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WeStreet Credit Union

Director of Fintech

Job Description General Responsibilities: Evaluate and interpret subsurface field and sampling data including soil and groundwater to develop conclusions concerning the environmental and geologic site conditions. Generate subsurface maps and cross-sections and collaborate with engineering and environmental scientist staff on projects. Oversee field monitoring and testing of soils including boring investigations and soil type classification. Interpret soil, bedrock and groundwater elevation and quality data. Prepare written plans and reports related to site investigations, assessments and remediation activities. Projects may include construction projects focusing on earthwork and structural foundations; well design and sampling; environmental assessments including Phase I/II site assessments; seismic risk assessments. Essential Roles and Responsibilities:<ul> <li>Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.</li> <li>Understand and practice quality acumen.</li> <li>Support consistent quality standards on proposal and project delivery.</li> <li>Developing level Geologist/ Hydrogeologist responsible for conducting analyses of component portions of projects; assignments are designed to develop knowledge and abilities.</li> <li>Performs site visits, field observations and field data collection or assignments.</li> <li>Assists in the collection and analysis of data from sampling, reports, maps, drawings, tests and aerial photographs to evaluate, plan and permit projects.</li> <li>Conducts water, soil and other sampling.</li> <li>Implements technical requirements to complete client projects by directing field staff to sample, test and collect data and/or document site activities.</li> <li>Outlines required investigative program(s) by selecting the proper alternative techniques to conduct site studies in field of expertise.</li> <li>May have limited client contact pertaining to specific projects/tasks.</li> </ul> Requirements:<ul> <li>Bachelor’s degree in Geology, Hydrogeology or related field and a minimum of 1 year related experience.</li> <li>Valid driver’s license with acceptable violation history.</li> </ul> Preferred Certification:<ul><li>Certification in field of expertise preferred.</li></ul> About Terracon Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 6,000 curious minds focused on solving engineering and technical challenges from more than 175 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs. EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

