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J.P. Morgan

Branch Operations Lead - Oklahoma North Market - Tulsa, OK

Court Appointed Special Advocates (CASA)

 FT Advocate Supervisor

<h1>Strategy &amp; Corporate Operations - Executive Administrative Assistant 129-1000 </h1> Tulsa, OK, USA Req #789 Tuesday, April 15, 2025 JOB SUMMARY: Responsible for providing assistance to Executive Level Officer(s) on all scheduling, travel arrangements, meeting preparation, report compilations and special projects. Provides administrative support including all private correspondence, and maintaining confidential files and records forExecutive Level Officer(s). KEY RESPONSIBILITIES: <ul type="disc"> <li>Schedules, coordinates and organizes various meetings for Executive Level Officer(s). </li> <li>Transcribes and prepares correspondence, memorandums, reports, meeting minutes and audiovisual presentations using Microsoft Word, and graphics software/equipment. </li> <li>Organizes, compiles, distributes, and maintain various types of confidential information, materials, and reports required for management review. </li> <li>Receives, screens and telephone calls contact for Executive Level Officer(s) as necessary.</li> <li>Coordinates all travel arrangements for company personnel. </li> <li>Performs other duties including maintaining department office supplies; training, relief for main switchboard; assisting various committees in planning and organizing employee activities; and maintaining and distributing materials. </li> <li>Communication and interpersonal skills need to represent CommunityCare’s brand and image. </li> <li>Performs other duties as required. </li> </ul> QUALIFICATIONS: <ul type="disc"> <li>Proficiency in the use of personal computers, Microsoft Office, especially Word, graphics and scheduling software. </li> <li>Must have excellent oral and written communication skills including ability to keep accurate minutes of meetings. </li> <li>Ability to establish and maintain effective working relationship with individuals at all levels of the company, including outside executives or disgruntled customers. </li> <li>Successful completion of Health Care Sanctions background check. </li> <li>Successful completion of Department of Insurance background check. </li> <li>Ability to converse and write fluently in English.</li> </ul> EDUCATION/EXPERIENCE: <ul type="disc"> <li>High School diploma required. College degree or equivalent experience preferred. </li> <li>Minimum five years related clerical/office administration experience with at least 4 years working for Executive Level Officer individual preferred. </li> <li>Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. </li> <li>Ability to interact with multiple levels of management with professionalism and discretion while maintaining confidentiality. </li> <li>Project management skills preferred. </li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Hourly </li> </ul> <a href="#"> Apply Now </a>

