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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and products. Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records. Primary responsibilities of the Operations Professional Markets will include: <ul> <li>Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines aligned to more complex Jurisdictions and/or client structures.</li> <li>Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.</li> <li>Liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfill refresh requirements</li> <li>Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to Ensure all refresh requirements are met</li> <li>Ensure all jurisdictional regulatory requirements related to KYC are adhered to</li> <li>Support business with KYC related queries and requests</li> <li>Participate in remediation, internal/external Audits </li> <li>Confirms loan documentation for accurate trade settlements</li> <li>Partners with Sales Associates, Traders, Research Analysts, trading counterparties, internal and external attorneys, administrative agent banks, and various other internal operations groups</li> <li>Manages post-trade management and logistics, settlement pricing, and closing coordination</li> <li>Analyzes and resolves highly complex operational problems</li> <li>Supports ad-hoc projects for new processes or industry initiatives</li> <li>Processes loans end-to-end with accurate data input into various credit and operating systems</li> </ul> Required Skills: <ul> <li>2+ years financial services experience, with at least one year of AML and/or KYC experience</li> <li>Documented experience performing in a process-oriented production environment that changes periodically</li> <li>Appropriately identify and escalate risk</li> <li>Expert experience with MS Office Suite (Excel/Word/Outlook/Access)</li> <li>Proven ability to work in a team environment</li> <li>Proven ability to organize work, prioritize tasks and handle multiple assignments simultaneously</li> <li>Proven ability to successfully meet tight deadlines while ensuring data accuracy and integrity</li> <li>Proven ability to work and execute with minimal supervision</li> <li>Excellent verbal and written communications skills</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Critical Thinking</li> <li>Data Collection and Entry</li> <li>Recording/Organizing Information</li> <li>Research</li> <li>Fraud Management</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Problem Solving</li> <li>Quality Assurance</li> <li>Risk Management</li> <li>Adaptability</li> <li>Customer and Client Focus</li> <li>Prioritization</li> <li>Result Orientation</li> <li>Written Communications</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