Terracon

Field Geologist

POSITION SUMMARY: The Operations Manager Accelerated Program (OMAP) is a full time 18-month development program that provides on-the-job training and formal learning through a structured sequence of tasks designed to expose you to operations within the Company. While working through the three units of the program, you (the Operations Manager Accelerated Trainee) will learn the fundamentals of the business; develop your leadership skills in a fast-paced position; and establish close working relationships with executives, managers, employees and customers. The strong operational, networking and leadership skills developed will enable you to grow your career and is designed to prepare you for a position as an Operations Manager all while helping build a more sustainable world. Join a team of genuinely great people and fast track your growth in one of the most stable industries across the country. PROGRAM BENEFITS:<ul> <li>After a successful training experience of up to 18-months, you (the Operations Manager Accelerated Trainee) will be equipped to place as an Operations Manager role.</li> <li>Follow a clear path to career growth.</li> <li>Enjoy competitive wages and benefits.</li> <li>Make a positive impact on our community, environment and world.</li> </ul>THE TRAINING EXPERIENCE:<ul> <li>Rotations in sales, finance, post collection, maintenance and operations.</li> <li>Learn and practice how to develop and lead a large team.</li> <li>Learn and practice how to manage a growing infrastructure.</li> <li>Gain high visibility to senior leadership.</li> <li>Receive continuous mentorship and support.</li> <li>Transfer or gain experience in various locations throughout the U.S.</li> </ul>PRINCIPAL RESPONSIBILITIES:<ul> <li>Receives instruction in subjects related to the rotational experience.</li> <li>Attends trainings, watches guest speakers, and creates projects and/or oral presentations.</li> <li>Work in different functions to learn the business, including operations, finance, sales, maintenance, and post collections.</li> <li>Adheres to guidelines of the formal training program.</li> <li>Participates in periodic evaluations.</li> <li>Works with other managers to plan and direct the work of the organization.</li> <li>Demonstrates a commitment to safety and compliance. Lead operations to ensure compliance with all standards including environmental, operating, regulatory, safety, accounting and ethics.</li> <li>Participates in managing a large staff, including interviewing, hiring, training, coaching, performance management; develop supervisory goals and objectives; and effective resolution of safety issues and claims.</li> <li>Uses Company systems to analyze sales, gross profit and inventory activity.</li> <li>Implements and executes plans to complement the business unit’s strategic and operating plan; champion the execution of tactical initiatives within the business unit to maximize the customer experience, growth and durability, while optimizing profitability.</li> <li>Works with management to develop and implement actions that protect Company assets and profitability.</li> <li>Builds and maintains strong and effective relationships with relevant government, community and environmental groups.</li> <li>Learns and demonstrates the leadership characteristics that support the Republic Way.</li> </ul>QUALIFICATIONS:<ul> <li>Demonstrated ability to lead a large team.</li> <li>Is process-driven and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives.</li> <li>Demonstrated ability to lead change initiatives.</li> <li>Proven problem-solving, analytical, critical-thinking and decision-making skills.</li> <li>Demonstrated ability to optimize near-term results that contribute to long-term sustainable success.</li> <li>Is collaborative; builds and works with diverse teams.</li> <li>Creative thinker who challenges conventional solutions.</li> <li>Demonstrates and promotes ethical behavior.</li> <li>Ability to communicate effectively, both verbally and in writing.</li> <li>Strong organizational, prioritizing, and multitasking skills.</li> <li>Proven ability to make good decisions in a fast-moving environment.</li> <li>Demonstrated interpersonal and influencing skills.</li> <li>Working knowledge of business finance, controls, and metrics.</li> </ul>MINIMUM REQUIREMENTS:<ul> <li>Minimum of two years supervisory or management experience.</li> <li>Willing to relocate.</li> </ul>This posting is for our external OMAP program. For internal employees, please contact your HR Partner to discuss the internal process.Rewarding Compensation and BenefitsEligible employees can elect to participate in: • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death &amp; dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP).The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.ABOUT THE COMPANYRepublic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.Our company values guide our daily actions:<ul> <li> Safe: We protect the livelihoods of our colleagues and communities.</li> <li> Committed to Serve: We go above and beyond to exceed our customers’ expectations.</li> <li> Environmentally Responsible: We take action to improve our environment.</li> <li> Driven: We deliver results in the right way.</li> <li> Human-Centered: We respect the dignity and unique potential of every person.</li> </ul>We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGYRepublic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.Recycling and WasteWe continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.Environmental SolutionsOur comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. SUSTAINABILITY INNOVATIONRepublic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.RECENT RECOGNITION<ul> <li>Barron’s 100 Most Sustainable Companies</li> <li>CDP Discloser</li> <li>Dow Jones Sustainability Indices</li> <li>Ethisphere’s World’s Most Ethical Companies</li> <li>Fortune World’s Most Admired Companies</li> <li>Great Place to Work</li> <li>Sustainability Yearbook S&amp;P Global</li> </ul>

