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Overview Responsible for the oversight of patient safety practices, quality outcomes and outstanding patient experience for the assigned region in coordination with other enterprise and regional clinical leaders ensuring national care standards and evidence-based practices. Responsibilities <ol> <li>Develops, implements, and evaluates clinical programming/ innovations, patient safety, quality, and patient experience improvement initiatives to achieve outcomes excellence and market distinction.</li> <li>Maintains an effective performance improvement program and ensures clinicians benefit from learning. </li> <li>Implements, analyzes, and consults on clinical education programs to ensure high performing clinicians are recruited and retained.</li> <li>Regularly evaluates and reports on process adherence, clinical programming, quality trends, patient safety, and clinician professional development to regional and enterprise leadership.</li> <li>Provides input for clinician selection and use of established selection criteria; ensure effective new hire orientation, in-service training, continuing education, ongoing competency validation practices and clinician- focused professional development for the effective delivery of clinical programs.</li> <li>Leads the region in establishing safety practices, oversees reported occurrences, tracks trends and implements appropriate corrective action plans. Supports the region in established enterprise service recovery practices.</li> <li>Maintains up to date knowledge of changes and impacts on clinical operations for all federal/state regulatory/policies and assesses the clinicians' understanding of the new changes.</li> <li>Provides education, best practice sharing and data analysis for regional leadership to help drive and improve regional and enterprise performance.</li> <li>Ensures the highest level of compliance across the region by managing all audit related findings/action plans in collaboration with compliance, assurance services and clinical regulatory.</li> <li>Recommends changes to enterprise clinical policies and procedures as necessary.</li> <li>Consults with Business Development on marketing materials to support and educate referral sources on company's clinical distinction focus. Assists in identifying and fostering key referral partnerships.</li> <li>Assists Area Vice Presidents, Clinical and/or Director of Operations in developing action plans to ensure programs/processes implemented meet specific identified objectives for support activities and responds to negative trends in performance metrics to resolve local issues.</li> <li>Active membership and participation in specific local, state and national organizations to ensure organizational visibility, participation in research activities and innovation in the hospice/palliative care industry.</li> <li>Monitors and evaluates employee performance. Holds employees accountable for the attainment of defined goals and objectives. Executes effective performance redirection when needed. Develops employees through coaching, mentoring, and formal/on the job training and development opportunities.</li> <li>Performs other duties as assigned. </li> </ol> Qualifications Required <ul> <li>Ten (10+) years' experience in hospice operations, clinical leadership and healthcare management or equivalent experience.</li> <li>Current and unencumbered license to practice as a Registered Nurse in region assigned to work.</li> <li>Bachelor's degree in nursing or related field.</li> </ul> Preferred <ul> <li>Master's degree preferred.</li> <li>Advanced Practice Registered Nurse - Clinical Nurse Specialist/ Nurse Practitioner</li> <li>National certification in area of expertise.</li> </ul> Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

