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R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Staff DataOps Engineer, you will focus on being a technical leader, engineering and delivering high-quality solutions in healthcare revenue cycle management (RCM). Every day, you will be responsible for proactively collaborating within the team, as well as across teams, stakeholders and product managers to communicate effectively, understand priorities and deliver engineered solutions. To thrive in this role, you must be a good communicator with a proactive sense of engagement and provide technical leadership.Here’s what you will experience working as Staff DataOps Engineer: <ul> <li>Engage in the full software development lifecycle, from design to deployment, participating in 2-week sprint development cycle </li> <li>Use Agile methodologies to design, develop and maintain solutions, ensuring engineering (software &amp; data) and operational excellence</li> <li>Engineer, deploy and operate high-quality solutions in healthcare revenue cycle management (RCM) </li> <li>Collaborate across teams, stakeholders, and product managers to communicate effectively, understand priority and deliver engineered solutions</li> <li>Actively participate in team iterating on team processes and practices </li> <li>Make code quality, code practice and architectural suggestions to the team</li> <li>Anticipate future technical opportunities and problems and collaborate to address them</li> </ul>To be successful in this role, the candidate will have:<ul> <li>Expert knowledge in Scala and Spark</li> <li>Ability to refactor large, complex notebooks into clean, testable software</li> <li>Significant experience with Azure Databricks, including Workflow tuning for performance and cost optimization</li> <li>Expertise in NoSQL and relational databases like Cosmos DB, MongoDB, and SQL Server</li> <li>Experience with Azure (preferred) or AWS</li> <li>Experience with Infrastructure as Code (Terraform, Bicep, ARM templates)</li> </ul>It's a plus if you bring:<ul> <li>Bachelor’s degree in computer science, IT, or systems engineering or equivalent work experience</li> <li>Experience in developing healthcare applications</li> <li>Experience in Al/ML, LLMs, RAG architectures, etc.</li> </ul>For this US-based position, the base pay range is $140,000.00 - $194,785.02 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Staff Software Engineer

Oklahoma Heart Hospital

MA, Medical Assistant/Secretary  Dr. Khalid

<h2>Job Details</h2> Job Location MCL Tulsa Fireplace - Tulsa, OK Salary Range $19.00 - $22.00 Hourly <h2>Description</h2> Mill Creek Lumber and Supply Company is a leading provider of lumber and building materials, serving the construction industry since 1934. We are dedicated to delivering high-quality products and exceptional customer service. As we continue to expand our business, we are seeking a skilled Fireplace Installer. In this role, you will ensure the successful installation of various types of fireplaces, maintaining our commitment to quality workmanship and customer satisfaction. Responsibilities: <ul> <li dir="ltr">Install a wide range of fireplaces, including wood-burning and gas models, adhering to manufacturer guidelines, local building codes, and industry standards.</li> <li dir="ltr">Conduct on-site assessments to determine installation feasibility and identify any necessary modifications.</li> <li dir="ltr">Prepare installation sites by measuring, cutting, and fitting materials such as framing, venting components, fireboxes, surrounds, and mantels.</li> <li dir="ltr">Assemble and install fireplace components, ensuring proper alignment, sealing, and connection.</li> <li dir="ltr">Collaborate with customers, contractors, and project managers to address installation requirements and ensure satisfaction.</li> <li dir="ltr">Perform routine maintenance and repairs on fireplaces, including cleaning and inspecting parts.</li> <li dir="ltr">Maintain accurate records of installations, materials used, and hours worked.</li> <li dir="ltr">Adhere to safety guidelines and regulations to ensure a safe work environment.</li> <li dir="ltr">Other duties as assigned.</li> </ul> <h2>Qualifications</h2> <ul> <li>NFI Certification preferred.</li> <li>Prior experience with HVAC, Plumbing, or Electrical will be a big plus.</li> <li>Ability to read a tape measure.</li> <li>Experience using hand tools.</li> <li>Must be able to read and write in English.</li> <li>Basic math skills required: add, subtract, multiply, and divide accurately</li> <li>Willingness to work on roofs occasionally.</li> <li>Must have a valid driver license and a clean driving record.</li> <li>Must be able to lift 50+ lbs.</li> </ul> Physical Demands: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <ul> <li>While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to type, handle or feel objects. </li> <li>Employee will reach with hands and arms; climb stairs; balance, stoop, kneel or crouch </li> <li>Employee must occasionally lift products weighing up to approximately 50 pounds. </li> <li>Specific vision and hearing abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, the ability to adjust focus and hear well enough to communicate with customers and co-workers. </li> </ul> Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <ul> <li>Outdoor environment with varying degrees of noise levels and seasonal temperature extremes </li> <li>Visit job sites; walking on uneven and rugged terrain on multi-phase construction sites</li> </ul>

