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Technology · Remote USA, Remote Canada · Fully Remote <h1>Senior Product Manager</h1> Are you ready to be a big part of something big? At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority. When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership. And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be! What We Offer <ul> <li>An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.</li> <li>The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.</li> <li>Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental &amp; vision, 401K with company match, and wellness program.</li> </ul> What You’ll Do As a Senior Product Manager, you’ll spearhead the development and success of our dealer software products—such as dealer websites, CRM, lead management, inventory systems, and insight tools including multi-channel attribution modeling and CDP. You’ll oversee the entire product lifecycle, from design to delivery and performance management, driving the product vision to meet customer needs, optimize revenue and profit, and align with business goals while delivering innovative solutions that support commercial expectations and corporate growth. <ul> <li>Define and prioritize outcome based product roadmaps based on customer and stakeholder input</li> <li>Collaborate with engineering, design, data, and sales teams to build and launch impactful solutions</li> <li>Act as the subject matter expert, guiding user acceptance testing and defect resolution</li> <li>Analyze market trends and customer needs to shape product strategy</li> <li>Manage the engineering backlog and ensure timely delivery of features</li> <li>Communicate progress and demo new features to internal and external audiences</li> <li> Optimize products post-launch by tracking key metrics like revenue and usage</li> <li>Partner with teams to create prototypes and define minimum viable products for quick value delivery </li> </ul> What We’re Looking For <ul> <li>4-6 years of product management or analytics experience in software development.</li> <li>Proven ability to gather and prioritize requirements effectively</li> <li>Familiarity with tools like JIRA, Aha, Fullstory, Adobe Analytics, Figma, Miro, G Suite, and MS Suite</li> <li>Strong communication skills for diverse audiences</li> <li>Sharp analytical and problem-solving abilities</li> <li>Comfort with Agile Scrum or Kanban methodologies</li> <li>Excellent organizational skills to juggle multiple priorities</li> </ul> Bonus Points: <ul> <li>Bachelor’s degree in product management, business, engineering, or a related field.</li> </ul> So come and join our team - because every role is a big role in our plans to go big. TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit. <dl> <dt>Department</dt> <dd> Technology </dd> <dt>Locations</dt> <dd> Remote USA, Remote Canada </dd> <dt>Remote status</dt> <dd> Fully Remote </dd> </dl> Technology · Remote USA, Remote Canada · Fully Remote <h1>Senior Product Manager</h1> <h2>Already working at Trader Interactive?</h2> Let’s recruit together and find your next colleague.

Trader Interactive

Senior Product Manager

<h2>Job Description</h2>Zendesk’s award-winning Product Marketing team is looking for a Sr. Manager, Product Marketing: Contact Center to help drive Zendesk’s GTM and product initiatives. This role is responsible for supporting a wide variety of PMM functions including research, messaging and positioning, GTM support, enablement and partnership across multiple organizations to achieve the company goals. You will support and partner with a cross-functional team tied to all the GTM organizations in our business and will work closely with senior leaders in sales, marketing, and product. You are also passionate about ‘rolling your sleeves up’ and working cross-functionally with a broad set of stakeholders to get things done. Reporting to the Senior Director of PMM, this role requires regular communication with Zendesk’s global teams in time zones around the world.Responsibilities:<ul> <li>Developing fundamental insights of our market, customers, key buyers, and competitors </li> <li>Apply market insights and research to drive unique messaging &amp; positioning to differentiate Zendesk in a crowded marketplace</li> <li>Develop fundamental sales enablement assets. Bring learnings from research to drive more effective training &amp; assets.</li> <li>Bring innovative ideas to up-level deliverables or improve processes.</li> <li>Subject matter expert for their discipline who works cross-functionally to accomplish goals. </li> <li>Work closely with Product to launch new features, update roadmaps and create GTM materials</li> <li>Work closely with teams and leaders to develop, operationalize, and execute marketing activities related to the strategy</li> <li>Work with teams working in Field Sales, Marketing, Partner Sales, and Post-Sales Services </li> <li>Support cross-functional efforts including long-range planning and matrixed regional programs</li> <li>Help maintain internal alignment with other parts of the company including Product, Finance, IT, and HR</li> <li>Support strategic updates and presentations for E-Staff and other key stakeholders </li> <li>Plus, additional duties that might be assigned by your manager from time-to-time, including duties that might not be specific to competitive analysis, messaging and positioning.</li> </ul>Skills and Experience:<ul> <li>8+ years experience in Product Marketing, preferably for a CCaaS or company that provides contact center software to enterprise companies</li> <li>Strong business skills and knowledge.</li> <li>Must have an understanding of the contact center industry and customer service platforms that support that industry.</li> <li>Articulate and very skilled at storytelling in a simple straightforward way.</li> <li>Superior analytical and problem-solving skills with a focus on attention to detail, pattern recognition, insight generation, and ability to process information quickly to deliver against tight deadlines</li> <li>Executive presence and ability to engage with senior leadership in a constructive and collaborative manner</li> <li>Willingness to go beyond strategy in order to support execution and realization</li> <li>Determination to focus on outcomes and be self-motivated and directed</li> <li>A customer-first mentality</li> <li>BA/BS or equivalent</li> </ul>Nice to haves:<ul><li>Familiarity with AWS and Amazon Connect</li></ul>The US annualized base salary range for this position is $148,000.00-$222,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Zendesk

