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Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as our next Manager of Technical Partnerships on Twilio’s Emerging Technology and Innovation. About the job At Twilio, our team is dedicated to identifying, exploring, and developing disruptive new products and platforms that anticipate what the world will need three to five years ahead. We unite world-class product, engineering, design, and research talent to transform ambitious concepts into market-defining realities. We are looking for a passionate and strategic Manager of Technical Partnerships to drive the discovery, cultivation, and scaling of external technical partnership opportunities that will help Twilio shape the future of communications technology. Reporting to the VP of ETI, you will collaborate closely with product, engineering, research, and design teams, as well as external startups, technology leaders, and ecosystem partners. We are looking for someone who can help accelerate our path towards bold initiatives and forge relationships that can enable our technical experiments. Your success is measured not just by the products incubated, but by your ability to create a steady pipeline of validated future bets and elevate the organization’s long-term innovation capacity Responsibilities In this role, you’ll: <ul> <li> Partnership Strategy: Develop and execute a strategy for technical partnerships aligned with Twilio’s Horizon 3 innovation priorities (Next-gen communications, privacy/identity tech, and more)</li> <li> Sourcing &amp; Evaluation: Proactively scout, evaluate, and engage with startups, research labs, emerging platforms, and established technology leaders to identify high-potential partnership opportunities</li> <li> Technical Diligence: Assess the technical value, feasibility, and integration potential of prospective partner solutions</li> <li> Relationship Building: Cultivate deep, trusted relationships with external technical partners (startups, open source projects, universities, etc.), acting as Twilio’s primary point of contact</li> <li> Innovation Enablement: Collaborate on joint proofs-of-concept, co-investment pilots, and complex integrations that accelerate learning and market entry</li> <li> Market Intelligence: Stay ahead of industry trends, emerging technologies, and competitor activities; provide synthesized recommendations for investment and partnership</li> <li> Ecosystem Representation: Represent Twilio at industry events, conferences, and innovation forums, evangelizing our vision and cultivating partnership opportunities</li> </ul> Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li> Education &amp; Experience: Bachelor’s degree in a technical field (Computer Science, Engineering, etc.) or equivalent; MBA or advanced degree a plus. 5+ years in technology partnerships, business development, technical program management, or related fields</li> <li> Technical Acumen: Strong understanding of software, APIs, cloud platforms, and emerging technologies (AI, IoT, blockchain, etc.), with the ability to converse at a deep technical level</li> <li> Deal Experience: Demonstrated track record of sourcing, negotiating, and executing technical partnerships, pilots, or co-development initiatives</li> <li> Strategic Mindset: Passion for innovation, with the ability to balance blue-sky thinking with rigorous assessment of technical and commercial viability</li> <li> Influence &amp; Communication: Exceptional communication, relationship management, and stakeholder engagement skills; proven ability to influence technical and executive stakeholders</li> <li> Self-starter: Comfort in ambiguity and fast-paced environments; entrepreneurial spirit and bias for action</li> </ul> Desired: <ul> <li>Strong network among startups, VCs, and research communities in relevant domains.</li> <li>Experience in early-stage product/technology incubation or venture studio models.</li> <li>Prior experience in large-scale communications, CPaaS, or SaaS environments.</li> </ul> Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $167,760.00-$209,700.00</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $177,680.00-$222,100.00.</li> <li>Based in the San Francisco Bay area, California: $197,400.00-$246,700.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until 6/20/25 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio

