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<h2>Job Description</h2>As a Senior Technical Architect, your primary responsibility will be to develop customized technical solutions that align with the unique business requirements and objectives of our customers.Responsibilities:<ul> <li>Develop a comprehensive understanding of customers' functional and technical requirements, ensuring alignment with their business objectives through the effective use of Zendesk functionalities.</li> <li>Owning the end-to-end technical delivery of specific customer implementation projects.</li> <li>Delivering comprehensive, complex implementations of contact centers with Zendesk for Contact Center.</li> <li>Configuring services and deploying resources in customer AWS accounts, using Amazon Connect, CloudFormation, Amazon Lex, DynamoDB, Kinesis, IAM, S3 and more.</li> <li>Lead technical projects involving multiplate development and architecture resources. </li> <li>Mentor junior colleagues on best practices and new technologies. </li> <li>Ability to translate customer business objectives into technical solutions. </li> <li>Provide expert recommendations based on your extensive technical knowledge and experience, taking ownership of the definition, documentation, and execution of optimal technical solutions.</li> <li>Collaborate closely with members of the Zendesk Professional Services team, including Engagement Managers, Services Consultants, Developers, and Quality Assurance Analysts, across various customer engagements, serving as the lead technical solution designer.</li> <li>Lead or participate in design and configuration workshops with customers and partners to effectively architect solutions.</li> <li>Produce Technical Design Documents (“TDD”) and Zendesk Custom App Specification Documents in accordance with customer needs.</li> <li>Support the development and testing phases of custom solutions, working collaboratively with Zendesk Developers and Quality Assurance Analysts to address and resolve issues.</li> <li>Assist in the functional design and configuration of Zendesk environments in partnership with Services Consultants and Engagement Managers.</li> <li>Conduct technical training sessions, handovers, and knowledge transfer sessions to ensure continuity and understanding among stakeholders.</li> <li>Maintain ongoing communication with Zendesk Engagement Managers regarding project status, issues, and outstanding efforts related to deliverables.</li> <li>Manage and contribute to multiple projects concurrently, demonstrating strong organizational skills.</li> <li>Uphold technical expertise across the entire Zendesk product suite while handling high-profile customer escalations with confidence and effectiveness.</li> <li>Support pre-sales activities by gathering technical requirements and providing solutions and estimates to customers.</li> <li>Maintain technical product expertise across Zendesk for Contact Center with both existing and prospective customers to understand their needs and lead technical discussions.</li> <li>Articulate complex technical concepts to diverse audiences, including executive-level decision-makers</li> <li>Identify workarounds for product limitations and collaborate with the Product team to recommend enhancements based on market demands</li> </ul>Qualifications:<ul> <li>Bachelor’s Degree or equivalent experience, with a minimum of 3 years in consulting services or programming</li> <li>3+ years hands-on experience building, migrating and deploying complex cloud-based solutions</li> <li>Familiarity with a backend programming language, such as Java, C#, Node.js, Python, PHP</li> <li>Experience implementing and supporting AWS environment</li> <li>Experience building integrations and supporting contact center solutions in an end user or customer environment </li> <li>Proven ability to manage multiple projects with competing priorities and successfully deliver on project goals</li> <li>Strong analytical and project management skills, enabling the alignment of business requirements with technical solutions</li> <li>Demonstrated capacity for prioritizing solutions effectively, with experience in automating deployments and improving solution efficiency</li> <li>Familiarity with RESTful APIs and experience in developing, selling, or supporting SaaS applications</li> <li>Familiarity with AWS or other cloud platforms (GCP, Azure)</li> <li>Knowledge of various technical domains, including web development, mobile development, backend development, and automation</li> <li>Excellent communication skills</li> <li>Strong hands-on programming skills, experience developing solutions with code/scripting and comfortable with AWS Lambda and Python</li> <li>Passion for building contact center solutions and getting hands dirty</li> <li>Strong analytical problem-solving ability</li> </ul>#LI-SM12The US annualized base salary range for this position is $114,000.00-$172,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Zendesk

