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Job Description: About us* At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* GF (Global Finance) Global Financial Control India (GFCI) is part of the CFO Global Delivery strategy to provide offshore delivery to Line of Business (LOBs) and Enterprise Finance functions. The capabilities hosted include General Accounting &amp; Reconciliations, Legal Entity Controllership, Corporate Sustainability Controllership, Corporate Controllership, Management Reporting &amp; Analysis, Finance Systems Support, Operational Risk and Controls, Regulatory Reporting and Strategic initiatives. The Financed Emissions Accounting &amp; Reporting team, a part of the Global Financial Control-Corporate Sustainability Controller organization within the CFO Group, plays a critical role in supporting the calculation of asset level balance sheet Financed Emissions, which are integral to the Bank ’s goal of achieving Net-zero greenhouse gas emissions by 2050. Job Description* The role is responsible for building data sourcing process, data research and analytics using available tools, support model input data monitoring and develop necessary data or reporting frameworks to support our approaches to net zero progress alignment, target setting, client engagement and reputational risk review, empowering banking teams to assist clients on net zero financing strategies and specific commercial opportunities. The role will support and partner with business stakeholders in the Enterprise Climate Program Office, Technology, Climate and Credit Risk, the Global Environment Group, Lines of Business, Legal Entity Controllers and Model Risk Management. Additionally, the role will support data governance, lineage, controls by building, improving and executing data processes. Candidate must be able to communicate across technology partners, climate office and the business lines to execute on viable analytical solutions, with a focus on end-user experience and usability. Candidate must be strong in identifying and explaining data quality issues to help achieve successful and validated data for model execution. This individual should feel at ease creating complex SQL queries and extracting large, raw datasets from various sources, merging, and transforming raw data into usable data and analytic structures, and benchmarking results to known. They must feel comfortable with automating repeatable process, generating data insights that are easy for end users to interpret, conduct quantitative analysis, as well as effectively communicate and disseminate findings and data points to stakeholders. They should also understand greenhouse gas accounting frameworks and financed emissions calculations as applied to different sectors and asset classes. The candidate will have experience representing ERA with critical Climate stakeholders across the firm, and should demonstrate capacity for strategic leadership, exercising significant independent judgment and discretion and work towards strategic goals with limited oversight. Responsibilities* Net zero transition planning and execution: Partners with GEG, Program Office and Lines of Business in developing and executing enterprise-wide net zero transition plan and operational roadmap, with a focus on analysis and reporting capabilities, data procurement, liaising with consultants, external data providers, Climate Risk and Technology functions. Data development &amp; Operations: Research on data requirements, produce executive level and detailed level data summary, validate the accuracy, completeness, reasonableness, timeliness on the dataset and develop desktop procedures for BAU operations. Perform data review and test technology implementation for financed emissions deliverables. Execute BAU processes such as new data cycle creation, execute data controls and data quality processes. Produce data summary materials and walk through with leadership team. Data Analytics &amp; Strategy: Analyze the data and provide how granular data movements across history affects the data new results. Find trends of data improvements or areas for improvement. Develops automated data analysis results and answer the common questions to justify the changes in data. Support ad hoc analytics of bank-wide and client net zero commitment implementation, with an initial focus on automation of financed emissions analysis, reporting against PCAF standards and net zero transition preparedness analytics and engagement to enhance strategy for meeting emissions goals for target sectors. Requirements* Education* Bachelor’s degree in data management or analytics, engineering, sustainability, finance or other related field OR master’s degree in data science, earth/climate sciences, engineering, sustainability, natural resource management, environmental economics, finance or other related field Certifications If Any NA Experience Range* •Minimum 15+ years in Climate, Financed Emissions, finance, financial reporting •Three (3) or more years of experience in statistical and/or data management and analytics and visualization (intersection with financial services strongly preferred) Foundational skills* <ul> <li>Deep expertise in SQL, Excel, automation &amp; optimization, and project management</li> <li>Knowledge of data architecture concepts, data models, ETL processes</li> <li>Deep understanding of how data process works and ability to solve dynamically evolving and complex data challenges part of day-to-day activities.</li> <li>Knowledge of data architecture concepts, data models, ETL processes</li> <li>Deep understanding of how data process works and ability to solve dynamically evolving and complex data challenges part of day-to-day activities.</li> <li>Experience in extracting, and combining data across from multiple sources, and aggregate data to support model development.</li> <li>Experience in multiple database environment such as Oracle, Hadoop, and Teradata</li> <li>Deep expertise in SQL, Excel, Python, automation &amp; optimization, and project management</li> <li>Strong technical and visualization skills, with the ability to understand the business goals, needs, and be committed to delivering recommendations that will guide strategic decisions.</li> <li>Knowledge on Alteryx, Tableau, R, (knowledge of NLP, data scraping and generative AI welcome)</li> <li>Strong leadership skills and proven ability in motivating employees and promoting teamwork.</li> <li>Excellent interpersonal, management, and teamwork skills.</li> <li>High level of significant independent decision-making ability.</li> <li>Highly motivated self-starter with excellent time management skills and the ability to effectively manage multiple priorities and timelines.</li> <li>Demonstrated ability to motivate others in a high-stress environment to achieve goal.</li> <li>Ability to effectively communicate and resolve conflicts by both oral and written communication to both internal and external clients.</li> <li>Ability to adapt to a dynamic and evolving work environment.</li> <li>Well-developed analytical and problem-solving skills.</li> <li>Experience and knowledge of the principles and practices of management and employee development.</li> <li>Ability to think critically to solve problems with rational solutions.</li> <li>Ability to react and make decisions quickly under pressure with good judgment.</li> <li>Strong documentation &amp; presentation skills to explain the data analysis in a visual and procedural way based on the audience.</li> <li>Ability to quickly identify risks and determine reasonable solutions.</li> </ul> Desired skills <ul> <li>Advanced knowledge of Finance</li> <li>Advanced knowledge of Climate Risk</li> </ul> Work Timings* Window 12:30 PM to 9:30 PM (9 hours shift, may require stretch during peak period) Job Location* Mumbai

