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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Responsible for increasing member and provider satisfaction, retention, and growth by efficiently delivering competitive services to members and providers through a fully integrated organization staffed by knowledgeable, customer-focused professionals supported by exemplary technologies and processes. Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled.<ul> <li>Customer inquiries are of basic and at times complex nature.</li> <li>Engages, consults and educates members based upon the member's unique needs, preferences and understanding of Aetna plans, tools and resources to help guide members along a clear path to care.</li> <li>Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff.</li> <li>Documents and tracks contacts with members, providers, and plan sponsors. The CSR guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines.</li> <li>Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members' best health.</li> <li>Taking accountability to fully understand the member’s needs by building a trusting and caring relationship with the member.</li> <li>Anticipates customer needs. Provides the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, member self-service tools, etc.</li> <li>Uses customer service threshold framework to make financial decisions to resolve member issues.</li> <li>Explains member's rights and responsibilities in accordance with contract.</li> <li>Processes claim referrals, new claim handoffs, nurse reviews, complaints (member/provider), grievance and appeals (member/provider) via target system.</li> <li>Educates providers on our self-service options; Assists providers with credentialing and re-credentialing issues.</li> <li>Responds to requests received from Aetna's Law Document Center regarding litigation; Lawsuits.</li> <li>Handles extensive file review requests.</li> <li>Assists in preparation of complaint trend reports. Assists in compiling claim data for customer audits.</li> <li>Determines medical necessity, applicable coverage provisions and verifies member plan eligibility relating to incoming correspondence and internal referrals.</li> <li>Handles incoming requests for appeals and pre-authorizations not handled by Clinical Claim Management.</li> <li>Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.</li> <li>Performs financial data maintenance as necessary.</li> <li>Uses applicable system tools and resources to produce quality letters and spreadsheets in response to inquiries received.</li> <li>Strong technical knowledge of the function being trained.</li> </ul> Required Qualifications<ul> <li><h3>Candidate Must Reside in Oklahoma</h3></li> <li><h3>1 year of Customer Service experience in a transaction-based environment such as a call center.</h3></li> <li><h3>1 year of Experience in a production environment.</h3></li> </ul>Preferred Qualifications<ul><li>1 year of Medicaid or health care experience.</li></ul> Education• High School or GED equivalent.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$17.00 - $25.65This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 06/16/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Member Services Representative- Must Reside in Oklahoma