AML Refresh - Ops Professional MKTS

Job Description: Job Title: Regional Payroll Operations Consultant – France Payroll Corporate Title: Assistant Vice President Location: Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee. The Team: The Europe and Middle East (EMEA) Payroll Team is responsible for the delivery of pay services across the EMEA region. Reporting to the EMEA Payroll Manager, you will be part of the team ensuring accurate pay service delivery in addition to meeting our tax and legal obligations. You will work closely with the individual pay delivery teams, as well as the Compensation, Benefits, Talent Acquisition, Shared Services, Global Mobility and HR Leadership. This is a challenging role that requires exceptional communication, organizational and interpersonal skills to effectively solve complex tax and pay related issues and advise key stakeholders. The ability to understand and clearly communicate issues and provide solutions is critical to success, as are flexibility, ability to multi-task, and sold time management skills to ensure multiple deadlines are met. There is a requirement to proactively identify employee and firm level issues and work to mitigate these whilst understanding the wider implications. Key Overview <ul><li>Reporting into the EMEA Payroll Manager. This senior Payroll consultant will support the France Payroll Team lead/manager. The position will be based within our EMEA Payroll Operations group within GHR Shared Services.</li></ul> <ul><li>Delivering regular oversight to our monthly pay process, enhancing the expertise in the team, looking for efficiencies help to directing our pay vendor to ensure delivery for team.</li></ul> <ul><li>Contributing the overall goal of EMEA HR Shared Services</li></ul> <ul> <li>Building on our Partnerships </li> <li>Working through the Strategy </li> <li> Delivering to our employees &amp; stakeholders</li> </ul> Responsibilities: <ul><li>Identifying gaps and implementing processes: identifying areas for improvement and implementing efficient processes to enhance operations working with key stakeholders.</li></ul> <ul><li>Working with the EMEA/FR Pay manager in maintaining regular vendor engagement to changes in the FR payroll to ensure compliance and clarity to the employee.</li></ul> <ul><li>Opportunity to actively participate in key Payroll deliverable projects.</li></ul> <ul><li>Provide FR Pay process support and guidance to all monthly pay BAU activities to the team. (Audit Requests, Post Audit Findings).</li></ul> <ul><li>Ensure the management and processing of the monthly payroll for the France entities, including benefits and taxes employees in compliance with French legislation. </li></ul> <ul><li>Working with Key Internal and External stakeholders, in the delivery of all monthly and annual reporting.</li></ul> <ul><li>Finance Accounting Breaks – working with our Financial Governance Team to ensure balance sheet is clean/well reported.</li></ul> <ul><li>Contribute and help guide ad-hoc queries from employees and/or GHR colleagues.</li></ul> <ul><li>Liaising with local authorities in specific areas when required to ensure alignment with local regulations.</li></ul> <ul><li>Ensure the adoption of risk and SOX controls are in place with continuous process improvement.</li></ul> <ul><li>Liaise with Internal and External Audit as appropriate.</li></ul> Required Skills: <ul><li>French Payroll experience</li></ul> <ul><li>Strong knowledge of French payroll legislation and statutory obligations</li></ul> <ul><li>Excellent Excel skills</li></ul> <ul><li>Strong PC skills, including proven ability to use numerous payroll software packages</li></ul> <ul><li>Ability to work under own initiative to drive efficiencies and new ideas for a better working environment.</li></ul> <ul><li>Excellent team player with the ability to build effective team relationships and promote an environment of trust and flexibility.</li></ul> <ul><li>Ability to prioritise workload and manage numerous deadlines, in line with the various payroll deadlines</li></ul> <ul><li>Strong written and oral communication skills and the ability to communicate with people from different levels of the organisation and across the different lines of business, as well as with external bodies.</li></ul> <ul><li>Possess a high degree of accuracy and attention to detail.</li></ul> <ul><li>Fluent in English and French, spoken and written</li></ul> Desirable <ul> <li>Previous banking experience or experience within a large corporation</li> <li>Understanding of payroll accounting and finance</li> <li>Wider Regional Payroll Experience</li> </ul> Benefits of working at Bank of America: UK <ul> <li>Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner</li> <li>Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons</li> <li>20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum </li> <li>The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.</li> <li>Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.</li> <li>Access to an Employee Assistance Program for confidential support and help for everyday matters</li> <li>Ability to donate to charities of your choice directly through payroll and the bank will match your contribution</li> <li>Opportunity to access our Arts &amp; Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.</li> <li>Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.</li> </ul> Bank of America: Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements

Regional Payroll Operations Consultant - France Payroll

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Cash Management Service (CMS) team is responsible to process cash transaction settlement for GBAM business in BofASJ entity, also to monitor the actual cash settlement within each agent bank nostro and make a funding to have proper balance in the bank accounts for BofASJ entity. CMS is always next to the asset transfer risk (cash payment), and is required to pay attention to their process deeply to avoid any enterprise risk like financial loss, regulatory, reputation etc. Responsibilities: - Responsible for the daily management of cash payment, balance monitoring across the line of multiple product/business - Perform day to day on settlement calculate funding estimation based on cash projection - Contribute to actualize stable operation of effective intraday funding mechanism for the firm’s intraday liquidity risk management - Generate internal monitoring reports of intraday nostro balance and cash projection that are submitted to Treasury desk - Participate in various local/global projects including audit/risk assessments, new business, system enhancements and market rule/regulatory changes Requirements: - Leadership/People management skill is preferred for team leader role - Experience of funding management and payment processing will be an advantage (ex. Swift messaging, Zengin system, BOJ-Net etc) - Control mind-set with attention to details of visible and potential risk - Strong communication and interpersonal skills with all levels of internal and external parties - Coordination - Ability to build relationships and work with cross-functional teams - Ability to work under pressure and prioritize multiple tasks - Strong analytical and problem-solving skills - Self-motivated and highly ambitious for professional development - Team work spirit – willingness to participate as a full member of team - Risk Management - able to think from enterprise standpoint as well as surrounding regulations - Language requirement: Japanese – native level, English – business level - Good knowledge of MS Office Products (Word, Excel, PowerPoint, others) Other Qualifications: - Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions - Excels in working among diverse viewpoints to determine the best path forward - Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner - Commitment to challenging the status quo and promoting positive change - Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base - Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