Bank of America

Sr Operations Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The DLP Operations Response Manager is responsible for optimizing and managing Data Loss Prevention (DLP) operations, ensuring that security events are effectively triaged, investigated, and responded to in alignment with enterprise security objectives and regulatory requirements. This leader will oversee a team of DLP response analysts, drive process efficiency and automation, and ensure that DLP controls are operating effectively across cloud, endpoint, and network environments. Operating within a Follow-the-Sun model, this role will collaborate with regional operations leads to standardize workflows, improve detection accuracy, and enhance response times. The DLP Operations Response Manager will also develop executive-level presentations and reports, providing key stakeholders with insights into operational performance, emerging risks, and areas for improvement. This position requires a proactive, hands-on leader who can balance high-level operational oversight with direct engagement in event management, process optimization, and tool enhancements. This role may require occasional on-call weekend schedule Must be onsite in Charlotte - Ballantyne, not open to other locations Manages a team or teams accountable for providing cybersecurity defense across multiple disciplines. Leads the analysis, implementation, execution and ongoing improvement of proactive security controls to prevent external threat actors from infiltrating company information or systems. Utilizes experience and deep knowledge of IT platforms, tools, and concepts to ensure cybersecurity protection is integrated at all layers of defense. Leads alert responses and problem solving workgroups across multiple functions with a focus on the enterprise risk framework. Typically has over 10 years of relevant experience including managing teams. Key Responsibilities <ul> <li>Oversee DLP operational effectiveness, ensuring that events are triaged, analyzed, and responded to in a timely and consistent manner.</li> <li>Manage and mentor a team of DLP response analysts, providing guidance on event investigation, remediation, and continuous process improvement.</li> <li>Drive efficiency and automation in DLP response workflows to improve alert fidelity, reduce false positives, and enhance detection accuracy.</li> <li>Act as a key liaison between regional DLP operations leads, driving consistency and standardization in event handling and response.</li> <li>Partner with DLP Engineering, Security Operations, and Governance, Risk &amp; Compliance (GRC) teams to optimize workflows and enhance automation.</li> <li>Monitor operational KPIs and identify trends to improve response time, incident handling, and overall DLP program maturity.</li> <li>Ensure regulatory compliance with internal policies and external standards (e.g., FFIEC, GDPR, CCPA, NIST).</li> <li>Serve as the primary escalation point for high-priority DLP incidents, ensuring that response actions are well-documented and effectively managed.</li> <li>Develop and deliver executive-level presentations and reports, translating operational data into actionable insights for senior leadership.</li> <li>Continuously assess and improve DLP controls, ensuring they align with evolving business and security requirements.</li> </ul> Required Qualifications <ul> <li> 10+ years of experience in cybersecurity operations, data protection, or risk management, with a focus on DLP event management and response.</li> <li>Experience leading and managing teams in a security operations or DLP environment.</li> <li>Proven ability to optimize event triage and incident response workflows, improving detection and remediation capabilities.</li> <li>Experience managing global, 24/7 security operations within a Follow-the-Sun model.</li> <li>Strong knowledge of DLP technologies, security monitoring, and event correlation across cloud, endpoint, and network environments.</li> <li>Hands-on experience with DLP tools (e.g., Symantec, Microsoft Purview, Forcepoint) and SIEM/SOAR platforms.</li> <li>Experience developing executive-level reports and presentations to communicate DLP performance, risks, and improvements.</li> <li>Knowledge of regulatory and compliance requirements (FFIEC, GDPR, CCPA, NIST).</li> <li>Strong analytical and problem-solving skills with a proactive approach to process optimization.</li> <li>Ability to manage multiple projects and priorities, ensuring DLP operations run efficiently and effectively.</li> </ul> Preferred Qualifications <ul> <li>Experience in financial services or other highly regulated industries.</li> <li>Industry certifications such as CISSP, CISM, or CISA.</li> <li>Familiarity with machine learning, automation, and AI applications in DLP event management.</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Data Loss Prevention Operations Response Manager - East

