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Senior Director, Customer Support Leader (Remote)Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Director of Customer Support, you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. We are seeking an experienced and accomplished Support Leader with a proven track record in operational and/or site reliability engineering to lead our support organization. This executive role demands a deep understanding of system architecture, service delivery, and customer experience. The successful candidate will be responsible for ensuring maximum system uptime, optimizing performance, and leading a team of engineers to deliver world-class support around the clock.The ideal candidate will have a strong background in managing and scaling critical services, and will be adept at developing strategic roadmaps to address complex, large-scale challenges inherent in the technology industry. They will be a visionary leader with a passion for innovation and a commitment to delivering exceptional customer experiences. They will possess a deep understanding of industry best practices and emerging technologies, and will be able to leverage this knowledge to drive continuous improvement and operational excellence.Key Responsibilities:<ul> <li>Lead and inspire a high-performing team of engineers to deliver exceptional support and service.</li> <li>Develop and implement strategies to ensure maximum system availability, reliability, and performance.</li> <li>Drive innovation and continuous improvement in service delivery and support.</li> <li>Develop and execute strategic roadmaps to address complex, large-scale challenges.</li> <li>Stay abreast of industry trends and emerging technologies to ensure the organization remains at the forefront of innovation.</li> <li>Foster a culture of collaboration, accountability, and customer-centricity.</li> </ul>Basic Qualifications:<ul> <li>Bachelor’s degree </li> <li>At least 9 years of experience in customer support, customer success, or operations within a SaaS or technology organization</li> <li>At least 6 years of experience in operational or site reliability engineering</li> <li>At least 5 years of experience in people management roles, with a focus on building, mentoring, and leading high-performing teams</li> </ul>Preferred Qualifications:<ul> <li>Master’s degree in Computer Science </li> <li>6 + years of experience in developing and executing strategic roadmaps to address complex customer and business challenges</li> <li>Demonstrated ability to understand system architecture, service delivery and customer experience</li> <li>Experience designing scalable processes for proactive customer support and self-service solutions</li> <li>Strong leadership skills, communication and interpersonal skills</li> <li>Demonstrated ability to collaborate cross-functionally with product, engineering, and sales teams</li> <li>Experience navigating and leading teams through high-growth, fast-paced, or startup-like environments</li> </ul>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $280,600 - $320,200 for Sr. Director, Solutions Architecture Richmond, VA: $280,600 - $320,200 for Sr. Director, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Senior Director, Customer Support Leader (Remote)

Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 45 countries, Addepar’s platform aggregates portfolio, market and client data for over $7 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh and Pune. <h4>The Role</h4> We are currently seeking an Account Executive to join our ever-expanding Sales Team! We are seeking an experienced, quota-carrying sales performer who is looking to help grow Addepar to be the financial platform for the Finance Industry. The Account Executive will be responsible for growing new ARR for RIA’s, Single and Multi-Family Offices, and Private Banks. Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $129,000 - $161,000 (base salary) + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits. <h4>What You’ll Do</h4> <ul> <li>Development of a strategic sales plan to effectively and efficiently cover the named accounts within the assigned territory</li> <li>Manage lead qualification and conversion from large financial firms</li> <li>Aggressively prospect and generate new relationships within named accounts</li> <li>Some travel, as required, to prospects, customers or marketing events within territory (40-50% travel) (COVID-19 era exempt)</li> </ul> <h4>Who You Are </h4> <ul> <li>4+ years experience in software sales</li> <li>Experience selling SaaS products into the wealth management or the finance industry</li> <li>Proven record of achieving quotas</li> <li>Hands on experience with Salesforce</li> <li>Detailed knowledge of and passion for SaaS applications with the ability to conduct product demos and understand the complexities of a SaaS business</li> <li>Strong interpersonal and presentation skills</li> <li>Exceptional verbal and written communication skills</li> <li>Experience with web based conferencing tools such as Zoom etc.</li> <li>Ability to work in a fast-paced, team environment</li> <li>Bachelor's Degree highly preferred</li> </ul> Our Values <ul> <li> Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes. </li> <li> Build Together - Collaborate to unlock the best solutions. Deliver lasting value. </li> <li> Champion Our Clients - Exceed client expectations. Our clients’ success is our success. </li> <li> Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. </li> <li> Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. </li> </ul> In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to <a href="#">TAinfo@addepar.com</a>.

