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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: Your background <ul> <li>At least 10 years’ working experience in area of Trade Finance Operations in a bank Specializing in Bankers Guarantees, Letters of Credit issuance &amp; Negotiation and Supply Chain Financing, in addition to knowledge and experience in other Trade products.</li> <li>Knowledge of Trade and non-Trade Loans and Credit Operations will be a bonus.</li> <li>Ability to communicate effectively both orally and in writing, with both internal stakeholders and clients.</li> <li>Ability to plan and prioritize the daily work to achieve efficient and effective management of time.</li> <li>Be able to work well with all associates and actively promote a cohesive working environment.</li> <li>Be client focused in providing a high level or customer service and conscientiously aware of the quick turnaround time on the checking of documents.</li> <li>Excellent presentations, communication, time management, problem solving, interpersonal and teamwork skills.</li> <li>Basic PC skills (Words, Excel, PowerPoint is minimum).</li> <li>Innovative and open minded, maintaining a professional &amp; positive attitude at all times.</li> <li>Able to work under pressure &amp; challenges.</li> <li>Good understanding and application of the UCP600, ISBP, URC 522, URDG 758 and bank guideline and policies, compliance and audit requirements.</li> <li>Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.</li> </ul> What you can expect The Singapore Trade Operations Team Manager manages both a Trade Client Services Team and a Trade Finance Middle Office team (about 10 associates). Products handled includes Import and Export Letters of Credit, Documentary Collections, Bankers Guarantees / Standby Letters of Credit, Supply Chain Financing, Trade Loans (Trade Advances, Invoice Financing) and Risk Participation/Distribution. The Singapore Branch team liaises with various parties such Clients and Internal parties (Bankers, Sales, Legal, other branches as well as the Global Business Services (GBS) Team in India). The incumbent is also expected to be able to explain and advise clauses and the acceptability/unacceptability of clauses to any party regarding the LCs, BGs or SBLCs. What you will do – Manage both the Trade Client Services team and the Middle Office Teams: To manage HR and administrative aspects of the team To support Function and Branch led initiatives and projects. Ensure governance process and procedures are updated and adhered to. Hold regular check-in and reviews with Business Partners and Branch Ops head. To oversee BAU activities of the teams which are responsible for the following: Banker’s Guarantees, SBLC Issuance / Amendments / Renewal (Primary Duties): <ul> <li>Reviewing of guarantee and SBLC format in accordance to the guideline laid down by legal and product team.</li> <li>Escalate and obtain approval from Trade Control and Credit Department when necessary.</li> <li>Scanning of required documents for GBS’ processing.</li> <li>Attending to back-end processing team and customers queries/clarifications via emails in a timely manner.</li> <li>Ensure all transactions are accurately processed / verified in accordance with customer’s instructions and according to the bank’s operational procedure and policies.</li> <li>Print out completed BG, obtain Officer’s signature as per delegation of authority (For Mail Guarantee / Amendment).</li> <li>Daily check in the Trade E-Banking platform system with which clients may submit the guarantee/SBLC applications online.</li> <li>Ensuring timely review of daily report to ensure prompt actions to be taken for expired guarantee/SBLC.</li> <li>Updating of guarantee daily tracker and follow up with clients for status.</li> <li>Daily reconciliation between processing team and end of day email to ensure item scanned are duly processed.</li> <li>Follow up with correspondent bank for guarantee issuance and charges.</li> <li>Follow up with client on all outstanding charges.</li> <li>Ensure amortization of issuance commission is done by the processing team by 15th of every month. </li> </ul> Import Letters of Credit <ul> <li>Manage Issuance of Letters of Credit with clients and the processing team.</li> <li>Attach negotiation advice with copy of invoice and Bills of Lading (B/L) for release to customers over counter.</li> <li>Fax or email customer and photo-copy covering schedule.</li> <li>Record the Negotiation advice for customer to collect.</li> </ul> Import LC Payments: <ul> <li>Print Notice of Arrival of document covers.</li> <li>Fax or email covers to customers.</li> <li>Receive customers’ signed payment instructions.</li> <li>Prepare for release of documents with B/Ls or Airway Bills (AWB) duly endorsed to the counter.</li> </ul> Acceptance of Usance bills: <ul> <li>Print Notice of Arrival of document covers and prepare for release of documents to applicant with B/Ls or AWBs duly endorsed upon receipt of the Acceptance advice.</li> <li>Receive customers’ signed acceptances.</li> <li>Affix the acceptance stamp on the draft drawn by the beneficiary and calculate and determine the maturity date of the bills.</li> <li>Sign on accepted drafts and scan drafts and notification of customer’s acceptance with maturity date for the GBS team’s processing.</li> <li>Reflect the loan number in bank schedule.</li> <li>File usance drafts - according to maturity dates.</li> </ul> Processing of Usance Bills at maturity: <ul> <li>Receive processing team’s email notification of due date maturities and ensure that the GBS team processes the payments on due date.</li> <li>Stamp “PAID’ at maturity and close file</li> </ul> Miscellaneous tasks <ul> <li>Attend to clients at the Trade Counter.</li> <li>Receipt of transactions documents via Mailroom, Fax Machine and Counter and record in trackers.</li> </ul> <ul><li>Daily check in Trade E-Banking platform and 3rd party doc prep system with which clients may submit documents online.</li></ul> <ul> <li>Perform document count to reconcile with client’s presentation and prepare Index Sheet for scanning.</li> <li>Scan Index Sheet and documents to GBS checking teams.</li> <li>Prepare of DHL courier receipt for documents to be dispatched.</li> <li>Sending of daily EOD reconciliation email to GBS of documents scanned.</li> </ul> Additional Duties <ul><li>Providing guidance and support for teammates. </li></ul> <ul> <li>Governance activities such and reviewing of Controls, procedures, and reporting.</li> <li>Projects and initiatives such as process improvement projects for the team and department.</li> <li>Pitching in to support BAU activities if the team is shorthanded.</li> </ul>