CommunityCare

Strategy & Corporate Operations - Executive Administrative Assistant 129-1000

<ul> <li> <a href="https://koch.avature.net/en_US/careers/SearchJobs" target="_blank"> &lt; Back to Search Results </a> </li> </ul> <h2> Project Manager Supervisor </h2> Location(s) Tulsa, Oklahoma Company John Zink Career Field Project Management Job Number 171080 <a href="https://koch.avature.net/en_US/careers/Login?jobId=171080" target="_blank"> Apply now </a> <a href="#"> Share </a> <ul> <li> <a href="#">Email</a> </li> <li> <a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FProject-Manager-Supervisor%2F171080&amp;display=popup" target="_blank">Facebook</a> </li> <li> <a href="http://twitter.com/intent/tweet?url=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FProject-Manager-Supervisor%2F171080&amp;text=Project+Manager+Supervisor" target="_blank">X</a> </li> <li> <a href="https://koch.avature.net/_linkedinApiv2?portalUrl=https%3A%2F%2Fkoch.avature.net%2F&amp;action=INIT_SHARE&amp;shareUrl=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FProject-Manager-Supervisor%2F171080" target="_blank">LinkedIn</a> </li> </ul> John Zink, a Koch Engineered Solutions (KES) company, is adding a Project Manager Supervisor to our dynamic team. This position is located in Tulsa, OK. The Project Execution organization is responsible for leading cross-functional project teams to deliver hundreds of projects ranging in value, including those of significant scale. We lead project teams to meet our commitments, create superior customer experiences, deliver mutually beneficial outcomes, ensure effective communication, and drive collaboration with our internal and external partners. This role will apply Koch's Principle Based Management (PBM) philosophy to develop a results-oriented team that achieves results through economic thinking and innovation. What You Will Do: · Transform order execution performance through talent development, integrated project team collaboration, process improvement, and sound decision making. · Demonstrate Principled Entrepreneurship™ by taking ownership and identifying opportunities, taking initiative, and being accountable for results. · Collaborate with key stakeholders across the organization to identify and prioritize needs and deliver solutions that advance project delivery and business objectives. · Lead cross functional execution teams successfully to meet project commitments, develop integrity in the organization, and provide accountability for the results. · Proactively identify and profitably manage backlog risk and largest opportunities for timely, accurately signaled margin delivery. · Advance a culture where contribution motivated employees become increasingly self-actualized by aligning each employees’ abilities and interests with value creating opportunities consistent with the business vision. · Develop positive working relationships with all internal business stakeholders, teams, and leaders. · Coordinate with international counterparts to harmonize workflow best practices. · Solicit and provide feedback to support disciplines, including but not limited to engineering, manufacturing and commercial leaders to continuously drive performance improvement. The Experience You Will Bring Requirements (Basic Qualifications): · Demonstrated ability to drive strategies that lead to profitable outcomes · Experience successfully leading a complex and diverse team, working through complex problems to generate superior results · Proven leadership capability inclusive of successful change management, mentoring, career development, training, talent forecasting, and accountability · Demonstrated passion for ideation and innovation, managing complex situations, instilling collaboration and motivating others by creating a shared vision. What Will Put You Ahead · Experience leading engineering projects in the oil &amp; gas and/or Chemicals/Petrochemicals industry · Experience developing leaders in a Principle Based Management (PBM) environment At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. #LI-RP3 Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: <a href="http://www.kochcareers.com/doc/Everify.pdf" target="_blank">http://www.kochcareers.com/doc/Everify.pdf</a> <a href="https://koch.avature.net/en_US/careers/Login?jobId=171080" target="_blank"> Apply now </a> <a href="#"> Share </a> <ul> <li> <a href="#">Email</a> </li> <li> <a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FProject-Manager-Supervisor%2F171080&amp;display=popup" target="_blank">Facebook</a> </li> <li> <a href="http://twitter.com/intent/tweet?url=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FProject-Manager-Supervisor%2F171080&amp;text=Project+Manager+Supervisor" target="_blank">X</a> </li> <li> <a href="https://koch.avature.net/_linkedinApiv2?portalUrl=https%3A%2F%2Fkoch.avature.net%2F&amp;action=INIT_SHARE&amp;shareUrl=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FProject-Manager-Supervisor%2F171080" target="_blank">LinkedIn</a> </li> </ul>

