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Ready to be a Titan? What you'll do:<ul> <li>Design and develop comprehensive solutions on Salesforce (and integrated applications) to support contact center operations, including agent productivity, customer interactions, and workforce management.</li> <li>Interpret system and business requirements to create detailed technical specifications and design documents, adhering to SDLC, with a focus on integrating with telephony and workforce management platforms.</li> <li>Build and maintain seamless integrations between Salesforce and contact center technologies (e.g., TalkDesk, Genesys, Assembled, Ring Central, etc), ensuring accurate and efficient data flow and real-time operational insights.</li> <li>Develop and implement automated workflows and processes to optimize contact center operations, such as call routing, agent scheduling, performance monitoring, and quality assurance.</li> <li>Utilize AI/ML models to predict customer behavior, optimize resource allocation, and improve performance (e.g., predictive routing, agent skill-based routing, forecasting).</li> <li>Enhance existing processes through innovative technical solutions, driving improved customer experience, increased agent efficiency, and reduced operational costs.</li> <li>Collaborate closely with contact center managers, agents, engineers, and business stakeholders throughout all project phases, from design and development to testing and deployment.</li> <li>Provide ongoing support and maintenance for the Salesforce instance and integrated technologies, ensuring optimal performance and addressing evolving requirements.</li> <li>Ensure data quality and integrity across all systems and the Salesforce platform, providing valuable insights into customer interactions and agent performance.</li> <li>Maintain a flexible and proactive approach to adapt to changing project requirements and effectively contribute to the team's success.</li> <li>Leverage AI technologies like conversational AI, machine learning, and natural language processing to enhance customer interactions and improve agent efficiency (e.g., chatbots, sentiment analysis, AI-powered routing).</li> </ul>What you'll need:<ul> <li>BS/BA degree in Computer Science, Engineering, or a related field, or equivalent experience</li> <li>Deep knowledge of Salesforce Service Cloud and Sales Cloud, with a strong focus on features supporting contact center operations (e.g., Service Console, CTI integration, Omni-Channel).</li> <li>5+ years of hands-on Salesforce development experience using Apex, Lightning UI (Aura/LWC), REST/SOAP APIs, Visualforce, JavaScript, XML, JSON, HTML, CSS, and AJAX</li> <li>Solid software design, coding, testing, maintenance, and debugging skills on the Salesforce CRM platform.</li> <li>Expertise in CI/CD tools like Autorabit, Github, Bitbucket, Jenkins, and ANT</li> <li>Salesforce certifications (Platform Developer I/II - required, Service Cloud Consultant - preferred).</li> <li>Strong understanding of Managed Packages, OAUTH2, Caching, Future calls, outlook integration, open CTI and salesforce features.</li> <li>Experience designing and implementing integrations between Salesforce and contact center technologies (e.g., TalkDesk, Genesys, Assembled, Ring Central, etc) using standard connectors or APIs.</li> <li>Proven ability to independently lead technical projects from conception to delivery, including solution design and implementation.</li> <li>Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and leadership.</li> <li>Experience with integrating Salesforce and contact center technologies with other applications (e.g., Gong, Calendly, ticketing systems like Zendesk or Freshdesk). Required</li> <li>Demonstrate a strong understanding of key contact center metrics (e.g., handle time, abandonment rate, customer satisfaction, first call resolution) and how to leverage Salesforce and other tools to track and improve these metrics.</li> <li>Experience with integrating AI/ML models into contact center solutions (e.g., routing automation, sentiment analysis, chatbots, speech-to-text, agent assist technologies) preferred</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $113,100 USD - $151,300 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Senior Salesforce Developer, Customer Support Systems

Center 1 (19052), United States of America, McLean, VirginiaBusiness Manager, International Strategy and Operations - Capital One Shopping (Remote-Eligible)This is your opportunity to join the fast-growing International team on Capital One’s fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners. The International team is responsible for bringing these best-in-class experiences and partnerships to markets outside the US: Canada and Australia today, and many more to come. Working closely with Capital One Shopping’s Head of International, the international strategy and operations manager will be responsible for the overall success of one of Shopping’s international markets. These markets have significant headroom for growth and optimization, making this a great opportunity to drive impact. The role is highly cross-functional, working with teammates within Shopping and the broader Capital One enterprise. Strong communication and relationship building skills will be essential. This