Bank of America

Vice President, Head of Trade Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Candidate will be a part of the Know Your Client (KYC) Client Outreach Chief Operating Officer (COO) team within the Global Corporate and Investment Bank (GCIB) and Global Markets lines of business. The Function The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams. The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner. In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience. The Role The KYC Client Outreach COO team oversee delivery of Front Line Unit (FLU) KYC data and analytics, resource capacity and client population forecasting, restriction and closure processes, client population oversight, program governance, issue remediation, culture, engagement, and training/readiness. Role Responsibilities <ul> <li>Support data and analytical needs of the GCIB and GM front line units, providing management information relating to client outreach performance, delivery, and output</li> <li>Understand data lineage and be comfortable using and manipulating large data sets to ensure analytics are accurate, fit for purpose, and well controlled</li> <li>Apply data to solve problems and provide strategic insight to the FLU including views on client revenue, client valuation, and prioritization</li> <li>Participate in resource and client population forecasting, ensuring stakeholders have real time views into forecast population and related risks</li> <li>Support restriction and closure processes, client population governance, and business control metrics</li> <li>Partner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, HR and other groups as needed</li> <li>Embrace a collaborative and output oriented culture</li> </ul> Required Skills <ul> <li>Bachelor's degree</li> <li>Analytical experience within the financial services industry</li> <li>Comfortable using and manipulating large data sets to solve analytical problems and provide strategic insight</li> <li>Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word</li> <li>Experience with Tableau, Alteryx and other analytical tools is a plus</li> <li>Excellent interpersonal skills for motivation, collaboration and encouragement</li> <li>Professional Demeanor: Demonstrating patience, composure, and positive attitude.</li> <li>Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.</li> <li>Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.</li> <li>Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision</li> <li>Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail</li> </ul> Benefits of working at Bank of America: UK <ul> <li>Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner</li> <li>Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons</li> <li>20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum </li> <li>The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.</li> <li>Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.</li> <li>Access to an Employee Assistance Program for confidential support and help for everyday matters</li> <li>Ability to donate to charities of your choice directly through payroll and the bank will match your contribution</li> <li>Opportunity to access our Arts &amp; Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.</li> <li>Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.</li> </ul> Bank of America: Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