Sr. Distinguished Engineer - Fraud TechnologyAs a Sr. Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud.You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions.At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community.Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization.About the Team:When a customer’s credit card or personal information is stolen, it is a defining and increasingly frequent moment in our customers’ financial lives. According to Experian, in 2017 alone 14 million credit card numbers and 158 million social security numbers were exposed. Increasingly, this type of activity is carried out by sophisticated international criminal organizations, who are constantly innovating and using the latest technologies to commit these crimes. In the Fraud domain, we dream of building more intuitive, elegant products and experiences, leveraging AI &amp; Gen AI, that change and have a positive impact on our customers' lives. We are looking for a Senior Distinguished Engineer to define, architect and drive the implementation of Fraud Products &amp; Platforms powering dynamic, personalized experiences for customers and agentsIf you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good. Key responsibilities:<ul> <li>Articulate and evangelize a bold technical vision for your domain</li> <li>Decompose complex problems into practical and operational solutions</li> <li>Ensure the quality of technical design and implementation</li> <li>Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability</li> <li>Continue learning and injecting advanced technical knowledge into our community</li> <li>Handle several projects simultaneously, balancing your time to maximize impact</li> <li>Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community</li> </ul>What you’ll do:<ul> <li>Define and drive technical strategy and roadmap for our systems and platforms that power Fraud defenses and Fraud &amp; Disputes claims processing</li> <li>Partner cross-functionally with client, cloud infrastructure, and machine learning platform teams to align on and co-develop technical solutions. </li> <li>Architect and build highly secure &amp; scalable systems that enable server-driven product experiences across devices, with exceptional reliability and availability.</li> <li>Design high-throughput, low-latency services capable of handling millions of concurrent requests. </li> <li>Design and implement API &amp; federated BFF (Back-end for Front end) strategy for efficient data access (fetching, caching, request coalescing, etc.) between backend services and clients, with democratized data schema contribution.</li> <li>Architect enhanced Observability and Monitoring frameworks to enable rapid issue detection, debugging and resolution, across the entire product system stack. </li> <li>Provide organizational technical leadership to influence architecture, engineering standards, cross-team strategies, mentoring engineers and driving organization wide platform innovation.</li> <li>Leverage proven leadership in driving platform strategy, fostering cross-functional collaboration, and influencing technical direction across the company</li> </ul><h2>Basic Qualifications</h2><ul> <li>Bachelor’s Degree</li> <li>At least 9 years of experience in software engineering </li> <li>At least 9 years of experience designing distributed systems, backend architecture, and API platforms</li> <li>At least 5 years of experience with public cloud technologies</li> </ul> <h2>Preferred Qualifications: </h2><ul> <li>Master's Degree in Computer Science or a related field</li> <li>10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript, TypeScript, Swift, </li> <li>7+ years of experience in event-driven systems and architecting scalable, fault-tolerant, highly-available services</li> <li>7+ years of experience in building high-performance API platforms and federated BFF architectures (GraphQL, REST, API gateways, gRPC, caching, and streaming). </li> <li>7+ years of experience with cloud-native engineering (AWS, Azure, or GCP), containerization (Docker, Kubernetes) and automated deployment</li> </ul>Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.McLean, VA: $308,700 - $352,300 for Sr Distinguished Engineer New York, NY: $336,700 - $384,200 for Sr Distinguished Engineer Richmond, VA: $280,600 - $320,200 for Sr Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Sr. Distinguished Engineer - Fraud Technology (Remote-Eligible)