Mill Creek

Fireplace Installer - Tulsa Fireplace

Location: Virtual, but must be commutable to Cary NC, New York NY, Bridgewater/Whippany, NJ Employees are to report to the office once a month. The Team You Will Join The Enterprise Program Management (EPM) Strategic Programs team you will join is focused on executing top strategic programs to their full value realization. The team is comprised of seasoned professionals who bring connectivity and structure to large-scale change across disciplines and organizations. The Opportunity The Director – Enterprise Program Leader is accountable for delivering full value realization of large, strategic MetLife initiatives through day-to-day program management. This role is responsible for leading large programs/projects from the planning phase where the business case is approved and funding is secured through implementation and closure where the business benefits are delivered. Throughout this journey, the Program Manager addresses obstacles that impact the successful implementation of the business objectives. The Program Manager ensures that key stakeholders are working together on shared deliverables and that the sponsors and senior management are constantly informed of the initiative’s progress to plan. How You’ll Help Us Build a Confident Future (Key Responsibilities) <ul> <li>Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.</li> <li>Directs a team of managers responsible for the implementation of MetLife strategic programs and projects to achieve full value realization by delivering benefits, budget and timeline to meet the approved business case.</li> <li>Demonstrates management rigor, data-driven decision-making and a spirit of continuous improvement by implementing a practical yet robust program governance framework focused on value delivery through leadership, analysis and insights.</li> <li>Integrates workstream milestones into overall program schedule, tracks, and provides reporting at a tactical and executive level.</li> <li>Utilizes a practical framework to identify, catalogue, track and manage key dependencies and integration points between major workstreams from planning through execution.</li> <li>Identifies, escalates and resolves risks and issues related to scope, schedules and dependencies that threaten the successful delivery of the program benefits, budget and timeline.</li> <li>Facilitates continuous communication and dialogue between teams where dependencies and integration points, or the potential for such, exist.</li> <li>Fosters an environment of critical thinking, intellectual rigor, collegial challenge and collaboration between major programs and workstreams and creates channels that allow the flow of information to take place easily across program areas.</li> <li>Implements rigorous program governance and reporting processes to keep stakeholders informed and engaged</li> <li>Identifies variances to schedule, scope, benefit and budget and drives the change control process to ensure that the program remains aligned to business objectives.</li> <li>Provides financial and non-financial updates to department leadership regarding program status through reports, status dashboards, scorecards, etc.</li> <li>Reports on the progress of all initiatives and milestones, to ensure timeliness and deliverables are met across the program.</li> <li>Provides information to end users to help resolve inquiries related to assigned processes, procedures, and/or initiatives.</li> <li>Works on basic to more complex financial analyses assignments or projects.</li> <li>Identifies program financial trends, issues, and risks, providing guidance to senior leadership.</li> <li>Applies strong problem-solving and troubleshooting skills to resolve challenges.</li> </ul> What You Need to Succeed (Required Qualifications) <ul> <li>New hires should live within a commutable distance from the site where the role is posted.</li> <li>Bachelor's Degree</li> <li>8- 10+ years program management experience.</li> <li>Prior experience with financial and management reporting, including an understanding of financial practices and processes.</li> <li>Exceptional, analytical, prioritization and program management skills, including meticulous attention to detail.</li> <li>Strong leadership qualities, interpersonal skills and team orientation needed to build partnerships and work successfully across teams.</li> <li>Proven experience in complex project planning with the ability to lead and/or simultaneously manage multiple large, complex projects.</li> <li>Ability to distill large amounts of data into clear concise formats for easier reporting and analysis.</li> <li>Excellent storytelling and executive presentation skills, with demonstrated expertise in MS Office Suite (Word, Excel, PowerPoint, Project).</li> <li>Comfortable navigating ambiguity and working independently to resolve issues with sound judgment, demonstrating excellent problem-solving skills (structuring, analysis, insight generation, actionable implications, and recommendations) and a solution-oriented approach to drive prompt decisions.</li> </ul> What Can Give You an Edge (Additional Skills) <ul> <li>Consulting experience in program and project management is highly preferred</li> <li>PMP certification is highly preferred</li> <li>MBA or other advanced degree</li> <li>Experience in investments and financial services industries</li> <li>Adept at working with distributed, global teams</li> <li>Agile/Lean experience</li> <li>Strong interpersonal, influence, conflict resolution and negotiation skills</li> </ul>

