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Oklahoma State University

Skilled Trade Supervisor - Internal Only

<h2>About the team</h2>The Program Management team is part of the Contact Center Operations at Zillow. The Contact Center Operations team provides our customer-facing partners with the tools and resources required to function with operational rigor as we strive to give people the power to unlock life’s next chapter. This multi-functional organization supports multiple lines of business with planning and setting strategic direction, identifying and influencing how strategy is implemented, and ensuring accountability for the outcomes. We are heavy hitters who think big, adapt quickly, and team up to deliver results!<h2>About the role</h2>We are seeking a highly skilled Senior Program Manager with a consistent record of developing and managing roadmaps for integrated support and service functions. The Senior Program Manager is a senior-level member of the Contact Center Operations team that ensures our customers and partners find success with Zillow’s products and services. This role will find opportunities to improve our frontline-to-partner/customer experience and operation through tech and automated solutions, cost-saving initiatives, and funnel experimentation. This person will orchestrate large cross-functional teams, ensuring all aspects of the roadmap are delivered on. You'll play a significant role in aligning objectives with company-wide strategic direction while delivering results on time!<h2>Key responsibilities:</h2><ul> <li>Translate customers’, operators’, and partners’ needs during the buying, selling, and financing experience into testable hypotheses.</li> <li>Implement rapid ‘test-and-learn’ pilots to test new strategies and tactics and quickly scale up successful models.</li> <li>Develop and lead a robust program roadmap, drive workback schedules, measurement plans, and cross-functional resources across multiple highly-complex initiatives.</li> <li>Prioritize initiatives by establishing a clear evaluation framework and working model with key cross-functional teams (e.g. Product, Data Science, Operations) to fund resourcing.</li> <li>Leverage technology, like ChatGPT or similar AI, to drive both individual and operational gains, identifying the best use of automated, digital and human powered solutions.</li> <li>Own or play an active role in key rhythms of business in which program performance is inspected and represented holistically.</li> <li>Navigate and manage relationships with external partners through clear, respectful, and productive communication.</li> <li>Build and maintain program management frameworks, identify, implement, and teach updated methodologies and tools to improve outcomes, mentor junior team members, and increase efficiency for the team.</li> <li>Cultivate a positive team environment, encouraging open communication and knowledge sharing.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $105,900.00 - $169,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Individual who’s proven success as a principal/senior program manager or in a similar leadership role, running multiple complex initiatives from inception to completion.</li> <li>Big picture thinker with a creative approach to problem-solving - you love a challenge!</li> <li>Excellent at articulating the ‘why’ as well as the ‘what’, relying on your analytical prowess to influence partners and ensure cross-functional execution of the ‘how’.</li> <li>Hands-on self starter who thrives with a high degree of autonomy while effectively collaborating with partners to drive impact.</li> <li>Keen to break down silos, gain consensus and influence outcomes with technical partners such as product and engineering.</li> <li>Highly self motivated with the ability to work independently, prioritize, and achieve landmarks in a fast-paced environment.</li> <li>Well respected for your ability to build partnerships through trust, clarity, and shared success - encouraging a working environment that is productive for all involved.</li> </ul><h2>Qualifications:</h2><ul> <li>Bachelor's degree or equivalent experience in business, engineering, or a related field.</li> <li>8+ years of proven experience, with at least 4+ years working in strategy, program management, or business operations in a fast paced company; management consulting experience a plus.</li> <li>Strong program and project management skills; ability to juggle multiple priorities, work through ambiguous problems, align business partners, and hold partners accountable for deliverables.</li> <li>Excellent written communication skills; demonstrated ability to share complex messages concisely to diverse audiences.</li> <li>Strong executive presence and verbal presentation and meeting facilitation skills.</li> <li>Build clarity from ambiguity by leading flexible, agile, go-to-market tests as a means to identify winning tactics.</li> <li>Experience writing and working with intermediate queries in SQL/Presto is highly preferred, but not required.</li> <li>Experience connecting database sources to reporting tools and creating data visualizations in Tableau, Alteryx, or PowerBI is highly preferred, but not required.</li> <li>Solid understanding of program/project management methodologies and tools, including Agile, Lean and Waterfall.</li> <li>PMP, Lean Six Sigma, or other relevant project management certification is highly desirable.</li> <li>Proficiency in project management software tools, ChatGPT, or similar AI, and Google/MS Office Suites.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Senior Program Manager

