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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.We're looking for an experienced, motivated Staff Technical Program Manager to oversee high visibility programs for our team and streamline our processes for building great customer and merchant products. As our products scale in complexity to meet our accelerating business and expanding product lines, our program management practices need to scale with it. You will help our Product and Engineering teams develop processes and frameworks for building quality software, while evaluating new technology developments to drive potential features and products. What You’ll Do: <ul> <li>Drive complex, multi-disciplinary, and highly visible technical programs in service of our team’s mission of expanding our consumer product suite and platform capabilities</li> <li>Coordinate across engineering teams and non-engineering stakeholders through the full program lifecycle to plan requirements, identify risks, manage program schedules, and communicate clearly with cross-functional partners across the company</li> <li>Understand technical implementation at the architecture level and propose technical alternatives, ask questions that clarify priorities and push the team to be effective, and develop domain and technical knowledge</li> <li>Partner with Product and Engineering to plan requirements, identify risks, manage program schedules, and communicate clearly with cross-functional partners across the company</li> <li>Track progress, resolve dependencies, evaluate risks, and communicate status to upper management and program stakeholders, and engage the program teams to achieve goals</li> </ul> What We Look For: <ul> <li>Bachelor's degree in Computer Science, Electrical Engineering, or equivalent practical experience</li> <li>8 years of proven experience managing technical programs</li> <li>Passion and drive to change consumer finance for the better</li> <li>Organized and strategic approach to collaborating across multi-disciplinary teams </li> <li>Obsesses over getting the details right but knows how to ship on time</li> <li>Working and driving strategic programs and building a remote friendly culture.</li> <li>Actively mentors and levels up team members</li> <li>Track record of successfully driving complex large technology applications and geographically distributed backend systems.</li> <li>Track record of strong stakeholder management with Engineering, Product, Design, Analytics, and other cross-functional teams.</li> <li>Prior experience in FinTech, Payments or Commerce is a plus.</li> </ul> Pay Grade - N Equity Grade - 10 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $190,000 - $240,000 USA base pay range (all other U.S. states) per year: $169,000 - $219,000 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's <a href="https://www.affirm.com/global-candidate-privacy-notice" target="_blank">Global Candidate Privacy Notice</a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Affirm

Staff Technical Program Manager

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. Here's what you'll experience working as our Surgical Coding Supervisor: <ul> <li>Responsible for the daily operations of Coding functions including assigning daily work and ensuring appropriate workflow.</li> <li>Meet routine deadlines and work schedules as well as timely and accurate completion of special projects and any other duties as assigned</li> <li>Coach and mentor, all employees to improve work processes to reduce or eliminate non-compliance</li> <li>Completed performance evaluations for staff in a timely manner, including initial and 90-day competencies, and annual performance evaluations</li> <li>Display a positive attitude as well as professional, polite, considerate, and courteous conduct and treatment of others in the course of duties</li> <li>Participates in Performance Improvement activities</li> <li>Establish working relationship with on and offshore counterparts; serve as a liaison between hourly and management staff for training, quality, and general questions.</li> <li>Participate in weekly operations meetings to drive performance excellence. Troubleshoot and resolve issues with client concerns with a sense of urgency.</li> </ul>Required Qualifications:<ul> <li>2 years of Coding experience.</li> <li>2 years of Surgical Coding experience.</li> <li>Excellent verbal and written communication skills.</li> <li>Personal drive and focus on measurable goals.</li> <li>Excellent analytical skills.</li> <li>Professional demeanor.</li> <li>Resourceful, task-oriented, and willing to challenge the norm.</li> <li>Excellent people skills.</li> </ul>Desired Qualifications:<ul><li>2 years coding leadership experience preferred</li></ul>For this US-based position, the base pay range is $43,888.00 - $70,631.44 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Surgical Coding Supervisor

