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You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Applicants for this job have the flexibility to work remote from home anywhere in the Continental United States.Position Purpose: Assists with responding to complaints and escalations from members/providers. Supports in handling escalations, handling problem tickets, and providing feedback to senior team members regarding member/provider issues.<ul> <li>Provides timely and appropriate resolutions to escalated issues received from various communication channels.</li> <li>Serves as a liaison in maintaining relationships between departments to ensure timely and appropriate issue resolution.</li> <li>Supports the documentation, tracking, and resolution to all assigned complaints and inquiries in writing and/or by telephone in a timely and professional manner.</li> <li>Supports root cause analysis of member/provider issues to identify trends across the enterprise, and works cross functionally with all departments to ensure enterprise-wide solutions.</li> <li>Helps to coordinate with contact center team to research underlying facts of escalated inquiries, determine validity of complaints and evaluate options to remedy these complaints.</li> <li>Reviews complaint trends and uses guidance of senior team members to develop draft recommendations that are designed to enhance member and provider experience and reduce complaints and escalations.</li> <li>Maintains basic, introductory knowledge of our products and services to provide accurate and effective support to customers.</li> <li>In some instances, researches and identifies basic claims payment errors and make appropriate adjustments.</li> <li>Performs other duties as assigned.</li> <li>Complies with all policies and standards.</li> </ul>Education/Experience: Requires a High School diploma or GED. Requires 1 – 2 years of related experience. May require vocational or technical education in addition to prior work experience. Vocation or technical education may include additional on-the-job training or continuous learning education. Customer Service escalations or resolution experience in healthcare is highly preferred. Knowledge of Medicare rules and guidelines is preferred.Pay Range: $17.50 - $27.50 per hourCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Centene Corporation

Escalation Response Specialist II

<h3> Position Summary </h3> Learning and Development (L&amp;D) Project Lead Specialist The Talent Innovation and Solutions Digital &amp; Analytics team implements and supports core, firmwide Talent applications leveraged to support key Talent strategies and processes. As Talent identifies opportunities to transform the way we deliver services, technology solutions will need to be implemented or updated to provide an enhanced experience to our professionals and to drive operational efficiency and effectiveness improvements across Talent. We are seeking a motivated and organized team member to join our team, focusing on Talent project activities and systems that are part of the Growth &amp; Development portfolio. As a Lead Specialist, you will directly support and manage various aspects of planning and deploying technical programs and projects across multiple client projects/engagements. You will ensure the successful implementation of vendor and/or custom solutions, adhering to project timelines and budget constraints. Additionally, you will provide strategic direction and business guidance to Talent stakeholders and technical teams, while supervising and coordinating team efforts to execute project plans throughout the program or project lifecycle. Recruiting for this role ends on March 14th, 2025. Work you’ll do As the our Lead Specialist, you will: <ul> <li> Project Management: <ul> <li>Lead up to two concurrent project implementations while supporting up to three live systems/projects in post-deployment activities.</li> <li>Plan, schedule, estimate, forecast, coordinate, and manage the delivery of all project deliverables and related initiatives.</li> <li>Define technical requirements for new initiatives/projects, ensuring compliance with firm standards and security protocols.</li> <li>Understand, assess, and review business issues, translating them into technical terminology for discussions with Deloitte Technology and support teams.</li> <li>Monitor and report on the status of project efforts, lead project status activities, and proactively manage project issues and risks (RAID log). Propose recommendations and solutions to resolve potential conflicts and risks.</li> </ul> </li> <li> Training and Documentation: Conduct training sessions on system/project-related topics and collaborate with stakeholders and support teams to update current documentation.</li> <li> PMO Support: Support the Talent Innovation and Solutions Digital &amp; Analytics Manager as the PMO Lead for various operations activities and technology projects as applicable.</li> <li> Resource Management: Utilize shared project team sites, OneNote notebooks, Smartsheet, and mailboxes to ensure structured communication and access to materials and documents for all project team members.</li> </ul> Required Qualifications <ul> <li>Bachelor’s Degree</li> <li>Minimum of 6 years of relevant experience with project management support to implement new Talent systems and processes, from ideation thru deployment</li> <li>Proficient Microsoft Office skills (e.g., PowerPoint, Excel, OneNote, Word, Teams); Knowledge of relevant applications and development life cycles</li> <li>Ability to travel 5%, based on the work you do and the clients and industries/sectors you serve</li> <li>Limited immigration sponsorship may be available</li> </ul> Preferred Qualifications <ul> <li>Knowledge of Learning and Development (L&amp;D) technologies</li> <li>Knowledge of the professional services industry</li> <li>PMP certification</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $88,600- $163,100. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> EA_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