Republic Services

Operations Manager Accelerated Trainee - Environmental Solutions - Gulf Area

Oklahoma Heart Hospital

MA, Medical Assistant/Secretary  Dr. Khalid

Project Manager - Mission Critical Why Manhattan? Manhattan Construction Company is a family of builders committed to developing teams who do the right thing for our projects, our clients, and each other. Every year, we celebrate team members who have been with the company for 10, 20, 30, and even 40-plus years. What is it about Manhattan that makes people stick around for decades? We offer large company benefits and professional development opportunities with the care and concern of a family-owned business. At Manhattan, you get: <ul> <li>Competitive pay and benefits.</li> <li>A positive, friendly, and team-oriented workplace with caring leadership.</li> <li>Professional development and leadership programs.</li> <li>To work on exciting projects for your community.</li> <li>Security and stability working for a financially strong company.</li> <li>More opportunities to grow your career through our multiple U.S. office locations and affiliated companies.</li> </ul> Check out the details in our Career Development Booklet on our website: <a href="http://www.manhattanconstructioncareers.com" target="_blank">www.manhattanconstructioncareers.com</a> If Manhattan sounds like the place for you, share your resume with us! POSITION SUMMARY: The Project Manager manages the overall project direction, completion and financial outcome for assigned projects. Responsible for directing and mentoring on-site staff. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as strong communication and client service skills. MAJOR DUTIES &amp; RESPONSIBILITIES: <ul> <li>Practices implementation of Operation Zero and all Manhattan safety policies</li> <li>All qualities/ responsibilities of a Project Manager 1, plus:</li> <li>Manages Conflict Resolution Process with Owners</li> <li>Manages Change Order Negotiations with Subcontractors</li> <li>Prepares and submits Change Order Requests and completes negotiations for changes.</li> <li>Settles disputes and back changes.</li> <li>Serve as Client - Project Management Point of Contact</li> <li>Develops and Leads Pre-Con Meetings</li> <li>Responsible for Project Closeout</li> <li>Reviews and approves subcontractor and vendor pay applications, invoices, and payables for accuracy</li> <li>Prepare Labor Analysis/labor projections and manage job costs.</li> <li>Manages the process of preparation of the Project Execution Plan</li> <li>Manages preparation and issuing of Subcontractor Information/ Welcome Package Lead Owner/ Architect Meetings</li> <li>Assign Project Team Responsibilities</li> <li>Organize and Lead Trade Contractor Meetings</li> <li>Lead Owner/ Architect/ Contractor Meetings</li> <li>Manage Process of Master Schedule/Oversee Updates</li> <li>Prepares Final PSR and presents the report in a Project Close-Out meeting. </li> <li>Lead Project Execution Planning Process</li> <li>Identifies and manages risk proactively to mitigate Project Risk</li> <li>Leads Safety Management Teams on Projects</li> <li>Responsible for conducting themselves in accordance with our Guiding Principles and exhibiting attributes matching the Way We Work.</li> <li>Other duties as assigned</li> </ul>

Manhattan Construction Company

Project Manager - Mission Critical

<h3>Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!</h3>Responsible for a variety of procurement and vendor-related duties to support the Procurement team.Essential Job Duties <ul> <li>Update and maintain product/vendor data in internal systems with expected dates, notes, and appropriate work order status to properly notify involved parties of material availability.</li> <li>Review vendor-provided order acknowledgments for accuracy of information including complete description of items, delivery lead time, material quantities, expected pricing, etc. Ensure timely receipt of material by the due date. Monitor and follow up on vendor back-orders, shipments, and tracking of source products.</li> <li>Facilitate communication with vendors to provide PO numbers to confirm order placements.</li> <li>Maintain vendor scorecard to accurately represent customer satisfaction rating.</li> <li>Reconcile purchase orders and invoices.</li> <li>Interface with Procurement team members and other associated departments. Work with branch locations including ongoing acquisition orders to ensure company goals are met concerning the company’s receiving and put-away goals. Interact with Accounting, ensuring suppliers follow proper invoicing procedures.</li> <li>Organize and schedule meetings to assist in the efficiency of procurement operations.</li> <li>Assist in preparing and auditing RFPs (Requests for Proposals).</li> <li>Generate reports to include, but not limited to, Supplier Performance, Spending by Commodity, and Cost Savings.</li> <li>May manage general services, including purchasing of office supplies, mail distribution, office equipment maintenance, and repair, facility related issues.</li> <li>Assume other duties as assigned.</li> </ul>Supervisory Responsibilities <ul><li>Not responsible for supervising employees.</li></ul>Basic QualificationsEducation &amp; Experience (Level of education AND years of experience are required):<ul> <li>High School graduate or G.E.D. equivalent required.</li> <li>1+ years of experience.</li> </ul>Preferred Qualifications (Include qualifications that are desired but optional):<ul> <li>College coursework preferred.</li> <li>Automotive background preferred.</li> </ul>Knowledge/Skills/Abilities (Includes needed certifications, systems knowledge, job skills, characteristics, competencies, etc.): <ul> <li>Intermediate skill level in Microsoft Word &amp; Excel.</li> <li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</li> <li>Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain, and incorporate functions into documents, spreadsheets, databases, and presentations to support business objectives.</li> <li>Basic messages communicated orally. May write brief messages and keep simple records. May explain and offer guidance on routine procedures.</li> <li>Problems encountered are routine, somewhat repetitive, and generally solved by following clear directions and procedures.</li> <li>Decisions generally affect own job or assigned functional area.</li> <li>Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.</li> <li>Handle multiple tasks or projects simultaneously with moderate complexity.</li> </ul>Essential Physical Demands/Work Environment (i.e. lifting demands, travel requirements, etc.):<ul> <li>Work is primarily sedentary: must be able to sit for extended periods and use a computer, keyboard, and mouse, frequently.</li> <li>The employee must occasionally lift and/or move up to 50 pounds.</li> <li>Travel may be required periodically, including overnight stays (contingent on position requirements). Minimum overnight travel (up to 10%)</li> </ul>Benefits:<ul> <li>Health/Dental/Vision Insurance</li> <li>Paid Time Off</li> <li>Paid Parental Leave</li> <li>Fertility Coverage</li> <li>401k with Generous Company Match</li> <li>Company Paid Life Insurance and Long-Term Disability</li> <li>Short-Term Disability</li> <li>Employee Assistance Program</li> <li>Tuition Reimbursement</li> <li>Employee Discounts</li> </ul>Join us for an exciting career journey with positive, driven individuals.