person should have experience that demonstrates success in a range of areas, including highly detailed project management, quantitative analysis, and strategic thinking. Ability to work with leaders to prioritize effectively and work efficiently is also important. To be successful in the role, you will need to be a well-rounded 'business athlete’ - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business. Summary: As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: <ul> <li>Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands </li> <li>Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One </li> <li>Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics </li> <li>Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies </li> </ul><ul> <li>Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently </li> <li>Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability </li> <li>Strategic &amp; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing &amp; credit risk management </li> <li>Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business </li> <li>Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results </li> </ul><ul> <li>Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills </li> <li>Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment </li> <li>Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus </li> </ul>Capital One is open to hiring a Remote Employee for this opportunity.<h2>Basic Qualifications:</h2><ul> <li>Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)</li> <li>At least 1 year of experience in analysis</li> </ul><h2>Preferred Qualifications:</h2><ul> <li>Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering</li> <li>1+ years of experience in Statistical model building</li> <li>1+ years of experience in market research</li> <li>1+ years of experience in SQL querying</li> <li>2+ years of experience in business analysis</li> <li>1+ years of experience in consulting</li> </ul>Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $144,000 - $164,000 for Business ManagerMcLean, VA (Hybrid On-Site):$158,0400 - $180,800 for Business ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan." Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Business Manager, International Strategy and Operations  - Capital One Shopping (Remote-Eligible)

Manager, SaaS Sales Representative - Capital One Software (Remote)Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Manager SaaS Sales Representative , you’ll have the opportunity to be on the forefront of building this business and bring these tools to market.Who we are searching for: Capital One Software is looking for a tenacious and talented Software Sales Professional to join our newly established Business Development Team. In this SaaS startup-type (B2B) environment, you will effectively seek and manage new business opportunities.You will also be leaned on to provide consulting and guidance to our collective Capital One Software Teams and participate in important projects that dramatically enhance the customer experience. Due to the entrepreneurial spirit required to thrive in this role, you will be intelligent about market trends and leverage sales techniques that enable us to be a best-in-class business development shop.Roles and Responsibilities<ul> <li>Leverage customer insights, competitor insights, analytics and creative thinking to help your team develop compelling deck materials to support meetings and pitches with prospective partners. </li> <li>Identify any potential impediments to the business development process and autonomously solve or escalate to senior leaders if necessary. </li> <li>Utilize various forms for communication including, but not limited to email, phone, direct mail, and Linkedin channels to prospect/set presentations with potential clients. </li> <li>Create testing, evaluation and performance feedback processes</li> <li>Provide ongoing consumer research expertise and consultation to internal partners and senior leaders in support of marketing strategy decisions. </li> <li>Lead research design, execution and delivery of insights utilizing a variety of brand measurement sources, including brand health and communications trackers, creative pre-testing, in-market advertising and media effectiveness studies, and ad-hoc custom qualitative and quantitative studies. Proactively engaging in outbound activity leveraging best of breed software and tactics to effectively target ideal customers</li> <li>Track and manage sales activities in CRM system</li> <li>Communicating customer needs with software developers, managers and executives</li> <li>Submitting orders for sales processing</li> <li>Negotiating service agreements and product prices with customers</li> <li>Discussing software needs with customers to determine the best-matched products</li> <li>Advising customers on technical matters regarding their software options</li> </ul> Basic Qualifications <ul> <li>High School Diploma, GED or equivalent certification</li> <li>At least 2 years of experience in business development or sales experience</li> </ul>Preferred Qualifications <ul> <li>Bachelor's Degree </li> <li>3+ years of experience in business development, including CRM usage </li> <li>1+ year of experience in AWS, Azure, GCP, Snowflake or Databricks</li> <li>1+ year of Enterprise SaaS experience</li> <li>Ability to influence, take initiative, and drive results in a fast-paced environment</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $120,000 - $120,000 for Manager, SaaS Sales Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $120,000 - $120,000 for Manager, SaaS Sales McLean, VA: $120,000 - $120,000 for Manager, SaaS Sales Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Manager, SaaS Sales Representative - Capital One Software (Remote)