John Zink Hamworthy Combustion

Project Manager Supervisor

Broken Arrow Public Schools

Counselor Secretary

At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. We’re looking for an Opportunity &amp; Automations Analyst at Webflow to join our Revenue Operations team. In this role, you will focus on driving automation initiatives from start to finish, optimizing sales processes, and ensuring seamless operations within our go-to-market teams. You’ll work cross-functionally to implement AI-powered automation, enhance CPQ and Salesforce workflows, and improve contract lifecycle management. Additionally, you’ll collaborate with internal teams and have some initial customer interaction to facilitate a smooth transition from sales to post-sales. This role is ideal for a proactive problem-solver with a strong understanding of AI &amp; automation, experience executing automation projects end-to-end, and expertise in CPQ, Salesforce, and contract lifecycle management within a SaaS business. <h1>About the role:</h1> <ul> <li>Location: Remote-first (United States; BC &amp; ON, Canada)</li> <li>Full-time </li> <li>Permanent </li> <li>Exempt</li> <li>The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. <ul> <li>United States (all figures cited below are in USD and pertain to workers in the United States) <ul> <li>Zone A: $101,760 - $129,120</li> <li>Zone B: $96,000 - $122,880</li> <li>Zone C: $91,200 - $116, 640</li> </ul> </li> <li>Canada (all figures cited below are in CAD and pertain to workers in the Canada <ul> <li>Zone A: $114,240 - $145,920</li> </ul> </li> </ul> </li> </ul> This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our <a href="https://webflow.com/careers#pay-zones" target="_blank">Careers page</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. <ul> <li>Reporting to the Manager, Deal Desk</li> </ul> As an Opportunity &amp; Automations Analyst you’ll… <ul> <li> Automation &amp; Process Optimization: Lead end-to-end automation initiatives within Revenue Operations, leveraging AI to improve efficiency within systems including Salesforce, Salesforce CPQ, Slack, and Census. </li> <li> CPQ &amp; Salesforce Optimization: Manage CPQ workflows and optimize Salesforce processes to enhance deal execution and reporting. Ownership of deal approvals as part of our order management process. </li> <li> Customer &amp; Stakeholder Collaboration: Partner with sales, post-sales, and customers on renewals processing, streamlining handoffs, enhancing automation adoption, and ensuring data accuracy and compliance.</li> <li> Contract Lifecycle Management: Support automation of contract workflows, ensuring compliance and efficiency.</li> <li> Risk Mitigation &amp; Continuous Improvement: Identify Quote to Cash inefficiencies, propose solutions, and drive operational improvements.</li> <li> Metrics &amp; Reporting: Track automation impact, report key deal desk-related metrics, and ensure data accuracy. Partner with BizTech on CPQ-related error resolution.</li> </ul> In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role. <h1>About you:</h1> You’ll thrive as an Opportunity &amp; Automations Analyst if you have: <ul> <li> Experience: 2+ years of experience working in a Deal Desk or Order Management role or equivalent. Proven track record of meeting or exceeding renewal targets in a fast-paced environment.</li> <li> Analytical Mindset: Data-driven approach to identifying risks and opportunities, with proficiency in CRM tools (e.g., Salesforce) and analytics platforms. Have experience with Salesforce, Salesforce CPQ, DocuSign DocGen, and Ironclad CLM.</li> <li> Collaboration: Experience working cross-functionally with Customer Success, Sales, Finance, and Legal teams.</li> <li> Communication Skills: Excellent verbal and written communication skills, with an ability to clearly articulate value propositions and renewal strategies.</li> <li> Problem-Solving: Strong problem-solving and critical-thinking skills, with a proactive approach to managing challenges.</li> </ul> Preferred Skills: <ul> <li>Experience working in a high-growth SaaS or technology environment.</li> <li>Knowledge of subscription-based pricing models</li> </ul> <h3>Our Core Behaviors:</h3> <ul> <li> Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers</li> <li> Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment</li> <li> Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care</li> <li> Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates</li> </ul> <h3>Benefits &amp; wellness</h3> <ul> <li>Equity ownership (RSUs) in a growing, privately-owned company</li> <li>100% employer-paid healthcare, vision, and dental insurance coverage for full-time employees (working 30+ hours per week) and their dependents. Full-time employees may also be eligible for voluntary insurance options where applicable in the respective country of employment</li> <li>12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability leave for birthing parents to be used before child bonding leave (note: where local requirements are more generous, employees receive the greater benefit); full-time employees also have access to family planning care and reimbursement</li> <li>Flexible PTO for all locations and sabbatical program</li> <li>Access to mental wellness and professional coaching, therapy, and Employee Assistance Program</li> <li>Monthly stipends to support work and wellness</li> <li>401k plan or pension schemes (in countries where statutorily required), and other financial wellness benefits, like CPA and financial advisor coverage</li> </ul> Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment. <h3>Remote, together</h3> At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are <a href="https://webflow.com/diversity-equity-inclusion" target="_blank">committed</a> to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. <h3>Stay connected</h3> Not ready to apply, but want to be part of the Webflow community? Consider following our story on our <a href="https://webflow.com/blog" target="_blank">Webflow Blog</a>, <a href="https://www.linkedin.com/company/webflow-inc-/" target="_blank">LinkedIn</a>, <a href="https://twitter.com/webflow" target="_blank">X (Twitter)</a>, and/or <a href="https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm" target="_blank">Glassdoor</a>. <h3>Please note:</h3> We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review <a href="https://webflow.com/legal/applicant-privacy-notice" target="_blank">Webflow’s Applicant Privacy Notice</a>.

