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<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth product, regional and demand marketing, and sales to drive revenue through self-serve and sales motions. We work globally, on the full customer lifecycle, and with all company segments - from startups to the largest enterprises. <h2 id="what-youll-do">What you’ll do</h2> As a Growth Marketing Manager, you will be a key driver of global marketing efforts supporting our sales motions to drive demand and revenue growth - designing, implementing, and optimizing scaled lifecycle campaigns across user segments and life stages. You will help create an uncommonly great email marketing program at Stripe through a relentless focus on user experience and channel optimization. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Drive ideation, strategy, and execution of scaled lifecycle campaigns across email and in-product notifications to drive core business outcomes (e.g. sales pipeline, product activation, revenue) </li> <li>Identify customer needs, ideate solutions to improve user experience, and generate ongoing user-driven insights to inform campaign strategy and optimization </li> <li>Leverage marketing automation, behavioral data, and ML-based techniques to create personalized experiences at scale </li> <li>Analyze trends, develop actionable insights to optimize against targets, and socialize relevant learnings across the organization </li> <li>Collaborate closely with key stakeholders across Growth, Product, Engineering, Data Science, Analytics, Sales, and Marketing </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>7+ years of work experience </li> <li>5+ years of experience in a marketing role designing and launching campaigns </li> <li>3+ years of experience analyzing and taking action on the performance of marketing campaigns </li> <li>3+ years of experience writing marketing briefs </li> <li>3+ years of experience leveraging data and ML-driven techniques </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> 10+ years of work experience <ul> <li>3+ years of email marketing/CRM experience </li> <li>3+ years of B2B marketing experience </li> <li>Experience with Marketo, Salesforce, and/or Salesloft </li> <li>Experience collaborating with sales teams </li> </ul> A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $127,600 - $191,400. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Remote locations Remote in United States Team Marketing Job type Full time <a href="#"> Apply for this role </a>

Stripe

Growth Marketing Manager, Lifecycle

Haydon Kerk Pittman (HKP) is a combination of three world-class AMETEK brands that supply advanced linear and rotary motion solutions to a diverse mix of global customers. HKP is recognized as a leading manufacturer of custom linear and rotary motion solutions for precision automation. Our goal is to empower our customers to realize their vision. We are looking for a Sales Engineer to cover the New England region of our North America territory. This role plans, manages, and coordinates activities related to the sale and promotion of products and services of HKP. This role facilitates the development of new market strategies including discovering new product platform profiles, finding new business opportunities, maintaining existing accounts, and advising/guiding the business in the most effective use of resources for the purpose of serving our customers and meeting the territory's growth goals. What you will do: <ul> <li>Develop and deliver growth strategies for your region</li> <li>Identify adjacent product, application, and market/product growth opportunities</li> <li>Meet or exceed annual sales and profit targets</li> <li>Collaborate with other stakeholders (ex. Operations, Product Managers, Engineering, Inside Sales &amp; Customer Service) to achieve targets</li> <li> Collaborate with advertising and market implementation plans to drive <ul> <li>Lead generation, qualification, and follow-up</li> <li>Trade show participation</li> </ul> </li> <li> Create and maintain relationships with customers <ul> <li>Travel to visit current and new customers frequently</li> <li>Position HKP as a differentiated technical leader</li> <li>Understand the nature and application of our products</li> <li>Follow up on leads</li> <li>Be aware of customer "pain points" and collaborate with internal parties to provide solutions and reinforce account loyalty</li> </ul> </li> </ul> We are looking for: <ul> <li>Bachelor's degree in a technical or related field; or equivalent combination of education and experience</li> <li>At least 3 years of direct technical sales experience required</li> <li>Must currently reside in the territory to be covered</li> <li>Experience and/or knowledge of linear and rotary motion a plus</li> <li>Demonstrated influencing and negotiation skills</li> <li>Strong bias for action</li> <li>Proficiency in MS Office</li> <li>Must be able to work well within a team and independently</li> </ul> #LI-JT1

