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CompanyCox Communications, Inc.Job Family GroupMarketingJob ProfileManager, MarketingManagement LevelManager - People Leader Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %Yes, 5% of the timeWork ShiftDayCompensationCompensation includes a base salary of $87,200.00 - $130,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionAt RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable, managed cloud solutions, we help businesses simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure, and Google, as well as a full set of private cloud and cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. Join us in delivering cutting-edge cloud and managed IT solutions for SMBs and enterprises. Position Overview:We are seeking a detail-oriented and strategic Marketing Operations Manager to oversee the operational management and optimization of our marketing initiatives. Reporting to our Director of Demand Generation, the ideal candidate will act as a bridge between strategy and execution, ensuring the marketing team has the tools, processes, and insights needed to succeed, while also aligning closely with sales and other key business functions. The successful candidate will possess a strong analytical mindset, exceptional project management skills, and a passion for driving results through effective marketing processes and technologies.Key Responsibilities:Operations Management:<ul> <li>Develop, implement, and optimize marketing operations processes to improve efficiency and effectiveness.</li> <li>Manage the marketing technology stack, ensuring tools and systems are integrated and utilized effectively.</li> </ul> Data Analysis, Reporting &amp; Governance:<ul> <li>Monitor and analyze marketing performance metrics, tracking marketing’s contribution to pipeline and revenue generation, and providing actionable insights to improve pipeline and revenue effectiveness.</li> <li>Prepare and present regular reports on marketing performance and ROI to stakeholders.</li> <li>Continuously analyze and optimize marketing spend and channel effectiveness to ensure a high return on investment.</li> <li>Analyze and provide feedback and insights on lead quality and funnel impact. </li> <li>Manage the governance of customer and prospect data, ensuring it is accurate, clean, and up-to-date.</li> </ul> Budget Management:<ul> <li>Manage the marketing budget, under the leadership of the CMO, and in collaboration with finance, and marketing leadership stakeholders, maintaining a consistent format, maintaining overall budget adherence, tracking expenditures, and ensuring alignment with strategic priorities.</li> <li>Identify cost-saving opportunities and optimize resource allocation.</li> </ul> Lead Management:<ul> <li>Oversee lead creation, nurturing and scoring processes, ensuring that leads are properly segmented and moved through the sales funnel in coordination with sales operations.</li> <li>Ensure that the handoff between marketing and sales is smooth and that leads are responded to promptly and accurately.</li> </ul> Project Management:<ul> <li>Oversee the planning and execution of marketing campaigns[JM1] , ensuring they align with overall business objectives.</li> <li>Coordinate cross-functional teams to ensure timely delivery of projects.</li> </ul> Collaboration &amp; Communication:<ul> <li>Work closely with the marketing team to support cohesive strategies that drive brand awareness, engagement, and pipeline and meeting generation through effective use of marketing tech stack and best practices.</li> <li>Liaise with external vendors and partners to enhance marketing efforts and initiatives.</li> </ul>Minimum Qualifications: <ul><li> Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years’ experience; a Ph.D. and 1 year experience in a related field; or 10 years’ experience in a related field</li></ul>Technical Requirements:<ul> <li>Proficiency in CRM platforms and marketing automation tools (e.g., HubSpot, Marketo), ABM platforms (Demandbase, 6Sense), SFDC, and analytics platforms (e.g., Google Analytics).</li> <li>Proficiency in data analysis tools (PowerBI), with the ability to interpret metrics and create actionable insights.</li> <li>Experience with budgeting and financial analysis across multiple teams or departments</li> <li>Skilled at identifying gaps or bottlenecks in processes and proposing innovative solutions.</li> </ul>Preferred Skills:<ul> <li>Familiarity with digital marketing channels, including SEO, PPC, and social media.</li> <li>Familiarity with process optimization</li> <li>Knowledge of data privacy regulations and best practices. </li> </ul>BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 03/09/2025

Cox Communications

Marketing Operations Manager (RapidScale)