Recruiting: US Remote, United States of AmericaSenior Manager, SaaS Sales Representative - Capital One Software (Remote)Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager SaaS Sales Representative , you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. Who we are searching for: Capital One Software is looking for a tenacious and talented Software Sales Professional to join our newly established Business Development Team. In this SaaS startup-type (B2B) environment, you will effectively seek and manage new business opportunities. You will also be leaned on to provide consulting and guidance to our collective Capital One Software Teams and participate in important projects that dramatically enhance the customer experience. Due to the entrepreneurial spirit required to thrive in this role, you will be intelligent about market trends and leverage sales techniques that enable us to be a best-in-class business development shop. Roles and Responsibilities <ul> <li>Leverage customer insights, competitor insights, analytics and creative thinking to help your team develop compelling deck materials to support meetings and pitches with prospective partners. </li> <li>Identify any potential impediments to the business development process and autonomously solve or escalate to senior leaders if necessary. </li> <li>Utilize various forms for communication including, but not limited to email, phone, direct mail, and Linkedin channels to prospect/set presentations with potential clients. </li> <li>Create testing, evaluation and performance feedback processes</li> <li>Provide ongoing consumer research expertise and consultation to internal partners and senior leaders in support of marketing strategy decisions. </li> <li>Lead research design, execution and delivery of insights utilizing a variety of brand measurement sources, including brand health and communications trackers, creative pre-testing, in-market advertising and media effectiveness studies, and ad-hoc custom qualitative and quantitative studies. Proactively engaging in outbound activity leveraging best of breed software and tactics to effectively target ideal customers</li> <li>Track and manage sales activities in CRM system</li> <li>Communicating customer needs with software developers, managers and executives</li> <li>Submitting orders for sales processing</li> <li>Negotiating service agreements and product prices with customers</li> <li>Discussing software needs with customers to determine the best-matched products</li> <li>Advising customers on technical matters regarding their software options </li> </ul> Business Growth: Develop thorough understanding of partner’s business dynamics and identify opportunities to strengthen the strategic relationship with customers to mutually grow our respective businesses, deliver improved customer experience, and position Capital One Software as the partner of choice for future opportunities. Influence senior leaders on storytelling approach and value proposition/marketing recommendations. Partnership: Evaluate industry trends, technological shifts and market dynamics to identify and engage the right partners to advance the development of Capital One Software projects, programs and products that positively impact the customer experience. Collaboration: Work closely with colleagues across Capital One Software including: Product, Engineering, Marketing, Operations, Finance, Customer Success and others to identify opportunities to drive improvement in quality, volume, service, and profitability. Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One Software in the face of shifting consumer and regulatory behavior. Basic Qualifications: <ul> <li>At least 6 years of experience in business development using a CRM</li> <li>At least 3 years of experience with Enterprise SaaS Sales</li> </ul> Preferred Qualifications: <ul> <li>1+ year of Salesforce, Databricks, or other cloud-related technology sales platform </li> <li>7+ years of experience in business development using a CRM</li> <li>2+ years of experience in AWS, Azure, GCP, or Snowflake</li> <li>4+ years of experience with Enterprise SaaS Sales</li> <li>Ability to influence, take initiative, and drive results in a fast-paced environment</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $165,000 - $165,000 for Sr. Manager, SaaS Sales Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Manager, SaaS Sales Representative - Capital One Software (Remote)