Position SummaryThe RN Clinical Consultant serves as a clinical resource for the investigation and assessment of medical information regarding disability by providing comprehensive medical reviews and analysis of long-term disability claims. The RN Clinical Consultant identifies restrictions, limitations and duration impacting functional capacity based on medical data, to assist the Claim Managers in determining claim liability. The RN Clinical Consultant collaborates with treating providers to assist individuals to obtain appropriate care and ensure optimal treatment outcomes and acts with urgency and ownership to resolve customer issues and prioritize the customer experience.Candidate Responsibilities The RN Clinical Consultant reviews long-term disability claims to determine the impact of claimants’ medical condition on their function as well as the impact of their medical treatment in achieving improved functional outcomes. They must possess a strong clinical background to understand and apply rationale of how injury or illness may impact the claimant’s function; possess excellent verbal and written communication skills to gather and report information accurately, ask appropriate questions to facilitate partnership with treating providers, claimants, and internal partners to encourage participation of claimant in appropriate treatment goals. The RN Clinical Consultant works collaboratively with internal vocational rehab specialists in identifying opportunities for return to work. They work to proactively identify and resolve customer issues, when possible, to enhance the customer experience.ActivityReview and assess claimant subjective reports and objective medical evidence to determine the impact of medical conditions on function. Clarify medical information, interpret medical reports, and evaluate restrictions and limitations to assess current and ongoing level of impairment. Apply current medical knowledge regarding diagnosis, treatment, prognosis, and impairment. Participate proactively through early assessment of medical issues, work capacity and RTW opportunities.Conduct analysis of claimant’s current treatment plan and collaborate with health care providers and claimants to promote accountability for the appropriateness and status of treatment plan and length of disability. Plan for ongoing case management through proactive partnering with treating providers to move claimants toward appropriate care.Proactively contact claimants to obtain information about their condition and impact on work and daily living as part of ongoing assessment of medical condition. Proactively contact treating providers to discuss treatment plans and clarify treatment and RTW goals. Educate providers and claimants on the positive impact of return to work to ensure improved functional status and medical outcomes.Serve as a technical resource on the medical aspect of the claim. Identify opportunities to educate claim staff and peers on medical aspect of disability. Provide ongoing training and mentoring to claims staff and peers regarding issues impacted by the nature of injury or illness and its impact on function in work or daily activities. Provide consultation with peers. Work collaboratively with vocational rehab specialists to identify opportunities for return-to-work services. Act as a liaison between all parties required in case management to facilitate collaboration toward RTW goals.Utilization of independent vendors to perform independent medical assessments. Specifically define issues to be addressed or clarified by outside physician or provider and oversee quality of review. Follow best practices for developing reviews and sharing feedback with treating providers.Demonstrate diplomacy and professional competency through interactions with medical providers, claim staff, and peers and display empathy and a focus on customer service in all interactions.Manage case load efficiently, organize priorities, provide timely intervention, and implement continuous quality process improvement.Reporting Relationships As our RN Clinical Consultant, the incumbent will report to our Team Leader of LTD Clinical Services, who reports to our Head of LTD ClaimsCandidate Qualifications Functional SkillsCompetencies/Skills:<ul> <li>Excellent written and verbal communication skills.</li> <li>Ability to exercise independent and sound judgement in decision-making. </li> <li>Excellent organizational and time management skills.</li> <li>Must have ability to multi-task with the ability to manage work based on continually changing priorities.</li> <li>Display self-motivation and be able to work independently. </li> <li>Ability to work collaboratively with multiple professional disciplines and diverse populations. </li> <li>Detail oriented.</li> <li>Excellent information research skills.</li> </ul>Leadership Behaviors In addition to the above requirements, a candidate for this position must lead by example and demonstrate the following behaviors (including but not limited to):<ul> <li>Uphold Guardian’s commitment to ethical business practices. </li> <li>Continuously strive to provide superior products and customer service.</li> <li>Establish and maintain collaborative relationships that are mutually respectful. </li> </ul>Position Qualifications<ul> <li>RN from an accredited school of Nursing with a valid nursing license in good standing.</li> <li>Proficiency in multiple computer systems required.</li> <li>CCM preferred.</li> </ul>Experience: <ul> <li>Minimum of 5 years of clinical nursing experience, with at least 2 of those years within an acute care setting.</li> <li>Disability experience strongly preferred.</li> </ul>Salary Range:$67,450.00 - $110,815.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.Our PromiseAt Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.Inspire Well-BeingAs part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at <a href="http://www.guardianlife.com/careers/corporate/benefits" target="_blank">www.guardianlife.com/careers/corporate/benefits</a>. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.Equal Employment OpportunityGuardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.AccommodationsGuardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact <a href="#">applicant_accommodation@glic.com</a>.Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Guardian Life

RN Clinical Consultant

Ready to be a Titan? Our Sales team drives the entire company forward by bringing our software platform to new customers - every single day. We are a tight-knit, high-energy crew that comprises Sales Development, Account Executives, and Sales Operations. We have a shared passion for helping residential and commercial contractors take their business to the next level, and nothing makes our team happier than seeing stellar feedback from customers who have had the opportunity to leverage ServiceTitan.You will be part of a purpose-driven team that provides an extraordinary product and makes an extraordinary difference in customers’ lives. Customers will be excited by the product you show them, and they will embrace you and thank you for changing their lives the next time you see them. This role will be focused on selling ServieTitan’s Convex Product - the best-in-class pipeline generation platform for commercial sales and marketing teams.What you'll do:<ul> <li>Own, manage, and drive the full sales process from first contact through close</li> <li>Articulate and demonstrate our value proposition, creating excitement and enthusiasm among interested prospects using screen share and videoconferencing technology</li> <li>Build honest relationships and genuine rapport with potential customers</li> <li>Generate and maintain expert knowledge of the product, the commercial services industry, competition, market happenings, and trends.</li> <li>Help potential customers discover unmet needs, how we can deliver extraordinary value, and educate senior executives on the importance of building pipeline with Convex</li> <li>Build a strong, vertical-focused sales pipeline with or without inbound leads</li> <li>Suggest and/or create sales materials that will help close business</li> <li>Maintain a complete, accurate, up-to-date sales pipeline, forecast, and activity log </li> </ul>What you'll bring:<ul> <li>4+ years of SaaS sales experience</li> <li>An honest and genuine approach to helping potential customers</li> <li>Proven, successful sales experience in a B2B SaaS environment</li> <li>Track record of meeting and exceeding your sales quota</li> <li>Ability to handle objections and demonstrate value</li> <li>Ability to articulate product value proposition with any level of detail or brevity</li> <li>Highly intelligent, passionate, ambitious, and a team player</li> <li>Strong interpersonal skills and friendly professional demeanor on the phone</li> <li>A tenacious work ethic with the desire to be a top performer</li> <li>A willingness to perform Outbound in addition to Inbound Sales</li> <li>The ability to close business and create urgency with prospects while maintaining rapport and keeping the potential clients best interest in mind </li> <li>Bachelor's degree required</li> </ul>Preferred:<ul> <li>Sold to sales and/or marketing departments</li> <li>Sold to any Commercial Services-related vertical</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $129,800 USD - $138,900 USD + commissions. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.