LKQ Europe

Procurement Specialist

Job TitleBIM ManagerJob Description SummaryCushman &amp; Wakefield is seeking a highly creative and technically proficient BIM Specialist &amp; Innovation Lead to champion our Revit workflows and drive cutting-edge solutions within our design and delivery processes. You will be responsible for developing and maintaining robust Revit templates, exploring and implementing innovative Revit plugins, establishing rendering best practices, leveraging the power of Dynamo for automation and data management, and extracting valuable data to inform design decisions. This role offers a unique opportunity to shape our BIM strategy and contribute to the advancement of our digital design capabilities.Job DescriptionCushman &amp; Wakefield is seeking a highly creative and technically proficient BIM Specialist &amp; Innovation Lead to champion our Revit workflows and drive cutting-edge solutions within our design and delivery processes. You will be responsible for developing and maintaining robust Revit templates, exploring and implementing innovative Revit plugins, establishing rendering best practices, leveraging the power of Dynamo for automation and data management, and extracting valuable data to inform design decisions. This role offers a unique opportunity to shape our BIM strategy and contribute to the advancement of our digital design capabilities.Responsibilities:<ul> <li> Develop and Maintain Revit Templates: Create, standardize, and manage comprehensive Revit templates that adhere to project standards and best practices, ensuring efficiency and consistency across all projects. </li> <li> Autodesk Ecosystem Expertise: Possess a strong understanding of the Autodesk suite (e.g., AutoCAD, Navisworks, BIM 360/Autodesk Construction Cloud) and ensure seamless integration and interoperability between platforms. </li> <li> Revit Plugin Innovation: Research, evaluate, and implement innovative Revit plugins to enhance productivity, automate repetitive tasks, and expand the capabilities of our Revit workflows. </li> <li> Rendering Best Practices: Define and promote best practices for high-quality rendering within Revit and related software, ensuring compelling visual communication of design intent. </li> <li> Dynamo Scripting &amp; Automation: Develop and implement Dynamo scripts to automate complex modeling tasks, data manipulation, and information management within the Revit environment. </li> <li> Data Extraction &amp; Analysis: Develop workflows and utilize tools within Revit and Dynamo to extract relevant data for analysis, reporting, and informed decision-making throughout the project lifecycle. </li> <li> Collaboration &amp; Training: Collaborate with project teams to provide support, training, and guidance on Revit workflows, template usage, and plugin implementation. </li> <li> Research &amp; Development: Stay abreast of the latest advancements in BIM technology, Autodesk products, and relevant plugins, proactively identifying opportunities for innovation and improvement. </li> <li> Documentation &amp; Standards: Develop and maintain clear documentation for Revit templates, workflows, plugins, and rendering guidelines. </li> <li> Problem Solving: Troubleshoot technical issues related to Revit, plugins, and data management. </li> </ul>Requirements:<ul> <li>Bachelor's degree in Architecture, Interiors, Engineering, Construction Management, or a related field from a CIDA or NAAB accredited program.</li> <li>10+ years of experience working with Autodesk Revit in a professional environment.</li> <li>Proven ability to develop and manage comprehensive Revit templates.</li> <li>Strong understanding of the Autodesk ecosystem and data exchange workflows.</li> <li>Experience in researching, evaluating, and implementing Revit plugins to enhance workflows.</li> <li>Solid understanding of rendering principles and best practices within Revit and related rendering software.</li> <li>Demonstrated proficiency in developing and implementing Dynamo scripts for automation and data management.</li> <li>Knowledge of industry BIM standards and protocols.</li> <li>Experience in extracting and manipulating data from Revit models.</li> <li>Excellent problem-solving, analytical, and critical-thinking skills.</li> <li>Strong communication, collaboration, and training abilities.</li> <li>A proactive and innovative mindset with a passion for leveraging technology to improve design and delivery processes.</li> </ul>Bonus:<ul> <li>Experience with other BIM software or scripting languages (e.g., Python).</li> <li>Familiarity with computational design principles.</li> <li>Experience with data visualization tools.</li> <li>Understanding of 4D Scheduling and 5D Cost Estimating</li> <li>Ability to travel up to 10%</li> </ul> Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $85,000.00 - $100,000.00Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

