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Acuren

Rope Access Technician - Tulsa, OK

Tulsa Community College

Assistant Professor - Communication

Outlier

AI Training for Sociology

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! What you can expect The Cyber Security Operations (CSO) function within Global Information Security enables the various businesses of Bank of America to conduct operations in a secure, trusted, and safe manner by defending the organization and our customers from cyberattacks. Insider Threat Investigators (ITI) within CSO investigates risks and protects against threats posed to the bank by insiders and works closely with peer teams across the enterprise to ensure comprehensive and proactive controls and monitoring are in place to detect and mitigate insider risks. Insider Threat Investigator is responsible for conducting data analysis of insider threat auditing and monitoring software resources to detect and identify insider risk activities. In addition, they will be required to complete investigations by analyzing and verifying information through various investigative techniques, internal resources, and conversations/interviews with persons of interest. The role will also require regular collaboration with experts in and out of the team, both in country and in other regions, where excellent communication skills will also be necessary. What you will do <ul> <li>Conduct investigations by analyzing and verifying information through various investigative techniques, internal resources, and conversations/interviews with persons of interest;</li> <li>Complete written reports in compliance with current reporting procedures and policies. Must have the ability to write detailed, concise, and accurate reports;</li> <li> Ability to manage high risk regional information security incidents by working in conjunction with response partners and other risk teams; </li> <li>Utilizing next generation tools and technology to conduct deep behavioral analytics assessments/ investigations with a focus on mitigating information security related insider threats;</li> <li>Ability to collect and analyze data from various applications to fulfill an investigation/support request(s)</li> <li>Document each stage of the investigation with clear &amp; concise notes </li> <li>Effectively pivot communication style &amp; verbiage based on audience (i.e. non-technical)</li> <li>Ability to collaborate well with other teams to drive resolution to an investigation, across multiple regions/countries</li> <li>Ability to effectively multi-task between several competing efforts</li> <li>Maintain an awareness of industry challenges and advancements to add value to enhancing processes &amp; technologies </li> </ul> Your background <ul> <li>5+ years’ work experience with an insider threat focus or technical background that could be applied to understand key insider risk components </li> <li>Curiosity, diversity of thought, critical thinking, willingness to learn, and persistence to identify risk</li> <li>Methodical and systematical approach to utilizing technical tools, applications, etc. </li> <li>Familiarity with Splunk, ENCASE, CrowdStrike and other similar investigative and/or monitoring tools</li> <li>Exceptional written and verbal communication skills to various audiences </li> <li>Mindset of curiosity: not afraid to learn new things </li> <li>Excellent organizational skills to manage caseload, projects and ad hoc requests</li> <li>Experience in conducting complex investigations with an Insider Threat emphasis</li> <li>Knowledge in how to conduct computer forensics </li> <li>Familiarity with participating/driving incident response events</li> </ul> Desired Skills <ul> <li>An understanding of human behavior / human psychology or investigative background </li> <li>Technical experience with information security / data loss prevention tools or controls such as Intrusion Detection &amp; Prevention technologies (IDS/IPS) and/or SIEM systems and other data correlation engines. </li> <li>Extensive experience in Splunk, ENCASE, CrowdStrike and other similar investigative and/or monitoring tools</li> <li>Certifications - Security+, Network+, CEH, CISSP, CCNA, CCNP, EnCE other cyber security related certifications</li> <li>Familiarity with sleuthing in OSINT </li> <li>Familiarity with working in cloud </li> <li>Networking/System administration experience </li> <li>Experience in scripting languages for databases </li> <li>Bachelor’s in computer science or related fields</li> </ul>

Bank of America

Vice President, Insider Threat Investigations, Global Information Security, Australia

