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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.We're looking for an experienced, motivated Senior Technical Program Manager to oversee high visibility programs for our team and streamline our processes for building great customer and merchant products. As our products scale in complexity to meet our accelerating business and expanding product lines, our program management practices need to scale with it. You will help our Product and Engineering teams develop processes and frameworks for building quality software, while evaluating new technology developments to drive potential features and products. What You’ll Do: <ul> <li>Drive complex, multi-disciplinary, and highly visible technical programs in service of our team’s mission of expanding our consumer product suite and platform capabilities</li> <li>Coordinate across engineering teams and non-engineering stakeholders through the full program lifecycle to plan requirements, identify risks, manage program schedules, and communicate clearly with cross-functional partners across the company</li> <li>Understand technical implementation at the architecture level and propose technical alternatives, ask questions that clarify priorities and push the team to be effective, and develop domain and technical knowledge</li> <li>Partner with Product and Engineering to plan requirements, identify risks, manage program schedules, and drive alignment with cross-functional partners across the company</li> <li>Track progress, resolve dependencies, evaluate risks, and communicate status to upper management and project stakeholders, and engage the project teams to achieve goals</li> </ul> What We Look For: <ul> <li>Bachelor's degree in Computer Science, Electrical Engineering, or equivalent practical experience</li> <li>5 years of proven experience managing technical programs </li> <li>Passion and drive to change consumer finance for the better</li> <li>Organized and strategic approach to collaborating across multi-disciplinary teams</li> <li>Obsesses over getting the details right but knows how to ship on time</li> <li>Working and driving strategic programs and building a remote friendly culture.</li> <li>Track record of successfully driving complex large technology applications and geographically distributed backend systems.</li> <li>Track record of strong stakeholder management with Engineering, Product, Design, Analytics, and other cross-functional teams.</li> <li>Prior experience in FinTech, Payments or Commerce is a plus.</li> </ul> Pay Grade - L Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $160,000 - $210,000 USA base pay range (all other U.S. states) per year: $142,000 - $192,000 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's <a href="https://www.affirm.com/global-candidate-privacy-notice" target="_blank">Global Candidate Privacy Notice</a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Affirm

Senior Technical Program Manager

<h2>About the team</h2>Zillow Home Loans (ZHL) provides customers with a streamlined option for their home financing needs. By utilizing Zillow's home-buying expertise and cutting-edge technology, we’re working to create an easier, smoother ‘check-out’ experience for real-estate transactions. The Business Operations (“BizOps”) team serves as the central nervous system of ZHL, responsible for defining and delivering ZHL’s next phase of evolution and growth. This team focuses on our most critical and strategic cross-company projects, ranging from overall company strategy to owning key strategic projects in partnership with senior-most leaders across Zillow Group.<h2>About the role</h2>Zillow Home Loans is seeking a highly analytical, strategic, and collaborative Senior Manager to build and lead the Sales Operations and Planning team within Sales Operation. This team will be focused on data-driven decision-making to optimize performance for our sales organization. This role is pivotal in driving business insights, shaping sales strategies, and enabling data fluency across sales leadership, broader Business Operations, and our support functions.You will lead a team of analysts and work cross-functionally to deliver high-impact analyses, business recommendations, and frontline reporting that enhance our mortgage sales effectiveness and support Zillow’s broader mission to simplify real estate transactions.What you’ll do:<ul> <li>Team Leadership: Build a high-performing Sales Analytics function within ZHL’s Sales Operations team &amp; partner with Sales leadership to optimize sales performance and drive adoption of frontline reporting and tooling </li> <li>Senior Stakeholder Management:: Develop and present impactful analyses, dashboards, and strategic recommendations to senior executives and stakeholders</li> </ul><ul> <li>Cross-functional Leadership: Act as a strategic partner to Sales, Finance, Marketing, and Product teams to align on initiatives, share insights, and drive operational excellence. </li> <li>Sales Performance: Own and be accountable for driving sales productivity improvements across core sales metrics; lead business review meetings with frontline sales leaders to ensure reinforcement of core sales metrics and sales motion improvements</li> </ul><ul><li>Sales Tooling: Partner with Business Analytics and Data Engineering to design and maintain scalable reporting solutions on core KPIs including lead conversion, pipeline velocity, rep performance, and partner engagement</li></ul><ul><li>Headcount &amp; Territory Planning: Own the analytical framework for capacity management, including regional headcount and territory planning to enable load balancing and business growth</li></ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $139,800.00 - $223,200.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>10+ years of relevant experience, preferably within high-growth startups, fintech, investment banking and/or management consulting</li> <li>5+ years of experience as a sales operations manager with experience working with a high velocity, high volume sales team</li> <li>3+ years of people management experience</li> <li>Expertise in sales analytics or revenue operations; experience in the mortgage, fintech, or high-growth SaaS industries preferred</li> <li>Experience partnering with front-line sales leaders to drive sales performance and operational excellence</li> <li>Strong program management skills with experience leading end-to-end execution of projects/programs that have transformed company operations and delivered quantifiable business impact</li> <li>Advanced knowledge of SQL, Excel, and data visualization tools (e.g., Tableau, Power BI); familiarity with Python or R is a plus</li> <li>Solid understanding of CRM systems (e.g., Salesforce), contact center metrics, and customer lifecycle analytics.</li> <li>First-principles thinker (e.g., ability to question how we are working rather than simply executing)</li> <li>Excellent written and verbal communication with strong executive presence</li> <li>An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity</li> <li>Bachelor’s degree required, MBA preferred </li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Senior Manager, Sales Operations and Planning

