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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryEnters non-claim forms.Enters medical review casesUpdates and maintains provider data.Handles returned provider mail for address correction. Required Qualifications<ul> <li>Proficient computer skills</li> <li>Able to type 60 WPM (Words Per Minute)</li> <li>Proficient in all Microsoft applications (Excel, Outlook, Teams, etc)</li> <li>Must be familiar with Ten Key for efficient and productive computer usage for data entry</li> </ul>Preferred Qualifications<ul> <li>Familiarity with DG (Data General)</li> <li>Adobe Pro experience</li> <li>Experience with healthcare claims</li> </ul> EducationHigh School diploma or equivalentAnticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$17.00 - $28.46This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 06/11/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Data Entry Operator

<h3>At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.</h3>Each day we dedicate ourselves to treating each other, our customers and our community with care and respect. Purpose This role is tasked with leading a team of sales support representatives (SSR) dedicated to fostering existing customer relationships and driving new business opportunities within the oil and gas sector, leveraging telephone and digital communication channels as primary engagement tools. Primary Responsibilities: Team Leadership and Development (40%) <ul> <li>Recruits, supervises, evaluates, inspires, and cultivates a high-performing team of sales support professionals to ensure alignment with organizational goals and objectives.</li> <li>Administers performance evaluations in accordance with the company’s Performance Management Program, delivering objective, constructive feedback on employee performance, identifying training needs, highlighting areas for growth, and assessing potential for advancement within the organization.</li> <li>Designs and implements individualized development plans through consistent coaching, mentorship, and cross-training initiatives.</li> <li>Fosters a collaborative and dynamic team culture to sustain elevated performance levels.</li> <li>Champions the continuous improvement framework within the sales support representative team to enhance operational efficiency and effectiveness.</li> </ul> Sales Support Oversight (40%) <ul> <li>Directs all facets of the Pigging-SSR team to ensure the delivery of high-quality, compliant, timely, and competitive quotations, personally reviewing critical deliverables as needed prior to final submission to customers.</li> <li>Ensures the sales support team proactively meets customer expectations through professional correspondence, comprehensive quotations, precise order fulfillment, and timely delivery of products and services tailored to client specifications.</li> <li>Establishes and enforces quoting and order processing standards to deliver a consistent, exceptional customer experience while maintaining team adherence to these protocols.</li> <li> Conducts regular audits of completed SSR activities to verify accuracy, responsiveness, and alignment with service excellence benchmarks. </li> </ul> Reporting and Analysis (10%) <ul> <li>Provides accurate and timely analysis of key performance indicators (KPIs) via dashboards to reinforce the company’s customer service vision and uphold efficient, high-quality service delivery. Metrics include quote turnaround time, sales order entry accuracy, and responsiveness.</li> <li>Performs periodic process audits and drives actionable improvements to optimize workflows.</li> <li>Compiles and presents financial and sales performance data to Business Unit leadership and internal stakeholders with clarity and precision.</li> </ul> Operational Excellence (10%) <ul> <li>Maintains a deep understanding of TDW Western Hemisphere product offerings, technologies, performance specifications, limitations, and applications.</li> <li>Sustains technical proficiency through ongoing professional development and self-directed learning.</li> <li>Promotes continuous improvement across processes, team performance, customer responsiveness, interdepartmental relationships, and communication strategies.</li> <li> Collaborates with Sales Leadership, Legal Counsel, and Quality and HSE Departments to address contractual obligations and mitigate business risks effectively. </li> </ul> Qualifications: <ul> <li>Bachelor’s Degree required, with a preference for Engineering, Business Management, or Sales/Commercial disciplines.</li> <li>Minimum of five years in a supervisory capacity in the oil and gas pipeline industry.</li> <li>Exceptional organizational skills, with a proven ability to manage time and allocate resources effectively.</li> <li>Demonstrated leadership capabilities, with a track record of inspiring and guiding teams to success.</li> <li>Strong commercial acumen and interpersonal skills, adept at building relationships and navigating complex customer interactions.</li> <li>Thrives in a fast-paced, dynamic environment with the agility to adapt to shifting priorities.</li> </ul>

T.D. Williamson

Supervisor, Inside Sales

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary The Appeal Supervisor (Meritain Health) develops and manages a team, in an effort to address matters regarding complaints and appeals, ensuring compliance with federal and/or state regulations. Leads the development of policies, procedures, and programs to ensure compliance with policies of all applicable federal and/or state government agencies.In this role, you will:<ul> <li>Manage the overall workflow of appeals as assigned.</li> <li>Provide coaching &amp; mentoring for a team of several analysts, specifically involving the handling of reviews.</li> <li>Ensure that any &amp; all compliance deadlines are adhered to and met.</li> <li>Assist in updating any relevant policies and procedures.</li> <li>Handle various escalated items, specifically related to appeals.</li> </ul>Required Qualifications<ul> <li>3+ years of experience working with appeals, including knowledge of job aids and workflows.</li> <li>2+ years of experience leading a team.</li> <li>Working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook).</li> </ul>Preferred Qualifications<ul> <li>2+ years of experience working with audits.</li> <li>2+ years of experience in training others.</li> <li>Product knowledge and experience with Appeals Regulatory Requirements.</li> <li>Strong communication skills, particularly with the ability to provide and receive feedback.</li> <li>Excellent time management skills.</li> <li>Ability to work collaboratively across teams.</li> <li>Strong analytical skills, focusing on accuracy and attention to details.</li> <li>Bachelor’s degree.</li> </ul> EducationHigh school diploma or GED.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$43,888.00 - $102,081.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 06/16/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Appeal Supervisor (Meritain Health)

