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Airtable

Director of Billings & Collections

<h1>Web Content Producer</h1> Marketing | San Francisco, United States | Remote, Remote | Austin, United States | Seattle, United States | Full-Time <a href="https://careers-americas.icims.com/jobs/16187/web-content-producer/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. In this role you will: <ul> <li>Develop, publish, maintain, and retire website content in collaboration with marketing and business team stakeholders.</li> <li>Utilize existing components and/or custom HTML and CSS to translate Figma designs into web pages.</li> <li>Manage web content requests from inception to publication, ensuring adherence to brand guidelines, SEO, and UX best practices.</li> <li>Contribute ideas for enhancing the CMS, web components, and other content technologies to Product, Engineering, and UX teams.</li> <li>Assist marketing and business teams in utilizing self-service authoring tools and provide onboarding, training, and support.</li> <li>Identify opportunities to improve content workflows and collaborate with teams and stakeholders on those improvements.</li> <li>Develop craft expertise in a supportive environment that encourages open communication, creativity, and innovation.</li> </ul> We are looking for a collaborative and diligent professional with: <ul> <li>2-3 years of experience in content production or operations.</li> <li>Proficiency in Content Management Systems, along with basic CSS and HTML formatting skills.</li> <li>Experience working with cross-functional teams (marketing, product, sales, engineering).</li> <li>Strong project management capabilities.</li> <li>Exceptional written and verbal communication abilities.</li> <li>Familiarity with basic web analytics, SEO best practices, and content marketing principles.</li> </ul> Bonus points if you have: <ul> <li>Familiarity with a headless CMS such as Contentful.</li> <li>Basic skills in ReactJS formatting.</li> <li>Experience with content migration projects.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $95,900 - $127,800 Zone B: $86,300 - $115,000 Zone C: $79,600 - $106,100 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/16187/web-content-producer/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Web Content Producer

<h1>Senior Strategic Engagement Manager</h1> <a href="https://careers-americas.icims.com/jobs/17183/senior-strategic-engagement-manager/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work—whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. To help our teams work together effectively, this role requires you to be located in the <code>Central </code> timezone. <h3>Your future team</h3> The Atlassian Advisory Services team is a globally distributed group of dedicated solutions advisors committed to ensuring customer success. Our team members collaborate with Strategic and Enterprise clients facing complex business challenges, guiding them to provide exceptional solutions for their users. We assemble trusted advisor teams to facilitate successful outcomes, helping clients maximize their Atlassian investments and achieve their ideal team collaboration solutions. We are looking for a Strategic Engagement Manager to orchestrate Atlassian service engagements with clients who have purchased Advisory Services. You will be an individual contributor, reporting to a manager within the Strategic Engagement Management division of the Advisory Services organization. Strategic Engagement Managers are experienced relationship managers responsible for ensuring positive client experiences and valuable outcomes. They orchestrate essential activities through their contracted services engagement that set customers up for success as they use Atlassian products to deliver outstanding value. <h3>What you'll do</h3> <ul> <li>Lead the Atlassian Advisory Services paid engagements with some of our largest customers, helping them unlock the potential of their teams and drive outcomes with the Atlassian System of Work</li> <li>Manage client expectations, services engagement health, and ensure successful completion of delivery work with the customer</li> <li>Collaborate with Atlassian teammates for your client engagements including co-creating long-term strategic engagement and adoption plans with Sales and Success counterparts.</li> <li>Facilitate a deeper level of engagement with Advisory Services customers</li> <li>Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events</li> </ul> <h3>Your background</h3> <ul> <li>8+ years of experience within SaaS companies</li> <li>3+ years of Services or Success customer-facing roles</li> <li>Demonstrated customer engagement management ability including escalation management, customer advocacy, and managing multiple engagements simultaneously</li> <li>Customer discovery/value realization skills</li> <li>Experience identifying and interpreting themes from customer data</li> <li>Experience working on cross-team projects, engaging with Sales, Product, Support, Customer Success Management and other teams</li> <li>Experience helping an organization adopt an Atlassian product or similar product</li> <li>Technical Project Management experience including planning, scheduling, monitoring, and stakeholder reporting</li> </ul> It's great if you have, but not required: <ul><li>Foundational technical skills and familiarity with Atlassian solutions</li></ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $156,300 - $208,400 Zone B: $140,700 - $187,600 Zone C: $129,800 - $173,000 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/17183/senior-strategic-engagement-manager/job?mode=apply" target="_blank">Apply for this job</a>