Thermal Specialties is looking for an Administrative Assistant for our Heat Treat Division in Tulsa, OK. The purpose of this position is to: 1) Coordinate and process order receiving and entry into Visual Shop 2) Maintain and manage customer paperwork during order processing 3) Answer inbound customer call requests for pick-up and order status questions 4) Process final shipping paperwork and assemble delivery package 5) Maintain customer files including customer's PO, TSI shop order, shipper, certification, and invoice. Role and Responsibilities: <ul> <li>Coordinate and process order receiving and entry into Visual Shop</li> <li>Maintain and manage customer paperwork during order processing</li> <li>Answer inbound customer call requests for pick-up and order status questions</li> <li>Process final shipping paperwork and assemble delivery package</li> <li> Maintain customer files including customer's PO, TSI shop order, shipper, certification, and invoice </li> </ul> Qualified Candidates must possess: <ul> <li>Education must be a high school diploma or equivalent </li> <li>Bachelors degree in business is preferred.</li> <li>Valid driver’s license</li> <li>Minimum 2 years experience in a manufacturing industry</li> <li>Exposure to accounting principles; excellent organization; excellent computer skills. </li> <li>Has knowledge of commonly used concepts, practices, and procedures within manufacturing industry.</li> <li>Must be able to interact with employees and customers of varied backgrounds. Must be a team player and work well both independently and in a team environment. </li> </ul> Job Type: Full-time Benefits: <ul> <li>Paid Time Off</li> <li>Health insurance</li> <li>Dental insurance</li> <li>Vision insurance</li> <li>Short and long-term disability</li> <li>Life insurance </li> <li>401K &amp; Roth (matching available)</li> <li>Flexible Spending Account</li> <li>Employee Assistance Program </li> </ul>

Thermal Specialties, Inc.

