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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: Application Production Support for the Bank of America’s Global Banking Applications, primary responsibilities are identification and resolution of production incidents. Problem Management post incident resolution to determine root cause, mitigating actions, drive and track permanent resolution. Management of incident and problem tickets through the enterprise ITSM tool. The role also includes: <ul> <li>Capacity and Performance Management</li> <li>Working with development teams for take-on and training of new services or significant upgrades</li> <li>Providing support for Audits (internal and external)</li> <li>Stakeholder management, working closely with Business and Operations partners to understand KPI metrics to measure service stability to prioritize defect fixes and enhancements</li> </ul> Required Qualifications: <ul> <li>Bachelor’s Degree in Computer Science or related field</li> <li>5+ years of relevant IT experience i.e. Production or Release Support, ITIL, Technical Implementations, or equivalent</li> <li>Demonstrate flexibility, navigate ambiguity, and quickly establish credibility among technical peers</li> <li>Excellent written and verbal communication skills (English)</li> <li>Proven knowledge in some/all of the following: Java/J2EE – Core Java, JDBC, EJB, &amp; Java Web Services &amp; Experience in Server-side technologies - SOAP/Restful services, XML/XSLT, XML, JDBC, AOP, MQ Micro Services &amp; MuleSoft</li> <li>Good knowledge of Middleware components; Message Broker, IBM Websphere MQ, JBoss application server, MuleSoft</li> <li>Strong operating system knowledge in Unix and Windows including strong scripting skills</li> <li>Experience with Database technologies (examples Oracle, DB2 and PL/SQL ) queries to support incident resolution</li> <li>Knowledge of event driven and schedule driven batch processes</li> <li>Experience of handling various production support roles (technical – L1/L2/L3) and hands-on experience in using at least 2-3 widely used monitoring / scheduling tools</li> <li>Ability to be part of IT production support team providing front-line technical support to end users responding to issues related to Incident / Problem Management, Release/Deployment, Operational Readiness, Application Monitoring &amp; Production Governance</li> <li>Experience with: troubleshooting, analysis, research, and resolution using advanced query, programming skills, conduct root cause analysis, and identify mitigations/risk, real-time restoration, triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period</li> <li>Ability to work closely with Technology Infrastructure, Development &amp; Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades, etc.</li> <li>Ability to assess initial severity, gather impacts, engage necessary supporting teams, and escalate as necessary to ensure timely restoration</li> <li>Experience with on call support for triaging problems, coordinating with various support teams across the organization and carryout activities related to incident and problem management</li> <li>Ability to communicate with all lines of business and management the overall status and health of the application, contribute to automation, causal analysis, develop shared/common solutions, and proactively identify cross-functional or technical issues</li> <li>Working on some weekends and bank holidays as part of a 5 day week shift pattern</li> </ul> Desired Qualifications: <ul> <li>Leads End-to-End maintenance responsibility of all production services related to technology. Work activities specific to Production Shared Services include: Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management</li> <li>Actively engage and lead production support issues/incidents. Takes ownership of escalations and perform trouble shooting, analysis, research and resolution</li> <li>Ensure production and performance SLAs are met and escalate issues which needs attention</li> <li>Performs analytical, technical, and administrative work in planning, installing, and supporting new and existing equipment and software under moderate supervision</li> <li>Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Shared Services. Creates and enhances administrative, operational and technical policies and procedures, adopting best practice guidelines, process improvements, standards and procedures</li> <li>Exercises judgment within defined procedures and practices to determine appropriate action</li> <li>Serves as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests</li> <li>Should have increased awareness and exposure to basic technical principles, concepts and techniques</li> <li>Resolves complex issues. Works on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors</li> <li>Support of on-call rotation for off-hours and weekend support as needed</li> </ul> Skills: <ul> <li>Adaptability</li> <li>Analytical Thinking</li> <li>Influence</li> <li>Production Support</li> <li>Risk Management</li> <li>Automation</li> <li>Collaboration</li> <li>Innovative Thinking</li> <li>Result Orientation</li> <li>Solution Design</li> <li>Business Acumen</li> <li>DevOps Practices</li> <li>Project Management</li> <li>Solution Delivery Process</li> <li>Stakeholder Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Production Services Specialist II

