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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: <ul> <li>Executes the bank's risk culture and strives for operational excellence</li> <li>Builds relationships with clients to meet financial needs</li> <li>Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li> <li>Grows business knowledge and network by partnering with experts in small business, lending, and investments</li> <li>Manages financial center traffic, appointments, and outbound calls effectively</li> <li>Drives the client experience</li> <li>Manages cash responsibilities</li> </ul> Required Qualifications: <ul> <li>Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client</li> <li>Collaborates effectively to get things done, building and nurturing strong relationships</li> <li>Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives</li> <li>Is confident in identifying solutions for new and existing clients based on their needs</li> <li>Communicates effectively and confidently and is comfortable engaging all clients</li> <li>Has the ability to learn and adapt to new information and technology platforms</li> <li>Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)</li> <li>Applies strong critical thinking and problem-solving skills to meet clients' needs</li> <li>Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li> <li>Efficiently manages time and capacity</li> <li>Focuses on results while acting in the best interest of the client</li> <li>Can be flexible to work weekends and/or extended hours as needed</li> </ul> Desired Qualifications: <ul> <li>Experience in financial services and knowledge of financial services industry, products and solutions</li> <li>One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals</li> <li>Six months of cash handling experience</li> <li>Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​</li> <li>Bilingual (fluent verbal and written)​​</li> </ul> Skills: <ul> <li>Adaptability</li> <li>Business Acumen</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Problem Solving</li> <li>Account Management</li> <li>Client Experience Branding</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Relationship Building</li> <li>Business Development</li> <li>Pipeline Management</li> <li>Prospecting</li> <li>Referral Identification</li> <li>Referral Management</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Relationship Banker - Rockville/Silver Spring Market

Job Description: At Bank of America, we’re creating real, meaningful relationships with individuals and businesses across the country. Each day, we connect with 67 million clients through a growing specialist workforce and our world-class digital platform. With each relationship and connection, we are looking to provide care and guidance for our clients when they need us most – whether they are just starting out, buying a home, building a family or planning for retirement. If you are interested in growing a long term career and passionate about developing strong relationships with clients, then the Financial Services Representative I is the ideal role for you. Must be flexible Sunday-Friday 8am to 8pm EST The Financial Services Representative I is a foundational role designed to prepare you for your long term career growth with Bank of America and Merrill. Preparation for the role starts with best in class training from our award-winning Academy; along with hands on practice and personalized coaching to develop the knowledge, skills, and behaviors that you will need to be successful. As a FSR I, you will work in a phone based environment from a Merrill Contact Center. Your responsibilities include delivering point of call servicing and resolution on brokerage accounts, identifying client needs, and a focus on service to sales with existing Merrill clients. You will be providing exceptional client care, growing client relationships, and guiding clients with needs-based solutions that will support their financial goals. The exposure, ongoing support, and feedback that you will receive from leaders, managers and peers will help you determine the best roles and career paths to empower you to achieve your professional goals. We’ll help you <ul> <li>Develop the knowledge and skills you need to deliver world-class client care through the award-winning Bank of America Academy</li> <li>Get training and one-on-one coaching from academy managers who are invested in your success</li> <li>Build your knowledge of core banking and investment solutions and connect clients to all of the solutions we provide</li> <li>Develop techniques to confidently engage with clients by telephone</li> <li>Continue to learn and grow in a culture where growth and career advancement are a priority</li> </ul> As a Financial Services Representative I, you can look forward to <ul> <li>Providing a world class client experience through point of call account servicing and resolution </li> <li>Working in a well-compensated, highly collaborative environment</li> <li>Growing client relationships by understanding needs and presenting services and solutions offered throughout Merrill and Bank of America</li> </ul> Required Qualifications: <ul> <li><h2>Must be a current Year Up intern with Bank of America </h2></li> <li>Is client-focused with a passion for excellence and a positive team attitude</li> <li>Is self-motivated, goal-oriented, and has the ability to multitask in a fast moving, performance –based environment</li> <li>Has the ability to identify clients’ needs and find proper solutions to meet those needs by referring sales opportunities to specialist and sales teams</li> <li>Is an effective communicator with an aptitude for sales and relationship management</li> <li>Has strong computer skills</li> <li>Wants to establish a long-term career in the financial services industry at a fast-growing company that rewards hard work and dedication</li> <li>Is ambitious, disciplined, hardworking, resilient and willing to learn</li> <li>Must be flexible to work any schedule: Sunday to Friday 8am to 8pm EST</li> </ul> We’re a culture that <ul> <li>Believes in responsible growth and is dedicated to supporting the communities we serve</li> <li>Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience</li> <li>Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients around the world</li> <li>Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Consumer Investments- Financial Service Representative I