Learning and Development Project Lead Specialist

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities.<ul> <li>Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate</li> <li>Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed</li> <li>Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan</li> <li>Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service</li> <li>May support performing service assessments/screenings for members and documenting the member’s care needs</li> <li>Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed</li> <li>Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards</li> <li>Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager</li> <li>Provide education on benefits and resources available</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul>Education/Experience: Requires a High School diploma or GED Requires 1 – 2 years of related experiencePay Range: $17.50 - $27.50 per hourCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Care Coordinator

<h3> Position Summary </h3> 191538NetSuite Implementation Consultant Digital Customer is collaborating with clients in ways never thought possible before. We are creating, developing, designing and implementing in ways that will change the digital landscape forever. Our Digital Customer strategy is to help clients define strategies, build brands, create experiences, and deliver platforms. Work you’ll do A Consultant at Deloitte works within an engagement team and is responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures, leading work streams and supporting implementations. Implement and deploy NetSuite solutions: <ul> <li>Working within an engagement team, a Senior NetSuite Consultant is responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures, leading work streams and supporting implementations</li> <li>Provide NetSuite consulting expertise utilizing industry experience, business analysis, best practices and a pragmatic mindset to facilitate clients’ most complex requirements.</li> <li>Implement and deploy NetSuite solutions accommodating unique industry business and management processes, regulatory requirements and other business requirements.</li> <li>Create functional requirements as an input to application design.</li> <li>Build, develop and test detailed functional designs for business solution components and prototypes.</li> <li>Drive test planning, execution, and optimization support.</li> <li>Conduct business process mapping and requirements gathering sessions with new customers to determine configuration requirements both on-site and remote.</li> <li>Prepare Business Requirements and Technical Scoping Documents resulting from the above noted mapping sessions to provide proposed solutions for the requirements for customer approval.</li> <li>Build, develop and test detailed scripted customized solutions and prototypes.</li> <li>Troubleshoot issues that arise during configuration sessions.</li> <li>Provide on-going post implementation support to optimize user adoption and NetSuite configuration.</li> </ul> The team Digital Customer Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets. Professionals will serve our clients through the following types of work: <ul> <li> Customer Operations | modernize, deploy, and operate office capabilities and business processes across sales operations, quote-to-cash, and revenue management team</li> <li> Sales Excellence &amp; Service Excellence | Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service</li> <li> Salesforce | Deloitte unleashes the powerful Salesforce platform for our clients to drive the best possible outcomes and redefine engagement. We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients.</li> </ul> Qualifications Required <ul> <li>Bachelor's Degree or equivalent experience</li> <li>3+ years of relevant consulting or industry experience</li> <li>2+ years of experience with NetSuite ERP implementations</li> <li>Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve </li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.</li> <li>Limited immigration sponsorship may be available </li> </ul> Preferred <ul> <li>Experience with NetSuite integrations and customizations</li> <li>A Certified NetSuite Professional</li> <li>Experience with full life cycle NetSuite implementations</li> <li>Bachelor's or Advanced degree in accounting, business, finance or other business-related field, computer science, information systems, or other technology-related field</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,875 to $163,125. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #SS_US Requisition code: 191538 Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