Manager of Technical Partnerships

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world. How would you like to make a difference everyday by empowering business owners with business lending solutions to help them reach their greatest potential? We are looking for self-directed movers and shakers to engage with business owners, solve problems and close deals in our fast-paced environment with confidence. If that describes you, keep reading for more details about this position. Summary: PayPal is seeking high potential, performance driven people to join the Global Merchant Lending Inside Sales Team. This represents an exciting opportunity to join, learn and grow with a team that is empowered to innovate constantly and to compete fiercely and to thrive in a culture that allows for career growth opportunities and be part of an industry leading company. As a member of the Global Merchant Lending Inside Sales Team at PayPal, you will contribute by facilitating loans in PayPal’s growing merchant lending market and create exceptional relationships with business owners who are interested in acquiring additional capital to grow their business by building rapport and developing trust to understand their borrowing needs. If you're ready to take up our global challenge, bring your passion, experience, and vision to the team at PayPal. We are proud to work here. You will be, too. Job Description: Responsibilities: <ul> <li>Actively engage business owners who are interested in funding for their business</li> <li>Build exceptional relationships with business owners by establishing rapport and developing trust to understand their borrowing needs</li> <li>Listen attentively to customer needs and concerns; demonstrate empathy while overcoming customer objections</li> <li>Demonstrate a strong ability to close the deal while maintaining a high level of customer satisfaction</li> <li>Meet and exceed established sales and quality goals</li> <li>Utilize Salesforce to log, track and maintain customer records</li> <li>Embrace PayPal’s Culture and Values and be passionate about providing a world class customer experience </li> </ul>Preferred Qualifications: <ul> <li>Bachelor’s degree or equivalent practical work experience</li> <li>Prior experience in sales, account management or inside sales within a B2B environment or marketing, financial services, or business development experience</li> <li>Superb interpersonal skills and the ability to build relationships and trust quickly over the phone</li> <li>Competitive nature with a strong passion and work ethic to exceed personal and professional goals</li> <li>Ability to work collaboratively and effectively, both on a team and individually, in a high energy, ever-changing, dynamic sales environment</li> <li>Must be quality and detailed oriented with strong working knowledge of the internet, e-commerce, and suite of Microsoft Office products</li> <li>Strong communication skills to enable positive interaction with business owners and all levels and functions within the organization</li> <li>Proven experience adapting and thriving in a constantly changing environment </li> </ul>Our world-class culture is something we’re proud of. We’re committed to creating a thriving and inclusive workplace with great benefits including: <ul> <li>Medical, dental and vision </li> <li>Help with your Medical Plan </li> <li>Health Savings Account</li> <li>Wellness Coaching</li> <li>Employee Assistance Program</li> <li>Emotional Wellness 24/7 Support</li> <li>401K</li> <li>Employee Stock Program</li> <li>Financial Coaching</li> <li>Flexible Spending Accounts</li> <li>Retirement Planning</li> <li>Life, Accident, Disability Insurance</li> <li>Paid Time off</li> <li>Sabbatical</li> <li>Educational Assistance</li> <li>Fertility Benefits</li> <li>Adoption Support</li> <li>Dependent Care FSA</li> <li>Child &amp; elder care resource</li> <li>New Parent Resources</li> <li>Relocation Benefits </li> </ul>For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national hourly pay range for this role is PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national hourly pay range for this role is $27 to $53 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a> Who We Are: To learn more about our culture and community visit <a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank">https://about.pypl.com/who-we-are/default.aspx</a> Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York city. Click <a href="https://careers.pypl.com/Contact-Us/default.aspx" target="_blank">https://careers.pypl.com/Contact-Us/default.aspx</a> to view the notice. REQ ID R0113136