Administrative Assistant - Tulsa

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. Coinbase is seeking a highly organized and detail-oriented Regulatory, Program Manager to join our dynamic Legal &amp; Compliance team. This role will be crucial in supporting the management of Coinbase’s state money transmission licenses. The Regulatory, Program Manager will be primarily responsible for ensuring timely and accurate regulatory reporting and notifications under these licenses, as well as assisting with other licensing-related tasks. A key aspect of this role involves significant cross-functional collaboration to gather necessary information from various teams across Coinbase. The ideal candidate will possess a strong understanding of regulatory requirements, knowledge of the cryptocurrency industry, excellent project management skills, and the ability to work effectively with diverse stakeholders. Prior experience with state money transmission reporting regimes is required. What you’ll be doing (ie. job duties): <ul> <li>Manage and execute the preparation and submission of periodic and ad-hoc regulatory reports required under state money transmission licenses.</li> <li>Track and ensure timely submission of all regulatory notifications, including changes in control, key personnel updates, and other reportable events.</li> <li>Develop and maintain a comprehensive calendar of all state regulatory reporting deadlines and notification requirements.</li> <li>Interpret state regulatory requirements and translate them into actionable processes and procedures.</li> <li>Collaborate extensively with internal stakeholders, including Legal, Compliance, Product, Engineering, and Operations teams, to gather necessary information for regulatory filings.</li> <li>Maintain organized and up-to-date records of all state licenses, regulatory filings, and correspondence.</li> <li>Assist in the preparation and coordination of regulatory examinations and audits related to state licenses.</li> <li>Monitor changes in state money transmission laws and regulations and assess their potential impact on Coinbase’s licensing obligations.</li> <li>Contribute to the development and improvement of internal processes and controls related to state license management.</li> <li>Support other licensing-related projects and initiatives as needed.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>Minimum of 5 years of experience in a regulatory compliance role, preferably within the financial services or technology industry.</li> <li>Familiarity with the cryptocurrency or blockchain industry.</li> <li>Demonstrated experience with regulatory reporting and notification processes, with prior experience in state money transmission reporting regimes.</li> <li>Strong understanding of state regulatory requirements and the ability to interpret complex regulations.</li> <li>Excellent organizational, project management, and time management skills with a proven ability to meet deadlines.</li> <li>Exceptional attention to detail and accuracy.</li> <li>Strong written and verbal communication skills.</li> <li>Proven ability to work effectively and build strong relationships with cross-functional teams.</li> <li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li> <li>Ability to work independently and collaboratively in a fast-paced environment. </li> </ul> Nice to haves: <ul> <li>Experience in a regulatory compliance role within a cryptocurrency or blockchain company</li> <li>Experience interacting with state regulatory agencies.</li> <li>Experience with GRC (Governance, Risk, and Compliance) tools. </li> <li>Bachelor's degree in a relevant field (e.g., Business Administration, Legal Studies, Finance, Public Policy).</li> <li>Paralegal certification or equivalent experience.</li> </ul> Job #: P70612 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $117,385—$138,100 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Regulatory, Program Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems. Position Summary: Seeking a talented and experienced Key Management Service (KMS) Operations resource to join our team. In this role, you will be responsible for ensuring the reliability, scalability, and security of a robust key management infrastructure. Work closely with our engineering, operations, and security teams to design, implement, and maintain highly available and performant KMS solutions.​ Responsibilities: <ul> <li>Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems</li> <li>Mentors other team members and provides technical leadership</li> <li>Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment</li> <li>Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications</li> <li>Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly</li> <li>Deploy, and maintain key management infrastructure to meet security and compliance requirements.</li> <li>Monitor and optimize the performance and scalability of KMS Infrastructure.</li> <li>Implement and enforce security best practices to protect sensitive data and cryptographic keys.</li> <li>Collaborate with Engineering and other cross-functional teams to implement automated workflows for key lifecycle management.</li> <li>Participate in on-call rotations and respond to incidents in a timely manner.</li> <li>Conduct post-incident reviews and implement preventive measures to minimize the risk of recurrence.</li> <li>Stay up-to-date with industry trends and emerging technologies related to key management and cryptographic standards.</li> </ul> Required Qualifications: <ul> <li>Hands on experience working on Linux/Unix and/or Windows server platforms</li> <li>Strong understanding of cryptographic principles and key management best practices</li> <li>Experience working knowledge of Hardware Security Modules (HSM) such as Thales HSM or Cipher Trust Manager.</li> <li>Experience with key management systems such as AWS KMS, Azure Key Vault, or Google Cloud KMS.</li> <li>Proficiency in at least one programming language (e.g., Python, Java, Go) and experience with automation tools (e.g., Ansible, Terraform).</li> <li>Excellent troubleshooting and problem-solving skills.</li> <li>Strong communication and collaboration skills.</li> <li>Familiarity of Incident and Problem Management systems like Remedy or ServiceNow.</li> <li>Ability to work independently and as part of a team in a fast-paced environment.</li> </ul> Desired Qualifications: <ul> <li> Deep understanding of Key Management practices.</li> <li>Thales HSM, Cipher Trust Manager, Linux, Scripting</li> <li>Ability to quickly learn new technologies</li> <li>Experience with Industry monitoring tools</li> <li>Prior experience with Operating critical Infrastructure or Application environments</li> <li>Problem solving skills with the ability to troubleshoot and resolve issues related to key management services, including encryption, decryption, and key rotation</li> </ul> Skills: <ul> <li>Innovative Thinking</li> <li>Production Support</li> <li>Result Orientation</li> <li>Risk Management</li> <li>Solution Design</li> <li>Adaptability</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Influence</li> <li>Solution Delivery Process</li> <li>Architecture</li> <li>Automation</li> <li>DevOps Practices</li> <li>Project Management</li> <li>Stakeholder Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Technology Operations Specialist II - Key Mgmt. Systems

