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<h2>Job Details</h2>    Job Location Elgin Corporate Headquarters - Tulsa, OK   Position Type Full Time   Education Level 4 Year Degree     Travel Percentage None   Job Shift Day   Job Category Banking    <h2>Description</h2>  <h1><strong>Vast Bank is looking to hire a <em>Compliance Analyst II!</em></strong></h1> <h3><strong>About Vast Bank</strong></h3> <p>Since February of 1982, we've been a financial institution that has served customers in Northeast Oklahoma and beyond. Our deep roots in the community and commitment to personal service have enabled us to grow alongside our customers, creating conveniences and solutions to fit unique problems and lifestyles. For over 40 years, we've built a legacy on personal service, flexibility, strength, and integrity. Now, with bold leadership and a renewed commitment to customer-centricity, we're aiming higher for the next 40 years. New ideas, strong partnerships, and modern technology will accompany a winning culture to deliver more control and a surprisingly easy banking experience.</p> <p>We're a company that believes in taking care of the people who make working here possible. In addition to competitive compensation, we offer a leading employee benefit package:</p> <ul> <li>Comprehensive benefits package &amp; 401(k) match</li> <li>Professional development-<strong>opportunities for advancement! </strong></li> <li>Tuition assistance</li> <li>Transit reimbursement</li> <li>Paid time off</li> <li><strong>&amp; more!</strong></li> </ul>   <h2>Qualifications</h2>  <h1><strong>Summary Of Role</strong></h1> <p>The Compliance Analyst II role will assist the Chief Compliance Officer and wider Risk Management team in developing and maintaining Vast Bank’s Consumer Compliance Program to ensure that the bank achieves optimum regulatory compliance. Key result areas include: identification, assessment, monitoring and analysis of compliance requirements and related processes and controls.</p> <h1>Major Duties and Responsibilities</h1> <ul> <li>Conducts testing to evaluate the Bank’s performance for compliance across all areas of the Bank, as identified in the annual risk assessment and testing plan, to determine whether internal controls are operating effectively or if gaps exist. Subsequently collaborates with affected corporate functions and business lines to identify the root cause(s) of issues identified during testing processes and assist in developing and monitoring corrective actions to appropriately respond to testing findings and prevent further occurrences of non-compliance.</li> <li>Assists in the periodic review and updating of department Risk Assessments and corresponding analysis and testing protocols. </li> <li>Conducts special studies including research and gap analysis to prepare reports for management determining the company’s potential exposure to existing or pending compliance regulation and cooperates with the appropriate staff in developing an effective response to the compliance requirements.</li> <li>Assist in responding to corporate functions and business unit inquiries regarding regulatory topics, customer complaints and other inquiries including monitoring for potential violations and training opportunities.</li> <li>Assists in the coordination and data gathering related to external audit and regulatory examination activities. </li> <li>Monitor various compliance surveillance and exception reports. Conduct periodic internal account/customer reviews to identify potentially suspicious activity. Completely and accurately document steps taken through the investigation process.</li> <li>Assists in the creation and administration of enterprise wide training initiatives. Including developing training materials for compliance-related policies, procedures and regulatory guidance.</li> <li>Assists administration and other Bank personnel on department business to coordinate inter and intradepartmental activities; resolves inquiries or issues relating to BSA/Compliance matters; participates in various internal committees as assigned.</li> <li>Review and critically assess current reporting systems in order to determine recommendations for maximum optimization.</li> <li>Assist in the general administrative and reporting tasks of the department as assigned. Including various system administration, conducting periodic assessment of third-party service providers, and updating of various workflow tracking the progress of department efforts. </li> <li>Makes updates to department procedures as necessary to align with current policy, industry guidance and use of external third-parties.</li> <li>Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.</li> </ul> <h1><strong>Knowledge &amp; Skills</strong></h1> <h2><strong>Experience</strong></h2> <p>Minimum 5 years of experience in a Compliance or Risk Management role in financial services or 4 years of experience in banking. </p> <h2><strong>Education/Certifications/Licenses</strong></h2> <p>Bachelor’s Degree in business management./finance or equivalent.</p> <h2><strong>Interpersonal Skills</strong></h2> <p>A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on of significance.</p> <h2><strong>Role Important Behavioral Skills</strong></h2> <ul> <li>Strong communication skills to develop good working relationships and to promote cooperation and compromise among various departments.</li> <li>Display the ability to research and comprehend a high level of knowledge in current and developing regulations.</li> <li>Ability to develop and maintain effective working relationship at all levels by proactively participating and contributing to a positive work environment, controlling emotions and temperament, and exhibiting courteous, respectful, and professional behavior.</li> <li>Ability to quickly adapt to changing environments, processes, and technologies. Technological ability and willingness to work remotely from home as required.</li> <li>Display a commitment to continuous learning and professional development in regulatory and technology trends and advancements such as but not limited to the use of AI, BaaS, blockchain and digital currencies, etc. </li> <li>Display knowledge of current industry-specific software and ability to apply new technologies to improves business processes and enhance productivity.</li> <li>Strong organizational skills. </li> <li>Ability to maintain composure under pressure or adverse circumstances, using effective strategies for managing personal stress.</li> <li>Ability to maintain personal and work direction when faced with ambiguity.</li> </ul> <h1><strong>ADA Requirements</strong></h1> <h2><strong>Physical Requirements</strong></h2> <p>Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on a computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.</p> <h2><strong>Working Conditions</strong></h2> <p>Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.</p> <h2><strong>Mental and/or Emotional Requirements</strong></h2> <p>Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters.</p> <p><strong><em>EEO Statement </em></strong><br> <em>It is the policy of Vast Bank to afford equal opportunity in all phases of employment without regard to an individual’s race, color, creed, religion, gender, national origin, age, disability, marital status, ancestry, sexual orientation, unfavorable military discharge for qualified individuals with disabilities, and for qualified disabled veterans and veterans of the Vietnam era, to the extent required by applicable local, state and federal law.</em></p>