AVP, Markets Support Specialist (Cash Management), Japan, Global Markets Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! We are a fast-paced, dynamic team that thrives on collaboration and mutual support. In partnership with our global platform and capabilities, we focus on delivering high-quality outcomes that align with organisational goals. Flexibility and adaptability are key as we work together to meet tight deadlines while maintaining high standards of excellence. The Team Our London team is driven by a shared commitment to growing the local platform. We are proud of our diverse team, bringing together a range of backgrounds, experiences and skill sets. An opportunity has arisen for an Administrative Assistant to join the Global Corporate and Investment Banking Group based in our London office. In this role you will be assisting in covering senior bankers who does client event. The role requires strong organizational skills, attention to detail, and the ability to manage both individual tasks and joint team responsibilities effectively. Responsibilities <ul> <li>Diary management, including organising internal/external meetings</li> <li>Handling sensitive and confidential material and information</li> <li>Establish professional and effective communication at all levels with internal stakeholders and assistants in your area</li> <li>Cultivating relationships with external clients and their assistants, develop knowledge of banker’s clients, transactions and specific individuals where possible.</li> <li>Manage professional response to telephone calls, taking ownership of queries</li> <li>Management of email system, prioritising and responding where appropriate.</li> </ul> What we are looking for <ul> <li>Proven admin/secretarial experience in investment banking within IBD/IBK</li> <li>Experience of managing conflicting diaries and supporting senior individuals</li> <li>Client facing experience</li> <li>Proactive style and ability to work independently and as a team player</li> <li>Capable to multitask and prioritise</li> <li>Capable to work efficiently in a pressurised environment</li> <li>Flexible approach to overtime and out of hours working patterns</li> <li>Mature, calm and professional attitude at all times</li> </ul> Skills <ul> <li>Flexibility</li> <li>Can do attitude </li> <li>Think outside of the box when problem solving </li> </ul>

Executive Assistant

UpTalent

Warehouse Specialist

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Director, Product Management - Efficiency Operations About the job This position is needed to lead the next generation of internal AI products that elevate every customer interaction. You will own and expand our flagship initiatives, the Customer Help Center Assistant plus our Sales, Ops, and Support Copilots, transforming advanced language models, predictive analytics, and automation into intuitive tools that boost user productivity, shorten resolution times, and delight both employees and customers. In this role you will set the vision, strategy, and delivery plan for the entire portfolio while scouting future AI opportunities that streamline workflows and surface insights. You will balance big‑picture thinking with hands‑on execution, partnering closely with Engineering, IT, and operational leaders to convert cutting‑edge technologies into measurable business impact. Responsibilities In this role, you’ll: <ul> <li> Product Vision &amp; Roadmap: Develop and own the product vision, strategy, and multi-year roadmap for internal Sales, Ops, Support and customer service AI solutions, aligning with company goals and stakeholder needs.</li> <li> Requirements Elicitation: Lead discovery sessions, analyze data, and map user journeys to capture needs, then produce complete, prioritized BRDs and user stories so Engineering can build the right solution on the first try.</li> <li> Team Leadership: Manage a team of passionate product managers. Foster professional growth and a collaborative, high-performance culture.</li> <li> Cross-Functional Collaboration: Partner closely with efficiency engineering, IT, support operations, R&amp;D, and business leaders to define requirements, set priorities, and deliver excellent internal user experiences.</li> <li> Internal Customer Advocacy: Gather feedback from internal customers (e.g., support reps, implementation teams) to identify pain points and opportunities for improvement.</li> <li> Outcome-Based Measurement: Define product success using internal metrics such as engagement, productivity, process efficiency, CSAT, and adoption, not revenue.</li> <li> Project &amp; Program Management: Leverage experience running a PMO to foster best practices in project delivery, change management, and stakeholder communication. Shepherd standard joint‑SDLC practices to keep Engineering and Product in lockstep</li> <li> Continuous Improvement: Foster a culture of data-driven decision-making, proactively identifying opportunities to automate, streamline, and scale internal support operations.</li> </ul> Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>12+ years in technical product management</li> <li>5+ years in management, with 3+ years’ experience of leading a management team with subordinate direct reports</li> <li>Prior hands-on leadership of a project management office (PMO) or a comparable project/program leadership role.</li> <li>Commensurate Bachelor’s or Master’s degree in business administration, information technology, engineering, computer science or a related field</li> <li>Demonstrated expertise applying AI/ML or LLM technologies to business‑process automation</li> <li>Fluency with modern cloud architectures, APIs, and workflow automation tools.</li> <li>Experience with customer service technologies such as CRM, helpdesk, knowledge management, or internal collaboration platforms.</li> <li>Track record of delivering cross-functional projects in matrixed organizations.</li> <li>Exceptional communication skills, both written and verbal.</li> <li>Empathy for internal users, strong sense of ownership, and a passion for process improvement and enablement.</li> <li>Demonstrated ability to measure and communicate success using non-monetary KPIs.</li> </ul> Desired: <ul> <li>Experience working in the SaaS or enterprise software industry.</li> <li>Experience with agile software development and release processes.</li> </ul> Location This role will be remote and based in the USA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $167,800.00 - $209,700.00.</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $177,700.00 - $222,100.00.</li> <li>Based in the San Francisco Bay area, California: $197,400.00 - $246,700.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until July 30, 2025, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio

Director, Product Management - Efficiency Operations

<h1>Organization</h1>Alternative Court Program<h1>Pay</h1>$0.00<h1>Pay Frequency</h1>Monthly<h1>Full Time / Part Time</h1>Full time<h1>Job Summary</h1>DEFINITION Under general supervision, receives visitors and callers, provides information and performs various clerical duties for the Alternative Court Programs by performing the following duties.<h1>Job Description</h1><h1>ESSENTIAL JOB FUNCTIONS</h1>Receive visitors and caller; determine nature of business and supplies information, as authorized; direct individual to proper person through the use of Microsoft Teams and text messaging. Answer incoming telephone calls and refer to proper individual, take messages or handle in the most appropriate manner. Receive, sort, stamp and distribute mail. Will receive, and sign for, if necessary, all incoming mail via USPS, FedEx, UPS, etc., and notifying appropriate staff of items. Will assist staff with copying needs, mailings, filing, etc., as requested. Primary individual responsible for maintaining the appearance the office/conference rooms/kitchen/common hallway, etc. The receptionist will be responsible to completing critical data entry daily utilizing a Salesforce platform. Type correspondence, reports and other material for staff. Perform other duties as assigned.<h1>Additional Job Description</h1><h1>REQUIRED SKILLS, KNOWLEDGE AND ABILITIES</h1>Skill in receiving visitors; in maintaining records and files; in personal computer; and in typing. Knowledge of departmental policies and procedures; of regulations; and of services provided.Ability to understand and follow oral and written instructions; to exercise tact, patience and courtesy in dealing with others; to speak clearly, distinctly and in a pleasing tone; to detect clerical errors; and to cooperate and work with others.<h1>SUPERVISORY RESPONSIBILITIES</h1>This job has no supervisory responsibilities.<h1>QUALIFICATIONS</h1>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<h1>EDUCATION and/or EXPERIENCE</h1>Education equivalent to graduation from a standard four-year high school, supplemented by a course in typing, and over one year work experience as receptionist or related work. Prior experience working within the justice system, working knowledge of computer systems, and a welcoming demeanor aligned with proper customer service engagement.<h1>LANGUAGE SKILLS</h1>Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.<h1>MATHEMATICAL SKILLS</h1>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.<h1>REASONING ABILITY</h1>Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.<h1>CERTIFICATES, LICENSES, REGISTRATIONS</h1>None required.<h1>PHYSICAL DEMANDS</h1>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.<h1>WORK ENVIRONMENT</h1>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.<h1>Location</h1>Alternative Court Program (TCACP)

