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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Global Markets Administrative Assistant: Global Markets is a fast-paced business that is currently seeking a highly skilled and experienced administrative assistant to join its team. Responsibilities: <ul> <li>Provide comprehensive administrative support to a select group of salespeople and/or traders</li> <li>Effectively multitask and prioritize tasks in a fast-paced environment, maintaining a high level of efficiency and accuracy</li> <li>Answer phone lines, which entails taking accurate messages and handling calls with appropriate judgment </li> <li>Proactively manage the scheduling of meetings, anticipate necessary background materials, and effectively resolve conflicts that may arise</li> <li>Create and manage travel itineraries for the team, ensuring all logistics are in place</li> <li>Prepare and submit T&amp;Es for reimbursement for your team, ensuring that requisite documents and approvals are in order to ensure seamless processing</li> <li>Interact with clients and employees professionally, acting as a liaison and ensuring smooth communication and coordination</li> <li>Maintain an organized filing system to ensure all records (i.e., receipts, travel documents, etc.) are easily accessible</li> <li>Handle ad hoc requests from sales and/or traders as required, including other administrative tasks (e.g., client touchpoints, etc.)</li> <li>Ensure punctuality and reliability in all duties and activities, contributing to team success</li> </ul> Qualifications Necessary: <ul> <li>Minimum of 5 years’ administrative experience with a financial institution supporting teams</li> <li>Strong professional communication skills, both verbal and written</li> <li>Excellent time management, organization, and multi-tasking skills</li> <li>Exceptional problem-solving and organizational skills</li> <li>Advanced computing knowledge: Outlook, Word, PowerPoint and Excel</li> <li>Team player with exemplary work ethic that thrives in a fast-paced environment</li> <li>Strong attention to detail, ability to work effectively under pressure and time constraints</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Global Markets, Administrative Assistant

<h1>We're building a new healthcare clearinghouse</h1>In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that all insurance payers exchange transactions such as claims, eligibility checks, prior authorizations, and remittances using a standardized EDI format called X12 HIPAA. A small group of legacy clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers.Stedi is building the world’s only API-first clearinghouse. By offering modern API interfaces alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart. Stedi was ranked the #3 fastest-growing SaaS vendor in Ramp’s <a href="https://ramp.com/blog/top-saas-vendors-on-ramp-apr-2025" target="_blank">April 2025 report</a>.Stedi has lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; passion for automation and eliminating toil; $92 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more.<h2>What we are looking for</h2>Stedi is an API-first healthcare clearinghouse. By offering a modern API interface for running eligibility checks, processing claims, and ingesting ERAs, healthcare technology businesses are able to exchange transactions with payers without dealing with the EDI protocol or carrier-specific connectivity.Our goal is to increase the number of direct payer integrations that we have by 100x over the next 12 months. This is a complex problem that involves massively parallelizing a process across many payers simultaneously – a process that includes legal agreements, technical implementation and testing, relationship building, and a general do-whatever-it-takes approach to keep the payers moving through the pipeline.We are looking for an Implementation Engineer to join our growing Network Operations team. You will be the primary technical owner for all integrations that we build directly with payers and other clearinghouses. <h2>Who you are</h2><ul> <li>You have ample experience integrating with APIs: you are familiar with REST/SOAP APIs and have hands-on experience building integrations to backend systems and applications.</li> <li>You are exceptional at staying on top of many open threads simultaneously. You are hyper-responsive, organized, and thorough. You almost never drop balls.</li> <li>You have experience in customer/externally facing roles: You have experience in customer-facing roles; ideally within technical support, implementation and onboarding, or solutions engineering roles.</li> <li>You have a systems mindset. You go beyond helping with the task at hand. You are able to intuitively understand gaps as you work through implementations and are able to articulate those to both the network operations and engineering team.</li> <li>You do what it takes to get the job done. You are resourceful, self-motivating, self-disciplined, and don’t wait to be told what to do. You put in the hours.</li> <li>You move quickly. We move quickly as an organization. This requires an ability to match our pace and not get lost by responding with urgency (both externally to payers and internally to stakeholders), communicating what you are working on, and proactively asking for help or feedback when you need it.</li> </ul><h2>What you'll do</h2><ul> <li>Lead the technical integration and implementation process with hundreds of payers</li> <li>Establish and continuously improve Stedi’s “payer implementation playbook”</li> <li>Create and maintain organized documentation of new payer integrations and track implementation progress</li> <li>Collaborate with engineering, customer operations, finance, product, and legal to get each integration across the line</li> <li>Build and foster relationships with key stakeholders at payers as you navigate implementations</li> </ul>At Stedi, we're looking for people who are deeply curious and aligned to our ways of working. You're encouraged to apply even if your experience doesn't perfectly match the job description.

