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Family & Children's Services

Digital Literacy & Employment Specialist - Women's Justice Programs

Job Description: Job Title: Transaction Reporting Governance Professional Corporate Title: Up to Vice President Location: Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee. Role Description: The Governance team is responsible for ensuring that Transaction Reporting Operations work in accordance with current regulations and enterprise-wide standards. This is an exciting opportunity to play an integral role across all areas of Governance within the Transaction Reporting Control Group (TRCG). The successful candidate will help shape and embed our core governance structures, oversee breach management, produce function-related management information, ensure TRCG are compliant with enterprise policies (e.g., Enterprise reg Reporting, Vendor Management and Procurement, Records Management) and be part of shaping and delivering the training and communication agendas. This job is responsible for defining, providing and overseeing analytical processes for highly complex regulatory reporting for one or more operations product teams. Key responsibilities include managing complex projects and workstreams involving systems enhancements, process improvements, products and services. Job expectations include serving as a subject matter expert to other teammates and handling highly complex issues that require management and coordination across multiple stakeholders. Responsibilities: <ul> <li>Maintains a good understanding of Transaction Reporting BAU health, Remediation and Change Projects and is able to track this at Enterprise, Legal Entity and Jurisdiction level.</li> <li>Summarises the above for senior audiences at an appropriate level of detail and consistency across multiple governance forums globally.</li> <li>Understands the responsibilities of NTCR, Technology, GCOR and Line of Business in delivering transaction reporting excellence for the enterprise</li> <li>Defines and executes control practices, including compliance with all regulatory and policy requirements, including data quality standards</li> <li>Manages and maintains all TRCG related Management Information and supports Process Management requirements.</li> <li>Collaborates with technology teams to maintain and update internal control systems as required, providing business requirements and executing Acceptance testing</li> <li>Ensures that key risks, performance indicators, and desktop procedures are fully documented, in line with enterprise standards, reviewed on a regular basis and challenged and escalated where necessary</li> <li>Responds to inquiries from regulatory agencies and internal control partners (e.g., Audit and Compliance), and provides reporting, as needed</li> <li>Establishes credible, collaborative and influential relationships with key senior stakeholders, including FLU and Front Office partners</li> <li>Identifies and tracks errors, breaches, data issues and control enhancements that impact the respective reports as required</li> <li>Provides independent review of transaction reporting breaches ensuring minimum standards are applied rigorously</li> <li>Coordinates the partnership with upstream report owners and data providers to ensure compliance with Enterprise regulatory Reporting Policy</li> <li>Collaborates with Non-Financial regulatory Reporting and Technology teams to review and maintain data dictionaries for completeness of business requirements</li> </ul> What we are looking for: <ul> <li>You will have exposure to the regulatory trade and transaction reporting landscape.</li> <li>You will have experience in managing and communicating with cross-functional senior stakeholders.</li> <li>You will have experience in producing and tracking MI reports.</li> <li>You will have experience in a risk and control environment, ideally within Banking, Middle office, or Operations.</li> </ul> Skills that will help (optional): <ul> <li>Being able to balance competing priorities and quickly change direction would be beneficial.</li> <li>Having intellectual curiosity and continually learning would be beneficial.</li> <li>Having the ability to anticipate risks and issues and identifying solutions would be beneficial.</li> <li>Experience of having worked with workflow management tools (e.g. JIRA) would be beneficial.</li> <li>Moderate to advanced skills in desktop products (Excel, Powerpoint etc)</li> <li>Comfortable with data analysis</li> <li>Having an enquiring mindset</li> </ul> Benefits of working at Bank of America UK <ul> <li>Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner</li> <li>Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons</li> <li>20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum</li> <li>The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc</li> <li>Use of a flex fund to use towards benefits</li> <li>Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services</li> <li>Ability to donate to charities of your choice directly through payroll and the bank will match your contribution</li> <li>Opportunity to access our Arts &amp; Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions</li> <li>Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area</li> </ul> Bank of America Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Bank of America

