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Ready to be a Titan?The Enterprise Implementation Services team plays a pivotal role in ensuring our client’s sustained success by owning the setup, configuration, training, and testing of the ServiceTitan platform for the largest and most influential businesses across the Home Services industry. Our team's success directly correlates with our clients' success, as we are responsible for guiding them through the entire implementation process, from initial setup to full-scale utilization of our platform's capabilities. By meticulously understanding their unique business needs and objectives, we tailor our implementation strategies to optimize efficiency, enhance productivity, and drive measurable outcomes. What you’ll do:<ul> <li>Closely manage multiple and concurrent implementation projects from initiation through project close, acting as the primary point of contact for your clients and assuming full accountability for a high-quality client experience. </li> <li>Partner with your Delivery Manager to ensure that each phase of a client’s implementation is delivered on time while ensuring long-term client success and positive sentiment.</li> <li>Lead scoping and discovery sessions to understand and document business requirements.</li> <li>Deliver the client a ServiceTitan environment configured to meet their needs and align with ServiceTitan best practices.</li> <li>Conduct training with clients to enable them on the different functions within the software and create customized training resources for client-specific workflows as needed, while ensuring the client follows ServiceTitan standards and recommendations.</li> <li>Proactively identify and escalate client implementation risks, and collaborate with product, leadership, and/or your Delivery Manager to develop and communicate potential solutions.</li> <li>Collaborate with cross-functional data, training, and product teams to deliver against defined project timelines.</li> <li>Stay up-to-date and enabled on all new and in-development ServiceTitan functionality to ensure clients utilize the most current features.</li> <li>Travel for client on-site 20-30% of the time.</li> </ul> What you’ll bring:<ul> <li>Five or more years of relevant work experience that may include a combination of client-facing, project management, technology/SaaS implementation, and/or home services industry.</li> <li>Bachelor's Degree or equivalent professional work experience.</li> <li>Exceptionally detail-oriented while being able to manage multiple tasks to successful completion and document thoroughly .</li> <li>Ability to think several steps ahead and take proactive steps to address roadblocks and issues.</li> <li>Exceptional client relationship skills and a clear view of what constitutes an excellent client experience and partnership.</li> <li>Collaborative team player always looking to help and enable others in the organization.</li> <li>Problem-solver and demonstrate the ability to overcome challenges with creative solutions. Take ownership of any tasks within the project plan to help support and deliver value to our clients.</li> <li>Knowledge and previous experience with Excel and SmartSheet a plus (not required).</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $86,000 USD - $124,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Enterprise Implementation Consultant

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure, reliable and differentiated products, while enabling Stripe developers to achieve their highest potential. Stripe makes it easy for any developer to access and manage the capabilities of the financial system while maintaining the least regulatory friction. We follow this principle internally as well where our team is focused on developing systems and processes that simplify compliance and audit work for our engineering/development teams. <h2 id="what-youll-do">What you’ll do</h2> As a Program Manager in the Infrastructure team, you will play a key role in leading compliance programs that span across Stripe. Stripe’s global reach as a fintech company means a broad and global picture for regulations and compliance. You will be responsible for the successful definition, cross-functional strategy, planning, and execution of large-scale compliance programs which span business, product, and infrastructure at Stripe. The ideal candidate will deliver exceptional results through building and implementing solutions that enable repeated success for compliance audits/execution while protecting our users and serving the business. <h3 id="responsibilities">Responsibilities</h3> <ul> <li> Working with Product, Engineering, and cross-functional teams across the organization to understand pain points in their control implementation, execution, and remediation to find common ideas and work to create solutions which span multiple domains </li> <li>Define and produce high quality written proposals, communications and documentation. </li> <li>Independently define a program to solve a specific Compliance problem using a variety of program frameworks </li> <li>Working across the organization to drive and deliver on large-scale compliance programs (SOX, DORA, PCI, etc.) </li> <li>Partner with Engineering Managers, Product Managers, Business partners and other Program Managers to define, scope and drive large programs to conclusion. </li> <li>Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria. </li> <li>Elevate the execution muscle of teams around you. Train them to be better at delivery where needed. </li> <li>Help influence peers / stakeholders and build consensus while dealing with ambiguity </li> <li>Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level. </li> <li>Create widely circulated plans, driving consistency, clarity and building alignment across teams. </li> <li>Drive continuous improvement of processes including identifying risks amongst teams and other Compliance programs. </li> <li>Track and report progress against timelines and scope on internal projects and customer deliverables. </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>3+ years of software engineering, systems engineering or technical product/program management experience. </li> <li>A proactive mindset with a high degree of comfort navigating ambiguity and rapidly changing priorities </li> <li>You are not satisfied with just delivering a program on time—you are obsessed with quality, reliability &amp; correctness </li> <li>An ability to seamlessly transition from strategy, high level to very detailed, and a willingness to “roll up your sleeves” </li> <li>Excellent analytical skills; you digest complex information, can distill it and make recommendations and proposals. </li> <li>You have a track record of providing program management during all phases of large cross-org programs from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership. </li> <li>You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization. </li> <li>You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices. </li> <li>Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Demonstrated knowledge of internal control frameworks and concepts </li> <li>Experience in core infrastructure such as database, cloud compute, networking, and services. </li> <li>Demonstrated knowledge of multiple Compliance regulations (e.g., SOX, SOC, DORA) including requirements and control lifecycles </li> <li>Solid understanding of security risks and threats, and in developing effective and measurable mitigation programs </li> <li>Experience with an online payments company, ecommerce, SaaS, Payments, Fintech or Financial Services industries </li> <li>Experience with agile software development methodologies and productivity tools. </li> <li>Experience with customer-facing product launches </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $131,200 - $196,800. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Seattle, New York, South San Francisco HQ, or Chicago Remote locations Remote in United States Team Infrastructure &amp; Corporate Tech Job type Full time <a href="#">Apply for this role </a>