MetLife

Director - Enterprise Program Leader

Project Manager - Mission Critical Why Manhattan? Manhattan Construction Company is a family of builders committed to developing teams who do the right thing for our projects, our clients, and each other. Every year, we celebrate team members who have been with the company for 10, 20, 30, and even 40-plus years. What is it about Manhattan that makes people stick around for decades? We offer large company benefits and professional development opportunities with the care and concern of a family-owned business. At Manhattan, you get: <ul> <li>Competitive pay and benefits.</li> <li>A positive, friendly, and team-oriented workplace with caring leadership.</li> <li>Professional development and leadership programs.</li> <li>To work on exciting projects for your community.</li> <li>Security and stability working for a financially strong company.</li> <li>More opportunities to grow your career through our multiple U.S. office locations and affiliated companies.</li> </ul> Check out the details in our Career Development Booklet on our website: <a href="http://www.manhattanconstructioncareers.com" target="_blank">www.manhattanconstructioncareers.com</a> If Manhattan sounds like the place for you, share your resume with us! POSITION SUMMARY: The Project Manager manages the overall project direction, completion and financial outcome for assigned projects. Responsible for directing and mentoring on-site staff. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as strong communication and client service skills. MAJOR DUTIES &amp; RESPONSIBILITIES: <ul> <li>Practices implementation of Operation Zero and all Manhattan safety policies</li> <li>All qualities/ responsibilities of a Project Manager 1, plus:</li> <li>Manages Conflict Resolution Process with Owners</li> <li>Manages Change Order Negotiations with Subcontractors</li> <li>Prepares and submits Change Order Requests and completes negotiations for changes.</li> <li>Settles disputes and back changes.</li> <li>Serve as Client - Project Management Point of Contact</li> <li>Develops and Leads Pre-Con Meetings</li> <li>Responsible for Project Closeout</li> <li>Reviews and approves subcontractor and vendor pay applications, invoices, and payables for accuracy</li> <li>Prepare Labor Analysis/labor projections and manage job costs.</li> <li>Manages the process of preparation of the Project Execution Plan</li> <li>Manages preparation and issuing of Subcontractor Information/ Welcome Package Lead Owner/ Architect Meetings</li> <li>Assign Project Team Responsibilities</li> <li>Organize and Lead Trade Contractor Meetings</li> <li>Lead Owner/ Architect/ Contractor Meetings</li> <li>Manage Process of Master Schedule/Oversee Updates</li> <li>Prepares Final PSR and presents the report in a Project Close-Out meeting. </li> <li>Lead Project Execution Planning Process</li> <li>Identifies and manages risk proactively to mitigate Project Risk</li> <li>Leads Safety Management Teams on Projects</li> <li>Responsible for conducting themselves in accordance with our Guiding Principles and exhibiting attributes matching the Way We Work.</li> <li>Other duties as assigned</li> </ul>

Manhattan Construction Company

Project Manager - Mission Critical

Job TitleClient Care ManagerJob Description SummaryThe Client Care Manager serves as the connection between the client delivery teams, platform resources, service lines, advisory groups, and research. The Client Care Manager acts as a trusted advisor, consulting teams on how to tell a clear, consistent, and crafted message to their clients with the intent of strengthening the relationship and growing the business. The Client Care Manager has strong graphic design skills and focuses on client data and analytics, delivering insights through actionable presentations, reports, and dashboards, to increase visibility of gaps, risks and potential growth opportunities. The Client Care Manager is dedicated to fostering a GOS culture focused on sharing of best practices, innovation, and peer collaboration.Job DescriptionResponsibilities <ul> <li>Provide client-facing presentation and communications support to ensure delivery of a clear, consistent, and crafted message</li> <li>Produce content and graphics for client-facing presentations, quarterly business reports, marketing brochures and dashboards</li> <li>Design dynamic PowerPoint templates to be used as “grab and go” materials</li> <li>Ensure client deliverables adhere to corporate identity guidelines</li> <li>Maintain an organized library of inspirational marketing material, including tools and resources, for all GOS employees to use</li> <li>Present during “Office Hour” training sessions to teach account management teams how to use Client Care tools, under the direction of the Sr. CC Manager</li> <li>Partners with GOS account teams to keep client statistics and account data current</li> </ul>Requirements <ul> <li>3-5 years of experience in a related or similar field</li> <li>Marketing, Business Administration, or relevant field of study (or currently in pursuit of)</li> <li>Ability to quickly learn, adapt and produce a high volume of quality materials in a fast-paced environment</li> <li>Strong PowerPoint skills</li> <li>Proficiency with Microsoft Teams and Microsoft Office Suite (Word, Excel), and a working knowledge of the Adobe Creative Suite (InDesign, Illustrator, and/or Photoshop). Experience with email campaign tools a plus.</li> <li>Must be able to quickly troubleshoot and develop solutions to requests from account teams and clients using the resources available</li> <li>Excellent interpersonal skills with high initiative, flexibility, and team approach to work</li> <li>Great collaborator with the ability to work with cross-functional teams as needed.</li> <li>Excellent oral and written communication skills</li> <li>The qualified candidate will be detail-oriented, able to handle multiple projects simultaneously, extremely professional, and customer service oriented</li> </ul> Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $85,000.00 - $100,000.00Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