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Document Management Utility Team (DMUT) within Japan Global Banking Operations (GBO) is responsible for the end-to-end documentation process focusing on client onboardings and maintenance. This middle office role is looking for talent/expert within the Treasury documentation space to work closely with our clients, Sales (Corporate Banking/Global Payment Services), Fulfillment, Client Servicing, KYC, and Operations teams to facilitate the client onboarding and account maintenance processes. Responsibilities: <ul> <li>Coordinate with Fulfillment and Client Servicing teams for client onboardings and account maintenance activities.</li> <li>Communicate with clients ensuring the document requirements are clearly outlined and explained to the client.</li> <li>Address client’s inquiries related to onboarding document requirements.</li> <li>Ensure the account onboarding, account maintenance and product onboarding/maintenance requests are delivered in accordance with the bank’s operating procedures and documentation standard as well as local regulatory requirements.</li> <li>Review and verify clients’ onboarding and account maintenance documents to ensure they are duly signed as per board resolution.</li> <li>Review and verify supporting Know Your Client (KYC) documents are received in good order as per in-country regulatory and Tokyo branch’s CDD requirements.</li> <li>Work on preparation and submission of various required internal management reports.</li> <li>Address any document-related inquiries from key internal business stakeholders.</li> </ul> Skills: <ul> <li>At least 3-5 years working experience in the banking industry.</li> <li>Have experience and demonstrate strong understanding of Anti-Money Laundering (AML) regulations.</li> <li>Have experience and demonstrate strong understanding of account opening/maintenance processes and its regulatory requirements.</li> <li>Strong understanding of documentary requirements and be familiar with such documents for resident entities including constitutional document such as Articles of Association (Teikan) and Certificate of Registration (Tokibo Tohon).</li> <li>Strong understanding of documentary requirements and be familiar with such documents familiar with constitutional documents of non-resident entities such as board resolution.</li> <li>Strong knowledge of constitutional documents of non-company entities such as trusts, limited partnerships is a plus.</li> <li>Client facing experience within the banking industry is a plus.</li> <li>Ability of fluently communicate both written and spoken Japanese and English.</li> <li>Strong sense of prudent process and operational risk control.</li> <li>Detail-oriented and high sense of responsibility.</li> <li>Good sense of teamwork spirit and good communication skills.</li> <li>Self-motivated and proactive to learn/develop.</li> </ul>