Senior Strategic Engagement Manager

Maher & Maher

Project Associate, Knowledge Management Initiative

<h1>Supplier Risk Manager</h1> <a href="https://careers-americas.icims.com/jobs/17029/supplier-risk-manager/job?mode=apply" target="_blank">Apply for this job</a> We’re looking for a Supplier Risk Manager to support our procurement team in protecting Atlassian and ensuring high-quality business operations. You will report into the Head of Supplier Risk and work collaboratively with partners across the organization to perform third-party risk management operations and program development. If you're passionate about optimizing strategic relationships to contribute to the success of Atlassian, building trust between Atlassian and our customers, and leading change, then this role is for you. Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. <ul> <li>Collaborate with suppliers, internal team members and partners to conduct risk assessments, complete due diligence, and lead ongoing monitoring and governance of our supplier base.</li> <li>Oversee the holistic relationship between Atlassian and suppliers, ensuring a well-managed and supplier network.</li> <li>Partner with Privacy, Compliance and Risk, IT, Security, Legal, Sustainability/DEI and business owners for ongoing supplier management to support best practices, privacy, and compliance requirements.</li> <li>Contribute to transformation and enhancement of Atlassian third-party risk management capabilities across a broader range of risk exposures, going deeper into the due diligence, and risk monitoring of suppliers throughout the supplier life cycle.</li> <li>Manage supplier relationship management processes and identifying opportunities for improvement.</li> <li>Facilitate procurement compliance on a global basis together with Internal Audit, Risk &amp; Compliance, Legal, and Finance to increase compliance, speed and transparency to regulations.</li> <li>Identify opportunities related to supplier optimization, consolidation and improvements across the supplier base.</li> </ul> On your first day, we'll expect you to have: <ul> <li>3+ years experience in third party risk management.</li> <li>Global relationship management experience working with and influencing partners, team members, business leaders and supplier executives.</li> <li>Be a trusted partner with a clear ability to inspire change, manage conflict, bring together different points of view, make decisions, gain agreement on goals.</li> <li>A continuous improvement mindset identifying opportunities that improve process.</li> <li>Understanding of procurement lifecycle including Sourcing, Negotiations, Contracting, Risk Management and Procurement Best Practices.</li> <li>Demonstrated successes leading improvements, organizational change and project management.</li> <li>Experience analyzing processes and data to identify areas for improving efficiency.</li> <li>A clear ability to inspire change, handle conflict, bring together different points of view and make decisions.</li> <li>A Bachelor's degree in Computer Science, IT, Finance, Legal, or 5+ years in the related field.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $110,500 - $147,400 Zone B: $99,500 - $132,600 Zone C: $91,700 - $122,300 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/17029/supplier-risk-manager/job?mode=apply" target="_blank">Apply for this job</a>

Supplier Risk Manager

Solutions Consultant (West Coast)

<h1>Sr. Solutions Engineer</h1> <a href="https://careers-americas.icims.com/jobs/16929/sr.-solutions-engineer/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $152,100 - $202,800 Zone B: $136,800 - $182,400 Zone C: $126,000 - $168,000 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Atlassian is looking for a Pre-Sales Solutions Engineer for our enterprise business that’s passionate about being a product expert in the sales cycle, solving our enterprise customer’s hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on! In This Job, You Will: <ul> <li>Partner with account teams and channel partners with customer accounts from 500-5000 users, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory</li> <li>participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be</li> <li>Probe for and identify additional opportunities for cross-product/solution expansion</li> <li>investigate, discover, and assess client pain points</li> </ul> <ul> <li>Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working</li> <li>have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams</li> <li>Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio</li> <li>Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision</li> </ul> <ul> <li>Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together</li> <li>Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management</li> <li>Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress</li> </ul> About You: We’re looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organization. On paper, you have 5+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. If you’re looking to be a cog in the system, this job isn’t for you. You’ve got a customer-centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs. You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful. More about our team You’ll be working alongside a globally distributed SE team, speaking with Global 2000 companies every day, and collaborating closely with our sales teams to provide an enterprise experience to our customers. We're a get s#!% done distributed team, built on Atlassian's core values. If this sounds like how you want to work, then we’re excited at the opportunity to have you join the team and help our company grow and change for the better. #LI-Remote Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/16929/sr.-solutions-engineer/job?mode=apply" target="_blank">Apply for this job</a>