Addepar

Sr. Account Executive - Strategic

Territory Account Manager Summary: This position is within our fast paced Operations department, working closely with contracted customers to secure loads and plan them on our trucks to maximize productivity and profitability. You might be a great fit if: <ul> <li>You enjoy a challenging and fast-paced environment</li> <li>You're organized and not intimidated by (sometimes lengthy) to-do lists</li> <li>You have attention to detail, you're motivated by helping people and making their lives better, </li> <li>You can manage and prioritize multiple initiatives at once while still meeting deadlines, </li> <li>You deal positively with obstacles and failures in pursuit of challenging goals, </li> <li>You're a highly motivated, self-starter and consider yourself a life-long learner</li> </ul> Why Melton? 1. Solicit freight from contracted customers 2. Coordinate with our Inside Sales and iTech groups to secure loads 3. Enter loads into AS400 system, timely and correctly 4. Schedule pickup appointments with customers to ensure most efficient transit 5. Create and maintain customer, shipper and consignee profiles 6. Maintain daily communication with Inside Sales and Regional Sales Reps of truck/load balances 7. Load all available trucks in your territory with minimum downtime 8. Coordinate loads to get drivers home for scheduled time-off 9. Coordinate closely with bordering territory managers to ensure all trucks are loaded and all customer freight is covered each day 10. Provide accurate load instructions and directions to customer shipping locations for our drivers Qualification Requirements: Education/Experience: High school diploma and 2 years fast paced customer service experience. Logistics or planning experience preferred. Special Training: Familiar with Word, Excel and AS400 (preferred, not required) Special Skills: Must be able to communicate clearly and respectfully under pressure; stay focused on solutions when problems arise; high attention to detail; ability to prioritize work in a fast paced work environment. Why Melton? <ul> <li>Top Workplace Award Winner for 8 consecutive years as of 2023</li> <li>Employee Owned</li> <li>Onsite Café &amp; Gym at our Tulsa location</li> <li>Opportunities for Career Advancement and Growth</li> <li>Vibrant Company Culture with Team Events and Incentives</li> <li>Health, Dental, and Vision Insurance</li> </ul>