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Our product organization is growing, and we are seeking a product manager to join our hardware merchant solutions team. The Payment Terminal Product Manager will play a key role in defining and executing the product strategy and roadmap for payment terminal solutions across our multiple platforms. In this role you will be responsible for the end-to-end delivery of POS Terminal software and POS terminal solutions. This may extend to other manufacturers in the future. You will work closely with cross-functional teams, including software development, design, commercialization, sales, and operations, to deliver innovative and customer-centric payment solutions. Responsibilities: <ul> <li>Develop business cases for new products and features</li> <li>Engage with our client facing teams to fully understand the needs of current and prospective clients</li> <li>Define the roadmap, product requirements, create user stories and define acceptance criteria</li> <li>Own and maintain the terminal product roadmap including ongoing prioritization/backlog</li> <li>Partner with cross functional commercialization team to develop go-to-market plans, product messaging, and sales enablement materials.</li> <li>Collaborate with the merchant operations team to ensure optimal client experience related to client terminal activation and support</li> <li>Serve as escalation point and SME to production support team for issues/incident resolution management</li> </ul> Required Qualifications: <ul> <li>Think strategically and critically while also being able to execute at a tactical level</li> <li>Executive level presentations</li> <li>Payment terminal ecosystem including working with terminal manufacturers knowledge</li> <li>Multi year experience with semi integrated model, android OS, UI/UX</li> <li>Technical knowledge and experience with EMV, contactless, encryption and tokenization</li> <li>Leading cross functional teams with success experience</li> <li>Engage directly with software developers with experience in Agile and Scrum methodologies</li> <li>Understand how to navigate challenges and make recommendations/decisions around tradeoffs to continue achieving goals</li> </ul> Desired Qualifications: <ul> <li>Technical Writing</li> <li>Supporting enterprise clients experience</li> </ul> Minimum Educational Requirements: BA degree with equivalent work experience Skills: <ul> <li>Critical Thinking</li> <li>Troubleshooting</li> <li>Written, and Verbal Communication Skills</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Payments Terminals Product Manager

