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As a Lead Development Representative, you will:<ul> <li> Enrich known accounts to the point that they are a high quality workable lead</li> <li> Identify and qualify prospective businesses that would fit ServiceTitan’s ideal customer profile</li> <li> Pinpoint key people and stakeholders within those companies and engage them in a high volume of phone and personalized email touch points</li> <li> Invite qualified prospects into early advisory programs for product input</li> <li> Create recommendations on new data to collect to properly score leads and segment the market and help solidify or adjust marketing segmentation strategies</li> <li> Help solidify or adjust marketing segmentation strategies</li> <li> Generate and maintain expert knowledge of the ServiceTitan software product, the home services industry, competition, market happenings, and trends</li> <li> Empower potential customers to discover unmet needs with their business and how we can deliver extraordinary value</li> <li> Achieve and exceed monthly sales metrics</li> </ul>To be successful in this role, you'll need:<ul> <li>Exceptional verbal and written communication skills to make multiple phone and e-mail contacts per day</li> <li> Ambition because you recognize everyday is a new opportunity for you to be better than yesterday</li> <li>To be coachable with an appetite to seek and, most importantly, adapt feedback that is given</li> <li>To be a team player by effectively collaborating and being a positive influence to your colleagues</li> <li>To be adaptable and think outside the box to proactively address potential roadblocks and/or issues</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

ServiceTitan

Lead Development Representative (Contract)

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Our Specialized Product Sales team is part of the Bank of America Global Payments Solutions organization which provides our clients with best in class innovative cash management and payments solutions. The Specialized Product Sales team is accountable to deliver our payables solutions to the Bank’s corporate, commercial, and business banking clients as well as financial institutions, non-bank financial institutions and public sector entities. This Specialized Product Sales role is responsible for performing proactive lead generation and business development engagements via client engagement and partner collaboration. The candidate will lead formal client engagements for the Bank’s payables offering including sourcing, RFP responses, pricing strategy, formal pitches, software demonstrations, and formal presentation. The candidate will have in depth knowledge of our payables offering across the Global Payments Solutions platform, including Corporate Travel and Purchasing Cards, Virtual Payables, Comprehensive Payables and other B2B payables products. <ul> <li>Own the sales efforts through proactive prospect lead generation and the development and nurturing of client relationships</li> <li>Engage in continuous education to maintain status as a best-in-class subject matter expert with deep understanding of product functionality, value proposition, industry trends and the competitive landscape</li> <li>Write RFI/RFP responses and deliver best and final presentations to clients and their leadership team</li> <li>Create and drive routines with all key business partners such as Product Management, Treasury Sales, Relationship Management, Implementations, Customer Service, Product Sales, and executive leadership</li> <li>Brief senior leaders on sales efforts, deal overview and strategy to win</li> <li>Be the voice of our clients to drive innovation and enhancements to our product offering on a regular and formal basis</li> <li>Partner with the broader bank organization to gain access to senior level contacts within prospects/client</li> <li>Conduct and lead client presentations to all levels of client organizations, including senior treasury, finance, purchasing and travel management teams via video conferencing and collaboration sites, by phone or in-person</li> <li>Perform platform/technology demonstrations and communicate features and benefits to clients</li> <li>Price deals and lead pricing and contract negotiations with clients</li> <li>Develop and deliver internal training sessions on products, services and value propositions to Treasury Sales and Relationship Management Teams, and other business partners</li> <li>Represent the organization at internal and external client conferences and trade shows, and generating new leads for Card and Comprehensive Payables business</li> </ul> *Required Skills: “Must” have these skills to be minimally qualified. <ul> <li>Minimum 3 years of experience in the payables marketplace, with an understanding of the competitive landscape and regional marketplace variations</li> <li>Global Commercial Card &amp; Comprehensive Payables subject matter expertise, in sales, account management or product role</li> <li>Sales experience within a large, global financial institution</li> <li>Knowledge of treasury management and card and comprehensive payables services</li> <li>Project management skills</li> <li>Experience in Accounts Payable</li> <li>Proven ability to work in a demanding, fast-paced global environment</li> <li>Experience working within a highly matrixed organization</li> <li>Strong communication skills, both verbal and written</li> <li>World-class presentation skills</li> <li>Proven leadership skills across multiple organizations</li> <li>Ability and desire to think creatively to deliver business results, both independently and as part of a team</li> <li>Experience leading technology demonstrations and discussions</li> <li>Ability to manage multiple projects simultaneously</li> <li>Skilled in working with Microsoft Office applications</li> <li>BA/BS Degree or equivalent work experience</li> <li>Ability to travel 30%</li> </ul> Desired Skills: <ul> <li>Global Commercial Card &amp; Comprehensive Payables subject matter expertise, in sales, account management or product role</li> <li>Sales experience within a large, global financial institution</li> <li>Knowledge of treasury management and card and comprehensive payables services</li> <li>Project management skills</li> <li>Experience in Accounts Payable</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Card and Comprehensive Payables Specialized Product Sales

