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Description JusticeLink, LLC: The nearly 16,000 Tulsans released from jail each year face critical barriers to accessing care, housing, work and other services essential to getting back on their feet. Re-arrest and recidivism are common, as nearly 40% of all Tulsa County jail admissions represent people arrested multiple times in the year. Coordination and navigation challenges in Tulsa contribute to this problem as there are currently no standards for coordination between agencies and nonprofits. Tulsa is establishing a new diversion services center, JusticeLink, LLC ("JusticeLink"), that acts as a collaborative, multi-agency network in a single location dedicated to providing coordinated, life-stabilizing services to justice-involved people navigating the criminal legal system. Key Features Of JusticeLink Would Include <ul> <li>One-stop-shop under one roof for clients to access multiple service providers around employment, case management, education, housing, family services, mental health, substance abuse and public benefits</li> <li>Personalized justice navigation for issues around fines &amp; fees, court appearances and legal support, among other needs</li> <li>Service referrals to other high-quality providers </li> </ul> Position Summary The Community Reception Coordinator will support the JusticeLink staff, guests, and clients. The Community Reception Coordinator has an important role in organizing, managing, and keeping the office running efficiently and comfortably. It is expected that JusticeLink will serve a large number of clients annually and the Community Reception Coordinator will be the first point of contact when they visit the office. JusticeLink is seeking a highly organized and detail-oriented professional. The Community Reception Coordinator must be passionate about the mission of JusticeLink and committed to making clients and guests feel safe and welcome. We are looking for a person who enjoys engaging with people. Principle Duties/Responsibilities The following functions represent the majority of the duties performed by the position. This description is not meant to be all-inclusive or prevent other duties from being assigned when necessary: Essential Job Function <ul> <li>Create a trusting, comfortable, and inclusive environment that fosters partnership and continual engagement with individuals involved in the criminal-legal system.</li> <li>Welcome and direct visitors and clients.</li> <li>Answer and transfer telephone calls, screening and providing general information when necessary. </li> <li>Responds to and resolves administrative inquiries and questions. </li> <li>Maintains office and program supplies and accuracy of inventory.</li> <li>Coordinate the maintenance of the office structure and equipment with vendors. </li> <li>Assist in submitting and tracking expenses, invoices, and receipts.</li> <li>Coordinate and schedule meetings.</li> <li>Research and collect information. </li> <li>Other duties as assigned including those required to fulfill activities in support of JusticeLink operations. </li> </ul> Requirements QUALIFICATIONS/SPECIFICATIONS: Education: High school diploma or GED preferred. Experience: Previous experience with criminal-legal system impacted clients and/or engaging culturally diverse populations in social services is preferred. Lived experience navigating criminal justice systems also qualifies and is highly valued in this role. Skills And Knowledge <ul> <li>Excellent interpersonal and customer service skills.</li> <li>Proficient with Microsoft Office and/or Google Workspace and related software. </li> <li>Careful attention to detail and accuracy.</li> <li>Ability to manage and prioritize multiple tasks.</li> <li>Skill in operating a smartphone and applications.</li> <li>Ability to identify office tasks and issues and independently develop and implement solutions. </li> <li>Strong customer service skills. </li> </ul> Physical Effort <ul> <li>Prolonged periods sitting at a desk and managing the flow of clients. </li> <li>Operate: Constant operation of computer, phones, and other office productivity tools. </li> </ul> Location: <ul> <li>Must reside locally in order to be on-site and serve clients in-person.</li> <li>A typical work wee is Monday - Friday from 8:00am - 5:00pm. </li> </ul> About Our Benefits As part of our overall compensation package, we offer work/life flexibility, comprehensive health benefits, paid time off, and a generous retirement contributions designed to support you and your family. Details <ul> <li>100% employer paid medical, dental, and long-term disability for full-time employees only. Option to add vision and dependents.</li> <li>401K employee and employer contributions.</li> <li>Paid time off to support you while you are out of the office.</li> <li>Paid holidays so our employees can spend time with those they care about.</li> <li>Employer paid AD&amp;D life insurance, with employee options to add supplemental life insurance.</li> </ul>