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description: This job is responsible for working with high-net worth clients with annual revenues of $100k-$5mm, identifying needs, developing relationships, reviewing investment goals, and preparing investment recommendations that align with the goals of both existing and prospective clients. Key responsibilities include leveraging technology to achieve business growth goals, profiling activities to determine a client's investor profile and financial resource objectives, building a sustainable book of business, and providing opportunities for advisors to pursue a career within the bank. Responsibilities: <ul> <li>Provides tailored and personalized advice to clients through reviews and presentations, including assessing financial goals and recommending investment advisory strategies</li> <li>Communicates solutions to clients that are best suited for their financial needs, such as core Banking, as well as Investment and Life Priority™ solutions</li> <li>Partners with Financial Advisor teams to build their network by sharing relevant market developments and discussing new products (as appropriate) in an effort to promote portfolio growth</li> <li>Understands and accesses the full breadth of resources across the bank to benefit clients or prospects</li> <li>Develops and grows a book of business to meet and exceed pre-defined financial targets to measure their ability to progress to the next phase as an advisor</li> <li>Prioritizes client requests and makes introductions to appropriate internal service providers based on client needs and asset thresholds</li> </ul> The Advisor Development Program (ADP) Journey: During this stage of your journey, the Merrill Financial Solutions Advisor (MFSA) will help provide the necessary training and guidance through a defined path to become a successful and independent financial advisor. You will have the opportunity to work with both affluent and high net worth clients, identifying needs, developing relationships, reviewing investment goals, and preparing investment recommendations that align with the goals of both existing and prospective clients. In this role you will develop the relationship management skills necessary to operate in an Elite Growth Practice (EGP). From marketing yourself to managing your own practice, we’ll prepare you with everything you need as you develop within your role. The MFSA role provides experienced advisors the opportunity to pursue a career within Merrill Wealth Management. Once you have honed your skills and demonstrated success as a MFSA, you typically will progress into the next stage of training. This role is located in a Merrill branch. We’ll help you: <ul> <li>Get training and one-on-one mentorship from managers who are invested in your success. You’ll enroll in our Academy to develop as an advisor; the potential for growth is yours! </li> <li>Build connections to grow your network and business. Starting at a Merrill branch, you’ll interact with Merrill financial advisors, institutional retirement participants and higher net worth clients.</li> <li>Deliver advice through client reviews/presentations with confidence, including reviews of financial goals, and recommend investment advisory strategies to help clients achieve their financial goals.</li> <li>Learn about the full suite of financial solutions.</li> <li>Connect clients to solutions that are in their best interest, such as core Banking, Investment &amp; Life Priority™ solutions, through Bank of America and Merrill to meet their financial needs.</li> </ul> As a Merrill FSA, you can look forward to: <ul> <li>A strong referral network from across the business to increase opportunities for affluent and high net worth client acquisition and provide access to partners who are specialists in their field.</li> <li>Marketing strategies to reach wider audiences with greater appeal.</li> <li>Ongoing professional development to deepen your skills and optimize your practice as the industry evolves.</li> <li>Potential Opportunities for professional growth.</li> <li>Leadership opportunities, including leading client and conference seminars.</li> </ul> We’re a culture that: <ul> <li>Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.</li> <li>Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world.</li> <li>Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.</li> <li>Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs.</li> <li>Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.</li> </ul> This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Required Qualifications: <ul> <li>Currently holds Series 7 &amp; 66 (63 &amp; 65 in lieu of 66) licenses.</li> <li>Two years' experience working in the financial service industry and/or a sales environment where goals were met or exceeded.</li> <li>Minimum of one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services.</li> <li>Self-starter who efficiently manages time and capacity.</li> <li>Sets and accomplishes goals, achieving whatever you put your mind to.</li> <li>Builds and nurtures strong relationships.</li> <li>Collaborates effectively with others to get things done.</li> <li>Communicates effectively, confidently, and is comfortable engaging all clients.</li> <li>Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment.</li> <li>Likes to learn, adapts to new information and seeks the right solutions for clients.</li> <li>Thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients.</li> </ul> Desired Qualifications: <ul> <li>Proven ability to partner and promote lead generation.</li> <li>Experience balancing investment management, sales activities, and new client development.</li> <li>Strong computer skills and the ability to multitask in a demanding environment.</li> <li>Bachelor's degree is a plus, preferably in business-related field.</li> <li>Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC) is a plus.</li> <li>Obtained insurance licenses is preferred. ​</li> </ul> Skills: <ul> <li>Account Management</li> <li>Client Investments Management</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Relationship Building</li> <li>Advisory</li> <li>Business Development</li> <li>Fraud Management</li> <li>Pipeline Management</li> <li>Portfolio Management</li> <li>Client Experience Branding</li> <li>Issue Management</li> <li>Prospecting</li> <li>Referral Identification</li> <li>Sales Performance Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Merrill Financial Solutions Advisor - Baltimore & Associates Market

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for providing prospects and self-directed investors with financial assistance by identifying broader product and service solutions that meet their investment and saving needs. Key responsibilities include applying knowledge of investments, products, financial markets, policies, procedures, and processes to the client's investment needs. Job expectations include owning the management, research, and communication process of resolving client issues and achieving high client satisfaction and relationship deepening through a disciplined and responsible approach. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. The registered Investment Consultant II demonstrates knowledge of investments and financial markets and assists clients with their servicing and trading needs through inbound and outbound phone interactions. The Investment Consultant II will own the management, research, and communication of resolution to client issues while demonstrating expert knowledge of policies, procedures and processes. The role is responsible for achievement of high client satisfaction and relationship deepening through a disciplined and responsible approach. Responsibilities: Provides prospects and self-directed investors with financial guidance and assistance based on their needs to deepen existing relationships Educates potential and existing clients about investment products, services, and trading strategies offered by the bank Delivers on performance goals by uncovering additional client needs, deepening existing relationships, and referring clients to business counterparts Deliver exceptional service to clients by answering general account inquiries Accurately execute and confirm trade orders as well as a variety of securities transactions initiated by self-directed clients Assist clients with brokerage consumer website usage and navigation Educate potential and existing clients about investment products, services and trading strategies Research and resolve client requests Maintain current knowledge of Merrill products, policies, and services while keeping abreast of financial markets and regulations Required Qualifications: - Series 7 &amp; 66 required (if not currently held, Series 66 must be obtained within 90 days) - Demonstrated passion and interest in financial markets - Excellent customer service skills with the ability to actively listen to clients and demonstrate empathy - Strong analytical and organizational skills - Detail oriented, with good follow-up skills - Strong interpersonal skills - Ability to multi-task in a dynamic environment - Requires basic knowledge of the organization, products and/or services - Requires knowledge of financial markets and trading strategies - Excellent verbal and written communication skills - Proven ability to meet and exceed productivity and performance goals - Must be technologically savvy and able to quickly learn new systems - Ability to adapt and seek solutions for customers in a fast-paced environment - Must be flexible to work assigned shift within center hours of operation - Strong desire for point of call resolution - Focus on client satisfaction Desired Qualifications: - Call center experience is preferred but not required - Previous Brokerage experience is a plus - 1+ years of financial industry experience Skills: Account Management Advisory Client Experience Branding Customer and Client Focus Oral Communications Active Listening Attention to Detail Client Solutions Advisory Issue Management Pipeline Management Causation Analysis Client Management Policies, Procedures, and Guidelines Risk Management Trading Shift:1st shift (United States of America) Hours Per Week: 40