<h3>Details </h3><ul> <li> Department: St John General Fund</li> <li> Schedule: Full-time days, Monday - Friday, 8a - 5p, but during events there will be some evenings and weekend work required.</li> <li> Hospital: Ascension St John Foundation</li> <li> Location: Tulsa, OK</li> </ul><h3>Benefits </h3>Paid time off (PTO) Various health insurance options &amp; wellness plans Retirement benefits including employer match plans Long-term &amp; short-term disability Employee assistance programs (EAP) Parental leave &amp; adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.<h3>Responsibilities </h3>Analyze, review and document the requirements of a project throughout its lifecycle.<ul> <li>Support the project team with analytical data and information.</li> <li>Serve as the liaison for the project's technical and functional needs and requirements.</li> <li>Analyze data and report key trends, milestones and errors.</li> <li>Create project documentation for both internal and external communication.</li> <li>Ensure all project reporting metrics are accurate.</li> </ul><h3>Requirements </h3>Licensure / Certification / Registration:<ul><li>Registered Nurse preferred.</li></ul>Education:<ul><li>High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.</li></ul><h3>Additional Preferences </h3>Experience:<ul> <li>Prior non profit experience preferred</li> <li>Familiar with Raiser's Edge donor database</li> <li>Grant research would be a plus</li> </ul><h3>Why Join Our Team </h3>Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.<h3>Equal Employment Opportunity Employer </h3>Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">EEO Know Your Rights (English)</a> poster or <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf" target="_blank">EEO Know Your Rights (Spanish)</a> poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Non-Discrimination Notice</a>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.<h3>E-Verify Statement </h3>This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">E-Verify</a>

Ascension

Foundation Business Operations Coordinator

Join the City Wide Family as a General Manager!Are you a dynamic leader with a passion for success in both sales and operations? If so, City Wide Facility Solutions wants to hear from you! As the nation’s premier management company in the building and facility maintenance industry, we are transforming the way businesses operate, and we want you to be a part of that journey.About Us: City Wide is not just a job; it’s an opportunity to impact your community positively. With over 90 locations across the U.S. and Canada, our mission is to provide exceptional services that create lasting impressions. At City Wide, you'll discover an energetic and fun workplace where innovation is encouraged and hard work is rewarded.Your Role: As a General Manager, you will be at the forefront of our operations, leading a talented team of sales professionals and account managers. Your leadership will drive revenue, develop strong client relationships, and ensure our operational excellence is second to none. You will not only be managing but inspiring, coaching, and cultivating success among your team!Key Responsibilities:<ul> <li>Lead and nurture a high-performing team to achieve stellar sales results.</li> <li>Guide and cultivate a top-performing operations team to maximize client retention.</li> <li>Take charge of the City Wide Facility Solutions budget and its forecasting! You'll analyze financial reports each month to ensure we're making the most of our resources and maximizing returns..</li> <li>Manage financial outcomes, oversee expenses, and optimize Independent Contractor (IC) margins.</li> <li>Maintain strong client relationships and achieve a retention rate above 90%—because we believe in forging lasting partnerships!</li> <li>Foster relations with vendors and ICs to ensure the highest service standards.</li> <li>Drive sales initiatives and cross-selling opportunities, turning leads into loyal clients.</li> <li>Conduct regular building inspections to ensure quality control and maintain accurate client data in our CRM.</li> <li>Guide team development through regular reviews and constructive feedback.</li> <li>Engage with your team in the field weekly to create a cohesive and driven environment.</li> <li>Travel within the market as needed</li> </ul>How will your success be measured? <ul> <li>Overall revenue growth </li> <li>Retention of existing clients </li> <li>Profitability</li> </ul> What You Bring to the Table:<ul><ul> <li>10+ years of progressive experience in business development, B2B sales and operations with a proven history of sales growth and have the desire to do it again.</li> <li>Experience leading an operations team.</li> <li>Experience leading a sales team.</li> <li>Experience as a General Manager preferred.</li> <li>Bachelor's Degree in Business or related field, MBA preferred.</li> <li>Proven ability to lead and develop a sales workforce with strong accountability for results and achievement of sales goals.</li> <li>Familiarity with MS Office and various business software (e.g. ERP, CRM, etc.).</li> <li>Ability to inspire others, command respect and confidence at all levels.</li> <li>Entrepreneurial spirit, ability to work in a fast-paced, evolving environment.</li> <li>Exceptional interpersonal and public speaking skills.</li> <li>Energetic, flexible, collaborative, and proactive; a leader with grit who can positively and productively impact both strategic and tactical sales, operational and financial initiatives. </li> <li>Demonstrable competency in strategic planning and business development in a growth model</li> <li>Extraordinary organizational skills – ability to prioritize assignments and projects in an efficient and timely manner.</li> <li>Attention to detail; know when to roll-up your sleeves and when to leverage help from others.</li> </ul></ul><ul> <li>Safety Matters:</li> <li>This position is classified as Safety Sensitive; a pre-employment drug screen is required and background check will be required.</li> </ul> <ul> <li>Health insurance</li> <li>Paid time off</li> <li>Dental insurance</li> <li>Vision insurance</li> <li>401(k) matching</li> <li>Life insurance</li> <li>Disability insurance</li> <li>Mileage reimbursement</li> <li>Paid training</li> <li>Flexible spending account</li> </ul>Compensation<ul> <li>$90,000 base salary+ (Bonuses + Commissions)</li> <li>OTE $130,000+</li> </ul><ul> <li>$600 per month mileage reimbursement</li> <li>Retirement IRA, matching up to 3%</li> </ul>