Amedisys

VP Clinical Services, Hospice

Position Details Req ID req1301 Job Title BONDER Division Nacelle and Thrust Reversers Shift Second Shift Job Summary Job Summary Applies basic and some advanced technical skills and knowledge to fabricate, rework and repair metallic or nonmetallic bonded parts for operational aircraft applications. Performs any of the detailed work operations required to be completed in this area of specialization. Essential Functions &amp; Key Responsibilities <ul> <li>Performs bonding of metallic or nonmetallic materials to fabricate parts for aircraft applications using products and processes are varied but generally not complex in scope.</li> <li>Reads and interprets blueprints, drawings, manuals, specifications sketches, job orders, planning documents and engineering drawings. Determines equipment requirements and the method and sequences of operation to be followed in fabrication of parts using materials such as graphite, fiberglass, plastic, boron, flock, mat, epoxy resins, rubber and like materials.</li> <li>Plans, lays out, fabricates and builds adhesive bonded assemblies of metallic and nonmetallic composite materials. Fabricates composite and metal parts into subassemblies for the purpose of prefitting in preparation for bonding/curing in presses, ovens, and autoclaves.</li> <li>Lays out, prefits, assemble and performs lay-up on a variety of metal to metal and composite bonded assemblies. Fits core in panels where close tolerances are required for installation of details for completion of assembly. Performs vacuum bagging for Autoclave cures up to 100 psi.</li> <li>Lays out and marks dimensions and reference lines on material to develop and trace patterns of product or parts, or uses templates.</li> <li>Selects tooling and materials compatible with the processing techniques identified in the work instructions.</li> </ul> Performs other duties as required. These duties may include assignments in job classifications and departments other than the primary assignment. Minimum Qualifications Education Requirements Other. No formal education required If applicable, a combination of experience and training may be substituted for the education requirement.Experience Requirements 2-4 year(s) Metallic and non-metallic bonding. Skills and Competencies <ul><li>Reading and interpreting work instructions, properly documenting work performed on such documents as process planning, adhesive log sheets, Material Review Board documents, Engineering Work Orders, Change Notices, Engineering Process Specifications, technical manuals and like documentation.</li> <li>Uses close tolerance measuring tools i.e. scales, micrometers, calipers, depth gauges and like tools.</li></ul> Skills and Work Requirements Physical Requirements Physical Requirements Must be able to work in excess of eight (8) hours per day and five (5) days per week, if required. Additionally, those who work at NORDAM Repair Division must be able to ascend and descend stairs. Demand - Frequency Demand - Frequency Walk - Frequent Use hands to handle or feel or manipulate - Frequent Reach with hands and arms - Frequent Stoop, kneel, crouch, or crawl - Frequent Talk and hear - Frequent Use close vision, depth perception, and ability to adjust focus - Frequent Travel between facilities (drive) - Occasional Stand - Frequent Climb Stairs - Occasional Lifting Requirements - Weight - Frequency 50 pounds - Frequent Work Environment Work Environment Work Environment Supervision Supervision <ul><li>Works with regular supervision applying standard procedures and solutions to meet work requirements.</li> <li>Follows standard written or oral instructions.</li> <li>May need additional assistance for more complex tasks.</li> <li>Priorities are determined by management.</li></ul> EEO Statement The NORDAM Group LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Nordam Group

BONDER

<h2>Job Details</h2> Job Location Tulsa, OK <h2>Description</h2> Pay Range: Up to $24.50/hour for clinical work* (based on experience) At ACES, we care deeply about children with autism reaching their full potential! We also care about our employees' health and wellness, work/life balance, and the opportunity to grow in a rewarding field. By becoming a Behavior Technician, individuals like you, who possess empathy and compassion, will support ACES’ clients, helping them enhance their communication, problem-solving abilities, and social interactions. Join ACES as an ABA Behavior Technician, where you can turn your passion for helping others into an impactful career! What you’ll do as a Behavior Technician: <ul> <li>Work one-on-one with children with autism in one of our centers or a home-based setting.</li> <li>Reinforce positive behavior utilizing therapeutic techniques learned in our industry leading training program! </li> <li>Track client progress and growth by keeping electronic health data on your company-provided iPad. </li> </ul> What ACES offers: <ul> <li>Competitive compensation and benefit plans. </li> <li>Guaranteed $1 increase after first year (if in good standing) </li> <li>Access to mentorship and progressive career development opportunities. </li> <li>Unlimited employee referral bonuses! (Up to $500 per referral) </li> <li>Paid Registered Behavior Technician (RBT®) certification. </li> <li>Paid training while learning from a best-in-class training team. </li> <li>Most part-time employees qualify for our medical benefits package including medical, dental, and vision. </li> <li>Company-issued iPad to support daily work. </li> </ul> <h2>Qualifications</h2> What we’re looking for: <ul> <li>Patience, empathy, and a passion for helping others. </li> <li>Good judgement when responding to different situations common among our clients. </li> <li>Effective and compassionate communication skills when interacting with children and caregivers. </li> <li>Anyone seeking a rewarding career working with children. Some of our most successful team members have experience as a camp counselor, nanny, preschool teacher, paraprofessional, teacher's aide, childcare volunteer. All applicants are welcome! </li> </ul> What you need: <ul> <li>A passion for making a difference in the lives of children and families impacted by autism! </li> <li>HS Diploma or GED equivalent </li> <li>A willingness to learn and comfort navigating tablet technology. </li> <li>Access to reliable transportation in case of the need to commute to surrounding areas (including schools, ACES locations and client homes). </li> <li>Schedule flexibility to conduct sessions at the times most needed by our client's families. We try our best to work with your schedule! </li> </ul> *The pay scale provided is the hourly wage range ACES reasonably expects to pay for clinical work (i.e., direct treatment services) performed by team members in the position. ACES pays a different rate for non-clinical work (i.e., trainings, travel time, meetings, etc.) performed by team members, which is paid at 10.00/hour. ACES is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age or covered veteran status. Please Note: Direct work with clients may include, without limitation, the following physical demands: sitting, kneeling, squatting, running, twisting and turning, reaching above shoulders and/or frequent physical transitions. The foregoing job responsibilities are illustrative only and are not meant to be exhaustive. ACES reserves the right to change, amend, or modify the job description/responsibilities at any time and in it's sole discretion. To find out more about how ACES uses employee data for business purposes, see our Employee Privacy Policy (<a href="https://www.acesaba.com/employees-privacy-policy/" target="_blank">https://www.acesaba.com/employees-privacy-policy/</a>) If you are having any issues with submitting your application, please reach out to us directly at <a href="#">careers@acesaba.com</a>. Please note: When uploading your resume, there cannot be special characters in the file name or you will not be able to submit your application.

