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<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The recently reorganized Product Operations team works across all Product teams at Stripe to ensure our product development and delivery processes are optimized and set up to deliver the highest quality products for all our users. The team helps to align go-to-market (GTM) and Product across various business verticals, and lead critical, cross-functional programs. Our team’s mission is to enable efficient, user-centered product development at scale. We create,manage, and improve the central programs across Stripe that help us manage tensions as a growing tech company, from aggregating user feedback, to planning, to establishing launch processes, and helping create frameworks for strategic resource allocation. Our programs facilitate cross-team information sharing throughout the development life cycle. We have a particular focus in ensuring that GTM and Product teams are tightly aligned in how we win users today and plan for the future. <h2 id="what-youll-do">What you’ll do</h2> You will be responsible for building and optimizing an end to end vertical program that enables product development and delivery on a global scale. You’ll work closely with Product, Operations, and Revenue generating teams across Stripe to deliver strategic projects and program improvement. The successful candidate has experience leading large-scale highly cross-functional programs or products spanning product and operations/sales, is able to distill complexity into clarity, and drives impact and velocity across teams. They have had experience working in or closely with Product, and have had experience owning a business vertical or a full stack program where they are the ones ultimately responsible for the outcome metrics. They are curious, driven, focused, and detail-oriented, able to influence without authority, relentless in driving to closure, and able to build strong relationships. They thrive in a fast-paced, ambiguous environment. They are strategic, able to see the big picture and business context, and able to find creative solutions as a result. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Create systems to capture, prioritize and track user requirements. </li> <li>Design and run complex processes across product and operational teams. </li> <li>Continuously examine, experiment, and implement measured improvements to our operational model and processes (e.g. automating tasks, improving workflows, developing repeatable methodologies). </li> <li>Facilitate project/program retrospectives and then implement the changes needed. </li> <li>Build with a mindset of scale and flexibility for all internal and external stakeholders. </li> <li>Partner with other teams to help them execute on important strategic initiatives or drive </li> <li>operational scale and efficiency. </li> <li>Build and communicate out bi-weekly program efficacy and efficiency metrics to leadership and partnering Orgs. </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>10+ years of experience in similar or related technology roles, ideally in a multiproduct or platform company. </li> <li>Significant experience working with cross-functional stakeholders on projects with both depth and breadth in their complexity. </li> <li>You enjoy bringing an ownership mentality and doing whatever it takes to execute on complex projects. </li> <li>You have a proven track record for working well across teams and with external partners. </li> <li>You are an “operator” and have a process-oriented mindset and ability to influence people to get things done. </li> <li>You have clear experience building and executing programs from scratch and measuring their impact. </li> <li>You have excellent written and verbal communication skills and use them to effectively roll out large scale programs. </li> <li>You have an analytical mindset to bring the data to trade-offs discussions and build the correct metrics to measure your program's success. </li> <li>Strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization </li> <li>Strong project-management skills, with the ability to handle multiple, high-priority projects in a highly demanding environment </li> <li>An extremely responsive and collaborative team-player mentality </li> <li>Excellent judgment and demonstrated ability to handle time-sensitive work </li> <li>Experience on a wide variety of projects, learned new things, and directed your own work from day to day </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>2+ years of Product Management experience or consulting experience at a top tier management consulting firm </li> <li>P&amp;L experience or experience owning a business vertical </li> <li>Experience at a company with a global user base </li> <li>Experience at a company with a multi-user strategy (enterprise, SMB, self serve) and multi-product </li> <li>Experience at a company during the its scale phase </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $180,200 - $270,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations New York, South San Francisco HQ, or Seattle Remote locations Remote in United States Team Revenue Operations Job type Full time <a href="#">Apply for this role </a>

