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Job Description: Job Description: The APAC Asset Services department is responsible for Corporate Actions events relating to Equity products. The position will manage the Corporate Actions processes and control where you will have the exposure to deal with Traders, Stock Loan counterparties, exchanges and registrars day to day for managing various tasks such as Corporate Actions notification, election and entitlement management, handling Client queries, escalation and breaks solution. You will be exposed to both internal and external auditors and global teams to support wide range of risk, control and oversight function within the department This role requires candidate who has strong leadership skill with aptitude for problem solving, attention to detail, a risk and control awareness, taking lead in decision making and building good working relationship with various internal and external stakeholders. Responsibilities: To manages overall Corporate Action Custody processes in an accurate, timely and consistent manner, in accordance with departmental procedures and to the agreed service level <ul> <li>Ensure highly robust control over all daily tasks</li> <li>Managing internal and external stakeholders on Corporate Action issues</li> <li>Adherence to documented procedures, control guidelines and compliance framework</li> <li>Accountable for reconciliation breaks in accounts on a daily basis and ensure timely clearance</li> <li>Ensuring that all queries are attended to and investigated promptly</li> <li>Supporting change by assisting in devising and implementing improved processes</li> <li>To support control framework (Audits, System Access Controls, Procedure Controls, Record Retention, Client Asset Control, New Employee on boarding, supporting Operational Risk &amp; Control initiatives, Business Continuity Plan, Global Reconciliation Governance approvals)</li> <li>Develop internal quality control routines for Asset Services</li> <li>Management Reporting</li> <li>Raising issues of risk where necessary </li> </ul> Requirements: <ul> <li>Tertiary education with a good academic track record</li> <li>5 years or more of experience in Corporate Actions or similar scope</li> <li>Managerial experience in managing a team</li> <li>Strong knowledge of Corporate/Investment Banking within the Prime Brokerage/Custody space is preferred</li> <li>Ability to prioritise heavy workloads and work efficiently in dynamic environment to meet deadlines</li> <li>An independent and proactive worker with strong communication skills</li> <li>Driven and self-motivated individual</li> <li>Ability to work well under pressure and flexible to adjust to changing priorities.</li> <li>Exposure to Data analysis, Audit, Risk and control function</li> <li>A flexible approach to work</li> <li>Strategic Thinker</li> <li>Good organizational skills</li> </ul> Other Qualifications: <ul> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.</li> <li>Excels in working among diverse viewpoints to determine the best path forward.</li> <li>Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change.</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.</li> <li>Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.</li> </ul>

Bank of America

Vice President, APAC Asset Services, Global Markets Operations

Job Description: About Bank of America: Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading. Connecting Asia Pacific to the World Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies. Key Responsibilities The GPO Project Consultant provides consulting expertise to implement changes and solutions in the payment business. You will be required to represent payment operations in projects defining requirements, conducting analysis with data, identifying and limiting impacts and risks, overseeing quality assurance, managing resources and ultimately delivering changes and solutions for the payment domain. This role requires a thorough knowledge of the operations area where you will be able to assess and analyze the impact of new initiatives to the team. You will join a close-knit and industrious team of professionals in our GPO organization where you will be responsible for: <ul> <li>Driving the end-to-end integration of various work streams in order to deliver the intended project scope and solution including requirements gathering, data mapping, project execution, integration and implementation.</li> <li>Developing project plans managing and aligning resources to key project roles.</li> <li>Directing the work efforts of resources that may be functionally aligned as part of the project.</li> <li>Connecting with internal and external subject matter experts and stakeholders to escalate, discuss and debate issues and challenges.</li> <li>Establishing clearly defined responsibilities and accountabilities across project participants including others outside of operations that may become involved or impacted by the project.</li> <li>Leading risk management and mitigation planning readiness, change adoption, stakeholder management, and quality assurance.</li> <li>Ensuring all applicable change requirements are satisfied.</li> </ul>