Ready to be a Titan? As a CSM Team Customer Success Manager, you play a crucial role in ensuring our customers’ success and satisfaction. You’ll be responsible for building strong relationships with our customers, understanding their needs, and empowering them to set big goals with ServiceTitan as the ultimate tool to achieve the extraordinary in their business.You will serve as the preferred CSM to a designated list of customers assigned to the CSM Team and partner with these customers to optimize their use of ServiceTitan to drive business results. In doing so you will be a key driver ensuring retention and growth of ServiceTitan’s revenue. You will interact with these customers both as their success point of contact and by leveraging tools to consistently engage in proactive touchpoints to continue pacing their journey with ServiceTitan. As a member of the CSM Team, you will be passionate about delivering customer transformations and answering questions like:<ul> <li>What’s the most valuable transformation I can offer my customer?</li> <li>What’s the fastest way I can deliver that value to them?</li> <li>How can my communication make their life easier?</li> <li>How can I build a long-term relationship with them and truly make them feel at home with the ServiceTitan family?</li> </ul> What you'll do:<ul> <li>Account Ownership: Act as a “preferred CSM” to approximately 100 accounts assigned to CSM Team, serving as the main point of contact for the customer, our executive team, and any internal partners regarding these accounts</li> <li>Relationship Management: commit to exceeding customer expectations, maintain long-term, senior-level relationships with your account’s POCs, take ownership of challenging customer situations, manage them effectively, and see them through to resolution</li> <li>Drive Value and ROI: guide customers to maximize their business through an intimate understanding of the ServiceTitan platform, with the ability to resolve complex issues and create comprehensive, customer-facing value plans to demonstrate ROI of ServiceTitan to key stakeholders</li> <li>Reactive Engagement: act as the primary point of contact for customer inquiries and issues, working closely with internal teams to drive timely resolutions</li> <li>Proactive Engagement: Proactively reach out to customers through phone calls and written communication to understand their goals, and roadblocks, and ensure their needs are met Utilize reactive and proactive outreach in addition to developing strategies to work with and speak to all customers in your care on a regular cadence</li> <li>Data Analysis: Utilize data to track customer success metrics and leverage user engagement data to design targeted campaigns that proactively engage with customers who are not utilizing key features of ServiceTitan vital to achieving their desired outcomes (digital success campaigns, remote workshops, proactive customer calls, etc.)</li> <li>Mitigate Escalations and Churn Risk: Monitor account health and flag risk behaviors to engage with customers proactively before escalations or churn risks arise in addition to owning and defusing challenging customer situations, should they arise, turning them into an opportunity for positive outcomes and increased customer loyalty</li> <li>Facilitate Resolutions: Approach all customer interactions with a positive, can-do attitude, identify customer pain points, and work with cross-functional teams to provide effective solutions,</li> <li>Provide Product Training: Provide training and guidance to customers, ensuring they utilize our software effectively, drive customer engagement in webinars, ember, spark or community</li> <li>Create Promoters: Seek ways to improve customer satisfaction and raise customer advocacy (NPS), by finding new ways to continuously improve our customers’ experience, both in the use of our product and through improved internal processes</li> <li>Project Management: break down complex issues and stay highly organized in managing customer accounts, ensure timely follow-ups, and document interactions</li> <li>Gross Revenue Retention: Monitor customer usage and engage in renewal discussions (both core and pro products) to ensure long-term satisfaction, and account retention and maximize up-selling and cross-selling opportunities</li> <li>Feedback Collection: Gather and relay customer feedback to the product and development teams for continuous improvement.</li> <li>Customer Loyalty: Identify opportunities for customer advocacy, such as success stories, the torch network, and referrals.</li> </ul> What you'll bring: <ul> <li>2+ years in customer-facing roles, customer success/account management, and/or sales experience preferred</li> <li>A customer value, ROI, and business outcome-driven mindset</li> <li>Skills in product training, and comfortable “re-re-selling” the customer on ServiceTitan</li> <li>Strong de-escalation and problem-solving skills.</li> <li>Highly skilled in written and verbal communication</li> <li>Proven ability to multi-task and manage multiple projects at a time with strong attention to detail</li> <li>Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others</li> <li>Quick thinking, fast learning, and solution-oriented, with an ability to think outside the box and see things through to resolution</li> <li>Self-motivated and able to work effectively in a remote setting</li> <li>Highly organized and detail-oriented</li> <li>Project management skills and experience are a plus.</li> <li>Exceptional organizational and time management skills</li> <li>Empathetic with a customer-focused approach</li> <li>Passion for phone-based customer interactions</li> </ul> Preferred Skills and Experience<ul> <li>Project management</li> <li>Sales</li> <li>Data or Business performance analytics</li> <li>Operational use of SalesForce, Gainsight, and Tableau</li> <li>Highly proficient in ServiceTitan workflows and best practices</li> <li>Able to work PST/MST hours</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $58,400 USD - $78,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Customer Success Manager