Stripe

Strategy & Operations, Product

Zendesk

Product Marketing Manager

<h2>About the team</h2>Eager to reinvent the way people find their next home? The Zillow Customer Artificial Intelligence (AI) &amp; Experience team owns the development of novel models and experiences that strive to reimagine what it looks like to find and secure a home. Our goal is to reinvent home shopping through highly personalized, seamless experiences that are augmented with unique, rich content and insights. We work alongside designers, engineers, scientists, and marketers to make this happen! We build upon a foundation of quantitative and qualitative understanding of our customers to rapidly test, iterate, and launch customer experiences on the United States’ largest online real estate marketplace. Our team is staffed with talented applied scientists, engineers, designers, researchers and product managers, partnering closely with teams across Zillow to deliver highly tailored, trusted experiences for millions of customers.<h2>About the role</h2>Are you passionate about using AI to reinvent and radically simplify home shopping? We are seeking a Principal Product Manager to lead the development of conversational AI experiences tailored for millions of buyers and renters. You will bring deep technical expertise of Natural Language Processing (NLP) technologies and Natural Language Understanding (NLU), plus demonstrated experience in bringing compelling, scaled conversational experiences to life. You’ll apply a strong strategic product sense and a passion for solving complex, ambiguous problems with a customer-first approach!Key responsibilities include:<ul> <li>Apply advanced NLP technologies, including Large Language Models (LLMs), in designing and building conversational experiences that enable personalized, guided home shopping.</li> <li>Develop and maintain a robust product roadmap for conversational AI initiatives, spanning customer experience, underlying science needs, and scalable infrastructure.</li> <li>Collaborate extensively with internal teams including applied scientists, NLP and NLU experts, machine learning engineers, designers, and researchers to translate requirements into actionable plans and deliverables.</li> <li>Employ design and user research methodologies specific to conversational AI to deliver engaging, high-impact experiences that customers love to use.</li> <li>Implement and uphold responsible AI development practices to ensure ethical, transparent, and fair usage of AI technologies.</li> <li>Conduct rigorous AB testing and leverage data-driven insights to iterate and improve conversational AI experiences continually.</li> <li>Stay abreast of advancements in AI to inform and guide the long-term vision and strategy for conversational AI at Zillow.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $173,300.00 - $276,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2>This is a high-priority problem space, and the team needs a strategic, innovative, and self-starter Principal Product Manager who has experience with building conversational AI solutions at scale.<ul> <li>8+ years in a D2C/B2C product management role leading and testing products at scale (millions of customers), with at least 3+ years focused on conversational AI or related fields.</li> <li>Strong experience with the latest natural language processing (NLP) technologies, including Large Language Models (LLMs), particularly in a D2C/B2C context.</li> <li>Demonstrated success bringing conversational AI experiences to life, partnering closely with senior scientists, engineering teams, designers and researchers along the way. Familiarity with design and user research methodologies specific to conversational AI, enabling user-centered product development.</li> <li>Strong product sense, with abilities in strategy formation, navigating ambiguity in complex spaces, and deep experience with rigorous AB testing.</li> <li>Effective communicator (written and verbal) capable of conveying complex technical concepts to both business and technical audiences.</li> <li>Exceptional stakeholder management skills, with a history of building and maintaining strong relationships by involving the right people at the right time throughout the development process.</li> <li>Proven track record to thrive in a fast-paced, agile, and collaborative cross-team environment.</li> <li>Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Principal Product Manager