<h1>Company Overview</h1>Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. <h1>Job Category</h1>Retail<h1>Position Summary</h1>The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/ serving the customer and efficiently completing basic vehicle service tasks as required.<h1>Responsibilities</h1>Hybrid Role<ul> <li>Customer service, sales, customer issue resolution- 75%. </li> <li>Basic vehicle service tasks, oil, tires, fluids- 25%. </li> <li>Store operations, opening/closing, inventory, displays- as needed basis.</li> </ul>Growth and career development role<ul> <li>May assist Manager or act as Manager-On-Duty in certain circumstances or to support development. </li> <li> Learn all aspects of store operations and flex between front/back shop tasks. </li> </ul><h1>Minimum Qualifications</h1> <ul> <li>High School Diploma or equivalent. </li> <li>Valid automobile driver's license. </li> <li>Customer service and career growth mindset. </li> <li>Ability to learn and perform basic vehicle service tasks. </li> <li>Ability to learn and operate store systems. </li> </ul> <h2>PREFERRED QUALIFICATIONS</h2> <ul> <li>2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.</li> <li>Previous consumer retail sales experience. </li> <li>Previous automotive experience a plus. </li> <li>Previous management/supervisory experience a plus. </li> </ul> <h2>OUR CREW KNOWS BENEFITS</h2><ul> <li>Medical, Dental and Vision – Starting day 1 for all our teammates</li> <li>Paid vacation and holidays </li> <li>On-the-job training and company-funded ASE certifications </li> <li>Tuition reimbursement program </li> <li>Flexible work schedule</li> <li>401(k) match </li> <li>On demand pay (daily pay) program available </li> </ul>OUR VALUES GIVE BACK TO YOU<ul> <li>Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up. </li> <li>Community Involvement: We pride ourselves on working with our local communities and giving back where we can.</li> <li>Integrity &amp; Teamwork: Part of what makes our teams different is our drive to do things right, always, together. </li> </ul>Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.Employment EligibilityIf hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