Stedi

Implementation Engineer, Network Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies. Responsibilities <ul> <li>Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment</li> <li>Advises on projects and directs activities of a team related to special initiatives</li> <li>Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function</li> <li>Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control</li> <li>Promote team collaboration and leadership to deliver on key priorities meeting tight deadlines</li> <li>Support user acceptance testing and production check out requirements</li> <li>Monitor/Support/Supervise production area, administrative duties, including control reporting, job aides and records filing</li> <li>Support all audits, assessments and exams, and procedure intakes as applicable</li> <li>Support management routines, Invoice Processing, Business Continuity </li> <li>Other administrative duties, as assigned</li> <li>Work flexibility, including overtime, weekends</li> <li>Identifies and recommends responsibilities and accountabilities for key programs/projects</li> <li>Work flexibility, including overtime, weekends and statutory holidays</li> <li>Work Schedule: Monday to Friday, in-office</li> </ul> Qualifications <ul> <li>Three to five years of experience within Operations environment with a financial institution</li> <li>Post-secondary education or equivalent experience &gt; 5 years</li> <li>Knowledge of cheque payment processes and Canadian clearing systems/rules and reconciliation</li> <li>Ability to execute tasks assigned with exceptional quality and accuracy</li> <li>Proficiency with Excel, Word, and keyboarding skills</li> <li>Ability to write procedures and desktop job aids</li> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Commitment to challenging the status quo and promoting positive change</li> <li>Excellent communication, organizational, and problem-solving skills</li> <li>Familiar with Payments Canada Rules and Regulations for Cheque processing (ACSS/AUSS)</li> <li>High-volume production background and management experience an asset</li> <li>Working knowledge of key Wholesale Lockbox Operations functions and capabilities an asset</li> <li>Experience in financial services preferred</li> </ul> Skills <ul> <li>Customer and Client Focus</li> <li>Problem Solving</li> <li>Risk Management</li> <li>Adaptability</li> <li>Attention to Detail</li> <li>Collaboration</li> <li>Critical Thinking</li> <li>Issue Management</li> <li>Analytical Thinking</li> <li>Decision Making</li> <li>Oral Communications</li> <li>Presentation Skills</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Operations Consultant - Canada Lockbox