PayPal

Merchant Lending - Account Executive

When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate.WHO WE ARETealium is the most trusted and world’s largest independent customer data platform. Tealium connects customer data – spanning web, mobile, offline, and IoT devices — so brands can connect with their customers. Tealium’s turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure. Tealium’s customer data solutions encompass tag management, an API hub, a customer data platform with machine learning and AI, and data management solutions that make customer data more valuable, actionable, and secure. Tealium has been a trusted provider of customer data solutions for more than a decade, and more than 850 top businesses worldwide including Microsoft, Hyatt, Gap, and HSBC rely on Tealium to power their customer data strategies.Team Tealium works and lives across the U.S. and in nearly 20 countries across the world. We are intentional about our culture, our investment in our team members and how we care and connect. Tealium = Teal + Helium. Teal: a vibrant reflection that evokes authenticity, trustworthiness, reliability, open communication and clarity of thought. Helium: we rise above, a kinetic force that elevates our customers’ and our experiences beyond all others. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.WHAT WE ARE LOOKING FORWe are looking for a passionate, motivated, high-performing sales and channel management professional with experience selling data-driven SaaS technology both directly and through partners to accounts &gt;1B in revenue. The ideal candidate historically meets and exceeds quota, thrives on winning and is willing to take the necessary steps to get there, including but not limited to partner development and management, customer expansion, new business prospecting, building and maintaining a pipeline of 4X quota, as well as possessing the ability to strategically navigate through organizations in an effort to get in front of key decision makers.This role will focus on Latin America. The ideal candidate will be open to travel within the region as needed. Fluency in Spanish is required; Portuguese is a plus.YOUR DAY TO DAY<ul> <li>Qualify, build, and manage an accurate sales pipeline working accounts in your assigned territory. Maintain a high volume of activity, including outbound calls, emails, and social selling.</li> <li>Develop and manage channel partners in the LATAM region</li> <li>Manage an existing customer book of business in the LATAM market with a focus on growth and expansion</li> <li>Prospect into enterprise-sized companies with a focus on generating new business.</li> <li>Deliver in-person and web-based sales presentations, illustrating strong product knowledge and sales best practices.</li> <li>Strategically focus and target your territory to close new business, leveraging support staff and providing direction and guidance to your sales prospecting team.</li> <li>Maintain a strong level of proficiency in all products, including the target buyer, product positioning, major benefits and features, as well as the skills to communicate those benefits to customers.</li> <li>Ensure 100% customer satisfaction with all prospective customers</li> </ul>WHAT YOU BRING TO TEALIUM<ul> <li>Spanish language fluency (written and spoken) is required for this position, in addition to English.</li> <li>Understanding of the business culture in the LATAM region</li> <li>LATAM Partner and Channel Management Experience</li> <li>You have the ability to travel monthly for client meetings, trade shows, conferences, etc. (Roughly 25-30% travel required)</li> <li>You bring 5+ years of full-cycle SaaS sales experience in a Digital Marketing or Big Data/Analytics environment. </li> <li>Experience selling to accounts &gt;1B in revenue and closing deals &gt;1M in ARR</li> <li>You have proven success in developing and closing business in LATAM</li> <li>You are technically adept, self-motivated, and driven by results</li> <li>You possess the ability to accurately forecast based on realistic opportunity assessments</li> <li>Bachelor of Science or Bachelor of Administration strongly preferred</li> </ul>WAGE TRANSPARENCYIn many U.S. states, employers are required to include a pay range for posted positions. Although this isn't a requirement in every state, communicating transparently is a cornerstone of our operations at Tealium, and we believe in making this information available to all applicants.The U.S. pay range for this full-time position is listed below, however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a competitive base salary, this position is eligible for a robust benefits package that includes the following:<ul> <li>Employees are eligible to receive an annual bonus and stock options. </li> <li>Employees and their families are eligible for medical, dental, vision, life, and disability insurance. </li> <li>Employees have the option to enroll in our 401k plan and are eligible to receive contributions for company matching.</li> <li>Employees are eligible for flexible paid time-off and extended paid parental leave. </li> <li>We offer 11 paid holidays annually with an additional Healium Be-Well break for most employees.</li> <li>We offer 15 hours of paid work time for volunteer activities and programs. </li> <li> Our sick leave accrual is the following for our employees: <ul> <li>Exempt CA employees (not including San Francisco) including NY : accrue 40 hours each year. Unused sick leave carries over into the next year. Employees cannot exceed 80 hours in a given year.</li> <li>Exempt Non - CA employees (not including NY) including SF: Accrue 1 hour every 30 hours worked. Cannot exceed 180 hours in the calendar year.</li> <li>Non-Exempt: accrue 1 hour every 30 hours worked. Unused carries over to the next year. Not to exceed 108 hours in a calendar year.</li> </ul> </li> </ul>An overview of our benefits and perks can be found on our careers page,<a href="https://tealium.com/careers/" target="_blank"> https://tealium.com/careers/</a>. Additional details regarding the benefits package will be provided during your interview process. Compensation Range: $120,000 - $150,000 Base Salary, PLUS Commission Compensation, PLUS Stock OptionsThis position will earn commission on deals closed pursuant to Tealium’s commission policy, the details of which will be provided upon request.#LI-KK1#LI-RemoteWHY YOU WANT TO WORK HEREAt Tealium, we don’t just offer the ordinary, we provide the extraordinary: <ul> <li> Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium</li> <li> Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries</li> <li> Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually</li> <li> Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment</li> <li> Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants </li> <li> Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays</li> <li> Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness</li> <li> Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs</li> <li> Health and Related Benefits Programs, offering market competitive benefits programs</li> </ul>Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.The highly relevant and differentiated positioning of Tealium’s solutions makes this a unique and rewarding career opportunity.*Offerings vary by level and location.

