li>Customer Orientation: The ability to demonstrate concern for satisfying one’s external and/or internal customers.</li> <li>Analytical &amp; Conceptual Thinking: The ability to tackle a problem by using a logical, systematic, sequential approach and to find effective solutions by taking a holistic, abstract, or theoretical perspective.</li> <li>Takes Initiative: The ability to assess and initiate things independently.</li> <li>Results Orientation: The ability to focus on the desired result of one’s own or one’s unit’s work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.</li> </ul> Requirements &amp; Skills: <ul> <li>5+ years of Customer Success or Account Management experience </li> <li>Superior customer service, presentation, and management skills with the ability to focus on solutions</li> <li>Exceptional organizational and project management skills</li> <li>Able to create clear business processes and execute</li> <li>Self-motivated professional with strong work ethic and ability to manage issues</li> <li>Ability to identify sales opportunities and strategically grow partnerships </li> <li>Outstanding communication and persuasion skills</li> <li>Experience in public speaking and presenting to large groups, both virtually and in person</li> <li>Proficient in Microsoft Office Suite, internet navigation, and online meeting delivery software</li> <li>Ability to explore ways to improve and promote quality, accuracy, and thoroughness</li> <li>Analyze and story tell with data</li> <li>Desire to build strong relationships and create win-win partnerships</li> <li>Experience with CRM (preferably Salesforce and Gainsight) </li> </ul> Education: <ul> <li>Education Requirements</li> </ul> Compensation: Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements. We will disclose intended pay ranges in our job ads for US-based opportunities– This role can be performed 100% remote anywhere in the US. Anticipated Pay: $85,000 Annually USD + 25% variable compensation. Total compensation includes US employee benefits, and annual bonus eligibility. Benefits we offer: <ul> <li>Health, Dental &amp; Vision Insurance</li> <li>401k + Employer Match</li> <li>PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off</li> <li>STD, LTD &amp; Group Life Insurance</li> <li>Paid Parental Leave</li> <li>Pet Insurance</li> <li>FSA &amp; HSA Options</li> <li>Employee Assistance Program</li> </ul> Perks we offer: <ul> <li>Remote Work</li> <li>Career Advancement &amp; Professional Development Opportunities</li> <li>Employee Recognition</li> </ul> The position will remain posted until a candidate has been hired, or we may pull the job ad at any time due to volume of qualified applicants. Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: <a href="http://everify.com/" target="_blank">everify.com</a> We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

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