Senior Product Marketing Manager

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Product Design team is composed of several teams that work together to help define, create, and deliver all user-facing aspects of the Stripe brand and product. Product Designers are strategic partners to Engineering and Product Management within a dedicated product area. In partnership with the product team, they help define the user-facing experiences our users encounter on Stripe products, then translate that thinking into a complete experience that can be tested, shipped, and refined. They are responsible for creating and maintaining well-functioning and beautiful products and experiences that users love and are eager to recommend to others. <h2 id="what-youll-do">What you’ll do</h2> Areas you could work on <ul> <li>Designing end-to-end experiences for some of Stripe’s largest and most complex users: Marketplaces such as Doordash and Lyft, and platforms such as Shopify and Woo </li> <li>Drive the vision for how these platforms and marketplaces understand their health of their businesses and manage risk and compliance for their users </li> <li>Work with other designers on the team to define the future of the experience for all Connect users on the dashboard </li> </ul> <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Design industry-leading dashboard experiences that make it easier and faster for our users to run their businesses </li> <li>Turn ambiguous problems that our users are facing into concrete solutions </li> <li>Shape the platform experiences roadmap by prototyping and pitching new ideas we haven’t even thought of yet, and gaining cross-functional buy-in </li> <li>Uphold Stripe’s UI design quality and standards, including contributing to our global design systems </li> <li>Work in a highly collaborative fashion with the design, product, and engineering teams </li> <li>Partner closely with our user research team and support ongoing research projects </li> <li>Partner closely with our content design team to define an information architecture that scales for platforms of all sizes and geographies </li> <li>Participate in design reviews and share your work regularly with design and company leadership </li> <li>Focus on what you do best—whether that’s sketches, wireframes, prototypes, designs, or code—you’ll have the opportunity to sharpen the skills you’re looking to develop </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>Has 4+ years relevant design experience at a tech, product-driven company </li> <li>Has experience B2B and/or SaaS interfaces </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience designing for a fintech product </li> <li>Experience designing for a multi-party product </li> <li>Experience designing for risk/compliance workflows and/or insights &amp; analytics dashboards </li> <li>Ability to reduce complex problems down to the right balance of flexibility, power, and ease of use </li> <li>Skilled in explaining your work, process, and decisions to cross-functional stakeholders </li> <li>Loves working with other designers to help them learn and grow—and have them help you learn and grow </li> <li>Strong independence and an ability to advocate for a larger design vision </li> <li>Is uncompromisingly service-minded towards our users and your colleagues, but able to set and achieve priorities that find the perfect balance between benefiting the project, the Design team, and all of Stripe </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $152,700 - $229,100. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Toronto, New York, South San Francisco HQ, or Seattle Remote locations Remote in United States, or Canada Team Design Job type Full time <a href="#">Apply for this role </a>