AMETEK

Sales Engineer - New England

Ready to be a Titan?As a Senior Customer Success Manager, Strategic Accounts, you’ll manage the long term success of ServiceTitan’s largest customers, our strategic accounts (franchise systems and select multi-location enterprise customers). You’ll create partnerships with executive and management contacts in strategic accounts and collaborate on projects and initiatives to drive ongoing success, product adoption, and evangelism with franchise owners, aggregate groups, and end users. The ideal candidate will be able to quickly learn new software, proactively manage executive teams and associated accounts to meet internal and external goals, turn customers into partners, and be comfortable wearing many hats to meet changing customer and project needs.What you'll do: <ul> <li>Develop strong working relationships with corporate contacts in strategic accounts </li> <li>Coach and train on product best practices and workflows to corporate staff, franchise owners, and end users </li> <li>Collaborate with customers and product managers to manage product enhancement requests</li> <li>Act as a subject matter expert on custom product features for strategic accounts</li> <li>Manage initiatives to increase product adoption, customer satisfaction and evangelism</li> <li>Analyze user engagement data and identify actionable insight - KPIs will be reported on regularly </li> <li>Gather intelligence on how customers are using our products and determine what features and services are the most/least valuable to their businesses</li> <li>Build and present business reviews and provide recommendations to reinforce the value of ServiceTitan</li> <li>Act as an escalation point on customer support tickets</li> <li>Update account and contact records for strategic accounts to ensure accurate reporting</li> <li>Identify areas for improvement in the customer experience, both in our product and processes</li> <li>Onboard new customers to ServiceTitan - Customer Success Managers primarily own the long term relationship with customers, but may assist with new customer onboarding as needed</li> </ul>What you’ll need:<ul> <li>5+ years of relevant experience managing multiple accounts and/or projects with a proven track record of success</li> <li>Be a self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others</li> <li>Exceptional account management skills &amp; project management skills with strict attention to detail </li> <li>Demonstrated ability in learning new software programs and identifying opportunities to use their full potential</li> <li>A natural ability to think several steps ahead of the client and take proactive steps to address roadblocks, risks and issues</li> <li>Be a problem-solver who has a demonstrated ability to overcome challenges and ambiguity with creative solutions</li> <li>Team player with strong communication and organizational skills, and an ability to “roll with the punches”</li> <li>&lt; 15% travel nationwide (TBD based upon travel restrictions due to COVID-19)</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.</li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.</li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $113,100 USD - $151,300 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Senior Customer Success Manager, Strategic

Mathis Brothers

SALES ASSOCIATE (Tulsa Hills)

Acuren

Business Development Manager - UAV Services

Sales · Remote USA · Fully Remote <h1>Account Executive</h1> Are you ready to be a big part of something big? At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority. When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership. And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be! What We Offer <ul> <li>An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.</li> <li>The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.</li> <li>Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental &amp; vision, 401K with company match, and wellness program.</li> </ul> What You’ll Do <ul> <li>Using the consultative sales approach, present and deliver sustainable digital marketing/advertising solutions to dealers in person and virtually.</li> <li>Consistently achieve goals and objectives for revenue, retention, new product sales and account ownership, lead by example to foster high standards within your respective team</li> <li>Deliver in person/virtual quarterly business reviews with recommendations for existing dealer customers </li> <li>Implement an organized and effective account and territory target revenue plan, including sales pipeline and forecasting management and sales account activity documentation in Salesforce</li> </ul> What We’re Looking For <ul> <li>2+ years of B2B digital marketing/advertising sales experience, with a proven track record of success in maintaining and growing existing clients</li> <li>Commitment to evaluating and improving your sales funnel performance (Activity, Conversion, Yield).</li> <li>Excellent discovery, presentation, communication and interpersonal skills</li> <li>Proficiency with sales software, particularly Salesforce (CRM) systems, Gong, GeoPoint etc.</li> <li>Ability to analyze sales/market data and translate into actionable insight</li> <li>Positive attitude, Self-motivated, organized and able to work independently and in team environments.</li> <li>Comfortable leading a meeting with a marketing team/departments decision makers</li> <li>Travel limited to attend trade shows and training/sales events</li> </ul> Bonus Points: <ul> <li>Bachelor’s degree in Business, Marketing or related field</li> <li>Sold within Commercial, Recreational, or Auto digital sales</li> <li>Digital sales/media accreditations (IAB, Google Ads &amp; Analytics, Meta)</li> </ul> So come and join our team - because every role is a big role in our plans to go big. TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit. <dl> <dt>Department</dt> <dd> Sales </dd> <dt>Locations</dt> <dd> Remote USA </dd> <dt>Remote status</dt> <dd> Fully Remote </dd> </dl> Sales · Remote USA · Fully Remote <h1>Account Executive</h1> <h2>Already working at Trader Interactive?</h2> Let’s recruit together and find your next colleague.