Client Care Manager

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Coinbase is seeking Senior Frontend engineers to join our Trading team to build and scale the core systems that power crypto trading at Coinbase. From Simple Trade for everyday users to Advanced Trade for professionals, to Derivatives and Decentralized (DEX) trading, we’re building a seamless and secure trading experience for everyone. This is a rare opportunity to work at the intersection of crypto, trading infrastructure, and consumer product — tackling exciting engineering challenges while contributing directly to Coinbase’s core business. What you'll be doing: <ul> <li>Build engaging, dynamic, and intuitive interfaces for real-time price analysis, order execution, and trading data visualization to help traders worldwide make informed trading decisions.</li> <li>Work in tight collaboration with engineers, product, and design to articulate a best-in-class product experience.</li> <li>Translate your best ideas into tangible, high-value trading features our customers love.</li> <li>Work with engineers, product managers and senior leadership to turn our <a href="https://blog.coinbase.com/the-vision-mission-and-strategy-for-coinbase-944b79a64a7c#.xgrdfvfgc" target="_blank">vision</a> into a tangible roadmap every quarter.</li> </ul> What we look for in you: <ul> <li>You have at least 5 years of experience in developing web and/or mobile apps and shipping user-facing features with React, JavaScript, and Typescript.</li> <li>You’ve led and landed meaningful projects and are seen as a subject matter expert on your team </li> <li>You've developed and shipped user-facing features using component-based UI frameworks.</li> <li>You’re familiar with product and design lifecycles, and collaborating closely with designers, engineers, and product managers.</li> <li>You write high-quality, well-tested, extensible code.</li> <li>You take pride in being up-to-date with the latest industry standards and best practices in frontend architecture.</li> <li>You are proactive, have a growth-mindset, and empower and cultivate your teammates. </li> </ul> Nice to haves: <ul> <li>You have experience launching new products from 0 to 1 at scale.</li> <li>You’ve worked on active trading systems or other similar high-availability financial systems.</li> <li>You actively trade crypto or other financial instruments.</li> <li>You have at least 1 year of experience in developing production-grade React Native mobile apps.</li> <li>You have experience with GraphQL and/or Relay. </li> <li>You have a track record of delivering smooth, responsive user experiences by optimizing application performance and reducing latency in critical user flows.</li> <li>Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.</li> </ul> Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $186,095—$218,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Software Engineer, Frontend (Consumer - Trading)

