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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines. Responsibilities: • Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities • Assists, educates, and trains clients on conducting simple transactions through self-service technologies • Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy • Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping • Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements Required Qualifications: • Has a minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment. In lieu of this requirement, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I), or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months. • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for helping new and existing clients based on their needs. • Has strong written and verbal communications skills. • Is able to communicate effectively and confidently, and is comfortable engaging all clients (in-person and by phone). • Has the ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances. • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously. • Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws). • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • An Associate’s Degree or Bachelor’s Degree in business, finance, or a related field. • Experience working in a financial center where goals were met or exceeded. • Retail and/or sales experience in a salary plus incentive environment. • Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded. • Experience with financial information, spreadsheets and financial skills. • Knowledge of banking products and services. • Strong computer skills including Microsoft applications and previous experience utilizing laptop technology *Bilingual Korean preferred Skills: • Active Listening • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC and loan Originators. Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Senior Banker - San Fernando Valley East area

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for providing specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of the client's life plan. Key responsibilities include acquiring new and deepening existing client relationships by conducting client meetings and presenting customized solutions to clients to help them achieve their financial goals. Job expectations include effectively balancing sales performance, operational risk, and client relationship care by leveraging specialized expertise. Responsibilities: <ul> <li>Recommends financial advice and guidance that align with client financial goals and needs</li> <li>Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank</li> <li>Analyzes client financial needs and applies knowledge of borrowing and banking to recommend alternative or additional financial services that best align with the client's unique priorities</li> <li>Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs</li> <li>Makes decisions on client requests and makes referrals to appropriate internal partners based on client needs</li> <li> Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates during meetings to assist with team delivery of an exceptional client experience</li> </ul> Required Qualifications: <ul> <li>Has demonstrated experience and proven success with business-to-business sales, or small business banking.</li> <li>Has strong communication skills with the ability to effectively influence clients.</li> <li>Has effective customer service skills with ability to manage the full client end-to-end experience and problem resolution.</li> <li>Has a proven sales track record.</li> <li>Is able to build productive partnerships and working relationships.</li> <li>Is experienced with outbound phone sales.</li> <li>Bilingual Russian required</li> </ul> Desired Qualifications: ​ <ul> <li>Experience with financial information, spreadsheets and financial skills.</li> <li>Experience with in-person customer service and sales.</li> <li>Experience working with small business clients.</li> <li>Experience meeting or exceeding goals.</li> <li>A working knowledge of small business products and services.</li> <li>Bilingual skills.</li> </ul> Skills: <ul> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Customer and Client Focus</li> <li>Referral Identification</li> <li>Risk Management</li> <li>Client Experience Branding</li> <li>Credit Documentation Requirements</li> <li>Credit and Risk Assessment</li> <li>Pipeline Management</li> <li>Referral Management</li> <li>Attention to Detail</li> <li>Collaboration</li> <li>Issue Management</li> <li>Prospecting</li> <li>Relationship Building</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Business Solutions Advisor - 1502 Kings Highway - Bilingual Russian Required