Trader Interactive

Account Executive

About FlightSafety International FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom. <h2>Purpose of Position</h2> The Senior Technical Sales/Proposal Manager provides critical support of FlightSafety International’s Sales/Business Development efforts through the written and verbal communication of FlightSafety’s value to potential Customers. The Technical Sales/Proposal Manager is responsible for creating proposals that answer technical, commercial, schedule and pricing requirements. This position is also responsible for identifying all requirements, creating plan to respond, documenting all responses and verifying they are accurate, and generating winning proposals by managing, supporting and participating in all phases of the bid and proposal process. <h2>Tasks and Responsibilities</h2> <ul> <li>Participate in Business Development life cycle – from initial requirement shaping, to proposal response and capture, final award and hand-off for execution.</li> <li>Provide proposal leadership and guidance to cross-functional proposal team members.</li> <li>Accountable for the accuracy and completeness of assigned tasks, including the work of others assigned to support those tasks.</li> <li>Help train, mentor, and provide direction on daily work to other proposal team members.</li> <li>Decompose Customer requirements into an actionable plan to provide a full response, including technical information, commercial terms, schedule and pricing.</li> <li>Demonstrate technical understanding of the Customer requirements and FlightSafety’s products and services through written documentation and verbally.</li> <li>Create written communication of technical and commercial terms to meet Customer requirements for the purpose of developing costs and pricing, and for the written communication of FlightSafety’s offerings.</li> <li>Verify proposals correlate to labor, material and other costing.</li> <li>Interact professionally across all levels, including engineering, finance, legal and supporting staff.</li> <li>Interact within a cooperative environment through beneficial behavior, commitment to common goals, contribution to problem solving, communication of ideas and suggestions, and encouragement to other employees and departments.</li> <li>Lead and facilitate discussions between Customer and FlightSafety to clarify requirements and communicate offerings.</li> <li>Provide status reporting regarding proposal status to Sales/Business Development employees and FlightSafety management.</li> <li>Create, maintain and manage capture management tools and processes to make proposal development more efficient.</li> <li>Accountable for the control and distribution of documents and/or equipment subject to export control restrictions and the security of FlightSafety materials, projects and business information regarding the methods and techniques used in the production and usage of FlightSafety products.</li> <li>Some travel may be required. </li> </ul> <h2>Minimum Education</h2> <ul> <li>Bachelor’s Degree, preferred</li> </ul> <h2>Minimum Experience</h2> <ul> <li> 5-7 years of relevant experience</li> </ul> <h2>Knowledge, Skills, Abilities</h2> <ul> <li>Understanding of engineering environments and aviation training</li> <li>Ability to work independently, multi-task, and prioritize under tight timeframes in a fast-paced environment</li> <li>Fluency in English, through both verbal and written communications</li> <li>Ability to read, analyze, and interpret RFPs, RFIs, RFQs and technical procedures</li> <li>Proficient with Microsoft Office suite or related software, in particular Excel, Word, PowerPoint, Outlook, and Project</li> <li>Ability to adhere to all applicable company processes and government regulations</li> <li>Ability to build strong business relationships and quickly establish trust and rapport</li> <li>Strong communication abilities, including through written, illustrative and verbal methods.</li> <li>Proven experience working collaboratively throughout the organization, both with the sales team and sales management, and all supporting business functions</li> </ul> <h2>Physical Demands and Work Environment</h2> The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