ServiceTitan

Enterprise Account Executive, Convex Sales

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.Great Place to Work® Top 100 Most Loved Workplace® Forbes Best-in-State EmployerLiability Desktop AdjusterJob Description Liability Adjusters Have a front row seat at the human side of insurance Job Location: Anywhere in the UK, hybrid working Job Type: Permanent Remuneration: Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for Liability Adjusters to work anywhere in the UK. This is a technical, customer-facing role focused on investigating and handling property damage claims of differing values, working both independently and under referral. You will handle property claims for utility companies, using your skills to investigate and assess the claims, and instruct appropriate experts when needed. Soft skills and proactivity are important. With experience in claims, you will identify suspicious information, follow procedures to prevent fraud, and evaluate evidence. The client is very customer-focused. You will answer correspondence, handle calls, update clients, and maintain diary processes promptly and proactively. Experience with utility or wet peril claims is a plus but not required. Many colleagues work flexibly between the office and home, supporting a healthy work/life balance. The office offers bright, open spaces for collaboration and desk work, ideal for interacting with colleagues. The skills you will have when you apply: <ul><li>Excellent understanding of the claims process. </li></ul> <ul><li>Strong investigation skills and ability to evaluate evidence. </li></ul> <ul><li>Excellent communication skills and customer service skills. </li></ul> What we’ll give you for this role: Remuneration &amp; more <ul><li>Competitive salary taking into account skills, experience and qualifications </li></ul> <ul><li>A Self Invested Personal Pension Scheme (SIPP) </li></ul> <ul><li>Holiday allowance of 25 days plus bank holidays </li></ul> <ul><li>Flexible working from our office or your home </li></ul> Health &amp; support <ul><li>Private healthcare plan (including pre-existing conditions) </li></ul> <ul><li>Life assurance </li></ul> <ul><li>Employee assistance programme for employee wellbeing </li></ul> <ul><li>Group Income Protection </li></ul> Other benefits <ul><li>Voluntary flexible benefits – green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications </li></ul> <ul><li>Discounts on various products and services </li></ul> This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry. Next steps for you: Think we'd be a great match? Apply now – we want to hear from you. As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Sedgwick Claims Management Services