Tulsa Community Foundation

Community Reception Coordinator

<a href="#"> </a> <a href="#">About Us</a> <a href="#">Current Employee Job Search</a> <a href="#">Go to Hillcrest HealthCare System Careers</a> <ul> <li> <a href="#">Home</a> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> <a href="#">Join Talent Community</a> </li> </ul> <ul> <li> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> </li> <li> <ul> <li><a href="#">Careers Home</a></li> <li><a href="#">Search Jobs</a></li> </ul> </li> </ul> Candidates residing in the following states, CA, CO, CT, HI, IL, MA, MD, ME, MI, MN, NH, NV, NY, OR, RI, VT, WA, Washington DC and WV, must be willing to relocate if they are hired in a remote role. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. FOLLOW US <a href="https://www.linkedin.com/company/hillcrest-healthcare-system" target="_blank"> </a> <a href="https://www.youtube.com/user/HillcrestMedicalCtr" target="_blank"> </a> <a href="https://www.facebook.com/UticaPark" target="_blank"> </a> <h4>ARDENT HEALTH SERVICES</h4> Ardent Health Services invests in quality health care. In people, technology, facilities and communities, Ardent makes considerable investments – producing high quality care and extraordinary results. <h4>CONTACT US</h4> 340 Seven Springs Way Suite 100, Brentwood, TN 37027 (615) 296-3000 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Copyright © Ardent Health Services. All rights reserved. <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a>

Utica Park Clinic

Scheduler

<a href="#"> </a> <a href="#">About Us</a> <a href="#">Nursing</a> <a href="#">Current Employee Job Search</a> <a href="#">Go to Hillcrest HealthCare System Careers</a> <a href="https://hillcrest.com/rncareers" target="_blank">Nurse Residency Program</a> <ul> <li> <a href="#">Home</a> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> <a href="#">Join Talent Community</a> </li> </ul>