Stripe

Infrastructure Program Manager, Engineering

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Web Presence and Platform is organized into two pillars, each of which is grouped into pods that focus on the central tenets of Stripe's public mission. The Presence pillar creates industry-leading designs for Stripe’s front door surfaces, educating customers about the power of our platform, sharing Stripe’s ideas and expertise with the public, and driving adoption. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to update. Together we design and build stripe.com and other sites that amount to what is, for many, their first impression of Stripe. As such, WPP offers exciting opportunities to have a major impact on Stripe’s success. We want to make every pixel count, we want it to be enthralling, and we want to help other Stripes seamlessly benefit from our systematic work. <h2 id="what-youll-do">What you’ll do</h2> As a Design Engineer you will concept, prototype, and build new experiences for our web presence. You’ll bring your creativity and expertise to the full range of the Stripe brand, across evergreen pages as well as time-based campaigns. You’ll both utilize and contribute to our libraries and design systems, and when appropriate work outside established systems to create new digital moments. You’ll constantly have in-browser performance in mind, and create abstractions that other designers and engineers consume and build upon. All Design Engineers in WPP have a shared commitment to user experience and craft, but each pod has subtly different focus areas. The Collective pod leverages design, animation, and interaction to drive awareness, educate prospective users, and share Stripe’s expertise across public surfaces such as <a href="https://stripe.com/" target="_blank">Stripe.com</a>, <a href="https://stripe.com/sessions" target="_blank">Stripe Sessions</a>, <a href="https://press.stripe.com/" target="_blank">Stripe Press</a>, and <a href="https://link.com/" target="_blank">Link</a>. The Expansion pod brings the same creativity and executional rigor to attracting new prospects and driving conversion, focusing on user journeys, interactive and highly polished tools for users, and building targeted experiences for our global users. As a Design Engineer on the Collective pod with a particular focus on Events, you will help us drive our flagship Sessions event, from promotion and registration to extending the impact of Sessions beyond the in-person event. You will also build experiences to expand our Stripe Tour events and bring Stripe’s expertise to a broader audience. You’ll also collaborate with the broader team to support our other surfaces and missions based on the team’s needs, bringing your meticulous execution to a wide range of experiences. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Collaborate with our team’s designers to prototype and implement web animations and interaction-heavy sites and experiences </li> <li>Work closely with other design engineers, pairing, mentoring, and continually building a culture of excellence </li> <li>Design and build entire web experiences, including campaigns, event promotions, standalone microsites, and sections of our core sites </li> <li>Concept and prototype UX components and motion studies </li> <li>Comfortably operate within established design systems as well as creating new experiences outside of systems </li> <li>Build high-performance web pages </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>3+ years of relevant web front-end development or creative technology experience at a tech-forward, product-driven company </li> <li>​​Advanced knowledge of modern HTML and CSS </li> <li>Experience writing clear, elegant code in a team environment </li> <li>A zeal for the web as a storytelling medium, demonstrable through a portfolio of design work and frontend code showcasing design systems, engaging microsites, Figma plugins, webGL experiments, CSS art, or anything else—you tell us </li> <li>Experience designing and building public facing websites that work elegantly across commonly used browsers and devices </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>A good understanding of the formal elements of design, not just limited to the web and including typography, layout, balance, and proportion </li> <li>Experience with campaigns, events, or registration platforms </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $127,400 - $191,100. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Toronto Remote locations Remote in United States, or Canada Team Design Job type Full time <a href="#">Apply for this role </a>