Investment Consultant II - Merrill Premium

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description Summary: This job is responsible for standard transaction processing, reconciliation, data management and resolution of research requests supporting the wealth management business. Key responsibilities include providing quality service and effective and efficient administration and operations support for internal business partners and/or external clients. Job expectations include operating with maturity and independence and referring more complex issues and escalations to the team lead or manager. Responsibilities: <ul> <li>Performs transaction processing and reconciliation according to the established guidelines and procedures</li> <li>Responds to client inquiries through numerous channels to support administrational and operational efficiency and quality client service</li> <li>Performs research, follow-ups, data collection and resolution of routine research requests</li> <li>Monitors, manages and track client transactions and related responsibilities according to guidelines and procedures </li> <li>Monitors, manages and track vendor bills</li> <li>Identifies potential issues in daily administrational and operational tasks and escalates risk concerns, as appropriate</li> <li>Provides general administrational and operational support including handling inbound calls, mail sorting, mail distribution</li> </ul> Skills: <ul> <li>Proactive and attention to details</li> <li>Problem-solving Skills</li> <li>Analyze data from trackers and make informed decisions </li> <li>Knowledge of Cayman Islands Banking and AML Regulations and Compliance</li> <li>Proficiency in relevant software and financial tools</li> <li>Business Operations Management</li> <li>Customer Service Management</li> <li>Prioritization</li> <li>Reporting</li> <li>Data Collection and Entry</li> <li>Data and Trend Analysis</li> <li>Organizational Effectiveness</li> <li>Process Management</li> <li>Quality Assurance</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Research Analysis</li> <li>Strong Written Communications and interpersonal skills</li> </ul> Shift: Hours Per Week: 37.5

GWIM Senior Operations Representative

Job Description: At Bank of America, we’re creating real, meaningful relationships with individuals and businesses across the country. Each day, we connect with 67 million clients through a growing specialist workforce and our world-class digital platform. With each relationship and connection, we are looking to provide care and guidance for our clients when they need us most – whether they are just starting out, buying a home, building a family or planning for retirement. If you are interested in growing a long term career and passionate about developing strong relationships with clients, then the Financial Services Representative I is the ideal role for you. Must be flexible Sunday-Friday 8am to 8pm EST The Financial Services Representative I is a foundational role designed to prepare you for your long term career growth with Bank of America and Merrill. Preparation for the role starts with best in class training from our award-winning Academy; along with hands on practice and personalized coaching to develop the knowledge, skills, and behaviors that you will need to be successful. As a FSR I, you will work in a phone based environment from a Merrill Contact Center. Your responsibilities include delivering point of call servicing and resolution on brokerage accounts, identifying client needs, and a focus on service to sales with existing Merrill clients. You will be providing exceptional client care, growing client relationships, and guiding clients with needs-based solutions that will support their financial goals. The exposure, ongoing support, and feedback that you will receive from leaders, managers and peers will help you determine the best roles and career paths to empower you to achieve your professional goals. We’ll help you <ul> <li>Develop the knowledge and skills you need to deliver world-class client care through the award-winning Bank of America Academy</li> <li>Get training and one-on-one coaching from academy managers who are invested in your success</li> <li>Build your knowledge of core banking and investment solutions and connect clients to all of the solutions we provide</li> <li>Develop techniques to confidently engage with clients by telephone</li> <li>Continue to learn and grow in a culture where growth and career advancement are a priority</li> </ul> As a Financial Services Representative I, you can look forward to <ul> <li>Providing a world class client experience through point of call account servicing and resolution </li> <li>Working in a well-compensated, highly collaborative environment</li> <li>Growing client relationships by understanding needs and presenting services and solutions offered throughout Merrill and Bank of America</li> </ul> Required Qualifications: <ul> <li><h2>Must be a current Year Up intern with Bank of America </h2></li> <li>Is client-focused with a passion for excellence and a positive team attitude</li> <li>Is self-motivated, goal-oriented, and has the ability to multitask in a fast moving, performance –based environment</li> <li>Has the ability to identify clients’ needs and find proper solutions to meet those needs by referring sales opportunities to specialist and sales teams</li> <li>Is an effective communicator with an aptitude for sales and relationship management</li> <li>Has strong computer skills</li> <li>Wants to establish a long-term career in the financial services industry at a fast-growing company that rewards hard work and dedication</li> <li>Is ambitious, disciplined, hardworking, resilient and willing to learn</li> <li>Must be flexible to work any schedule: Sunday to Friday 8am to 8pm EST</li> </ul> We’re a culture that <ul> <li>Believes in responsible growth and is dedicated to supporting the communities we serve</li> <li>Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience</li> <li>Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients around the world</li> <li>Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Consumer Investments- Financial Service Representative I