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: Your background <ul> <li>At least 10 years’ working experience in area of Trade Finance Operations in a bank Specializing in Bankers Guarantees, Letters of Credit issuance &amp; Negotiation and Supply Chain Financing, in addition to knowledge and experience in other Trade products.</li> <li>Knowledge of Trade and non-Trade Loans and Credit Operations will be a bonus.</li> <li>Ability to communicate effectively both orally and in writing, with both internal stakeholders and clients.</li> <li>Ability to plan and prioritize the daily work to achieve efficient and effective management of time.</li> <li>Be able to work well with all associates and actively promote a cohesive working environment.</li> <li>Be client focused in providing a high level or customer service and conscientiously aware of the quick turnaround time on the checking of documents.</li> <li>Excellent presentations, communication, time management, problem solving, interpersonal and teamwork skills.</li> <li>Basic PC skills (Words, Excel, PowerPoint is minimum).</li> <li>Innovative and open minded, maintaining a professional &amp; positive attitude at all times.</li> <li>Able to work under pressure &amp; challenges.</li> <li>Good understanding and application of the UCP600, ISBP, URC 522, URDG 758 and bank guideline and policies, compliance and audit requirements.</li> <li>Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.</li> </ul> What you can expect The Singapore Trade Operations Team Manager manages both a Trade Client Services Team and a Trade Finance Middle Office team (about 10 associates). Products handled includes Import and Export Letters of Credit, Documentary Collections, Bankers Guarantees / Standby Letters of Credit, Supply Chain Financing, Trade Loans (Trade Advances, Invoice Financing) and Risk Participation/Distribution. The Singapore Branch team liaises with various parties such Clients and Internal parties (Bankers, Sales, Legal, other branches as well as the Global Business Services (GBS) Team in India). The incumbent is also expected to be able to explain and advise clauses and the acceptability/unacceptability of clauses to any party regarding the LCs, BGs or SBLCs. What you will do – Manage both the Trade Client Services team and the Middle Office Teams: To manage HR and administrative aspects of the team To support Function and Branch led initiatives and projects. Ensure governance process and procedures are updated and adhered to. Hold regular check-in and reviews with Business Partners and Branch Ops head. To oversee BAU activities of the teams which are responsible for the following: Banker’s Guarantees, SBLC Issuance / Amendments / Renewal (Primary Duties): <ul> <li>Reviewing of guarantee and SBLC format in accordance to the guideline laid down by legal and product team.</li> <li>Escalate and obtain approval from Trade Control and Credit Department when necessary.</li> <li>Scanning of required documents for GBS’ processing.</li> <li>Attending to back-end processing team and customers queries/clarifications via emails in a timely manner.</li> <li>Ensure all transactions are accurately processed / verified in accordance with customer’s instructions and according to the bank’s operational procedure and policies.</li> <li>Print out completed BG, obtain Officer’s signature as per delegation of authority (For Mail Guarantee / Amendment).</li> <li>Daily check in the Trade E-Banking platform system with which clients may submit the guarantee/SBLC applications online.</li> <li>Ensuring timely review of daily report to ensure prompt actions to be taken for expired guarantee/SBLC.</li> <li>Updating of guarantee daily tracker and follow up with clients for status.</li> <li>Daily reconciliation between processing team and end of day email to ensure item scanned are duly processed.</li> <li>Follow up with correspondent bank for guarantee issuance and charges.</li> <li>Follow up with client on all outstanding charges.</li> <li>Ensure amortization of issuance commission is done by the processing team by 15th of every month. </li> </ul> Import Letters of Credit <ul> <li>Manage Issuance of Letters of Credit with clients and the processing team.</li> <li>Attach negotiation advice with copy of invoice and Bills of Lading (B/L) for release to customers over counter.</li> <li>Fax or email customer and photo-copy covering schedule.</li> <li>Record the Negotiation advice for customer to collect.</li> </ul> Import LC Payments: <ul> <li>Print Notice of Arrival of document covers.</li> <li>Fax or email covers to customers.</li> <li>Receive customers’ signed payment instructions.</li> <li>Prepare for release of documents with B/Ls or Airway Bills (AWB) duly endorsed to the counter.</li> </ul> Acceptance of Usance bills: <ul> <li>Print Notice of Arrival of document covers and prepare for release of documents to applicant with B/Ls or AWBs duly endorsed upon receipt of the Acceptance advice.</li> <li>Receive customers’ signed acceptances.</li> <li>Affix the acceptance stamp on the draft drawn by the beneficiary and calculate and determine the maturity date of the bills.</li> <li>Sign on accepted drafts and scan drafts and notification of customer’s acceptance with maturity date for the GBS team’s processing.</li> <li>Reflect the loan number in bank schedule.</li> <li>File usance drafts - according to maturity dates.</li> </ul> Processing of Usance Bills at maturity: <ul> <li>Receive processing team’s email notification of due date maturities and ensure that the GBS team processes the payments on due date.</li> <li>Stamp “PAID’ at maturity and close file</li> </ul> Miscellaneous tasks <ul> <li>Attend to clients at the Trade Counter.</li> <li>Receipt of transactions documents via Mailroom, Fax Machine and Counter and record in trackers.</li> </ul> <ul><li>Daily check in Trade E-Banking platform and 3rd party doc prep system with which clients may submit documents online.</li></ul> <ul> <li>Perform document count to reconcile with client’s presentation and prepare Index Sheet for scanning.</li> <li>Scan Index Sheet and documents to GBS checking teams.</li> <li>Prepare of DHL courier receipt for documents to be dispatched.</li> <li>Sending of daily EOD reconciliation email to GBS of documents scanned.</li> </ul> Additional Duties <ul><li>Providing guidance and support for teammates. </li></ul> <ul> <li>Governance activities such and reviewing of Controls, procedures, and reporting.</li> <li>Projects and initiatives such as process improvement projects for the team and department.</li> <li>Pitching in to support BAU activities if the team is shorthanded.</li> </ul>