City Wide Facility Solutions

General Manager

<h2>#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. </h2>JOB SUMMARYPerforms engineering and/or project management duties related to Refined Products and Crude oil assets.Job Profile Summary Performs engineering and/or project management duties related to one or more functional areas that may include: pipeline system planning and analysis, storage terminal operation, pump station and terminal design; processing and/or storage facility operation; and/or estimating, designing, and managing construction projects.Essential Functions and Responsibilities<ul> <li> Perform and support engineering and/or project management activities related to design, procurement, construction, or optimization of company assets including but not limited to: <ul> <li>Liquid pipelines, storage terminals, pump stations, and measurement.</li> <li>Terminal storage, including above ground storage tanks, transfer pumps, manifolds, vapor recovery, truck loading/unloading, marine vessel loading/unloading, gas liquid and liquid piping.</li> <li>Construction plans and implementation</li> <li>Management of third-party contract resources</li> </ul> </li> <li> Provide technical and/or engineering assistance on matters including but not limited to: <ul> <li>Equipment/system design</li> <li>Pipeline sizing and evaluation­</li> <li>Pipeline control</li> <li>Pipeline facility design, construction, operation, and maintenance</li> <li>Policies and procedures</li> <li>Process Safety</li> </ul> </li> <li> Support project management activities including but not limited to: <ul> <li>Bid proposals and contracts</li> <li>AFE preparation and cost management</li> <li>Management of Change (MOC)­</li> <li>Material/equipment specifications and selection</li> <li>Construction plans and support</li> <li>Creating and updating schedules / timelines</li> <li>Preparing project progress and other reports</li> <li>Managing change orders</li> </ul> </li> <li>Identify equipment efficiencies, complete hydraulic calculations, determine valve and pipeline sizing and perform engineering analysis.</li> <li> Research, compile and/or prepare information including but not limited to: <ul> <li>Engineering studies</li> <li>Governmental rules, regulations, codes and standards</li> <li>Pipeline and/or measurement system analyses and recommendations</li> <li>Hydrocarbon processing and/or measurement bid proposals</li> <li>Construction and/or measurement contracts</li> <li>Cost estimates</li> <li>Material specifications/selections</li> </ul> </li> <li>Provide support for various assets and find recommendations for improvements related to capacity, operating costs, operability, process safety and environmental compliance to get approved by leadership.</li> <li>Assist and perform some evaluation with various measurement system designs and make recommendations for improvements related to station capacity and operating costs, to increase accuracy of measurement system and downstream reporting systems.</li> <li>Assist with and/or perform economic analysis related to potential new projects, including but not limited to operational cost estimates, determining equipment efficiencies, and needed enhancements and conducting preliminary studies for potential acquisitions.</li> <li>Assist with the implementation of new processes.</li> </ul>Education<ul><li>Bachelor's Degree in engineering or closely related field and the following job related experience preferred:</li></ul>Work Experience<ul> <li>Experience in engineering design and knowledge of criteria for pipeline or storage systems</li> <li>Experience in engineering, operations and/or project management</li> <li>Experience in use and function of applications such as: Microsoft Excel, Project, Access, Word, etc.