John Zink, a Koch Engineered Solutions (KES) company, is adding a Project Manager Supervisor to our dynamic team. This position is located in Tulsa, OK. The Project Execution organization is responsible for leading cross-functional project teams to deliver hundreds of projects ranging in value, including those of significant scale. We lead project teams to meet our commitments, create superior customer experiences, deliver mutually beneficial outcomes, ensure effective communication, and drive collaboration with our internal and external partners. This role will apply Koch's Principle Based Management (PBM) philosophy to develop a results-oriented team that achieves results through economic thinking and innovation. What You Will Do: · Transform order execution performance through talent development, integrated project team collaboration, process improvement, and sound decision making. · Demonstrate Principled Entrepreneurship™ by taking ownership and identifying opportunities, taking initiative, and being accountable for results. · Collaborate with key stakeholders across the organization to identify and prioritize needs and deliver solutions that advance project delivery and business objectives. · Lead cross functional execution teams successfully to meet project commitments, develop integrity in the organization, and provide accountability for the results. · Proactively identify and profitably manage backlog risk and largest opportunities for timely, accurately signaled margin delivery. · Advance a culture where contribution motivated employees become increasingly self-actualized by aligning each employees’ abilities and interests with value creating opportunities consistent with the business vision. · Develop positive working relationships with all internal business stakeholders, teams, and leaders. · Coordinate with international counterparts to harmonize workflow best practices. · Solicit and provide feedback to support disciplines, including but not limited to engineering, manufacturing and commercial leaders to continuously drive performance improvement. The Experience You Will Bring Requirements (Basic Qualifications): · Demonstrated ability to drive strategies that lead to profitable outcomes · Experience successfully leading a complex and diverse team, working through complex problems to generate superior results · Proven leadership capability inclusive of successful change management, mentoring, career development, training, talent forecasting, and accountability · Demonstrated passion for ideation and innovation, managing complex situations, instilling collaboration and motivating others by creating a shared vision. What Will Put You Ahead · Experience leading engineering projects in the oil &amp; gas and/or Chemicals/Petrochemicals industry · Experience developing leaders in a Principle Based Management (PBM) environment At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. #LI-RP3 Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: <a href="http://www.kochcareers.com/doc/Everify.pdf" target="_blank">http://www.kochcareers.com/doc/Everify.pdf</a>

Koch Industries

Project Manager Supervisor

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a full-time, Facilities Manager in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul><li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li></ul> <ul><li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li></ul> <ul><li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li></ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities The Facilities Manager plans, implements, coordinates and manages all mechanical operations, maintenance, communications, energy management, and manpower development programs for a facility, campus or portfolio of buildings. In addition, the Facilities Manager will: <ul> <li>Manage technical staff, including hiring, training, personnel development</li> <li>Manage operations and maintenance for assigned facilities and assists in development of operating and capital budgets</li> <li>Assist in operations and maintenance issues, troubleshooting and problem solving as required</li> <li>Recommend/implement improvements for preventive maintenance programs on an on-going basis and develop/maintain effective building-specific maintenance and safety procedure manuals</li> <li>Coordinate maintenance efforts with outside contractors, tenant finish personnel and technicians</li> <li>Oversee all building systems including fire/life safety, plumbing, HVAC and electrical issues and must remain current with latest HVAC technology trends</li> <li>Maintain on-going communication with tenants, clients, owners, facility management team and vendors</li> <li>Respond to emergency situations (fire, evacuation, equipment failure etc.) and customer concerns</li> <li>Ensure compliance with applicable codes, requisitions, government agencies and company directives as relates to building operations</li> <li>Develop specifications and assists in solicitation and administration of maintenance/repair service contracts</li> <li>Provide formal supervision to individual employees within single functional or operational area</li> <li>Responsible for staff recruitment, selection, promotion, advancement, corrective action and termination.</li> <li>Plan and monitor appropriate staffing levels and utilization of labor, including overtime</li> <li>Prepare and deliver performance appraisals for staff. Mentor and coach team members to further develop competencies.</li> <li>Complies with all applicable codes, regulations, governmental agency and facility directives related to building operations and work safety.</li> <li>Complete all other duties as assigned</li> </ul> Qualifications Job Requirement: <ul> <li> High School Diploma or GED</li> <li>Minimum of four years of relevant facilities management experience</li> <li>Valid Oklahoma Driver’s License</li> </ul> Job Preferred Requirements: <ul> <li>Bachelor’s degree preferred</li> <li>Healthcare / Hospital expereince preferred</li> </ul>