Axis HealthCare

Pharmacy Technician

WeStreet Credit Union

AFCM Bilingual Preferred - Downtown

<h2 id="jobDescriptionHeading"> Job Description </h2> Oklahoma Heart Institute is seeking a BE/BC Electrophysiologist to join its practice in Tulsa, Oklahoma. Be part of a full-spectrum heart program with general, interventional, electrophysiology, heart failure, structural, and open heart. About Your Work: • 100% EP Employed Position • 3 days dedicated lab time • 100% Anesthesiology Coverage • Join a team of 3 Electrophysiologists and 8 Advanced Practitioners, and support staff • 3 dedicated electrophysiology suites • EP call only required 1:4 • Integrated device clinic • APP supervisory responsibilities • Excellent work + life balance • EMR: Epic Recruitment Package may include: • Base salary + wRVU production incentive • CME allowance • Sign-on bonus • Medical debt assistance + Consultative services by Navigate Student Loans • Relocation allowance • Residency stipend • Paid malpractice coverage • Health benefits + Retirement plan • Marketing + practice growth assistance About Us: A part of Hillcrest HealthCare System, Oklahoma Heart Institute (OHI) is the region’s largest and most advanced hospital dedicated to the prevention, diagnosis and treatment of heart disease. Located on the campus of Hillcrest Medical Center, OHI combines the expertise of nationally recognized cardiovascular physicians with the region’s most advanced technology and personalized patient care. From groundbreaking research and first-time procedures to exceptional quality outcomes, Oklahoma Heart Institute has earned a reputation as one of the finest tertiary cardiovascular care programs in the country. About Our Community: Located in northeastern Oklahoma, Tulsa is Oklahoma's second largest city, beautifully situated on the Arkansas River. Home to the University of Tulsa and a population of more than 404,000, residents enjoy a thriving outdoor recreation hub, coupled with a safe metropolitan experience featuring fun eateries in addition to amazing arts and cultural offerings. 122 mi NE of Oklahoma City ]]&gt;

Utica Park Clinic

Electrophysiologist at the Award-Winning Oklahoma Heart Insititute (Tulsa, OK)

<h2 id="jobDescriptionHeading"> Job Description </h2> Join the top cardiology team in Tulsa, Oklahoma at Hillcrest Healthcare System’s Oklahoma Heart Institute! We are seeking a forward-thinking, passionate, engaging BE/BC non-invasive cardiologist to join our comprehensive, high-quality, multidisciplinary heart center. We are looking for a candidate interested in helping grow the program while achieving their professional goals. The ideal candidate will be motivated to continue to build on their training and expand their skill set. As noted, there is tremendous opportunity for professional growth in this practice and program, given the comprehensive nature of the services offered. The selected physician will alternate rounding and call for holidays and weekends as part of a collegial team. Be part of a comprehensive team that includes advanced heart failure, electrophysiology, structural heart, CVT surgery, vascular surgery, and interventional cardiology. Enjoy this opportunity to become established quickly, and opportunities for advanced imaging reads. The non-invasive cardiology clinic is collegial, multidisciplinary, and efficient, with strong collaboration between structural interventional cardiology, cardiac surgery, advanced heart failure, and cardiac imaging. Structural interventional cardiology and cardiac surgery see patients on the same day and imaging is also often obtained on the same day to offer an efficient and streamlined service to our patients. We see referrals to Structural Heart and Valve clinics from many locations around Tulsa, including a sizeable referral population from practices in neighboring cities and states. This includes referrals for simple/straightforward valve issues to very complex cases. The hospital culture mimics the clinic culture as outlined above. We have a comprehensive, multidisciplinary cardiology practice with all cardiology services offered. Different cardiology divisions (EP, heart failure, vascular) collaborate to provide excellent patient care. Outside of the cardiology service line, the hospital offers all subspecialty services, and it is a collaborative and collegial environment. This large community hospital (approximately 800 beds) serves as a tertiary care center with all cardiology and subspecialty services offered besides heart transplantation. About this Non-Invasive Cardiologist Position: <ul> <li>Full-Time Employment (1.0 FTE)</li> <li>Medically Underserved Area, HPSA Score 12</li> <li>Clinical: Inpatient/Outpatient Mix with annual volumes of 500+</li> <li>Single-Specialty Group: 17 Physicians, 6 Nurse Practitioners, 5 Physician Assistants, and support staff.</li> <li>Referring Provider Specialties: Primary Care Providers, Internal Medicine, and other sub-specialties.</li> <li>Schedule: Mon-Fri, 7am-5pm (2 days in clinic, plus APP support)</li> <li>Daily Patient Load: 20-25</li> <li>Call: Rotating Clinic Call after-hours only for work-life balance</li> <li>EMR: Epic </li> </ul> Minimum Qualifications: <ul> <li>ABIM Board Certified or Eligible Cardiologist</li> <li>Non-Invasive Cardiology Fellowship Training</li> <li>All training and certifications needed to perform necessary clinical procedures.</li> <li>All cardiology clinical, diagnostic skills/expertise, stress tests, and ECG/EKG.</li> <li>General Clinical Cardiology, Imaging, Diagnostic Caths, Cardiac Diagnostic Procedures and Echo skills are preferred but not required.</li> <li>TEE, Diagnostic caths training is preferred but not required.</li> <li>Imaging Certifications are preferred but not required.</li> <li>DEA, OBNDD, plus adherence to all state requirements.</li> <li>Experienced and Fellow Non-Invasive Cardiologists are welcome to apply</li> </ul> Physician Benefits Package : <ul> <li>Competitive Salary Base + wRVU production incentive</li> <li>CME allowance</li> <li>Sign-on bonus</li> <li>Medical debt assistance and Consultative services by Navigate Student Loans</li> <li>Relocation allowance</li> <li>Paid malpractice coverage</li> <li>Health benefits + Retirement plan</li> <li>Marketing + practice growth assistance</li> </ul> - J-1 waiver support via State Conrad 30, ARC, DRA, HHS based on location and specialty (2025 no longer available) - H-1B support via the H-1B lottery About Us: A part of Hillcrest HealthCare System, Oklahoma Heart Institute (OHI) is the region’s largest and most advanced hospital dedicated to the prevention, diagnosis, and treatment of heart disease. Located on the campus of Hillcrest Medical Center, OHI combines the expertise of nationally recognized cardiovascular physicians with the region’s most advanced technology and personalized patient care. From groundbreaking research and first-time procedures to exceptional quality outcomes, Oklahoma Heart Institute has earned a reputation as one of the finest tertiary cardiovascular care programs in the country. <ul> <li>PE Center of Excellence (1 of 3 in the country)</li> <li>Gold Level ELSO Award of Excellence in Life Support</li> <li>Progressive Research Department with multiple ongoing studies</li> <li>Cutting-edge technology for procedures </li> </ul> About the Community: Located in northeastern Oklahoma, Tulsa is Oklahoma's second-largest city, beautifully situated on the Arkansas River. “Straddling the South, Southwest, and Midwest regions of the country, Tulsa is home to a distinct culture comprised of the best characteristics of each of these regions, in addition to Native American and cowboy heritage” (US News Real Estate). Home to the University of Tulsa and a population of more than 404,000, residents enjoy a thriving outdoor recreation hub and a safe metropolitan experience featuring fun eateries, amazing arts and cultural offerings, and a relatively low cost of living. 122 mi NE of Oklahoma City.]]&gt;