Design Engineer, Events

Sr. Business Analyst, BizOps - International - Capital One Shopping (Remote-Eligible)This is your opportunity to join the BizOps team on Capital One’s fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners.The BizOps team is looking for a Senior Business Analyst. The BizOps team sits within Revenue Management and is responsible for driving revenue outcomes for the business. Partnering with sales and product teams, you will generate actionable insights that impact all areas of the business and ultimately drive revenue by conducting complex analyses and monitoring performance on a daily basis.You’ll be a key partner in scaling our International business and taking it to the next level. Working directly with Sales, Product, Revenue, and cross-functional leadership, you’ll help accelerate our international expansion by driving successful revenue, sales, and product strategies. This is a key role where you’ll be using data and analysis to help deliver on ambitious revenue and growth goals.To be successful in the role, you will need to be a well-rounded 'business athlete’ - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business.General Responsibilities:<ul> <li>Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations</li> <li>Product: Perform modeling/analytics to assist product and pricing strategies for all existing and new Shopping products</li> <li>Execution: Involve problem frameworks, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan</li> <li>Partnership: Work closely with colleagues across Capital One Shopping including: Tech, Sales, Operations, Finance and others to drive revenue and continuous improvement</li> <li>Strategic &amp; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous revenue, product, and sales analytics</li> <li>Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business</li> <li>Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills</li> <li>Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment</li> <li>Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus</li> </ul>Capital One is open to hiring a Remote Employee for this opportunity.Basic Qualifications:<ul> <li>Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)</li> <li>At least 1 year of experience in analysis</li> </ul>Preferred Qualifications:<ul> <li>Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering</li> <li>1+ years of experience in Statistical model building</li> <li>1+ years of experience in market research</li> <li>1+ years of experience in SQL querying</li> <li>2+ years of experience in business analysis</li> <li>1+ years of experience in consulting</li> </ul>Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Plano, TX: $99,100 - $113,100 for Sr. Business Analyst McLean, VA: $109,000 - $124,400 for Sr. Business Analyst New York, NY: $118,900 - $135,700 for Sr. Business Analyst Remote (Regardless of Location): $99,100 - $113,100 for Sr. Business Analyst Anytown, IL: $99,100 - $113,100 for Sr. Business Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Sr. Business Analyst, BizOps - International - Capital One Shopping (Remote-Eligible)

HoganTaylor LLP

Operations Support

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Partner Risk Operations (PRO) is responsible for managing the risk relationships spanning across global payment method, card, and financial partners. It is our mission to build operational controls to mitigate user and partner risk and enable strategic development opportunities. <h2 id="what-youll-do">What you’ll do</h2> As a Risk Operations Analyst you will be working to ensure our policies, operations, and workflows align to the needs of our financial partners You will be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you will influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions </li> <li>Evaluate merchants, from successful venture-backed startups to well established institutions, by assessing suitability to process on Stripe </li> <li>Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and balancing user experience with compliance requirements </li> <li>Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial partners </li> <li>Identify trends and further report these to cross functional teams to enhance detection systems </li> <li>Contribute to projects to enhance and optimize due diligence strategy systems and tools </li> <li>Help build and scale processes across the risk operations eco-system </li> <li>Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>At least 2+ years of experience in risk management, compliance, or financial operations </li> <li>Strong analytical and problem-solving skills </li> <li>Excellent communication skills, both written and verbal </li> <li>Ability to work independently and collaboratively in a fast-paced environment </li> <li>Demonstrated ability to manage multiple priorities and meet deadlines </li> <li>Strong attention to detail and accuracy </li> <li>Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them </li> <li>The ability and desire to challenge the status quo </li> <li>Can analyze feedback patterns and use these insights to drive process and product improvements </li> <li>You like ownership, being accountable, and driving towards ambitious goals </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Advanced proficiency in data analysis tools such as SQL </li> <li>Familiarity with risk management related concepts like card brand monitoring, compliance, or KYB/KYC requirements </li> <li>Experience in financial partnership relationship management </li> <li>Background in regulatory compliance within the financial services industry </li> <li>Proven track record of managing operational metrics and driving process improvements </li> <li>Experience with risk assessment and mitigation strategies in a financial technology environment </li> <li>Knowledge of payment processing systems and associated risks </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $85,900 - $116,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Chicago, New York, South San Francisco HQ, or Seattle Remote locations Remote in United States Team Operations Job type Full time <a href="#">Apply for this role </a>