Assistant Vice President, Document Officer, Japan, Global Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Your background <ul> <li>Trade Knowledge required </li> <li> Qualifications – CA/MBA with 10-12 years of trade experience</li> <li>Good Computer, Analytical &amp; Accounting skills</li> <li>Effective verbal and written communication skills</li> <li>Ability to manage volumes with accuracy and handle pressure</li> <li>Good knowledge of Microsoft Excel, Word &amp; PowerPoint</li> <li>Ability to manage a team and ensure work completion within stiff time deadlines</li> </ul> What you can expect <ul> <li>Support business objectives in Trade Finance area through adherence to all internal &amp; external procedures &amp; customer service orientation.</li> <li>Ensure compliance with reporting / response deadlines</li> <li>Responsible for ensuring adherence to laid down Compliance and Regulatory guidelines</li> <li>Responsible for maintaining good rapport with branches and business teams</li> <li>Timely resolution of queries and follow-up on documentary exceptions</li> <li>Regular Interaction with Stakeholders for job related activities</li> <li>Preparation of Internal and Customer related MIS as per the requirement.</li> <li>Managing a team.</li> <li>Contributing towards department efforts in the areas of constant process improvement, improving productivity etc.</li> </ul> What you will do <ul> <li>To ensure that all internal process are followed for all transactions.</li> <li>Should be client focused in approach</li> <li>Always strive to develop on existing skill set.</li> <li>Expectation is to work as a team manager.</li> <li>Compliance oriented to ensure that all regulations should be complied with.</li> <li>Good skillset – computer &amp; communication skills along with managing a team.</li> </ul>

Assistant Vice President - Trade Operations

<a href="#">Return to Job Search</a> <h2>U-Haul Moving Center General Manager</h2> U-Haul is looking for a responsible, motivated and thoughtful person to manage one of our moving and storage centers. As General Manager you will be responsible for keeping your center profitable and efficient by hiring effective staff, keeping track of inventory and managing equipment. You will be solving problems as they arise. Managing a U-Haul moving and storage center is varied, fast-paced and rewarding work. Our motto is “Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul offers General Managers: <ul> <li>Full medical coverage, if eligible</li> <li>Prescription plans, if eligible</li> <li>Dental and vision plans</li> <li>Registered Dietitian Program, if eligible</li> <li>Gym Reimbursement Program</li> <li>Weight Watchers, if eligible</li> <li>Virtual doctor visits</li> <li>Career stability</li> <li>Opportunities for advancement</li> <li>Valuable on-the-job training</li> <li>Tuition Reimbursement Program</li> <li>Free online courses for personal and professional development at U-Haul University®</li> <li>Business-travel insurance</li> <li>You Matter Employee Assistance Program</li> <li>Paid holidays, vacation and sick days, if eligible</li> <li>Employee Stock Ownership Plan (ESOP)</li> <li>401(k) savings plan</li> <li>Life insurance</li> <li>Critical illness/group accident coverage</li> <li>24-hour physician available for kids</li> <li>MetLaw Legal Program</li> <li>MetLife auto and home insurance</li> <li>Mindset App Program</li> <li>Discounts on cell phone plans, hotels and more</li> <li>LifeLock identity theft protection</li> <li>Savvy consumer-wellness programs - from health-care tips to financial wellness</li> <li>Dave Ramsey’s SmartDollar Program</li> <li>U-Haul Federal Credit Union membership</li> </ul> General Manager Responsibilities: <ul> <li>Manage the fleet to deliver clean and well-maintained equipment.</li> <li>Perform profit/loss analyses.</li> <li>Hire and mentor new team members.</li> <li>Track and itemize inventory.</li> <li>Manage the personnel budget.</li> <li>Ensure that customers receive the highest quality of care.</li> <li>Keep track of fuel receipts and petty cash.</li> <li>Clean and monitor the premises, and maintain a secure environment.</li> <li>Participate in ongoing continuous U-Haul education through U-Haul University.</li> </ul> Minimum Requirements: <ul> <li>1-3 years of management experience in retail or another service industry with responsibility for financial results and customer satisfaction</li> <li>Computer expertise</li> <li>Organizational expertise</li> <li>Management proficiency in high-volume retail with profit and loss (P&amp;L) accountability</li> <li>Valid driver’s license and the ability to maintain a good driving record</li> <li>High school diploma or equivalent</li> <li>Able to work weekends and holidays</li> </ul> Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

U-Haul International, Inc.