Tulsa County Law Library

Receptionist

The Enterprise Implementation Services team plays a pivotal role in ensuring our client’s sustained success by owning the setup, configuration, training, and testing of the ServiceTitan platform for the largest and most influential businesses across the Home Services industry. Our team's success directly correlates with our clients' success, as we are responsible for guiding them through the entire implementation process, from initial setup to full-scale utilization of our platform's capabilities. By meticulously understanding their unique business needs and objectives, we tailor our implementation strategies to optimize efficiency, enhance productivity, and drive measurable outcomes. What you’ll do:<ul> <li>Closely manage multiple and concurrent implementation projects from initiation through project close, acting as the primary point of contact for your clients and assuming full accountability for a high-quality client experience. </li> <li>Partner with your Delivery Manager to ensure that each phase of a client’s implementation is delivered on time while ensuring long-term client success and positive sentiment.</li> <li>Lead scoping and discovery sessions to understand and document business requirements.</li> <li>Deliver the client a ServiceTitan environment configured to meet their needs and align with ServiceTitan best practices.</li> <li>Conduct training with clients to enable them on the different functions within the software and create customized training resources for client-specific workflows as needed, while ensuring the client follows ServiceTitan standards and recommendations.</li> <li>Proactively identify and escalate client implementation risks, and collaborate with product, leadership, and/or your Delivery Manager to develop and communicate potential solutions.</li> <li>Collaborate with cross-functional data, training, and product teams to deliver against defined project timelines.</li> <li>Stay up-to-date and enabled on all new and in-development ServiceTitan functionality to ensure clients utilize the most current features.</li> <li>Travel for client on-site 20-30% of the time.</li> </ul> What you’ll bring:<ul> <li>Five or more years of relevant work experience that may include a combination of client-facing, project management, technology/SaaS implementation, and/or home services industry.</li> <li>Bachelor's Degree or equivalent professional work experience.</li> <li>Exceptionally detail-oriented while being able to manage multiple tasks to successful completion and document thoroughly .</li> <li>Ability to think several steps ahead and take proactive steps to address roadblocks and issues.</li> <li>Exceptional client relationship skills and a clear view of what constitutes an excellent client experience and partnership.</li> <li>Collaborative team player always looking to help and enable others in the organization.</li> <li>Problem-solver and demonstrate the ability to overcome challenges with creative solutions. Take ownership of any tasks within the project plan to help support and deliver value to our clients.</li> <li>Knowledge and previous experience with Excel and SmartSheet a plus (not required).</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.</li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.</li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $93,800 USD - $125,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Enterprise Implementation Consultant

Ready to be a Titan?ServiceTitan is a leading software platform for the home service industry, empowering businesses to deliver exceptional service while driving operational efficiency. We care deeply about our customers and are committed to innovation and growth. The Chief Business Officer is looking for a dedicated Director, Strategic Projects &amp; Operations to support key objectives specifically focusing on our largest customers. This role will play a pivotal role ensuring seamless execution of initiatives, monitoring progress on key accounts, and enhancing our enterprise sales strategies. This individual will be responsible for managing high-priority projects, optimizing sales processes, and aligning team efforts with organizational goals focused on our largest customers and their owners (primarily private equity firms). The successful candidate will come with experience operating in a fast paced environment and will be expected to maintain a flexible schedule to meet the demands of the business needs.Key Responsibilities:<ul> <li>Prepare and coordinate all mega demos and sales presentations to ensure impactful delivery.</li> <li>Monitor mega account pursuits, ensuring compliance with established protocols and timely completion.</li> <li>Partner and manage relationships with emerging private equity firms </li> <li>Drive cross-functional collaboration across a variety of teams internally, from Sales, Post Sales to Revenue Operations and Product. </li> <li>Oversee the rollout of the mega enterprise package, ensuring all stakeholders are informed and aligned.</li> <li>Gather and provide weekly updates on the status of new logo acquisitions and renewal efforts.</li> <li>Organize and plan city visits to strengthen client relationships and explore new opportunities.</li> <li>Plan and execute the PE Symposium and one-off field marketing events (e.g., sports boxes) to enhance brand visibility and engagement.</li> <li>Align demonstration practices with our Sales Engineering (SE) standards to ensure consistency and effectiveness.</li> <li>Coordinate Executive Business Reviews (EBRs) with targeted Private Equity firms for strategic alignment.</li> <li>Confirm and maintain alignment among sales representatives and managers regarding enterprise expectations and norms.</li> <li>Own and maintain a comprehensive understanding of account assignments and top account lists categorized by city and sector.</li> </ul>Desired Outcomes:<ul> <li>Increase the percentage attainment of enterprise new logo bookings.</li> <li>Enhance net revenue take rates from existing customers</li> <li>Improve penetration of upsell opportunities within our existing customer base.</li> <li>Boost the close rate for enterprise new logos.</li> <li>Reduce the sales cycle duration for the mega enterprise segment.</li> <li>Achieve a twofold increase in the pipeline for the Mega Enterprise segment.</li> </ul>Qualifications:<ul> <li>Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred.</li> <li>6+ years experience in a professional job (consulting, banking, investing, accounting) </li> <li>Availability to travel </li> <li>Proven experience in a strategic operations role, preferably in a fast-paced technology or SaaS environment.</li> <li>Strong project management skills with the ability to prioritize and manage multiple initiatives.</li> <li>Exceptional communication and presentation skills, with the ability to influence stakeholders at all levels.</li> <li>Analytical mindset with a focus on data-driven decision-making.</li> <li>Ability to work collaboratively in a dynamic team environment.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.</li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.</li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $183,400 USD - $245,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Director, Strategic Projects & Operations