Published Job Title: Facilities Multi-Trade Technician Job Title: Equipment Technician Job Type: Store Facility Maintenance Job Summary: As an Equipment Technician, you will be tasked with maintaining and repairing a diverse range of equipment in our stores, such as refrigeration units, commercial kitchen equipment, restrooms, fuel pumps, and roller grills. Each day will bring a diverse array of tasks, from carpentry and low voltage electrical work to plumbing and specialized HVAC-R repairs. As our most skilled technician, you will also be responsible for handling higher priority calls and ensuring critical issues are resolved promptly and efficiently. About Us: Join our team as an Equipment Technician and play a crucial role in maintaining the smooth operation of our stores. We pride ourselves on delivering excellent customer service and ensuring a clean, safe, and efficient environment for both our customers and employees. If you enjoy working on a dynamic team, maintaining state-of-the-art equipment and facilities, and appreciate variety in your day-to-day tasks, this role is for you. We’re looking for someone who is always willing to learn, loves taking on new challenges, and is seeking a long-term career, not just another job. Apply now! QuikTrip is an award-winning convenience and gasoline retailer dedicated to providing opportunities for employees to grow and succeed. Fortune has ranked QuikTrip among the Best Companies to Work For, for fourteen years. QuikTrip Corporation is a privately held company headquartered in Tulsa, Oklahoma. Founded in 1958, QuikTrip has grown into a more than $11 billion company with over 1,000 stores in 17 states. QuikTrip gives back to the communities it serves, donating five percent of net profits to charitable organizations in those communities. With more than 31,000 employees, QuikTrip has consistently been ranked as one of the top convenience store marketers in product quality and friendly service. Position Requirements: <ul> <li>High school graduate or equivalent.</li> <li>Graduate of a reputable refrigeration school or successful completion of an Apprenticeship Program.</li> <li>Mechanical aptitude including a basic knowledge of HVAC-R systems, electronic equipment, carpentry, painting, and plumbing.</li> <li>Minimum 2 years of refrigeration systems experience with EPA Type II or Universal certification.</li> <li>Ability to troubleshoot, diagnose, and repair general equipment.</li> <li>Ability to efficiently route and prioritize work orders daily.</li> <li>Critical thinking and problem-solving skills.</li> <li>The hours for this position may vary according to projects and deadlines and could include overnights, holidays, and weekends.</li> <li>Valid driver’s license with a clean driving history.</li> </ul> Benefits to Working for QuikTrip Facility Support: <ul> <li>Consistent year-round schedules with paid overtime.</li> <li>No on-call; 5 shifts on, 2 days off.</li> <li>Competitive pay based on skill and experience.</li> <li>Retirement plan with 401(k), profit sharing, and ESOP, with a 50% match up to 6% contribution.</li> <li>Differential pay for evening, weekend, and overnight shifts.</li> <li>Paid initial and ongoing skills training.</li> <li>Yearly performance-based raises.</li> <li>Company take-home vehicle for work and personal use, with insurance, maintenance, and fuel card provided.</li> <li>Uniforms and quality tools provided.</li> <li>Purchase card for work-related expenses.</li> <li>Comprehensive health benefits (health, dental, vision, life insurance).</li> <li>Weekly pay.</li> <li>Immediate time off accrual.</li> </ul>