BIM Manager

UpTalent

Warehouse Specialist

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Director, Product Management - Efficiency Operations About the job This position is needed to lead the next generation of internal AI products that elevate every customer interaction. You will own and expand our flagship initiatives, the Customer Help Center Assistant plus our Sales, Ops, and Support Copilots, transforming advanced language models, predictive analytics, and automation into intuitive tools that boost user productivity, shorten resolution times, and delight both employees and customers. In this role you will set the vision, strategy, and delivery plan for the entire portfolio while scouting future AI opportunities that streamline workflows and surface insights. You will balance big‑picture thinking with hands‑on execution, partnering closely with Engineering, IT, and operational leaders to convert cutting‑edge technologies into measurable business impact. Responsibilities In this role, you’ll: <ul> <li> Product Vision &amp; Roadmap: Develop and own the product vision, strategy, and multi-year roadmap for internal Sales, Ops, Support and customer service AI solutions, aligning with company goals and stakeholder needs.</li> <li> Requirements Elicitation: Lead discovery sessions, analyze data, and map user journeys to capture needs, then produce complete, prioritized BRDs and user stories so Engineering can build the right solution on the first try.</li> <li> Team Leadership: Manage a team of passionate product managers. Foster professional growth and a collaborative, high-performance culture.</li> <li> Cross-Functional Collaboration: Partner closely with efficiency engineering, IT, support operations, R&amp;D, and business leaders to define requirements, set priorities, and deliver excellent internal user experiences.</li> <li> Internal Customer Advocacy: Gather feedback from internal customers (e.g., support reps, implementation teams) to identify pain points and opportunities for improvement.</li> <li> Outcome-Based Measurement: Define product success using internal metrics such as engagement, productivity, process efficiency, CSAT, and adoption, not revenue.</li> <li> Project &amp; Program Management: Leverage experience running a PMO to foster best practices in project delivery, change management, and stakeholder communication. Shepherd standard joint‑SDLC practices to keep Engineering and Product in lockstep</li> <li> Continuous Improvement: Foster a culture of data-driven decision-making, proactively identifying opportunities to automate, streamline, and scale internal support operations.</li> </ul> Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>12+ years in technical product management</li> <li>5+ years in management, with 3+ years’ experience of leading a management team with subordinate direct reports</li> <li>Prior hands-on leadership of a project management office (PMO) or a comparable project/program leadership role.</li> <li>Commensurate Bachelor’s or Master’s degree in business administration, information technology, engineering, computer science or a related field</li> <li>Demonstrated expertise applying AI/ML or LLM technologies to business‑process automation</li> <li>Fluency with modern cloud architectures, APIs, and workflow automation tools.</li> <li>Experience with customer service technologies such as CRM, helpdesk, knowledge management, or internal collaboration platforms.</li> <li>Track record of delivering cross-functional projects in matrixed organizations.</li> <li>Exceptional communication skills, both written and verbal.</li> <li>Empathy for internal users, strong sense of ownership, and a passion for process improvement and enablement.</li> <li>Demonstrated ability to measure and communicate success using non-monetary KPIs.</li> </ul> Desired: <ul> <li>Experience working in the SaaS or enterprise software industry.</li> <li>Experience with agile software development and release processes.</li> </ul> Location This role will be remote and based in the USA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $167,800.00 - $209,700.00.</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $177,700.00 - $222,100.00.</li> <li>Based in the San Francisco Bay area, California: $197,400.00 - $246,700.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until July 30, 2025, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio

Director, Product Management - Efficiency Operations

<h1>Organization</h1>Alternative Court Program<h1>Pay</h1>$0.00<h1>Pay Frequency</h1>Monthly<h1>Full Time / Part Time</h1>Full time<h1>Job Summary</h1>DEFINITION Under general supervision, receives visitors and callers, provides information and performs various clerical duties for the Alternative Court Programs by performing the following duties.<h1>Job Description</h1><h1>ESSENTIAL JOB FUNCTIONS</h1>Receive visitors and caller; determine nature of business and supplies information, as authorized; direct individual to proper person through the use of Microsoft Teams and text messaging. Answer incoming telephone calls and refer to proper individual, take messages or handle in the most appropriate manner. Receive, sort, stamp and distribute mail. Will receive, and sign for, if necessary, all incoming mail via USPS, FedEx, UPS, etc., and notifying appropriate staff of items. Will assist staff with copying needs, mailings, filing, etc., as requested. Primary individual responsible for maintaining the appearance the office/conference rooms/kitchen/common hallway, etc. The receptionist will be responsible to completing critical data entry daily utilizing a Salesforce platform. Type correspondence, reports and other material for staff. Perform other duties as assigned.<h1>Additional Job Description</h1><h1>REQUIRED SKILLS, KNOWLEDGE AND ABILITIES</h1>Skill in receiving visitors; in maintaining records and files; in personal computer; and in typing. Knowledge of departmental policies and procedures; of regulations; and of services provided.Ability to understand and follow oral and written instructions; to exercise tact, patience and courtesy in dealing with others; to speak clearly, distinctly and in a pleasing tone; to detect clerical errors; and to cooperate and work with others.<h1>SUPERVISORY RESPONSIBILITIES</h1>This job has no supervisory responsibilities.<h1>QUALIFICATIONS</h1>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<h1>EDUCATION and/or EXPERIENCE</h1>Education equivalent to graduation from a standard four-year high school, supplemented by a course in typing, and over one year work experience as receptionist or related work. Prior experience working within the justice system, working knowledge of computer systems, and a welcoming demeanor aligned with proper customer service engagement.<h1>LANGUAGE SKILLS</h1>Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.<h1>MATHEMATICAL SKILLS</h1>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.<h1>REASONING ABILITY</h1>Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.<h1>CERTIFICATES, LICENSES, REGISTRATIONS</h1>None required.<h1>PHYSICAL DEMANDS</h1>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.<h1>WORK ENVIRONMENT</h1>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.<h1>Location</h1>Alternative Court Program (TCACP)

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