NetSuite Implementation Consultant

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Performs a clinical review and assesses care related to mental health and substance abuse. Monitors and determines if level of care and services related to mental health and substance abuse are medically appropriate.<ul> <li>Evaluates member’s treatment for mental health and substance abuse before, during, and after services to ensure level of care and services are medically appropriate</li> <li>Performs prior authorization reviews related to mental health and substance abuse to determine medical appropriateness in accordance with regulatory guidelines and criteria</li> <li>Performs concurrent review of behavioral health (BH) inpatient to determine overall health of member, treatment needs, and discharge planning</li> <li>Analyzes BH member data to improve quality and appropriate utilization of services</li> <li>Provides education to providers members and their families regrading BH utilization process</li> <li>Interacts with BH healthcare providers as appropriate to discuss level of care and/or services</li> <li>Engages with medical directors and leadership to improve the quality and efficiency of care</li> <li>Formulates and presents cases in staffing and integrated rounds</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul>Education/Experience: Requires Graduate of an Accredited School Nursing or Bachelor's degree and 2 – 4 years of related experience. License to practice independently, and/or have obtained the state required licensure as outlined by the applicable state required. Master’s degree for behavioral health clinicians required. Clinical knowledge and ability to review and/or assess treatment plans related to mental health and substance abuse preferred. Knowledge of mental health and substance abuse utilization review process preferred. Experience working with providers and healthcare teams to review care services related to mental health and substance abuse preferred. License/Certification:<ul> <li>LCSW- License Clinical Social Worker required or</li> <li>LMHC-Licensed Mental Health Counselor required or</li> <li>LPC-Licensed Professional Counselor required or</li> <li>Licensed Marital and Family Therapist (LMFT) required or</li> <li>Licensed Mental Health Professional (LMHP) required or</li> <li>RN - Registered Nurse - State Licensure and/or Compact State Licensure required</li> </ul>Pay Range: $26.50 - $47.59 per hourCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Utilization Review Clinician - Behavioral Health

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Applicants for this job have the flexibility to work remote from home anywhere in the Continental United States.Position Purpose: Perform internal audits, including the execution of strategic, operational, IT, and compliance risk-based audits for the company<ul> <li>Design, perform, and manage risk-based audits, evaluating controls and processes for scalability, effectiveness, efficiency, and risk mitigation strategies</li> <li>Perform audit planning, fieldwork, and wrap-up of engagements, including development and refinement of work programs</li> <li>Draft audit reports summarizing key findings and recommendations and consolidation of metrics and graphing</li> <li>Develop and communicate audit observations, recommendations, process improvement opportunities and best practices and obtain management responses</li> <li>Monitor and report on the status and findings of audits</li> <li>Serve as contact for corporate and external auditors regarding auditing, fraud matters, and projects</li> <li>Work with external professionals to complete audits/projects</li> </ul>Education/Experience:<ul> <li>Bachelor’s degree in Business, Accounting, Finance, Healthcare, related field or equivalent experience.</li> <li>2+ years of public accounting, internal audit, or related operational auditing or compliance experience required.</li> <li>Knowledge of Generally Accepted Accounting Principles required.</li> <li>Health Care industry experience preferred.</li> </ul> License/Certificates: CPA, CIA and/or CISA preferred.Pay Range: $55,100.00 - $99,000.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Compliance Internal Auditor

Overview Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Attractive pay <ul><li>$17-$20/hr</li></ul> What's in it for you <ul> <li>A full benefits package with choice of affordable PPO or HSA medical plans.</li> <li>Paid time off.</li> <li>Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.</li> <li>Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.*</li> <li>Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.</li> <li>401(k) with a company match.</li> <li>Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.</li> <li>Fleet vehicle program (restrictions apply) and mileage reimbursement.</li> <li>And more.</li> </ul> Please note: Benefit eligibility can vary by position depending on shift status. *To participate, you must be enrolled in an Amedisys medical plan. Responsibilities <ul> <li>Review referral information for accuracy in the applicable EMR system supplied by the care center.</li> <li>Obtain authorizations where required while maintaining compliance with medical record confidentiality regulations.</li> <li>Obtain information from agencies when necessary to assist with receiving authorizations and re-authorizations from private insurance and all other payor sources.</li> <li>Assist other departments and care centers in the efficient collection of client and payor information to ensure accuracy.</li> <li>Enter all patient benefit and authorization information into the applicable EMR system.</li> <li>Respond to calls, emails, and other inquiries regarding the status of outstanding referrals and/or authorization information.</li> <li>Provide other administrative support to the department as needed.</li> <li>Performs other duties as assigned.</li> </ul> Qualifications <ul> <li>High school diploma or equivalent</li> <li>Two years' experience in a medical office/home health benefit verification or billing.</li> <li>Demonstrated knowledge of commercial insurance carriers' guidelines and criteria of verification, authorization, and reimbursement.</li> <li>Familiar with insurance billing and terminology.</li> </ul> Preferred <ul><li>Post-secondary education or training in business or medical billing/collections.</li></ul> Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