Hillcrest Healthcare System

Facilities Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description The Senior Operations Consultant is responsible for supporting the group operations manager delivering on key processes, priorities, assist with controls, audits, and assessments within Canada Payment Operations. This position will assist with the Certification of accounts, Daily Profit &amp; Loss deliverables, FATCA tax payment and revenue pay back processes. Support ad-hoc requests across the branch with assessments, yearly business continuity plan updates, fraud/client complaint monitoring, dormant/blocked account review and audits. Co-ordination weekend testing and evidence of results to support various technology requests, as applicable. Co-ordinate the yearly Payments Canada Attestation to gather evidence from various lines of business. Other sundry tasks, as required adhering to strict deadlines. Flexibility to working hours required including weekends to met business objectives &amp; priorities. The Senior Operations Consultant will report to the Group Operations Manager. Responsibilities <ul> <li>Promote team collaboration and leadership to deliver on key priorities meeting tight deadlines</li> <li>Provide support to the Group Operations Manager for Reconciliation, Profit &amp; Loss, FX Settlements, Audits, Assessments, tax/dormant functions, other financial transactional and monitoring tasks</li> <li>Co-ordinate all testing requirements as needed across global payment operations for technology updates including scheduled weekends, as applicable</li> <li>Deliver under strict deadlines</li> <li>Complete administration duties and attestations with adherence to the banks policies, procedures and standards</li> <li>Support monthly management routines and metric standard requirements</li> <li>Monitor and approve a variety of accounting tasks in support of the Canada General Ledger for Canada Payment Operations and supported Lines of Buiness</li> <li>Support all audits, assessments and exams, as applicable</li> <li>Other administrative duties, as assigned</li> <li>Required to be flexible with work hours including statutory holidays, weekends as required, based on departmental and business requirements</li> </ul> Qualifications <ul> <li>Minimum 3+ years working experience in a role handling accounting principles and understanding of a general ledger (SAP) </li> <li>Solid understanding of electronic and manual payments, an asset</li> <li>Excellent critical/strategic thinking and problem resolution skills</li> <li>High Proficiency with Microsoft Office applications and computer skills</li> <li>Knowledge of the banks Treasury and payment products with proven results</li> <li>Understanding of general ledger entries including knowledge of FX (Foreign Exchange) contracts and settlement</li> <li>Excellent communication, organizational and problem solving skills including experience with a project/initiative end to end</li> <li>Demonstrated ability to work independently with minimal supervision and strong collaboration skills working in a team environment</li> <li>Ability to meet established deadlines in a fast paced environment</li> <li>Willingness to learn and take on new tasks</li> <li>Experience in financial services preferred</li> </ul> Other Qualifications <ul> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Bank of America

Senior Operations Consultant - Canada Banking Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Master Data Hub (MDH) Operations Specialist will have a leading role in maintaining the MDH platform as defined by the Product teams. Our Operations team is responsible for level 2 end user support, release support as well as production availability for over 10 ServiceNow instances &amp; Remedy environments. This role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. We participate in various phases of the application lifecycle including plan, server build and software installation, release implementation, continuous improvement, and decommission. As the support for MDH takes shape, sharing knowledge and developing a documentation library as a team will be essential to our success. This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems. Responsibilities: <ul> <li>Maintain and support the MDH platform while adhering to bank policies and standards</li> <li>Respond to incidents for application availability issues as part of on-call duties</li> <li>Respond to incidents/pages for application functional issues or questions as part of daily duties</li> <li>Use your technical knowledge to triage service availability issues and restore service</li> <li>Research and resolve system defects, lead root cause analysis, and drive permanent resolution</li> <li>Ensure appropriate monitoring is in place and maintained to ensure application availability</li> <li>Participate in software release implementation meetings</li> <li>Participate in and coordinate maintenance activities</li> <li>Prepare and maintain application support/process documentation</li> <li>Develop management jobs, automation routines, or deployment scripts</li> <li>Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems</li> <li>Mentors other team members and provides technical leadership</li> <li>Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment</li> <li>Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications</li> <li>Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly</li> <li>Provides release support when needed and manages engagement across audiences</li> <li>Provides full lifecycle management of the infrastructure and application environments</li> </ul> Required Qualifications: <ul><li>5+ years of experience with application &amp; end user support</li></ul> <ul> <li>Experience as an administrator in highly-regulated environments</li> <li>Experience monitoring and maintaining applications, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle</li> <li>Experience supporting application integrations for security, risk, and compliance</li> </ul> Desired Qualifications:<ul> <li>Windows and Linux support</li> <li>Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards</li> <li>Experience with CMDB, ITAM, ITSM and Discovery processes</li> </ul> Skills: <ul> <li>Innovative Thinking</li> <li>Production Support</li> <li>Result Orientation</li> <li>Adaptability</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Influence</li> <li>Solution Delivery Process</li> <li>Stakeholder Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Master Data Hub Operations Specialist