Melton Truck Lines

Territory Account Manager

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts. The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. As the Senior Director of Clinical Product Strategy, Body (Obesity and Metabolic Health), you will be the clinical leader on a cross-functional team that builds best-in-class patient experiences, products, and services at Ro. You’ll use your medical expertise, clinical product experience, research skills, and understanding of cardiometabolic medicine and care delivery innovation to harness the power of technology to help patients achieve their desired health goals. Daily, you will partner closely with the Body steering committee as well as colleagues in Product, Marketing, Legal, and Operations to create the best, most effective, convenient, and trusted healthcare experience at scale for our patients. You will also collaborate with stakeholders on other teams – ranging from Corporate Strategy to Quality &amp; Safety – to push forward what it looks like to deliver high-quality care at scale within obesity, weight management and metabolic health. You’ll also be responsible for liaising with our clinical advisory and Ro-affiliated provider groups. Who are you? That's a great question. You have a strong background in building digital products and services for patients and you have taken care of patients, but you're not a traditional provider. You think outside the box. You understand the clinical and psychological aspects of patients, and you thrive in an environment where you can innovate on behalf of patients and providers. You enjoy helping people and staying current with all the latest research and industry trends. You embrace technology as a way to scale high-quality healthcare and to do it on the patient’s terms—where and when they need it. You are a strong advocate for patient empowerment through education and access. <h3>What You'll Do</h3> <ul> <li> Lead all aspects of clinical work to build and improve our Obesity, Weight Management and Metabolic Health products and services (encompassing diagnostics, care delivery, and physical product innovation)</li> <li>Optimize patient and provider experience across weight management by optimizing patient intake questions, clinical guidelines, and protocols across all offerings</li> <li>Be the clinical leader on a cross-functional team and provide clinical input into Product, Design, Marketing, Strategy, etc.</li> <li>Serve as an internal expert on all aspects of Overweight and Obesity Care, Weight Management and Metabolic Health</li> <li> Serve as the Body clinical champion for Ro’s affiliated provider practice (encompassing MDs/DOs, NPs, and RNs)</li> <li>Communicate with and train providers on the platform on new offerings and best practices in Obesity and Weight Management healthcare</li> <li>Act as advocates for both patients and providers interacting on our platform</li> <li>Partner with teams (e.g., Quality and Safety) and the provider group to optimize care delivery, quality, and safety</li> <li>Collaborate with internal research team and external advisors to continuously improve care delivery across conditions</li> <li> Support the Obesity and Weight Management strategy roadmap </li> <li>Evaluate new offerings, partnerships, and corporate development opportunities from the clinical lens</li> <li>Monitor and evaluate new clinical and industry developments</li> <li>Partner with Innovation R&amp;D, Insights, and Product Innovation teams to develop new physical product offerings, products, and services for patients</li> </ul><h3>What You'll Bring to the Team</h3> <ul> <li>MD or DO plus at least 5+ years of post-graduate training direct patient care experience; residency completion required; preference given to board-certified obesity medicine specialists, endocrinologists, internal medicine, and family medicine physicians </li> <li>Prior experience working with product managers and product designers required</li> <li>Prior experience working with in industry, particularly in care delivery innovation or virtual care platform preferred</li> <li>Strong desire to innovate and design new ways of delivering care in order to provide high-quality care at scale</li> <li>Adept at mastering new systems (technology) to communicate and execute deliverables</li> <li>Comfort with using data and analysis to drive decision-making and optimization of the patient experience</li> <li>Strong empathy for patients and desire to build patient-centric care experiences</li> <li>Strong literature search and communication skills, including writing</li> <li>Familiarity with interpreting and applying medical guidelines and understanding risk management concepts</li> <li>Appreciation of technology’s ability to reduce costs and increase access on a national scale</li> <li>People management experience and skills</li> </ul><h3>We've Got You Covered:</h3> <ul> <li>Full medical, dental, and vision insurance + OneMedical membership</li> <li>Healthcare and Dependent Care FSA</li> <li>401(k) with company match</li> <li>Flexible PTO</li> <li>Wellbeing + Learning &amp; Growth reimbursements</li> <li>Paid parental leave + Fertility benefits</li> <li>Pet insurance</li> <li>Student loan refinancing</li> <li>Virtual resources for mindfulness, counseling, and fitness</li> </ul>The target base salary for this position ranges from $287,000 to $357,000, in addition to a competitive benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary. Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. See our California Privacy Policy <a href="https://ro.co/job-applicant-privacy-policy/" target="_blank">here</a>.

Senior Director, Clinical Product Strategy (Obesity & Metabolic Health)

Whether you binge-watch a series on Netflix, plan faraway vacations from your phone, or read international news online, you’ve likely used Apollo’s technology this week. Apollo supports some of the largest GraphQL APIs in the world. Companies like Netflix, Expedia, Peloton, DoorDash, and The New York Times are just a small sample of Apollo's customers. We’re not looking to rest on our laurels, though — we’re aiming to change how software is built. Apollo wants to empower every software team to build an amazing user experience across any number of clients without dealing with a barrage of REST endpoints. According to the new Gartner report, by 2027 more than 60% of enterprises will use GraphQL in production (up from less than 30% in 2024), and 30% of those enterprises will be using GraphQL federation, which was pioneered by Apollo. Are you with us? If so, read on… <h3>What You'll Do</h3> <ul> <li>You'll map and build territories from the ground up in our enterprise sales team, as well as utilize the existing customer base from conference attendees and those who download our open source product.</li> <li>You'll become an expert hunter, selling Apollo GraphQL to the top enterprises in the world.</li> <li>You'll be a part of a tight-knit sales team that values best practices sharing, mentoring, and learning.</li> <li>You'll collaborate with our marketing, product, success, and support teams to creatively grow our portfolio of customers.</li> </ul><h3>About You</h3> <ul> <li>You have experience closing enterprise SaaS deals and managing enterprise customers.</li> <li>You take the time to develop a deep understanding of how to sell a new technology to visionary leaders in engineering and IT.</li> <li>You empathize with and listen to our customers, forming a close relationship as a trusted advisor.</li> <li>You're organized and don't mind using tools like Salesforce as a single source of truth.</li> <li>You're excited to engage with cross-functional teams on demand generation programs including events, partnerships, content creation, and recruiting.</li> <li>You thrive in fast-paced, often changing startup environments.</li> <li>You routinely meet or exceed 100% of sales targets (even better if it's in early-stage tech).</li> <li>You work hard, you enjoy learning, and most importantly of all, you practice sales with the utmost integrity.</li> </ul>Location: This is a remote position that can be done from anywhere in the Mountain or Pacific time zone in the US. Equal Opportunity: Apollo is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce. Privacy: California residents applying for positions at Apollo can see our privacy policy <a href="https://www.apollographql.com/CCPA-Privacy-Notice-for-Employees.pdf" target="_blank">here</a>. E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit<a href="https://www.e-verify.gov/" target="_blank"> E-Verify.</a>