Amedisys

Verification Authorization Coordinator

<h3> Position Summary </h3> Release Train Engineer Senior Manager Deloitte Human Capital The Human Capital Offering Portfolio focuses on helping organizations manage and improve their performance through their most important asset: their people. To stay in front, organizations need to have real-time access to Human Capital insights, experts and innovative technology solutions that are designed to not only drive but sustain and extend organizational performance and engagement. Supporting the products and capabilities of the Human Capital Offering Portfolio, our team is full of passionate, energetic, and multi-talented engineers who are excited about building the world’s greatest personalized and business friendly applications. This role is central to Deloitte’s Human Capital Engineering Team, and will spearhead, plan, coordinate, and deliver a variety of technical projects. Acting as a chapter lead or chief scrum master, you will be responsible for overseeing the team that leads the delivery of many complex technical projects, including project timeline, scope prioritization, cost, dependencies, and performance risks. This person must be an expert in communication, technology project management, understanding the overall product roadmap, technology stack, application suite, business processes and any downstream system and business impacts. They will collaborate with internal and vendor peers, executives, and line of business partners to ensure the success of projects. Recruiting for this role ends on 10/31/2025. Join this team: We are seeking a highly motivated and experienced Release Train Engineer - Senior Manager to Lead our Scrum Master team. This person will help build Human Capital solutions used by the biggest and most influential businesses around the world. Responsibilities: <ul> <li>Oversee status of all Human Capital Software projects and accurately report on that to Senior Leadership</li> <li>Collaborate / Align technical and non-technical team members to translate customer needs into world-class solutions</li> <li>Play a key role in bridging technical and business aspects, ensuring that the scopes are feasible, aligned with technical capabilities' roadmap, market maturity, and targeted towards tangible business values</li> <li>Lead / Coach teams new to Agile / Scrum methodologies</li> <li>Facilitates and coordinates efforts between Product Owner, Portfolio Architects and Development teams.</li> <li>Collaborate with the business to prioritize and define Epics and User Stories</li> <li>Oversee documentation of User Stories and Acceptance criteria in Jira</li> <li>Identify / Manage / Mitigate risks to prevent issues</li> <li>Align / Ensure end-to-end solution success and readiness</li> <li>Work collaboratively to guide new teams thru the forming, storming, and norming phases</li> <li>Provide / Accept continuous feedback in the spirit of continuous improvement</li> <li>Ensure Scrum ceremonies are collaborative, occur on time, and adhere to “best practice”</li> <li>Promote a healthy and sustainable work environment by using teams’ average velocity to properly size Sprints</li> <li>Coordinate cross functionally to remove blockers and manage dependencies</li> <li>Continuously drive execution and accountability</li> <li>Monitor / Communicate solution status of all teams’ projects</li> <li>Determine what’s important and make solution decisions in the absence of clear guidelines or Product Owner participation</li> <li>When needed, do “whatever it takes” to ensure success</li> <li>Experience motivating high performance teams</li> <li>Coaches Scrum Masters on an enterprise level. Responsible to help them stay on schedule following all agile release train processes and procedures.</li> <li>Lead team of approximately 13 Scrum Masters, Business Analysist, and project management office role</li> </ul> Required Qualifications: <ul> <li>Bachelor's degree</li> <li>8+ years of Scrum Master experience</li> <li>8+ years of technical experience managing development teams</li> <li>8+ years of experience in Agile/Scrum</li> <li>8+ years of JIRA/Confluence experience</li> <li>8+ years of familiarity with cloud technologies (AWS, GCP, Azure)</li> <li>6+ years of experience leading cross-functional teams to identify, scope, and build GenAI/Machine Learning solutions</li> <li>8+ years coaching junior level team members</li> <li>8+ years of experience with financial/budget management and complex cost-benefit analysis</li> <li>8+ years of experience prioritizing/managing a Portfolio of related projects</li> <li>Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve.</li> <li>Limited immigration sponsorship may be available</li> </ul> Preferred Qualifications: <ul> <li>Bachelor’s degree in Computer Science or Engineering</li> <li>Master’s degree in Business</li> <li>PMP or other accredited Project Management certifications</li> <li>5+ years of product building experience</li> <li>5+ years in AI product management methodologies</li> <li>Agile Certifications (CSM; ACP; CSPO; SAFe; LeSS)</li> <li>5+ years of development/coding experience</li> <li>4+ years of GenAI/Machine Learning knowledge</li> <li>5+ years of DevOps awareness</li> <li>5+ years of experience with HRM Systems – SAP, Oracle, SuccessFactors, Workday</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-as…</a> Possible Locations: Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Harrisburg, Hartford, Houston, Indianapolis, Jacksonville, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, Rosslyn, Sacramento, Salt Lake City, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tampa, Tempe, Tulsa, Washington DC The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $159,375- $265,625. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. For more information about Human Capital, visit our landing page at: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-hu…</a> #HC25 #HCaaS25 Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Release Train Engineer Senior Manager