QuikTrip

Facilities Multi-Trade Technician - Houston, TX 1

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value added customer support. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. As the Director, Global Consumer Support Operations you’ll be fully responsible for leading a growing team of experienced customer support professionals to provide a world class experience for our millions of Retail customers. You will be responsible for the quality of our customer support, which entails building, growing and managing a high performing and diverse team across multiple countries and multiple contact channels. You will lead through a team of global leaders, internal stakeholders and outsourced partners to achieve a seamless customer experience and scale in a thoughtful, effective way. Additionally, you will manage our process excellence team, that is taking our processes from good to great by eliminating inefficiencies and introducing technology that enables our agents to focus on the human elements of support. What you’ll be doing (ie. job duties): <ul> <li>Demonstrating resiliency during periods of volatility while leading the support operations team to provide our customers with the most trusted support experience anywhere. </li> <li>Act as a proactive inspiring leader across the wider Customer Experience organization, with a strong bias to action and the ability to contribute to overall organizational strategy and direction.</li> <li>Act with urgency to ensure priority items are progressed through having a bias to action and focusing on the 20% of work that will get us 80% of the impact. </li> <li>Hire, lead and develop a globally distributed, high performing team, setting up the organization for success through investments in career growth.</li> <li>Define and deliver on organizational-level OKR’s and service levels, enabling operational excellence across all aspects of the customer journey.</li> <li>Collaborate closely with partner teams including Program, Analytics, WFM, Quality, Technology, and Learning &amp; Development to ensure you can deliver on your goals.</li> <li>Utilize a laser focused, customer facing team to collect thoughtful feedback by directly gathering “Voice of the Agent and/or Customer” sentiment and feedback.</li> <li>Utilize an in-depth understanding of metrics, reporting, capacity planning and financials to make informed data-driven decisions.</li> <li>Attend monthly and quarterly vendor business reviews to stay abreast and accountable of performance across all tiers of support.</li> <li>Thoughtfully delegate tactical responsibilities and set performance expectations across the organization.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>15+ years experience leading an increasingly complex (1,000+ headcount) operations and process improvement programs. </li> <li>Simplifier - You can see through the trivial many, identify the meaningful few, and deliver results against key focus areas. </li> <li>Resilient - You can lead through volatility of the market conditions, learn, adapt, and self-motivate. </li> <li>Intelligent and Experienced- You have a breadth of knowledge from experience paired with natural intellectual curiosity. </li> <li>Scrappy and proactive – naturally curious enough to “figure it out”; able to pivot and ruthlessly re-prioritize; bias for action and proposing solutions</li> <li>Expert communicator – ultra clear written and verbal communication; ability to write docs and simplify complex topics for senior audiences</li> <li>Passion – for creating an exceptional experience for Coinbase customers.</li> </ul> Nice to haves: <ul> <li>MBA or higher level degree</li> <li>Crypto, financial services, or other tech-company experience</li> <li>Lean Six Sigma, or green/black belt certification</li> </ul> ID: P68937 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $232,050—$273,000 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Director - Global Consumer Support Operations

Field Associate, Project Management - Business Cards &amp; Payments (Remote Eligible)The Business Cards &amp; Payments (BC&amp;P) organization is committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners and offer products and services to help them do more business.We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do. The name of our organization reflects our current leadership position in Small Business and Commercial Cards - as well as our aspiration to serve a wide range of needs for our customers Beyond the Card.We are a culture that dreams big and embraces an entrepreneurial and ownership spirit - just like our business customers. As a Field (Sales) Top of House Project Manager, you will drive strategy and execute on high priority projects for the Field Team. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the Field and BC&amp;P. General Responsibilities:<ul> <li>Work in close partnership with the Field (Sales) Chief of Staff team to provide analytical support for Field Leadership Team initiatives.</li> <li>Demonstrate excellent analytical skills and have experience in conducting standard data analysis using spreadsheets.</li> <li>Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work and deliver results in a dynamic complex environment.</li> <li>Demonstrate excellent communication and partnership skills, which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes.</li> <li>Coordinate and present program status, risks and escalations at a leadership team level to obtain buy-in or drive towards resolution.</li> </ul>Additional Responsibilities:<ul> <li>Collaborate with numerous Field teams to ideate, implement and monitor KPIs for newly created business units.</li> <li>Assist in supporting ad hoc data requests in the Field as needed.</li> <li>Partner with Field Effectiveness and Field LT to analyze, create and deliver All Associate Survey action plans.</li> <li>The ideal candidate will be deeply inquisitive and have problem solving capabilities that are able to solve problems in a dynamic environment.</li> <li>Partner with Field LT and BC&amp;P LT to develop and implement Field Ride Along requests, providing visibility to the Field to partners and leaders across the division.</li> <li>Up to 10% travel required as needed.</li> </ul>Capital One is open to hiring a Remote Employee for this opportunity.Basic Qualifications:<ul> <li>At least 1 year of experience with G Suite applications</li> <li>At least 1 year of experience in using formulas, data analysis and reporting in Google Sheets and Microsoft Excel</li> <li>At least 1 year of project management or process management experience</li> </ul>Preferred Qualifications:<ul> <li>Bachelor’s Degree or military experience</li> <li>2+ years of project management experience</li> <li>PMP, Lean, Agile or Six Sigma Certification</li> </ul>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $72,800 - $83,100 for Project Manager McLean, VA: $80,100 - $91,400 for Project Manager Richmond, VA: $72,800 - $83,100 for Project Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Field Associate, Project Management - Business Cards & Payments (Remote Eligible)