Apollo GraphQL

Enterprise Account Executive - West

<h2 id="jobDescriptionHeading"> Job Description </h2> Utica Park Clinic Hematology/Oncology has an immediate opening for a BE/BC Hematology/Oncology physician to join its employed, established practice in Tulsa, OK. About Your Work: <ul> <li>Join 6 physicians &amp; 4 NPs</li> <li>Work in the inpatient/outpatient settings</li> <li>Schedule: Monday-Friday, 8a-5p (1/2 day administrative time one day per week)</li> <li>Call is 1 week at a time (1:7) w/ APRNs taking first call on weeknights</li> <li>Oncology Rehabilitation </li> <li>Outpatient clinic located on Hillcrest Medical Center campus</li> <li>Excellent support team includes social workers, dietician, and patient intake coordinator</li> <li>Each physician pod has RN or LPN and an MA to support the physician</li> <li>Onsite testing offered in the Medical Office Building</li> <li>Epic EMR</li> </ul> Recruitment Package may include: - Base salary + wRVU production incentive - CME allowance - Sign-on bonus - Medical debt assistance + Consultative services by Navigate Student Loans - Relocation allowance - Residency stipend - Paid malpractice coverage - Health benefits + Retirement plan - Marketing + practice growth assistance Hillcrest Medical Center Awards: <ul> <li>Leapfrog Hospital Safety “A” Grade - Fall 2023; Spring 2024</li> </ul> About Hillcrest HealthCare System: Hillcrest HealthCare System (HHS) is a comprehensive health system providing quality healthcare in northeastern Oklahoma, with the system's flagship, Hillcrest Medical Center (626 beds), located in Tulsa. Additionally, HHS is composed of Bailey Medical Center, Hillcrest Hospital Claremore, Hillcrest Hospital Cushing, Hillcrest Hospital Henryetta, Hillcrest Hospital Pryor, Hillcrest Hospital South, Tulsa Spine and Specialty Hospital, Oklahoma Heart Institute, and Utica Park Clinic. HHS has 1,180 licensed beds and an expansive network of clinics. About the Community: Ranked a "Top 5 Fun and Affordable City in the U.S." by Wallethub 2024, Tulsa is Oklahoma's second-largest city, beautifully situated on the Arkansas River. Home to the University of Tulsa and a population of more than 1,000,000 in the metro area, residents enjoy a thriving outdoor recreation hub, coupled with a safe metropolitan experience featuring fun eateries in addition to amazing arts and cultural offerings. International Airport with 30 direct flights including coastal cities. 122 mi from Oklahoma City 122 mi from Oklahoma City Located in northeastern Oklahoma, Tulsa is Oklahoma's second-largest city, beautifully situated on the Arkansas River. Home to the University of Tulsa and a population of more than 404,000, residents enjoy a thriving outdoor recreation hub, coupled with a safe metropolitan experience featuring fun eateries in addition to amazing arts and cultural offerings. 122 mi NE of Oklahoma City]]&gt;

Utica Park Clinic

Hematology/Oncology Growth Opportunity | Tulsa, OK | Sign-On/Relo/Training Stipend