BE/BC Non-Invasive Cardiologist - Join a Multidisciplinary Heart Center in Tulsa, OK

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview You may be eligible for a sign-on bonus of up to $11,000. You may also be eligible for relocation assistance. Join our team as a night shift, full-time, Cardiovascular Intensive Care Unit (CVICU) Registered Nurse (RN) in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities <ul> <li>Accountable for assessing, planning, implementing, evaluating and documenting care activities in accordance with HHS standards in order to deliver efficient, effective and quality patient care.</li> <li>Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on the assigned unit.</li> <li>Demonstrate knowledge of the principles of growth and development over the life span, possess the ability to assess data reflective of the patient’s status, interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs.</li> <li>Plan for the provision of patient care including the development, modification and implementation of the plan of care in accordance with HHS standards in order to deliver efficient, effective and quality patient care as described in the Patient Care policies and procedures.</li> <li>Expected to adhere to and abide by the rules and regulations set forth by the Oklahoma Nursing Practice Act.</li> </ul> Qualifications Job Requirements: <ul> <li>Completion of a state approved Registered Nurse Program</li> <li>Valid State of Oklahoma Registered Nurse License</li> <li>Basic Life Support (BLS) Certified</li> <li>Advanced Cardiovascular Life Support (ACLS) Certified</li> <li>National Institute of Health Stroke Scale (NIHSS) Certified</li> </ul>