Transaction Reporting Governance Professional

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Market Executive is the singular market leader accountable for driving growth, productivity, and an integrated business across all client solutions. The Market Executive will focus on growing the market through four key areas of responsibility: working with teams to deliver solutions to clients and grow new relationships and deepen existing ones, driving market integration across lines of business, recruiting talent to the platform, and driving a culture and strategy of growth and client engagement across all roles. Through the leverage created by a strong market support team, the Market Executive will focus their time going deeper with teams, clients, prospects, and COIs to drive growth. As the leader of the market, this individual will be accountable for delivering against revenue and flow target, PCA Productivity, and through Investments and Trust Market Leadership, ensuring adherence to investment policy standards and fiduciary administration policies, as well as risk and compliance standards. The Market Executive is the leader of the market leadership team, which consists of the Sales Executive, Client Management Executive, Market Trust Executive and Market Investment Executive. In smaller markets, the Market Executive is supported by a Sales Executive and Client Management Executive from a larger hub market. In this scenario, the Market Executive would also be supported by a local Business Support Manager. Series 7, 63, 65 or 66, and 24 required. Responsibilities: * Drive Responsible Growth in the Market: o Delivers on key business and financial metrics o Drives an integrated culture of responsible growth across all roles o Executes against Private Bank strategy and priorities, tailored to local market dynamics and competitor footprint o Ensures sound decision making on business selection in accordance with risk appetite o Is fully accountable for effectively managing market’s trust risks, adherence to administrative metrics, and ensuring trust policy adherence o Decisions resource allocation in market, including headcount and marketing priorities * Deliver for Clients: o Responsible for client satisfaction and retention o Drives delivery of the investment and fiduciary platform credit and banking solutions and enterprise capabilities to clients o Owns final decisions on client team composition and book distribution upon advisor departures o Partners with CME to ensure resolution of issues/obstacles o Engages directly with key clients and prospects, including oversight of the at-risk client process and direct engagement with at-risk clients * Talent Management: o Recruits, hires, develops, and retains talent o Coaches across roles on driving responsible growth and risk management o Drives employee engagement and culture of inclusion o Gets to know top and key diverse talent in the market, externally and across BAC lines of business o Acts quickly to address performance issues * Delivers One Company: o Responsible for delivering the bank to Private Bank clients and prospects, based on their individual needs and goals o Delivers on cross-LOB referral and pull-through targets o Serves as face of Private Bank in the market to enterprise partners, market president team and in the local community o Drives an enterprise mindset and referral activity across disciplines Required Skills: * FINRA Licenses Required: S7, S66 OR S63 &amp; S65, S24. * Strong business judgment and decision making, particularly on issues relating to business selection, risk management, talent and performance management, enterprise partnerships, financial management and problem resolution * Demonstrated track record of delivering business results &amp; driving responsible growth * Ability to attract, select, develop, and retain top talent across job families * Communicates in a clear and compelling manner with employees, clients, and enterprise partners (executive presence) * Strong foundational end to end knowledge of the business, including the fiduciary and investment platform, banking and credit products, and industry trends. * Bachelor’s Degree preferred. Advanced certifications a plus. Skills: <ul> <li>Business Acumen</li> <li>Client Management</li> <li>Customer and Client Focus</li> <li>Leadership Development</li> <li>Talent Development</li> <li>Decision Making</li> <li>Inclusive Leadership</li> <li>Problem Solving</li> <li>Sales Strategy</li> <li>Strategy Planning and Development</li> <li>Budgeting</li> <li>Conflict Management</li> <li>Relationship Building</li> <li>Strategic Thinking</li> <li>Workforce Planning</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Private Bank Market Executive