<h2>Job Details</h2> Job Location Any AAON Location - Tulsa, OK Position Type Full Time Salary Range $111,348.00 - $167,023.00 Salary Travel Percentage More than 50% Job Shift Day Job Category Sales <h2>Description</h2> Job Summary: Responsible for achieving regional sales operational objectives by providing leadership to representatives, strengthening and supporting their businesses and sales teams. Objectives in assigned territory primarily include leading customer acquisition, building strong pipeline of opportunities, accurate forecasts, revenue growth, and increased market share. Duties with represetatives also include understanding customer needs, providing market and technical expertise, and engaging directly with customers alongside reps. Regional Sales Managers engage with fellow leaders and upper management in contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards. Essential Responsibilities: <ul> <li>Under the direction of Director of Sales, leads representatives in assigned territory with close engagement with principals, leaders, and sales teams. </li> <li>Ensures sales financial objectives are met on a monthly, quarterly, and annual basis by preparing an annual financial plan/quota for each representative, inspecting foreasts from reps, and identifying corrective needs, and initiating any corrective actions.</li> <li>Consults with and coaches representative’s principals and leaders in ways to strengthen their businesses and results.</li> <li>Work with AAON representatives to strengthen relationships with owners, engineers, architects, contractors, and consultants.</li> <li>Partner with customers to understand their business needs and objectives.</li> <li>Effectively communicate value propositions to reps and ensure they successufully do so with customers in proposals and presentations.</li> <li>Forecasts monthly sales with representative, ensuring consistent pipeline of opportunity is being built towards annual finanicial plan / quota.</li> <li>Supports representative sales efforts with input on customer coverage plans, and assists with sales and technical strategies on select projects.</li> <li>Provide leadership sponsorship to certain key customers.</li> <li>Expand, develop, and maintains customer-base by counseling representative firms and their salespeople.</li> <li>Provides recommendations on product lines by identifying new product opportunities and features that will increase competitiveness and business results.</li> <li>Implements trade promotions including supporting representative’s customer events. </li> <li>Responsible for working with Applications Engineering, Technical Support and Sales Support Departments to ensure customer satisfaction.</li> <li>Participate in technical training programs such as New Rep Training. Assist in refining these programs to make their region more successful.</li> <li>Responsible for supporting and assisting in the accounts receivable collection process.</li> </ul> Engage upper management in a timely way when assistance is needed to keep the sales &amp; rep leadership processes moving. <h2>Qualifications</h2> . Educational &amp; Experience Requirements: <ul> <li>Bachelor of Science, Bachelor of Arts, or equivalent.</li> <li>Minimum of five (5) years experience in the Heating Ventilation and Air Conditioning (HVAC) industry in manufacturing or construction related fields, or equivalent experience in a similar industry.</li> </ul> Other Skills/Abilities: <ul> <li>Proven sales experience in meeting or exceeding targets.</li> <li>Proven ability to drive the sales process from plan to close.</li> <li>Proven ability to articulate the distinct aspects of products and services.</li> <li>Proven ability to position products against competitors.</li> <li>Demonstrated experience developing client-focused, differentiated, and achievable solutions.</li> <li>Possess ability to write correspondence and effectively present information in one-on-one and group situations to customers, clients, and other employees of the organization.</li> <li>Excellent verbal and written communications skills.</li> <li>Strong PC skills in Microsoft Word, Excel, PowerPoint, and Outlook. </li> <li>Possess the ability to compute rate, ratio, and percent and to draw and interpret graphs.</li> </ul> Essential Mental Functions: <ul> <li>Exhibit good decision making, analytical problem solving, statistical analysis and excellent organizational abilities.</li> <li>Communicate effectively in written and spoken form.</li> <li>Possess excellent interpersonal relationship skills.</li> <li>Demonstrates strong multi-tasking capabilities and organizational skills.</li> <li>Works effectively in a team environment.</li> <li>Works effectively in a fast-paced high-pressure environment.</li> </ul> Essential Physical Functions: <ul> <li>Travel is generally 30%, or more as needed to fulfill objectives.</li> <li>Regular visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.</li> <li>Lift up to 50 pounds.</li> </ul> Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Aaon