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Salary Range $77789.00 - $105244.00 Salary Travel Percentage Up to 25% Job Shift Day Job Category Information Technology <h2>Description</h2> Job Summary: As a Cyber Security Engineer I, the role ensures the security and integrity of the organization’s digital assets. Responsibilities include implementing and monitoring security measures, conducting risk assessments, analyzing incidents, and enhancing cybersecurity infrastructure, all under the guidance of senior engineers and supervisors. Essential Job Duties and Responsibilities: <ul> <li>Provides support in various aspects of cybersecurity, including network security, vulnerability assessment, and incident response.</li> <li>Assists in the management and configuration of security tools such as firewalls, intrusion detection/prevention systems, antivirus software, and endpoint security solutions.</li> <li>Works closely with experienced professionals to analyze and mitigate security risks, participate in security audits, and assist in implementing security measures to protect sensitive data and systems.</li> <li>Identifies and mitigates emerging threats.</li> <li>Tests web applications and monitors inbound security data, responding to security events as needed.</li> <li>Assists with the design and implementation of security solutions.</li> <li>Provides cybersecurity support both independently and collectively, proactively identifying security issues and implementing effective solutions.</li> <li>Effectively prioritizes managing multiple tasks and projects efficiently.</li> <li>Communicates technical information effectively to non-technical management and stakeholders.</li> </ul> <h2>Qualifications</h2> Education and Experience Requirements: Bachelor’s degree in computer science, digital programs, cyber security, or related field. 2 years’ experience in cyber security related position. Knowledge, Skills, and Abilities: <ul> <li>Understanding of common cybersecurity threats and vulnerabilities.</li> <li>Excellent written and verbal communication skills.</li> <li>Knowledge of basic networking concepts, operating systems, and security fundamentals.</li> <li>Familiarity with security tools such as antivirus software, firewalls, intrusion detection systems, etc.</li> <li>High attention to details.</li> <li>Demonstrates strong multi-tasking capabilities and organizational skills. </li> <li>Ability to work under pressure, customer service, cybersecurity, problem solving, teamwork, and written communication</li> </ul> Preferred Equipment or Software Knowledge or Skills: <ul> <li>Knowledge on Cloud based security technologies</li> <li>Extrahop, Sumologic, CyberArk, Varonis, and other cyber security related tools.</li> <li>Understanding of application layer protocols like HTTPS, SFTP, SSH etc.</li> <li>Experience working in both UNIX and Windows based environments</li> <li>Excellent diagnostic / troubleshooting skills</li> <li>Comfortable and proficient working in a role that interfaces with multiple cultures and time zones</li> </ul> Work Environment: <ul> <li>Prolonged periods sitting at a desk and working on a computer.</li> <li>Must be able to lift up to 15 pounds at times.</li> <li>Some travel is expected.</li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Aaon

