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Capital One

Dining Specialist, New York City - Velocity Black (Remote)

Overview This is a remote role that may only be hired in the following location(s): AZ, NC, TX This position provides complex technical support to data processing systems through enhancement of related software and processes. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed. Responsibilities <ul> <li>System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed.</li> <li>Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.</li> <li>Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs.</li> <li>Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units.</li> <li>On-call Support - Provides 24/7 on-call support via rotations.</li> </ul> Qualifications Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance Preferred Qualifications <ol> <li>Kafka cluster management</li> <li>Topic, KSQL, connector development</li> <li>Kafka security, availability, failover, and monitoring experience with Confluent Kafka</li> <li>Kafka architecture</li> <li>Troubleshooting issues and solutioning</li> <li>Build automated pipelines for self service of Topic and connector deployments</li> <li>Agile development</li> </ol>

SVB Financial Group

Senior Software Engineer - Kafka

<a href="https://amperity.com/company" target="_blank">Amperity</a> is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our<a href="https://amperity.com/blog/amperitys-commitment-to-diversity-equality-and-inclusion-2021-progress" target="_blank"> commitment to diversity, equity, and inclusion</a>. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of<a href="https://amperity.com/customers" target="_blank"> leading brands</a> make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting revenue and moving the business metrics that matter. Come help us make it happen! <h3>The Role</h3> As an Implementation Manager, you will lead the success of the customer journey from the closure of the sales process, to the launch of customer use cases within the platform, ensuring a durable, user-friendly, and maintainable outcome for the solution. The primary goal of this role is to provide the oversight and management required to provide a successful and within-budget implementation that meets the goals of the engagement. Your skillset will include; establish communication and engagement with client contacts of all seniority levels, understand and speak to higher level technical topics, demonstrate experience in project managing large-scale SaaS implementations at Fortune 500 companies with appropriate carefulness, and in collaboration with internal and external partners to ensure successful outcomes. You will report to the Senior Manager; Implementation Management. You will engage with the customer and Amperity teams on the daily management of the deployment and providing a communication channel &amp; guidance with customer and Amperity executive steering committees. This regular stream of communication will be sponsored by your ability to evaluate risk, promote benefit, manage expectations, and control implementation scope. <h3>Interesting Problems</h3> <ul> <li>Project manages multiple, concurrent implementations varying in duration and complexity</li> <li>Guide customer and our teams to an on-budget completion with managed project scope</li> <li>Oversee project tasks, manage timelines, maintain project plans, and communicate status to clients, project sponsors, and senior management</li> <li>Manage connecting the dots between the right resources (executive and technical) and the right problems, directly participating, and ensuring the teams are empowered to deliver the best possible outcomes</li> <li>Mitigate project risk to deliverables, their dates, and effect on implementation success</li> <li>Understand the client from a practitioner’s perspective - what does their day look like, what systems and technologies do they use, what are their pain points, how can Amperity’s solution guide the most meaningful results</li> <li>Be curious about your customers from a strategic perspective - get to know their business, and their industry, and develop an understanding of Amperity’s value proposition within this context to deliver the best possible consultative experience</li> <li>Be passionate about continuing to build on a world-class consulting business within the Amperity platform</li> <li>Be an advocate of your client base across the organization – work with Product, Engineering, Marketing, and Executive Leadership teams to ensure the Amperity service is built to be well-aligned with client needs and goals</li> </ul> <h3>About You</h3> <ul> <li>Background in professional services, technical project management, or similar</li> <li>5+ years of experience managing complex technical implementations, end-to-end</li> <li>Experience managing partners across multiple levels and responsibilities</li> <li>5+ years of experience managing concurrent projects across multiple external customers</li> <li>Comfortable managing your partners across shared teams</li> <li>Experience with a programming language SQL.</li> <li>Understanding of data in multiple file formats such as CSV, JSON, Parque. Direct and curate efforts to dig into customer data and extract insights for partners.</li> <li>You have experience with diving into customer data to solve customer problems</li> <li>Comfortable leading in an - you collaborate on design, architecture, and strategy, while not afraid to get into the technical details when needed to lead quality deliverables</li> </ul> <h3>Location </h3> Amperity has an office in New York, NY or we have the opportunity to hire remotely in FL, GA, IN, MA, NJ, OH. <h3>Compensation</h3> Base Salary: $112,000 - $150,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training. Cash Incentives: Cash incentives are also available. Stock Options: The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position. <h3>Benefits</h3> We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our<a href="https://drive.google.com/file/d/1Jd5O27HxNE1AbAQu8jeQyC7aR1vWQHud/view" target="_blank"> US Benefits &amp; Perks Guide</a>. Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Amperity