Job TitleOperations AnalystJob Description SummaryKey account role supporting the Facilities Management (IFM) and Engineering teams in meeting their strategic business objectives, compliance requirements, and key performance indicators. Operates as an integrator between the IFM teams, COE platform, Shared Services, and field operations as well as with vendors and account leadership. This position is responsible for related data integrity and reporting tools for the delivery of IFM services and ensures the reliability of the service lines' work product and enhances the IFM services process to improve efficiency as well as support relationships with service providers and create vendor management routines. The role will develop and maintain related facility management processes playbooks, notably for IFM tracking databases utilized. The candidate must have a strong data governance focus, excellent communication skills, be able to organize and prioritize multiple tasks, and consistently make effective, high-quality decisions. In addition, this position will develop and implement analytical reporting models for account and client management as needed. Primarily working in client-based systems to create visualizations and custom reporting, using multiple data sources to assist the IFM team and client in timely data management processes and quality and reliability of deliverables for decision-making presentations. The ideal candidate will thrive in a fast-paced environment and be skilled at handling and prioritizing multiple demands and projects to meet deadlines. The candidate must have some understanding of facility management operations, CMMS systems, and be able to identify, process and develop action plans and best practice solutions. The role will act as a steward for operational excellence initiatives and see-through service delivery through coordination of the Operations program, performing at the highest of ethical standards, reflecting the core values of C&amp;W as defined in its Business Code of Conduct, Policies, and Procedures Manual, and other related company policies.Job Description<ul> <li>Support the IFM strategic KPIs and create cohesive, scalable processes for the IFM service line that support our company and account goals and drive employee engagement and operational excellence.</li> <li>Work cross-functionally with stakeholders and business partners to ensure goal-oriented programs and operational strategies align with account goals, leveraging internal company-wide resources and advocating, supporting, and increasing adoption of account-wide IFM initiatives.</li> <li> Assist in the preparation of IFM market, personnel, and related fleet or other resource information for use in presentations and meetings and speak to market information. </li> <li>Dissect processes and information to construct clear findings resulting in improvement recommendations, such as designing changes to a functional unit’s workflow and influencing others to buy in on those changes.</li> <li>Manage the project work (task, sequencing, milestones, risk, and contingencies) to ensure that the project is launched on time and within time constraints.</li> <li>Interprets collected data. Identifies functional requirements through process analysis, review of documents and procedures. </li> <li>Maintain organized records to ensure any implemented system of checks and balances is being continually met for IFM compliance. </li> <li>Conducts audits and inspections and documents the organization's processes to ensure performance and adherence to quality requirements.</li> <li>Ability to work in and maintain complex database applications (for example, SharePoint sites, BI dashboards, and playbooks).</li> <li>Development of operational standards/playbooks / operating manuals for all aspects of the client workplace.</li> <li> Proactively review workplace systems/processes to innovate and continuously improve the customer journey and workplace experience. </li> <li>Skilled in creating presentations, process flows, and diagrams to accompany documentation.</li> <li>Understanding internal and external clients’ requests and maintaining the skills, knowledge and know-how to clarify requests in order to deliver desired results.</li> <li>Possess strong knowledge of Microsoft Office 365 applications</li> <li>Ensure corporate standards and internal company processes and systems are leveraged.</li> <li>Comply with all company and account safety procedures, including completing all required C&amp;W Safety Training as scheduled annually.