Cyber Security Engineer I

Job Description: Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. As we continue to grow our platform, we are looking for a Director to join the UK Corporate Banking Team. In this role you will help support our growth ambitions with a primary focus on new client origination. Job Description: The Global Markets Business Controls Office (BCO) is responsible for the creation, maintenance and oversight of a robust supervision and control infrastructure relating to non-financial risk, including but not limited to compliance with regulatory rules and guidance as well as operational controls in partnership with the business Front Line Unit (FLU). BCO is a global group with teams in many locations including New York, Charlotte, London, Paris, Hong Kong, Singapore and Tokyo providing control oversight to Sales, Trading, Electronic/Algorithmic and Research businesses across Global Markets in respect of regulatory and governance programs. Responsibilities: BCO has an open role for a Business Controls Executive to work within a global team of Business Controls specialists, focused on Commodities. This position will require deep product knowledge to provide expertise to key aspects of the bank’s control framework in the FLU or 1st Line, including documenting operational incidents, identifying and resolving control gaps through raising and managing self-identified audit issues, providing support to Commodities supervisors, working with BCO Trade Surveillance to resolve alerts and documenting the lineage between sales/traders and their supervisors among other things. The successful candidate will report to the Head of UK &amp; CEEMEA Global Markets Business Controls Office. They will undertake the day-to-day development and/or enhancement of the controls framework focused in Commodities. They will have a deep knowledge of trading, together with an understanding of controls and other Trading and Sales applicable regulations related to this asset class. This individual will work closely with the LOB supervisors and senior management/COOs and other support functions (e.g., Compliance, Enterprise Independent Testing (EIT), Risk, Operations and Technology, Legal, Audit and Human Resources). Their goal will be to ensure that the controls and supervisory framework is complete, keep up to date with changes within the organization and compliant with applicable laws, rules and regulations, implementing industry best practices. What we are looking for: <ul> <li>The ability to thrive in a fast-paced and high-pressure environment with primary responsibilities being to:</li> <li>Be able to work within a global team within the GM BCO function charged providing expertise together with others, maintaining global transparency and consistency (where appropriate) of roles, processes and accountabilities, and enhance governance and associated documentation;</li> <li>Demonstrated ability to interface with Regulatory agencies (e.g. PRA, FCA, etc.) as required, representing the bank and to be accountable for ensuring regulatory concerns are appropriately and swiftly addressed;</li> <li>The ability to partner with global GM BCO and internal stakeholders to identify control gaps, design, implement and track through SIAIs remedial actions to close and continue to improve conduct and culture within the business and wider organisation;</li> <li>An individual who can support the bank’s Trade Surveillance Framework in the FLU or 1st Line responsibilities, including design, implementation, parameter setting, regular reviews, venue coverage, data quality, alert dispositioning and investigations;</li> <li>Be able to identify and resolve any gaps in the control framework;</li> <li>An individual who can provide BCO input into Enterprise and Global Markets policies and procedures;</li> <li>An individual with the presence to be able to represent Global Markets BCO at various committees, forums and meetings as required; and</li> <li>The ability to act as an escalation point to BCO and local FLU leadership for any items that require escalation, awareness or approval.</li> </ul> Experience required: <ul> <li>Extensive industry experience within Global Markets and/or Support Functions;</li> <li>Able to demonstrate in-depth Commodities product knowledge;</li> <li>Understanding of Market Misconduct behaviors across Trading and Sales business;</li> <li>Ability to work collaboratively across multiple stakeholders and deliver results in a timely manner;</li> <li>Self-starter with ability to multitask and manage competing priorities, managing effectively in a dynamic environment;</li> <li>Excellent verbal and written communication skills with the ability to articulate complex concepts in a clear and concise manner;</li> <li>Attention to detail and high standard for quality work product;</li> <li>Commitment to provide timely and accurate guidance to FLU with strong ability to influence when needed;</li> <li>Inquisitive mindset and the ability to think creatively to solve problems and anticipate potential questions or issues;</li> <li>Effective time management and prioritization, strong multi-tasking abilities; and</li> <li>Excellent judgment in handling sensitive and confidential information;</li> </ul>