<h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Financial Data team is the single source of truth for all financial data in Stripe. Engineers on the Financial Data team build platforms, tools, and products to ensure that Stripe’s financial data is complete, accurate, timely and gives business leaders financial insights based on which business decisions are made. It supports data consumers like Accounting, Treasury, Revenue, and Cost. The use cases include financial forecasting, financial data analytics &amp; business intelligence, compliance reporting, reconciliation and auditing &amp; compliance. <h3 id="what-youll-do">What you'll do</h3> We’re looking for people with a strong background or interest in building successful products or systems; you’re passionate about data, you are comfortable in dealing with lots of moving pieces; and you’re comfortable learning new technologies and systems. Responsibilities * Operationalize and execute on key cross functional programs spanning all engineering organizations including managing Operation Reviews, driving efficiencies in capacity governance and launch reviews * Partner with Engineering Managers and Technical Program Managers to define, scope and improve the operational needs within the teams * Define and standardize documentation and communication processes * Develop, implement, and iterate on program management procedures, frameworks, and metrics to achieve goals with defined success criteria * Develop, define and report on program health and success metrics * Leverage data to drive strategic decisions and reporting at the leadership level * Create canonical documentation of plans and processes, driving consistency and alignment across teams <h3 id="who-you-are">Who you are</h3> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements * 5+ years of software engineering, systems engineering or technical product/program management experience * You are not satisfied with just delivering a program on time—you are discerning about product/infrastructure architecture and obsessed with quality, reliability &amp; correctness * You have a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership * You have strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization * You can drive internal and external process improvements across multiple teams and functions * Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones * Analytical and problem-solving experience with large-scale platforms, infrastructure and organizations * Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $157,600 - $236,500. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations South San Francisco HQ, or Seattle Remote locations Remote in United States Team Infrastructure &amp; Corporate Tech Job type Full time <a href="#"> Apply for this role </a>