FirestoneBridgestone

Sales and Service Technician

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for defining and leading the engineering approach for solutions at the program or portfolio level, to deliver significant business outcomes. Key responsibilities include continuously improving the design, quality, and reuse of the solution and delivering technology enablers that improve development efficiencies for the solution. Job expectations include familiarity with at least one area of engineering, acting as a “go to” reference across the organization, and applying knowledge to improve technical competencies through recruitment and development activities. Position Summary: Bank of America is looking for an experienced, senior-level ServiceNow developer to help implement ServiceNow’s SecOps modules in a new, “greenfield” ServiceNow instance. This job is responsible for defining and leading the engineering approach for ServiceNow SecOps modules at the program or portfolio level to deliver key business outcomes. Job expectations include familiarity with at least one area of engineering, acting as a “go to” reference across the organization, and applying knowledge to improve technical competencies through recruitment and development activities. Key Responsibilities: <ul> <li>Develop the engineering approach for the ServiceNow SecOps solution and work with cross-functional teams to develop/analyze/deliver the implementation.</li> <li>Lead the definition, design, and development of ServiceNow feature configurations, which span multiple teams and explore solution alternatives as needed.</li> <li>Provide thought leadership on ServiceNow development practices and platform capabilities.</li> <li>Lead technical oversight for development teams, including design reviews, ensuring adherence to best practices, and implementing continuous improvement processes.</li> <li>Define the technology tool stack for the ServiceNow SecOps solution within range of internally approved and supported technologies.</li> <li>Explore state-of-the-art technologies to improve development efficiencies, quality of test/QA coverage, and release management.</li> <li>Lead and assume responsibility for the end-to-end test strategy/creation/adherence, and the integration between teams for the program/portfolio solution.</li> <li>Act as the “go to” resource across Bank of America’s Cybersecurity organization for ServiceNow SecOps development expertise.</li> <li>Collaborate with cross-functional teams, including IT, Asset Management, and Risk &amp; Compliance, to ensure alignment of SecOps and core platform processes.</li> <li>Contribute to the organization’s ServiceNow roadmap to plan investments in system maintenance, upgrades, improvements and additions that align with the organization’s long-term goals and objectives.</li> </ul> Qualifications: <ul> <li>5+ years of experience developing on the ServiceNow platform, across multiple modules and core platform capabilities.</li> <li>Experience configuring ServiceNow Workspaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.</li> <li>High level of proficiency with HTML, CSS, JavaScript, AJAX development.</li> <li>Experience designing, configuring, and developing integrations with the ServiceNow platform, including Scripted REST APIs.</li> <li>Experience supporting ServiceNow platform upgrades and remediating skipped changes.</li> <li>Advanced scripting experience utilizing best practice formatting and comments in Script Includes, Business Rules, etc.</li> <li>Familiarity with Agile development practices.</li> </ul> Soft Skills: <ul> <li>Demonstrated ability to lead and mentor technical teams, fostering a collaborative and knowledge-sharing environment.</li> <li>Excellent problem-solving and analytical skills, with a proactive approach to identifying and addressing technical issues when they arise.</li> <li>Strong written and verbal communication skills, with the ability to communicate complex concepts to non-technical stakeholders and collaborate effectively across teams.</li> </ul> Desired: <ul><li>Bachelor’s degree in Computer Science, Cybersecurity, or a related field is preferred but not required.</li></ul> Certifications: <ul> <li>ServiceNow Certified Systems Administration (CSA) certification.</li> <li>ServiceNow Certified Application Developer (CAD) certification.</li> <li>ITIL v3 or v4 Certification preferred.</li> </ul> Skills: <ul> <li>Automation</li> <li>Influence</li> <li>Result Orientation</li> <li>Stakeholder Management</li> <li>Technical Strategy Development</li> <li>Application Development</li> <li>Architecture</li> <li>Business Acumen</li> <li>Risk Management</li> <li>Solution Design</li> <li>Agile Practices</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Data Management</li> <li>Solution Delivery Process</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Principal ServiceNow Engineer - Global Information Security

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: <ul> <li>Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.</li> <li>Collaborates effectively to get things done, building and nurturing strong relationships.</li> <li>Displays passion, commitment, and drive to deliver an experience that improves our clients’ financial lives.</li> <li>Is confident in identifying solutions for new and existing clients based on their needs.</li> <li>Communicates effectively and confidently and is comfortable engaging all clients.</li> <li>Has the ability to learn and adapt to new information and technology platforms.</li> <li>Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).</li> <li>Applies strong critical thinking and problem-solving skills to meet clients’ needs.</li> <li>Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.</li> <li>Efficiently manages time and capacity.</li> <li>Focuses on results, while acting in the best interest of the client.</li> <li>Can be flexible to work weekends and/or extended hours as needed.</li> </ul> Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. Vietnamese or Spanish Preferred • Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance. Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Relationship Banker - Beacon Mall Financial Center