Senior Implementation Manager

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. You will be a part of the Compliance Operations Quality Assurance team, which is responsible for conducting Quality Assurance audits on Enhanced Due Diligence cases. You will be working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for auditing EDD cases and or KYC related activity with the output purpose of identifying opportunities to improve Complaints programmatic execution such as, procedural updates, creation and presentation of metrics, training of new analysts, conducting check and challenge reviews and working on providing insights through established feedback loops. What you’ll be doing (ie. job duties): <ul> <li>Perform QA reviews of EDD cases based on the quality rubric, ensuring compliance with established guidelines.</li> <li>Provide constructive feedback to agents based on QA findings to support performance improvement. </li> <li>Assist in refining and updating the complaints review process, contributing feedback and suggestions for ongoing improvements.</li> <li>Conduct root cause analysis (RCA) to identify trends and areas for process enhancements.</li> <li>Collaborate with cross-functional teams to improve the efficiency and effectiveness of complaints handling.</li> <li>Independently balance and prioritize multiple tasks to ensure timely and accurate completion of QA reviews.</li> <li>Be receptive to feedback from all levels and foster a collaborative environment that encourages open communication and continuous improvement.</li> <li>Ensure compliance with global regulatory guidelines (including Global AML Regulations)</li> <li>Contribute to reporting and visualizations that highlight complaint trends and areas for process optimization.</li> <li>Support the troubleshooting and resolution of escalated and complex EDD cases, ensuring alignment with company standards.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>4+ Years hands-on experience in executing QA, Audit, or Compliance Testing programs across a diverse range of financial services/products</li> <li> Experience in working across multiple AML systems and programs (e.g., experience in combinations of Complaints, KYC, AML, TMS, and sanctions)</li> <li>Working knowledge of BSA/AML laws, regulations, and rules for financial services/products</li> <li>Track record of delivering work outcome to budget and meeting quality standards</li> <li>Experience in assisting, developing, and producing metrics and reporting</li> <li>Strong written/verbal communication, critical thinking, and problem-solving skills</li> <li>Highly-motivated, analytical, organized, innovative, and adaptive</li> <li> Multi-tasking ability, team-oriented, and a self-starter</li> <li> Proven ability to work collaboratively with global partners in other functional units</li> <li>Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary</li> <li>Ability to work with limited direction from management when situations occur</li> <li>Intermediate to advanced level in PowerPoint/Google Slides and Excel/Google Sheets </li> </ul> Nice to haves: <ul> <li>ACAMS certification (nice to have)</li> <li>Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support.</li> <li>Experience in project management or analytics or quality assurance.</li> <li>Advanced degree in business, finance or legal </li> <li>Advanced understanding of Google apps, JIRA and Salesforce Service Cloud</li> </ul> P63032 Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: ₹1,445,000—₹1,445,000 INR <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Compliance QA Analyst III