VP GCIB  KYC COO Support

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Line of business Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities: <ul> <li>Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures</li> <li>Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions</li> <li>Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units</li> </ul> Required Skills: <ul> <li> Knowledge of Merrill Systems Knowledge of LMA product </li> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Coaching</li> <li>Written Communications</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Transcation Management Ops Analyst - BPRO LMA

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing, and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for developing quantitative/analytic models and applications in support of the firm's risk management effort. This role focuses on the development of operations/data management policies, strategies and operational guidelines for the organization's various financial products as they relate to the analysis, tracking, and reporting of various risk metrics. This role often possesses an advanced degree in physic, applied mathematics, statistics/probability or another heavy quantitative discipline. Quantitative analytic staff is focused on and responsible for the development of the theory and mathematics behind various models. May report to either Quant Operations Exec or Quantitative Operations Manager. Line of Business Job Description: About Sanctions Screening Center of Excellence: The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles – Wire and ACH – in the financial services arena worldwide. GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America’s customers and transactions to ensure compliance with Bank of America’s Economic Sanctions Program. SSCoE serves BAML’s eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions. There are two Models used for Sanctions Screening purposes using two different vendor products (Fircosoft &amp; Netreveal) and all rules and detections related to creation and suppression of alerts is handled by SSCoE Filter Support team. Responsibilities: <ul> <li>Primary responsibility of role is to take over the handling of all Model related activities and coordination with different stakeholders like Model Risk Management, Global Financial Crimes etc. You will be required to have a strong understanding of the model lifecycle, with demonstrable experience around model development/validation as well as model governance and frameworks.</li> <li>Understand the functionalities, limitations, and complexities of the two models and be able to represent SSCoE in all Internal governance forums / Audit meetings and Regulatory exams.</li> <li>Work with a range of senior stakeholders across various functions including the Model Development, Model Validation, Model Risk Management, Global Financial Crimes (GFC), GFC-Tech, amongst others. </li> <li>Focus on the development of strategies and operational guidelines for the organization's various financial products as they relate to the analysis, tracking, and reporting of various risk metrics.</li> </ul> Required Qualifications: <ul> <li>8+ years of Technical, Operations, quantitative financial modelling, or data analytics experience </li> <li>Model Risk Management experience developing model risk frameworks, governance and policies, evidenced by demonstrable improvements</li> <li>Experience in Model risk appetite and Model risk measurement and management </li> <li>Ability to identify Technological implications and solutions that can affect the Model</li> <li>Proficiency in quantitative financial modelling and data analytics</li> <li>Proven ability to work within a team environment and experience managing/developing junior colleagues</li> <li>Excellent communication skills (oral and written), planning, project management, networking and influencing skills</li> </ul> Desired Qualifications: <ul> <li>Advanced degree in physics, applied mathematics, statistics / probability, or another heavy quantitative discipline</li> <li>Experience in Financial Crimes related to Sanctions or AML Compliance</li> <li>Proficiency in SQL, Python, R and/or SAS</li> <li>Broad experience in Data Analytics and interpretation of large volumes of Data</li> <li>Good logical thinking capabilities with a technical mind-set</li> <li>Advanced knowledge in using Microsoft Excel and MS Access</li> <li>Strong project management skills</li> <li>Experience in AI Model Governance</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Business Intelligence</li> <li>Data Modeling</li> <li>Data Visualization</li> <li>Data and Trend Analysis</li> <li>Attention to Detail</li> <li>Collaboration</li> <li>Data Management</li> <li>Data Mining</li> <li>Technical Documentation</li> <li>Consulting</li> <li>Presentation Skills</li> <li>Problem Solving</li> <li>Risk Management</li> <li>Stakeholder Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Quantitative Operations Associate II - Sanctions Screening Center of Excellence