FlightSafety International

Sr. Technical Sales Proposal Manager

Job Summary: As Director of Sales for United Electronic Industries (UEI) you will spearhead all sales activities, driving significant business growth and market share expansion in critical verticals. You must be a visionary strategist with a deep understanding of global sales dynamics and a knack for crafting and executing powerful commercial strategies. In this pivotal role, you'll own the entire sales process, from identifying opportunities to sealing the deal. If you're passionate about making a significant impact and thrive in a fast-paced, results-driven environment, we want you on our team! This position reports to the DVP Business Manager, UEI. Responsibilities: <ul> <li> Develop and execute comprehensive sales plans to achieve long-term business growth. </li> <li> Train, mentor and set goals for the sales team to maximize performance. </li> <li> Direct sales efforts including all results for sales personnel, service, and after-sales support. </li> <li> Implement policies and procedures to optimize sales processes and outcomes. </li> <li> Manage interface between the company and our existing, new, or potential customers. </li> <li> Develop, schedule, and participate in training programs for customers or representatives as needed. Monitor content and update as required. </li> <li> Initiate and approve special engineering requests mandated by customer requirements. Manage the review and prioritizing of open sales orders. </li> <li> Leverage the CRM system to document sales processes and schedule follow-ups. </li> <li> Provide insights to engineering and management on product requirements, new product needs, and additions to the product line for new opportunities and product roadmaps. </li> <li> Lead sales account activities including actively selling UEI’s products and routinely visiting key accounts. </li> <li> Lead quarterly sales meetings for territory planning and identification of needs to promote sales success and a sense of team with a unified vision. </li> <li> Gather and analyze market data to inform sales strategies and product development. </li> <li> Forecast sales monthly. </li> <li> Routinely review and adjust business plans and identify top prospects. </li> <li> Generate leads through industry networking, asking for referrals when appropriate. </li> <li> Participate in trade shows and company seminars as required. </li> </ul> Requirements: <ul> <li> 10+ years of progressive technical sales management experience. </li> <li> Bachelor’s degree in Electrical Engineering, Computer Science, Physics or a related field. </li> <li> Experience with international sales and product development with a technical background. </li> <li> Travel up to 50% </li> </ul> Desired Qualifications: <ul> <li> Awareness of global market trends and experience developing products that meet international demands. </li> <li> Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively. </li> <li> Proven ability to develop sales strategies and effectively communicate recommendations to key leaders within the organization. </li> <li> Exceptional leadership skills with a proven track record of building and leading high-performing teams. </li> <li> Demonstrated success in executing tactical sales plans and managing budgets. </li> <li> Strong analytical skills to interpret sales data and market trends. </li> <li> Ability to drive innovation and continuous improvement in sales strategies and processes. </li> <li> Proficiency in using CRM systems and other sales-related software. </li> <li> Ability to build a solid and actionable customer understanding by mapping customer journeys and capturing their needs. </li> <li> Exceptional and creative strategic and negotiation skills. </li> <li> Results-oriented mindset and proven experience executing tactical sales plans. </li> <li> Strong networking skills with the ability to build and maintain relationships with key industry stakeholders. </li> </ul> To learn more about the business unit you'll be joining, please visit us at: United Electronic Industries <a href="http://www.ueidaq.com" target="_blank"> www.ueidaq.com</a> #LI-REMOTE