Regional Sales Manager

Ready to be a Titan? What you'll do:<ul> <li>Design and develop comprehensive solutions on Salesforce (and integrated applications) to support contact center operations, including agent productivity, customer interactions, and workforce management.</li> <li>Interpret system and business requirements to create detailed technical specifications and design documents, adhering to SDLC, with a focus on integrating with telephony and workforce management platforms.</li> <li>Build and maintain seamless integrations between Salesforce and contact center technologies (e.g., TalkDesk, Genesys, Assembled, Ring Central, etc), ensuring accurate and efficient data flow and real-time operational insights.</li> <li>Develop and implement automated workflows and processes to optimize contact center operations, such as call routing, agent scheduling, performance monitoring, and quality assurance.</li> <li>Utilize AI/ML models to predict customer behavior, optimize resource allocation, and improve performance (e.g., predictive routing, agent skill-based routing, forecasting).</li> <li>Enhance existing processes through innovative technical solutions, driving improved customer experience, increased agent efficiency, and reduced operational costs.</li> <li>Collaborate closely with contact center managers, agents, engineers, and business stakeholders throughout all project phases, from design and development to testing and deployment.</li> <li>Provide ongoing support and maintenance for the Salesforce instance and integrated technologies, ensuring optimal performance and addressing evolving requirements.</li> <li>Ensure data quality and integrity across all systems and the Salesforce platform, providing valuable insights into customer interactions and agent performance.</li> <li>Maintain a flexible and proactive approach to adapt to changing project requirements and effectively contribute to the team's success.</li> <li>Leverage AI technologies like conversational AI, machine learning, and natural language processing to enhance customer interactions and improve agent efficiency (e.g., chatbots, sentiment analysis, AI-powered routing).</li> </ul>What you'll need:<ul> <li>BS/BA degree in Computer Science, Engineering, or a related field, or equivalent experience</li> <li>Deep knowledge of Salesforce Service Cloud and Sales Cloud, with a strong focus on features supporting contact center operations (e.g., Service Console, CTI integration, Omni-Channel).</li> <li>5+ years of hands-on Salesforce development experience using Apex, Lightning UI (Aura/LWC), REST/SOAP APIs, Visualforce, JavaScript, XML, JSON, HTML, CSS, and AJAX</li> <li>Solid software design, coding, testing, maintenance, and debugging skills on the Salesforce CRM platform.</li> <li>Expertise in CI/CD tools like Autorabit, Github, Bitbucket, Jenkins, and ANT</li> <li>Salesforce certifications (Platform Developer I/II - required, Service Cloud Consultant - preferred).</li> <li>Strong understanding of Managed Packages, OAUTH2, Caching, Future calls, outlook integration, open CTI and salesforce features.</li> <li>Experience designing and implementing integrations between Salesforce and contact center technologies (e.g., TalkDesk, Genesys, Assembled, Ring Central, etc) using standard connectors or APIs.</li> <li>Proven ability to independently lead technical projects from conception to delivery, including solution design and implementation.</li> <li>Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and leadership.</li> <li>Experience with integrating Salesforce and contact center technologies with other applications (e.g., Gong, Calendly, ticketing systems like Zendesk or Freshdesk). Required</li> <li>Demonstrate a strong understanding of key contact center metrics (e.g., handle time, abandonment rate, customer satisfaction, first call resolution) and how to leverage Salesforce and other tools to track and improve these metrics.</li> <li>Experience with integrating AI/ML models into contact center solutions (e.g., routing automation, sentiment analysis, chatbots, speech-to-text, agent assist technologies) preferred</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $113,100 USD - $151,300 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Senior Salesforce Developer, Customer Support Systems

Center 1 (19052), United States of America, McLean, VirginiaBusiness Manager, International Strategy and Operations - Capital One Shopping (Remote-Eligible)This is your opportunity to join the fast-growing International team on Capital One’s fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners. The International team is responsible for bringing these best-in-class experiences and partnerships to markets outside the US: Canada and Australia today, and many more to come. Working closely with Capital One Shopping’s Head of International, the international strategy and operations manager will be responsible for the overall success of one of Shopping’s international markets. These markets have significant headroom for growth and optimization, making this a great opportunity to drive impact. The role is highly cross-functional, working with teammates within Shopping and the broader Capital One enterprise. Strong communication and relationship building skills will be essential. This person should have experience that demonstrates success in a range of areas, including highly detailed project management, quantitative analysis, and strategic thinking. Ability to work with leaders to prioritize effectively and work efficiently is also important. To be successful in the role, you will need to be a well-rounded 'business athlete’ - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business. Summary: As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: <ul> <li>Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands </li> <li>Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One </li> <li>Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics </li> <li>Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies </li> </ul><ul> <li>Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently </li> <li>Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability </li> <li>Strategic &amp; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing &amp; credit risk management </li> <li>Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business </li> <li>Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results </li> </ul><ul> <li>Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills </li> <li>Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment </li> <li>Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus </li> </ul>Capital One is open to hiring a Remote Employee for this opportunity.<h2>Basic Qualifications:</h2><ul> <li>Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)</li> <li>At least 1 year of experience in analysis</li> </ul><h2>Preferred Qualifications:</h2><ul> <li>Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering</li> <li>1+ years of experience in Statistical model building</li> <li>1+ years of experience in market research</li> <li>1+ years of experience in SQL querying</li> <li>2+ years of experience in business analysis</li> <li>1+ years of experience in consulting</li> </ul>Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $144,000 - $164,000 for Business ManagerMcLean, VA (Hybrid On-Site):$158,0400 - $180,800 for Business ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan." Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Business Manager, International Strategy and Operations  - Capital One Shopping (Remote-Eligible)