Vast Bank

Compliance Analyst II

American Electric Power

Station Engineer - Engineer Sr

<strong>Description<br><br></strong>The George Kaiser Family Foundation (GKFF®) Summer Impact Program provides a unique opportunity for interns to learn from some of Tulsa’s most effective community organizations, while gaining exposure to the intersection of policy, philanthropy, business, and community engagement. This blend of on-the-ground work and big picture context provides emerging professionals with a new perspective, skillset, and an accessible network of other young professionals and experienced non-profit, community, and business leaders in Tulsa.<br><br><strong>Impact Program Overview &amp; Responsibilities: </strong>GKFF® places interns in local non-profit organizations and seeks professional, engaging, and hard-working interns to support and contribute to the work of their placement organizations. <strong>Please review this</strong> list of participating organizations . You will need to refer to this list and select three preferences for placement in order to complete your application.<br><br><ul> <li>All internships and program activities will take place in-person.</li> <li>Specific tasks for interns are not limited to, but might include interacting with clients, research projects, data analysis, fundraising, communications, program development, community outreach, and marketing and social media management.</li> <li>Weekly learning and professional development opportunities, coordinated by GKFF®, are mandatory for all interns.</li> <li>At the conclusion of the internship, all interns will prepare and present insights from their summer experience to the GKFF® team and community partners.<br><br> </li> </ul> <strong>Requirements<br><br></strong><strong>Hours and Compensation:</strong> Over the course of the 9-week internship, interns commit to working 30 – 40 hours per week. Some night and weekend work may be required. Interns must commit to working at their placement organization between May 27 – July 25, 2025. Weekly schedules will be coordinated with the non-profit organization the intern is assigned to. All interns will be paid $15.00 per hour and will be responsible for tracking and submitting their hours to the George Kaiser Family Foundation through our payroll system.<br><br><strong>General Requirements<br><br></strong><ul> <li>Applicants must be pursuing a degree from an accredited university and currently completing their sophomore or junior year. </li> <li>Applicants must be available for the full 9-week program and able to live in Tulsa, Oklahoma for the duration of their internship.</li> <li>Applicants must be available for an interview after their application has been submitted and vetted. Interviews may take place in-person or virtually.</li> </ul>