Tealium

Sr. LATAM Account Executive (Remote)

<h2> Technical Inside Sales Engineer </h2> <a href="#"> apply now </a> <a href="#"> Back To Search Results </a> LOCATION: Tulsa, Oklahoma FLEXIBILITY: Hybrid/Onsite SALARY: $50,000 - $70,000 SALARY: $50,000 - $70,000 POSTED: June 3, 2025 JOB TYPE: Direct Hire JOB ID: 31249 <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h4> Job details </h4> <h4><a href="https://jobs.inceed.com/job/31249" target="_blank">To Apply for this Job Click Here</a></h4> Position: Technical Inside Sales Engineer Compensation: $50,000 – $70,000 annually Location: Tulsa, Oklahoma Inceed has partnered with a great company to help find a skilled Technical Inside Sales Engineer to join their team! Are you ready to dive into an all-hands-on-deck role where you’ll wear many hats and grow your career? This company is eager to bring someone on board who can quickly adapt and contribute. As a Technical Inside Sales Engineer, you’ll support customers and employees, ensuring projects run smoothly and efficiently. You’ll have the opportunity to learn and grow, with potential for advancement and development in a dynamic work environment. Key Responsibilities &amp; Duties: <ul> <li>Manage and process customer orders efficiently</li> <li>Coordinate inventory control and maintain stock levels</li> <li>Assist with quoting parts and field installations</li> <li>Engage with customers for sales and parts recommendations</li> <li>Assemble and test lubrication systems</li> <li>Collaborate with shipping personnel for order fulfillment</li> <li>Utilize Excel for order functions and data management</li> <li>Travel to the field to understand business operations</li> </ul> Required Qualifications &amp; Experience: <ul> <li>Proficiency in Excel for data management</li> <li>Strong communication skills for customer interaction</li> <li>Experience in order processing and inventory control</li> <li>Ability to work onsite with flexibility for occasional remote work</li> </ul> Nice to Have Skills &amp; Experience: <ul> <li>Experience with drafting and AutoCAD</li> <li>Background in technical sales or Mechanical engineering</li> <li>Familiarity with AMOT products and temperature control valves</li> </ul> Perks &amp; Benefits: <ul> <li>This opportunity includes a comprehensive and competitive benefits package—details will be shared during later stages of the hiring process.</li> </ul> If you are interested in learning more about the Technical Inside Sales Engineer opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #LI-Onsite #MON #INDTUL #LI-HM1 <h4><a href="https://jobs.inceed.com/job/31249" target="_blank">To Apply for this Job Click Here</a></h4> <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/31249-technical-inside-sales-engineer-tulsa-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/31249-technical-inside-sales-engineer-tulsa-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/31249-technical-inside-sales-engineer-tulsa-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/31249-technical-inside-sales-engineer-tulsa-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/31249-technical-inside-sales-engineer-tulsa-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/31249-technical-inside-sales-engineer-tulsa-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h4> Apply Now </h4> "*" indicates required fields <h2> About Us </h2> Inceed is a staffing and recruiting team full of people-loving people. Specializing in the IT and Finance &amp; Accounting fields, we thrill at the opportunity to help you discover the next step in your career or, as we call it, your “something better”. And with the broad reach of our multiple branches, we’re able to do so nationwide. It feels weird tooting our own horn, but we are super proud to be: (same list awards and recognitions) Once we synch up with you to discuss a job posting, we value connection above all else. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?