As a Developer Advocate at Apollo, you will lead our efforts in scaling developers’ success getting to production with GraphOS. This role is focused on helping developers get to production with GraphOS using Apollo's tools such asApollo Studio and CLI commands and creating opportunities for growth in feature adoption. As a key member of our team, you’ll collaborate cross-functionally to create technical content, engage with the developer community, and influence the product roadmap to better serve users. Your goal will be to establish an effective strategy to drive adoption, expand our user base, and support developers in their journey to production. At Apollo GraphQL, we’re revolutionizing API management, empowering businesses to build, ship, and scale their APIs easily. Our mission is to make application development easier, better, and accessible to more people. We build open-source tools and commercial services used by thousands of developers in production.<h3>What you'll do</h3> <ul> <li>Work with developers using Apollo GraphOS to help them successfully scale their usage and drive growth in feature adoption.</li> <li>Develop and deliver engaging technical content, such as blog posts, tutorials, and webinars, to educate users on Apollo Studio, CLI commands, and best practices for scaling.</li> <li>Develop demand-generation strategies to create and qualify leads.</li> <li>Work closely with Sales to identify high-potential users and manage smooth handoffs for enterprise deals.</li> <li>Promote user success stories through initiatives like LinkedIn Live sessions and blog features.</li> <li>Identify and amplify community contributions, celebrating achievements and inspiring others.</li> <li>Partner with the Product team to shape onboarding workflows and features that address developer needs.</li> <li>Align with Marketing to amplify developer-focused campaigns and events.</li> <li>Track key performance indicators such as adoption rates, lead generation metrics, and user engagement to assess the success of initiatives.</li> </ul><h3>Who you are</h3> <ul> <li>3-5+ years of experience in Developer Relations (DevRel) and community engagement with additional relevant experience.</li> <li>Background in SaaS or DevOps with strong technical expertise in command-line interfaces (CLI) and scripting.</li> <li>Proven ability to create and grow engaged backend developer communities through compelling technical content.</li> <li>Familiarity with demand-generation strategies and experience driving growth and adoption.</li> <li>Strong cross-functional collaboration skills and ability to work closely with Product, Sales, and Marketing teams.</li> <li>Exceptional written and verbal communication skills.</li> </ul><h3>Nice to have</h3> <ul> <li>Experience working with GraphQL and Apollo’s ecosystem.</li> <li>Familiarity with onboarding workflows and strategies for user success.</li> <li>Experience with LinkedIn Live or similar platforms for community engagement.</li> <li>Background in working with startups or high-growth environments.</li> <li>Experience in supporting AI builders.</li> </ul>At Apollo, we strive to provide competitive, market-informed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process. In addition to the U.S. base salary range, we also provide equity and benefits. Apollo offers all U.S. employees a choice of 3 Anthem Blue Cross medical plans and California residents can also choose from an additional 2 Kaiser medical plans. Dental and Vision benefits are provided by Sun Life Financial. Location: This is a remote position that can be done from anywhere in the US. Equal Opportunity: Apollo is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce. Privacy: California residents applying for positions at Apollo can see our privacy policy <a href="https://www.apollographql.com/CCPA-Privacy-Notice-for-Employees.pdf" target="_blank">here</a>. E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit<a href="https://www.e-verify.gov/" target="_blank"> E-Verify.</a>

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