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. The Consumer Content team is a subteam of Customer Experience. The Consumer Content team supports all content strategy and creation efforts across the company to ensure that customers in every region are given the best customer experience. The Consumer Content team is responsible for driving content experiences designed to empower customers. As a Senior Content Strategist, you will produce, manage, and optimize self-service content strategies and programs, focusing heavily on repeatable innovation and leading by example. Collaborating closely with cross-functional teams, you will streamline operations, enhance efficiency, and drive improvements in key organizational metrics. Success in this role requires a keen interest in the crypto industry, exceptional writing skills, meticulous attention to detail, and the ability to translate complex topics into easily understandable content. What you’ll be doing <ul> <li>Content Production: Collaborate with Product and Program teams on GTM efforts to create help center and agent facing content that supports product launches.</li> <li>Content Review and Coaching: Review and edit both new and existing content to ensure alignment with our governance standards. Provide feedback and coaching to more junior content creators within the team, reducing customer friction and contributing to our business goals. </li> <li>Data Analysis: Regularly analyze content trends, presenting insights and recommendations to stakeholders and leadership.</li> <li>Strategic Partnerships: Collaborate with cross-functional stakeholders to inform critical content strategy decisions, offering recommendations based on help center content insights and customer pain points.</li> <li>Priority Management: Act with urgency, focusing on the most impactful work, and ensuring priority items progress efficiently.</li> </ul> What we look for in you <ul> <li>Mission-Driven: A deep alignment with Coinbase’s mission and a passion for creating a seamless customer experience within the crypto space. </li> <li>Proven Experience: 5+ years of experience as a content writer, editor, or strategist, with a strong emphasis on content strategy and management.</li> <li>Writing Expertise: Exceptional writing ability, consistently delivering clean, concise copy. You have an opinion on the Oxford comma and uphold the highest standards in all written content.</li> <li>Project Management: Strong project management capabilities, with the ability to prioritize and manage multiple projects simultaneously.</li> <li>SEO Knowledge: Basic understanding of SEO best practices.</li> <li>AI Experience: Experience using AI/LLMs to create, refine, and localize content; expert understanding of current limitations and emerging capabilities</li> <li>Analytical Skills: Excellent analytical and problem-solving abilities, with a data-driven approach. Fluency in building reports and analyzing data. </li> <li>Communication: Exceptional communication and interpersonal skills, with a demonstrated ability to collaborate effectively with cross-functional teams. Your mission is to cultivate strong relationships, not sever connections. </li> <li>Adaptability: High flexibility and adaptability to meet the evolving needs of a high-growth, fast-paced organization. Crypto moves at the speed of light and so do we.</li> <li>Exceptional Drive: A proactive, self-motivated individual who thrives in a fast-paced environment, consistently exceeding expectations, turning challenges into opportunities, and demonstrating a positive, solutions-oriented attitude.</li> </ul> Nice to haves: <ul> <li>Experience in Tech, Crypto, Finance, or Fintech similar regulated sectors.</li> <li>Familiarity with tools such as Contentful, Smartling, Google Suite, Jira, Amazon Connect, or Salesforce.</li> <li>Experience utilizing AI tools.</li> <li>Video editing experience. </li> <li>Knowledge of Lean Six Sigma methodologies.</li> <li>Experience partnering with customer-facing teams.</li> </ul> Job #: P63353 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $117,385—$138,100 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. 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Senior Content Strategist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Team The Merchant Services Production Support team is a global group responsible for monitoring and tracking merchant services production systems. The group works closely with the business and provides application support. The group closely interacts with the development and infrastructure teams to track and manage all production incidents and to ensure they are properly documented. changes to the production environment. What You Can Expect You will join a global team based in several locations whose primary focus will be on providing front line support for US based merchants ranging from small businesses to large hospital systems. This is an excellent opportunity to join a well-established team; supporting credit card processing and ecommerce applications while partnering with our development team to rollout support for state-of-the-art, real-time, high availability systems developed with cutting edge technologies. What You Will Do <ul> <li>Deliver application support for in-house and cloud deployed applications.</li> <li>Analyze reported issues to engage relevant investigation teams.</li> <li>Access impact of production issues via analysis of logs.</li> <li>Drive discussions with partner teams to identify resolutions to production issues.</li> <li>Clearly document and draft clear, concise, communication on production incidents to share with stakeholders.</li> <li>Identify platform vulnerabilities and opportunities for improvement.</li> <li>Maintain metrics to help drive improvement in all areas of Production Services.</li> </ul> Your Background <ul> <li>Comfortable leading discussions.</li> <li>Excellent communication and documentation skills</li> <li>Experience supporting application in larger production environments.</li> <li>Strong Project and time Management skills.</li> <li>Knowledge of information systems elements (hardware, software, network) and their application to business functions/processes</li> </ul> <ul> <li>Knowledge database concepts and MS Office.</li> <li>Understanding of how data flows through computer networks. </li> </ul> Technical Skills <ul> <li>Bachelor’s degree or foreign equivalent in Computer Engineering, Computer Science, Information Technology, or a related field.</li> <li>Solid understanding of the SDLC, ITIL processes, change management, release management and configuration management.</li> <li>Credit Card industry and eCommerce experience.</li> <li>Experience with analytics platforms like Splunk, Datadog, CloudWatch, or NewRelic.</li> <li>Experience with monitoring platforms like SiteScope and Dynatrace.</li> <li>Strong knowledge of Cloud technology preferably AWS (EC2, ECS, ALB, NLB, RDS, SQS, CloudWatch)</li> <li>Exposure to Point-of-Sale Technologies like PAX, Clover, Square.</li> </ul>