Director, Sales

About Us: Join AMETEK Power Quality Solutions, a leader in safeguarding sensitive equipment from power disruptions like spikes, blackouts, and electrical noise. As part of our team, you’ll help ensure smooth, reliable power for critical systems worldwide. This is your chance to create innovative solutions and make a real difference in keeping vital systems running strong. Job Summary: The ideal candidate for this Business Development and Account Manager role will have a high sense of urgency to create the best possible customer experience. We’re seeking a sales representative to provide our customers with power quality and uninterrupted power supply solutions which are manufactured by the Powervar brand of AMETEK. The sales representative will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner who has strong negotiating skills and an ability to showcase the value we bring in a compelling way. Often tasked with giving presentations and attending networking events and trade shows, the sales representative must be both personable and professional with excellent organization and communication skills along with attention to detail and accuracy. Key Responsibilities: <ul> <li>Manage sales of products and services to large key accounts.</li> <li>Focus on client engagement of both new account opportunities and existing clients to discover, build value, and move forward with solutions which provide both client and business objective success.</li> <li>Blueprint client account structure. Maintain key relationships within departments (i.e., Executive Groups, Sales Group, Marketing Group, Service Group), as needed to ensure high client satisfaction.</li> <li>Maintain client database (via Salesforce) and delegate time accordingly to ensure monthly objectives are met. Monitor sales updates, forecasting, reports, etc.</li> <li>Participate in developing marketing strategy and tactical plans in support of achieving business plan objectives. Provide sales information to the management team. Provide analysis and marketing/training assessment needs to support Powervar sales plans.</li> <li>Prepare and execute presentations for large groups as needed.</li> <li>Coordinate engineering effort when Powervar products are required on new systems.</li> <li>Work with management team to define and execute future plans for growth including new applications, new vertical markets, and new product development plans.</li> <li>Work with internal departments (Order Entry, Service, Accounting, etc.) to ensure clients remain in good standing and are well informed. Assist with process improvement initiatives when required.</li> <li>Attend trade shows to support sales/engineering teams.</li> <li>Travel is expected to be up to 50%.</li> </ul> Minimum Qualifications: <ul> <li>Bachelor's degree</li> <li>5+ years of sales/client engagement experience</li> <li>Power and/or electrical industry experience</li> <li>Customer relationship management (CRM) system experience</li> </ul> Desired Qualifications: <ul> <li>Bachelor’s degree in a technical field</li> <li>Uninterruptible power supply (UPS) experience</li> <li>Salesforce experience</li> <li>Excellent verbal and written communication</li> <li>Strong interpersonal skills to build rapport</li> <li>Strong organizational skills</li> <li>Excel, PowerPoint, Teams, and Word knowledge</li> <li>Power BI and One Note experience</li> <li>Effective organizational and time management skills to succeed in a fast-paced environment </li> </ul> What’s in It for You: <ul> <li>Competitive compensation, holiday pay, and paid time off</li> <li>Great benefits package that includes health, vision, and dental insurance</li> <li>401(k), plus matching</li> <li>Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave</li> <li>Employee referral program</li> <li>Tuition reimbursement program</li> <li>Employee assistance program</li> <li>Exciting, fast-paced environment where you could make a true impact</li> <li>Opportunities for career advancement within our business unit and across all other AMETEK business entities</li> </ul> Additional Details: Location: This position is a remote role. Up to 50% travel will be required. To learn more about our company and our job opportunities, visit us at: <a href="https://www.ametek.com/careers" target="_blank">https://www.ametek.com/careers</a> To learn more about the business unit you’ll be joining, visit us at: <a href="https://www.powervar.com/" target="_blank">https://www.powervar.com/</a>