At Coinbase, our mission is to<a href="https://blog.coinbase.com/our-mission-strategy-and-culture-18a92a3bb0fa" target="_blank"> increase economic freedom around the world</a>, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a<a href="https://blog.coinbase.com/culture-at-coinbase-f0e1c2a99aff" target="_blank"> culture</a> like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our<a href="https://blog.coinbase.com/coinbase-is-a-mission-focused-company-af882df8804" target="_blank"> mission-focused approach</a> to our work. Most importantly, we seek people who are excited about crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world. Who you are: <ul> <li>You’ve got positive energy. You’re optimistic about the future and determined to get there. </li> <li>You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. </li> <li>You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.</li> <li>You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.</li> <li>You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.</li> <li>You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. </li> </ul> Coinbase is looking for a privacy analyst to support privacy control testing and monitoring. In this role, you will work cross-functionally across Legal, Engineering and Product teams to evaluate control health of all relevant Privacy controls and facilitate remediation What you’ll be doing (ie. job duties): <ul> <li>Conduct design and implementation testing over privacy controls, identify and analyze process gaps, develop remediation recommendations, and track to completion</li> <li>Perform regulatory requirement mapping for control requirement</li> <li>Communicate progress, escalations, and issue resolutions to management and team stakeholders.</li> <li>Create and maintain internal privacy policies, guidelines, and standards including training materials or process documentation.</li> <li>Build strong cross-functional relationships with product and engineering teams </li> <li>Communicate risks/ issues to both technical and non-technical audiences</li> <li>Manage escalations to various levels across functional stakeholders, driving consensus and resolution in an efficient and timely manner.</li> <li>Advocate for internal privacy principles and identify creative ways to embed concepts of privacy by design into operations </li> <li>Uphold business to privacy requirements and ensure continuous program maturity. Ensure timely and, when possible, automated collection of evidence. </li> </ul> What we look for in you (ie. job requirements): <ul> <li>2+ years of Privacy experience</li> <li>2+ years of experience with documenting/managing risks and controls testing/monitoring</li> <li>Privacy expertise- Understanding of privacy directives, GDPR, cookie policy, data privacy impact assessments (DPIA)/ (PIA), records of processing (ROPA) and data subject access rights(DSARs), privacy risks, controls and issue management</li> <li>Strong project management skills with the ability to work independently</li> <li>Demonstrated track record of building partnerships with product, engineering, and business stakeholders.</li> <li>Detail-oriented - excellent analytical and problem-solving skills.</li> <li>Outstanding written and verbal communication skills.</li> <li>Ability to effectively and autonomously accomplish outcomes across cross-functional teams in ambiguous situations with light supervision</li> <li>Ability to multitask, prioritize work, and meet deadlines in a fast paced environment</li> <li>Focus on precision and accuracy, and the drive to clarify ambiguity</li> </ul> Nice to haves: <ul> <li>FinTech experience with an interest in the crypto space</li> <li>Knowledge of SQL, Python, Postgres, MongoDB, Airflow, Looker, and Snowflake or similar technologies</li> <li>BA or BS in a technical field or equivalent experience</li> <li>Prior experience at a Big 4 or consulting experience </li> <li>Privacy certifications e.g. CIPP other relevant certifications</li> <li>Experience mapping common controls across multiple frameworks in a GRC tool</li> </ul> Job #: P61898 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $113,900—$134,000 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Privacy Analyst