Product Designer, Connect Platform Experience

Senior Sales Product Specialist

<h2>#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. </h2>JOB SUMMARYA successful supervisor of Product Management in the Commercial Technology Team derives personal satisfaction from advancing business objectives and adding value to the company. This position will be a key leader of a dynamic, highly motivated team focused on ushering in a new generation of industry-leading digital solutions to position ONEOK as the midstream operator of choice. The Supervisor of Product Management will have the opportunity to lead the team through the full product life cycle of highly complex products and offerings to ensure various aspects of the business are serving the current and future needs of ONEOK's customers, as well as directly impact the bottom line of the company. The Supervisor of Product Management will be independently motivated and deliberately collaborative. In addition, the Supervisor of Product Management will lead the team to advance their analytical skills to solve business problems utilizing technology, serve as a change agent for the organization, and be willing to learn as needed to solve real-world problems continuously. This is a hybrid position located in Tulsa, Oklahoma. A typical work week is Mon/Tue/The working in the office, Wed/Fri working from home.Job Profile Summary This position will be a key contributor within a dynamic, highly motivated team focused on ushering in a new generation of industry-leading digital solutions to position the Company as the midstream operator of choice. The Supervisor of Product Management will provide daily oversight of the full product life cycle of highly complex products and offerings to ensure various aspects of the refined, crude or marine products business are serving the current and future needs of the Company's customers, as well as directly impact the bottom line of the company. The Supervisor of Product Management will be independently motivated and deliberately collaborative. In addition, the Supervisor of Product Management will have extensive analytical skills to solve business problems utilizing technology, serve as a change agent for the organization, and be willing to learn as needed to solve real-world problems continuously.Essential Functions and Responsibilities<ul> <li>Provides daily supervision of team, defining and maintaining product vision, strategy, and roadmap.</li> <li>Oversees the development of business case(s) for new products, improvements to existing products and business ventures.</li> <li>Analyzes data to determine customer needs, develop sales strategies, identify potential partnerships, and define product objectives from an ROI and build vs. buy perspective.</li> <li>Recommends the nature and scope of present and future products by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.</li> <li>Develops product positioning and messaging that differentiates Magellan and its features across primary market segments.</li> <li>Creates product strategy documents describing business cases, high-level use cases, technical requirements, revenue, and ROI.</li> <li>Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with IT.</li> <li>Translates product strategy into detailed requirements for prototype construction and final product development by development teams.</li> <li>Recommends or contributes information in setting product pricing.</li> <li>Drives the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.</li> <li>Collaborates closely with IT, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization.</li> <li>Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses, answering questions and requests.</li> <li>Determines product pricing by utilizing market research data, reviewing production and sales costs, anticipating volume, costing special and customized orders.</li> <li>Stays up-to-date with current technologies and technical developments.</li> </ul>Education<ul> <li>Bachelor's Degree Business Administration (BBA or MBA), Information Technology, Computer Science or related field with specific job related experience</li> <li>Master's Degree M.S. or MBA</li> </ul>Work Experience<ul> <li>10+ years job related experience with degree; 12+ years directly related experience without degree</li> <li>5+ years of experience in product management, strategic planning and product innovation roles in software products and services, of which 3+ years of experience as an agile Product Owner or Product Manager in software development scrum teams, is required</li> <li>Broad IT domain experience in three or more of the following areas: Product Management, Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure and Maintenance and Support</li> <li>Experience in large scale Agile Software Product Development processes (e.g. SAFe) is preferred</li> <li>Experience with automated data mining/formatting/coding preferred</li> <li>Oil &amp; gas experience preferred but not required</li> <li>Experience in converting business requirements and functional requirements to use cases, epics, and user stories with acceptance criteria</li> <li>Previous experience working in a Product Line operational model.</li> <li>Technical background with experience in software development or web technologies.</li> <li>Hands-on experience in technologies including Atlassian Suite, Microsoft Office Products, Microsoft Dynamics, Figma, and/or InVision.</li> <li>Previous experience as a Product Manager of digital products or in Agile Scrum roles such as Product Owner</li> </ul>Knowledge, Skills and Abilities<ul> <li>Knowledge of: Demonstrated knowledge of both traditional Waterfall and Agile / Lean methodologies</li> <li>Skills in: Demonstrated strong partnering, mentoring, and coaching skills.</li> <li>Ability to: Ability to understand and document moderate and complex business processes</li> <li>Ability to: Demonstrated ability to quantify resource requirements and measure and communicate proposed project benefits</li> <li>Skills in: Strong risk assessment, problem resolution, negotiation and influencing skills</li> <li>Ability to: Demonstrated ability to engage both developers and business partners to achieve target outcomes</li> <li>Ability to: Strong data analytic abilities and ability to identify patterns within data</li> <li>Ability to: Ability to use judgement to form conclusions that may challenge conventional wisdom, and focus on the crux of issues to identify high leverage intervention points and strategies</li> <li>Ability to: Convey complex and technical business issues to diverse audiences, both in presentations and routine communications</li> <li>Ability to: Seek to understand the business needs and deliver prompt, efficient quality service</li> <li>Ability to: Rapidly acquire new knowledge and learn new skills</li> <li>Ability to: Able to work independently to implement change</li> <li>Ability to: Able to communicate effectively and to teach peers to utilize new technologies</li> <li>Knowledge of: Financial acumen preferred – discounted cash flow modeling, financial statement analysis, etc.</li> <li>Skills in: Business intelligence/data analytics software skills – Power BI, Qlik Sense, etc.</li> <li>Ability to: Demonstrated ability to think strategically about business, product, and technical challenges</li> <li>Skills in: Strong verbal and written communications skills and ability to work collaboratively with internal and external partners is required</li> <li>Skills in: Good organizational skills, thoroughness, attention to detail, and ability to follow-through are a must.</li> <li>Skills in: Excel skills – VBA, Macros, etc.</li> </ul>Licenses and Certifications<ul> <li>Certified Product Manager (CPM)-AIPMM preferred or</li> <li>Certified in Business Analysis -PMI preferred or</li> <li>SAFe Scrum Master Certification preferred or</li> <li>Scrum Alliance Certified Enterprise Coach preferred</li> </ul>Strength Factor Rating - Physical Demands/RequirementsStrength Factor Description - Physical Demands/RequirementsWorking Conditions/EnvironmentWorking ConditionsDriving<ul><li>Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license</li></ul>ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email <a href="mailto:HRSolutions@ONEOK.com" target="_blank">HRSolutions@ONEOK.com</a> or call 1-855-663-6547​. #LI-hybridExpected Salary Range$112,000.00 - $168,000.00