U-Haul Moving Center General Manager

Oak View Group

Operations Maintenace Tech | Full-Time | Arvest Convention Center

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for leading enterprise-wide talent development and organizational design solutions. Key responsibilities include supporting senior business leaders to identify strategies directly linked to organizational goals and implement leadership solutions across the business. Job expectations include partnering with Global Talent, Global Human Resources (GHR), business stakeholders, Subject Matter Experts (SMEs), and vendors to execute enterprise talent processes and provide consultative support to lead the design, development, and implementation of talent development. This Talent Consultant II will join the Global Operations Talent Team to develop leadership, learning, organizational effectiveness, and talent management solutions. Key areas of focus for a Talent Management Consultant II include Talent Management, Leadership Development, Learning Strategy, Organizational Effectiveness and Performance Management. The Talent Consultant II will align to CEO 2 deep leader(s) reporting to the Chief Operations Executive and will be responsible for ensuring achievement of key business outcomes through the utilization of impactful consultation and organizational development skills. The successful candidate will be influential, results-oriented professionals who can develop and manage relationships across the company and with a wide variety of partners based on trust, knowledge, and teamwork. Responsibilities: <ul> <li>Partners with business and Human Resources (HR) leaders to design and deliver talent management strategies and talent development plans that ensure effective succession planning and a bench of future leaders.</li> <li>Leads, designs, and implements key leadership development processes and HR initiatives such as talent and succession planning, performance management, organizational design and effectiveness, manager development, 360 feedback, and program nominations.</li> <li>Executes talent management strategy and organizational design across local, regional, and enterprise teams and partners while ensuring compliance with rules and regulations.</li> <li>Provides consultative support and coaching to key leaders focused on promoting and developing diverse and top talent.</li> <li>Maximizes business and enterprise objectives and outcomes by implementing strategic talent solutions leveraging quantitative and qualitative data.</li> <li>Partners with control functions (e.g., Corporate Communications, Legal, Risk, Compliance) to mitigate people risk and effectively communicate people moves and talent processes to impacted stakeholders.</li> <li>Drive end-to-end learning strategy for client organizations, working closely with learning consultants and leveraging internal learning resources.</li> <li>Consult with leaders on organizational change including assessing operating model and org design effectiveness, preparing org design proposals and communication plans.</li> <li>Serve in an advisory role for horizontal initiatives across the Operations organization, working with HR to consult. </li> </ul> Required Qualifications: <ul> <li>Minimum of 5+ years’ experience in any of the following: Learning or Program Development/Program Management OR Leadership development &amp; talent management (including coaching) OR Organization Development, Change and/or Organization Design OR HR Generalist OR Relevant HR specialist experience leading programs, processes, or other talent practices.</li> <li>Relationship management skills with ability to consult, advise, and influence senior leaders.</li> <li>Experience interfacing with leaders at the MTM 1 and/or 2 deep level who are seasoned and sophisticated leaders.</li> <li>Demonstrated conceptual thinker with effective program and project management skills and experience, including ability to translate strategy into specific goals, tactics, and deliverables.</li> <li>Sound judgment and strong communication skills (written and verbal).</li> <li>Proven ability to build and leverage positive relationships with peers, partners, and clients.</li> <li>Able to operate in an ambiguous environment or an environment where priorities may change quickly.</li> <li>Strong bias for action and ability to drive work to completion.</li> <li>Technical proficiency in PowerPoint and Excel.