Job Description: Job Title: Global Markets Risk Manager - GFX &amp; LCT Corporate Title: Director Location: London Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. Role Description: This position is in the Market Risk team for a risk manager to cover the GFX&amp;LCT trading desk. In addition to providing independent oversight of the market risks taken by the business, the market risk manager will assess a broad spectrum of risks for the desk, liaising with other risk functions as necessary, including operational, credit, and counterparty risks. This role requires close interaction with the trading desk and other risk and support groups (i.e. Finance, Quants, Technology, etc.). Product knowledge and quantitative skills are necessary. Responsibilities: <ul> <li>Review market risk positions, particularly under potential risk scenarios, and raise challenges to the desk if necessary. Liaise closely with the businesses to understand market trends and to report exposure under different market conditions.</li> <li>Propose to senior management appropriate market risk limits for the trading desk within the firm's risk appetite.</li> <li>Help enhance the firm's risk management capabilities.</li> <li>Review risks related to non-standard or structured trades and new products. Liaise closely with the business and other support functions to determine the nature and size of risks and ensure they are within the firm’s risk appetite.</li> <li>Provide detailed explanations of the market risk of the desk, both internally to senior management and the trading desk, and externally to the Bank's regulators.</li> </ul> What we are looking for: <ul> <li>Previous experience as a Risk Manager working directly with the Front Line and performing risk analysis is desirable </li> <li>Solid academic background, which may include a postgraduate qualification</li> <li>Good people skills demonstrated across various communication styles (both written and verbal)</li> <li>Knowledge of financial markets, ideally with solid understanding of Macroeconomics</li> <li>Understanding of financial derivatives and modelling</li> <li>Ability to multi-task and prioritize across several competing demands, meeting tight deadlines</li> <li>Effective team player</li> <li>Intellectual curiosity</li> <li>Excellent problem-solving skills</li> <li>Highly motivated with the drive and potential to learn from others</li> </ul> Benefits of working at Bank of America: UK <ul> <li>Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner</li> <li>Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons</li> <li>20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum </li> <li>The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.</li> <li>Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.</li> <li>Access to an Employee Assistance Program for confidential support and help for everyday matters</li> <li>Ability to donate to charities of your choice directly through payroll and the bank will match your contribution</li> <li>Opportunity to access our Arts &amp; Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.</li> <li>Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.</li> </ul> Bank of America: Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Global Markets Risk Manager - GFX & LCT