Comprehensive Educational Services

Entry Level Behavior Technician

Overview Are you looking for a rewarding career as a Payor Contract Manager? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Attractive pay <ul> <li>$80 - $112K</li> <li>Bonus eligible</li> </ul> Enjoy many perks and benefits <ul> <li>A full benefits package (with affordable health insurance options.)</li> <li>401k with a match.</li> <li>Up to $500 in wellness rewards and up to $1,200 in free healthcare services paid for by Amedisys yearly.</li> <li>Mental health support.</li> <li>Infertility coverage, adoption reimbursement and paid parental leave.</li> <li>Paid time off and paid holidays.</li> <li>And more.</li> </ul> Don't just take it from us "After working for Amedisys for almost 5 years I feel that from the CEO on down, there is a culture of sincerely wanting to be a great employer - and it shows. The pay is above average, the benefits are great, and the paid time off is generous."- Amedisys employee Why Amedisys Amedisys is a leading provider of home health, hospice, and high-acuity care, dedicated to helping patients and families navigate the complex healthcare system. With a focus on compassionate, patient-centered care, you would be joining a team of professionals committed to improving the lives of those they serve. Responsibilities <ul> <li>Responsible for achieving prioritized contracting targets for market.</li> <li>Collaborates with director and payor contracting to achieve regional/market goals and contract targets.</li> <li>Accountable for a service line strategy (e.g., home health, hospice, personal care or ACO), including understanding and informing standard rate logic, language, and business requirements to inform and influence portfolio strategies.</li> <li>Ensures successful execution of projects for the payor contracting team including, but not limited to, payor contracting initiatives that are associated with global contract/coding updates and merger/acquisition activity.</li> <li>Completes contracting efforts associated with addition/termination of locations/markets.</li> <li>Reviews, vets, and prioritizes requests for new contracts.</li> <li>Preps initial due diligence documentation and recommended action plan for regional leadership team/director/senior vice president as required.</li> <li>Conducts market research to proactively identify risks/opportunities to inform market strategies.</li> <li>Maintains relationships with vendors, payors and other third parties in order to enhance strategic relationships.</li> <li>Monitors and maintains database and related contracting information system payor files for accurate and timely claims processing.</li> <li>Performs other duties as assigned.</li> </ul> Qualifications Requirements <ul> <li>Bachelor's degree in business or related field.</li> <li>Five years of experience in managed care contracting and contract-related accountabilities in or around home health, hospice, health plan or large health care system.</li> </ul> Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