</li> </ul> Skills: <ul> <li>Leadership Development</li> <li>Attention to Detail</li> <li>Influence</li> <li>Prioritization</li> <li>Written Communications</li> <li>Succession Planning</li> <li>Networking</li> <li>Organizational Effectiveness</li> <li>Presentation Skills</li> <li>Talent Development</li> <li>Workforce Diversity Management</li> <li>Workforce Planning</li> <li>Executive Presence</li> <li>Retention</li> <li>Stakeholder Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Talent Consultant II - Global Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity incidents Role Description: We are seeking a Senior Technology Manager to lead the design, development, and deployment of a centralized, intuitive interface that enhances the efficiency of Security Operations teams. This role requires a strong leader who can blend enterprise cybersecurity expertise with user experience (UX) and user interface (UI) best practices to create a seamless, scalable, and highly effective security operations platform. As the development lead, you will drive the strategic vision for a multi environment platform that integrates security tools, telemetry, automation, and analytics into a unified experience. You will collaborate closely with SOC analysts, threat hunters, incident responders, and security engineers to ensure that the interface meets operational needs while reducing friction and improving response times. Roles &amp; Responsibilities <ul> <li>Define and execute the strategy for a unified security operations interface, aligning with enterprise security goals and operational needs.</li> <li>Lead a cross-functional team of contractors, engineers, UX designers, and cybersecurity specialists to deliver a robust, scalable platform.</li> <li>Partner with SOC, incident response, threat intelligence, and vulnerability management teams to ensure the interface enhances security operations workflows.</li> <li>Drive adoption and engagement, ensuring continuous feedback loops from end users to refine and improve functionality.</li> <li>Oversee the design and development of a user-friendly, data-driven interface that consolidates security event data, logs, threat intelligence, and automation tools.</li> <li>Ensure seamless integration with SIEM, SOAR, TIP, EDR, cloud security tools, and other enterprise security platforms.</li> <li>Optimize the UI/UX to reduce analyst fatigue and improve situational awareness, alert triage, and incident response efficiency.</li> <li>Establish performance metrics, usability testing, and iterative improvement cycles to continuously refine the platform.</li> <li>Leverage AI/ML-driven analytics and automation to enhance decision-making and reduce manual workloads for security teams.</li> </ul> Role Requirements <ul> <li>10+ years of experience in cybersecurity, software engineering, or security operations, with 5+ years in a leadership role.</li> <li>Deep knowledge of enterprise security operations tools (SIEM, SOAR, EDR, threat intelligence, log management, etc.).</li> <li>Strong UI/UX design principles, with experience building security dashboards, workflows, and automation tools.</li> <li>Hands-on experience with cloud security architectures (AWS, Azure, GCP) and DevSecOps methodologies.</li> <li>Experience with data visualization, security analytics, and AI-driven decision support.</li> <li>Strong understanding of SOC workflows, incident response, and security automation best practices.</li> <li>Experience managing vendor integrations, open-source tooling, and API-based security solutions</li> </ul> Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. <ul> <li>Diversity &amp; Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&amp;I goals.</li> <li>Manager of Process &amp; Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.</li> <li>Enterprise Advocate &amp; Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.</li> <li>Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.</li> <li>People Manager &amp; Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.</li> <li>Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.</li> <li>Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.</li> <li>Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.</li> </ul> Skills: <ul> <li>Proven ability to drive cross-functional collaboration across security, IT, and engineering teams.</li> <li>Strong interpersonal skills; ability to make effective presentations and communicate technical concepts to non-technical parties</li> <li>Exhibits executive leaderships behaviors when addressing organizational conflict and removing roadblocks to effective delivery</li> <li>Strong relationship management skills to navigate the complexities of gaining buy-in and building consensus</li> <li>Excellent communication, influencing and facilitation skills with deep intellectual curiosity and innovative thinker</li> <li>Demonstrate neutral objectivity and seek the best outcome for the business. Enterprise mindset; considers E2E process impact when evaluating opportunities/challenges</li> <li>Influence</li> <li>Risk Management</li> <li>Solution Design</li> <li>Stakeholder Management</li> <li>Technical Strategy Development</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

463 Operations Jobs