field_remote_option

field_job_occupational_field_parents_all

job_organization_name

job_upgrade_is_featured

CX Channel Account ManagerWhat you can expectWe are seeking a talented Channel Account Manager with a deep specialized experience in Customer Experience (CCaaS). You will have experience in CX channel and partner formation, understanding of the industry and CX market. This person will work with our channel partners to develop a Zoom CX practice to help their customers transform their customer experiences. You will partner with broader Zoom Channel business, AE's and broader stakeholders to help our customers adopt the value of the Zoom CX capabilities.About the TeamThe Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.What we’re looking for<ul> <li>5+ years CX / Cloud (CCaaS) Channel creation experience</li> <li>Have SaaS Business &amp; Sales experience</li> <li>Have deep Contact Center software industry product knowledge</li> <li>Understand business telephony &amp; Contact Center (Cloud &amp; Premises PBX)</li> <li>Experience leading others with product/services training; best practices; demo and sales guides; learning and training materials.</li> </ul>Salary Range or On Target Earnings:Minimum:$150,700.00Maximum:$329,700.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:12/13/24Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment​ We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

Channel Account Manager - Zoom Contact Center

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! <h2>The Challenge</h2>Adobe is looking for an Account Director who is responsible for achieving sales targets through the sale of Adobe’s Digital Marketing product lines. As a part of our enterprise sales team, working with Adobe’s largest customers across the Manufacturing industry. This includes the development of long-term relationships with customers as well as crafting strategic account plans. The Account Director will achieve this through software solution selling capabilities and direct, face-to-face contact with the customer. Responsibilities include building relationships at all levels - prioritizing c-suite, and effectively navigating the customer's organization. You will guide and assist customers in achieving a successful start with Adobe and help them expand the value realized from our solution. This is a key role at one of the most respected technology companies in Silicon Valley – and the entire US. Successful candidates will be high energy, data-minded, naturally inquisitive, and tech-savvy individual with prior senior level sales experience. Do you value extraordinary benefits, and one of the best places to work in the world?<h2>What you’ll do</h2><ul> <li>Act as the CEO of your Business, crafting a multi-year strategic vision focused on tangible value realization and sales excellence.</li> <li>Proactively identify and establish cross-functional executive relationships (CIO, CTO, CMO, CDO) with alignment on business use cases and measurable outputs.</li> <li>Communicate with customers effectively and persuasively leveraging the Adobe story to align offerings with the client’s vision, addressing specific business challenges and measurable impact (e.g. return on investment of product).</li> <li>Position yourself as a trusted advisor through demonstration of industry expertise, thought leadership, and understanding of macro-economic trends.</li> <li>Excel as a resilient and innovative problem solver, leading teams through the resolution of ambitious and sophisticated digital marketing challenges with tangible, value-driven results.</li> <li>Lead, collaborate, orchestrate, and leverage Adobe's entire Ecosystem and Partner network to drive account strategy and resulting measurable outcomes.</li> <li>Manage sophisticated sales processes, coordinating with legal, deal desk, product marketing, product support &amp; engineering and other Adobe customers.</li> <li>Identify and lead collaboration with external 3rd parties including tech partners and system integrators.</li> <li>Achieve the primary goal of driving value realization while also supporting the secondary goal of achieving sales targets through the successful execution of the account strategy and customer journey.</li> <li>Develop strong account plans with a focus on adoption/value realization and lead regular account planning meetings to ensure alignment through varied market conditions.</li> <li>Lead and drive all available ecosystem support to ensure the clients adoption of solutions is aligned to strategic goals for the account.</li> </ul><h2>Ideal candidate will have:</h2><ul> <li>Minimum 5 to 7+ years with consistent track record selling solutions to Marketing, IT, and brands or lines of business in large enterprise organizations.</li> <li>Minimum of 5 to 7+ years of experience with Value Realization methodologies, with primary focus on driving Value conversations across enterprise organizations.</li> <li>Team player, adept at partnering optimally in a team environment, inclusive of other Adobe teams (Sales, Support, Engineering, Product &amp; Marketing, Customer Success, etc.)</li> <li>Strong grasp of digital experience technologies and SaaS within the Manufacturing space;</li> <li>Proven Sales Excellence and creative, problem-solving mentality</li> </ul>Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $237,200 -- $350,100 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.Adobe is proud to be an <a href="https://www.adobe.com/content/dam/cc/en/careers/pdfs/eeo-law-2020.pdf" target="_blank">Equal Employment Opportunity</a> and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. <a href="https://www.adobe.com/content/dam/cc/en/careers/pdfs/executed-eeo.pdf" target="_blank">Learn more.</a> Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email <a href="#">accommodations@adobe.com</a> or call (408) 536-3015.Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