Stripe

Technical Program Manager, Financial Systems

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Global Partner Engineering and Operations (PE&amp;O) team is part of Stripe’s Global Partnerships organization and is responsible for managing the technical and operational aspects of new and existing product partnerships and programs. Positioned at the intersection of product, engineering, and partnerships, we focus on technical operational execution and optimization with financial ecosystem partners. We drive smooth technical onboarding and implementation with financial partners, we manage the ongoing engagement between Stripe and its partners, and we monitor and optimize stringent quality and performance targets. Our team also drives partner-agnostic programs and initiatives to address broad ecosystem challenges and builds technical solutions and tools that enhance operational efficiency and scalability. <h2 id="what-youll-do">What you’ll do</h2> We are seeking a knowledgeable and proactive Technical Partner Manager to join our Global Partner Engineering &amp; Operations (PE&amp;O) banks partnerships team at Stripe. In this role, you will be responsible for building and maintaining strong relationships with our partners, facilitating technical integrations and launching new capabilities with new and existing partners, and ensuring the optimal performance of our solutions with financial partners. The ideal candidate will possess a blend of technical expertise and account management experience, with a focus on driving partner success. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Partner Management: Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support. </li> <li>Technical Integration: Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time. </li> <li>Performance Tracking: Establish Service Level Agreements (SLAs) and performance standards for partner accounts, leveraging metrics and data analysis to monitor and improve partner health and satisfaction. Regularly drive technical reviews to improve partner performance. </li> <li>Cross-Functional Collaboration: Work across multiple Stripe teams—including Engineering, Product, and Partner Development—to support and drive process enhancements and technical solutions that benefit partners. </li> <li>Incident Management: Assist in incident resolution by coordinating with internal teams to manage partner communications effectively and resolve issues efficiently. </li> <li>Operational Efficiencies: Identify inefficiencies within Stripe’s operating model, proposing and driving effective solutions (including both technical and operational requirements) to address them. </li> <li>Training and Support: Provide ongoing training, documentation and support to partners, helping them leverage Stripe’s technology and products effectively. </li> <li>Feedback Collection: Gather feedback from partners to inform improvements in internal processes and product functionalities, ensuring customer needs are addressed within the organization </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>Bachelor’s degree in Business Administration, Computer Science, or a related field. </li> <li>7+ years of experience in partner management, technical project management, or business operations, especially managing external partnerships. </li> <li>Proven ability to drive medium to large-sized technical projects in collaboration with external partners and cross-functional internal stakeholders. </li> <li>Strong analytical and problem-solving skills, with experience leveraging data to enhance decision-making. </li> <li>Excellent interpersonal and communication skills, capable of effectively conveying technical information to non-technical stakeholders. </li> <li>Willingness to travel as necessary to meet partner needs. </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience in banking, e-commerce, or payments; with knowledge of payment technologies and ecosystems is preferred.. </li> <li>Basic to intermediate proficiency in SQL and XML is preferred. </li> <li>Experience working in a SaaS or cloud-based technology environment. </li> <li>Ability to thrive in an unstructured, fast-moving environment. </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $148,300 - $222,500. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations South San Francisco HQ, New York, Seattle, or Chicago Remote locations Remote in United States Team Global Partnerships Job type Full time <a href="#"> Apply for this role </a>

Technical Partner Manager, Bank Partnerships, Global Partner Engineering & Operations (PE&O)

Position Details Req ID: req19322 Position Title: Administrative Assistant -Enrollment Management Position Type: Staff Full-Time Position Number: GS9108 OSU Campus: Tulsa - Center for Health Sciences/OSU Medicine Department: Enrollment Management Location Address: 1111 West 17th Street Tulsa , Oklahoma, 74107 United States Hiring Supervisor: Hiring Range: (Contingent upon available funding): 16.00 - 18.00, Hourly Work Schedule: Typically 8 hrs/day, 5 days/week Faculty Appt Period: Job Summary: Job Summary: The Administrative Assistant provides essential operational and clerical support to the Office of Enrollment Management, emphasizing customer service for all OSU-CHS constituents and visitors. This role involves effective collaboration with colleagues and support for the Managing Director of Enrollment Systems and Analytics, as well as the Admissions and Recruitment teams, including applicant evaluations for the College of Osteopathic Medicine. Additionally, the assistant helps the Registrar with student record requests and supports Financial Aid personnel and students seeking assistance. Environmental Hazards: Typical office environment. Physical Requirements: Ability to lift and carry 8-10 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations. (If you are viewing this job posting outside of the actual OSU job application website, please go to jobs.okstate.edu to apply and submit a resume.) Special Instructions to Applicants IMPORTANT! APPLICANTS PLEASE READ! For full consideration, please ensure all employment history is correct and complete. An Edit button (on the right) is available which allows you to add information. In addition, OSU Medicine’s Customer Service Philosophy is: “We enrich lives by providing compassionate care and amazing service to every life we touch.” We achieve our service standards with employee behaviors centered on safety, courtesy, presentation, and efficiency. Safety is: -Be aware of environment -Be intentional in your actions -Ensure accuracy -Mitigate potential hazards Courtesy is: -Welcome and actively engage in a friendly and respectful manner -Be responsive, polite, and helpful -Smile -Demonstrate care and concern -Show appreciation and say “Thank You” Presentation is: -Be professional -Have a clean and neat appearance -Maintain a clean and organized work area -Remember what you represent at all times Efficiency is: -Respond to needs in a timely manner -Organize and prioritize your work -Be available and respect others’ time -Be innovative Education &amp; Experience Position Qualifications: Required: -2 years college/technical training or equivalent experience -Valid Driver's License Skills, Proficiencies, and Knowledge: - Knowledge of computer software programs and the ability to learn and use other systems that may be used within the University or department - Must possess excellent communication and organizational skills, must demonstrate accuracy in work, be attentive to detail, demonstrate a high level of professionalism, and be able to function effectively within a team - Must maintain electronic filing systems and records - Must possess excellent customer service, time management and problem solving skills, and the ability to multi-task