Webflow

Deal Operations Analyst

Req ID: 76475 Location: Tulsa -TUL Areas of Interest: Wealth Management Operations; Accounting Pay Transparency Salary Range: Not Available Application Deadline: 05/11/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> Our Wealth Management Securities Services group specialize in providing comprehensive asset servicing for trust accounts, including asset setup, maintenance, pricing, trade execution, settlements, and more. Our expertise extends to fund accounting services, performance reporting, and shadow accounting for our Advisor Trust Services line of business. We are seeking a Securities Services Operations Specialist to join our fund Accounting team! If you are looking for a role that combines a passion for innovation, an opportunity for growth, and a culture of teamwork, then you've come to the right place. We have an exciting opportunity awaiting someone like you! <h2>Job Description</h2> The Securities Services Operations Specialist I is primarily responsible for all transactional processing supporting Wealth Management accounts on the trust and/or bond accounting system which could include setting up and maintenance of securities, transactional processing, trade execution and settlement, foreign currency exchange, valuations, and reconciliations. This position works closely with account officers within Wealth Management and Operations &amp; Technology, Risk, Compliance, and Audit departments, external depository’s, vendors, and brokers to ensure that client accounts are reflected accurately for performance and reporting requirements. <h2>Team Culture</h2> We are a collaborative, conscientious, and goal-oriented team. We value initiative, and we care about the quality of our work. Managers across the line of business are readily available and accessible for any needs you may have. You are responsible for driving the process, and our leaders are there to support you. Mentorship within the team is a common practice that will provide opportunities for growth. <h2>How You'll Spend Your Time</h2> <ul> <li>You will ensure all security transactions, daily processes, documentation, and/or agreements are completed timely, accurately and within the policy guidelines. </li> <li>You will use your knowledge of securities processing and Wealth Management to continually define, visualize, measure, analyze, improve, report, and control processes with the goal to meet internal and external customer and regulatory requirements. </li> </ul> <ul> <li>You will resolve complex issues timely to minimize losses to the bank and/or client and provide support to auditors, compliance, account officers, investment managers, WMS management, and support personnel.</li> <li>You will test and document reports necessary to support day-to-day operations and longer-term strategic decisions.</li> <li>You will work proactively among the groups to identify solutions or resources to complete any project and/or exception processing.</li> <li>You will collaborate with internal employees and management and external clients to resolve issues and/or provide education with respect to processes or key technology solutions.</li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of a Bachelor’s Degree in Accounting or Finance and 1-4 years of directly related experience in a high volume securities operations environment is preferred or an equivalent combination of education and experience. <ul> <li>Advanced PC and operating software application skills. </li> <li>Excellent research, analytical, and organizational skills; ability to plan and coordinate the movement of potentially large volumes of transactions. Must demonstrate previous experience independently solving complex problems, and identifying appropriate resources while meeting extremely stringent deadlines.</li> <li>Excellent communication and interpersonal skills, leadership ability, social and professional etiquette, including oral and written communication skills. Ability to communicate information clearly and concisely. Ability to gain consensus among parties with conflicting interests.</li> <li>Working knowledge of a broad variety of securities and Wealth Management accounting systems. </li> <li>Working knowledge of accounting principles and practices with an emphasis on reconciliation and detail-oriented tasks in a potential high-volume environment. A general understanding of trust and/or bond accounting knowledge is preferable.</li> <li>Ability to improve efficiency, track complex activities and improve methodology. </li> </ul> <h2>Working Conditions &amp; Physical Requirements</h2> Office BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Securities Services Ops Specialist I - Fund Accounting