Inceed

Technical Inside Sales Engineer

Your Job John Zink, a Koch Engineered Solutions company, is looking for a Strategic Account Representative in Tulsa, OK. This role will be in the Vapor/Biogas Parts Department. Our customer base is primarily in the Product Distribution terminals and Waste Management Market. The primary focus of this role will be to develop and maintain strong customer relationships with key accounts and assigned sales territory, to increase sales and expand our customer base. The successful candidates will have the ability to evaluate customer needs and look for ways to increase product scope through add-on sales, product upgrades and cross-selling field services. This role will interact with a variety of internal groups such as procurement, drafting, manufacturing and legal. The successful candidates will have excellent communication skills (written, verbal, interpersonal); strong organizational skills; the ability to work independently managing a sales territory; as well as the ability to work in a team setting. Our Team As a strategic account manager, your primary goal is to foster long-lasting relationships with your assigned customers by understanding their needs and providing them with win-win solutions that increase replacement sales business and cross promotes John Zink products and services. You will work closely with engineering and outside sales teams to identify and pursue larger scope opportunities and product upgrades. This role requires you to collaborate with various internal groups such as: procurement, design, manufacturing, order management and execution. The successful candidate will have excellent communication skills (written, verbal, interpersonal), strong organizational skills and the ability to work independently managing strategic accounts, as well as the ability to collaborate as a team to create long term value for our customers &amp; John Zink. What You Will Do <ul> <li>Manage a high volume of workflow in a fast-paced sales environment with heavy customer interaction and quick response time requirements to meet customers required schedules</li> <li>Apply economic and innovative thinking to generate additional sales growth</li> <li>Analyze market data to determine market-based pricing</li> <li>Ability to understand our competitive advantage and use a creative approach to win orders</li> <li>Ability to drive modification of standard products to meet customer needs</li> <li>Generate written proposals</li> <li>Evaluate commercial terms and conditions</li> <li>Following the customer compliance guidelines</li> </ul> Who You Are (Basic Qualifications) <ul> <li>Parts or equipment sales experience</li> <li>Understanding of engineering drawings &amp; data sheets</li> <li>Ability to travel up to 15%</li> </ul> What Will Put You Ahead <ul> <li>Sales experience in petrochemical and refining markets</li> <li>Experience fostering customer relationships to create long term mutually beneficial value</li> <li>Experience reading equipment drawings, bill of materials and familiarity with manufactured parts</li> <li>Experience relaying technical concepts to internal and external customers</li> <li>Working knowledge of Salesforce, Cloud Suite, and Microsoft 365</li> <li>Experience in product distribution in waste management.</li> </ul> At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy <a href="https://jobs.kochcareers.com/pages/culture" target="_blank">here</a>. Who We Are As a Koch Engineered Solutions company, John Zink Hamworthy Combustion (JZHC) is a global leader in emissions control and a pioneer in modern Smart Combustion solutions. Our research and development facilities make up the largest testing complex of its kind. Additionally, our worldwide service organization is the largest, most technically advanced team of its kind. We provide solutions to capture emissions, destroy pollutants, manage waste and heat vital processes to help industries operate more cleanly and efficiently. At Koch, employees are empowered to do what they do best to make life better. Learn how our <a href="https://www.kochind.com/about/business-philosophy" target="_blank">business philosophy</a> helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click <a href="https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf" target="_blank">here</a> for additional information. (For Illinois E-Verify information click <a href="https://labor.illinois.gov/content/dam/soi/en/web/idol/employers/posters/e-verify/Right%20to%20Privacy%20in%20the%20Workplace_English.pdf" target="_blank">here</a>, <a href="https://labor.illinois.gov/content/dam/soi/en/web/idol/employers/posters/e-verify/Right%20to%20Privacy%20in%20the%20Workplace_Spanish.pdf" target="_blank">aquí</a>, or <a href="https://labor.illinois.gov/content/dam/soi/en/web/idol/employers/posters/e-verify/Right%20to%20Privacy%20in%20the%20Workplace_Polish.pdf" target="_blank">tu</a>).