ONEOK

Supervisor of Product Management

About the Role: As a Product Owner for the Disability Migrations ART within the U.S. Group Benefits team, you will play a crucial role in migrating customers' document automation and communication solution(s) from legacy systems to the new Catalyst platform. You will work closely with the Product Manager and other stakeholders to ensure successful migration and enhanced customer experience. Key Responsibilities: <ul type="disc"> <li>Develop solutions to migrate customer’s document automation and communication solution from legacy systems to the future state platform’s solution.</li> <li>Assist the Product Manager in writing and refining features.</li> <li>Oversee team priorities and ensure alignment with business goals.</li> <li>Lead backlog refinement and create features to define future enhancements.</li> <li>Write and prioritize user stories for one of the reporting solution migration teams.</li> <li>Coordinate support across business, IT, operational readiness teams, and other partners.</li> <li>Collaborate closely with teams that own legacy systems, teams that own Catalyst systems, Operations, and customer facing teams. This includes working with Business Systems Analysts, Testers, Developers and Architects.</li> <li>Provide periodic progress and status updates on migration deliverables.</li> <li>Collaborate with other Product Managers and Product Owners on end-to-end customer solutions.</li> <li>Assist Solution Management and Product Management in planning the migration order from legacy systems to Catalyst.</li> <li>Support the Product Manager in executing the migration strategy.</li> </ul> <ul><li> · Support customer testing before migration and execute customer migrations.</li></ul> <ul type="disc"><li>Creative problem-solving skills to address complex issues and deliver value to stakeholders.</li></ul> The Opportunity: As a Product Owner, you will be responsible for bringing products to life by conveying product needs to the development team and ensuring value is delivered on proposed features. You will define incremental build solutions to achieve larger goals set by the Product Manager and oversee the day-to-day activities of multiple agile teams. This role offers an exciting opportunity to lead multiple initiatives that will enhance customer experience and position MetLife as a leader in the voluntary product space. Key Responsibilities: Required Qualifications: <ul type="disc"> <li>At least 2 years’ experience working in an agile delivery method.</li> <li>At least 2 years’ experience using industry standard agile tools including Azure, Jira, or similar tools.</li> <li>At least 5 years’ experience in the financial services industry</li> <li>At least 5 years’ experience using industry standard document automation and communication tools</li> <li>At least 5 years of experience leading document automation and communication team(s) in support of complex business solutions</li> </ul> <ul><li> · Solid communication skills</li></ul> Preferred Qualifications: <ul type="disc"> <li>SAFe certifications</li> <li>At least 5 years of experience in agile delivery.</li> <li>At least 5 years of experience with Azdo setting up features and user stories.</li> <li>At least 5 years of experience working for an employee benefits provider</li> <li>At least 2 years of experience in the disability and absence product domain</li> <li>At least 5 years of experience with Quadient.</li> <li>At least 5 years of experience as a product owner or product manager for document automation solutions.</li> <li>Excellent writing and editing skills.</li> </ul>

MetLife

Product Owner - Document Automation

About the Role: As a Product Owner for the Disability Migrations ART within the U.S. Group Benefits team, you will play a crucial role in migrating customers' reporting solution(s) from legacy systems to the new Catalyst platform. You will work closely with the Product Manager and other stakeholders to ensure successful migration and enhanced customer experience. Key Responsibilities: <ul type="disc"> <li>Develop solutions to migrate customer’s reporting solution from legacy systems to the future state platform’s reporting solution.</li> <li>Assist the Product Manager in writing and refining features.</li> <li>Oversee team priorities and ensure alignment with business goals.</li> <li>Lead backlog refinement and create features to define future enhancements.</li> <li>Write and prioritize user stories for one of the reporting solution migration teams.</li> <li>Coordinate support across business, IT, operational readiness teams, and other partners.</li> <li>Collaborate closely with teams that own legacy systems, teams that own Catalyst systems, Operations, and customer facing teams. This includes working with Business Systems Analysts, Testers, Developers and Architects.</li> <li>Provide periodic progress and status updates on migration deliverables.</li> <li>Collaborate with other Product Managers and Product Owners on end-to-end customer solutions.</li> <li>Assist Solution Management and Product Management in planning the migration order from legacy systems to Catalyst.</li> <li>Support the Product Manager in executing the migration strategy.</li> </ul> <ul><li> · Support customer testing before migration and execute customer migrations.</li></ul> <ul type="disc"><li>Creative problem-solving skills to address complex issues and deliver value to stakeholders.</li></ul> The Opportunity: As a Product Owner, you will be responsible for bringing products to life by conveying product needs to the development team and ensuring value is delivered on proposed features. You will define incremental build solutions to achieve larger goals set by the Product Manager and oversee the day-to-day activities of multiple agile teams. This role offers an exciting opportunity to lead multiple initiatives that will enhance customer experience and position MetLife as a leader in the voluntary product space. Key Responsibilities: Required Qualifications: <ul type="disc"> <li>At least 2 years’ experience working in an agile delivery method.</li> <li>At least 2 years’ experience using industry standard agile tools including Azure, Jira, or similar tools.</li> <li>At least 5 years’ experience in the financial services industry</li> <li>At least 5 years’ experience using industry standard reporting, analytics, or data science tools and technologies.</li> <li>At least 5 years of experience leading data or reporting team(s) in support of complex business solutions</li> </ul> <ul><li> · Solid communication skills</li></ul> Preferred Qualifications: <ul type="disc"> <li>SAFe certifications</li> <li>At least 5 years of experience working for an employee benefits provider</li> <li>At least 2 years of experience in the disability and absence product domain</li> <li>At least 5 years of experience as a product owner or product manager for reporting solutions using the SAFe methodology</li> <li>At least 5 years of experience with Azdo setting up features and user stories.</li> <li>At least 5 years of experience in agile delivery.</li> <li>At least 5 years of experience with Cognos and QlickView</li> </ul>