Ready to be a Titan? As a CSM Team Customer Success Manager, you play a crucial role in ensuring our customers’ success and satisfaction. You’ll be responsible for building strong relationships with our customers, understanding their needs, and empowering them to set big goals with ServiceTitan as the ultimate tool to achieve the extraordinary in their business.You will serve as the preferred CSM to a designated list of customers assigned to the CSM Team and partner with these customers to optimize their use of ServiceTitan to drive business results. In doing so you will be a key driver ensuring retention and growth of ServiceTitan’s revenue. You will interact with these customers both as their success point of contact and by leveraging tools to consistently engage in proactive touchpoints to continue pacing their journey with ServiceTitan. As a member of the CSM Team, you will be passionate about delivering customer transformations and answering questions like:<ul> <li>What’s the most valuable transformation I can offer my customer?</li> <li>What’s the fastest way I can deliver that value to them?</li> <li>How can my communication make their life easier?</li> <li>How can I build a long-term relationship with them and truly make them feel at home with the ServiceTitan family?</li> </ul> What you'll do:<ul> <li>Account Ownership: Act as a “preferred CSM” to approximately 100 accounts assigned to CSM Team, serving as the main point of contact for the customer, our executive team, and any internal partners regarding these accounts</li> <li>Relationship Management: commit to exceeding customer expectations, maintain long-term, senior-level relationships with your account’s POCs, take ownership of challenging customer situations, manage them effectively, and see them through to resolution</li> <li>Drive Value and ROI: guide customers to maximize their business through an intimate understanding of the ServiceTitan platform, with the ability to resolve complex issues and create comprehensive, customer-facing value plans to demonstrate ROI of ServiceTitan to key stakeholders</li> <li>Reactive Engagement: act as the primary point of contact for customer inquiries and issues, working closely with internal teams to drive timely resolutions</li> <li>Proactive Engagement: Proactively reach out to customers through phone calls and written communication to understand their goals, and roadblocks, and ensure their needs are met Utilize reactive and proactive outreach in addition to developing strategies to work with and speak to all customers in your care on a regular cadence</li> <li>Data Analysis: Utilize data to track customer success metrics and leverage user engagement data to design targeted campaigns that proactively engage with customers who are not utilizing key features of ServiceTitan vital to achieving their desired outcomes (digital success campaigns, remote workshops, proactive customer calls, etc.)</li> <li>Mitigate Escalations and Churn Risk: Monitor account health and flag risk behaviors to engage with customers proactively before escalations or churn risks arise in addition to owning and defusing challenging customer situations, should they arise, turning them into an opportunity for positive outcomes and increased customer loyalty</li> <li>Facilitate Resolutions: Approach all customer interactions with a positive, can-do attitude, identify customer pain points, and work with cross-functional teams to provide effective solutions,</li> <li>Provide Product Training: Provide training and guidance to customers, ensuring they utilize our software effectively, drive customer engagement in webinars, ember, spark or community</li> <li>Create Promoters: Seek ways to improve customer satisfaction and raise customer advocacy (NPS), by finding new ways to continuously improve our customers’ experience, both in the use of our product and through improved internal processes</li> <li>Project Management: break down complex issues and stay highly organized in managing customer accounts, ensure timely follow-ups, and document interactions</li> <li>Gross Revenue Retention: Monitor customer usage and engage in renewal discussions (both core and pro products) to ensure long-term satisfaction, and account retention and maximize up-selling and cross-selling opportunities</li> <li>Feedback Collection: Gather and relay customer feedback to the product and development teams for continuous improvement.</li> <li>Customer Loyalty: Identify opportunities for customer advocacy, such as success stories, the torch network, and referrals.</li> </ul> What you'll bring: <ul> <li>2+ years in customer-facing roles, customer success/account management, and/or sales experience preferred</li> <li>A customer value, ROI, and business outcome-driven mindset</li> <li>Skills in product training, and comfortable “re-re-selling” the customer on ServiceTitan</li> <li>Strong de-escalation and problem-solving skills.</li> <li>Highly skilled in written and verbal communication</li> <li>Proven ability to multi-task and manage multiple projects at a time with strong attention to detail</li> <li>Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others</li> <li>Quick thinking, fast learning, and solution-oriented, with an ability to think outside the box and see things through to resolution</li> <li>Self-motivated and able to work effectively in a remote setting</li> <li>Highly organized and detail-oriented</li> <li>Project management skills and experience are a plus.</li> <li>Exceptional organizational and time management skills</li> <li>Empathetic with a customer-focused approach</li> <li>Passion for phone-based customer interactions</li> </ul> Preferred Skills and Experience<ul> <li>Project management</li> <li>Sales</li> <li>Data or Business performance analytics</li> <li>Operational use of SalesForce, Gainsight, and Tableau</li> <li>Highly proficient in ServiceTitan workflows and best practices</li> <li>Able to work PST/MST hours</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $58,400 USD - $78,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Customer Success Manager