Liability Desktop Adjuster

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace® Forbes Best-in-State EmployerSenior Estimate Review SpecialistPRIMARY PURPOSE: To review all estimates and supporting documentation submitted by contractors/adjusters, using various estimating applications; to ensure estimates follow client and regulatory requirements and meet Property guidelines; to serve as a subject matter expert on property restoration scope.ESSENTIAL FUNCTIONS and RESPONSIBILITIES<ul> <li> Conducts quality reviews of contractor documentation for repair estimates to ensure it meets local area codes, industry and manufacturer requirements, and is within the guidelines of the carrier and Property Repair Solutions. </li> <li>Negotiates with adjusters, contractors, and others as necessary to reach agreement on final scope. </li> <li>Creates, reviews, and sends fair and accurate estimates through various platforms. </li> <li>Records data around initial estimates reviewed, number of reviews, and rejections on all files.</li> <li>Identifies any differences and validates that any differences are justified in accordance with standard industry practices or code.</li> <li>Reviews justifications and uses independent judgment and discretion</li> <li>Aides contractors on how to handle specific types of repairs.</li> <li>Writes estimates including but not limited to: supporting items to meet safety and/or other local/state/federal agency requirements, type and content of supporting documentation for accounts receivable, and scope differences. </li> <li>Receives and responds to e-mails/communications from Contractors or from Carriers regarding questions.</li> <li>Provides input for the establishment and update of storm guidelines. </li> <li>Determines if emergency repairs are appropriate to be made (met technical requirements for temporary repairs) and authorizes Contractors to perform the justified services.</li> <li>Monitors, assists, tracks, and provides approval for all claims that are re-inspected by the Carrier.</li> </ul>ADDITIONAL FUNCTIONS and RESPONSIBILITIES<ul> <li>Performs other duties as assigned.</li> <li>Supports the organization's quality program(s).</li> <li>Travels as required.</li> </ul>QUALIFICATIONSEducation &amp; Licensing Bachelor's degree in building construction from an accredited college or university preferred.Experience Five (5) years of experience in insurance adjusting or construction background or equivalent combination of education and experience required. Experience using Xactimate estimating software preferred.Skills &amp; Knowledge<ul> <li>Strong working knowledge of repair practices/construction estimating</li> <li>Excellent oral and written communication skills</li> <li>PC literate, including proficiency in Microsoft Office products</li> <li>Analytical and interpretive skills</li> <li>Good interpersonal skills</li> <li>Ability to perform multiple tasks and set priorities</li> <li>Strong customer service skills</li> <li>Ability to work independently or in a team environment</li> <li>Ability to meet or exceed Performance Competencies</li> </ul>WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlinesPhysical:<ul> <li>Must be able to stand and/or walk for long periods of time.</li> <li>Must be able to kneel, squat or bend.</li> <li>Must be able to work outdoors in hot and/or cold weather conditions.</li> <li>Have the ability to climb, crawl, stoop, kneel, reaching/working overhead,</li> <li>Be able lift/carry up to 50 pounds</li> <li>Be able to push/pull up to 100 pounds. </li> <li>Be able to drive up to 4 hours per day.</li> </ul>Auditory/Visual: Hearing, vision and talkingThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($50,000 - $70,00). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.<h2>If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. </h2>

Senior Estimate Review Specialist

Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar’s platform aggregates portfolio, market and client data for over $7 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, and Dubai. <h4>The Role</h4> Lead the design, development, and implementation of scalable and secure wealth management SaaS products by providing technical leadership and guidance to engineering and product teams. Draft and champion strong architectural practices; use them to ensure technical strategic alignment with business objectives as well as to mentor and train engineers and SaaS architects. Identify structural or organizational blockers and technical debt in order to propose and drive solutions. Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $203,000 - $318,000 (Base Salary) + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits. <h4>What You’ll Do</h4> <ul> <li>Define technology roadmaps and architectural standards; drive adoption across Addepar.</li> <li>Design and architect our SaaS applications as part of Addepar R&amp;D.</li> <li>Proactively identify, prioritize and propose remediation for tech debt.</li> <li>Mentor and guide software engineers and architects on best practices.</li> <li>Evaluate and select appropriate technologies and frameworks.</li> <li>Ensure the security, scalability and efficiency of our SaaS solutions.</li> <li>Collaborate with product management and business stakeholders.</li> <li>Conduct code reviews and ensure code quality.</li> <li>Troubleshoot and resolve complex technical issues.</li> </ul> <h4>Who You Are</h4> <ul> <li>Bachelor's degree in Computer Science or related field.</li> <li>10+ years of experience in software development.</li> <li>5+ years of experience in SaaS architecture.</li> <li>Expertise in cloud platforms (AWS preferred).</li> <li>Excellent communication and leadership skills.</li> <li>Strong internet and internal networking experience.</li> <li>Strong understanding of microservices, distributed systems, and SaaS component services.</li> <li>Experience with CI/CD pipelines and DevOps practices.</li> </ul> Our Values <ul> <li> Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes. </li> <li> Build Together - Collaborate to unlock the best solutions. Deliver lasting value. </li> <li> Champion Our Clients - Exceed client expectations. Our clients’ success is our success. </li> <li> Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. </li> <li> Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. </li> </ul> In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to <a href="#">TAinfo@addepar.com</a>.