Hillcrest Medical Center

Special Procedures Technologist

<h2>Posting Details</h2> Position Information Position Title Director of Learning and Community Engagement Job Description The Anne and Henry Zarrow Foundation Director of Learning and Community Engagement reports to the Gilcrease Executive Director and CEO and will join the Museum at an exciting juncture. As Gilcrease prepares to open a new museum in late 2026, this position will play a critical role in envisioning and realizing an innovative educational program rooted in responsivity to and collaboration with communities. The Director will build and nurture relationships within the community and will serve as the principal spokesperson for the Learning and Community Engagement department to articulate the museum’s educational philosophy and long-range plans. Essential Functions (Responsibilities): Departmental Leadership <ul> <li> Hire, supervise and guide the work of Learning &amp; Community Engagement (L&amp;CE) staff, fostering growth and development opportunities for individual team members as well as building capacity and teamwork across the department.</li> <li>Provide a cohesive vision for the L&amp;CE department, synthesizing input from team members and community stakeholders, outlining and benchmarking goals.</li> <li>Prepares and manages the Learning and Community Engagement departmental budget, and works with Development staff to secure funding, grants and other financial resources to meet departmental goals.</li> <li> Participate in museum leadership planning and lead departmental planning sessions. Ensure that information is disseminated between the L&amp;CE department and the rest of the museum, and that community voices are foregrounded in planning.</li> <li>Oversee assessment of L&amp;CE activity impact, revise strategies in response to findings as needed, and provide regular reports to stakeholders.</li> <li>Conduct and disseminate research related to contemporary best practices and proven as well as experimental approaches to museum pedagogy, community engagement, interpretation, and programming</li> <li>Collaborate and coordinate across departments to promote and ensure smooth delivery of museum programs and educational resources.</li> </ul> Community Engagement <ul> <li>Oversee structure and facilitation of various advisory and focus groups, ensuring that there is a dialogue loop between the museum and diverse communities, and that community members’ voices are heard and considered.</li> <li>Create a strategy for L&amp;CE presence at local community partner events with an eye toward impact and relationship building.</li> <li>Initiate contact with individuals and organizations from diverse communities, supporting L&amp;CE department and broader institution efforts to develop relationships of trust and reciprocity. </li> <li>Advocate for the needs of all visitors, and develop partnerships with local and national organizations that can help create equitable, accessible, inclusive and just experiences for </li> <li>Oversee the recruitment, management, direction and enrichment opportunities for a museum volunteer corps that reflects the rich diversity of the Tulsa community.</li> </ul> K-20 Learning Initiatives <ul> <li>Guide efforts to develop innovative and engaging programs for K-12 students and educators that emphasize differentiated learning techniques and are responsive to current classroom needs. </li> <li>With departmental and curatorial staff, create a new menu of experiences for K-12 students for the museum’s core galleries, including signature grade-level programs that align with Oklahoma curricular standards, and revise as needed.</li> <li>Collaborate with staff from the museum’s research center to offer regular educator professional development opportunities that can invigorate teaching practices and forge new pathways for object-based learning in K-12 classrooms.</li> <li>Oversee development and organization of digital learning resources for K-12 educators, and work with the Digital Curation and Marketing teams to create a user-friendly Learning Resources page on the museum’s website.</li> <li>Guide the evolution of the museum’s internship program, focusing on equitable and enriching learning experiences for college students and early career professionals. </li> <li>With staff from the Helmerich Center for American Research, develop and model object-based learning approaches for University of Tulsa students and faculty.</li> <li>Oversee development and implementation of new free choice learning experiences for college students, with an emphasis on University of Tulsa students.