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training. Individuals typically have 2 to 4 years of experience. Responsibilities: <ul> <li>Leads implementation for products, services, and operational solutions</li> <li>Manages the design, documentation, implementation, and monitoring of new products and services</li> <li>Consults on procedural, technical, and operational changes</li> <li>Advances business products knowledge within operations environment</li> <li>Fosters relationships with partners and teammates</li> <li>Inspects data to identify issues and trends</li> <li>Presents reporting on key performance and implementation status</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Monitoring, Surveillance, and Testing</li> <li>Policies, Procedures, and Guidelines Management</li> <li>Regulatory Compliance</li> <li>Written Communications</li> <li>Adaptability</li> <li>Business Acumen</li> <li>Continuous Improvement</li> <li>Critical Thinking</li> <li>Process Mapping</li> <li>Change Management</li> <li>Consulting</li> <li>Data Management</li> <li>Reporting</li> <li>Research</li> </ul>

Trade Operations Senior Analyst

<h2>About the team</h2>At Zillow, our mission is to give people the power to unlock life’s next chapter. Zillow’s Artificial Intelligence Org plays an important part in delivering unique AI-powered experiences for the hundreds of millions of customers who visit Zillow websites each month. The Mortgage Operations AI team will be leading the efforts to streamline the loan production process, enable a fully digital financing experience, and provide consistent, unbiased, and personalized loan recommendations. It will make the home-buying process less daunting and more manageable while allowing Zillow to scale its mortgage business and help Loan Officers build great relationships by providing buyers the best loan product that works for them.<h2>About the role</h2>Zillow is looking for an experienced leader to help us transform the home financing process. As manager of the Mortgage Operations AI team, you’ll lead a skilled team of applied scientists, software developers, and machine learning engineers working together toward achieving significant impact. You’ll need to bring your curiosity and willingness to work through ambiguity as we introduce AI and ML to a complex domain. You Will Get To<ul> <li>Lead and develop a team of machine learning scientists and engineers</li> <li>Become an expert in the home financing/mortgage origination process from end to end</li> <li>Partner closely with ZHL’s and AI product leaders on the vision, strategy, prioritization, and execution for our “mortgage factory”</li> <li>Contribute to the long-term vision for AI and Machine Learning in Zillow Home Loans</li> <li>Collaborate with principal scientists and engineers to design and implement solutions to achieve shared technical vision.</li> <li>Foster a culture of innovation and collaboration in the team while maintaining high standards for quality and accountability </li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $182,100.00 - $290,900.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2>We are looking for a candidate with a strong background in Machine Learning and experience designing, scaling, and evolving sophisticated AI and ML systems. The candidate should have:<ul> <li>Strong understanding of Machine Learning and Natural Language Processing fundamentals</li> <li>Experience with Machine Learning tools and Frameworks (e.g., PyTorch, Transformers, XGBoost, scikit-learn, etc.)</li> <li>1+ years of management experience.</li> <li>5+ years of experience prototyping and delivering Machine Learning products</li> <li>Vision and passion for AI and Machine Learning use cases and applications</li> <li>Excellent communication skills and a strong passion for collaboration across organizational boundaries.</li> <li>Passionate about supporting the growth and development of their team’s careers.</li> <li>A graduate degree in CS, Statistics, Applied Math, or related STEM field, or equivalent experience in an applied research setting</li> </ul>Bonus Qualifications:<ul> <li>Experience with generative AI or large language models and related technologies (knowledge retrieval solutions, for example).</li> <li>Experience collaborating with science, engineering, design, research, and product partners in a team environment.</li> <li>Experience working in a regulated financial space or in FinTech is a plus</li> <li>Publications in Machine Learning or AI-related journals and conferences</li> <li>Doctoral-level degree in a STEM-related field </li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Manager, Machine Learning Engineer - Mortgage Operations Team