Addepar

Principal Enterprise Architect

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.Great Place to Work® Top 100 Most Loved Workplace® Forbes Best-in-State EmployerCustomer Service Advisor - NightshiftCustomer Service Advisor - NightshiftBe the calm voice claimants rely on to get their lives back on track. Job Location: UK wide, hybrid Job Type: Permanent Remuneration: Competitive salary taking into account skills, experience and qualifications plus 20% uplift for unsociable working hours.As part of our incident response team, you will be the first point of contact for customers who are at the start of their claim journey. Your calls could be in relation to either a home emergency (requiring instant remedy) or more substantial damage that could lead onto a property claim on their insurance.This role would suit individuals coming from motor FNOL roles, insurance administrators or coordinators who are looking to move into property claims handling, anyone from an insurance background looking to move into property or individuals with a keen interest in getting into the industry. The skills you will have when you apply: <ul><li>Experience dealing with insurance claims.</li></ul><ul><li>Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. </li></ul>The skills that will be developed once working: <ul><li>We will provide all the Sedgwick specific training you need to thrive in this role </li></ul> What we’ll give you for this role: Remuneration &amp; more <ul><li>Competitive salary taking into account skills, experience and qualifications plus 20% uplift for unsociable working hours</li></ul><ul><li>A Self Invested Personal Pension Scheme (SIPP) </li></ul><ul><li>Holiday allowance of 25 days plus bank holidays </li></ul><ul><li>Flexible working from our office or your home </li></ul> Health &amp; Support <ul><li>Private healthcare plan (including pre-existing conditions) </li></ul><ul><li>Life assurance </li></ul><ul><li>Group Income Protection </li></ul>Other benefits <ul><li>Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications </li></ul><ul><li>Employee assistance programme for employee wellbeing </li></ul><ul><li>Discounts on various products and services </li></ul>This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day. You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance. Next steps for you: Think we'd be a great match? Apply now – we want to hear from you.If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Customer Service Advisor - Nightshift

Position Summary: The Field Service Technician will provide troubleshooting and support in hardware, software and application questions to customers at site, as well as over the phone in remote sessions. Specific Duties and Responsibilities: <ul> <li>Travel extensively, throughout USA Monday through Friday, via plane, automobile or other means of transportation. Occasional International Travel. Occasional work/travel on weekends/holidays. Travel at least 90%.</li> <li>Perform remote and phone technical and applications support for customers and service technicians.</li> <li>Provide installations and training to customers and other field service engineers.</li> <li>Perform both complex and basic on-site customer support activities involving the installation, service, repair, hardware integration, hardware and software upgrades, support troubleshooting, and training on products at customer sites in a timely manner.</li> <li>Conduct on-site installation of complex products and follow testing procedures to ensure proper working order.</li> <li>Check out and approve operational quality of products. Isolate equipment start-up malfunctions and take corrective action.</li> <li>Answer complex technical questions on equipment and work with customers to troubleshoot problems.</li> <li>Work with In-House Tech Support and Manufacturing groups for corrective action and resolution. Make recommended design changes.</li> <li>Attend necessary training to obtain the most current knowledge in their area of support</li> <li>Prepare and submit expense and service reports timely and accurately.</li> <li>Continuous Spectro hardware and software training. Locally and International.</li> <li>Candidate should be located within 1 hour of Newark, NJ Airport or Philadelpia, PA Airport</li> </ul> Required knowledge and skills: <ul> <li>Competency and high level of understanding of control system electronics and high voltage power supplies.</li> <li>Experience in the operation of Analytical Instrumentation (ICP-OES, ED-XRF, HH-XRF &amp; Arc/Spark-OES) is a plus.</li> <li>Hands-on field service experience or Maintenance &amp; repair/service of analytical lab instrumentation.</li> <li>Competency and high level of understanding of vacuum systems, metallurgy, physics and chemistry (preferred).</li> <li>Competency in use of basic hand tools.</li> <li>Above average computer skills, knowledge of MS Office, Excel, PowerPoint and other similar software packages.</li> <li>Associates Degree in a technical field or equivalent experience.</li> </ul> About Us: SPECTRO is one of the worldwide leading suppliers of analytical instruments, employing optical emission (Arc/Spark OES, ICP-OES) and X-ray fluorescence spectrometry (XRF) technology, used for the elemental analysis of materials in industry, research and academia. SPECTRO is a member of the AMETEK Materials Analysis Division. SPECTRO manufactures advanced instruments and develops the best solutions for elemental analysis in a broad range of applications Elemental analysis is continuing to develop at a fast pace worldwide with the need for ultimate precision, complex system requirements, and expanding fields of applications for even routine operations. SPECTRO leads the progress advancements in this field by providing new solutions and continuous innovations. Founded in 1979 as a 3-man-enterprise, SPECTRO today employs over 400 employees around the world and is listed as the clear market leader for metal analyzers. In addition, growth in the sales of ICP and XRF spectrometers has continued to exceed industry averages.