</li> <li>Experience researching and preparing project materials and design specifications, contracts, agreements, budgets, engineering studies, and other relevant reports, forms, and correspondence</li> <li>Experience identifying, researching, understanding, evaluating, and prioritizing operational problems and coordinating appropriate action/response</li> </ul>Knowledge, Skills and Abilities<ul> <li>Knowledge of: pipelines and/or hydrocarbon processing and related facilities design, construction, operation, and maintenance</li> <li>Ability to: read and interpret governmental regulations, blueprints, contracts, manuals, specifications, surveys, charts, load studies, and other relevant reports and correspondence</li> <li>Ability to: manage and prioritize assignments with competing deadlines</li> <li>Ability to: apply math, algebraic formulas, and statistical methods</li> <li>Ability to: interact, negotiate and communicate effectively</li> <li>Ability to: operate office tools and equipment required</li> <li>Ability to: communicate thoughts, ideas, information, messages, and other written information, which may contain technical material, in a logical, organized, and coherent manner</li> </ul>Licenses and Certifications<ul> <li>None required</li> <li>FE/EIT preferred.</li> </ul>Strength Factor Rating - Physical Demands/Requirements<ul><li>Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul>Strength Factor Description - Physical Demands/Requirements<ul> <li>Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)</li> <li>Walking: Moving about on foot (Frequently)</li> <li>Sitting: Remaining in a seated position (Constantly)</li> <li>Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)</li> <li>Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)</li> <li>Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)</li> <li>Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)</li> <li>Climbing: Ladders, Stairs (Occasionally)</li> <li>Balancing: Maintaining body equilibrium to prevent falling (Occasionally)</li> <li>Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)</li> <li>Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)</li> <li>Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)</li> <li>Crawling: Moving about on the hands and arms in any direction (Occasionally)</li> <li>Reaching: Extending hands and arms in any direction (Constantly)</li> <li>Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)</li> <li>Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)</li> <li>Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)</li> <li>Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)</li> <li>Hearing: Perceiving the nature of sound by the ear (Frequently)</li> <li>Tasting/Smelling: (Occasionally)</li> <li>Near Vision: Clarity of vision at 20 inches or less (Constantly)</li> <li>Far Vision: Clarity of vision at 20 feet for more (Frequently)</li> <li>Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)</li> <li>Vision: Color - The ability to identify and distinguish colors (Constantly)</li> </ul>Working Conditions/Environment<ul><li>Employee is subject to inside environmental conditions</li></ul>Working Conditions<ul> <li>Well lighted, climate controlled areas (Constantly)</li> <li>Frequent repetitive motion (Constantly)</li> <li>CRT (Computer Monitor(s)) (Constantly)</li> </ul>Travel<ul><li>Travel to other locations required</li></ul>Driving<ul><li>Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license</li></ul>ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email <a href="mailto:HRSolutions@ONEOK.com" target="_blank">HRSolutions@ONEOK.com</a> or call 1-855-663-6547​. #LI-HYBRIDExpected Salary Range$89,000.00 - $133,000.00

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