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description An opportunity has opened up on the Asia Pacific, Global Accounting &amp; Reconciliation Team within Global Operations. The APAC Reconciliation team, based in Singapore, is responsible for managing a wide variety of reconciliations with focus on risk and exposure management and process improvement for the global markets business. As a member of the Team, you will prepare daily/ monthly reconciliations including month-end balance sheet attestation. Partake in tactical and strategic projects focused on improving the reconciliation space, executing controls to reduce risk across the recon utility, and overall support of the operating model. The candidate will get the opportunity to develop greater understanding as to how Bank of America operates as a whole, allowing for interaction with various operational teams across different regions. Primary Responsibility: • Serve as a reconciliation team member contributing to daily BAU production work through the completion of responsible reconciliations • Interact with stakeholders from different operational teams and locations to deliver on BAU and remediate issues • Assist with Month End Balance Sheet Attestation • Manage group mailbox and ensure queries are responded to in timely manner • Contribute to Audit Requests related to Reconciliations performed • Contribute to reducing risks and driving operational excellence in the reconciliation space • Support all other reconciliation responsibilities of the team Requirements • Minimum Bachelor's degree or equivalent • 3-5 years of Financial Industry experience, operations and/ or reconciliations experience preferred • Ability to work in a team environment and able to effectively coordinate and collaborate across various teams • Self starter, able to manage own time, work independently but know when to escalate • Ability to manage multiple priorities/ tasks to meet tight deadlines • Willingness to learn with excellent attention to detail • Excellent verbal and written communications skills • Utilizes Microsoft Office products (Word, PowerPoint, Outlook) effectively, intermediate Excel skills preferred Other Qualifications: ∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions ∙ Excels in working among diverse viewpoints to determine the best path forward ∙ Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner ∙ Commitment to challenging the status quo and promoting positive change. ∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base ∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Officer, Operations Senior Analyst (APAC Reconciliation), Global Markets Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF by gathering and organizing data to help identify, track, and report issues and control improvements for remediation. Responsibilities: <ul> <li>Supply guidance and customer service for business partners and operations teams regarding status of request</li> <li>Communicate actions on specific LOB requests to enable further action or remediation.</li> <li>Continuously monitor and update processes and procedures based on LOB/AML/CDD policies as they change due to regional or jurisdictional requirements.</li> <li>Operations coordination, planning, and measurement (metrics)</li> <li>Reporting-volumes, trends, and reconciliation as needed.</li> <li>Review data entry and information to ensure that account closures comply with guidelines.</li> <li>Assemble the information from various reports into a consolidate format to send to the Lines of Business (LOBs) for approval.</li> <li>Serve as the liaison between Client Account Offboarding &amp; Control team (CAO&amp;C) and the Lines of Business (LOB) to capture stakeholder decisions directly escalated for account closure decisioning.</li> <li>Communicate effectively with inter-department groups such as: Global Banking Client Account Offboarding &amp; Control, Global Markets Client Offboarding, Cross Line of Business, AML Restrictions, Bulk Operations Team, Data Quality, and GBS associates to send to the Line of Business (LOB) for approval.</li> <li>Create and perform Metrics along with knowledge of SAS, Teradata, Excel, and tableau.</li> <li>Create/run reports and backing them into Teradata.</li> <li>Proactively identify risk areas or gaps within current process controls and raise items to team and manager.</li> <li>Assesses the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards</li> <li>Provides administrative support for the monitoring and testing of controls by gathering and organizing data to identify issues and control improvements for remediation</li> <li>Complies with controls and Quality Assurance (QA) practices to support business continuity efforts</li> <li>Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness</li> <li>Performs QA activities including executing on controls, managing cases, and reporting results</li> <li>Supports initiatives by identifying potential procedural updates, test script updates, and data discrepancies to enhance QA program success</li> <li>Supports operational research required for regulatory exams, internal audits, and other monitoring and inspection reviews and captures data and information relevant to inspection metrics to support governance activities for dashboard reporting</li> </ul> Required Skills: <ul> <li>Excellent communications skills and ability to present to an audience.</li> <li>Ability to work in a collaborative environment.</li> <li>Ability to liaise with all levels of the firm and people with different experiences and backgrounds.</li> <li>Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.</li> <li>Strong communication skills (verbal, written and presentation) and active listening skills.</li> <li>Enthusiastic, energetic, determined, and positive – especially under pressure</li> <li>Critical thinker and risk minded.</li> <li>Preferred Intermediate proficiency using Microsoft Office products such as Word, Excel, PowerPoint</li> <li>Ability to work to manage deadlines with attention to detail.</li> </ul> Additional Skills: <ul> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change.</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base</li> <li>Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Business Control Analyst - Global Operations - Global Markets Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures. Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records. Responsibilities: <ul> <li>Maintains accuracy of client portfolio using internal and external comparison tools</li> <li>Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling</li> <li>Explores methods to enhance processes, further reduce risks, and boost client experience</li> <li>Partners with colleagues on the trade and sales support teams, as well as external agents</li> <li>Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting</li> <li>Escalates potential risks and exposures to manager in a timely manner</li> <li>Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions</li> <li>Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines</li> <li>Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.</li> <li>Liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfill refresh requirements</li> <li>Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all refresh requirements are met</li> <li>Ensure all jurisdictional regulatory requirements related to KYC are adhered to</li> <li>Support business with KYC related queries and requests</li> <li>Participate in remediation, internal/external Audits (where applicable)</li> </ul> Required Qualifications: <ul> <li>Two or more years of financial services experience</li> <li>Excellent verbal and written communications skills</li> <li>Documented experience performing in a process-oriented production environment that changes periodically</li> <li>Familiar with MS Office Suite (Excel/Word/Outlook/Access) </li> <li>Work in a team environment</li> <li>Organize work, prioritize tasks and handle multiple assignments simultaneously</li> <li>Successfully meet tight deadlines while ensuring data accuracy and integrity</li> <li>Work and execute with minimal supervision or remote management </li> </ul> Desired Qualifications: <ul><li>Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience</li></ul> Skills: <ul> <li>Data Collection and Entry</li> <li>Recording/Organizing Information</li> <li>Attention to Detail</li> <li>Critical Thinking</li> <li>Research</li> <li>Fraud Management</li> <li>Risk Management</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Quality Assurance</li> <li>Problem Solving</li> <li>Adaptability</li> <li>Customer and Client Focus</li> <li>Prioritization</li> <li>Result Orientation</li> <li>Written Communications</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