Tulsa Community Foundation

GKFF® 2025 Summer Impact Program

<p>Ready to be pushed beyond what you think you’re capable of?</p> <p>At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.</p> <p>To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.</p> <p>Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.</p> <p>The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience.</p> <p>The Consumer Content team is a subteam of Customer Experience. The Consumer Content team supports all content strategy and creation efforts across the company to ensure that customers in every region are given the best customer experience. The Consumer Content team is responsible for driving content experiences designed to empower customers.</p> <p>As a Senior Content Strategist, you will produce, manage, and optimize self-service content strategies and programs, focusing heavily on repeatable innovation and leading by example. Collaborating closely with cross-functional teams, you will streamline operations, enhance efficiency, and drive improvements in key organizational metrics. Success in this role requires a keen interest in the crypto industry, exceptional writing skills, meticulous attention to detail, and the ability to translate complex topics into easily understandable content.<strong><br></strong></p> <p><strong>What you’ll be doing </strong></p> <ul> <li>Content Production: Collaborate with Product and Program teams on GTM efforts to create help center and agent facing content that supports product launches.</li> <li>Content Review and Coaching: Review and edit both new and existing content to ensure alignment with our governance standards. Provide feedback and coaching to more junior content creators within the team, reducing customer friction and contributing to our business goals. </li> <li>Data Analysis: Regularly analyze content trends, presenting insights and recommendations to stakeholders and leadership.</li> <li>Strategic Partnerships: Collaborate with cross-functional stakeholders to inform critical content strategy decisions, offering recommendations based on help center content insights and customer pain points.</li> <li>Priority Management: Act with urgency, focusing on the most impactful work, and ensuring priority items progress efficiently.</li> </ul> <p><strong>What we look for in you</strong></p> <ul> <li>Mission-Driven: A deep alignment with Coinbase’s mission and a passion for creating a seamless customer experience within the crypto space. </li> <li>Proven Experience: 5+ years of experience as a content writer, editor, or strategist, with a strong emphasis on content strategy and management.</li> <li>Writing Expertise: Exceptional writing ability, consistently delivering clean, concise copy. You have an opinion on the Oxford comma and uphold the highest standards in all written content.</li> <li>Project Management: Strong project management capabilities, with the ability to prioritize and manage multiple projects simultaneously.</li> <li>SEO Knowledge: Basic understanding of SEO best practices.</li> <li>AI Experience: Experience using AI/LLMs to create, refine, and localize content; expert understanding of current limitations and emerging capabilities</li> <li>Analytical Skills: Excellent analytical and problem-solving abilities, with a data-driven approach. Fluency in building reports and analyzing data. </li> <li>Communication: Exceptional communication and interpersonal skills, with a demonstrated ability to collaborate effectively with cross-functional teams. Your mission is to cultivate strong relationships, not sever connections. </li> <li>Adaptability: High flexibility and adaptability to meet the evolving needs of a high-growth, fast-paced organization. Crypto moves at the speed of light and so do we.</li> <li>Exceptional Drive: A proactive, self-motivated individual who thrives in a fast-paced environment, consistently exceeding expectations, turning challenges into opportunities, and demonstrating a positive, solutions-oriented attitude.</li> </ul> <p><strong>Nice to haves:</strong></p> <ul> <li>Experience in Tech, Crypto, Finance, or Fintech similar regulated sectors.</li> <li>Familiarity with tools such as Contentful, Smartling, Google Suite, Jira, Amazon Connect, or Salesforce.</li> <li>Experience utilizing AI tools.</li> <li>Video editing experience. </li> <li>Knowledge of Lean Six Sigma methodologies.</li> <li>Experience partnering with customer-facing teams.</li> </ul>  <p><strong>Job #: P63033</strong></p>  <strong>Pay Transparency Notice:</strong> Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).  Pay Range:   $113,900—$134,000 USD   <h3>Commitment to Equal Opportunity</h3> <p>Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. </p> <p>Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>.</p> <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> <p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a> </p>