Oklahoma State University

Administrative Assistant -Enrollment Management

IT Project Manager

About Us: Our mission is to catalyze human flourishing through stewardship, serving people in all nations. We seek a transcendent impact, second to none, crossing geographies and making a permanent mark on history. We aim to uplift investors, foster flourishing families, create enduring trust, and contribute to a more beautiful world through our investments, products and services, and new ventures. Our investments are primarily in real estate, with additional allocations to tech, energy, and alternatives, employing a downside-protected, long-term approachto investing. We are grounded in timeless morals and seek to preserve and grow both our investors' capital as well as our own. We serve a diverse ecosystem that includes: <ul> <li>Multifamily apartment management with 20,000+ apartments.</li> <li>Hotel and office buildings. </li> <li>Tech ventures.</li> <li>Insurance companies.</li> </ul> <h5> </h5> Our businesses, with over 500 employees, are primarily throughout Texas and Florida, but we aim to expand globally with our products and services, impacting people in all countries. We are seeking a top 5% performer, an elite, missionary-minded leader, to join us as Managing Director of Private Equity Operations. This role demands a dynamic, understated operator with the swagger and humility to manage assets, streamline operations, and catalyze human flourishing through investor stewardship. <h4> </h4> Our Mission: <ul> <li>Fanatical Investor Focus: Serve our investors by maximizing their return on equity while fostering human progress through stewardship of the assets and companies.</li> <li>Operational Excellence: Ensure assets are maintained thriftily, performance is optimized, and banking and financial obligations are met and structured wisely.</li> <li>Community Impact: Position assets as centers of profit and human flourishing for guests, residents, local governments, and the broader community.</li> <li>Ecosystem Alignment: Provide seamless oversight across all components of the Rex ecosystem, including primarily owned multifamily apartment assets and other real estate but also tech companies.</li> </ul> <h4> </h4> The Role: The Managing Director of Private Equity Operations will lead our multifamily real estate assets and broader investment portfolio, including hotels, office buildings, tech ventures, and insurance businesses. This is a hands-on leadership role for a missionary-first operator who thrives on tackling complexity, driving results, and ensuring the furtherance of our mission of stewardship to investors. The primary and most important duty is capital raising to support our acquisition strategy, particularly from UHNWIs and family offices. <h4> </h4> Key Responsibilities: Capital Raising Leadership <ul> <li> Driving all capital-raising activities to support our acquisition strategies, targeting ultra-high-net-worth individuals (UHNWIs) and family offices, leveraging your established network. </li> <li>Personally cultivate and close investor relationships, acting as the face to the investment community.</li> <li>Represent the firm at investor and family office conferences, roadshows, and private events.</li> </ul> PE Core Functions: <ul> <li>Manage the full lifecycle of buying, selling, and financing large multifamily assets and other real estate.</li> <li>Ensure coordination with stakeholders for seamless deal execution and oversight.</li> </ul> Asset and Portfolio Management: <ul> <li>Oversee performance of owned multifamily apartments, hotel, office buildings, and other assets to maximize investor returns.</li> <li>Deliver superior investor reporting and develop scalable systems to reduce time spent on phone calls and meetings.</li> <li>Host an annual investor conference to strengthen relationships and showcase performance.</li> <li>Negotiate with financial institutions, including banks and funds, structuring debt for optimal performance with downside protection first and foremost.</li> </ul> Corporate Team Leadership: <ul> <li>Reduce operational bloat, increase throughput via a lean team leveraging outside counsel and process improvements.</li> <li>Provide leadership for tax, insurance, and legal operations, ensuring deliverables are met with transparency and efficiency.</li> </ul> Operational Oversight: <ul> <li>Provide leadership across the Rex ecosystem, including 20,000+ multifamily apartments managed, ensuring alignment with mission and goals.</li> <li>Ensure assets operate thriftily, balancing profitability with resident dignity and community impact.