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing advice and valuable financial solutions to complex Global Commercial Banking clients and prospects. Key responsibilities include serving as the primary point of contact or trusted advisor and acquiring, deepening, and maintaining profitable relationships, collaborating with teammates, and facilitating client relationships with Product Specialists. Job expectations include having knowledge of the bank's products and services in order to identify cross-selling opportunities and increase overall client satisfaction. Responsibilities: <ul> <li>Manages an extensive portfolio of complex clients and prospects with annual revenues of $50 million to $2 billion and helps companies save, borrow, and invest for their current and future needs</li> <li>Acquires, deepens, and maintains profitable client relationships through sales, prospecting, and enhancing existing relationships</li> <li>Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends</li> <li>Collaborates with domestic and international teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management, and Merchant Services in order to design and deliver financial solutions to clients and prospects</li> <li>Leads and facilitates dialogue with a variety of complex clients and prospects regarding topics such as the client and prospect industry, alternative capital structures, and general business issues</li> <li>Coaches and mentors peers, while utilizing leadership skills</li> <li>Adapts to changes in sales practices and broader market and industry conditions as needed</li> </ul> Skills: <ul> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Prospecting</li> <li>Relationship Building</li> <li>Risk Management</li> <li>Financial Analysis</li> <li>Leadership Development</li> <li>Project Management</li> <li>Referral Identification</li> <li>Sales Performance Management</li> <li>Business Development</li> <li>Client Experience Branding</li> <li>Continuous Improvement</li> <li>Data and Trend Analysis</li> <li>Pipeline Management</li> </ul> Required Skills <ul> <li> Must have a minimum of 10 years experience in Commercial Lending or Investment Banking. </li> <li>Demonstrates ability to successfully manage an extensive portfolio of clients. </li> <li>Proven track record of prospecting new business, enhancing existing relationships and closing profitable transactions. </li> <li>Professional proven sales skills and experience, including planning, execution and follow up of client meetings. </li> <li>Strong corporate finance, capital markets and accounting acumen. </li> <li>Financial modeling experience and the completion of a formal credit training is required. </li> <li>Outstanding oral and written communication skills. </li> <li>Demonstrated leadership ability. </li> <li>Capable of organizing, facilitating, leading and negotiating with a team of bank associates to solve client problems. </li> <li>Securities Industry Essentials (SIE), Series 7 &amp; 63 (Must obtain SIE, series 7 &amp; 63 license within 180 days of start date) </li> </ul> Minimum Education Requirements: Undergraduate degree required: Majors in business, finance or economics preferred. MBA desirable or equivalent experience Shift:1st shift (United States of America) Hours Per Week: 40

Sr. Relationship Manager - Global Commercial Bank - Middle Market - McLean or No. Bethesda

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients. Key responsibilities include supporting growth of the profitability of the small business customer base, identifying, developing, and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources. Job expectations include opening core small business accounts while adhering to procedural guidelines. Responsibilities: <ul> <li>Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk</li> <li>Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews</li> <li>Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time</li> <li>Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities</li> <li>Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals</li> <li>Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment</li> <li>Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture</li> </ul> Required Qualifications: <ul> <li>Has proven success in consultative sales in financial services or in business-to-business sales</li> <li>Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers</li> <li>Is passionate about outside sales and enjoys spending time prospecting</li> <li>Wants to enhance existing relationships and exceed sales goals</li> <li>Can analyze financial conditions of clients and industry trends</li> <li>Can understand and interpret financial statements and cash flow analysis</li> <li>Has excellent communication skills and demonstrated leadership ability</li> <li>Enjoys partnering and negotiating with a team of bank employees to solve client issues</li> <li>Demonstrated management of a client portfolio with focus on relationship development and deepening</li> <li>Thorough knowledge of small business financial products and services</li> <li>Familiarity with CRM platforms and other banking systems</li> </ul> Desired Qualifications: <ul> <li>Community leadership</li> <li>Strong computer skills with an ability to multitask in a demanding environment</li> <li>Undergraduate degree in business, finance or economics preferred or seven years relevant work experience</li> </ul> Skills: <ul> <li>Client Experience Branding</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Customer and Client Focus</li> <li>Pipeline Management</li> <li>Credit Documentation Requirements</li> <li>Financial Analysis</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Written Communications</li> <li>Coaching</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Prospecting</li> <li>Risk Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Business Banking Relationship Manager- Maryland/Washington, DC

