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Job Description: Job Title: Global Markets Client Onboarding Manager Corporate Title: Assistant Vice Present Location: Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Be part of something special at Bank of America Chester. Part of a leading global financial institution, we are looking for high potential individuals to join us in driving our people forward. Bank of America Chester is an exciting, diverse workplace where we are committed to delivering a great client experience to the businesses and individuals who call Chester home. Join our team today and find a rewarding, global career. Job Description: The Global Markets Client Onboarding team are a fast-paced, client facing team that owns the end-to-end onboarding experience for both new and existing clients. Partnering closely with our Sales and Trading desks, we define requirements, then guide clients through the process to meet all Tax, Credit, Legal, AML/KYC and Regulatory standards. Throughout the onboarding journey, we provide clear and timely updates to both clients and internal stakeholders, keeping everyone aligned and informed. We coordinate across multiple teams to secure approvals and system setup, ensuring a seamless and efficient path to trading. Responsibilities: <ul> <li>Manage the end-to-end onboarding process for institutional clients across various lines of business.</li> <li>Act as the primary point of contact for clients during onboarding, delivering a timely and compliant client onboarding experience.</li> <li>Liaise with internal teams, including Sales, Trading, Legal, Credit, AML/KYC and Operations to ensure all onboarding requirements and met efficiently.</li> <li>Monitor and communicate onboarding progress with key stakeholders, proactively addressing roadblocks or delays.</li> <li>Ensure data accuracy and system readiness to enable client for trading upon completion of onboarding.</li> <li>You will be the voice of the client, enabling the strategic development of the client service model and technology platforms.</li> <li>You will participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.</li> <li>You will ensure Bank of America is industry leading in onboarding – exceeding expectations, enhancing the on-boarding / integration client experience, aligning with client strategies, themes and ensuring we deliver against strategic plans for best in class on-boarding.</li> <li>You will protect existing revenue and enable new revenue through onboards and mandates won for multi-fund launches.</li> </ul> Requirements: <ul> <li>Experience in client onboarding, account management or a similar operations/client facing role within financial services.</li> <li>An understanding of AML/KYC, regulatory and documentation requirements for institutional client onboarding.</li> <li>Excellent communication and interpersonal skills, with the ability to build trust with clients and internal teams.</li> <li>Highly organised with the ability to manage multiple onboarding processes simultaneously in a fast-paced environment.</li> <li>Proficiency in using workflow tools and familiarity with onboarding platforms is a plus.</li> <li>Proficiency in French and/or German to support communications with clients would be beneficial.</li> </ul> Other Skills: <ul> <li>Excellent communications skills and ability to present to a senior audience.</li> <li>Ability to work under pressure in a team environment.</li> <li>Ability to liaise with all levels of the firm and people with different experiences and backgrounds.</li> <li>Self-motivated and able to work unsupervised. Able to manage own time and know when to escalate.</li> <li>Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.</li> <li>Excels in working among diverse viewpoints to determine the best path forward.</li> <li>Experience in connecting with a diverse set of clients to understand future business needs.</li> <li>Commitment to challenging the status quo and promoting positive change.</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.</li> <li>Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.</li> </ul> Benefits of working at Bank of America Ireland: <ul> <li>Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner</li> <li>Competitive pension plan, life assurance and group income protection cover if you become unable to work because of a disability or health reasons</li> <li>20 days of back-up childcare including virtual tutoring and 20 days of adult-care per annum</li> <li>Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc</li> <li>Use of a flex fund to use towards benefits</li> <li>Access to free counselling through an Employee Assistance Programme and virtual GP services</li> <li>Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution</li> <li>Opportunity to join our Arts &amp; Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions</li> <li>Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area</li> </ul> Bank of America Good conduct and sound judgment are crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Bank of America