Coinbase

Senior Content Strategist

<h2>Posting Details</h2>    Position Information      Position Title Department Assistant II   Job Description  Individuals serving as Department Assistant II must posses the ability to complete project focused work independently with minimal supervision. The Department Assistant II supports an academic unit requiring a higher level of support than a typical academic unit. This support is vital for units requiring specialty accreditation, operating clinic/centers, and requiring ongoing organization and documentation of complex daily functions. Specific responsibilities include, but are not limited to: complex administrative tasks related to accreditation reports, clinical contracts, and operational documents for academic and clinical programs; maintaining up-to-date faculty and students records; preparation and initiation of various forms of correspondence with stakeholders; assist with departmental projects; handle prospective student inquiries; assist with planning, logistics, and execution of various academic events and meetings. Additionally, individuals serving as Department Assistant II must possess superb communication, interpersonal, and customer service skills; knowledge of budgetary functions; and comfort with utilizing a variety of software applications. This is a demanding position that requires quick processing of sensitive and confidential matters using diplomacy, discretion, and sound judgment. <br><br><strong>Essential Functions (Responsibilities):</strong><br>1. Maintain weekly patient charge sheet 2. Key patients’ charges in Colleague weekly 3. Client Payments a. Credit Card b. Cash/Check: Weekly Deposits to Bursar 4. Send Midterm/End of Term statements to patients a. Request from Bursar’s Office b. Mail them to the clients 5. Maintain Department &amp; Clinic Budget 6. Order supplies for Dept., Clinic &amp; Audiology 7. Fax: Receive and send information through Sfax. 8. Request Purchase Orders 9. Maintain spreadsheet for Pro Card purchases 10. Maintain a monthly log of Pro Card purchases &amp; receipts 11. Approve Pro Card purchases on JP Morgan website 12. Maintain the monthly report for MKCC charges 13. Maintain spreadsheet of Chapman funds 14. Key patients in ClinicNote including scanning documents into client file. 15. Schedule Hearing Screenings &amp; Speech Evaluations in ClinicNote 16. Request Maintenance tickets through TU Portal for building &amp; grounds 17. Request IT help through email tickets to the IT help desk 18. Send clinic information via email or mail to potential new clients 19. Provide new clients with Speech Therapy information a. Cover Letter: Speech/Hearing b. Medical History Form: Adult/Child c. Consent for Evaluation Form: Adult/Child d. MKCC Directions 21. Maintain Lobby a. New Toys b. Cleanliness c. Organization 22. Contracts: Medical and Schools 23. Building Emergency Coordinator 24. Perceptive Content    Required Qualifications  <strong><em>Equivalent Education/Experience</em></strong> <ul> <li>Associate’s degree or 2 years college equivalent</li> <li>Must have 3 years of progressive administrative office experience or equivalent.</li> <li>Supervisory and/or customer service experience.</li>  </ul>  <br><strong><em>Knowledge/Skill/Ability:</em></strong>  <ul> <li>An individual in this position demonstrates attention to detail and accuracy, self-motivation, and strong team orientation.</li> <li>Knowledge of organizational structure of the university and its role in the larger community</li> <li>Excellent interpersonal, managerial, written, and oral communication skills and the ability to effectively prioritize and coordinate the work of the activities of the departments served.</li> <li>Proficiency utilizing a personal computer; proficiency in Microsoft Word, Excel, and Power Point and willing to learn new software applications.</li> <li>Demonstrated effectiveness working with a variety of administrative levels and diverse groups of people.</li> <li>Demonstrated ability to analyze and interpret data.</li> <li>Ability to maintain confidential standards of the department/university with a high degree of deadline orientation and self-motivation.</li> <li>Ability to handle multiple priorities while maintaining a high level of customer service.</li> <li>Ability to use sound business judgment in the execution of job duties.</li> <li>Must be able to handle stress and work well under pressure.</li> </ul>    Preferred Qualifications   <strong><em>Preferred:</em></strong><br>Previous work experience at The University of Tulsa or other academic institutions. <br>    Physical Demands Work requires working with highly sensitive or confidential information and occasional event assistance outside of normal working hours/days may occur.       Posting Detail Information      Posting Number S936P   Open Date 12/16/2024   Close Date    Open Until Filled No   Special Instructions to Applicants    Advertising Summary         <h2>EEO Statement</h2>    EEO Statement      Eeo Statement Summary The University of Tulsa seeks to recruit and retain talented students, faculty and staff from diverse backgrounds. The University of Tulsa is an affirmative action/equal opportunity employer and encourages qualified candidates across all group demographics to apply. The University does not discriminate on the basis of personal status or group characteristic including, but not limited to race, color, religion, national or ethnic origin, age, sex, disability, veteran status, sexual orientation, gender identity or expression, genetic information, ancestry, or marital status. The University of Tulsa is an Equal Opportunity Employer including Disability/ Veteran.       <h2>Supplemental Questions</h2>  <p>Required fields are indicated with an asterisk (*).</p> <ol> <li> How did you hear about this employment opportunity? <ul> <li>Indeed</li> <li>Internal Job Posting</li> <li>Agency Referral</li> <li>LinkedIn</li> <li>Personal Referral</li> <li>Website</li> <li>Other</li> </ul> </li> </ol>  <h2>Documents Needed To Apply</h2>  Required Documents <ol> <li>Resume</li> </ol> Optional Documents <ol> <li>Cover Letter</li> </ol>