<h2> Project Manager </h2> <a href="#"> apply now </a> <a href="#"> Back To Search Results </a> LOCATION: Oklahoma City, Oklahoma FLEXIBILITY: Hybrid/Onsite SALARY: $0 - $ SALARY: $30 - $33/hour POSTED: June 5, 2025 JOB TYPE: Contract JOB ID: 31261 <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h4> Job details </h4> <h4><a href="https://jobs.inceed.com/job/31261" target="_blank">To Apply for this Job Click Here</a></h4> Position: Project Manager Compensation: $30 – $33 /hour, depending on experience Location: Oklahoma City, Oklahoma Inceed has partnered with a great company to help find a skilled Project Manager to join their team! Join a dynamic environment where your leadership and project management skills will shine. You’ll be at the forefront of managing multiple projects, ensuring seamless integration and workflow optimization. This role offers the opportunity to work closely with various teams, driving projects to successful completion. If you’re a proactive leader with a knack for problem-solving, this is your chance to make a significant impact. Key Responsibilities &amp; Duties: <ul> <li>Lead multiple projects simultaneously with precision and efficiency</li> <li>Coordinate with cross-functional teams to achieve project goals</li> <li>Identify and eliminate blockers to ensure project success</li> <li>Develop and maintain project schedules and status reports</li> <li>Facilitate communication between technical and business stakeholders</li> <li>Oversee integration of third-party applications and tools</li> <li>Utilize Jira for project tracking and management</li> <li>Ensure compliance with change management processes</li> </ul> Required Qualifications &amp; Experience: <ul> <li>Proven leadership experience in project management</li> <li>Strong understanding of database structures and IT infrastructure</li> <li>Experience with third-party application integration</li> <li>Proficient in Jira or similar project tracking tools</li> <li>Excellent communication and organizational skills</li> </ul> Nice to Have Skills &amp; Experience: <ul> <li>Experience with SharePoint, Vox, and QuickBase</li> <li>Familiarity with AI OCR Data Extraction</li> <li>Background in enterprise document management systems</li> </ul> Perks &amp; Benefits: <ul> <li>3 different medical health insurance plans, dental, and vision insurance</li> <li>Voluntary and Long-term disability insurance</li> <li>Paid time off, 401k, and holiday pay</li> <li>Weekly direct deposit or pay card deposit</li> </ul> Other Information: <ul> <li>Located at the primary office with some travel between sites</li> <li>Opportunity for future advancement to supervisor/management roles</li> </ul> If you are interested in learning more about the Project Manager opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #LI-Onsite #MON #LI-ZT1 <h4><a href="https://jobs.inceed.com/job/31261" target="_blank">To Apply for this Job Click Here</a></h4> <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/31261-project-manager-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/31261-project-manager-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/31261-project-manager-oklahoma-city-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/31261-project-manager-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/31261-project-manager-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/31261-project-manager-oklahoma-city-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h4> Apply Now </h4> "*" indicates required fields <h2> About Us </h2> Inceed is a staffing and recruiting team full of people-loving people. Specializing in the IT and Finance &amp; Accounting fields, we thrill at the opportunity to help you discover the next step in your career or, as we call it, your “something better”. And with the broad reach of our multiple branches, we’re able to do so nationwide. It feels weird tooting our own horn, but we are super proud to be: (same list awards and recognitions) Once we synch up with you to discuss a job posting, we value connection above all else. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?

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