Sr. Solutions Engineer

<h1>Global Alliances Lead, Americas</h1> <a href="https://careers-americas.icims.com/jobs/17259/global-alliances-lead%2c-americas/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Overview The Global Alliance Leader in Americas will be responsible for defining and executing a strategic plan to cultivate and strengthen relationships with Global System Integrator (GSI) Partnerships in the region. This role will be pivotal in leveraging alliances to drive growth, enhance our market presence, and deliver value to our customers. To help our teams work together effectively, this role is a remote position and requires you to be located in the United States. Key Responsibilities: <ul> <li>Strategic Development: Design and implement a comprehensive alliance strategy for the Americas region across the United States, Canada, and Latin America, focusing on building and expanding relationships with key partners.</li> <li>Partnership Management: Manage a portfolio of strategic partners, ensuring alignment with company objectives and driving joint business development initiatives.</li> <li>Cross-Functional Collaboration: Work closely with sales, marketing, product, and customer success teams to integrate alliance strategies with overall company goals and ensure seamless execution.</li> <li>Market Expansion: Identify and pursue new partnership opportunities to expand market reach and enhance product offerings in the Americas region.</li> <li>Joint Go-to-Market Strategies: Develop and execute joint go-to-market initiatives, including co-marketing and co-selling activities, to maximize the impact of partnerships.</li> <li>Performance Tracking: Establish and monitor key performance indicators to evaluate the success of alliance strategies and initiatives, ensuring continuous improvement and alignment with business objectives.</li> <li>Executive Engagement: Facilitate regular communication and meetings with partner executives to maintain strong relationships, address challenges, and explore new opportunities.</li> <li>Innovation and Collaboration: Foster an environment of collaboration and innovation, leveraging partner capabilities to develop joint solutions that meet customer needs.</li> </ul> Why Join Us? <ul> <li>Lead and shape the future of our alliance strategy in the Americas region.</li> <li>Collaborate with a talented team in a dynamic and innovative company culture.</li> <li>Make a significant impact on our growth and market presence through strategic partnerships.</li> <li>Be part of a company that values diversity, creativity, and professional development opportunities.</li> </ul> If you are a strategic leader with a passion for building and managing global alliances in the Americas region, and you are ready to drive impactful business outcomes, we encourage you to apply for this exciting opportunity. <ul> <li>7+ years experience in managing global alliances or partnerships, particularly with GSIs, within the Americas region, preferably in the enterprise software industry.</li> <li>Strong strategic thinking, negotiation, and relationship-building skills, with the ability to influence and engage stakeholders at all levels.</li> <li>Demonstrated success in developing and executing partnership strategies that drive business growth and market expansion.</li> <li>Excellent communication and interpersonal skills, with a strong ability to work cross-functionally and manage multiple priorities in a fast-paced environment.</li> <li>Deep understanding of the Americas market landscape.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $231,800 - $309,000 Zone B: $208,600 - $278,100 Zone C: $192,400 - $256,500 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/17259/global-alliances-lead%2c-americas/job?mode=apply" target="_blank">Apply for this job</a>