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Stripe's Payments Experiences teams focus on empowering merchants to create delightful and highly optimized payment experiences. This involves Stripe's Payment Links, Elements, Checkout, and Terminal, which are reshaping online and in-person shopping. These products enhance convenience and security for consumers across numerous businesses, ultimately boosting conversion rates and lowering cost for merchants. The Technical Program Management (TPM) team collaborates closely with product, engineering, go-to-market teams, and customers to achieve the teams' most important objectives. <h2 id="what-youll-do">What you’ll do</h2> Effective TPMs at Stripe always bias towards driving the right solutions for our users and internal stakeholders with the north star focus of delivering long term impact for the product and for Stripe. You’ll do this even when it’s not the easiest path for us or our teams, and requires trade-off decisions. You will look ahead and around corners to enable our teams to operate at their best, and for opportunities to eliminate the unnecessary in delivering results. Payments Experiences is still in early days. So you will have an opportunity to have significant influence on the product roadmap and technical direction for the team. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Drive functional and technical delivery of key team-, org-, and company-wide initiatives </li> <li>Collaborate with engineering teams to design, scope, and shepherd features </li> <li>Create functional specs, project plans, and roadmaps </li> <li>Own and execute multiple software engineering programs simultaneously </li> <li>Help drive product decisions to align with higher company initiatives </li> <li>Help influence peers / managers and build consensus while dealing with ambiguity </li> <li>Drive clarity across all stakeholders on the goal, problem and outcomes the team is working towards. </li> <li>Understand the technical problems that need to be solved, and work closely with necessary stakeholders of the engineering teams, technical systems/processes involved to define and manage the most effective way to enable teams to deliver solutions. </li> <li>Bring rapid clarity to ambiguous situations, resolve them effectively, communicate decisions efficiently, and enable teams to move towards implementing solutions. You will bring your experience and contextual knowledge to bear on the problems that teams need to solve </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>7+ years of product management or technical program management experience with extensive experience partnering closely with software engineering teams </li> <li>Experience providing program management during all phases of software development. </li> <li>Proven track record of defining and executing complex programs across multiple functions </li> <li>Excellent written and verbal communication skills, with the ability to establish strong relationships with stakeholders and senior leaders </li> <li>Thrive in solving ambiguous problems and see opportunities where others see chaos </li> <li>Experience influencing technical decisions particularly as they impact reliability, security, latency and scalability </li> <li>Relentless focus on users and solving for their needs and wants </li> <li>Have strong prioritization frameworks to drive development for the product team and customers. You will have a strong understanding of our product roadmaps and help leaders navigate how to balance meeting the roadmap and balancing priority customer needs </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul><li> Experience with payments-related products </li></ul> A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $157,600 - $236,500. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Remote locations Remote in United States Team Payments Job type Full time <a href="#"> Apply for this role </a>

Stripe

Technical Program Manager, Payments Experiences

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Data Operations Analyst II, you will be responsible for managing the data ingestion process, from client delivery to system integration, in order to support new clients for R1. Every day, you will collaborate closely with client IT teams to obtain data files, ensure their accuracy, and import them into our applications. To thrive in this role, you must have experience in an analytical environment and possess exceptional attention to detail, critical thinking skills, and an inquisitive attitude.Here’s what you will experience working as a Data Operations Analyst II: <ul> <li>Own complex client implementations from a data perspective - acquiring, importing, validating data and preparing proprietary systems and platforms ready for go-live. </li> <li>Manage the relationship between client IT to collaboratively work towards data that meets data specifications. </li> <li>Apply a deep understanding of healthcare data to solve problems for internal and external stakeholders. </li> <li>Data research and analysis – writing queries, analyzing results, identifying trends. </li> <li>Create reports around system performance (rules engine), client data trends and other business needs. </li> <li>Communicate/present research results to non-technical stakeholders (both internal and external). </li> <li>Serve as a technical mentor to Data Operation Analysts on the team. </li> </ul>To be successful in this role, the candidate will have:<ul> <li>SQL (or similar) and SSIS mastery</li> <li>Experience managing data pipelines</li> <li>Demonstrated ability to learn and master new tools and processes</li> <li>Ability to identify problems and ideate on how to improve/fix issues impacting the team and/or clients</li> <li>Detail oriented, organized, exercise good judgement, ability to manage multiple projects and prioritize own work</li> <li>Ability to partner and collaborate closely with both internal and external project/operational stakeholders and provide excellent communication to both technical and nontechnical stakeholders and teams</li> </ul>For this US-based position, the base pay range is $65,342.00 - $94,799.70 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Data Operations Analyst II