Risk Operations Analyst

ServiceTitan is seeking a contractor to provide comprehensive support across various event types, including tradeshows, field marketing events, and customer programs. Reporting to the Director of Events, this individual will play a key role in supporting the planning and execution of a wide range of events to ensure their successful implementation, most significantly our 2 user conferences, Pantheon and Ignite. The ideal candidate should possess energy, creativity, resourcefulness, exceptional organizational skills, and a strong background in events that contribute value to customers, impact pipelines, and foster brand affinity.- Execute logistical and coordination tasks for the trade shows and events that the company participates in, encompassing responsibilities such as registrations, booth orders, resource allocation, vendor interactions, and additional related duties.- Oversee email correspondence with customers regarding registration support and frequently asked questions leading up to our 2 largest user conferences.- Support event software utilization by attendees, sponsors, and internal stakeholders, including but not limited to Salesforce, Airtable, and Cvent.- Play a pivotal role in our flagship events by independently managing projects that are directly related to our User Conferences, Pantheon &amp; Ignite.- Providing extensive support to the Events department, encompassing responsibilities such as expense management, diligently tracking budgets and undertaking various event-related projects.Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

Events Associate

Center 1 (19052), United States of America, McLean, VirginiaBusiness Manager, International Strategy and Operations - Capital One Shopping (Remote-Eligible)This is your opportunity to join the fast-growing International team on Capital One’s fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners. The International team is responsible for bringing these best-in-class experiences and partnerships to markets outside the US: Canada and Australia today, and many more to come. Working closely with Capital One Shopping’s Head of International, the international strategy and operations manager will be responsible for the overall success of one of Shopping’s international markets. These markets have significant headroom for growth and optimization, making this a great opportunity to drive impact. The role is highly cross-functional, working with teammates within Shopping and the broader Capital One enterprise. Strong communication and relationship building skills will be essential. This person should have experience that demonstrates success in a range of areas, including highly detailed project management, quantitative analysis, and strategic thinking. Ability to work with leaders to prioritize effectively and work efficiently is also important. To be successful in the role, you will need to be a well-rounded 'business athlete’ - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business. Summary: As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: <ul> <li>Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands </li> <li>Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One </li> <li>Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics </li> <li>Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies </li> </ul><ul> <li>Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently </li> <li>Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability </li> <li>Strategic &amp; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing &amp; credit risk management </li> <li>Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business </li> <li>Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results </li> </ul><ul> <li>Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills </li> <li>Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment </li> <li>Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus </li> </ul>Capital One is open to hiring a Remote Employee for this opportunity.<h2>Basic Qualifications:</h2><ul> <li>Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)</li> <li>At least 1 year of experience in analysis</li> </ul><h2>Preferred Qualifications:</h2><ul> <li>Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering</li> <li>1+ years of experience in Statistical model building</li> <li>1+ years of experience in market research</li> <li>1+ years of experience in SQL querying</li> <li>2+ years of experience in business analysis</li> <li>1+ years of experience in consulting</li> </ul>Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $144,000 - $164,000 for Business ManagerMcLean, VA (Hybrid On-Site):$158,0400 - $180,800 for Business ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan." Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Business Manager, International Strategy and Operations  - Capital One Shopping (Remote-Eligible)