AML Refresh Ops - Ops Sr Analyst MKTS

Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar’s platform aggregates portfolio, market and client data for over $7 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, and Dubai. <h4>The Role</h4> We are currently seeking a highly skilled Staff Technical Program Manager (TPM) to join the R&amp;D Operations (R&amp;D Ops) team at Addepar. R&amp;D Ops serves as an internal shared services team for coordinating, supporting, and optimizing how teams work within the R&amp;D organization. The team’s mandate includes the following: <ul> <li>Operationalize standards for the efficient execution of Initiative management</li> <li>Streamline the process for how work gets into the R&amp;D Planning pipeline to lay the path for OKR fulfillment</li> <li>Provide guidance and governance on best practices for teams through standards and processes</li> <li>Surface R&amp;D data in analysis and reporting</li> <li>Administer configuration of systems operations utilized by the R&amp;D organization</li> </ul> This Staff TPM will play a critical role in leading large-scale, high-impact, cross-functional R&amp;D initiatives within our Product and Engineering teams. You will lead all aspects of programs and coordinate the work to be executed by the project team to ensure milestones are delivered and will surface and drive resolution to risks, issues, and blockers by clarifying assumptions. You will lead with a risk-based approach to initiative management by enabling R&amp;D teams to manage their own risks. You will provide analytical insight and foresight to help shape long-term strategy, and drive planning and prioritization for R&amp;D teams. You will work closely with senior leadership and key stakeholders to provide transparency, manage escalations, and drive business outcomes.Reasons to join our team: <ul> <li>A team culture that values ownership, transparency, collaboration, and creativity</li> <li>Opportunity to drive the highest impact initiatives in R&amp;D</li> <li>Define “how we program manage” at Addepar</li> </ul> Do you enjoy the ability to work and build your career in an exciting, fast-growing environment? If so, you’ll fit in with our open and inclusive culture that is disrupting the wealth management and financial services industry. Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $136,000 - $213,000 (base salary) + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits. <h4>What You’ll Do</h4> <ul> <li>Drive a portfolio of high-priority R&amp;D Initiatives, including the creation and management of detailed plans and artifacts</li> <li>Lead strategic and tactical weekly cross-functional technical delivery forums across Product, Engineering, Risk and other key stakeholders, as well as monthly Steering Committee forums (SteerCos) with senior leadership</li> <li>Develop strong partnerships with cross-functional teams to drive progress, facilitate collaboration, and remove obstacles</li> <li>Identify program risks and establish escalation process for facilitating “Return to Green” plan for initiatives that are off-track</li> <li>Flex technical expertise and emotional intelligence to align discussions to business outcomes; influence strategy and trade-off decisions to optimize impact and time-to-market</li> <li>Coordinate, design, and implement improvements to the quarterly R&amp;D-wide Planning process</li> <li>Establish program management standards and best practices, including systems and tools</li> <li>Create a collaborative environment that values transparency, learning, efficiency, and creativity</li> <li>Standardize JIRA use and operating metrics across teams to drive consistent telemetry, while building velocity measuring tools to track initiative and OKR progress</li> <li>Manage user permissions to R&amp;D Ops-managed systems</li> </ul> <h4>Who You Are</h4> <ul> <li>8+ years technical program management or similar relevant experience</li> <li>5+ years of successfully implementing and managing SaaS product development programs; experience in product management or engineering roles preferred</li> <li>Solid technical foundation with ability to understand and digest new technical concepts and technologies quickly</li> <li>Experience in practicing Agile, with the ability to adjust effectively based on current needs and team dynamics</li> <li>Strong experience with program management tools; proficiency in Jira required</li> <li>Strong influencing and negotiating skills at all levels</li> <li>Comfortable adjusting between the need to be tactical vs. strategic</li> <li>Expert in navigating through, and working with ambiguity by bringing structure to large/complex problems</li> <li>Organized and detail oriented; comfortable managing multiple initiatives and priorities in parallel</li> </ul> Our Values <ul> <li> Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes. </li> <li> Build Together - Collaborate to unlock the best solutions. Deliver lasting value. </li> <li> Champion Our Clients - Exceed client expectations. Our clients’ success is our success. </li> <li> Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. </li> <li> Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. </li> </ul> In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to <a href="#">TAinfo@addepar.com</a>.