OUR MISSION Goodwill Industries of Tulsa, Inc. provides work opportunities, job training and support services for people with disabilities or other employment barriers. Â TOP REASONS TO WORK AT GOODWILL <ul> <li>Our hiring process is quick and easy. In some cases, you can interview today and go to work tomorrow.</li> <li>Goodwill has multiple locations, so you can work close to home.</li> <li>We’re committed to training and offer opportunities for promotion.</li> <li>We offer day and evening shifts, both full time and part time. Full-time employees are benefits eligible.</li> <li>We’re green—Goodwill has been reducing, reusing, and recycling for more than a century.</li> <li>Goodwill makes a difference in the lives of individuals with barriers to employment.</li> </ul> IF THESE SIX PHRASES DESCRIBE YOU, WE NEED YOU ON OUR TEAM! <ul> <li>Ready to work</li> <li>Strong interpersonal skills</li> <li>Eager to learn</li> <li>Positive attitude</li> <li>Dependable</li> <li>Team player</li> </ul> JOB SUMMARY: Provides program management and training services to individuals taking part in programs that serve persons with employment barriers. FULL TIME POSITION ELIGIBLE FOR BENEFITS. ESSENTIAL JOB FUNCTIONS: <ol> <li>Determines participant's eligibility for various program options.</li> <li>Assesses participant's training and employment needs by analyzing medical, psychological and vocational information to maximize the individual's opportunities, performance, satisfaction and retention.</li> <li>Creates service plan, with assistance of participant, to outline the needs and services required for the participant and family to facilitate a successful employment outcome.</li> <li>Helps participant to modify attitudes and patterns of behavior by increasing understanding of self, personal problems, and the individual's personal responsibility in resolving those problems.</li> <li>Provides advocacy for participants of TulsaWORKS Career Academy in needed services and coordinates the provision of these services.</li> <li>Collaborates in the development of a referral network of community resources.</li> <li>Participates in staff, inter-agency or other project coordinating meetings</li> <li>Provides the intake process for new participants in TulsaWORKS Career Academy.Â </li> <li>Completes documentation of individual's performance towards completion of goals, and records and plans for needs of the participant yet to be met.</li> <li>Enters program participant and family information in client tracking database.</li> <li>Reviews service plan and performs follow-up to determine quantity and quality of services provided to the participant.</li> <li>Provides post-placement support services to improve retention</li> <li>Participates in banquets and various program participant celebrations offered as incentives for job retention and meeting outcomes</li> <li>Reviews and is familiar with Company safety policies, programs and procedures. Adheres to all safety rules, regulations and safety codes, and attends safety training sessions and safety meetings. Maintains current certifications in First Aid and CPR and administers First Aid and CPR as required.</li> </ol> Â OTHER JOB FUNCTIONS: <ol> <li>Markets skill training programs to businesses and community agencies.</li> <li>May transport participants to and from various locations as needed.</li> <li>Other duties as required.</li> </ol> Â EDUCATIONAL REQUIREMENTS: <ul> <li>Associates/Bachelor’s degreeÂ preferred. Experience may replace education depending on variety of accomplishments and progress achieved.</li> <li>Prefer experience working with individuals with employment barriers.Â Excellent oral and written communication skills. Proficient in Microsoft Office Suite software and the ability to accurately enter data into computer-based systems. Â </li> </ul> PHYSICAL REQUIREMENTS: <ul> <li>Talking, hearing, reaching, handling, fingering, seeing, depth perception.</li> <li>Lifting/Carrying/Pushing/Pulling: Light Work—Light work is defined as exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects, or walking or standing to a significant degree.</li> </ul> SPECIAL REQUIREMENTS: <ol> <li>Must be at least 21 years old.</li> <li>Must have a valid Oklahoma driver's license, with a good driving record.</li> <li>Must maintain appropriate requirements for legal vehicle operation, including current automobile insurance inspection, and license plate.</li> <li>Must be eligible for a positive outcome on required State of Oklahoma criminal conviction background check.</li> <li>Must maintain compliance with Goodwill's Drug and Alcohol Abuse Policy.</li> <li>Goodwill considers this a safety sensitive position because it includes tasks or duties that Goodwill reasonably believes could affect the safety and health of theÂ employee or others.Â Â </li> </ol> Â Goodwill Industries of Tulsa, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. AN EQUAL OPPORTUNITY EMPLOYER Goodwill is an Equal Opportunity Employer and service provider for all individuals, including those with disabilities. Goodwill does not discriminate against any person, but rather bases all employment decisions on an individual’s demonstrated, job-related ability, skill, and knowledge. It is our policy to provide equal employment opportunities for all without regard to mental or physical disability, genetic information of any individual or of his/her family, race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, or veteran status. Equal opportunity is also provided in assignments, training, compensation, transfers, promotions, classification, referral, benefit programs, and discharge. Â This is a non-management position This is a full time position

Goodwill Industries

Career Navigator

WHAT WE’RE LOOKING FORThe Client Service Specialist – Relation Xpress, assists with the day-to-day maintenance of customer files and acts as the front-line administrative processor. They remain knowledgeable of advances in the insurance business, stay abreast of the types of insurance products available and work with clients and others in a professional manner. A GLIMPSE INTO YOUR DAY<ul> <li>This role will be working alongside the Account Managers within the Relation Xpress division, which handles small accounts under $3k in revenue.</li> <li>Handles endorsements including entering on company websites, follows up on endorsements not received from carriers, checks endorsements for accuracy, bills endorsements and sends to client.</li> <li>Issues standard certificates of insurance and other forms for holders (e.g. EOP, Binders, etc.).</li> <li>Checks audits for accuracy and reviews with agency staff as appropriated. Bill audits, creates audit review letter, and sends to client.</li> <li>Supports the renewal process by initiating and processing requests for updates from clients.</li> <li>Order motor vehicle reports (MVRs) and loss run reports as directed.</li> <li>Checks renewal policies against applications and quotes.</li> <li>Enters and rates policies in carrier websites and orders new policies as needed.</li> <li>Follows up on new business and renewal submissions with carriers for submissions as requested by the Xpress Account Manager.</li> <li>Performs other projects, duties, and tasks, as assigned.</li> </ul>WHAT SUCCESS LOOKS LIKE IN THIS ROLE<ul> <li>High School Diploma.</li> <li>A Property and Casualty License from state of domicile is required within 90 days of hire and must be maintained thereafter.</li> <li>3+ years’ experience in Customer Service.</li> <li>Bilingual a must or a plus depending on location.</li> <li>Experience with commercial lines insurance preferred.</li> <li>Proficient in using computers, Microsoft Office Suite (emphasis on Excel), agency management systems software, and online rating systems.</li> <li>Knowledge of insurance markets, products, services insurance ratings and underwriting procedures.</li> <li>Must be able to understand written and oral communications and interpret information written within policies.</li> <li>Ability to work independently with limited daily supervision and to work effectively in a team environment.</li> <li>Ability to consistently meet strict deadlines, prioritize, and handle multiple tasks in a demanding work environment.</li> <li>Customer focused, high integrity, excellent work ethic.</li> </ul>WHY CHOOSE RELATION?<ul> <li>Competitive pay.</li> <li>A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. </li> <li>Career advancement and development opportunities.</li> </ul>.Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. .$0.00 - $0.00