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: As an Azure Senior Cloud Operations Specialist, you will play a pivotal role in our organization’s growth and evolution. You will be responsible for modernizing our existing and future cloud operations workflows to simplify, optimize and ensure consistency in quality and urgency of investigations within our organization and a well-defined decision matrix for escalations to our partner organizations. You will also collaborate with partner teams to continually identify opportunities to reduce event volume, to increase event fidelity, and to engineer detections for new threats and risks. Additionally, you will support development and maintenance of innovate training programs to quickly upskill existing cybersecurity operations professionals to operate in an Azure cloud operations environment as well as to be a representative for the organization on cloud related operations in any audit or regulatory examinations. Key Responsibilities: <ul> <li>Investigate security events and incidents within cloud environments, utilizing advanced tools and techniques to identify threats and vulnerabilities.</li> <li>Design and implement comprehensive workflows for handling security events, ensuring timely and effective response procedures.</li> <li>Collaborate with cross-functional teams to develop and refine security policies, procedures, and best practices tailored to Azure cloud security operations.</li> <li>Provide guidance and mentorship to junior team members, fostering their professional development and enhancing overall team capabilities.</li> <li>Stay abreast of emerging threats, vulnerabilities, and industry trends, continually updating skills and knowledge to maintain expertise in cloud security.</li> </ul> Qualifications: <ul> <li>Extensive experience (7+ years) in cybersecurity operations, with a focus on Azure.</li> <li>Proven expertise in investigating security events and incidents within cloud environments, demonstrating strong analytical and problem-solving skills.</li> <li>Solid understanding of regulatory compliance requirements, particularly in highly regulated industries (e.g., healthcare, finance, government).</li> <li>Experience in designing and implementing workflows for security event investigation and response.</li> <li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and mentor junior team members.</li> <li>Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines effectively.</li> </ul> Required Skills: <ul> <li>Understanding of Azure and its associated technologies, both from Security and Cloud Ops perspective.</li> <li>8+ years relevant Cyber Security experience with at least five (5) years in Cloud SOC and/or Purple Team roles.</li> <li>Experience designing and implementing technical solutions to enhance visibility, alerting capabilities, and reduce risk within Cloud IaaS, PaaS, and M365 environments.</li> <li>Experience reviewing applications, infrastructure, and architectural designs to identify threats and vulnerabilities.</li> <li>Experience with a range of Azure native services and tools.</li> <li>Experience writing and modifying Analytic Rules.</li> <li>Experience designing and implementing SOAR capabilities within Azure.</li> <li>Deep understanding of Cyber Security control environments and their relationship to zero-trust networks.</li> <li>Understanding of Terraform.</li> <li>Understanding of threat frameworks, such as MITRE ATT&amp;CK for Cloud and D3FEND.</li> <li>Understanding of Risk Management principles.</li> <li>Experience in building, configuring, operating and/or securing cloud infrastructure and applications in Azure with either native cloud service provider capabilities or 3rd party vendor tools.</li> <li>Proven ability to leverage Azure native capabilities to build custom reports and dashboards.</li> <li>Ability to independently assess risks and identify vulnerabilities in infrastructure with an eagerness to suggest new processes, policies, and overall improvements to internal security controls.</li> <li>Ability to perform root cause analyses.</li> <li>Experience partnering with incident response teams, threat intelligence researchers, Red/Purple teams, and/or HUNT researchers.</li> <li>Ability to support 24x7x365 global support through rotational on-call.</li> <li>Highly organized and motivated self-starter who can deliver results with minimal direction.</li> <li>Ability to navigate and collaborate effectively within a geographically complex and dispersed global corporation.</li> <li>Excellent verbal and written communication skills with ability to distill key data points and effectively present information.</li> </ul> Preferable Certifications: <ul> <li>AZ-500: Azure Security Engineer Associate</li> <li>CISSP</li> <li>CISM</li> </ul>