AMETEK

Field Service Technician - Newark, NJ/Philadelphia, PA

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace® Forbes Best-in-State EmployerForensic Accountant - FEMAThis role is open to be based remote in Los Angeles County OR hybrid in the Glendale, CA Sedgwick office*.PRIMARY PURPOSE: To prepare forensic accounting calculations and reports of financial data relating to various aspects of claims including but not limited to: public entity claims to FEMA, Business Income Loss, Extra Expense, Stock/Inventory Loss, and Personal Injury Wage Loss.ESSENTIAL FUNCTIONS and RESPONSIBILITIES<ul> <li>Reviews and investigates financial evidence.</li> <li>Prepares written analyses, memos and reports.</li> <li>Analyzes losses and claim estimates.</li> <li>Works with adjusters on status updates.</li> <li>Prepares large property damage claims on behalf of public entity clients who are seeking disaster grants from FEMA.</li> <li>Presents to clients for Forensic Accounting Services</li> <li>Prepares analytical data for litigation and serves as an expert witness in court cases.</li> <li>Reviews claim evaluations and reports to ensure proper calculations have been completed before submission.</li> <li>Ensures compliance with state and federal regulations.</li> <li>Communicates to the insured's or claimants when necessary.</li> </ul>ADDITIONAL FUNCTIONS and RESPONSIBILITIES<ul> <li>Performs other duties as assigned.</li> <li>Supports the organization's quality program(s).</li> <li>Travels as required.</li> </ul>QUALIFICATIONSEducation &amp; Licensing Bachelor's degree in accounting, finance, or economics from an accredited college or university required. CPA or CFE license preferred.Experience Six (6) years of experience or equivalent combination of education and experience required. Experience in Tax /Audit within the Business/Finance Industry preferred.Skills &amp; Knowledge<ul> <li>Knowledge of FEMA claims, and forensic accounting calculations.</li> <li>Ability to perform financial data analysis</li> <li>Excellent oral and written communication, including presentation skills</li> <li>PC literate, including Microsoft Office products</li> <li>Analytical and interpretive skills</li> <li>Strong organizational skills; detail oriented</li> <li>Excellent interpersonal skills</li> <li>Ability to work independently</li> <li>Ability to handle stress and meet tight deadlines while handling multiple priorities</li> <li>Ability to meet or exceed Performance Competencies</li> </ul>WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlinesPhysical: Computer keyboarding, travel as requiredAuditory/Visual: Hearing, vision and talkingNOTE: Credit security clearance, confirmed via a background credit check, is required for this position.As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $80,000.00 to $110,00.00 USD annual salary. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.*subject to change based on company needs. #LI-REMOTE #LI-HYBRIDSedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.<h2>If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. </h2>

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