</li> </ul> Public Programs <ul> <li>Oversee L&amp;CE team development, implementation, and iteration of a new suite of public programs for various adult, teen and family audiences, including but not limited to festivals, social programs, creative workshops, demonstrations, performances, talks, youth camps, interactive gallery experiences, and innovative, multi-faceted experiences.</li> <li>Ensure that there are programmatic offerings in any given quarter that appeal to visitors with different motivations, interests, learning needs and lived experiences, and of a variety of ages and abilities.</li> <li>Develop capacity for specific programs created with and for individuals with disabilities through coordination and collaboration with local cultural institutions and strategic partnerships with organizations led by and/or serving individuals with disabilities. </li> <li>Identify threads in contemporary culture and community conversations that tie into the museum’s core stories and mission and guide dynamic programmatic forums and public experiences to explore them.</li> </ul> Gallery and Collection Interpretation <ul> <li>Work with the curatorial, exhibitions, L&amp;CE teams and community stakeholders to conceive and develop staff or volunteer-led gallery experiences, interpretive materials, and both analog and digital interactive experiences for core galleries and temporary exhibitions.</li> <li> Lead efforts to develop content and gallery experiences geared toward specific audiences such as school groups and individuals with specific accessibility needs.</li> <li>Ideate new frameworks for creative gallery activation such as thematic tours across galleries, spot talks, drawing, performance, and mindful looking experiences.</li> <li>Provide collections and exhibitions-based learning resources for and train paid staff, volunteer, and student gallery educators with a focus on inquiry-based and hands-on learning approaches. </li> <li>Develop creative pedagogical content for social media and collections online as needed.</li> </ul> Required Qualifications Knowledge/Skill/Ability <ul> <li>Demonstrated ability to work as a team member both within and across departments in developing educational content and activities. </li> <li>Proven leadership and public speaking experience. </li> <li>Must be able to travel independently throughout Oklahoma and nationally as necessary </li> <li>Proficiency in PC or Mac software applications, including Word, Excel, and Outlook</li> </ul> Equivalent Education/Experience <ul><li>Master’s degree from an accredited college or university in Education, Art Education, Art History, History, Anthropology, Native American Studies or Museum Studies with minimum eight years’ experience in a museum or cultural institution’s Education department, with at least three years as a manager. </li></ul> Preferred Qualifications Broad experience working in museum or cultural institution developing programs and interpretive materials and experiences for a variety of audiences. Background in community engagement and outreach, and advocacy for diversity, inclusion, equity and accessibility initiatives. Experience working with K-12 curriculum and student and educator audiences. Familiarity with university and internship programs. Volunteer management experience. Knowledge of Native American art, history and culture. Bilingual in Spanish a plus. Physical Demands Special Job Dimensions: Must be able to travel independently throughout Oklahoma and nationally as necessary. Posting Detail Information Posting Number S933P Open Date 12/13/2024 Close Date Open Until Filled Yes Special Instructions to Applicants Advertising Summary <h2>EEO Statement</h2> EEO Statement Eeo Statement Summary The University of Tulsa seeks to recruit and retain talented students, faculty and staff from diverse backgrounds. The University of Tulsa is an affirmative action/equal opportunity employer and encourages qualified candidates across all group demographics to apply. The University does not discriminate on the basis of personal status or group characteristic including, but not limited to race, color, religion, national or ethnic origin, age, sex, disability, veteran status, sexual orientation, gender identity or expression, genetic information, ancestry, or marital status. The University of Tulsa is an Equal Opportunity Employer including Disability/ Veteran. <h2>Supplemental Questions</h2> Required fields are indicated with an asterisk (*). <ol> <li> How did you hear about this employment opportunity? <ul> <li>Indeed</li> <li>Internal Job Posting</li> <li>Agency Referral</li> <li>LinkedIn</li> <li>Personal Referral</li> <li>Website</li> <li>Other</li> </ul> </li> </ol> <h2>Documents Needed To Apply</h2> Required Documents <ol> <li>Resume</li> <li>Transcripts</li> </ol> Optional Documents <ol> <li>Cover Letter</li> </ol>