Client Onboarding Manager

Job Description: Company Overview At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. The team: The Global Markets Business Controls Office (BCO) is responsible for the creation, maintenance and oversight of a robust supervision and control infrastructure relating to non-financial risk, including but not limited to compliance with regulatory rules and guidance as well as operational controls in partnership with the business Front Line Unit (FLU). BCO is a global group with teams in many locations including New York, Charlotte, London, Paris, Hong Kong, Singapore and Tokyo providing control oversight to Sales, Trading, Electronic/Algorithmic and Research businesses across Global Markets in respect of regulatory and governance programs. Role Description: BCO has an open role for a Business Controls Officer to work within a global team of Business Controls specialists, focused on Equities. This position will require product knowledge to provide expertise to key aspects of the bank’s control framework in the FLU or 1st Line, including documenting operational incidents, identifying and resolving control gaps through raising and managing self-identified audit issues, providing support to Equities supervisors, working with BCO Trade Surveillance to resolve alerts and documenting the lineage between sales/traders and their supervisors among other things. Responsibilities: The successful candidate will report to the Head of UK &amp; CEEMEA Equities Business Controls Office. They will undertake the day-to-day development and/or enhancement of the controls framework focused on Equities. They will have a knowledge of trading, together with an understanding of controls and other Trading and Sales applicable regulations related to this asset class. This individual will work closely with the LOB supervisors and senior management/COOs and other support functions (e.g., Compliance, Enterprise Independent Testing (EIT), Risk, Operations and Technology, Legal, Audit and Human Resources). Their goal will be to ensure that the controls and supervisory framework is complete, keep up to date with changes within the organization and are compliant with applicable laws, rules and regulations, implementing industry best practices. What we are looking for: Candidates must be able to thrive in a fast-paced and high-pressure environment with primary responsibilities being to: <ul> <li>Work within a global team within the GM BCO function charged with providing expertise together with others, maintaining global transparency and consistency (where appropriate) of roles, processes and accountabilities, and enhance governance and associated documentation;</li> <li>Work with global GM BCO and internal stakeholders to identify control gaps, design, implement and track through SIAIs remedial actions to close and continue to improve conduct and culture within the business and wider organisation;</li> <li>Support the bank’s Trade Surveillance Framework in the FLU or 1st Line responsibilities, including design, implementation, parameter setting, regular reviews, venue coverage, data quality, alert dispositioning and investigations;</li> <li>Identify and resolve any gaps in the control framework;</li> <li>Provide BCO input into Enterprise and Global Markets policies and procedures;</li> <li>Represent Global Markets BCO at various committees, forums and meetings as required; and</li> <li>Act as an escalation point to BCO and local FLU leadership for any items that require escalation, awareness or approval.</li> </ul> Experience required: <ul> <li>Demonstrated industry experience within Global Markets and/or Support Functions;</li> <li>In-depth Equities product knowledge;</li> <li>Bachelor's degree or equivalent work experience;</li> <li>Understanding of Market Misconduct behaviors across Trading and Sales business;</li> <li>Ability to work collaboratively across multiple stakeholders and deliver results in a timely manner;</li> <li>Self-starter with ability to multitask and manage competing priorities, managing effectively in a dynamic environment;</li> <li>Excellent verbal and written communication skills with the ability to articulate complex concepts in a clear and concise manner;</li> <li>Attention to detail and high standard for quality work product;</li> <li>Commitment to provide timely and accurate guidance to FLU with strong ability to influence when needed;</li> <li>Inquisitive mindset and the ability to think creatively to solve problems and anticipate potential questions or issues;</li> <li>Effective time management and prioritization, strong multi-tasking abilities; and</li> <li>Excellent judgment in handling sensitive and confidential information;</li> </ul>

Associate/Vice President, Equities Business Control Officer

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.Great Place to Work® Top 100 Most Loved Workplace® Forbes Best-in-State EmployerLiability Desktop AdjusterJob Description Liability Adjusters Have a front row seat at the human side of insurance Job Location: Anywhere in the UK, hybrid working Job Type: Permanent Remuneration: Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for Liability Adjusters to work anywhere in the UK. This is a technical, customer-facing role focused on investigating and handling property damage claims of differing values, working both independently and under referral. You will handle property claims for utility companies, using your skills to investigate and assess the claims, and instruct appropriate experts when needed. Soft skills and proactivity are important. With experience in claims, you will identify suspicious information, follow procedures to prevent fraud, and evaluate evidence. The client is very customer-focused. You will answer correspondence, handle calls, update clients, and maintain diary processes promptly and proactively. Experience with utility or wet peril claims is a plus but not required. Many colleagues work flexibly between the office and home, supporting a healthy work/life balance. The office offers bright, open spaces for collaboration and desk work, ideal for interacting with colleagues. The skills you will have when you apply: <ul><li>Excellent understanding of the claims process. </li></ul> <ul><li>Strong investigation skills and ability to evaluate evidence. </li></ul> <ul><li>Excellent communication skills and customer service skills. </li></ul> What we’ll give you for this role: Remuneration &amp; more <ul><li>Competitive salary taking into account skills, experience and qualifications </li></ul> <ul><li>A Self Invested Personal Pension Scheme (SIPP) </li></ul> <ul><li>Holiday allowance of 25 days plus bank holidays </li></ul> <ul><li>Flexible working from our office or your home </li></ul> Health &amp; support <ul><li>Private healthcare plan (including pre-existing conditions) </li></ul> <ul><li>Life assurance </li></ul> <ul><li>Employee assistance programme for employee wellbeing </li></ul> <ul><li>Group Income Protection </li></ul> Other benefits <ul><li>Voluntary flexible benefits – green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications </li></ul> <ul><li>Discounts on various products and services </li></ul> This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry. Next steps for you: Think we'd be a great match? Apply now – we want to hear from you. As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). Sedgwick is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

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