Product Owner - Disability Reporting

The Team You Will Join The Disability Solution team has built and continues to expand on the industries leading disability and absence management solution. The team is a dynamic combination of product management and software engineering experts using industry leading processes to build industry leading solutions. The Opportunity As a Product Owner for the Disability Migrations ART within the U.S. Group Benefits team, you will play a crucial role in validating the customers' experience in moving from legacy systems to the new Catalyst platform. You will work closely with the Product Manager and other stakeholders to ensure successful migrations and enhanced customer experience. Success in this role requires communicating, partnering, and problem solving. The Product Owner is responsible for testing the customer's solution on MetLife's industry leading solution. You’ll collaborate closely with product managers and software engineers in an environment where every contribution is respected, and every perspective is heard. How You’ll Help Us Build a Confident Future (Key Responsibilities) Develop solutions and test strategies to ensure quality for migrating customers from legacy systems to the future state platform. <ul> <li>Collaborate with other Product Managers, Product Owners, Developers, Testers, Architects and other SMEs to ensure a comprehensive test approach.</li> <li>Assist the Product Manager in writing and refining features.</li> <li>Write and prioritize user stories for one or more of the migration testing teams.</li> <li>Participate in determining the test environment, code drop schedules, and test data needs.</li> <li>Participate in defect review discussions, determining impact and severity of identified issues.</li> <li>Assist Solution Management and Product Management in planning the migration order from legacy systems to Catalyst.</li> <li>Support the Product Manager in executing the migration strategy.</li> <li>Coordinate support across business, IT, operational readiness teams, and other partners.</li> <li>Provide periodic progress and status updates on migration deliverables.</li> <li>Participate in all relevant Agile ceremonies, such as PI Planning.</li> <li>Problem solving skills to address complex issues and deliver value.</li> <li>Motivates people and gains commitment to achieve key objectives and business goals.</li> <li>Creates partnerships across agile teams, ARTs and Solutions.</li> </ul> What You Need to Succeed (Required Qualifications) <ul> <li>At least 2 years’ experience working in an agile delivery method.</li> <li>At least 5 years’ experience testing software in the financial services industry</li> <li>At least 5 years’ of experience developing and executing manual and automated software test scripts.</li> <li>At least 5 years’ experience using industry standard testing tools and technologies including Azure, Jira, qTest or similar tools.</li> <li>At least 5 years of experience leading testing team(s) in support of complex business solutions.</li> <li>Solid communication skills.</li> </ul> What Can Give You an Edge (Additional Skills) <ul> <li>SAFe certifications</li> <li>Previous experience testing data conversion solutions</li> <li>At least 5 years experience testing software for an employee benefits provider</li> <li>At least 5 years of experience as a product owner for testing using the SAFe methodology</li> <li>At least 5 years of experience with Azdo setting up user stories, test cases, defects, and dashboard management.</li> <li>At leave 3 years of experience with test automation platforms such as Tosca or Selenium.</li> <li>Industry testing certifications.</li> <li>Excellent verbal and written communication skills.</li> </ul>

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