University of Tulsa

Director of Learning and Community Engagement

Childcare Teacher

<h2>Job Details</h2> Job Location Elgin Corporate Headquarters - Tulsa, OK Position Type Full Time Education Level 4 Year Degree Travel Percentage None Job Shift Day Job Category Banking <h2>Description</h2> <h1>Vast Bank is looking to hire a Compliance Analyst II!</h1> <h3>About Vast Bank</h3> Since February of 1982, we've been a financial institution that has served customers in Northeast Oklahoma and beyond. Our deep roots in the community and commitment to personal service have enabled us to grow alongside our customers, creating conveniences and solutions to fit unique problems and lifestyles. For over 40 years, we've built a legacy on personal service, flexibility, strength, and integrity. Now, with bold leadership and a renewed commitment to customer-centricity, we're aiming higher for the next 40 years. New ideas, strong partnerships, and modern technology will accompany a winning culture to deliver more control and a surprisingly easy banking experience. We're a company that believes in taking care of the people who make working here possible. In addition to competitive compensation, we offer a leading employee benefit package: <ul> <li>Comprehensive benefits package &amp; 401(k) match</li> <li>Professional development-opportunities for advancement! </li> <li>Tuition assistance</li> <li>Transit reimbursement</li> <li>Paid time off</li> <li>&amp; more!</li> </ul> <h2>Qualifications</h2> <h1>Summary Of Role</h1> The Compliance Analyst II role will assist the Chief Compliance Officer and wider Risk Management team in developing and maintaining Vast Bank’s Consumer Compliance Program to ensure that the bank achieves optimum regulatory compliance. Key result areas include: identification, assessment, monitoring and analysis of compliance requirements and related processes and controls. <h1>Major Duties and Responsibilities</h1> <ul> <li>Conducts testing to evaluate the Bank’s performance for compliance across all areas of the Bank, as identified in the annual risk assessment and testing plan, to determine whether internal controls are operating effectively or if gaps exist. Subsequently collaborates with affected corporate functions and business lines to identify the root cause(s) of issues identified during testing processes and assist in developing and monitoring corrective actions to appropriately respond to testing findings and prevent further occurrences of non-compliance.</li> <li>Assists in the periodic review and updating of department Risk Assessments and corresponding analysis and testing protocols. </li> <li>Conducts special studies including research and gap analysis to prepare reports for management determining the company’s potential exposure to existing or pending compliance regulation and cooperates with the appropriate staff in developing an effective response to the compliance requirements.</li> <li>Assist in responding to corporate functions and business unit inquiries regarding regulatory topics, customer complaints and other inquiries including monitoring for potential violations and training opportunities.</li> <li>Assists in the coordination and data gathering related to external audit and regulatory examination activities. </li> <li>Monitor various compliance surveillance and exception reports. Conduct periodic internal account/customer reviews to identify potentially suspicious activity. Completely and accurately document steps taken through the investigation process.</li> <li>Assists in the creation and administration of enterprise wide training initiatives. Including developing training materials for compliance-related policies, procedures and regulatory guidance.</li> <li>Assists administration and other Bank personnel on department business to coordinate inter and intradepartmental activities; resolves inquiries or issues relating to BSA/Compliance matters; participates in various internal committees as assigned.</li> <li>Review and critically assess current reporting systems in order to determine recommendations for maximum optimization.</li> <li>Assist in the general administrative and reporting tasks of the department as assigned. Including various system administration, conducting periodic assessment of third-party service providers, and updating of various workflow tracking the progress of department efforts. </li> <li>Makes updates to department procedures as necessary to align with current policy, industry guidance and use of external third-parties.</li> <li>Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.</li> </ul> <h1>Knowledge &amp; Skills</h1> <h2>Experience</h2> Minimum 5 years of experience in a Compliance or Risk Management role in financial services or 4 years of experience in banking. <h2>Education/Certifications/Licenses</h2> Bachelor’s Degree in business management./finance or equivalent. <h2>Interpersonal Skills</h2> A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on of significance. <h2>Role Important Behavioral Skills</h2> <ul> <li>Strong communication skills to develop good working relationships and to promote cooperation and compromise among various departments.</li> <li>Display the ability to research and comprehend a high level of knowledge in current and developing regulations.</li> <li>Ability to develop and maintain effective working relationship at all levels by proactively participating and contributing to a positive work environment, controlling emotions and temperament, and exhibiting courteous, respectful, and professional behavior.</li> <li>Ability to quickly adapt to changing environments, processes, and technologies. Technological ability and willingness to work remotely from home as required.</li> <li>Display a commitment to continuous learning and professional development in regulatory and technology trends and advancements such as but not limited to the use of AI, BaaS, blockchain and digital currencies, etc. </li> <li>Display knowledge of current industry-specific software and ability to apply new technologies to improves business processes and enhance productivity.</li> <li>Strong organizational skills. </li> <li>Ability to maintain composure under pressure or adverse circumstances, using effective strategies for managing personal stress.</li> <li>Ability to maintain personal and work direction when faced with ambiguity.</li> </ul> <h1>ADA Requirements</h1> <h2>Physical Requirements</h2> Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on a computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. <h2>Working Conditions</h2> Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. <h2>Mental and/or Emotional Requirements</h2> Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters. EEO Statement It is the policy of Vast Bank to afford equal opportunity in all phases of employment without regard to an individual’s race, color, creed, religion, gender, national origin, age, disability, marital status, ancestry, sexual orientation, unfavorable military discharge for qualified individuals with disabilities, and for qualified disabled veterans and veterans of the Vietnam era, to the extent required by applicable local, state and federal law.

Vast Bank

Compliance Analyst II

American Electric Power

Station Engineer - Engineer Sr

Description The George Kaiser Family Foundation (GKFF®) Summer Impact Program provides a unique opportunity for interns to learn from some of Tulsa’s most effective community organizations, while gaining exposure to the intersection of policy, philanthropy, business, and community engagement. This blend of on-the-ground work and big picture context provides emerging professionals with a new perspective, skillset, and an accessible network of other young professionals and experienced non-profit, community, and business leaders in Tulsa. Impact Program Overview &amp; Responsibilities: GKFF® places interns in local non-profit organizations and seeks professional, engaging, and hard-working interns to support and contribute to the work of their placement organizations. Please review this list of participating organizations . You will need to refer to this list and select three preferences for placement in order to complete your application. <ul> <li>All internships and program activities will take place in-person.</li> <li>Specific tasks for interns are not limited to, but might include interacting with clients, research projects, data analysis, fundraising, communications, program development, community outreach, and marketing and social media management.</li> <li>Weekly learning and professional development opportunities, coordinated by GKFF®, are mandatory for all interns.</li> <li>At the conclusion of the internship, all interns will prepare and present insights from their summer experience to the GKFF® team and community partners. </li> </ul> Requirements Hours and Compensation: Over the course of the 9-week internship, interns commit to working 30 – 40 hours per week. Some night and weekend work may be required. Interns must commit to working at their placement organization between May 27 – July 25, 2025. Weekly schedules will be coordinated with the non-profit organization the intern is assigned to. All interns will be paid $15.00 per hour and will be responsible for tracking and submitting their hours to the George Kaiser Family Foundation through our payroll system. General Requirements <ul> <li>Applicants must be pursuing a degree from an accredited university and currently completing their sophomore or junior year. </li> <li>Applicants must be available for the full 9-week program and able to live in Tulsa, Oklahoma for the duration of their internship.</li> <li>Applicants must be available for an interview after their application has been submitted and vetted. Interviews may take place in-person or virtually.</li> </ul>