<h2>About the team</h2>Responsible for providing the sales organization with the information, content, expertise, and tools to help sales people sell more effectively. Optimizes all buyer interactions to build pipelines, relationships, and opportunities, and improve communication. Requires demonstrating knowledge and proficiencies in buyer behavior and your company’s go to market process to create continuous training opportunities through various methods. Create and deliver content, information, and tools to prepare sellers to deliver on company business goals including building client relationships, identifying client need, how company products and services can meet client need and capturing opportunities within their accounts. Uses sales metrics to identify and quantify effective sales strategies. Will continually evaluate and deploy new and improved deployment methods. Typically collaborates with Marketing and Sales Operations to create content and track and measure operations and performance.<h2>About the role</h2>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $127,100.00 - $203,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Principal, Sales Enablement, ZHL

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the <a href="https://www.pinterestcareers.com/our-life/pinflex/" target="_blank">flexibility</a> to do your best work. Creating a career you love? It’s Possible. Role Summary: As the Senior Director, Ads Product Marketing – Programmatic &amp; Agency, you will be responsible for driving scaled adoption and success of Pinterest’s advertising solutions among agencies and key partner organizations (including programmatic platforms, MarTech providers, and third-party demand sources). You will lead the Programmatic &amp; Agency Ads Product Marketing team, reporting to the VP of Ads Product Marketing &amp; Operations, and serve as a key stakeholder aligning Pinterest’s global monetization strategy with the needs of our world-class agency and programmatic partners. You will define and execute strategies that accelerate growth via partnerships, empower agencies with differentiated value propositions, and formalize go-to-market programs designed to unlock new revenue channels and incremental demand for Pinterest. This high-visibility role has direct impact on revenue via the agency channel and partner integrations and is responsible for shaping the way Pinterest collaborates, enables, educates, and wins with agencies and ecosystem partners. <h4> What you’ll do:</h4> <ul> <li> Define Agency &amp; Partnership GTM Strategy: Develop and drive comprehensive go-to-market strategies that scale ad demand through agency partners and ecosystem relationships. Determine segmentation and design education, incentives, channel marketing, partner programs, and market research to ensure agencies and partners are successful in driving advertiser adoption and value on Pinterest.</li> <li> Lead Team &amp; Cross-functional Execution: Build, guide, and inspire a talented team of agency and partnership product marketers. Collaborate deeply with partners across Product, Engineering, Sales, Business Marketing, PR, Legal, and more to advance cross-functional initiatives and major launches.