Director, Commodities Specialist, Business Controls

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients. Key responsibilities include supporting growth of the profitability of the small business customer base, identifying, developing, and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources. Job expectations include opening core small business accounts while adhering to procedural guidelines. Responsibilities: <ul> <li>Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk</li> <li>Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews</li> <li>Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time</li> <li>Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities</li> <li>Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals</li> <li>Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment</li> <li>Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture</li> </ul> Required Qualifications: <ul> <li>Has proven success in consultative sales in financial services or in business-to-business sales</li> <li>Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers</li> <li>Is passionate about outside sales and enjoys spending time prospecting</li> <li>Wants to enhance existing relationships and exceed sales goals</li> <li>Can analyze financial conditions of clients and industry trends</li> <li>Can understand and interpret financial statements and cash flow analysis</li> <li>Has excellent communication skills and demonstrated leadership ability</li> <li>Enjoys partnering and negotiating with a team of bank employees to solve client issues</li> <li>Demonstrated management of a client portfolio with focus on relationship development and deepening</li> <li>Thorough knowledge of small business financial products and services</li> <li>Familiarity with CRM platforms and other banking systems</li> </ul> Desired Qualifications: <ul> <li>Community leadership</li> <li>Strong computer skills with an ability to multitask in a demanding environment</li> <li>Undergraduate degree in business, finance or economics preferred or seven years relevant work experience</li> </ul> Skills: <ul> <li>Client Experience Branding</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Customer and Client Focus</li> <li>Pipeline Management</li> <li>Credit Documentation Requirements</li> <li>Financial Analysis</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Written Communications</li> <li>Coaching</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Prospecting</li> <li>Risk Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Business Banking Relationship Manager (Small Business)

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Role is to supervise a team that is responsible for Fixed Income, FX and Money Markets asset transfer, settlements, risk, and control for the Global Markets Operations team at Bank of America Malaysia Berhad. Candidate must also be on hand to offer premium Client Service and deal with all stakeholder queries and manage the relationships between our external and internal stakeholders. Up to date market knowledge on key initiatives and developments within the clearing and settlement space as well as regulatory understanding are essential. Directly interacting with Clients on a daily basis, you will be the main point of contact for clients on all operational issues and will act as Client advocate within BofA to ensure all clients’ needs are met. As senior member of the team, there is a focus on leadership, staff development, management best practice and delivering operational excellence. Core Daily Responsibilities: 1) review and approve asset transfers and settlements; 2) ensure accounting entries on the back of the transactions have flowed in correctly; 3) perform approver roles and other tasks to ensure appropriate segregation of duties within the Global Markets Operations team for Bank of America Malaysia Berhad; 4) role will cover managing the tasks and volumes ensuring that all tasks for the day are completed in a timely manner and within deadlines. Elements of manual intervention include additional controls designed to mitigate risks of the manual processes, which together form the manual tasks. 5) ensure all required MI and stakeholder queries are completed in a timely manner as per expectations. Individual will directly interact with Front Office, Sales, Finance, Risk, and Business Supervision for roles 1, 2, 3 and 5 above, and with Regional Management and Senior Management locally on role 4 to ensure that all deliverables are met in a timely manner and accurately. Additional supervisory responsibility for: • Ensuring that the team is complying with GMO, enterprise and regulatory requirements and standards • Ensuring that BofA’s GMO and enterprise risk framework is in place and adhered to • Serving as a key point of contact for Front Office, Compliance, Risk &amp; Control, Country Management, Regional GMO Management, technology, HR, internal and external Audit, and occasional regulatory engagement • Engage closely with Malaysia Fulfilment Servicing (Banking) Operations, and other GMO leaders from APAC branches and hub locations • Strong focus on resource planning, performance management and career development within the GMO team • Driving change programs in collaboration with technology and other partners. Projects may result from business enablement, regulatory requirements or simplification and improvement / operational excellence opportunities • Identifying areas for operational process improvement that help to increase efficiency, reduce risk and cost • Provide key leadership support to the Head of GMO for Malaysia General Requirements: · Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner. · Excellent communications skills and ability to present to an audience. · Ability to work under pressure in a team environment. · Ability to liaise with all levels of the firm and people with different experiences and backgrounds. · Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate. · Previous experience within a client service team with particular focus on DMA and OTC settlement. · Knowledge of Operational Risk, Client Money Protection and Funding · Strong leadership potential · Exceptional understanding of the Malaysia regulatory environment as it relates to banking and Markets products · Proven leadership ability in a supervisory role, able to develop staff and teams to operate at a high level Other Qualifications ∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions ∙ Excels in working among diverse viewpoints to determine the best path forward ∙ Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner ∙ Commitment to challenging the status quo and promoting positive change. ∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base ∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

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