Addepar

Staff Technical Program Manager

<h2>About the team</h2>Zillow Home Loans (ZHL) provides customers with a streamlined option for their home financing needs. By utilizing Zillow's home-buying expertise and cutting-edge technology, we’re working to create an easier, smoother ‘check-out’ experience for real-estate transactions. The Business Operations (“BizOps”) team serves as the central nervous system of ZHL, responsible for defining and delivering ZHL’s next phase of evolution and growth. This team focuses on our most critical and strategic cross-company projects, ranging from overall company strategy to owning key strategic projects in partnership with senior-most leaders across Zillow Group.<h2>About the role</h2>The Sr. Program Manager, Business Operations will tackle a variety of unstructured challenges, diving into a wide array of problems that drive impact for ZHL across sales, operations, product, go-to-market, and analytics. The focus of this role will be to help ZHL grow by analyzing business trends and evaluating growth opportunities, identifying white space and product strategy opportunities, supporting quarterly and annual planning, developing new operational processes, innovating our go to market strategy, and partnering with leadership on special projects. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You’ll get senior leadership exposure, focus on high-priority initiatives, and be plugged into every facet of the business. You Will Get To:Partner with senior leadership to drive growth and business impact of ZHL’s product organization:<ul> <li>Evaluate and identify growth opportunities:Perform market sizing, sensitivity analyses, and scenario modeling to identify and quantify revenue-generating product initiatives, with a focus on tools for internal sales enablement and customer experience improvements</li> <li>Influencing product strategy: synthesize customer pain points, competitive intel, and funnel data into clear roadmap recommendations for the Product Leadership Team.</li> <li>Drive funnel and performance analytics:Deep dive into the sales &amp; product conversion funnel, from lead to funded loan, and translate findings into concrete product or process recommendations.</li> <li>Develop executive-ready business cases:Prepare concise memos and presentations that link data insights to strategic choices, ensuring stakeholders understand the rationale and expected outcomes.</li> <li>Support quarterly planning:Support quarterly prioritization and OKR processes that rank proposed features by business impact and resource requirements, enabling leadership to make clear, data-backed prioritization decisions.</li> <li>Drive cross-functional projects: Coordinate with Product, Sales, Marketing, and Finance to plan and execute high-impact initiatives, monitoring progress against defined KPIs.</li> <li>Support high-priority leadership asks.Provide rapid, well-structured analyses when time-sensitive questions arise, giving executives clear options and trade-offs.</li> <li>Institutionalize operating rhythms: Support and refine OKR, KPI, and post-mortem processes that promote accountable decision-making and continuous improvement across the product organization.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $124,000.00 - $198,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Minimum of 6–9+ years of relevant experience, including 2+ years in top-tier management consulting or investment banking, plus experience working with product teams within startups, tech, or other high-growth settings. ​</li> <li>Data-driven problem solver with advanced Excel/Sheets skills and working knowledge BI tools (e.g., Looker, Tableau). SQL experience preferred.</li> <li>Proven at building market, financial, and funnel models to size opportunities and diagnose performance gaps.</li> <li>Clear communicatorwho turns analysis into concise, executive-ready memos and presentations; strong written and verbal presence with senior stakeholders.</li> <li>First-principles thinkerwho questions assumptions and designs pragmatic, scalable solutions.</li> <li>End-to-end project leaderexperienced in coordinating cross-functional teams (Product, Sales, Marketing, Finance) and delivering against defined KPIs.</li> <li>Familiar withproduct-development rhythms (OKRs, roadmap reviews, sprints) and comfortable partnering with PMs and engineers.</li> <li>Self-directed, adaptable, and effective in ambiguous, fast-moving environments.</li> <li>Nice to have: exposure to mortgage, housing finance, or related fintech domains.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Sr. Program Manager, Business Operations - Product & Growth