Vice President, Head of Trade Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Candidate will be a part of the Know Your Client (KYC) Client Outreach Chief Operating Officer (COO) team within the Global Corporate and Investment Bank (GCIB) and Global Markets lines of business. The Function The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams. The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner. In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience. The Role The KYC Client Outreach COO team oversee delivery of Front Line Unit (FLU) KYC data and analytics, resource capacity and client population forecasting, restriction and closure processes, client population oversight, program governance, issue remediation, culture, engagement, and training/readiness. Role Responsibilities <ul> <li>Support data and analytical needs of the GCIB and GM front line units, providing management information relating to client outreach performance, delivery, and output</li> <li>Understand data lineage and be comfortable using and manipulating large data sets to ensure analytics are accurate, fit for purpose, and well controlled</li> <li>Apply data to solve problems and provide strategic insight to the FLU including views on client revenue, client valuation, and prioritization</li> <li>Participate in resource and client population forecasting, ensuring stakeholders have real time views into forecast population and related risks</li> <li>Support restriction and closure processes, client population governance, and business control metrics</li> <li>Partner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, HR and other groups as needed</li> <li>Embrace a collaborative and output oriented culture</li> </ul> Required Skills <ul> <li>Bachelor's degree</li> <li>Analytical experience within the financial services industry</li> <li>Comfortable using and manipulating large data sets to solve analytical problems and provide strategic insight</li> <li>Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word</li> <li>Experience with Tableau, Alteryx and other analytical tools is a plus</li> <li>Excellent interpersonal skills for motivation, collaboration and encouragement</li> <li>Professional Demeanor: Demonstrating patience, composure, and positive attitude.</li> <li>Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.</li> <li>Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.</li> <li>Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision</li> <li>Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail</li> </ul> Benefits of working at Bank of America: UK <ul> <li>Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner</li> <li>Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons</li> <li>20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum </li> <li>The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.</li> <li>Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.</li> <li>Access to an Employee Assistance Program for confidential support and help for everyday matters</li> <li>Ability to donate to charities of your choice directly through payroll and the bank will match your contribution</li> <li>Opportunity to access our Arts &amp; Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.</li> <li>Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.</li> </ul> Bank of America: Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

VP GCIB  KYC COO Support

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Line of business Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities: <ul> <li>Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures</li> <li>Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions</li> <li>Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units</li> </ul> Required Skills: <ul> <li> Knowledge of Merrill Systems Knowledge of LMA product </li> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Coaching</li> <li>Written Communications</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Transcation Management Ops Analyst - BPRO LMA