Ready to be a Titan?The Business Development team is a highly strategic team responsible for assessing, building and launching new business opportunities via strategic partnerships which create massive positive impact to our customers while also contributing meaningfully to ServiceTitan’s growth. We strive to bring innovative partnerships and integrations, and provide extraordinary services to become the premier brand in the trades industry.About this Role:The Manager, Business Development (Industry Partnerships) is an integral, highly-visible role contributing to the overall success of the Business Development team at ServiceTitan. S/he will source, drive, manage, and optimize partnerships with a focus on partners in our best practices/trade association, channel affiliates, value added resellers (VARs) and other growth partnerships. This role will serve as a Partner Manager and contribute to a broader go-to-market strategy in key categories for residential, commercial, and construction segments. S/he will partner closely with key stakeholders in Sales/Marketing, operations, product and product strategy, and others to drive impact to company and department goals. This individual has a well-rounded background -- including account/relationship management, strategic thinking and program management -- drawing key elements from roles in sales, strategic partnerships, account management, and SaaS technology, and will excel in a cross functional environment. What you’ll do: <ul> <li>Drive expansion and optimize efficiency for current and prospective industry partnerships, with a focus on lead generation and TAM expansion via managing and expanding current relationships and acquiring new partners that compliment ServiceTitan’s offerings in market and can positively contribute conjoint GTM</li> <li>Assess opportunities and make recommendations to improve our industry partner programs, product integration capabilities, championing the partner persona, or other strategies that will help scale our ecosystem</li> <li>Develop business cases using quantitative and qualitative analyses, evaluate multiple financial models to monetize partnerships, and related deliverables; Size revenue and efficiency opportunities, and prioritizing activity accordingly</li> <li>Translate company goals into technology, organization, and program strategies leveraging external parties, channel partners, with an emphasis on channel sales, referrals, and joint GTM activities</li> <li>Manage partner ecosystem, collaborate with internal and external stakeholders to goals and performance meet expectation of measurable positive impact most importantly to customers, but also for ServiceTitan and our Partners</li> </ul>What you'll bring:<ul> <li>5+ years of relevant work experience (preferably in business development, business operations, product management within technology (ideally SaaS, or similar experience)</li> <li>Excellent strategic thinking and assessment skills for business ecosystems</li> <li>Excellent business development, executive presence, rapport building, and negotiating skills</li> <li>Willingness and ability to travel regularly to represent ServiceTitan at partner meetings, industry events, trade shows, etc.</li> <li>Ability to build strong relationships internally and externally, and work effectively cross-functionally</li> <li>Excellent organization and communication skills: from ideation through execution</li> <li>Strong understanding of how to effectively leverage external parties to optimize company initiatives (e.g. VARs, affiliate sales, etc.)</li> <li>Results-driven, detail-oriented, self-starter comfortable with ambiguity</li> <li>Experience in technology and how integrations are developed via APIs a plus</li> <li>Bachelor's Degree, MBA or equivalent experience preferred</li> </ul>Per:<ul> <li>Opportunities to grow in both skill and responsibility as the company continues to grow as a recently listed, and high growth public company</li> <li>Exposure and responsibility to interact and network with top executives at the best trades industry businesses </li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $115,000 USD - $165,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Manager, Business Development (Industry Partnerships)

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Remote Type Fully Remote Position Type Full Time Travel Percentage Up to 50% Job Shift Day Job Category Sales <h2>Description</h2> Job Summary: Develop and execute sales business strategies to drive profitable revenue growth. Involves leading Regional Sales Managers and independent manufacturer’s Representatives. Oversight includes sales strategies, customer account strategy, sales processes, developing and managing customer relationships, and ensuring the successful delivery of products to meet representative and customer needs in achieving the company’s financial targets. Essential Job Duties and Responsibilities: <ul> <li>Achieves or exceeds sales financial objectives monthly, quarterly, and annually in assigned territory and product categories.</li> <li>Develops and implements a comprehensive sales strategy aligned with the overall company goals.</li> <li>Leads, mentors, develops, and supports Regional Sales Managers (RSMs) to a high level of performance in executing sales strategies and processes with Representatives, including close engagement with principals and leaders.</li> <li>Prepares an annual financial plan and quota for each RSM and their Representatives, </li> <li>Sets clear performance expectations and provides feedback, coaching, and accountability to ensure team success.</li> <li>Forecasts monthly sales with RSMs, ensuring consistent pipeline of opportunity is being built towards annual financial budget, identifying and initiating any corrective actions.