Koch Industries

Strategic Account Representative

<h2> IT Account Manager (Tulsa) </h2> <a href="#"> apply now </a> <a href="#"> Back To Search Results </a> LOCATION: Tulsa, Oklahoma FLEXIBILITY: Hybrid/Onsite SALARY: $50,000 - $55,000 SALARY: $50,000 - $55,000 POSTED: May 27, 2025 JOB TYPE: Direct Hire JOB ID: 31019 <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h4> Job details </h4> <h4><a href="https://jobs.inceed.com/job/31019" target="_blank">To Apply for this Job Click Here</a></h4> Compensation: $55k base salary + uncapped commission Location: Tulsa, OK Position: Technical Sales (IT Account Manager) Inceed has partnered with a great company to help find a skilled Technical Sales (IT Account Manager) to join their team! This is an excellent opportunity for someone with a mix of technical understanding and a passion for client-facing roles to join a growing team. This is a great opportunity for someone to leverage their sales expertise and passion about building client relationships while working with technology. The Information Technology Account Manager will step into a warm pipeline with active clients—providing momentum from day one and plenty of room to grow their own book of business. With a focus on long-term relationships over transactional sales, this role is perfect for someone who wants to act as a trusted technology partner, not just a seller. You’ll work closely with pre-sales engineers to deliver customized solutions and engage with a wide range of clients through business reviews, strategy sessions, and ongoing support. Responsibilities: <ul> <li>Manage a portfolio of existing client accounts while actively seeking new business opportunities </li> <li>Partner with pre-sales engineers to develop and present tailored technology solutions </li> <li>Conduct quarterly business reviews and act as a strategic advisor to clients </li> </ul> Required Qualifications &amp; Experience: <ul> <li>Basic technical knowledge of networking hardware such as firewalls, routers, and switches </li> <li>Outgoing personality with strong interpersonal and communication skills </li> <li>Ability to articulate the business value of technical solutions to non-technical audiences </li> </ul> Nice to Have Skills &amp; Experience: <ul> <li>Previous experience in sales, account management, or customer-facing technical roles </li> <li>Understanding of IT concepts and cloud-based services </li> <li>Experience prospecting or building a book of business </li> </ul> Perks &amp; Benefits: <ul> <li>Comprehensive benefits package available </li> </ul> If you are interested in learning more about the Technical Sales (IT Account Manager) opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #LI-BO1 #LI-Onsite <h4><a href="https://jobs.inceed.com/job/31019" target="_blank">To Apply for this Job Click Here</a></h4> <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/31019-it-account-manager-tulsa-tulsa-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/31019-it-account-manager-tulsa-tulsa-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/31019-it-account-manager-tulsa-tulsa-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/31019-it-account-manager-tulsa-tulsa-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/31019-it-account-manager-tulsa-tulsa-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/31019-it-account-manager-tulsa-tulsa-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h4> Apply Now </h4> "*" indicates required fields <h2> About Us </h2> Inceed is a staffing and recruiting team full of people-loving people. Specializing in the IT and Finance &amp; Accounting fields, we thrill at the opportunity to help you discover the next step in your career or, as we call it, your “something better”. And with the broad reach of our multiple branches, we’re able to do so nationwide. It feels weird tooting our own horn, but we are super proud to be: (same list awards and recognitions) Once we synch up with you to discuss a job posting, we value connection above all else. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?

IT Account Manager (Tulsa)

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description: The Business Manager role is a key contributor to a Financial Advisor team in creating strategy and ensuring execution related to multiple metrics and priorities across the teams business plan and goal deliverables. Helps manage the teams business plan and practice financials. Tracks progress with quantifiable business and activity goals and ensures team daily activities aligns with practice metrics, goals and objectives. Coordinates team assignments, projects and key initiatives, and ensures execution of teams client service strategy. Requires a thorough knowledge of the Merrill Lynch Wealth Management business functional area and products. Requires a working knowledge of general bank policies, programs and procedures and financial/accounting practices. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. This role is an FA Paid Resource. Required Qualifications: <ul> <li>Series 7, 63/65 or 66 or equivalent; must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they support</li> <li>SAFE Act Registration; ADV-2B Required</li> <li>Obtain and/or maintain at least one firm approved designation</li> <li>Strong leadership abilities, communication and delegation skills</li> <li>Understanding of how to deliver a strong overall client experience</li> <li>Thorough knowledge and understanding of the suite of Wealth Management products and services</li> <li>Proven ability to manage risk and make sound decisions by having a deep understanding of industry regulations, supervisory requirements and policies/procedures</li> <li>Strong analytical skills with ability to identify trends, root cause and effects and implement improved processes to increase growth and mitigate risk</li> <li>Ability to influence and demonstrate strong and effective leadership through clear communication and collaboration with other partners to make sound decisions with courage and conviction; demonstrated ability to influence to the desired outcome, without direct authority</li> </ul> Skills: <ul> <li>Administrative Services</li> <li>Customer Experience Improvement</li> <li>Project Management</li> <li>Sales Performance Management</li> <li>Strategy Planning and Development</li> <li>Business Acumen</li> <li>Business Analytics</li> <li>Candidate Screening</li> <li>Coaching</li> <li>Continuous Improvement</li> <li>Account Management</li> <li>Process Simplification</li> <li>Reporting</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Business Manager