GKFF® 2025 Summer Impact Program

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. The Consumer Content team is a subteam of Customer Experience. The Consumer Content team supports all content strategy and creation efforts across the company to ensure that customers in every region are given the best customer experience. The Consumer Content team is responsible for driving content experiences designed to empower customers. As a Senior Content Strategist, you will produce, manage, and optimize self-service content strategies and programs, focusing heavily on repeatable innovation and leading by example. Collaborating closely with cross-functional teams, you will streamline operations, enhance efficiency, and drive improvements in key organizational metrics. Success in this role requires a keen interest in the crypto industry, exceptional writing skills, meticulous attention to detail, and the ability to translate complex topics into easily understandable content. What you’ll be doing <ul> <li>Content Production: Collaborate with Product and Program teams on GTM efforts to create help center and agent facing content that supports product launches.</li> <li>Content Review and Coaching: Review and edit both new and existing content to ensure alignment with our governance standards. Provide feedback and coaching to more junior content creators within the team, reducing customer friction and contributing to our business goals. </li> <li>Data Analysis: Regularly analyze content trends, presenting insights and recommendations to stakeholders and leadership.</li> <li>Strategic Partnerships: Collaborate with cross-functional stakeholders to inform critical content strategy decisions, offering recommendations based on help center content insights and customer pain points.</li> <li>Priority Management: Act with urgency, focusing on the most impactful work, and ensuring priority items progress efficiently.</li> </ul> What we look for in you <ul> <li>Mission-Driven: A deep alignment with Coinbase’s mission and a passion for creating a seamless customer experience within the crypto space. </li> <li>Proven Experience: 5+ years of experience as a content writer, editor, or strategist, with a strong emphasis on content strategy and management.</li> <li>Writing Expertise: Exceptional writing ability, consistently delivering clean, concise copy. You have an opinion on the Oxford comma and uphold the highest standards in all written content.</li> <li>Project Management: Strong project management capabilities, with the ability to prioritize and manage multiple projects simultaneously.</li> <li>SEO Knowledge: Basic understanding of SEO best practices.</li> <li>AI Experience: Experience using AI/LLMs to create, refine, and localize content; expert understanding of current limitations and emerging capabilities</li> <li>Analytical Skills: Excellent analytical and problem-solving abilities, with a data-driven approach. Fluency in building reports and analyzing data. </li> <li>Communication: Exceptional communication and interpersonal skills, with a demonstrated ability to collaborate effectively with cross-functional teams. Your mission is to cultivate strong relationships, not sever connections. </li> <li>Adaptability: High flexibility and adaptability to meet the evolving needs of a high-growth, fast-paced organization. Crypto moves at the speed of light and so do we.</li> <li>Exceptional Drive: A proactive, self-motivated individual who thrives in a fast-paced environment, consistently exceeding expectations, turning challenges into opportunities, and demonstrating a positive, solutions-oriented attitude.</li> </ul> Nice to haves: <ul> <li>Experience in Tech, Crypto, Finance, or Fintech similar regulated sectors.</li> <li>Familiarity with tools such as Contentful, Smartling, Google Suite, Jira, Amazon Connect, or Salesforce.</li> <li>Experience utilizing AI tools.</li> <li>Video editing experience. </li> <li>Knowledge of Lean Six Sigma methodologies.</li> <li>Experience partnering with customer-facing teams.</li> </ul> Job #: P63033 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $113,900—$134,000 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

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