</li> <li>Other duties as assigned. </li> </ul>KEY COMPETENCIESCommunication Proficiency (oral and written). Well-versed in project and process management. Analytical Problem Solving &amp; Critical Thinking Analysis skills. Sense of Urgency Detailed Oriented, Organized and Technical Proficiency.C&amp;W CORE STANDARDSArticulate and live the Cushman &amp; Wakefield culture, model organizational values, and required behavior, and hold others (employees and peers) accountable for their actions by identifying and acting on behavior that is inconsistent with agreed standards.Comply with all Cushman &amp; Wakefield systems that are in place to meet the health and safety obligations of the organization.Work safely and avoid placing yourself or anyone else’s health and safety at risk by your acts or omissions.Comply with Cushman &amp; Wakefield Environmental policies and adhere to procedures and work instructions that are relevant to your activities.Operate in a manner that will minimize any adverse environmental impacts associated with your activities.Actively participate within a community of practice group within Global Occupier Services by sharing information and strategies that result in the best outcomes for the client and Cushman &amp; WakefieldUnderstand the Cushman &amp; Wakefield brand and expertise of services delivered to ensure all opportunities to provide a full-service offer to clients are available.Regularly engage with the Cushman &amp; Wakefield CRE team to leverage their knowledge.Related requirementsAny combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain knowledge and abilities would be:EducationA High School Diploma or GED Equivalent is required.Higher level education, having obtained an AA, BA, BS, or related is preferred but not required.Years of Relevant ExperienceMinimum of 5+ years’ or more of administrative support or operational coordinator experience is required.Licenses or CertificationsN/AKnowledge, Skills &amp; Abilities<ul> <li>Advanced proficiency with standard office applications and industry software such as Microsoft Office (SharePoint, Word, Excel, Access, Outlook, and PowerPoint), Smartsheet, Adobe Acrobat, and GSuite conferencing with MS Teams, Zoom, BlueJeans.</li> <li>Understanding of Facilities Management a plus.</li> <li>Ability to identify and resolve any problems in the IMF operations processes.</li> <li>Knowledge of the real estate industry and business model a plus.</li> <li>Ability to provide solid customer service while exercising diplomacy.</li> <li>Ability to work independently with minimal supervision and manage time efficiently.</li> <li>Ability to work with a diverse group of professionals in close cooperation and influence positive outcomes.</li> <li>Strong organizational skills with the ability to multi-task -productively and efficiently work on multiple projects simultaneously in a fast-paced, ever-changing environment.</li> <li>Ability to grasp modern technology quickly.</li> </ul>Physical Work Requirements The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions: Environment: Role is remote / work from home with typical business working hours expected supporting an East Coast / EST client account. Typical equipment supplied for the role includes a company laptop computer, monitor, and mobile phone. The role is expected to provide an internet connection at their remote location with no reimbursement for internet costs. If remote work is not preferred a local hub office to the candidate’s location may be an alternative assigned work location.Physical: Sufficient physical ability to work in a home office setting and operate office equipment; to perform light to moderate lifting and carrying; standing, walking, or sitting for prolonged periods of time.Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. Regularly required to utilize vision abilities, allowing reading of printed material, drawings, and schematics.Hearing: Hear in the normal audio range with or without correction. Scheduling Most schedules work typical business hours based on the location assigned. Must be willing and able to support after-hours/weekend activity as required. Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.Conditions of employmentAll offers of employment are contingent upon:Legal Documentation establishing identity and eligibility to be legally employed in the US/United States CitizenshipDrug TestingCriminal background checkClean DMV record (for related driving roles)Education verificationReference checksAAP/EEO STATEMENT C&amp;W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $55,250.00 - $65,000.00Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