</li> <li>In conjunction with RSMs, coaches Representative’s principals and leaders in ways to strengthen their businesses and results and drives accountability.</li> <li>Monitors and analyzes key performance indicators, including market and macro-economic trends, related to business opportunity and success.</li> <li>Identifies market trends, customer needs, and competitive forces to inform strategic decision-making.</li> <li>Serves as a leadership sponsor to certain key customer decision makers, cultivating and maintaining strong relationships.</li> <li>Ensures RSMs and Representatives are effectively communicating value propositions to reps and ensure they successfully do so with customers in proposals and presentations. </li> <li>Implements best practices to enhance customer satisfaction and loyalty.</li> <li>Participates, on occasion, in trade shows and Representative’s customer events.</li> <li>Addresses customer concerns, resolves issues promptly, and ensures an excellent customer experience.</li> <li>Collaborates on the development of technical training programs.</li> <li>Collaborates with leaders of other departments, including engineering, applications engineering, marketing, customer service, manufacturing, and technical support, to ensure seamless coordination in delivering products.</li> <li>Works closely with the product development team to develop, configure, and enhance offerings based on customer feedback, competitive dynamics, and market needs.</li> </ul> <h2>Qualifications</h2> .Education and Experience Requirements: Bachelor's degree in Business, Marketing, Engineering, or a related field and 10 years of experience in sales leadership in the HVAC industry with a track record of achieving sales targets or an equivalent combination of education and experience. Knowledge, Skills, and Abilities: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent communication and interpersonal skills.</li> <li>Analytical mindset with the ability to make data-driven decisions.</li> <li> Strong knowledge of the HVAC industry and understanding of aftermarket trends. </li> </ul> Work Environment: <ul> <li>Ability to sit or stand for up to 95% of the work hours.</li> <li>Job requires periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, loud noises and some chemical fume exposure.</li> <li>Requires travel approximately 50% of the time.</li> <li>Ability to lift up to 25 lbs.</li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Aaon

Director of Sales (Remote)

Manager - Client Development, Capital One Shopping (Remote-Eligible)Capital One Shopping is looking for a Strategic Client Development Manager to join the Partnerships Team. You’ll be responsible for partnering with our top merchants to help them succeed leveraging Capital One Shopping’s suite of solutions. In this client-facing role, the team is looking for an individual with product, data, and strategic account management experience to help integrate and create bespoke solutions for our top merchants. You’ll act as a key liaison between our clients and internal teams. Key Responsibilities Include:<ul> <li>Partner with key external stakeholders (merchants, agencies, networks) to help grow and cultivate Capital One Shopping</li> <li>Integrate Capital One Shopping’s products and services with our merchant partners</li> <li>Leverage data to optimize and grow your book of business</li> <li>Teach, support, and train agencies and industry partners on COF Shopping</li> <li>Work with Product, Revenue Management, and other key stakeholders to help drive our business</li> <li>Drive strategic analysis to support merchant initiatives</li> <li>Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus</li> <li>Scale up new merchants via education and support</li> <li>Demonstrated success leveraging data, analytical and communication skills</li> <li>Travel 1x month - 1x quarter</li> </ul>An ideal candidate will possess:<ul> <li>Strong strategic, analytical, and data-analysis skills</li> <li>Demonstrated experience and results in strategic client facing (in-person, phone, email) interactions</li> <li>Experience in identifying, creating, and building strategies to achieve organizational objectives</li> <li>Prior experience in taking full ownership of client relationships and the ability to partner with internal stakeholders to create customized solutions for partners</li> <li>A strong deference to team culture, collaboration, and open communication</li> </ul>Basic Qualifications:<ul> <li>Bachelor’s Degree or Military experience</li> <li>At least 6 years of experience in a strategic client facing sales or account management roles</li> <li>At least 5 years of experience reviewing or analyzing data</li> </ul>Preferred Qualifications:<ul> <li>MBA</li> <li>6+ years of affiliate, enterprise sales, or perform marketing experience</li> <li>7+ years of experience in a client facing role</li> <li>Experience managing technical sales and integrations </li> </ul> Capital One is open to hiring a Remote Employee for this opportunity.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $132,800 - $151,600 for Manager, Client Development Richmond, VA: $132,800 - $151,600 for Manager, Client Development Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Manager - Client Development, Capital One Shopping (Remote-Eligible)