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for working closely with sales, portfolio managers, product specialists, and client service members to coordinate all sales and support activities for assigned accounts, which are primarily medium-sized and/or less complex institutional accounts. Key responsibilities include maintaining and enhancing relationships with existing institutional clients. Job expectations include promoting investment product sales through frequent client meetings and discussions covering investment strategy, account performance, new products, and market developments. Line of Business Job Description: The role covers onboarding and strategic account management for Institutional clients across various Fixed Income and Equity products within Global Markets. This requisite requires someone with Client facing experience, markets product knowledge and has KYC background. The onboarding associate will manage client pipeline and will be facing off with Senior Sales Partners, Managing KYC pipeline, and looking for inefficiencies in the end-to-end onboarding process. To be successful in this role, you will need to provide client relationship management services within Integration for clients across multiple products and asset classes: Responsibilities: <ul> <li>Partners with sales, portfolio managers, product specialists, and client service members to coordinate all sales and support activities for assigned accounts, such as settlements, reconciliations, and account maintenance</li> <li>Promotes investment product sales through client meetings and discussions covering investment strategy, account performance, new products, and market developments</li> <li>Deepens and enhances existing relationships with institutional clients during client meetings and interactions</li> <li>Coordinates on internal processes and documents to deliver a quality and on time product to Global Markets clients</li> <li>Onboarding Associate serves as the voice of the client, enables the strategic development of the client service model and technology platforms</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.</li> <li>Ensure BofA is industry leading in onboarding – exceeding expectations, enhancing the on-boarding / integration client experience with BofA, aligning with client strategies, themes and ensuring we deliver against strategic plans for best in class on-boarding</li> <li>Protect existing revenue and to enable new revenue through fund on-boards and mandates won for multi-fund launches</li> </ul> Required Qualifications: <ul> <li>2+ years client on-boarding experience (asset managers, hedge funds, or other client types)</li> <li>Working knowledge of AML / KYC and Regulatory requirements for client on-boarding</li> <li>Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner</li> <li>Excellent communications skills and ability to present to an audience</li> <li>Ability to work under pressure in a team environment</li> <li>Ability to liaise with all levels of the firm and people with different experiences and backgrounds</li> <li>Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Legal Structures and Legal Forms</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Recording/Organizing Information</li> <li>Written Communications</li> <li>Data Collection and Entry</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Sr Relationship Manager II - Global Markets Client Onboarding

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines. Responsibilities: • Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities • Assists, educates, and trains clients on conducting simple transactions through self-service technologies • Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy • Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping • Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements Required Qualifications: • Has a minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment. In lieu of this requirement, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I), or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months. • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for helping new and existing clients based on their needs. • Has strong written and verbal communications skills. • Is able to communicate effectively and confidently, and is comfortable engaging all clients (in-person and by phone). • Has the ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances. • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously. • Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws). • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • An Associate’s Degree or Bachelor’s Degree in business, finance, or a related field. • Experience working in a financial center where goals were met or exceeded. • Retail and/or sales experience in a salary plus incentive environment. • Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded. • Experience with financial information, spreadsheets and financial skills. • Knowledge of banking products and services. • Strong computer skills including Microsoft applications and previous experience utilizing laptop technology Skills: • Active Listening • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Senior Banker - 31 West

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: <ul> <li>Executes the bank's risk culture and strives for operational excellence</li> <li>Builds relationships with clients to meet financial needs</li> <li>Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li> <li>Grows business knowledge and network by partnering with experts in small business, lending, and investments</li> <li>Manages financial center traffic, appointments, and outbound calls effectively</li> <li>Drives the client experience</li> <li>Manages cash responsibilities</li> </ul> Required Qualifications: <ul> <li>Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.</li> <li>Collaborates effectively to get things done, building and nurturing strong relationships.</li> <li>Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.</li> <li>Is confident in identifying solutions for new and existing clients based on their needs.</li> <li>Communicates effectively and confidently, and is comfortable engaging all clients.</li> <li>Has the ability to learn and adapt to new information and technology platforms.</li> <li>Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).</li> <li>Applies strong critical thinking and problem-solving skills to meet clients’ needs.</li> <li>Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.</li> <li>Efficiently manages time and capacity.</li> <li>Focuses on results, while acting in the best interest of the client.</li> <li>Can be flexible to work weekends and/or extended hours as needed.</li> </ul> Desired Qualifications: <ul> <li>Experience in financial services and knowledge of financial services industry, products and solutions.</li> <li>One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.</li> <li>Six months of cash handling experience.</li> </ul> <ul><li>Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.</li></ul> Skills: <ul> <li>Adaptability</li> <li>Business Acumen</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Problem Solving</li> <li>Account Management</li> <li>Client Experience Branding</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Relationship Building</li> <li>Business Development</li> <li>Pipeline Management</li> <li>Prospecting</li> <li>Referral Identification</li> <li>Referral Management</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

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