</li> <li> Shape Product Roadmap: Champion the needs and unique workflows of agency and partner audiences, refining product priorities and market requirements. Ensure Pinterest’s value proposition is clear, differentiated, and relevant for agency, platform, and third-party partner contexts.</li> <li> Create Agency-Focused Programs: Oversee the creation of tailored narratives, playbooks, and enablement for agencies; drive scalable education, tools, and resources to inspire and empower agency teams.</li> <li> Build Ecosystem Partnerships: Formalize and execute programs for third-party partners (DSPs, SSPs, ad exchanges, martech, etc.) and identify new opportunities for integrations and growth through the partner channel.</li> <li> Revenue &amp; Adoption Accountability: Own and co-manage growth and adoption goals for the agency and partner business alongside Sales and Product; architect analytics and measurement to tie GTM program impact directly to business outcomes.</li> <li> Thought Leadership &amp; Market Analysis: Be the internal and external voice of the agency and partner ecosystem; synthesize insights, trends, and feedback into actionable strategies. Represent Pinterest in key agency forums and industry events.</li> </ul> <h4> What we’re looking for:</h4> <ul> <li>15+ years experience in product marketing or product management roles, with 5+ years in people leadership at-scale; track record of building and managing large, global teams.</li> <li>Proven expertise in ad tech, online advertising, or related technology industries; well-versed in industry trends and dynamics across advertisers, agencies, merchants, and partners.</li> <li>Bachelor’s degree in Marketing, Business Administration, a related field or equivalent experience.</li> <li>Results-driven, analytical thinker with strong product instinct—able to balance qualitative and quantitative insights, data, and market intuition to make sound decisions.</li> <li>Deep experience owning product launches, GTM strategy and execution, product positioning, and segment-based marketing programs.</li> <li>Outstanding cross-functional collaborator—able to align executive and stakeholder audiences, resolve competing priorities, and drive company-wide impact.</li> <li>Exceptional communicator and storyteller; able to translate complex concepts into clear and compelling product narratives.</li> <li>Demonstrated ability to operate and lead in fast-paced and ambiguous environments; adept at course-correcting and problem-solving.</li> <li>Deep experience leading strategic, high-visibility initiatives in matrixed, global organizations.</li> <li>A passion for Pinterest’s mission—to inspire people and make the online world more positive and useful.</li> </ul> In-Office Requirement Statement: <ul> <li>We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.</li> </ul> Relocation Statement: <ul> <li>This position is not eligible for relocation assistance. Visit our <a href="https://www.pinterestcareers.com/pinflex/" target="_blank">PinFlex</a> page to learn more about our working model.</li> </ul> #LI-HYBRID #LI-RR4 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found <a href="https://www.pinterestcareers.com/pinterest-life/" target="_blank">here</a>. US based applicants only $221,000—$455,000 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete <a href="https://forms.gle/sS24D4WboEKUZMQK6" target="_blank">this form</a> for support.