Tulsa Community College

Talent Acquisition Coordinator

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The Corporate Programs team sits within the Strategy, Execution &amp; Analytics (SEA) function at Coinbase. We leverage program management skills to supercharge execution on the most critical priorities for the business. We’re looking for a Senior Program Manager to lead a company-wide program that leverages data &amp; insights to mitigate the company’s biggest risks. This includes the end-to-end workflow ownership of metrics from leadership alignment on thresholds/definitions all the way to sharing weekly/monthly results with Brian (CEO/Founder) and our executive team in a live forum. Also leading numerous special projects to enhance our processes and deliver more sophisticated insights via AI/LLMs. This and all other Corporate programs are complex in nature and have the highest level of visibility to our executive &amp; senior leadership teams. The Corporate Programs team looks for strong generalist program managers with experience working on the most diverse range of cross-functional workstreams (technical &amp; non-technical) and can pivot onto new ambiguous programs at any given time. What you’ll be doing (ie. job duties): <ul> <li>Own the monthly Risk Metrics Meeting (RMM) and the production of all related live and asynchronous content end-to-end</li> <li>Align with business leaders &amp; teams on metric definitions, thresholds, and updates/remediation plans when metrics have moved out of thresholds</li> <li>Update program governance &amp; guidelines establishing clear R&amp;Rs, decision making &amp; change management procedures</li> <li>Lead a range of special projects that streamline processes, optimizes tooling or creates improved insights using AI/LLM</li> <li>Draft &amp; execute ‘Clear Communication’ plans using appropriate channels/mechanisms, and publish high-quality documentation</li> <li>Set a framework to drive accountability across the program establishing strong working relationships with cross-functional teams</li> <li>Manage other high-priority programs or projects for the Corporate Programs team as needed</li> <li>Potentially hire &amp; build a small team to support risk programs and related operations </li> </ul> What we look for in you (ie. job requirements): <ul> <li>7+ years in program management at a leading tech company (ideally fintech)</li> <li>Experience in data analysis (e.g. SQL) and building dashboards (e.g. SuperSet, Hex, Looker)</li> <li>Experience working directly with product &amp; engineering teams (e.g. familiar with incident process)</li> <li>Has led direct reports of program/project managers</li> <li>Highly organized with an impeccable attention to detail</li> <li>Comfortable with ambiguity, can turn incomplete or even conflicting inputs into clear plans</li> <li>Experience working in a high-pressure fast-paced environment</li> <li>Clear communicator (both written &amp; verbal) who can facilitate dialogues with senior stakeholders and drive toward outcomes</li> </ul> Nice to haves: <ul> <li>Experience working in financial services (e.g. is familiar with KYC/AML requirements)</li> <li>PMP certification</li> </ul> Position ID: P69289 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $166,345—$195,700 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Program Manager, Corporate Programs

304 Operations Jobs