University of Tulsa

Department Assistant II

<a href="#"> </a>   <a href="#">About Us</a> <a href="#">Nursing</a> <a href="#">Current Employee Job Search</a> <a href="#">Go to Hillcrest HealthCare System Careers</a> <a href="https://hillcrest.com/rncareers" target="_blank">Nurse Residency Program</a>    <ul> <li> <a href="#">Home</a> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> <a href="#">Join Talent Community</a> </li> </ul>

Hillcrest Medical Center

Associate Chaplain

<h2>Company Description</h2>   <p>We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities and our people make it possible.</p> <p>Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us — and will continue to allow us — to grow. The result? Inspired people, amazing designs, and projects with purpose.</p>   <h2>Job Description</h2>   <p>We are looking for individuals with transportation or aviation knowledge and experience who can apply their skills to airports design projects. In this position, you will serve as project manager on small to medium-sized projects, prepare planning and design documents, and process design calculations. You will also coordinate with other Olsson teams, professional staff, technical staff, and clients. You may travel to job sites for observation and attend client meetings. The Airports team provides services for a variety of airport projects including paving, grading, buildings, airport lighting, and fuel systems.</p> <p><em>We have one current opening and will consider candidates interested in being located out of our Lincoln, NE, Omaha, NE, Joplin, MO, Springfield, MO, Oklahoma City, OK, Tulsa, OK, Overland Park, KS or Fayetteville, AR offices.</em></p>   <h2>Qualifications</h2>   <p><strong>You are passionate about:</strong></p> <ul> <li>Working collaboratively with others</li> <li>Having ownership in the work you do</li> <li>Using your talents to positively affect communities</li> </ul> <p><strong>You bring to the team:</strong></p> <ul> <li>Strong communication skills.</li> <li>Ability to contribute and work well on a team.</li> <li>Bachelor’s Degree in civil engineering.</li> <li>4 - 15 years of engineering experience.</li> <li>PE License required.</li> <li>Transportation experience or an interest in the aviation industry preferred.</li> <li>AutoCAD knowledge helpful.</li> </ul>   <h2>Additional Information</h2>   <p>Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we’re here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it.</p> <p>As an Olsson employee, you’ll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you’ll:</p> <ul> <li>Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP)</li> <li>Engage in work that has a positive impact in communities</li> <li>Receive an excellent 401(k) match</li> <li>Participate in a wellness program promoting balanced lifestyles</li> <li>Benefit from a bonus system that rewards performance</li> <li>Have the possibility for flexible work arrangements</li> </ul> <p>Olsson is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.</p> <p>#LI-DD1</p>