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Business Information Security Officer (BISO) will be a functional member of the Business Information Security Officer’s (BISO) organization and work closely with the Global Banking and Markets (GBAM) Chief Information Officers (CIOs)/Chief Technology Officers (CTOs) teams to develop a strong understanding of the business in order to have specialized information security risk-based discussions. This relationship will ensure a focus on the right risk priorities. The Business Information Security Officer’s will also act as the day-to-day point of contact providing guidance on information security topics, policies, and controls; Ultimately, the Business Information Security Officer will become a trusted advisor to our stakeholders. Serves as a subject matter expert on the development, implementation, and maintenance of information security for the line of business (LOB). Provides guidance and advocacy regarding the prioritization of LOB investments and the impact on information security. Advises LOB management on risk issues related to information security and recommends actions in support of the bank’s wider risk management and compliance programs. The successful candidate will: • Provide advisory and oversight for changes within GBAM environment where related to security leveraging the regional information security consultants and global operational response teams as needed • Work in collaboration with the Risk teams supporting them in their activities and helping them continue to develop processes and solutions • Work with the global BISO organization to ensure that GIS requirements and initiatives are communicated, discussed and tracked in an effective, consistent and timely way • Establish and maintain a network of stakeholders and partners • Conduct routine liaison and coordination across the risk partners and technology groups to remediate GIS issues showing red or amber on the vulnerability remediation dashboard • Coordinate and drive remediation of ad hoc GIS issues and assist partners to reach a resolution in line with GIS baselines and standards Required Skills: Experience within an information security technology operational, engineering or consulting team with knowledge of the security controls and processes required within systems and networks Strong interpersonal skills to be able to communicate, influence and negotiate with senior stakeholders to obtain or leverage necessary resources Experience operating at a mid-level to senior level with knowledge of Application Security controls and risks. Understanding of the concepts of vulnerability management and associated monitoring solutions and practices Desirable Skills: Experience of formal security risk assessment methodologies In depth technical level of understanding of Technology Infrastructure operations, showing a strong understanding of relevant subject matters Previous experience working within a financial institution Experience initiating own work priorities and manage a portfolio independently Good communicator able to deliver difficult messages and resolve issues with stakeholders Excellent oral and written briefing skills with the ability to produce and present management progress and status reports This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift:1st shift (United States of America) Hours Per Week: 40

Business Information Security Officer (BISO) - Global Banking and Markets Technology