</li> </ul> Investor Stewardship: <ul> <li>Optimize investor experience by ensuring superior returns, transparency, and human progress through asset stewardship.</li> <li>Audit and enhance personnel performance to ensure respect and service to all stakeholders while driving financial performance.</li> </ul> Governance and Compliance: <ul> <li>Oversee legal, compliance, and financial operations, managing external counsel to minimize costs.</li> <li>Audit operations for fraud, inefficiencies, and personnel issues, implementing corrective actions as needed.</li> </ul> Community Impact: <ul><li>Uphold proper citizenship behaviors across assets, fostering relationships with local governments and communities.</li></ul> <h4> </h4> Ideal Candidate Profile: Experience: <ul> <li>Demonstrated success raising significant equity from UHNWIs and family offices, with a proven track record of trust and strong existing network</li> <li>10+ years of experience in private equity multifamily real estate, with full-cycle deal experience (capital sourcing, acquisition, management, disposition).</li> </ul> Skills: <ul> <li>Broad expertise in legal, compliance, financing, taxes, and investor relations, with the ability to manage multiple disciplines effectively.</li> <li>Exceptional business acumen, operational discipline, and a sharp gut for evaluating people and opportunities.</li> <li>Top-notch pedigree and deep industry network, with the ability to connect and build relationships with discerning investors.</li> <li>Exceptional communication and interpersonal skills, with the gravitas to instill confidence and trust.</li> <li>Strong understanding of real estate investment strategies, private equity structures, and family office investor dynamics.</li> </ul> Mindset: <ul> <li>Missionary First and Always: a relentless zeal to serve investors.</li> <li>Humble yet confident, understated yet impactful—a leader with swagger who thrives on driving results.</li> <li>Entrepreneurial and resourceful, with a “find a way or make one” mentality.</li> </ul> Rex Ecosystem-Wide Mission: Catalyze Human Flourishing. Seeking to empower customers through our products and services &amp; to elevate/further humanity in all our business dealings. Rex Values / Rex Culture <ul> <li>Customer Fanatic. We fanatically focus on customers, seeking to ever-deliver more value, and inventing/innovating on their behalf. </li> <li>Product/Service Passion. Our business thrives or dies by products/services. </li> <li>Ludicrous speed. Our default pace is extremely fast. Time is precious, life is short; and moving fast is more fun and effective.</li> <li>FAWOMO. We will find a way, or make one. </li> <li>Loves going to war: prefers wartime to peacetime, always hungry to move forward, do more, and push growth.</li> <li>Cojones: overcomes fear, uncertainty, pushing self and team.</li> <li>Fun. We should only do work, over the long run, that’s fun; and work with fun people. Jokes and humor welcomed; PC stuff and uptight behavior prohibited. </li> <li>Never-lose-money approach: protects the downside, using careful analysis before deploying significant resources, and ensuring cash is plentiful; never risking what others have and need for what they don’t have and don’t need.</li> <li>Other-centered: idealist, desperate more than anything to leave an impact with their life by helping other people, seeing money as a means to serve.</li> <li>Creative cost cutting constantly. There's always a smarter way, always room to cut, always ways to do more with less – a cost advantage is a competitive edge.</li> <li>Fewer, more capable. Bias to as lean of a team as possible, with the highest competency – reducing communication and coordination, creating more effectiveness.</li> <li>Other attributes valued: pointblank forthrightness in conversation with teammates, brutally facing problems; velvet glove with iron fist in human dealings; shrewd as a serpent innocent as a dove; hardcore work hustle; invictus mentality; swagger with humility; quiet professionalism; thrifty and not materialistic; loves who they work with, loves what they do, and loves who we serve.</li> </ul> <h4> </h4> Compensation and Benefits: Base Salary: $200,000 annually. Performance Bonus: 20% of base salary, tied to achieving operational and financial milestones. Equity Incentive: Opportunity for equity participation in deals, aligning personal success with long-term organizational growth. Benefits: <ul> <li>Comprehensive health, dental, and vision insurance.</li> <li>401(k) with company matching.</li> <li>Fully remote work environment.</li> </ul>

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