Payor Contract Manager - Remote

U.S. Department of Veteran Affairs

Utility Systems Repairer-Operator

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> As part of the Document Databases team, we provide a tier-0 real-time database infrastructure based on MongoDB to enable all of Stripe’s business and infrastructure. We store nearly all of Stripe’s online data and have strict requirements for security, durability, availability, latency, and scalability. We have a huge responsibility as we contribute to Stripe’s overall user experience. Our mission is to provide a simple, secure, reliable, scalable, and performant document databases as a service to enable teams at Stripe. We run a massive fleet of databases and a large-scale distributed system to manage the fleet. We are growing very fast which is challenging us to rethink our assumptions. <h2 id="what-youll-do">What you’ll do</h2> We are building the next generation of document-based database infrastructure to enable the next phase of Stripe’s growth. We are looking for a Staff engineer who thrives at solving hard problems in distributed systems and databases. The ideal candidate is excited about database technology, eager to solve challenging distributed systems problems, and to partner with other Stripe engineering teams to establish empathy and understand their use-cases. This is a great opportunity to have tremendous impact across Stripe. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Design, build, and maintain the core database infrastructure used by all of Stripe’s engineering teams </li> <li>Solve complicated problems that only exist at very high scale </li> <li>Debug production issues across services and levels of the stack </li> <li>Plan for the growth of Stripe’s database platform infrastructure </li> <li>Develop tooling and automate processes to provide a resilient and flexible platform for other engineers </li> <li>Build a great customer experience for people using your infrastructure </li> <li>To get a concrete idea of what projects you might work on here, see the “Projects you could work on” section </li> </ul> <h3 id="projects-you-could-work-on">Projects You Could Work On</h3> <ul> <li>Design and build data sharding mechanisms and infrastructure to enable Stripe’s growth over the next 10 years </li> <li>Implement dynamic capacity management and rate limiting infrastructure to keep systems healthy during 10x load events </li> <li>Build storage tiering and admission control systems to enforce balance between performance and efficiency </li> <li>Create tools and APIs that engineers love to use to understand the performance of and optimize their database queries </li> </ul> <h3 id="who-you-are">Who you are</h3> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>10+ years of professional experience in a software development role </li> <li>Proven track record of building large scale, cloud based complex distributed systems; identifying shortcomings and optimization opportunities; and making data driven cost performance tradeoffs to influence design decisions </li> <li>Experience building and operating infrastructure and tools that empower developers/product teams to deliver business value </li> <li>Experience leading and creating strong technical teams that balance operational excellence, collaboration and user needs </li> <li>Experience with operational excellence and a deep understanding of metrics, alarms and dashboards </li> <li>Experience handling critical incidents for production systems </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience on building large scale distributed systems in AWS </li> <li>Experience working with Distributed storage services like AWS DynamoDB </li> <li>Experience with C, C++, Go, Ruby or/and Java </li> <li>Proven track record of building large scale, cloud based complex distributed systems; identifying shortcomings and optimization opportunities; and making data driven cost performance tradeoffs to influence design decisions </li> </ul> We have a ton of important work to do, which is why we’re hiring! Our projects are of course changing all the time, but here are a few projects either that we’ve done in the past or are upcoming, so you can get an idea of the types of work we do. Technologies we use include: Golang, Ruby, MongoDB, MySQL, Vitess, Envoy, Kafka, and others. This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $209,800 - $314,800. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations New York, Toronto, South San Francisco HQ, Seattle, or Chicago Remote locations Remote in Canada, or United States Team Infrastructure &amp; Corporate Tech Job type Full time <a href="#">Apply for this role </a>