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for overseeing a unit or section of a segment for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring compliance with policies, and identifying opportunities to improve process performance and operating efficiency. Job expectations include knowledge of operations support management and expertise in functional area(s) gained through increasingly more responsible management positions in operations. The GM NFRR team is responsible for the consistent application of interpretation of Laws, Rules and Regulations (LRRs) and Enterprise Policies, data sourcing, preparation, governance, and oversight of Global Markets regulatory reports – with the overall goal of centralizing, standardizing and remediating (as necessary) regulatory reporting processes within NTCO NFRR Operations. We are therefore looking for a highly talented individual to become Operational Monitoring Lead - to lead &amp; design strategy for the real time monitoring of key activities. This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include to transform an accurate data foundation that captures key metrics for report preparation process into a source of actionable information. Regularly review that information within a structured framework to facilitate decisions and actions that will improve overall report preparations through the globe. The successful individual will: • Develop comprehensive monitoring strategy requirements across Global report preparing functions and ensure standardization across regions • Design a robust and effective activity tracking model, that provides real time updates on reporting obligations managed by GM NFRR team globally across multiple regions - AMRS, EMEA, and APAC. • Design effective routines to ensure report production responsibilities are understood, tracked and documented, whilst holding key stakeholders accountable • Roadmap against strategy to ensure processes to acquire information for providing comprehensive and accurate monitoring, are dynamic and flexible to ensure new and changing obligations are captured. • Design informative MI and key control reporting • Responsible for executing global periodic (e.g. daily, monthly) reporting routines ensuring the Global team is adherent to multiple Enterprise policies e.g., Regulatory Reporting and Enterprise Data Management Standards • Effective running of forums with large Global stakeholder groups, for the identification, tracking, and remediation of data issues and control enhancements that impact the respective reports • Establish credible, collaborative, and influential relationships with key regional stakeholders across Operations, Technology, FLU and Compliance • Drive execution improvements to ensure consistent operational live monitoring practices are in place and adhered to including high quality deliverables and role clarity with partners. • Communicate with a broad audience of business partners in a variety of formats and in a way that ensures all audience members understand and can adhere to the strategy. Responsibilities: <ul> <li>Develops and implements procedures to enhance productivity and efficiency and manage business change</li> <li>Serves as an escalation point to resolve broad and complex operational issues</li> <li>Responsible for expense management, reporting and forecasting for operations areas managed as well as compensation decisioning, talent planning, and performance management at a senior level</li> <li>Manages a large team or multiple smaller teams across one or more sites, regions or product lines in an operations support function</li> <li>Supports functions carrying a substantial risk of exposure and potential loss with significant impact on major corporate customer relationships</li> </ul> Required Skills: • 10+ years of Banking experience; Professional qualifications preferred. • Global Markets Operations/Technology Project Management experience preferred. • Ability to manage multiple stakeholders and prioritization efforts • Expert ability to provide clear oral and written communication to a variety of business and technical audiences. • Expert ability to improve the capabilities of production monitoring processes and corporately through skill development, process enhancement • Be able to identify changes that have an impact across multiple process and stakeholders • Identify efficiency gains in regulatory reporting processing • Hands on approach and process excellence mind set • Ability to influence and drive progress across key business partners • Ability to prioritize work and adapt to changing needs in a dynamic work environment • Self-starter, takes initiative • Driver of change Desired Skills: • Bachelor’s degree in related field • Data Science skills • SQL, Tableau, Micro Strategy experience will be a plus • Experience with regulatory programs • Experience with global stakeholder management Skills: <ul> <li>Business Operations Management</li> <li>Drives Engagement</li> <li>Process Management</li> <li>Process Performance Measurement</li> <li>Result Orientation</li> <li>Customer and Client Focus</li> <li>Planning</li> <li>Reporting</li> <li>Risk Management</li> <li>Talent Development</li> <li>Adaptability</li> <li>Data Management</li> <li>Fraud Management</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Workforce Analytics</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Global Markets Non-Financial Regulatory Reporting (GM NFRR) Operational Monitoring

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: As part of the Merrill organization, the Investment Solutions Group strives to provide world-class investment strategies, platforms, solutions, and support for clients across all wealth management lines of business (including Merrill and the Private Bank). The Hedge Fund Origination &amp; Product Management team is responsible for originating, structuring, positioning and ongoing product management of hedge fund investments for Merrill and Private Bank clients. Responsibilities include, but are not limited to: <ul> <li>Primary point of contact for third party asset managers, responsible for cultivating strong relationships and creating alignment between third party managers’ and Merrill’s goals.</li> <li>Responsible for sourcing best in class hedge fund offerings for Merrill and Private Bank clients; must anticipate needs of wealth management client base, understand industry trends and new product development, and utilize network of asset manager connections to find new offerings.</li> <li>Responsible for negotiating business terms, such as offering and price structures, exclusivity, capacity and protection rights for Merrill and Private Bank clients and drafting distribution agreement with asset managers.</li> <li>Lead the fund launch process by coordinating across asset managers, CIO due diligence, platform, operational, and distribution teams.</li> <li>Act as primary liaison between asset manager and internal teams, communicating important fund updates to clients, financial advisors and to internal teams.</li> <li>Drive business development, growth, and operational excellence across multiple lines of business in alignment with one Investment Solutions Group goal.</li> </ul> Qualifications: <ul> <li>8+ years in the alternative investments industry, direct relevant work a plus</li> <li>Highly organized and detail oriented with the ability to think and act strategically.</li> <li>Excellent communication, interpersonal, and presentation skills</li> <li>Ability to work independently and collaboratively at all levels within the organization.</li> <li>Strong project and time management skills; ability to lead cross functional work efforts.</li> <li>Ability to identify, prioritize and execute timely business priorities.</li> <li>Enthusiastic about educating junior members of the origination team, willing to delegate responsibility, and guide junior members through challenges.</li> <li>Bachelor’s degree preferred; advanced degree desired (MBA or CFA; CAIA designation preferred)</li> <li>Candidates required to hold Series 7 and Series 66 (or Series 63 and 65).</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Customer and Client Focus</li> <li>Financial Management</li> <li>Presentation Skills</li> <li>Risk Management</li> <li>Business Development</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Market Analysis</li> <li>Negotiation</li> <li>Causation Analysis</li> <li>Financial Forecasting and Modeling</li> <li>Product Management</li> <li>Relationship Building</li> <li>Result Orientation</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Strategy Head-Hedge Fund Origination