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary: This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.). Account Takeover (ATO) persists as one of the most prevalent threats within the fraud landscape today. This, coupled with the expansion of our digital capabilities, and the wide array of compromised information available for purchase, has increased the scope and complexity of effectively detecting, mitigating and monitoring ATO risk within the Bank’s ecosystem. The Fraud Prevention and Detection organization relies heavily on our understanding of current fraudster tactics to expand our capabilities, reduce customer friction, and make strategic investment decisions. Data related to customer profiles and online banking login events hold an important key to securing best-in-class fraud performance and exceptional customer experiences. The selected candidate will work closely with the Cross-Functional teams and internal stakeholders to minimize process gaps and deliver on organizational loss goals. Device and Non Monetary Fraud and Innovation Senior Analyst- This job is responsible for performing complex analyses of online logins, device characteristics, and other non-monetary data to minimize fraud loss exposure and negative impacts to the customer experience. Key duties include analytical support on strategy creation and optimization, proposal of policy/procedural changes, and partner engagement within a complex stakeholder matrix. Responsibilities: <ul> <li>Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics</li> <li>Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights</li> <li>Deriving actionable insights from complex data</li> <li>Investigation and root cause analysis of major fraud losses and emerging trends</li> <li>Implementing incremental fraud mitigation controls in partnership with functional stakeholders</li> <li>Developing effective monitoring and oversight for cross-functional processes, inclusive of performance reporting and newly identified opportunities for collaboration across teams</li> <li>Supporting processes related to initiative management, including impact assessments, business case development, and capability roadmap development</li> </ul> Required Qualification: <ul> <li>4+ years of fraud, cyber, or risk analyst experience developing and/or optimizing mitigation strategies or managing large fraud programs/initiatives</li> <li>3+ years of SQL and/or SAS coding ability</li> <li>Excellent communication and presentation skills</li> <li>Ability to identify opportunities for improvement and work autonomously with minimal direction</li> <li>Expertise in building and managing stakeholder relationships and presenting to senior leaders</li> <li>Ability to work in a fast-paced, dynamic environment </li> </ul> Desired Qualifications: <ul> <li>B.A./B.S in Computer Science, Data Science, Statistics or related field</li> <li>Advanced degree in Computer Science, Data Science, Statistics, or related field</li> <li>Fraud or Claims background with focus on Online Banking, Account Takeover, and/or authentication</li> <li>Understanding of statistical methods for developing performance metrics</li> <li>Familiarity with data visualization tools, preferably Tableau</li> <li>Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)</li> <li>Proficiency coding in SAS and/or Python and using Hadoop Impala/Hive</li> <li>Familiarity with code automation</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Device and Non Monetary Fraud Lead Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting multiple security engineering efforts to deliver enterprise security capabilities. Key responsibilities include serving as a subject matter expert of security technology, overseeing major engineering milestones including the design, development, and implementation of systems, and reporting on key metrics. Job expectations include executing on engineering initiatives, partnering with cross-functional teams, solving complex issues within one or more security domains, and mentoring team members. Experience with host-based security is highly desired. Responsibilities: <ul> <li>Serves as a subject matter expert for one or more security engineering initiatives.</li> <li>Understands key business drivers for security engineering in regard to host-based security and proposes system designs, proposes implementation.</li> <li>Serves as a knowledge base on host-based vulnerabilities root cause, exploitation techniques and potential mitigation mechanism.</li> <li>Serves as a subject matter expert with network traffic analysis (layer 7, Layer 3, Layer 4), attack patterns.</li> <li>Possesses understanding of Machine Learning Algorithms.</li> <li>Possesses understanding of certificate management, widely used encryption algorithms, digital signatures.</li> <li>Possesses understanding of data lake tools, common API protocols.</li> <li>Drives complex technical information security projects to ensure on-time delivery and identifies and raises risks and potential vulnerabilities at all stages of the security engineering process.</li> <li>Leverages broad knowledge of information security technologies, techniques, and processes and prepares to grow knowledge within one or more security-engineering domains.</li> <li>Leads the identification, definition, and documentation of system security requirements.</li> <li>Leads work efforts with a diverse set of stakeholders with varying priorities to debate and negotiate paths forward.</li> <li>Drives the development and execution of test plans to produce quantitative results and thinks outside the box to develop and implement multiple solutions to complex problems.</li> </ul> Qualifications: <ul> <li>10+ years of Information Security experience in multiple domains.</li> <li>Hands on experience with host-based protection, detection tools.</li> <li>Hands on experience with Cloud and Mobile Security.</li> <li>Hands on experience with automation.</li> <li>Hands on experience with query languages.</li> <li>This is an engineering role that requires designing, configuring and maintaining endpoint tools in production.</li> <li>This role also requires solid understanding of networking (Firewall, DNS, Proxy, Log Analysis etc.)</li> </ul> Skills: <ul> <li>Influence</li> <li>Result Orientation</li> <li>Solution Design</li> <li>Stakeholder Management</li> <li>Technical Strategy Development</li> <li>Access and Identity Management</li> <li>Critical Thinking</li> <li>Cyber Security</li> <li>Information Systems Management</li> <li>Risk Management</li> <li>Collaboration</li> <li>DevOps Practices</li> <li>Financial Management</li> <li>Solution Delivery Process</li> <li>Test Engineering</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

153 Jobs in Rockville, MD, USA