Project Consultant - Global Payment Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Your background <ul> <li>5-7 years’ experience in Anti-Money Laundering (AML)/ Know your customer (KYC).</li> <li>Well versed with Country regulations for corporate customer KYC’s.</li> <li>Preferred: Certified Anti-Money Laundering Specialist (“CAMS”) or any other AML /KYC certifications.</li> <li>Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions.</li> <li>Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.</li> <li>Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word</li> <li>Excellent interpersonal skills for motivation, collaboration and encouragement</li> <li>Excellent communication skills to demonstrate collaborations with various groups as and when required.</li> <li>SGT 9:00 AM – 6:00 PM, with required flexibility in order to complete refresh within the time-period</li> </ul> What you can expect The Periodic refresh Team are a part of Global Banking &amp; Global Markets Operations which ensures the Periodic Refresh or reviews are completed within the stipulated timelines as per their dynamic risk rating. The Team works with refresh analyst globally and ensures the regulations for corporate clients are satisfied. The Team more over acts as a support function and performs processes like Document Gap analysis, Document Reviews and Enrichment of cases. The team participates in periodic internal and external audits, regulatory submissions and furnish refresh datapoints to relevant stakeholders. The Role Full Time Employee to support the AML/CDD, Global Banking and Markets Refresh process. The team covers Periodic Refresh or reviews &amp; CKYC (Centralized KYC) as its core activities and are responsible for completing AML/CDD checks in line with country standards and CIP/CDD procedures. What you will do <ul> <li>Perform document Gap analysis with available documents and ensure it meets the regulation.</li> <li>Perform CKYC Process and ensure timeliness.</li> <li>Provide support to Periodic Refresh or reviews by conducting required validations and other sub processes that might be required to fulfill the checklist.</li> <li>Be well versed &amp; ensure any new regulations improvised/altered or added by regulator are put to implementation.</li> <li>Partner with colleagues in Banking, Sales, FLU cross regional teams and other groups as needed.</li> <li>Partner with MLRO for cases where guidance or relevant approvals are required to help complete refreshes on time.</li> <li>Monitor and understand the risks and impacts of non-compliance with KYC processes, including restrictions, closures.</li> <li>Participate in internal &amp; external audits which requires deep research and investigation skills.</li> <li>Provide support in any remediations which might have tight deadlines.</li> <li>Prepare the MIS &amp; Control reports and ensure the various stakeholders queries are answered.</li> <li>Challenging the status quo and suggest process streamlining where required.</li> <li>Embrace a collaborative and output-oriented culture.</li> </ul>

Assistant Vice President - AML Refresh Operations - Global Banking and Global Markets

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing analysis for one or more operations product areas in the delivery of moderately complex regulatory reporting and/or regulatory processing. Key responsibilities include analyzing and resolving highly complex operations problems, projects and initiatives, and contributing to the resolution of highly complex problems. Job expectations include coordinating across multiple operations functions and products with the introduction of new initiatives, systems, products, services, and processes. As part of the larger Global Banking &amp; Markets organization in Asia, the Non-Financial Regulatory Reporting team (APAC NFRR) governs and manages operational risk (people, process, systems and external event risks) and controls across various Banking and Markets operations units in Asia Pacific. Key Responsibilities NFRR COE team is part of the Global NFRR COE team. The role supports front line unit leaders in implementation and ongoing management of changes, remediation, initiatives in NFRR space, including: • Primary contact for the NFRR Program related Initiatives/Changes/Remediation • Ensure changes • Identify change implementation risks and ensure those are signed off by the respective stakeholders • Communicate project risks and go to green plans to business leaders • Working with report owners to facilitate implementation of changes. • Ensuring that the regional governance model operates as designed including regional governance meetings with key stakeholders, the provision of metrics and reporting, follow up on issues • Developing and producing metrics and analytics on regulatory reporting changes and issues, if any. • Provide appropriate status communication to governance forums and relevant stakeholders • Provide Regulatory Reporting Risk subject matter expertise for Technology &amp; Operations areas • Develop and maintain relationships with Operations, Technology, Audit, Compliance and other control groups Responsibilities:• Delivers moderately complex regulatory reports to regulatory agencies in line with expectations on completeness, accuracy, and timeliness • Executes control practices, including compliance with all regulatory and policy requirements, including data quality standards • Documents key risks, performance indicators, desktop procedures, controls and metrics related to reporting, and executes quality assurance, quality control, and report production tasks for regulatory reports • Supports the response to regulatory agencies and internal control partners on inquiries and reporting breaches • Participates in the representation of the reporting function to control partners (e.g., Audit and Compliance) • Identifies, tracks, and remediates errors, breaches, data issues, and control enhancements that impact reports • Contributes to the partnerships with key stakeholders, including upstream process owners, data providers, and Non-Financial Regulatory Reporting Interpretation and Technology teams Skills: <ul> <li>Problem Solving</li> <li>Reporting</li> <li>Attention to Detail</li> <li>Critical Thinking</li> <li>Data Quality Management</li> <li>Prioritization</li> <li>Risk Management</li> <li>Analytical Thinking</li> <li>Data Mining</li> <li>Decision Making</li> </ul> Required Skills: • Strong communication skills and ability to build relationships at all levels • Ability to work within a team environment and to stick to deadlines • Strong MS Office skills, particularly Excel, PowerPoint, and SharePoint • Ability to manage projects • Experience of analyzing and documenting business processes, and developing solutions • Experience of regulatory reporting processes • Ability to analyze and manipulate data • Critical thinking/analytical skills, challenge mindset • Strong ability to document information and metrics in a concise, accurate, and well-presented way • Banking experience in Technology, Operations, Compliance, Audit, Risk Background Desired Skills: N/A

14 Operations Jobs in Singapore