Business Development and Account Manager

<h2>About Great Question</h2>Great Question is on a mission to help businesses build better products by making customer research fast, easy, and scalable. We’re a Series A B2B SaaS company backed by top-tier investors and trusted by leading brands like Gusto, Miro, Brex, and Canva.Our all-in-one research platform enables teams to recruit participants, run interviews and surveys, and analyze insights — all in one place. As we enter the era of AI, we’re pioneering automated qualitative analysis to help teams turn customer feedback into actionable insights faster than ever.We’re a remote-first, customer-obsessed team committed to helping product teams deeply understand and serve their users. Learn more at<a href="https://greatquestion.co" target="_blank"> </a><a href="http://greatquestion.co" target="_blank">greatquestion.co</a>.<h2>About the Role</h2>We’re looking for a North America-based Director of Customer Success to lead our post-sale strategy and execution — driving revenue growth, building scalable systems, and guiding our CS team through a new phase of growth.Customer Success is a core pillar of our GTM strategy and essential to achieving our ARR goals. You’ll own the customer lifecycle from onboarding through renewal and expansion, transforming it into a repeatable, measurable engine for Net Dollar Retention (NDR).<h2>What You’ll Do</h2><h3>📍 Commercial Leadership</h3><ul> <li>Own ambitious Net Dollar Retention goals across all segments.</li> <li>Define and execute a segmented NDR strategy (e.g., 120% Enterprise, 110% Self-Serve).</li> <li>Be accountable for renewals, expansion, and churn.</li> <li>Identify and grow new revenue streams, including professional services.</li> <li>Build forecasting, pacing, and attribution models to track revenue impact.</li> </ul><h3>🔁 Customer Lifecycle &amp; Experience</h3><ul> <li>Design and scale repeatable onboarding, adoption, expansion, and renewal playbooks.</li> <li>Identify success patterns among high-performing accounts and standardize those motions.</li> <li>Operationalize usage signals, customer health scores, and churn/risk alerts.</li> </ul><h3>🤝 Cross-Functional Collaboration</h3><ul> <li>Partner with Sales, Product, Marketing, and Ops to build an aligned GTM strategy.</li> <li>Integrate CS into our PLG motion (e.g., in-app success triggers, lifecycle comms).</li> <li>Support adoption of usage-based pricing through training and enablement.</li> </ul><h3>👥 Team Leadership</h3><ul> <li>Hire, coach, and manage a high-performing CS team.</li> <li>Define clear ownership across renewals, expansion, and product adoption.</li> <li>Launch scaled initiatives like champion programs and strategic customer visits.</li> <li>Drive performance through accountability, goal-setting, and feedback.</li> </ul><h2>About You</h2><ul> <li>Proven success leading CS teams in high-growth B2B SaaS environments, ideally having scaled from Series A to Series B/C and beyond</li> <li>Experience serving enterprise customers and ideally managing both enterprise and scaled CS motions.</li> <li>Demonstrated commercial acumen: achieved or exceeded quotas, driven upsells, opened new revenue streams.</li> <li>Systems thinker with strong process-building and performance tracking abilities.</li> <li>Empathetic, high-clarity people leader experienced in hiring, coaching, and managing performance.</li> <li>Cross-functional collaborator who aligns CS tightly with GTM partners.</li> <li>Passionate about the opportunity around AI</li> </ul><h2>Success in First 6–12 Months</h2><ul> <li>Achieving QoQ revenue targets</li> <li>Segmented NDR strategy implemented and tracking to 115%+.</li> <li>Expansion ownership between CS and Sales clearly defined and smoothly operating.</li> <li>Revenue attribution for CS is live, with CSMs confidently executing and hitting quota.</li> </ul><h2>Benefits</h2><ul> <li>Competitive salary and benefits package.</li> <li>Opportunity to work on challenging and impactful projects.</li> <li>Be part of a passionate and supportive team. </li> <li>Make a real difference in the world of customer feedback.</li> </ul><h2>Hiring Process</h2>We endeavor to deliver a great candidate experience, including notifications of your status in the hiring process throughout.The hiring process includes the following steps and typically happens across 2-4 weeks from first interview:<ol> <li>Initial phone screens for shortlisted candidates.</li> <li>Interview with Co-Founder &amp; CEO, Ned Dwyer.</li> <li>Cross-functional collaboration interview with our VP of Sales.</li> <li>Collaboration interview with a member of Customer Success.</li> <li>A take-home assignment and synchronous review.</li> <li>Final leadership interview.</li> <li>Reference checks with a past manager, and if relevant, a person you have managed.</li> </ol>Note - Each interview is sequential, so you’ll only move to the next round if you pass the previous one. After each interview, we’ll aim to notify you if you’re progressing within 3 days of your interview taking place.<h2>How to Apply</h2>If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you! Please submit your resume, making sure it’s a concise representation of your previous work experience. Note, we will only ever contact you over email using a <a href="http://greatquestion.co" target="_blank">greatquestion.co</a> email address.

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