Hillcrest Medical Center

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description An opportunity has opened up to support Global Market Operations within the APAC Funding &amp; Cash Management team. The position will require you to work closely with treasury dealers, securities settlements and other internal departments to manage day-to-day requirements. These include meeting daily cash cut-offs for payments, trade settlements and balance management of accounts while collaborating with the internal teams and stakeholders. Funding &amp; Cash Management is a very fast paced, dynamic business and will require someone that is able to prioritize work load, meet deadlines and respond well under pressure. Responsibilities: • Process payments and funding in an accurate and timely manner • Provide accurate and timely calculation of the bank’s daily obligations across multiple entities • Investigate discrepancies to align funding projections figures across different business units • Investigate and analyze discrepancies between cash and ledger. • Support treasury on desk and stakeholders on various queries and projects relating to funding and payments • Any other ad hoc duties/projects as required and assigned Requirements: - A Bachelor's degree or equivalent - Open to fresh graduates - Proactive, confident and detail focused. Ability to coordinate with Treasury and Operational teams independently. - Excellent communications skills. - Ability to work under pressure in a team environment and demonstrate experience meeting multiple daily cut-off's. Ability to liaise with all levels of the firm and people with different experiences and backgrounds - Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate - Strong team player able to work well independently and collaboratively with peers and stakeholders. - Meticulous attention to detail. - Strong analytical skills

Officer, Ops Analyst MKTS (Global Funding & Cash Mgmt), Global Markets Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: What would you like the power to do? At Bank of America, we ask this question every day of all those we serve. It is at the core of how we live our values, deliver our purpose, and achieve responsible growth. This is an opportunity to join a fast paced team with a huge focus on world class client experience. You can look forward to service, advice, support and manage portfolio of Global Treasury Services MNC, FI and Middle Market clients by providing professional, courteous and high quality customer service in all aspects of domestic, international, trade and cash management services. We make a continuous effort to improve the client experience by leveraging our people and new technologies to deliver the power to make business easier. We’re also delivering an industry-leading employee experience by investing in operational excellence driven tech that simplifies your workflows, offering exceptional learning experiences, implementing local and global ESAT initiatives, etc So, What would you like the power to do? Responsibilities: Work with Team, Business Partners and Clients to provide and promote quality service resolutions: <ul> <li>Handhold complex and critical Trade transactions for key clients and day to day servicing queries of clients.</li> <li>Investigate and resolve Trade enquiries in a timely/ accurate manner in accordance with service levels.</li> <li>Single point of contact for compliance / regulatory follow-ups, enable resolution of client queries in line with regulatory requirements.</li> <li>Work with team, business partners and clients to provide and promote quality service solutions.</li> <li>Provide consistent service and keep clients informed on status of all outstanding enquiries.</li> <li>Minimize queries flow to trade operations team and provide proactive training / advisory services to clients to minimize input defects and enable faster turn-around.</li> <li>Periodic analysis of client enquiry statistics to identify trends and recurring issues.</li> <li>Routine dialogue with client to understand key requirements, pro-active engagement for outstanding enquiries / deliverables.</li> <li>Market Trade Service initiatives, successes and strengths to new/existing clients.</li> <li>Provide back up support to the Trade Services team and be a team player.</li> <li>Drive Digitization, self serve, Opex, etc</li> <li>Deliver a world class client experience.</li> </ul> Skills: <ul> <li>Work experience of 8-10 years in a similar profile in a bank</li> <li>Strong persuasion/ client management skills.</li> <li>Track record gained through operational experience within the trade environment.</li> <li><h3> ·Good interpersonal and problem solving skills </h3></li> <li>Good verbal and written communication skills are essential for this role.</li> <li>Ability to thrive on challenges, work in high pressured environment and meet tight deadlines</li> <li>Good time management skills, Strong team player with good work ethics</li> <li>Ability to work independently as part of an elite team</li> <li>Attention to detail, Highly organized, Adapts easily to change</li> <li>Takes personal ownership and accountability of the work assigned</li> <li>Ability to build strong client relationships</li> <li>Friendly outgoing personality to deal with clients / business partners</li> <li>It will help to have an Operational Excellence mindset.</li> </ul>

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