Hillcrest Medical Center

Registered Nurse / RN CVICU

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy. Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.<h2>About This Role:</h2>The Technical Manufacturing Engineer is responsible for interpreting, translating, and migrating engineering design documentation into the manufacturing and production ecosystem. Though largely an administrative and data-entry focused role, a successful candidate will have a strong technical aptitude, excellent verbal and written communication skills, excellent organizational skills, flexibility, and a willingness to learn.A Day In The Life:<ul> <li>This position will report to Director of Engineering</li> <li>Interpretation of mechanical and electrical engineering design documentation. Notably, fabrication drawings, power electronics and industrial controls schematics, wiring diagrams, engineering Bills of Materials, etc.</li> <li>Translation of design engineering documentation into production specific information. E.g. extracting raw materials, modified parts, and purchased parts from engineered Bills Of Material (BOMs).</li> <li>Effective and timely communication of deliverables to purchasing production, inventory, and project management.</li> <li>Supporting engineering team and procurement group by collaborating with outside suppliers and vendors to obtain quotes and proposals.</li> <li>Entering of planning deliverables into the company ERP (Enterprise Resource Planning) software.</li> <li>Generate and maintain Manufacturing Processes and Manufacturing Work Instructions, while working side-by-side with Engineering’s Document Control Administration.</li> <li>Identify when/where there is a need for standard or special gauging, and special equipment/tooling for production.</li> <li>Drive First Pass Yield (FPY) and Overall Process Effectiveness (OPE) improvement.</li> <li>Work with a multifunctional team including Engineering, Production, Procurement, and CNC Programmers</li> <li>Provide timely support in resolving manufacturing issues.</li> <li>Additional duties as necessary to advance the mission of the organization.</li> </ul>You Will Thrive In This Role If:<ul> <li>Minimum of an Associate’s degree in an engineering or related field.</li> <li>Excellent communications skills</li> <li>Organized and detail oriented.</li> <li>Exposure to manufacturing, mechanical machinery, power electronics, or industrial controls</li> <li>Willingness to work in a fast paced and dynamic environment.</li> <li>Experience reading and interpreting fabrication drawings and/or electrical schematics.</li> <li>Experience reading and interpreting Engineering Bills of Materials</li> <li>This position is designated a safety-sensitive position and/or is located in a safety-sensitive facility. Drug and alcohol program participation is required.</li> <li>Familiarity with sourcing and purchasing practices for manufacturing.</li> <li>Familiarity with ERP software</li> <li>Familiarity with SolidWorks is a plus, but not a requirement.</li> <li>Familiarity with typical productivity software (Xcel, Word, PowerPoint, etc.)</li> </ul>Compensation Range:Compensation will be paid in the range of $70,000 - $100,000. Restricted Stock Units are included in all offers. Pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market dataCrusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Crusoe

Manufacturing Engineer

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for ensuring the identification, escalation, and timely mitigation of compliance and operational risks in the countries covered, in alignment with the Global Compliance -- Enterprise Policy, the Operational Risk Management -- Enterprise Policy and the Compliance and Operational Risk Management Program and Standard Operating Procedures. Key responsibilities include proactively engaging with other Compliance and Operational Risk (COR) officers, including Enterprise and Independent Areas of Coverage, to provide comprehensive oversight of Front Line Unit (FLU)/Control Function (CF) activities and preparing materials for COR regulatory exams/audits/inquiries. Job expectations may include providing assistance to business leaders in preparation for FLU/CF regulatory exams/audits/inquiries. Responsibilities: <ul> <li>Leads the execution of the Global Compliance and Operational Risk (GCOR) Program in the country, delivering each element on time, and to the required standard, including the effective review and challenge of Front Line Units and Control Functions</li> <li>Provides independent country Compliance and Operational Risk (COR) reporting to GCOR senior leaders, country and regional management, and legal entity management via established governance and management routines</li> <li>Understands and maintains knowledge of compliance and operational risks in the country and represents GCOR on country senior management and legal entity governance forums, reporting on current state, and escalating issues or concerns, including the communication of emerging compliance and operational risks</li> <li>Engages with local regulators, participating in meetings between business leaders and regulators and supporting responses to regulatory inquiries on COR functions</li> <li>Ensures maintenance of a comprehensive regulatory inventory for the country, including identification and assessment of law, rule and regulation changes affecting activities in the country, advising business leaders of relevant changes, directing appropriate actions by impacted COR teams, and review and challenge of the overall implementation plan to meet new requirements</li> <li>Ensures Compliance and Operational Risk “owned” issues (i.e., Internal Audit, Regulator, and Self-Identified issues) are addressed appropriately and timely</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Regulatory Compliance</li> <li>Risk Management</li> <li>Written Communications</li> <li>Active Listening</li> <li>Critical Thinking</li> <li>Influence</li> <li>Issue Management</li> <li>Policies, Procedures, and Guidelines</li> <li>Decision Making</li> <li>Monitoring, Surveillance, and Testing</li> <li>Negotiation</li> <li>Process Management</li> <li>Relationship Building</li> </ul>