Principal Associate - Client Development, Capital One Shopping (Remote-Eligible)Capital One Shopping is looking for a Principal Associate - Client Development to join the Partnerships Team. You’ll be responsible for partnering with our top merchants to help them succeed leveraging Capital One Shopping’s suite of solutions. In this client-facing role, the team is looking for an individual with sales, data, and strategic account management experience to help integrate and create bespoke solutions for our top merchants. You’ll act as a key liaison between our clients and internal teams. Key Responsibilities Include:<ul> <li>Partner with key external stakeholders (merchants, agencies, networks) to help grow and cultivate Capital One Shopping</li> <li>Integrate Capital One Shopping’s products and services with our merchant partners</li> <li>Leverage data to optimize and grow your book of business</li> <li>Teach, support, and train agencies and industry partners on COF Shopping</li> <li>Work with Product, Revenue Management, and other key stakeholders to help drive our business</li> <li>Drive strategic analysis to support merchant initiatives</li> <li>Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus</li> <li>Scale up new merchants via education and support</li> <li>Demonstrated success leveraging data, analytical and communication skills</li> <li>Travel 1x month - 1x quarter</li> </ul>An ideal candidate will possess:<ul> <li>Strong strategic, analytical, and data-analysis skills</li> <li>Demonstrated experience and results in strategic client facing (in-person, phone, email) interactions</li> <li>Excellent communication skills, both written and verbal</li> <li>Experience in identifying, creating, and building strategies to achieve organizational objectives</li> <li>Prior experience in taking full ownership of client relationships and the ability to partner with internal stakeholders to create customized solutions for partners</li> <li>A strong deference to team culture, collaboration, and open communication</li> </ul>Basic Qualifications:<ul> <li>Bachelor’s Degree or Military experience</li> <li>At least 4 years of experience in a client facing sales or account management role</li> </ul>Preferred Qualifications:<ul> <li>5+ years of affiliate, enterprise sales, perform marketing, or account management experience</li> <li>Proven track record of managing, selling, and developing relationships with Strategic Merchants</li> <li>Experience managing technical integrations</li> <li>Demonstrated success selling and managing merchants on sophisticated ad platforms</li> <li>Strong data, analytical and communication skills</li> </ul>Capital One is open to hiring a Remote Employee for this opportunity.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $106,700 - $121,700 for Prin Assoc, Client Development Richmond, VA: $106,700 - $121,700 for Prin Assoc, Client Development Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Principal Associate - Client Development, Capital One Shopping (Remote-Eligible)

Ready to be a Titan? The Account Executive, Fintech is a strategic role at ServiceTitan. A deep understanding of the payments industry is necessary in order to work with ServiceTitan customers to explain the functionality and benefits of utilizing ServiceTitan's payments platform. Fintech also includes multiple financing integrations offered in ServiceTitan which would require some basic knowledge with financing industry terms along with its benefits. What You'll Do: <ul> <li>Own, manage, and drive the full sales process from first contact through close</li> <li>Perform product demonstrations to interested customers using screen share and videoconferencing technology</li> <li>Build honest relationships and genuine rapport with potential customers</li> <li>Generate and maintain expert knowledge of the ST Product, the home services industry, competition, market happenings and trends</li> <li>Help potential customers discover unmet needs and how we can deliver extraordinary value</li> <li>Build a strong, vertical-focused sales pipeline with or without inbound leads</li> <li>Suggest and/or create sales materials that will help close business</li> <li>Maintain a complete, accurate, up-to-date sales pipeline, forecast, and activity log</li> </ul> What You'll Bring: <ul> <li>An honest and genuine approach to helping potential customers</li> <li>Proven, successful sales experience in a B2B SaaS environment</li> <li>Track record of meeting and exceeding your sales quota (we'll ask for proof)</li> <li>Ability to handle objections and demonstrate value</li> <li>Ability to articulate product value proposition with any level of detail or brevity</li> <li>Highly intelligent, passionate, ambitious, and a team player</li> <li>Strong interpersonal skills and friendly professional demeanor on the phone</li> <li>A tenacious work ethic with the desire to be a top performer</li> <li>A willingness to perform Outbound in addition to Inbound Sales</li> <li>The ability to close business and create urgency with prospects while maintaining rapport and keeping the potential clients best interest in mind</li> </ul> Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $82,700 USD - $94,300 USD + commissions. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.