Stripe

Staff Engineer, Document Databases

Overview RN-Clinical Manager: Joint Venture w/Mt. Sinai at Home Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Hours: Full Time, M-F 8:00 A.M. to 5:00 P.M. Home office is in Hicksville, NY, and may require local travel to patients' homes Salary: $120,000 to $127,000 Bonus: $25,000 What's in it for you <ul> <li>A full benefits package with choice of affordable PPO or HSA medical plans.</li> <li>Paid time off.</li> <li>Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.</li> <li>Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.*</li> <li>Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.</li> <li>401(k) with a company match.</li> <li>Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.</li> <li>Mileage reimbursement.</li> <li>And more.</li> </ul> Please note: Benefit eligibility can vary by position depending on shift status. *To participate, you must be enrolled in an Amedisys medical plan. Why Amedisys? <ul> <li>Community-based care centers with a supportive and inclusive work environment.</li> <li>Better work/life balance and increased flexibility compared to other settings.</li> <li>Job stability and the opportunity to advance with a growing company.</li> <li>The opportunity to make a meaningful impact on the lives of patients and their families providing much needed care where they want to be - in their homes.</li> </ul> Responsibilities <ul> <li>Recommends employment decisions for staff to the director of operations, including decisions to hire, fire, advance, promote or change status.</li> <li>Responsible for overall quality of patient care and clinical performance of nurses and aides.</li> <li>Organizes clinical operations for the care center.</li> <li>Reviews requests for services and determines patient eligibility/suitability for home care services. Works with intake in coordinating patient referrals and admissions.</li> <li>Oversees scheduling.</li> <li>Oversees payor verification and precertification requirements.</li> <li>Reviews documentation of other staff members and ensures missing, incomplete and/or untimely documentation issues are resolved.</li> <li>Assists clinicians in establishing immediate and long-term patient goals, setting priorities and developing Plan of Care (POC).</li> <li>Regularly evaluates the needs of the patient and makes necessary revisions to the plan of care in collaboration with clinicians.</li> <li>May provide direct patient care on an infrequent basis in times of emergency.</li> <li>Participates in the on-call process.</li> <li>Assists with training of staff to ensure quality care, compliance and fiscal responsibility.</li> <li>Participates in the investigation and resolution of patient/family/physician concerns.</li> </ul> Qualifications <ul> <li>Associate or bachelor's degree in nursing.</li> <li>Current RN license, specific to the state(s) you are assigned to work.</li> <li>One year of clinical RN experience in home health or hospice.</li> <li>One year of RN management experience.</li> <li>Current CPR certification.</li> </ul> Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

RN-Clinical Manager- $25,000 Bonus

Position Details Req ID: req19323 Position Title: Licensed Practical Nurse/Medical Assistant -Pediatrics Position Type: Staff Full-Time Position Number: 630691 OSU Campus: Tulsa - Center for Health Sciences/OSU Medicine Department: Pediatrics Location Address: 1111 W. 17th St. Tulsa, Oklahoma, 74107 United States Hiring Supervisor: Hiring Range: (Contingent upon available funding): $16.00-$18.00, hourly Work Schedule: Typically 8 hours/day, 5 days/week Faculty Appt Period: Job Summary: LPN $20.00-$22.50 MA $16.00-$18.00 Job Summary: Assist physicians and staff in the delivery of patient care as directed following established methods, procedures and standards. Under minimum supervision, utilizes a systematic approach to patient care incorporating the following: assessment, planning, implementation and evaluation. Environmental Hazards: Possible exposure to hazardous material, hot and cold, blood borne pathogens. Physical Requirements: Ability to lift and carry 8-10 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations. Special Instructions to Applicants IMPORTANT! APPLICANTS PLEASE READ! For full consideration, please ensure all employment history is correct and complete. An Edit button (on the right) is available which allows you to add information. In addition, OSU Medicine’s Customer Service Philosophy is: “We enrich lives by providing compassionate care and amazing service to every life we touch.” We achieve our service standards with employee behaviors centered on safety, courtesy, presentation, and efficiency. Safety is: -Be aware of environment -Be intentional in your actions -Ensure accuracy -Mitigate potential hazards Courtesy is: -Welcome and actively engage in a friendly and respectful manner -Be responsive, polite, and helpful -Smile -Demonstrate care and concern -Show appreciation and say “Thank You” Presentation is: -Be professional -Have a clean and neat appearance -Maintain a clean and organized work area -Remember what you represent at all times Efficiency is: -Respond to needs in a timely manner -Organize and prioritize your work -Be available and respect others’ time -Be innovative Education &amp; Experience Position Qualifications: Required: -Current Registered Medical Assistant/Certified Medical Assistant or Current Licensed Practical Nurse licensure required in the state of OK -Valid Driver's License required -Current CPR certification required Skills, Proficiencies, and Knowledge: Skill in delivery of patient care and procedures; medication administration, triage experience, direct patient care. Knowledge of medical terminology. Excellent communication and interpersonal skills. Computer literacy required. Ability to learn new processes, tools, and equipment as required. Preferred: -Experience with EPIC electronic medical records system