Global Alliances Lead, Americas

<h1>Senior Contracts Manager</h1> <a href="https://careers-americas.icims.com/jobs/16896/senior-contracts-manager/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian is looking for an experienced Sr. Contracts Manager to join our hard-working Procurement Team. We are looking for a contracts manager who has strong attention for detail and experience in technology, such as hardware, software/SaaS, and hosted infrastructure and technology consulting services. You‘ll work closely with key partners across Atlassian. You will build effective cross-functional working relationships and actively participate in worldwide contracts management. You will have exposure and interaction with departments across the company and world as well as our external suppliers, so strong social and communication skills are a requirement. You will be a trusted partner and advisor to Sourcing colleagues and internal customers providing practical and timely contractual guidance, identification of contractual risks and informed consent, and excellence in drafting contract documents. You'll also have input in development of the contracts management function within Procurement at Atlassian, helping to build out playbooks, contract templates and process improvement documentation. In this role, you'll get to: <ul> <li>Work alongside IT, Hosted Infrastructure, Development groups, Marketing, Workplace Experience, and other internal business customers.</li> <li>Provide pragmatic, business-minded guidance to our business owners on contract-related issues.</li> <li>Structure, draft and negotiate a broad range of inbound supplier contracts, with strong emphasis on SaaS, IT and professional services.</li> <li>Analyze use cases with business owners to choose appropriate contract forms.</li> <li>Work closely with the Legal team to triage contract issues.</li> <li>Contribute to various contract process improvement, documentation and reporting projects.</li> <li>Work alongside Procurement Sourcing personnel, facilitate supplier negotiations, including negotiation strategy development, pricing, SLAs, and other contract terms and conditions.</li> <li>Work alongside the commercial contract group within Atlassian Legal to learn core Atlassian legal strategies, develop contract templates and general commercial negotiation guidelines.</li> <li>Provide contract-related issue resolution, both internally and externally</li> </ul> On your first day, we'll expect you to have: At least 5+ years of experience drafting and negotiating supplier contracts, with an emphasis on SaaS and professional services. BA or BS (J.D. and/or CIPP-E or CIPP-US certification is a plus, but not required). Awareness of data privacy issues. Ability to take ownership, roll up your sleeves, and get things done. Ability to build relationships with business stakeholders to strengthen the connection between our team and the business. Ability to navigate a decentralized and complex organization spread across the globe. Ability to communicate with the business and suppliers to help them understand and follow the rules and parameters of the contracting process. Passion and diligence to embrace our business model and Atlassian culture. Ability to work independently while supporting all levels of the company. Excellent judgment and strong negotiation and customer service skills. Ability to understand legal, risk and business impacts to contract language. Ability to focus amidst evolving and maturing environments Ability to Play as a TEAM. It's great, but not required if you have: <ul> <li>5+ years as a contracts manager, or other comparable experience within a corporate legal or Procurement department</li> <li>Confluence, JIRA and Coupa experience</li> </ul> More about our team: This role reports to the Atlassian Procurement Team which is part of the global finance and strategy department within the CFO organization. You would be joining a hardworking and collaborative distributed team that is always growing, learning, and adapting. The team has a positive relationship with the business with responsibility for planning, pricing and business insights. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $129,200 - $172,200 Zone B: $116,200 - $155,000 Zone C: $107,200 - $142,900 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/16896/senior-contracts-manager/job?mode=apply" target="_blank">Apply for this job</a>

Senior Contracts Manager

<h1>ITSM Evangelist</h1> <a href="https://careers-americas.icims.com/jobs/16900/itsm-evangelist/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Job Summary: We are looking for an enthusiastic ITSM Evangelist to represent Atlassian at industry conferences, events and with our customers, all over the world. This role involves promoting IT Service Management (ITSM) practices and our innovative solutions to external audiences. The ideal candidate will be a dynamic speaker and thought leader, capable of engaging with diverse audiences and building strong relationships within the ITSM community globally. We’d love it if you had lived experience of rolling out ITSM solutions such as Atlassian, ServiceNow and BMC. As an ITSM Evangelist, you will play a key role in enhancing our brand presence and driving the adoption of ITSM frameworks and our products, across the industry. Key Responsibilities: <ul> <li>Represent the organization at industry conferences, seminars, and events, delivering presentations and participating in panel discussions.</li> <li>Build and maintain relationships with key stakeholders, including industry leaders, partners, and potential clients.</li> <li>Collaborate with marketing and product teams to develop compelling content and messaging for external audiences.</li> <li>Stay informed about industry trends and advancements to ensure our solutions remain competitive and relevant.</li> <li>Act as a spokesperson for the organization, providing insights and thought leadership on ITSM practices and innovations.</li> <li>Engage directly with senior leadership teams at our biggest customers to help them understand the transition to effective ITSM and the role of practices, people, and product, working together.</li> <li>Gather feedback from external engagements to inform product development and strategic initiatives.</li> </ul> Qualifications: <ul> <li>Proven experience in IT Service Management and hands on experience implementing ITSM solutions.</li> <li>7+ years of experience in technical product marketing, solutions consulting, implementation, sales engineering, or product management, preferably for ITSM or ITOM software</li> <li>You have a deep understanding of the priorities and needs of ITSM and IT operations leaders</li> <li>You are a communication-pro, you are adept at presenting and demoing the value of products and solutions to IT buyers and influencers as well as internal stakeholders</li> <li>Exceptional public speaking and presentation skills, with the ability to engage and inspire diverse audiences. Confident on the practices, and the products.</li> <li>Strong networking and relationship-building abilities. You are skilled at building trusted relationships with analysts and other influencers through product and solution briefings, demos, and evaluations, as well as through online communities and social media</li> <li>Experience in representing organizations at industry events and conferences.</li> <li>Relevant certifications in ITSM or related fields are a plus.</li> </ul> Diversity and Inclusion: We are committed to fostering a diverse and inclusive environment. We welcome applications from candidates of all backgrounds and experiences. If you require any accommodations during the application process, please let us know. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $175,500-234,000 Zone B: $158,000-210,600 Zone C: $145,700-194,200 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/16900/itsm-evangelist/job?mode=apply" target="_blank">Apply for this job</a>

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