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines. Responsibilities: • Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities • Assists, educates, and trains clients on conducting simple transactions through self-service technologies • Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy • Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping • Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements Required Qualifications: • Has a minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment. In lieu of this requirement, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I), or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months. • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for helping new and existing clients based on their needs. • Has strong written and verbal communications skills. • Is able to communicate effectively and confidently, and is comfortable engaging all clients (in-person and by phone). • Has the ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances. • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously. • Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws). • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • An Associate’s Degree or Bachelor’s Degree in business, finance, or a related field. • Experience working in a financial center where goals were met or exceeded. • Retail and/or sales experience in a salary plus incentive environment. • Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded. • Experience with financial information, spreadsheets and financial skills. • Knowledge of banking products and services. • Strong computer skills including Microsoft applications and previous experience utilizing laptop technology *Bilingual Korean preferred Skills: • Active Listening • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC and loan Originators. Shift:1st shift (United States of America) Hours Per Week: 40

Senior Banker - San Fernando Valley East area

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for providing specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of the client's life plan. Key responsibilities include acquiring new and deepening existing client relationships by conducting client meetings and presenting customized solutions to clients to help them achieve their financial goals. Job expectations include effectively balancing sales performance, operational risk, and client relationship care by leveraging specialized expertise. Responsibilities: <ul> <li>Recommends financial advice and guidance that align with client financial goals and needs</li> <li>Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank</li> <li>Analyzes client financial needs and applies knowledge of borrowing and banking to recommend alternative or additional financial services that best align with the client's unique priorities</li> <li>Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs</li> <li>Makes decisions on client requests and makes referrals to appropriate internal partners based on client needs</li> <li> Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates during meetings to assist with team delivery of an exceptional client experience</li> </ul> Required Qualifications: <ul> <li>Has demonstrated experience and proven success with business-to-business sales, or small business banking.</li> <li>Has strong communication skills with the ability to effectively influence clients.</li> <li>Has effective customer service skills with ability to manage the full client end-to-end experience and problem resolution.</li> <li>Has a proven sales track record.</li> <li>Is able to build productive partnerships and working relationships.</li> <li>Is experienced with outbound phone sales.</li> <li>Bilingual Russian required</li> </ul> Desired Qualifications: ​ <ul> <li>Experience with financial information, spreadsheets and financial skills.</li> <li>Experience with in-person customer service and sales.</li> <li>Experience working with small business clients.</li> <li>Experience meeting or exceeding goals.</li> <li>A working knowledge of small business products and services.</li> <li>Bilingual skills.</li> </ul> Skills: <ul> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Customer and Client Focus</li> <li>Referral Identification</li> <li>Risk Management</li> <li>Client Experience Branding</li> <li>Credit Documentation Requirements</li> <li>Credit and Risk Assessment</li> <li>Pipeline Management</li> <li>Referral Management</li> <li>Attention to Detail</li> <li>Collaboration</li> <li>Issue Management</li> <li>Prospecting</li> <li>Relationship Building</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

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