Account Executive, Fintech

<h3> Position Summary </h3> Configure, Price, Quote (CPQ) Senior Consultant A CPQ Senior Consultant at Deloitte is an exceptional analyst with strong ability to lead CPQ project works teams possessing a highly collaborative work style operating efficiently in a dynamic team environment. Further, the CPQ Specialist Senior Consultant has a demonstrated knowledge and history of delivering Lead-to-Cash (Lead, Opportunity, Quote, Contract, Order, Billing, Revenue Recognition) projects embodying strong client facing skills and with ability to clearly articulate solutions and thinks about and helps manage cross team dependencies for advancement of end-to-end Lead-To-Cash solution. Recruiting for this role ends on June 28, 2024. Work you’ll do Senior Consultants at Deloitte works within an engagement team and are responsible for identifying technical and system requirements, developing technical designs and solution options with recommendations, developing user journeys, user stories and prototyping, developing process and technical design (including scenario design, data and integration flow mapping), testing, data migration, preparation for cutover, cutover training, defining support procedures and supports end-to end Lead-to-Cash implementations. Senior Consultants support sales pursuit teams and participate in client presentations. The team Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets. Professionals will serve our clients through the following types of work: <ul> <li>Customer Operations | modernize, deploy, and operate office capabilities and business processes across sales operations, quote-to-cash, and revenue management team</li> <li>Sales Excellence &amp; Service Excellence | Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service</li> <li>Salesforce | Deloitte unleashes the powerful Salesforce platform for our clients to drive the best possible outcomes and redefine engagement. We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients.</li> </ul> CPQ Senior Consultants in the Quote-to-Cash (CRM, CPQ, CLM, Billing) capability within the Deloitte Digital practice are required to have: Required Qualifications <ul> <li>Five+ years consulting and/or Lead-to-Cash implementation experience. Experience managing at least three large-scale full-life cycle implementations of Lead-to-Cash (CPQ/CLM/Billing) solutions, including ownership of the functional and technical solution, management of the overall team and ownership and management of project financials</li> <li>Experience in onsite technical roles on at least four full-lifecycle Lead-to-Cash projects, with strong application, integration, and data migration technical solution and implementation expertise in at least two of the following technologies: Salesforce CPQ and Billing, Vlocity CPQ, Pros and PriceFX, or Oracle CPQ</li> <li>Deep understanding of the Lead-To-Cash business process (Lead, Opportunity, Quote, Contract, Order, Billing, Revenue Recognition) and supporting technologies</li> <li>Experience defining systems strategy, roadmap, developing process flow diagrams, user journeys and stories, developing business and systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions</li> <li>Experience supporting sales pursuit teams</li> <li>Desire to learn additional in-demand Lead-to-Cash emerging platforms</li> <li>A Bachelor’s degree, Master Preferred or advanced degree in the area of specialization</li> <li>Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve</li> <li>Limited immigration sponsorship may be available</li> </ul> Preferred <ul> <li>Salesforce Sales, CPQ and Service certified</li> <li>Ability to work independently and manage multiple assignments</li> <li>Experience solutioning, and implementing other CRM platforms (SAP CRM, Oracle, Salesforce.com, Microsoft Dynamics, etc.) or CPQ/CLM technologies (Salesforce, Oracle, Conga)</li> <li>Strong oral and written communication skills, including presentation skills in (MS Visio, MS PowerPoint)</li> <li>Strong problem solving and troubleshooting skills with the ability to exercise mature judgment </li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $119,000 to $243,000. #Customer_US #SS_US Job requisition code: 181160 Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

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