Adobe

Enterprise Account Director

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. FourKites is looking for an extraordinary people leader who is customer obsessed and believes in our core values of one team, bias for action, attitude matters and extreme ownership. The FourKites Customer Success Team owns the overall customer relationship. The team’s goal is to provide our customers the best experience and business consultancy. We provide best practices and thought leadership to help our customers recognize business value and prove ROI. Our goal is to be viewed as trusted partners and to create raving fans that want to continuously further their partnership with FourKites. As the Manager of Customer Success, you will lead a team of Customer Success Managers responsible for providing a best-in-class customer experience. The team is responsible for guiding customers through their visibility journey and managing a book of customers. Key metrics include Net Revenue Retention, Customer Satisfaction, Customer Health, and account growth. Your team will work heavily with Sales, Operations, Product and Leadership. The ideal candidate will be equally passionate about FourKites solutions, customer outcomes, leading, developing and inspiring a team that scales with our growth. What you’ll be doing: <ul> <li>Development and manage a team of Customer Success Managers</li> <li>Build and cultivate relationships with customer executives and champions of strategic accounts and serve as an escalation point for client conflict resolution as necessary</li> <li>Partner with Customer Enablement to ensure CS Playbooks are being advanced based on our business growth and maturity</li> <li> Provide direction, coaching and feedback to CSMs around day-to-day execution of CS Playbooks</li> <li>Detailed management routines around account planning, business objectives, risk mitigation, and customer expansion</li> <li>Understand and mitigate account risk and escalate to dependent functions as necessary</li> <li>Enable Customer Growth Account Executives, Renewals Manager and CSMs to strategize on renewals and expansion opportunities</li> <li>Hire, onboard, and develop team members to progress their career at FourKites</li> <li>Contribute and lead a culture of customer success</li> <li>Collaborate with other FourKites leaders to ensure one team approach to meet and exceed customer expectations</li> </ul> Who you are: <ul> <li>Manage and influence behavior through persuasion, negotiation, and consensus building</li> <li>Understanding of value drivers in recurring revenue business models</li> <li>Analytical and process-oriented mindset</li> <li>Experience in a SaaS company or tech startup</li> <li>Bachelor's degree or equivalent experience, MBA a plus</li> <li>Enthusiastic and creative leader with the ability to inspire others</li> <li>Demonstrated desire for continuous learning and improvement</li> <li>Excellent communication and presentation skills</li> </ul> Preferred <ul> <li>7+ years’ experience in an account management, consulting or customer success</li> <li>3+ years of directly managing customer-facing teams</li> <li>Experience directly or indirectly working with freight management and supply chain</li> </ul> Who we are: FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains. FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office. If you are a California resident, here is our<a href="https://www.fourkites.com/california-applicant-privacy-notice/" target="_blank"> California Applicant Privacy Notice</a>.

FourKites

Manager, Customer Success

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. <ul> <li>Lead, grow, and refine the strategy for the Net New Retail, Food, and Beverage team - consists of 6 Sr. Account Executives </li> <li>Ensure Customer Success – Obsessive and unwavering commitment to making customers successful</li> <li>Focus On Results – Relentless focus on delivering results through innovation and a bias for action</li> <li>Strive For Excellence – Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability</li> </ul> Responsibilities: <ul> <li>Build and lead the FourKites Sales team focused on Retail, Food, and Beverage industries. Source and recruit only Top Talent</li> <li>Co-selling with in-country Alliance Partners as needed</li> <li>Enable the Sales team on the FourKites sales processes and best practices</li> <li>Deliver weekly Sales updates for the Region and maintain the system of record in Salesforce.com</li> <li>Develop and deliver world class Executive Sales proposals to C-level prospects. Engage with C-level prospects to position FourKites' strategic value proposition and drive deals to closure</li> <li>Adopt key sales training and coaching programs to drive Business Value Selling</li> <li>Develop sales plans for targeted accounts, sub-regions and vertical segments in the Region </li> <li>Build out an account penetration model that encourages multi-angle access into key accounts</li> <li>Execute Field Sales Campaigns against targeted accounts and/or competitive take-out targets in Region</li> <li>Assist in the development of localized content for sales enablement programs for the Region</li> <li>Develop and improve localized competitive positioning and messaging to enable the sales team</li> <li>Engage in training, certification and on-boarding activities for the Regional field sales organization</li> </ul> Requirements: <ul> <li>The eligible candidate should be able to demonstrate a successful career with 5-10 years (at least 3 years at the same company) of sales management and individual contributor experience, backed up by direct references </li> <li>The candidate should be capable of personally delivering on direct sales targets while recruiting and managing a team of top sales talent in the Region</li> <li>The candidate should excel at teamwork, collaborating across functional and regional boundaries and be able to work several time zones simultaneously, leveraging current age tools and technology</li> <li>Candidate should expect to travel in the Region to meet with customers and will also visit FourKites' headquarters in Chicago several times per year for training and planning sessions</li> <li>We need a confident individual with excellent communication skills and a strong executive presence who can be effective and convincing in front of customers, prospects, partners and future talent</li> </ul> Who we are FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains. FourKites provides competitive compensation with stock options, outstanding benefits and a supportive culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office. If you are a California resident, here is our<a href="https://www.fourkites.com/california-applicant-privacy-notice/" target="_blank">California Applicant Privacy Notice</a>. Benefits: <ul> <li>Medical, Dental &amp; Vision benefits start on first day of employment</li> <li>20 PTO days, 5 recharge days, 2 volunteer days </li> <li>Technology reimbursement</li> <li>Commuter benefits for in office employees (Chicago)</li> <li>Annual Wellness Stipend </li> <li>Ongoing learning &amp; development opportunities</li> </ul> #LI-Remote

4 Sales & Business Development Jobs in Illinois