<h3> Position Summary </h3> Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, improve organizational and human resource performance and establish a culture focused on adding business value? That is what the new generation of human resource transformation is all about. If you are seeking a role that offers you the opportunity to advise Government and Public Services (GPS) clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte’s Human Capital practice. Recruiting for this role ends on April 30th, 2025. Work you’ll do As an Oracle HCM Functional Configuration Lead on our Human Capital team, you will: <ul> <li>Assist with tasks such as: system strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to-be business process designs, prototype demonstration, functional configuration, testing, and client user training as it relates to Oracle HCM Cloud</li> <li>Perform project tasks independently and lead workstreams, directing the efforts of others</li> <li>Participate in and lead the development of deliverable content that meets the needs of the client and contract</li> <li>Review deliverables for accuracy and quality</li> <li>Use your prior experience to anticipate client needs and formulate solutions to client issues</li> </ul> The team Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, &amp; local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. The HR Transformation offering (HRT) transforms the way HR enables the business and the workforce. In this world of disruption, we believe that HR has an opportunity to take the lead and own enterprise-wide issues for the organization. From the creation of HR strategy using our leading Oracle-enabled HR Transformation labs, the application of design thinking that allows HR to challenge how work gets done today, to navigating the ever-evolving HR technology landscape to determine the right digital solutions to enable transformation, our HR Transformation practice is focused on helping HR take the lead. Qualifications Required: <ul> <li>5+ years of professional experience delivering HCM solutions</li> <li>Experience with at least 1 full life-cycle implementation of Oracle Cloud HCM for one or more of the following modules: Core HR, Payroll, Time &amp; Labor, Absence Management, Benefits</li> <li>Experience with configuring Oracle Cloud HCM solutions for a Higher Education client</li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li> <li>Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve</li> <li>Bachelor's degree</li> </ul> Preferred: <ul><li>Oracle HCM Cloud Certified Implementation Specialist</li></ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $114,000 to $188,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Oracle Cloud HCM Functional Configuration Lead - Higher Education

<h3> Position Summary </h3> Are you a detail-oriented, inquisitive minded individual who enjoys coming up with innovative solutions? At Deloitte, we provide audit services using an approach designed to provide the flexibility to serve the unique circumstances and complexities of our clients. As a full-time audit professional, you'll design and execute audit procedures based on your understanding of the client’s business, the risks it faces, and its internal control processes. You’ll gain exposure to a variety of industries and business models to increase your understanding of how organizations operate. Recruiting for this role ends on May 30, 2025. Work you’ll do You’ll use your knowledge and analytical mind-set to audit client financials, transactions and internal control processes. You’ll work independently and collaborate with diverse group of talented audit professionals to deliver exceptional audit client service. You will use our cutting-edge audit tools and technologies that use artificial intelligence, advanced analytics, data visualizations and process flow automation to perform data interrogation and analysis of client data to share a dynamic picture that provides meaningful insights to the client. The successful full-time staff will have: <ul> <li>Demonstrated effective verbal and written communication skills</li> <li>Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities</li> <li>Proven experience working independently and managing multiple assignments in a dynamic environment</li> </ul> The team Our team culture is collaborative and encourages team members to take initiative and seek on-the-job learning opportunities. Our audit professionals are committed to excellence and to enhancing the trust of the investing public and capital markets. Quality is our top priority, and by focusing on innovation, we continue to raise the bar on quality and deliver greater value to our clients. <a href="http://www2.deloitte.com/us/en/pages/audit/solutions/deloitte-audit.html" target="_blank">Learn more about Deloitte Audit &amp; Assurance.</a> Qualifications Required: <ul> <li>Bachelor of Science/Business Administration in Accounting or related field </li> <li>Must meet minimal educational requirements for CPA licensure (which may differ from the educational requirements to sit for the CPA exam) in the state of your assigned office location prior to beginning full-time employment</li> <li>Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve </li> <li>Limited immigration sponsorship may be available</li> </ul> Preferred: <ul> <li>Strong academic record, minimum GPA of 3.0</li> <li>Master of Science in Accounting or related field</li> <li>Relevant work experience (i.e. internships, summer positions, school jobs) </li> </ul> Information for applicants with a need for Accommodation <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $51,520 to $93,120. <a href="http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank"></a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

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