Operations Analyst

<h1>Provider Services - Supervisor Credentialing 115-4004</h1> Tulsa, OK, USA Req #641 Friday, May 30, 2025 JOB SUMMARY: Responsible for supervising credentialing personnel and oversight of training. Supervise workflows and projects to support timely, efficient production. Responsible for ensuring credentialing policies and procedures are compliant with regulatory agencies and accreditation standards. KEY RESPONSIBILITIES: <ul> <li> Provide day-to-day supervision of personnel. Evaluate performance of direct reports and provide regular feedback individually and to the team.Identify improvement opportunities to support continuous development.Assists in the maintenance of MD Staff Software to ensure quality provider data. Responsible for updating policies and procedures with regard to all credentialing and provider data processes. </li> <li> Assists in coordinating the agenda, reporting and follow-up of activities related to the Credentials Committee.Responsible for ongoing sanctions review of all providers through internal monitoring activities. Coordinate, assist in, and follow up of the weekly audit of credentialing files. </li> <li>Responsible for supervision, including monitoring and assessing reports, to ensure providers are credentialed in accordance with state mandates, and policy and procedures. Responsible for oversight of initial processes, reappointment processes, and CAQH utilization.</li> <li>Report on credentialing activities and performance to the appropriate internal committees. Responsible for interdepartmental communication to provide and receive assistance regarding credentialing applications for both initial and reappointment applications. Responsible for processing credentialing related invoices and statement, including Credentials Committee Stipends, for appropriate approvals and submission to Accounts Payable.</li> <li>Assists in the Delegated Credentialing Oversight activities.</li> <li>Perform other duties as assigned. </li> </ul> QUALIFICATIONS: <ul> <li>Ability to effectively supervise others, to include the ability to maintain a positive working environment, project a positive attitude, and be a self-starting individual and maintain a team player attitude.</li> <li>Ability to work within cross-functional teams and to build effective working relationships to achieve performance objectives.</li> <li>Possess strong oral and written communication skills with an ability to interpret and communicate information effectively, including with all levels of employees as well as external stakeholders.</li> <li>Ability to handle confidential information in a professional and sensitive manner.</li> <li>Basic knowledge in Microsoft applications. </li> </ul> EDUCATION/EXPERIENCE: <ul> <li>3 years of experience in managed care, health insurance and/or health care setting</li> <li>Previous credentialing experience</li> <li> Associate’s degree in business, healthcare or related fieldpreferred </li> <li> 2 years supervision experience preferred </li> <li>Certification in credentialing (CPMSM or CPCS) preferred</li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Salary </li> </ul> <a href="#"> Apply Now </a>