<h2>Job Details</h2> Job Location Tulsa - Skyline East I - Tulsa, OK Salary Range $125,000.00 - $125,000.00 Salary/year <h2>Description</h2> <h2>Job Overview:</h2> The CQI Project Manager will lead and oversee continuous quality improvement initiatives across the organization. This role is pivotal in enhancing operational efficiency, ensuring compliance with regulatory standards, and driving overall quality performance. The CQI Project Manager will work collaboratively with various departments to identify improvement opportunities, develop strategies, and implement solutions that promote a culture of continuous improvement. <h2>Key Responsibilities:</h2> <h3>Project Leadership and Management:</h3> <ul> <li>Manage CQI projects from initiation to completion, ensuring timely and successful delivery.</li> <li>Develop and manage project plans, including scope, objectives, timelines, and resource allocation.</li> <li>Coordinate with cross-functional teams to ensure alignment and effective execution of CQI initiatives.</li> <li>Monitor project progress, identify risks, and implement corrective actions as needed.</li> </ul> <h3>Quality Improvement Initiatives:</h3> <ul> <li>Conduct comprehensive assessments to identify areas for improvement within the organization.</li> <li>Utilize data analysis and process mapping to develop and recommend improvement strategies.</li> <li>Implement evidence-based practices and methodologies (e.g., Lean, Six Sigma) to drive quality improvement.</li> <li>Facilitate root cause analysis and problem-solving sessions to address quality issues.</li> </ul> <h3>Stakeholder Engagement:</h3> <ul> <li>Collaborate with department heads, team members, and other stakeholders to foster a culture of continuous improvement.</li> <li>Communicate project goals, progress, and outcomes to stakeholders at all levels of the organization.</li> <li>Provide training and support to staff on CQI principles, tools, and techniques.</li> </ul> <h3>Performance Monitoring and Reporting:</h3> <ul> <li>Develop and implement metrics to track the effectiveness of CQI initiatives.</li> <li>Prepare and present regular reports on project status, quality metrics, and improvement outcomes.</li> <li>Ensure compliance with industry standards, regulatory requirements, and organizational policies.</li> </ul> <h3>Continuous Learning and Development:</h3> <ul> <li>Stay abreast of regulatory requirements, best practices, and emerging technologies in quality improvement.</li> <li>Participate in professional development opportunities to enhance knowledge and skills.</li> <li>Share insights and lessons learned with the team to promote a culture of continuous learning.</li> </ul> <h2>Qualifications</h2> <ul> <li>Bachelor’s degree in Healthcare Administration, Business Administration, Quality Management, or a related field. Master’s degree preferred.</li> <li>Minimum of 3-5 years of experience in quality improvement, project management, or a related field.</li> <li>Certification in Lean, Six Sigma, or other quality improvement methodologies preferred.</li> <li>Proven track record of successfully leading and managing projects.</li> <li>Strong analytical, problem-solving, and critical-thinking skills.</li> <li>Excellent communication, interpersonal, and leadership abilities.</li> <li>Proficiency in project management software and quality improvement tools.</li> <li>Knowledge of industry standards, regulatory requirements, and best practices in quality management.</li> </ul>

GRAND Mental Health

CQI Project Manager

<h2 id="who-we-are">Who we are</h2> <h2 id="about-stripe">About Stripe</h2> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure, reliable and differentiated products, while enabling Stripe developers to achieve their highest potential. The TPM team that supports the infrastructure org has deep technical expertise in software infrastructure. <h2 id="what-youll-do">What you’ll do</h2> As a Technical Program Manager in the Infrastructure team, you will play a key role within engineering and drive programs that span across Stripe in the core infrastructure of Stripe’s payment systems. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and enable products and infrastructure at scale. The ideal candidate will deliver exceptional results through building and implementing solutions that scale while protecting our users and serving the business. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Working with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions which span multiple domains </li> <li>Define and produce high quality written proposals, communications and documentation. </li> <li>Execute on technical programs that require deep systems and engineering level knowledge. </li> <li>Partner with Engineering Managers, Product Managers and other Technical Program Managers to define, scope and drive large programs to conclusion. </li> <li>Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs. </li> <li>Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria. </li> <li>Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed. </li> <li>Help influence peers / stakeholders and build consensus while dealing with ambiguity </li> <li>Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level. </li> <li>Create widely circulated plans, driving consistency, clarity and building alignment across teams. </li> <li>Operationalize and execute critical cross functional programs spanning multiple engineering organizations for Core Infrastructure (Compute, Networking, Database, Services) </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>8+ years of software engineering, systems engineering and/or technical program management experience. </li> <li>Experience in core infrastructure such as database, cloud compute, networking, and services. </li> <li>Understand distributed systems. </li> <li>Understand Service Oriented Architecture (SOA). </li> <li>Excellent analytical skills; you digest complex information, can distill it and make recommendations and proposals. </li> <li>You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership. </li> <li>You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization. </li> <li>You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices. </li> <li>Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. </li> </ul> <h3 id="preferred-qualifications">Preferred Qualifications</h3> <ul> <li>Knowledge in software architecture, systems design and service oriented architecture </li> <li>Background in technical program management, in software infrastructure </li> <li>Understanding of cloud infrastructure in compute, networking, databases, service frameworks is a bonus. </li> <li>SQL scripting is a big plus </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $173,400 - $260,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations South San Francisco HQ, or Seattle Remote locations Remote in United States Team Infrastructure &amp; Corporate Tech Job type Full time <a href="#">Apply for this role </a>

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