Oklahoma State University

Licensed Practical Nurse/Medical Assistant -Pediatrics

<h2>About the team</h2>Buying, selling and financing homes is a complicated process with uncertain timelines. The Connections team is passionate about changing that. We interact and support movers to improve their experience, tailoring our approach to meet each customer where they are at in the process. Our team is responsible for delivering an outstanding consumer experience and tapping into our expertise to get every customer moving in unlocking their next chapter. We are central to the B2C mission of integrating offerings across the Zillow platform, making it easier for customers to sell their homes.<h2>About the role</h2>Are you a high-energy team-player with excellent organization and interpersonal skills? Are you motivated to achieve and exceed monthly targets on a consistent basis while providing outstanding service? The Connections Specialist is a highly sociable individual who plays an instrumental role in revolutionizing the way consumers connect with Zillow products and Real Estate professionals. You will be engaged in our dynamic environment and expected to live Zillow Group’s Core Values. If you are ready to work hard, learn, and be challenged to grow and improve- we look forward to talking with you soon.<h2>Responsibilities</h2><ul> <li>Interact directly with customers to discover their needs and offer solutions using Zillow’s products and services</li> <li>Get customers connected to the right Zillow products and professionals through an understanding of real estate and a dedication to crafting an outstanding customer experience</li> <li>Collaborate with peers and leadership to build an environment rooted in trust, self-discipline, and friendly competition to achieve goals together</li> <li>Drive accountability for yourself and your team through proactive engagement with your peers and active involvement in team discussions and initiatives</li> <li>Ensure compliance to Zillow Group and real estate norms, policies, and regulations to the highest degree</li> <li>Respond to changes in the business with agility and skill at navigating ambiguity</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $15.70 - $23.50 Hourly. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Confident working in a high energy, customer facing, demand generation workflow</li> <li>Strong communication skills through email, phone, text, and personal interaction</li> <li>Ability to thrive in a team environment, excited to share new insights to help the team grow and succeed</li> <li>Internally motivated to achieve results, and you pride yourself on continuous improvement in your work</li> <li>Believe in the principle that crafting strong rapport with customers and colleagues alike is essential to long-term success</li> <li>Understand that process matters, and follow SOPs to ensure consistency in the customer experience</li> <li>Familiarity with real estate industry a plus</li> </ul><h2>Required Experience:</h2><ul> <li>2+ years experience in account management, customer service, demand generation or an inbound/outbound sales role with a proven track record of goal achievement and the ability to deliver an excellent customer experience</li> <li>Quick and flexible learner, willing and able to adapt rapidly to change</li> <li>Must be comfortable conducting both inbound and outbound consultative sales calls; skilled in discovery, handling initial reluctance, and objection handling.</li> <li>Ability to storytell - to be engaging and authentic with customers and drive trust in Zillow products</li> <li>Must possess great interpersonal skills; knowing how to actively listen and use objections as a space to ask more questions</li> <li>Must possess excellent presentation skills, providing recommendations to customers that meet their needs</li> <li>Excellent problem-solving skills with a technical ability to listen and hear opportunities that lead to success for our customers</li> <li>Willing to work flexible schedules that include early mornings, late nights, weekends and holidays</li> <li>Must have experience with web-based products, MS Office and Google Suite</li> </ul><h2>Transferable Skills</h2>Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. Do you have transferable skills or related experiences? We encourage you to apply!<h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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