Olsson Associates

Licensed Civil Engineer - Airports

<p>The Enterprise Implementation Services team plays a pivotal role in ensuring our client’s sustained success by owning the setup, configuration, training, and testing of the ServiceTitan platform for the largest and most influential businesses across the Home Services industry. Our team's success directly correlates with our clients' success, as we are responsible for guiding them through the entire implementation process, from initial setup to full-scale utilization of our platform's capabilities. By meticulously understanding their unique business needs and objectives, we tailor our implementation strategies to optimize efficiency, enhance productivity, and drive measurable outcomes. </p><p><br>What you’ll do:</p><ul> <li><p>Closely manage multiple and concurrent implementation projects from initiation through project close, acting as the primary point of contact for your clients and assuming full accountability for a high-quality client experience. </p></li> <li><p>Partner with your Delivery Manager to ensure that each phase of a client’s implementation is delivered on time while ensuring long-term client success and positive sentiment.</p></li> <li><p>Lead scoping and discovery sessions to understand and document business requirements.</p></li> <li><p>Deliver the client a ServiceTitan environment configured to meet their needs and align with ServiceTitan best practices.</p></li> <li><p>Conduct training with clients to enable them on the different functions within the software and create customized training resources for client-specific workflows as needed, while ensuring the client follows ServiceTitan standards and recommendations.</p></li> <li><p>Proactively identify and escalate client implementation risks, and collaborate with product, leadership, and/or your Delivery Manager to develop and communicate potential solutions.</p></li> <li><p>Collaborate with cross-functional data, training, and product teams to deliver against defined project timelines.</p></li> <li><p>Stay up-to-date and enabled on all new and in-development ServiceTitan functionality to ensure clients utilize the most current features.</p></li> <li><p>Travel for client on-site 20-30% of the time.</p></li> </ul><p> <br>What you’ll bring:</p><ul> <li><p>Five or more years of relevant work experience that may include a combination of client-facing, project management, technology/SaaS implementation, and/or home services industry.</p></li> <li><p>Bachelor's Degree or equivalent professional work experience.</p></li> <li><p>Exceptionally detail-oriented while being able to manage multiple tasks to successful completion and document thoroughly .</p></li> <li><p>Ability to think several steps ahead and take proactive steps to address roadblocks and issues.</p></li> <li><p>Exceptional client relationship skills and a clear view of what constitutes an excellent client experience and partnership.</p></li> <li><p>Collaborative team player always looking to help and enable others in the organization.</p></li> <li><p>Problem-solver and demonstrate the ability to overcome challenges with creative solutions. Take ownership of any tasks within the project plan to help support and deliver value to our clients.</p></li> <li><p>Knowledge and previous experience with Excel and SmartSheet a plus (not required).</p></li> </ul><p>Be Human With Us:</p><p>Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. </p><p>What We Offer:</p><p>When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:</p><ul> <li><p>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </p></li> <li><p>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </p></li> <li><p>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</p></li> </ul><p>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.</p>ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $86,000 USD - $124,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Enterprise Implementation Consultant, New Trades