Senior Technical Architect

Job Posting End Date06-02-2025Please note the job posting will close on the day before the posting end date. <h3>Job Summary</h3> Where Putting the Customer First Powers Everything We Do!! At PSO, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! PSO seeks a Director Economic Development professional that provides overall Economic and/or Business Development direction and support to PSO. <h3>Job Description</h3> ESSENTIAL JOB FUNCTIONS: <ul> <li>Identify, develop and strategically manage projects to strengthen our communities throughout PSO’s territory.</li> <li>Encourage and assist in building broad stakeholder coalitions to advance the Company's economic development and public policy goals.</li> <li>Develop a thorough understanding of the technical requirements for connecting to the electric grid and drive understanding with potential customers.</li> <li>Maintain relationships and ongoing communications with the State Department of Development, other applicable state-level departments and agency heads, legislative leaders, and the States' Public Utilities Commission members and staff in order to serve effectively as the liaison between the company and these government and economic development leaders on economic development policy and issues.</li> <li>Maintain relationships with regional and local economic development organizations and local community leaders engaged in economic development to serve effectively as the liaison between the company and these government and economic development leaders on economic development policy and issues.</li> <li>Serve as the spokesperson and advocate for corporate positions on economic development policy or major end-use customers on Company issues with state legislators, regulators, major customers, community leaders, and economic development professionals.</li> <li>Serve as company witness before state legislative committees or before the state public utility commission regarding economic development issues and policy.</li> <li>Coordinate and ensure effective PSO representation on applicable state-level industry associations and serve as the company's board representative on these associations as they relate to economic development.</li> <li>Act as a resource for external stakeholders and employees on industry and Company economic development issues.</li> <li>Identify economic and business development policy needs, develop positions on economic development policies for influencing the public debate, and inform affected business units of economic development policy decisions.</li> <li>Provide ongoing updates to the PSO President and other members of the Leadership Team on economic &amp; business development issues/policy changes at the local, region and state level.</li> </ul> MINIMUM REQUIREMENTS: Education: <ul><li>Bachelor's degree in Economics, Engineering, Finance, Business Administration or related field.</li></ul> Work Experience: <ul><li>Seven years of industry-specific or equivalent experience.</li></ul> OTHER REQUIREMENTS: <ul> <li>Certified Economic Development Professional designation or similar certification preferred.</li> <li>Master's degree preferred.</li> <li>Demonstrated strategic and analytical skills.</li> <li>Strong oral and written communication skills, with ability to build relationships and achieve objectives through collaboration with multiple entities both within and outside the organization.</li> <li>Demonstrated ability to strategically manage economic development projects.</li> </ul> #LI-ONSITE #AEPCareer #AEPPSO Compensation Data Compensation Grade: SP20-011 Compensation Range: $155,761.00-202,490.50 USD The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Public Service Company

Director Economic Development

Paylocity

Senior Product Manager - Core HR - Remote, US

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a day shift, full-time, Emergency Room Clinical Educator Registered Nurse (RN) in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities <ul> <li>Responsible for the Coordination and Implementation of Nursing Clinical Education Programs and Clinical Competence. </li> <li>Responsibilities include the planning, organization and execution of education/training programs as identified through needs assessment, quality improvement, and implementation of new products and technology. </li> <li>Assists in the effective operation through teamwork, customer service/satisfaction, quality assurance, adherence to legal and financial regulations, providing feedback and assisting in the development and implementation of policies and procedures as they apply to areas of responsibility. </li> <li>Works collaboratively with other members of the education team and facility leadership on global hospital education initiatives as directed.</li> </ul> Qualifications Job Requirements: <ul> <li>Bachelor of Science in Nursing (BSN)</li> <li>Current, unrestricted OK RN License</li> <li>Basic Life Support (BLS) Certified</li> <li>Advanced Cardiac Life Support (ACLS) Certified</li> </ul> Preferred Job Requirements: <ul> <li>Master of Science in Nursing (MSN)</li> <li>3-5 years experience - nursing education experience</li> <li>ER or ICU experience </li> </ul>

Hillcrest Healthcare System

Registered Nurse / RN Clinical Educator Orientation

Endeavor Business Media

Director Sales

<h3>Details </h3><ul> <li> Department: Clinical Professional Development </li> <li> Schedule: Full Time, Monday- Friday</li> <li> Hospital: Remote </li> <li> Location: Off-site </li> </ul><h3>Benefits </h3>Paid time off (PTO) Various health insurance options &amp; wellness plans Retirement benefits including employer match plans Long-term &amp; short-term disability Employee assistance programs (EAP) Parental leave &amp; adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.<h3>Responsibilities </h3>Create, implement and evaluate multi-faceted clinical professional development programs that drive standardization and support achievement of strategic business priorities.<ul> <li>Align the organization's clinical professional development strategies with the strategic priorities.</li> <li>Provide leadership for development of clinical education services and budget stewardship to ensure alignment with organizational needs and strategic direction.</li> <li>Establish relationships with key stakeholders and internal or external partners to support the development, implementation, and evaluation of clinical professional development programs.</li> <li>Conduct hiring, training, directing, development and evaluation of staff.</li> </ul><h3>Requirements </h3>Licensure / Certification / Registration:<ul> <li>Registered Nurse obtained prior to hire date or job transfer date required.</li> <li>Registered Nurse credentialed from the American Nurses Credentialing Center (ANCC) obtained within 18 Months (1 1/2 year) of hire date or job transfer date required.</li> </ul>Education:<ul><li>High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.</li></ul><h3>Additional Preferences </h3>Must hold RN License <h3>Why Join Our Team </h3>Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.<h3>Equal Employment Opportunity Employer </h3>Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">EEO Know Your Rights (English)</a> poster or <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf" target="_blank">EEO Know Your Rights (Spanish)</a> poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Non-Discrimination Notice</a>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.<h3>E-Verify Statement </h3>This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">E-Verify</a>