Pinterest

Senior Director, Ads Product Marketing

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!The Opportunity"If you are a motivated, strategic thinker with a proven track record in solution selling to partners and third party alliances, we welcome you to be a vital contributor to our expanding business. Join us in creating impactful partnerships and driving the adoption of FICO's advanced analytics and software solutions to address critical business challenges. With more than 60 years of stable growth, FICO’s world class decisioning and analytic solutions support smarter fraud, risk, marketing and customer management decisions for thousands of businesses worldwide. As a New Business Sales Partner, you’ll be responsible for hunting, cultivating and closing new business opportunities related to FICO’s Platform supporting the Partner &amp; Alliances team globally." - Vice President, Sales Management.What You’ll Contribute<ul> <li>Share expertise and thought leadership in Decisioning, Analytics, Rapid Application Development and Optimization with clients so they can leapfrog the competition leveraging FICO’s cutting-edge technology platform capabilities.</li> <li>Build relationships with senior client stakeholders within our partners ecosystems globally to gain insights into their most urgent decision management related business problems while articulating FICO’s platform capabilities.</li> <li>Research and shape potential solution opportunities through collaborative engagement with internal Key Account Managers, Domain Experts and Solution Implementation Consultants to formulate and effectively position solution proposals.</li> <li>Create comprehensive client business plans and engage in complex deal structuring and negotiations to protect existing business and win new deals.</li> <li>Ensure clients are delighted with solutions purchased to create win-win relationships that are longterm, expanding, and profitable.</li> <li>Collaborate across internal functions including Global Solution Architecture, Product Development and Professional Services to shape a cohesive sales effort that educates our customers on the tremendous business value the FICO Platform delivers.</li> <li>Manage sales to quarterly and annual targets, with significant earnings upside when targets are exceeded.</li> </ul>What We’re Seeking<ul> <li>Bachelor’s degree in computer or software engineering or a science-based discipline, or equivalent experience developed in a commercial environment.</li> <li>High-level communication skills, including strong verbal, written, and presentation skills in English.</li> <li>Strong track record building relationships with “C-Suite” clients in Dubai by combining an understanding of the client’s industry and shared business challenges along with knowledge of complex analytic solutions.</li> <li>Strong Technical or architecture background.</li> <li>Demonstrated success structuring and selling complex, enterprise software solutions to large clients in financial services/banking, insurance, telecommunications, auto finance and manufacturing.</li> <li>Knowledge or experience in Consumer Lending, Credit Risk, Account Management, Retail Banking and Authentication/Fraud is a plus.</li> <li>Technical and business familiarity with data management, contextual profiling, data streaming, decision management, reject Inference, orchestration, Machine Learning, Artificial Intelligence, Simulation, Optimization, Analytics (PMML, R, Python, SAS), Cloud deployments and/or API Integration.</li> <li>Passion to learn and educate colleagues and customers through presentations, and conversations. Strong listening skills and a genuine interest in clients’ needs to propose innovative solutions to solve their technical and business challenges.</li> <li>Experience in Decisioning, Analytics or Optimization space working for one the major vendors in the space (PEGA, IBM, SAS, TIBCO, Etc.) or one the major consulting firms (Accenture, Deloitte, Oliver Wyman, etc.) is a plus.</li> <li>Passion to win, work hard and thrive under high pressure situations.</li> <li>Collaborative style with experience engaging a diverse group of internal stakeholders to articulate a truly compelling client value proposition.</li> <li>Ability to travel up to 50% of the time.</li> <li>Experience in in working with channel partner relationships, including prospect identification, qualification, onboarding, and revenue generation.</li> <li>Understanding of pricing strategies in a channel distribution environment, including transaction based and revenue share models.</li> <li>Experience in teaming relationships and third-party alliances, as well as delivering complex deals with varying close cycles.</li> </ul>Our Offer to You<ul> <li>An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.</li> <li>The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.</li> <li>Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognised for doing so.</li> <li>An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.</li> </ul>#LI-JW1 #LI-RemoteWhy Make a Move to FICO?At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide:• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.• Lending — 3/4 of US mortgages are approved using the FICO Score.Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!Learn more about how you can fulfil your potential at <a href="http://www.fico.com/Careers" target="_blank">www.fico.com/Careers</a>FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.Information submitted with your application is subject to the FICO Privacy policy at <a href="https://www.fico.com/en/privacy-policy" target="_blank">https://www.fico.com/en/privacy-policy</a>