Azure Cloud Security Operations Sr Analyst, Global Information Security

Job Description: A People Operations Specialist provides administrative and operational support for our global employees for all people related functions and requests. The role is responsible for HR coordination activities, such as interpreting and executing HR policies and procedures, answering and routing team member questions and concerns, facilitating onboarding and offboarding activities, HRIS maintenance, compliance tracking and benefits administration. Who you’re committed to being: <ul> <li>Be committed to providing exceptional, culture- and values-aligned customer service.</li> <li>Be well-organized and methodical in your approach to problem solving.</li> <li>A lifelong learner; welcome and look for diverse perspectives and opinions because they enhance our decisions.</li> <li>Be a proactive communicator and change agent.</li> <li>Applies judgment and empathy as both a team member advocate and company champion.</li> <li>Think globally across all functions to support our Pluralsight’s international workforce.</li> <li>You are committed to confidentiality and integrity when handling sensitive employee information.</li> </ul> What you’ll do: <ul> <li>Provide timely and accurate resolution to routine queries from employees across all HR functions, including benefits and perks, payroll and expenses, time off and leave, policies and compliance</li> <li>Ensure the delivery of critical people operations processes by becoming a subject matter expert in our HRIS platform to enact employee changes, including hires, departures, job changes and reorganizations, ensuring high degree of accuracy and confidentiality</li> <li>Enhance and maintain tools and resources (e.g., SOPs, job aids, FAQs) to facilitate process integrity and self-service capabilities</li> <li>Support the integrity of our data by proactively running regular audits and reporting</li> <li>Develop a close, consistent, and highly effective working relationship with the rest of the People Operations team to drive a positive internal customer experience</li> <li>Assist with ad-hoc global projects and other tasks as necessary, in support of People team strategic initiatives, to help the organization scale and achieve business results</li> </ul> Experience you’ll bring: <ul> <li>Experience with Google Applications (Gmail, Docs, Sheets, Slides)</li> <li>HRIS (particularly Workday) experience is a plus</li> <li>Experience with ticketing tools (Zendesk, ServiceNow, etc.)</li> </ul> Requirements: <ul> <li>1-2 years of experience in HR operations or People Operations</li> <li>Outstanding interpersonal and communication skills, with genuine desire to provide a positive internal customer experience</li> <li>Proven commitment to maintaining strict confidentiality and professionalism regarding sensitive employee issues and information</li> <li>Ability to manage time, multitask, embrace change, and (re)prioritize in a fast-paced, dynamic environment</li> <li>Comfort with data reporting, plus unwavering attention to detail</li> <li>Comfort working with team members across the globe</li> </ul> Why you’ll love working here: <ul> <li>We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul> About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical and Mental Requirements: Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow. EEOC Statement Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation. For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>. The annual US hourly range for this role is $21.78 - $30.26 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses. Applications must be submitted within 90 days after the initial posting date to be considered. Please be aware of recruiting scams that may impersonate Pluralsight. These unauthorized parties may use our name, logo, and employee information to solicit personal information or payments from job seekers under the guise of employment offers. Please note the following: <ul> <li>Pluralsight will only contact candidates through official channels, such as emails from the @pluralsight.com domain or direct messages via our verified profiles (e.g., LinkedIn).</li> <li>We will never request payment, banking information, or personal documents (such as your social security number or passport) as part of the application process.</li> <li>All legitimate Pluralsight job openings are posted on our <a href="https://www.pluralsight.com/careers" target="_blank">Careers page</a>, and our hiring process is outlined in detail on our <a href="https://www.pluralsight.com/careers/how-we-hire" target="_blank">How We Hire</a> page.</li> </ul> If you receive a suspicious message claiming to be from or about Pluralsight, we encourage you to contact us directly via <a href="mailto:recruiting@pluralsight.com" target="_blank">recruiting@pluralsight.com</a> to verify its authenticity. #LI-Remote #LI-MW1

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