Ascension

RN Director-Clinical Professional Development

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary We are seeking an Analytics Engineer with skills in pipeline development and data visualization to support data enablement and operational reporting for our Mortgage teams, including sales, operations, and product. Our ideal candidate has a strong foundation in pipeline development and experience designing and building data dashboards, and is motivated to learn about data enablement and apply business context to data model and dashboard design. In this role, you will work closely with business stakeholders to structure data for easy access and analysis and to maintain and expand on data reports used by Mortgage business teams. You will also have the opportunity to work closely with other members of the Analytics team on foundational projects that link Mortgage data to other consumer information and empower analysts and business users across the company with more and easier access to data.<h3>Essential Job Duties &amp; Responsibilities </h3> <ul> <li>Engage with stakeholders and business teams to understand priorities and identify opportunities to advance their analytics solutions </li> <li>Provide support to stakeholders, triage requests, investigate data issues, and create ad hoc reports. </li> <li>Develop prototype reports and dashboards within an agile framework. Showcase expertise in visualization and storytelling with data best practices.</li> <li>Work with the team to define, implement, and test new data sources and transformations. </li> <li>Conduct QA activities for new development and enhancements. </li> <li>Provide input to Data Engineering on requirements and enhancements to existing data pipelines, data sets, and data platforms </li> <li>Assist in data modeling, transformation, and normalization projects</li> </ul><h3>Required Skills, Knowledge &amp; Abilities</h3> <ul> <li>BS in Computer Science, DS, or related technical degree or equivalent work experience </li> <li>1-3 years' experience as an Analytics Engineer, BI Analyst, Data Analyst, or similar role</li> <li>1+ years' hands-on SQL experience in a work environment </li> <li>Experience building reports and visualizations to represent data intuitively in Tableau or similar data visualization tools </li> <li>Experience with ETL processes, software development, and lifecycle awareness </li> <li>Strong communication skills, including the ability to clearly describe technical work to non-technical stakeholders </li> <li>Demonstrated ability to quickly learn new technologies and think critically about their strengths and weaknesses </li> <li>Analytical mindset and willingness to identify and question assumptions </li> <li>Experience in a Mortgage business and/or working with sales teams strongly preferred</li> </ul>Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap LLC

Analytics Engineer, Mortgage

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Utilization Management is a 24/7 operation and work schedules will include weekends, holidays, and evening hours.<ul> <li>Utilizes clinical experience and skills in a collaborative process to assess, plan, implement, coordinate, monitor and evaluate options to facilitate appropriate healthcare services/benefits for members.</li> <li> Gathers clinical information and applies the appropriate clinical criteria/guideline, policy, procedure and clinical judgment to render coverage determination/recommendation along the continuum of care</li> <li>Communicates with providers and other parties to facilitate care/treatment Identifies members for referral opportunities to integrate with other products, services and/or programs</li> <li>Identifies opportunities to promote quality effectiveness of Healthcare Services and benefit utilization</li> <li>Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function.</li> <li>Typical office working environment with productivity and quality expectations.</li> <li>Work requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor.</li> <li>Sedentary work involving periods of sitting, talking, listening.</li> <li>Work requires sitting for extended periods, talking on the telephone and typing on the computer. Ability to multitask, prioritize and effectively adapt to a fast paced changing environment.</li> <li>Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding.</li> <li>Effective communication skills, both verbal and written</li> </ul>Required Qualifications<ul> <li>2+ years of experience as a Registered Nurse in adult acute care/critical care setting. </li> <li>Must have active current and unrestricted RN licensure in state of residence.</li> <li>Utilization Management is a 24/7 operation and work schedules will include weekends, holidays, and evening hours.</li> </ul> Preferred Qualifications<ul> <li>2+ years of clinical experience required in med surg or specialty area.</li> <li>Managed Care experience preferred, especially Utilization Management.</li> <li> Preference for those residing in CT/MT zones. </li> </ul>Education<ul> <li>Associates Degree required</li> <li>BSN preferred</li> </ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$26.01 - $68.55This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 06/01/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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