<h2>The Opportunity</h2>The Associate Director, Operations Center Support, directs and oversees targeted support services to centers across the network. They are responsible for ensuring high-impact services and deployments that improve operational performance, drive compliance, and sustain high-priority initiatives.This role leads multiple deployment teams and is responsible for developing and maintaining the solution playbooks across targeted improvement areas. They utilize metrics to evaluate impact, identify performance gaps, and inform prioritization of support efforts. Leveraging their Operations and Quality expertise, they partner with Operational Excellence and other functions to continually assess improvement opportunities and develop new / enhance existing solutions. This position is a Subject Matter Expert (SME) resource in both operations and quality.In addition, the Associate Director, Operations Center Support, is accountable for coaching and developing team leaders, instilling a culture of adaptability, accountability, and engagement. They ensure that all team activities are executed in full compliance with legal, regulatory, and safety standards, with a strong focus on the donor and employee experience.You will report to the Director, Operations Center Support.*Overnight travel required up to 80% of the time without lengthy lead-time.<h2>The Role</h2>Operational and compliance support1 - Direct and oversee deployment teams to ensure consistent execution of targeted Operations and Quality support services across centers, aligned with defined playbooks and service standards.2 - Utilize performance metrics to identify opportunities for center support, evaluate impact of deployments, and guide prioritization of resources and services.3 - Collaborate with field and support functions (e.g., OE, Quality) to assess improvement opportunities and co-develop enhanced or new solutions.4 - Partner with field leadership to monitor and sustain improvements following deployments, ensuring long-term value realization.5 - Partner with Operational Excellence to test initiative rollouts in select centers and support sustainment as part of broader implementation.6 - Follow all EHS and OSHA policies and procedures. Ensure the center and all employees comply with OSHA regulations and training. Promote and support safety in all aspects of operations. Ensure compliance with all Company SOPs and applicable federal, state and local regulations.7 - Uphold brand standards during all deployments. Drive excellent customer service via open communication with donors, efficient donor flow, and effective resolution of complaints / concernsPeople leadership and development8 - Lead, mentor, and develop Sr. Managers and Managers on the Center Support team, building capability in coaching, service delivery, and performance accountability.9 - On board new team members, ensuring on time training of team service offerings and implementation procedures.10 - Mentor and manage team members, developing their ability to coach / train center staff and instilling accountability for value delivery. Provide regular feedback on role performance, identifying strengths and areas of improvement. Coordinate with multiple centers to assess team performance.11 - Oversee staffing plans, including role assignments and interim coverage, to ensure teams are equipped with high-quality talent for support needs.12 - Lead culture, consistently demonstrating CSL values, and facilitating a positive employee experience with open communication, coaching, and prompt responses to outreach.13 - Provide oversight of employee-related issues. This includes, but is not limited to, decisions for employee relations, corrective actions, and salary structures. Adhere to all HR policies and practices through fair and equitable treatment of all employees.Standards and processes14 - Own and maintain the solution playbooks and standard implementation processes across all service offerings, ensuring consistency and alignment with strategic objectives.15 - Define and update the roadmap of Center Support services, prioritizing based on business needs, metrics, and value delivery.16 - Perform other duties, as assigned, to support business needs.<h2>Your skills and experience</h2>Education<ul> <li>Bachelor's degree in business administration or biological sciences preferred, OR equivalent combination of education and professional work experience required.</li> <li>Certification by a recognized quality organization such as the American Society for Quality preferred.</li> </ul>Experience<ul> <li>Minimum 5 years of management experience, including managing employees. 1 year Center Manager Experience preferred.</li> <li>Minimum of 3 years relating to quality or regulatory experience required.</li> <li>Experience working in a complex organization, progressively taking on more responsibilities.</li> <li>Experience managing multi-site locations preferred.</li> <li>Understanding of industry standards/cGMP, various local, state, and federal laws that apply to the business and where to find information on standards and interpretations.</li> <li>Experience working in a regulated environment with regulatory authorities and international inspections.</li> <li>Computer literate with proficiency in office applications and use of electronic quality and operational systems.</li> </ul>Additional Comments<ul> <li>Maintain company technical training certification, current professional licensure or certifications, knowledge of ever-changing and complex government and industry regulations and ability to monitor compliance remotely with these regulations.</li> <li>Proficient in English.</li> <li>Able to interact with regulatory agencies/auditors as necessary.</li> </ul>Working Conditions<ul> <li>Ability to make decisions which have significant impact on the department's creditability, operations and services.</li> <li>Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations.</li> <li>Ability to take direction from multiple individuals.</li> <li>Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.</li> <li>Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.</li> <li>Stand and work up to 100% of the time, working sitting 15% of the time. Perform periodic remote reviews.</li> <li>Occasionally lift and carry up to 25 lbs.</li> <li>Required to reach, bend, kneel and have high level of manual dexterity.</li> <li>Fast paced environment with frequent interruptions.</li> <li>Manage a center in the absence of center management.</li> </ul>#LI-Remote<h2>Our Benefits</h2>CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit <a href="https://cslbenefits.com/cslp" target="_blank">https://cslbenefits.com/cslp</a>.<h2>About CSL Plasma</h2>CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about <a href="https://www.cslplasma.com/about-csl-plasma" target="_blank">CSL Plasma</a>.<h2>We want CSL to reflect the world around us</h2>As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about <a href="https://www.csl.com/careers/inclusion-and-belonging" target="_blank">Inclusion &amp; Belonging</a> at CSL.<h2>Do work that matters at CSL Plasma!</h2>

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