What you can expectLead global strategy for revenue leader development and onboarding across Sales, CS, and Renewals. You’ll design leadership programs, build onboarding experiences, and implement frameworks that boost performance. Collaborate with teams like the Value Selling COE and leverage AI tools to enhance training, coaching, and productivity.About the TeamZoom’s Global Revenue Operations team empowers our Go-To-Market teams with tools, skills, and insights to drive growth. The Sales Acceleration function focuses on sales manager excellence, onboarding, and enablement—fostering a high-performing, learning-driven culture in a dynamic environment.Responsibilities<ul> <li>Leading global strategy for developing and onboarding revenue leaders across AE, Sales Engineering, CS, and Renewal roles.</li> <li>Developing a comprehensive Revenue Leader Pathway, including leadership training focused on communication, motivation, strategic thinking, and sales performance management.</li> <li>Designing and executing immersive onboarding that aligns new leaders with Zoom’s culture, values, and processes, reducing ramp time and boosting satisfaction.</li> <li>Establishing a competency framework to identify and address skill gaps, supporting continuous growth and capability building across all Revenue Organization leadership roles.</li> <li>Collaborating with the Value Selling COE to scale the Zoom Way of Selling and deliver training in account management and value-based selling.</li> <li>Partnering with the Value Selling COE to scale the Zoom Way of Selling and deliver impactful training in account management and value-based selling.</li> <li>Creating engaging learning experiences and integrating AI-driven tools to support personalized training, real-time coaching, sales call analysis, and productivity enhancement through automation.</li> </ul>What we’re looking for<ul> <li>Have extensive experience (6+) in sales leadership with success in coaching high-performing teams,</li> <li>Have solid experience (3+) in enablement or sales-related roles and people management experience.</li> <li>Have established experience (4+) in talent management, including developing onboarding or leader enablement programs, with a passion for employee experience and growth culture.</li> <li>Have the ability to design and deliver impactful training for sales leaders, including sales manager playbooks and reinforcement beyond traditional methods.</li> <li>Have robust experience in value selling methodologies like MEDDPICC or other consultative approaches, with a deep understanding of onboarding, sales process, and leadership coaching.</li> <li>Have interpersonal, communication, and organizational skills, with the ability to influence and build trust across diverse teams and levels.</li> <li>Be fluent in sales and enablement tech including CRM (Salesforce), Seismic, CMS, LMS, ROI/TCO tools, and platforms supporting forecasting, pipeline management, and analytics.</li> </ul>Salary Range or On Target Earnings:Minimum:$126 500,00Maximum:$276 700,00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:06/27/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

Leader, GTM Sales Acceleration

Location: Must live within a commutable distance of the Tampa, FL, Cary, NC, Bridgewater, NJ, Warwick, RI, office Once a month in office for meetings Insight CoPilot Product Owner <ul type="disc"> <li>Serve as Product Owner for the core capabilities of the Agent Desktop (Salesforce) system that supports MetLife Global Customer Service and Operations.</li> <li>Lead deep strategic vision and initiatives focused on leveraging Artificial Intelligence (AI) to enhance customer and Contact Center associate experiences, optimizing tools such as Co-Pilot, post-call wrap/import speech analytics, and tracking data utilization of Co-Pilot.</li> <li>Drive an advanced understanding of Salesforce CoPilot capabilities, ensuring alignment with business strategies and key performance indicators (KPIs) to achieve impactful outcomes.</li> <li>Architect and execute comprehensive Artificial Intelligence (AI) strategies that translate to achieving crucial KPIs (e.g., AHT) and other Objective Key Results (OKRs), drawing valuable insights to facilitate informed decision-making and next steps.</li> <li>Oversee and guide the progression of CRM (Salesforce) product stories throughout sprints and iterations, proactively resolving issues and removing blockers to ensure smooth development.</li> <li>Formulate and execute a strategic plan for the roll-out/release of new features and functionalities, defining, measuring, and reporting on product analytics, performance, and success metrics.</li> <li>Collaborate with Application Development to lead innovative discovery processes on new concepts, determining and refining business and customer value based on technical feasibility.</li> <li>Participate in cross-functional system demos, review UAT, ensure thorough post-production check-outs, and monitor/prioritize post-production issues.</li> <li>Actively engage with business owners and leaders to discuss strategic business initiatives, recommending cutting-edge AI technology solutions to support and propel those strategies forward.</li> <li>Cultivate and manage relationships with multiple stakeholders including Contact Center LOBs, Digital, Application Development, Risk/Security, and more, ensuring strategic alignment and collaboration.</li> <li>Structure and drive complex and dynamic projects, bringing clarity and definition to undefined or fluid initiatives.</li> </ul> Technical &amp; Professional Skills Required <ul type="disc"> <li>Possess a Design Thinking Mindset: Expertise in developing Personas, Journey Maps, Story Maps, writing User Stories, and defining Acceptance Criteria.</li> <li>Advanced knowledge of Agile Methodologies; Agile Product Owner certification preferred.</li> <li>Experience with Agile and DevOps methodologies, including Backlog Grooming and Sprint Planning.</li> <li>Proficient in using Collaboration Tools including Miro, Azure DevOps, SharePoint, Microsoft Teams, Microsoft PowerPoint, and Microsoft Visio.</li> <li>Expert level knowledge of Salesforce Co-Pilot capabilities.</li> <li>Comprehensive understanding of the benefits of Co-Pilot for enhancing associate and customer satisfaction, boosting knowledge, reducing call misdirects, improving user experience, achieving cost savings, and decreasing average handle/call time.</li> <li>Ability to identify needed enhancements through metric analysis and quantify expected outcomes.</li> <li>Exceptional communication, organizational, and planning skills.</li> <li>Proven ability in Stakeholder Management.</li> </ul> Experience Required <ul type="disc"> <li>3+ years’ current experience working within a complex Salesforce - Lightning development environment</li> <li>3+ years’ current experience working on a Scrum and/or Agile team as Product Owner</li> <li>3+ years’ experience with creating documentation for communication with varied audiences</li> <li>2+ years’ experience working on complex development projects</li> <li>Location: Bridgewater, NJ; Cary, NC; Warwick, RI; or Tampa, FL</li> </ul> Experience Preferred <ul><li>3+ years call center experience</li></ul>