<h3><strong>About Us</strong></h3>  <p><a href="http://usenourish.com/" target="_blank">Nourish</a> is on a mission to improve people’s health by making it easy to eat well. More than half of Americans have a chronic condition related to what they eat, and poor nutrition is the number one driver of preventable death.</p> <p>Nourish is addressing this healthcare crisis by helping people eat better, more easily, with our food as medicine platform. We connect people with a telehealth Registered Dietitian, food, and mobile app to improve their nutrition, all covered by health insurance. The Nourish mobile app provides a comprehensive approach to wellness through personalized visits with Registered Dietitians, medically-tailored meal delivery, health progress tracking, personalized content, meal logging, recipes / meal planning, AI chat, and more.</p> <p>We launched two years ago and already have thousands of dietitians and hundreds of thousands of patients on the platform. Our patients span a wide range of nutrition-related conditions including diabetes, eating disorders, kidney disease, GI conditions, cancer, obesity / weight management, cardiovascular disease, and more. We are live in all 50 states.</p> <p>We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised over $44M from top-tier VCs including Index Ventures, Thrive Capital, Maverick Ventures, Y Combinator, and Box Group, amongst others. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.</p> <p>Learn more about us in TechCrunch <a href="https://techcrunch.com/2023/01/20/with-a-focus-on-patients-with-chronic-illness-nourish-hopes-to-help-americans-eat-better/" target="_blank">here</a> and read about our recent Series A <a href="https://www.businesswire.com/news/home/20240327148762/en/Nourish-Raises-35M-Series-A-to-Expand-Access-to-Registered-Dietitians" target="_blank">here</a>.</p>   <h3><strong>About the Role</strong></h3> <p>The Provider Experience Associate (PXA) plays a critical role in shaping the journey for new Registered Dietitians (RDs) as they join our team. From the moment a new provider signs their offer, the PXA is directly responsible for ensuring they are supported, confident, and ready to start successfully seeing patients at Nourish. This role is centered around creating an amazing onboarding experience - answering complex questions, problem-solving, and tracking onboarding progress. The PXA is responsible for getting RDs over the finish line so that they can start a successful career treating patients. This person will report to our <a href="https://www.linkedin.com/in/katie-heilman-0b3335104/" target="_blank">Provider Experience Manager</a>. </p> <p>This role is full-time and open to remote or in Nourish’s NYC office in the heart of <a href="https://en.wikipedia.org/wiki/Silicon_Alley" target="_blank">Silicon Alley</a>.</p> <h3><strong>Key Responsibilities:</strong></h3> <ul> <li> <strong>Serve as the point of contact for new providers</strong>, building a deep knowledge of Nourish’s provider tools and processes to effectively support RDs</li> <li> <strong>Manage the onboarding inbox</strong>, answering provider questions via email, phone, and chat in a timely and professional manner</li> <li> <strong>Track key onboarding metrics</strong>, including provider activation rates, satisfaction, and timelines</li> <li> <strong>Support the development and enhancement of onboarding materials</strong> to help providers quickly learn Nourish’s systems and processes</li> <li> <strong>Identify and troubleshoot challenges</strong> providers are facing during onboarding</li> <li> <strong>Pitch new providers</strong> on the value of timely onboarding and why they should complete their setup and start seeing patients</li> <li> <strong>Collaborate with cross-functional teams</strong>, including customer experience, to ensure all new providers have a great start</li> <li> <strong>Ensure providers are fully trained</strong> and prepared to start their sessions effectively</li> <li> <strong>Make process improvements</strong> based on feedback from providers to improve the overall onboarding experience</li> </ul> <h3><strong>You’ll love this role if:</strong></h3> <ul> <li> <strong>You’re passionate about helping others</strong>. You derive satisfaction from solving problems and making a positive impact on people’s lives through excellent customer service.</li> <li> <strong>You thrive in fast-paced environments</strong>. You enjoy juggling multiple tasks at once and can handle shifting priorities with ease.</li> <li> <strong>You’re a fast learner</strong>. You can quickly understand new systems, processes, and products and stay on top of frequent updates.</li> <li> <strong>You’re tech-savvy</strong>. You’re comfortable using customer service software like Front or Intercom, and you have no trouble troubleshooting basic tech issues for customers.</li> <li> <strong>You have excellent communication skills</strong>. Whether it’s written or verbal, you know how to convey information clearly, professionally, and with empathy.</li> <li> <strong>You have a great attention to detail</strong>. You make sure no customer query is left unresolved, and you accurately track interactions and updates in our CRM.</li> <li> <strong>You love working in a collaborative team environment</strong>. You’re excited about the opportunity to work with multiple teams and contribute to projects that improve our service offering.</li> <li> <strong>You’re an excellent multi-tasker.</strong> You can easily handle multiple different workstreams and processes at once</li> </ul> <h3><strong>We’d love to hear from you if:</strong></h3> <ul> <li>You have <strong>3+ years of experience</strong> in a customer or internal support role, ideally in <strong>provider support, customer experience, or internal operations support</strong>.</li> <li>You’ve worked in <strong>fast-paced industries</strong> like <strong>telehealth, healthcare, SaaS, or tech</strong> where quick thinking and adaptability are key.</li> <li>You have <strong>strong verbal and written communication skills</strong> and are comfortable handling <strong>phone calls, email, and chat interactions</strong> with customers.</li> <li>You can<strong> learn the process and assume ownership quickly</strong>, understanding a detailed process right after having it explained</li> <li>You’re a <strong>strong problem-solver</strong> who can think on your feet and offer creative solutions to customer challenges.</li> <li>You are <strong>organized</strong> and can handle multiple customer interactions at once, making sure no detail is overlooked.</li> <li>You’re <strong>passionate about nutrition</strong> or wellness, and you’re excited to help others on their health journey through Nourish’s services.</li> </ul> <p><strong><em>Please note that you must be legally authorized to work in the U.S. for this position. </em></strong></p> <h3><strong>More Information</strong></h3> <a href="https://www.notion.so/Mission-Vision-Success-75c1aed3850a4c59b8e7d1df101832ab?pvs=21" target="_blank">Mission &amp; Vision &amp; Success</a> <a href="https://www.notion.so/Nourish-Clinical-Philosophy-7687ecbddc064a5ca5cce0ed780c0ced?pvs=21" target="_blank">Nourish Clinical Philosophy</a> <a href="https://www.notion.so/Values-84cef6ac8c384f4d8f595a8c0061c62c?pvs=21" target="_blank">Values</a> <a href="https://www.notion.so/Why-Nourish-Exists-84442a27abc34e2b95b2ad3d3dfb1214?pvs=21" target="_blank">Why Nourish Exists</a> <a href="https://www.notion.so/Team-c48f74ebc0674f668e20bb1313f0c2eb?pvs=21" target="_blank">Team</a> <a href="https://www.notion.so/Compensation-Benefits-38e34a54930f45cf93f41fd7f7e28a83?pvs=21" target="_blank">Compensation &amp; Benefits</a> <a href="https://www.notion.so/How-We-Work-a461b591089f412dbc2c55ab7167f74e?pvs=21" target="_blank">How We Work</a>

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