Relation Insurance

Client Service Specialist - Commercial Lines (Xpress)

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.Our Accounting organization is looking for a Business Systems Manager to join our Financial Systems team! The ideal candidate will have strong analytical and problem solving skills and great interpersonal skills to work cross-functionally and drive forward various initiatives. We are eager to meet candidates who will deliver impact through robust frameworks and scalable solutions that uplevel the Finance function. <h4>What You’ll Do</h4> <ul> <li> Manage projects that improve processes and reporting for the Accounting function including enablement of automated journal entries from subledger to general ledger and data enablement for account reconciliations </li> <li> Create accounting requirements. Work with our engineering partners on the implementation and create test cases and business processes </li> <li> Represent the accounting team in product development conversations with Commercial, Legal, Capital Markets, Product, and Engineering teams including pre-planning for project deliverables, level of effort across all of accounting functions before project launch, weekly status update of project status as well as escalation needed to management </li> <li> Participate in the development of product areas touching finance by authoring spec documents, reviewing specs, attending regular development syncs, and reviewing stages of software development output (e.g. ledger entries, reports, integrations results) </li> <li> Perform complex analysis on financial data from Affirm’s proprietary systems for financial reporting </li> <li> Own the consumption of financial data from Affirm's proprietary systems for financial reporting; champion data accuracy, integrity, transferability, and ease of use from system to system (e.g. disbursements system, front office ledger, back office ledger) </li> <li> Lead the development of robust system documentation and support financial and internal controls and audits </li> <li> Work closely with other accounting teams on application of reporting policies and procedures, including technical accounting and general ledger teams </li> <li> Exercise advance planning and judgment to prioritize and advocate for any system builds or fixes required for financial reporting in the short term to long term </li> <li> Participate in any day-to-day system troubleshooting exercises causing reconciliation breaks or other reporting failures. Create complex ad hoc queries and reports to support accounting and finance teams </li> </ul> <h4>What We Look For</h4> <ul> <li> 5 - 10 years of experience in accounting, business analysis, building financial systems and project management. Project management certification (e.g. PMP) is a plus </li> <li> Proven business analysis skills and experience working on complex projects with an excellent attention to detail and understanding of impact when change occurs to scope or timeline. Ability to dig deep into problems and domain areas </li> <li> Strong leadership skills with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority </li> <li> Strong sense of ownership, urgency, and drive. A willingness to roll up your sleeves and dive into the details to understand and drive your programs </li> <li> Strong data analysis skills and experience with large data sets. Proficient with Excel and SQL and prior experience with data warehouse and analytical tools (e.g. Looker) </li> <li> Direct engagement with Engineering teams on product development with a thorough understanding of software development processes including SDLC, Agile, and waterfall. Project planning/execution skills that include reviewing technical design documents, estimating, and scheduling </li> <li> Good understanding of financial principles and processes (e.g. Accounting month-end close, automated accounting entries, reconciliation processes) </li> <li> Excellent written and verbal communication skills with the ability to communicate with confidence, clarity and focus. Able to convey concepts clearly and concisely </li> <li> Degree in Computer Science, Finance or Accounting, Information Systems or equivalent experience </li> </ul> Base Pay Grade - L Equity Grade - 7 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $160,000 - $210,000 USA base pay range (all other U.S. states) per year: $142,000 - $192,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read the <a href="https://docs.google.com/document/d/e/2PACX-1vRSrHfbqKhhxAsI84tBH5hW85xiwEF4s8MOnfgDFJ5hl4_opeivo6dKc1kbywvVEppRe37UqYYsghB2/pub?urp=gmail_link" target="_blank">Affirm Employment Privacy Policy</a> for applicants within the United States, the <a href="https://docs.google.com/document/d/e/2PACX-1vSy4lvjSR3uff7spzCxGpLDN89u0iNizaBS-MEZM9aujcedmfD1eV70qIwBAkVSRg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Poland)</a> for applicants applying from Poland, the <a href="https://docs.google.com/document/d/e/2PACX-1vTgnNFl4xX9la1x6egS2U5KeTmMPVFJgfW2Zv8kZ-13yuu7MOIBD1o1HRVWFGfRYg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Spain)</a> for applicants applying from Spain, or the <a href="https://docs.google.com/document/d/e/2PACX-1vRHygY5A4IKK7XXd90RgaeCNESSnbu-w1LJRpB5z72rSVYufFKTPhqnPajLQgP6koyH0AbUTGGoSWz9/pub?urp=gmail_link" target="_blank">Affirm U.K. Limited Employee Notice Regarding Use of Personal Data</a> for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Affirm