FAIR ISAAC CORP

Platform Solution Sales - Partners and Alliances

Haydon Kerk Pittman (HKP) is a combination of three world-class AMETEK brands that supply advanced linear and rotary motion solutions to a diverse mix of global customers. HKP is recognized as a leading manufacturer of custom linear and rotary motion solutions for precision automation. Our goal is to empower our customers to realize their vision. We are looking for a Sales Engineer to cover the New England region of our North America territory. This role plans, manages, and coordinates activities related to the sale and promotion of products and services of HKP. This role facilitates the development of new market strategies including discovering new product platform profiles, finding new business opportunities, maintaining existing accounts, and advising/guiding the business in the most effective use of resources for the purpose of serving our customers and meeting the territory's growth goals. What you will do: <ul> <li>Develop and deliver growth strategies for your region</li> <li>Identify adjacent product, application, and market/product growth opportunities</li> <li>Meet or exceed annual sales and profit targets</li> <li>Collaborate with other stakeholders (ex. Operations, Product Managers, Engineering, Inside Sales &amp; Customer Service) to achieve targets</li> <li> Collaborate with advertising and market implementation plans to drive <ul> <li>Lead generation, qualification, and follow-up</li> <li>Trade show participation</li> </ul> </li> <li> Create and maintain relationships with customers <ul> <li>Travel to visit current and new customers frequently</li> <li>Position HKP as a differentiated technical leader</li> <li>Understand the nature and application of our products</li> <li>Follow up on leads</li> <li>Be aware of customer "pain points" and collaborate with internal parties to provide solutions and reinforce account loyalty</li> </ul> </li> </ul> We are looking for: <ul> <li>Bachelor's degree in a technical or related field; or equivalent combination of education and experience</li> <li>At least 3 years of direct technical sales experience required</li> <li>Must currently reside in the territory to be covered</li> <li>Experience and/or knowledge of linear and rotary motion a plus</li> <li>Demonstrated influencing and negotiation skills</li> <li>Strong bias for action</li> <li>Proficiency in MS Office</li> <li>Must be able to work well within a team and independently</li> </ul> #LI-JT1

AMETEK

Sales Engineer - New England

Ready to be a Titan?As a Senior Customer Success Manager, Strategic Accounts, you’ll manage the long term success of ServiceTitan’s largest customers, our strategic accounts (franchise systems and select multi-location enterprise customers). You’ll create partnerships with executive and management contacts in strategic accounts and collaborate on projects and initiatives to drive ongoing success, product adoption, and evangelism with franchise owners, aggregate groups, and end users. The ideal candidate will be able to quickly learn new software, proactively manage executive teams and associated accounts to meet internal and external goals, turn customers into partners, and be comfortable wearing many hats to meet changing customer and project needs.What you'll do: <ul> <li>Develop strong working relationships with corporate contacts in strategic accounts </li> <li>Coach and train on product best practices and workflows to corporate staff, franchise owners, and end users </li> <li>Collaborate with customers and product managers to manage product enhancement requests</li> <li>Act as a subject matter expert on custom product features for strategic accounts</li> <li>Manage initiatives to increase product adoption, customer satisfaction and evangelism</li> <li>Analyze user engagement data and identify actionable insight - KPIs will be reported on regularly </li> <li>Gather intelligence on how customers are using our products and determine what features and services are the most/least valuable to their businesses</li> <li>Build and present business reviews and provide recommendations to reinforce the value of ServiceTitan</li> <li>Act as an escalation point on customer support tickets</li> <li>Update account and contact records for strategic accounts to ensure accurate reporting</li> <li>Identify areas for improvement in the customer experience, both in our product and processes</li> <li>Onboard new customers to ServiceTitan - Customer Success Managers primarily own the long term relationship with customers, but may assist with new customer onboarding as needed</li> </ul>What you’ll need:<ul> <li>5+ years of relevant experience managing multiple accounts and/or projects with a proven track record of success</li> <li>Be a self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others</li> <li>Exceptional account management skills &amp; project management skills with strict attention to detail </li> <li>Demonstrated ability in learning new software programs and identifying opportunities to use their full potential</li> <li>A natural ability to think several steps ahead of the client and take proactive steps to address roadblocks, risks and issues</li> <li>Be a problem-solver who has a demonstrated ability to overcome challenges and ambiguity with creative solutions</li> <li>Team player with strong communication and organizational skills, and an ability to “roll with the punches”</li> <li>&lt; 15% travel nationwide (TBD based upon travel restrictions due to COVID-19)</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.</li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.</li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $113,100 USD - $151,300 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

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