Job Description General Responsibilities: Manage all aspects of a facilities, materials, environmental, or geotechnical engineering project to ensure that it is safely completed on time and within scope and budget. Responsible for completing the project as per its contracted scope; monitor progress and performance against the project plan. Troubleshoot and recommend or resolve operational problems and minimize delays. May be responsible for resource management, project scheduling, budgets and forecasts, and working with external vendors, subcontractors or contractors. Conducts meetings and prepares reports to communicate the status of the project to project team and client. Set priorities, assign tasks, and coordinate project staff to meet project targets and milestones. May have responsibilities to communicate with the client and deliver work products to satisfaction of client. Coordinates effort with APR to make sure that APR has opportunity to engage throughout the project, particularly at critical junctures. Is involved with approving invoices, preparing change orders, and collections. Essential Roles and Responsibilities:<ul> <li>Under direct supervision manage a small project, or one phase of a large project.</li> <li>Implement an established project plan.</li> <li>Identify, resolve, or escalate operational problems and minimize delays. </li> <li>Lead safety efforts including preparation and compliance with approved safety plan.</li> <li>Analyze project requirements and perform calculations or writes reports and completes deliverables. </li> <li>Coordinate the activities of outside contractors to ensure they are integrated into the project and the firm receives satisfactory standards of service. </li> <li>Estimate the costs, resources, and time required to complete the assigned phase of a project and monitor activities, allocate resources and assign tasks to ensure these targets are met. </li> <li>Conduct project meetings and prepare regular reports to communicate the status of the project within and beyond the project team. </li> <li>Set priorities, assign tasks, and coordinates project staff to meet project targets and milestones.</li> <li>Submits project deliverables to client as per contract scope and schedule</li> <li>Responsible to deliver work within approved budget</li> <li>Coordinates with APR to ensure appropriate oversight is in place and sufficient time allowed for reviews of all critical junctures.</li> <li>Develop understanding and be aware of project-related risk. Be familiar with what could go wrong on a project and how to protect the Company. Be familiar with company risk policies. </li> <li>Lead safety efforts for team and ensure team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrates safety practices. Promote pre-task planning for all projects.</li> <li>Responsible for continuous quality monitoring and improvement on projects. Monitor and promote quality standards and practices.</li> <li>Responsible for providing consistent quality standards on project and proposal delivery. Engage APRs on projects at their onset.</li> </ul> Requirements:<ul> <li>Bachelor’s degree in technical discipline practices by the Firm including Engineering, Environmental Science or Geology and a minimum of 2 years’ related experience. Or, in lieu of a degree, a minimum of 6 years’ related experience.</li> <li>Valid driver’s license with acceptable violation history.</li> </ul> About Terracon Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 7,000 curious minds focused on solving engineering and technical challenges from more than 180 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs. EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

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