Business Systems Manager

Manager, SaaS Sales Representative - Capital One Software (Remote)

WHAT WE’RE LOOKING FORThe Compensation Analyst evaluates and analyzes commission data for accuracy and completeness. The person in this position is responsible for calculating compensation and incentive award payments of sales and eligible support associates based on compensation plan and incentive program provisions. This position performs activities needed for the implementation, calculation, tracking and reporting for commission and incentive programs, plans and policies.A GLIMPSE INTO YOUR DAY<ul> <li>Calculates commission/incentive award payments for production and eligible support associates based on commission and incentive plan provisions.</li> <li>Runs and analyzes commission reporting from various sources, validates data and researches all exceptions.</li> <li>Leads support activities needed for the implementation, communication and administration of sales commission or incentive programs, plans and policies.</li> <li>Reviews commission payment reports for accuracy and completeness. </li> <li>Analyzes sales performance results, prepares commission statements, presentations and recommendations for sales and/or finance management.</li> <li>Uses spreadsheets, internal systems or dedicated computer programs to gather data for payment calculation or analysis.</li> <li>Ensures accuracy and timeliness of commission payments as outlined in the plan. </li> <li>Resolves reconciliation issues related to commission data and/or compensation payouts.</li> <li>Contributes to the development or improvement of systems to effectively track or capture data.</li> <li>Performs cost and/or trend analysis or modeling of alternative commission/incentive plan design or quota levels.</li> <li> Assists in other accounting or financial projects as communicated by the manager. May consist of data management, information gathering, operational or financial analysis, etc.</li> <li>Partners with Sales &amp; Finance Leadership in the development and/or redesign of commission plans.</li> <li>Performs other projects, duties, and tasks, as assigned.</li> </ul>WHAT SUCCESS LOOKS LIKE IN THIS ROLE<ul> <li>4-year degree in Finance, Accounting, or Business Administration or equivalent work experience.</li> <li>Working knowledge of accounting principles.</li> <li>Knowledgeable of US regulatory pay requirements.</li> <li>3+ years’ experience in financial or data analysis, sales compensation and commissions calculations is preferable.</li> <li>Experience using AMS 360, Salesforce, or related software a plus.</li> <li>Excellent analytical and mathematical skills.</li> <li>Excellent verbal and written communication.</li> <li>Must have high level of interpersonal skills to handle sensitive and confidential situations.</li> <li>Advanced user in Microsoft Office Suite, particularly Excel.</li> <li>Advanced knowledge of pivot tables and complex formulas.</li> <li>Requires consistent attention to detail.</li> <li>Excellent problem solving, relationship management and critical thinking skills and the ability to prioritize multiple projects, meetings and deadlines.</li> <li>Ability to lead and train others on various accounting related concepts, programs and tools.</li> <li>Ability to consistently meet strict deadlines, prioritize, and multiple tasks in a demanding work environment.</li> <li>Willingness to adhere to all principles of confidentiality.</li> <li>Ability to work independently and on a team.</li> </ul>WHY CHOOSE RELATION?<ul> <li>Competitive pay.</li> <li>A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. </li> <li>Career advancement and development opportunities.</li> </ul>.Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. .$85,000.00 - $103,000.00

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