MetLife

CRM Product Owner - Salesforce

Technical Account ManagerWhat you can expectWe are looking for an amazing Technical Account Manager (TAM) with Contact Center experience to join our team. The ideal candidate will build impactful relationships with customers and internal partners alike, ensuring success with Zoom products and services. Your efforts will drive customer satisfaction and happiness.About the TeamThe TAM team plays a crucial role in improving the customer experience within Zoom. We build relationships, encourage product usage, and act as dedicated technical consultants for customers. We provide our customers with useful resources that will enable them to succeed with our solutions, we effectively manage internal procedures and work across departments. Our success is achieved by consistently implementing the strategies with a commitment to excellence.Responsibilities: <ul> <li>Serving as a technical subject matter expert on Zoom’s architecture and video/audio collaboration space.</li> <li>Partnering closely with the customer account team ( Account Executive and Customer Success Manager) to drive and strengthen the customer relationship</li> <li>Managing technical feature requests and requirements that are key to the customer’s success and process workflow.</li> <li>Developing a trusted- technical advisor relationship with customers and provide recommendations based on the Zoom product suite to address their business needs.</li> <li>Partnering with Customer Success Manager to notify customers about product enhancements and incremental product releases.</li> <li>Being the Voice of Customer internally within Zoom to drive prioritization of business needs for our customers, working with the assigned Customer Success Manager</li> </ul>What we’re looking for<ul> <li>Have experience (5+) in a client-facing technical role, ideally as a Technical Account Manager or Solutions/Sales Engineer.</li> <li>Have deep understanding of IP Telephony, SIP/H323, Audio/Video codecs, and experience troubleshooting network issues (e.g., firewalls, NAT, etc.).</li> <li>Have experience with video conferencing and UC tools such as Cisco/Tandberg, Polycom, Lifesize, Microsoft Lync/Office365.</li> <li>Have administration experience with Windows, Mac, and Linux.</li> <li>Be familiar with cloud CCaaS platforms like NICE, Genesys, Five9, etc., and contact center technologies (ACD, omnichannel, routing).</li> <li>Have experience with on-premise solutions like Genesys Engage, and understanding of telecom infrastructure including PBX, carriers, VoIP, and networking protocols like UDP/TCP/IP.</li> <li>Project management skills (PM but not required), with excellent communication, analytical, and problem-solving abilities to quickly resolve issues and drive customer satisfaction.</li> <li>Possessing certifications in Cisco (CCNA, CCNP, CCIE) and contact center-centric industry certifications are highly valued.</li> </ul>Salary Range or On Target Earnings:Minimum:$97 600,00Maximum:$225 700,00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:06/17/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

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