Vice President, Country Compliance and Operational Risk Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Team The Client Outreach team is part of the front-line unit responsible for supporting Global Markets clients on periodic refresh and ongoing remediations. We work in close collaboration with the client and GM Sales in order to bring our clients in line with enterprise policy, country standards and global AML regulations as it relates Client Due Diligence (CDD) thereby enhancing client experience and generating efficiencies. The team fosters client interactions by engaging client representatives to obtain KYC information in a timely manner. Team acts as a stop gap for dealing with queries, issues and any other challenges related to client and country specific requirements whilst carving out a solution that ensures regulatory deadlines are not breached and the client is not impacted negatively. In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes and identify opportunities that enhance the client experience. The Role The successful candidate would be part of the team that would manage a population of clients due for remediations, domestic refreshes, re-engagements and other ad-hoc tasks coming through the pipeline. Role Responsibilities <ul> <li>COS will be assigned a portfolio of clients and tasked with the responsibility of managing the end-to-end process independently whilst completing cases in a timely manner.</li> <li>Act as primary client liaison ensuring requirements issued to them are concise, unambiguous, adequate and are communicated timely in line with prescribed SLA.</li> <li>Conduct document collection, flawless review of client documentation, providing timely client feedback and ensuring overall document submission To Ops partners merits a “first time pass”.</li> <li>Establish own governance routine that ensures risks are identified early whilst following established escalation protocols to mitigate any inherent risks.</li> <li>Raise process issues, gather client’s constructive feedback, and identify areas where improvements could be made to ensure better client experience.</li> <li>Partner and co-ordinate with relevant stakeholders in sales, COO, business controls, KYC support function, Operations team etc. to ensure smooth internal processing which in turn guarantees a happy client experience.</li> <li>Invest time and effort towards familiarizing with the policies and procedures thereby becoming an SME and benefiting from efficiency of scale. </li> <li>Monitor and understand risks and the impact of non-compliance with KYC processes/timelines has on client and sales as it relates to restrictions, closures and other associated business expansion.</li> <li>Review client’s profile to establish relevant activity, relationship and ownership whilst collaborating with sales in making relevant decision as to keep the relationship active or close.</li> <li>Ensures all performance metrics are adhered to and any exceptions are resolved within the required timeframe.</li> <li>Adhere to bank privacy policies in securing non-public information obtained as part of KYC activities.</li> <li>Ensures accuracy of data/status into the reporting tool is conducted real-time for management information and consumption.</li> <li>Support all other ad-hoc function that may be assigned by the team Manager.</li> </ul> What we are looking for <ul> <li>At the minimum, a bachelor’s degree in relevant field or equivalent</li> <li>End-to-end KYC experience</li> <li>Previous experience in a client facing role within the financial services or a related industry.</li> <li>ACAMS certification is preferred</li> <li>Self-starter and strong ability to work independently with minimal supervision.</li> <li>Passion for managing and maintaining key relationships with relevant stakeholders.</li> <li>Problem solving and decision making. Thinking analytically, using diverse research skills and applying past experiences to problem solving.</li> <li>Ability to Identify process improvements and a willingness to work as a team player.</li> <li>Strong organizational skills, ability to manage competing priorities without compromise on quality and great attention to detail.</li> <li>Proficiency in the use of Microsoft office products, particularly PowerPoint and Excel.</li> </ul>

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