CommunityCare

Provider Services - Supervisor Credentialing 115-4004

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Manager, Revenue Cycle Operations, you will help manager people and processes to achieve metrics and drive continuous improvement of the customer experience. Every day you will, identify and implement change as necessary, function as a liaison to the client and provide strong leadership to the overall call center team. To thrive in this role you must, commit to excellence through continuous staff development and engagement, service, knowledge, skills, and moral.Here is what you will experience working as a Senior Manager, Revenue Cycle Operations:<ul> <li>Effective leadership and analytical skills including working knowledge of financial statement analysis, staffing models, scheduling, and telecom opportunities.</li> <li>Exceptional ability to partner with other departments within the organization to drive results.</li> <li>Proven and measurable experience in managing and improvement of call center operations in a high call volume/demanding environment.</li> <li>Ability to mentor and build relationships to effectively manage group and interpersonal conflict situations,</li> <li>Strong negotiation, interpersonal, written, and oral communications skills – including statistical report writing,</li> <li>Computer skills: Microsoft outlook and word with advanced excel skills.</li> <li>Occasional business-related travel. (10%)</li> </ul>Required Skills:<ul> <li>Bachelor of arts or science degree or higher preferred</li> <li>Minimum 8 years of call center/contact center management experience</li> </ul>For this US-based position, the base pay range is $93,150.00 - $142,283.86 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Senior Manager, Revenue Cycle Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: <ul> <li>Responsible for planning and coordinating client events for Global Markets in the Asia Pacific region.</li> <li>Serves as an advisor and event management expert, proposing value-add event activity and direction around marketing initiatives and priorities. This includes working with the lines of business on the strategic objective and program plan for each event.<ul><li>Builds and fosters working relationships with business heads and internal clients.</li></ul> </li> <li>Works on events from conception to reconciliation; including pre-event organization, budget management, onsite execution, staff management, senior management liaison, final cost analysis.<ul> <li>Delivers flawless events from conception to reconciliation; including pre-con meetings, overall management of the event, working directly with the business, providing final cost analysis.</li> <li>Manages all logistics on-site and is responsible for making decisions and ensuring the flawless execution of event.</li> <li>Responsible for budget and timeline, choosing a venue, negotiating with suppliers, preparing creative collateral, ensuring all events are within corporate guidelines.</li> <li>Measures the success of each event with the right metrics.</li> </ul> </li> <li>Proactively works to mitigate risk, as an enterprise control function.<ul><li>Ensures events are planned within company guidelines and manages the risks associated with events to protect the brand. Proactively engages Compliance, Legal, Risk, Corporate Security, Corporate Communications and other key partners as needed.</li></ul> </li> <li>Work independently on a daily basis, both in the office and on-site at events.</li> <li>Works closely with regional marketing relationship managers to maximize opportunities and fully leverage the global marketing platform.</li> </ul> Skills Required: <ul> <li>Have a natural ability to build relationships with key partners &amp; manage relationships.</li> <li>Previous experience in a similar role for a financial institution.</li> <li>Specific experience in managing both internal and external client events, including conferences and higher end/premiere hospitality events.</li> <li>Comfortable working in a fast paced environment with demanding and challenging event hosts. </li> <li>Excels under pressure and confident handling last-minute details and changes. </li> <li>Proficiency in Microsoft applications and with the ability to learn many internal processes and procedures.</li> <li>A strong team player with excellent communication skills; ability to partner well with all levels in the organization and work well in a team environment.</li> <li>Professional demeanor; decisive with strong interpersonal skills.</li> <li>Good communication and influencing skills.</li> <li>Based in HKG and willingness to travel.</li> </ul>

Vice President, Regional Event Manager, Equities

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities: <ul> <li>Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures</li> <li>Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions</li> <li>Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Coaching</li> <li>Written Communications</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Line of Business Job Description: Perform Deposit Checks for Merrill Clients team supports the deposit of checks into Merrill brokerage accounts, the opening and sorting of mail that may contain a check, and the validation of financial transactions for Merrill brokerage accounts. <ul> <li>Gains a full understanding of each request with careful reading, research and application of product knowledge</li> <li>​Selects and executes moderately complex transaction processing and reconciliation with medium to large monetary impact according to established guidelines and procedures and within applicable systems</li> <li>Communicates effectively and efficiently with the requestor via email to resolve any issues preventing the completion of the request</li> <li>Documents all actions taken in the applicable system accurately and in a business writing style</li> <li>Meets or exceeds productivity and quality goals</li> <li>Adapts to ever changing products and services</li> <li>Complies with all Bank of America policies</li> </ul> Required Skills: <ul> <li>Account Management: ability to provide services and support to clients</li> <li>Numerical Reasoning: ability to recognize when a mathematical result is incorrect especially when adding, subtracting, multiplying, dividing and applying percentages</li> <li>Recording/Organizing Information: ability to accurately capture, summarize, and organize relevant information (such as client/employee forms) using computer applications</li> <li>Attention to Detail: ability to achieve thoroughness and accuracy when accomplishing a task and process detailed information effectively and consistently</li> <li>Relationship Building: The ability to develop, establish, and maintain ethical connections and long-term relationships with individuals necessary to complete processes and deliver the desired client experience</li> <li>Research: ability to gather information from a system, review, analyze and interpret the results to support a recommendation or solution for a client request</li> <li>Written Communications: ability to clearly convey information in written form through email in a way that easily enables the resolution of request</li> <li>Adaptability: ability to change behavior in response to or in anticipation of changes in the work environment"</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

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