Senior Product Marketing Manager, Contact Center

Are you an experienced product manager excited to work with developer tools that help the biggest companies around the world scale in production with GraphQL? As a Product Manager at Apollo, you’ll provide platform engineers with the tools, capabilities, and controls they need to deploy, operate, and scale Apollo’s Federated GraphQL runtime layer. In this position, we’re seeking an accomplished Product Manager with a highly technical acumen and understanding of API’s, query languages, and algorithms. As a specialized Product Manager working on the foundational library for API federation and query planning, you’ll collaborate with Product, Engineering, and Design to provide platform engineers with the tools, capabilities, and controls they need to integrate their API ecosystem and efficiently and reliably query it. So join us and help shape the future of GraphOS!<h3>What You'll Do</h3> <ul> <li>Define and drive Apollo’s vision for how APIs are federated and queried.</li> <li>Own and evolve Apollo’s ability to provide API query planning insights across the development lifecycle, from a developer’s IDE to production, through common federation tooling. </li> <li>Build and evangelize a roadmap across internal and external stakeholders.</li> <li>Develop and validate new GraphOS capabilities directly with industry-leading customers, such as Paypal, Wayfair, Peloton, The New York Times, and many others.</li> </ul><h3>What You Bring</h3> <ul> <li>You have successfully led product development lifecycles and technical product management, ideally with developer platforms and infrastructure or similar B2B products.</li> <li>You have deep experience with APIs and algorithms.</li> <li>You understand how to work back from the customer’s perspective to identify value and develop a clear product vision.</li> <li>You are adept at reasoning technical tradeoffs in relation to the product vision you’ve built.</li> <li>You like learning and proactively keeping up with new developer trends by reading books, watching videos, taking classes, or doing something similar.</li> <li>You possess a strong entrepreneurial drive and leadership skills.</li> <li>You’re excited about GraphQL and modern developer tooling and are interested in helping push the industry forward.</li> </ul><h3>Nice to Have</h3> <ul> <li>Degree in Computer Science or related field</li> <li>8+ years of experience in Product Management within the developer tooling space</li> <li>Direct experience with GraphQL, API middleware, or scaled API platforms.</li> </ul>At Apollo, we strive to provide competitive, market-informed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process. We are open to hiring these positions at a Staff Product Manager to Sr. Staff level, based on fit. The accompanied salary range covers these levels. In addition to the U.S. base salary range, we also provide equity and benefits. Apollo offers all U.S. employees a choice of 3 Anthem Blue Cross medical plans and California residents can also choose from an additional 2 Kaiser medical plans. Dental and Vision benefits are provided by Sun Life Financial. Location: This is a remote position that can be done from anywhere in the United States or Canada. Equal Opportunity: Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce. Privacy: California residents applying for positions at Apollo can see our privacy policy <a href="https://www.apollographql.com/CCPA-Privacy-Notice-for-Employees.pdf" target="_blank">here</a>. E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit <a href="https://www.e-verify.gov/" target="_blank">E-Verify.</a>

3 Product Jobs in Canada