Bank of America

Vice President, Merchant Services, Application Production Support, Global Technology, Australia

Job Description: Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. As we continue to grow our platform, we are looking for a Director to join the UK Corporate Banking Team. In this role you will help support our growth ambitions with a primary focus on new client origination. Job Description: The Global Markets Business Controls Office (BCO) is responsible for the creation, maintenance and oversight of a robust supervision and control infrastructure relating to non-financial risk, including but not limited to compliance with regulatory rules and guidance as well as operational controls in partnership with the business Front Line Unit (FLU). BCO is a global group with teams in many locations including New York, Charlotte, London, Paris, Hong Kong, Singapore and Tokyo providing control oversight to Sales, Trading, Electronic/Algorithmic and Research businesses across Global Markets in respect of regulatory and governance programs. Responsibilities: BCO has an open role for a Business Controls Executive to work within a global team of Business Controls specialists, focused on Commodities. This position will require deep product knowledge to provide expertise to key aspects of the bank’s control framework in the FLU or 1st Line, including documenting operational incidents, identifying and resolving control gaps through raising and managing self-identified audit issues, providing support to Commodities supervisors, working with BCO Trade Surveillance to resolve alerts and documenting the lineage between sales/traders and their supervisors among other things. The successful candidate will report to the Head of UK &amp; CEEMEA Global Markets Business Controls Office. They will undertake the day-to-day development and/or enhancement of the controls framework focused in Commodities. They will have a deep knowledge of trading, together with an understanding of controls and other Trading and Sales applicable regulations related to this asset class. This individual will work closely with the LOB supervisors and senior management/COOs and other support functions (e.g., Compliance, Enterprise Independent Testing (EIT), Risk, Operations and Technology, Legal, Audit and Human Resources). Their goal will be to ensure that the controls and supervisory framework is complete, keep up to date with changes within the organization and compliant with applicable laws, rules and regulations, implementing industry best practices. What we are looking for: <ul> <li>The ability to thrive in a fast-paced and high-pressure environment with primary responsibilities being to:</li> <li>Be able to work within a global team within the GM BCO function charged providing expertise together with others, maintaining global transparency and consistency (where appropriate) of roles, processes and accountabilities, and enhance governance and associated documentation;</li> <li>Demonstrated ability to interface with Regulatory agencies (e.g. PRA, FCA, etc.) as required, representing the bank and to be accountable for ensuring regulatory concerns are appropriately and swiftly addressed;</li> <li>The ability to partner with global GM BCO and internal stakeholders to identify control gaps, design, implement and track through SIAIs remedial actions to close and continue to improve conduct and culture within the business and wider organisation;</li> <li>An individual who can support the bank’s Trade Surveillance Framework in the FLU or 1st Line responsibilities, including design, implementation, parameter setting, regular reviews, venue coverage, data quality, alert dispositioning and investigations;</li> <li>Be able to identify and resolve any gaps in the control framework;</li> <li>An individual who can provide BCO input into Enterprise and Global Markets policies and procedures;</li> <li>An individual with the presence to be able to represent Global Markets BCO at various committees, forums and meetings as required; and</li> <li>The ability to act as an escalation point to BCO and local FLU leadership for any items that require escalation, awareness or approval.</li> </ul> Experience required: <ul> <li>Extensive industry experience within Global Markets and/or Support Functions;</li> <li>Able to demonstrate in-depth Commodities product knowledge;</li> <li>Understanding of Market Misconduct behaviors across Trading and Sales business;</li> <li>Ability to work collaboratively across multiple stakeholders and deliver results in a timely manner;</li> <li>Self-starter with ability to multitask and manage competing priorities, managing effectively in a dynamic environment;</li> <li>Excellent verbal and written communication skills with the ability to articulate complex concepts in a clear and concise manner;</li> <li>Attention to detail and high standard for quality work product;</li> <li>Commitment to provide timely and accurate guidance to FLU with strong ability to influence when needed;</li> <li>Inquisitive mindset and the ability to think creatively to solve problems and anticipate potential questions or issues;</li> <li>Effective time management and prioritization, strong multi-tasking abilities; and</li> <li>Excellent judgment in handling sensitive and confidential information;</li> </ul>

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