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Acuren

UAV Operations Support SME

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Line of Business Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities: <ul> <li>Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures</li> <li>Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions</li> <li>Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Coaching</li> <li>Written Communications</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Line of Business Job Description: The Order Management analyst provides back-up post-secondary Fixed Income, Equity &amp; Option trade support for Wealth Management, Edge and Investment Solutions Group, along with supporting the 99-Markets call center line, email and order entry inquiries for Fixed Income, Equities and Options, managerial reporting, processing Non-market Trade Corrections, Trading Rejects &amp; Exceptions each day. Lastly, the role includes some reporting to other areas and cross training on order status queries of Fixed Income, equities and options orders. Required Skills: <ul> <li>A minimum of 1 year related experience in financial services.</li> <li>Experience supporting a financial product sales or marketing desk.</li> <li>Experience resolving trade breaks.</li> <li>Knowledge of Fixed Income products and the trading lifecycle</li> <li>Strong Microsoft Excel skills</li> <li>Proven ability to multi-task in a fast-paced trading environment</li> <li>Detail oriented with strong communication and interpersonal skills.</li> <li>Experience reconciling trading ledgers.​</li> </ul> Desired Skills: <ul> <li>An aptitude for problem solving.</li> <li>Experience with Bloomberg terminal</li> <li>Fixed Income trade booking experience​</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Transaction Management Ops Analyst - Order Management

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: An opportunity for a highly motivated, industry established and mid-level professional to join the Futures and Options and OTC Clearing Operations team. Candidate will be looking to pursue a successful career in the field of Futures &amp; Options and OTC Clearing. The department has a Market Operation which comprises of Clearing, Deliveries (manages Life Cycle events), Reconciliation, Regulatory / Exchange and Process Control, Data Control, Static Data, Clearing Infrastructure Solution and Strategy. This structure is replicated globally in AMRS and EMEA, processing trading activity over 60+ global exchanges either through direct clearing memberships or third party brokers. The candidate will be the joining the Reconciliation team. Candidate must possess strong risk and control mindset, and issue management skills. Role Description • Responsible for reconciliation activities across APAC exchanges supported from Singapore, which include: o Oversight of reconciliation activities o Manage sub-ledger corrections o Act as escalation point for issues raised by the L1 reconciliation team o Client money break reporting o MIS reporting o Break management and escalation o Investigate breaks and issues raised • Continuous Improvement of the Operating Environment with regards to Straight-Through-Processing, Risk and Control • Partner with key internal stakeholders to support strategy and policies, including new business initiatives, development and implementation of new processes and controls • Ensure compliance of reconciliation operations to internal policies and relevant rules and regulations • Engage with Operation and Technology teams, including Global Business Services (GBS), to ensure smooth reconciliation operations • Owning risk agenda for ETD, including governance, control and process reviews • Ability to connect with other regions within Global Market Operations and Compliance to ensure consistent awareness of changing regulatory environment Required &amp; Preferred Skills • Excellent communication, effective with peers and senior management • Strength in identifying and implementing solutions for process improvement • Attention to details and strong analytical abilities to interpret and resolve complex issues and queries • Promote collaboration within Global Market Operations to achieve desired results as a group • Proficient in exchange traded derivatives and related client money regulations • Futures industry experience working for a FCM, Exchange, Clearing House or Regulator • Experience using SunGard GMI system is preferred, as well as experience with reconciliation systems Other Qualifications: ∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions ∙ Excels in working among diverse viewpoints to determine the best path forward ∙ Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner ∙ Commitment to challenging the status quo and promoting positive change. ∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base ∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Officer, APAC ETD Reconciliation Ops, Global Markets Operations

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.We are seeking a proactive and detail-oriented Marketing Operations Superstar to join our dynamic Marketing Operations team. The Marketing Operations team plays a critical role in the design and execution phase of Airtable’s go-to-market motion. In this role, you will be the key driver in ensuring the seamless execution of our marketing campaigns, lead operations and sales handoff motions. The ideal candidate will have a bias for action, a passion for process optimization, and a proven ability to collaborate and communicate effectively with cross-functional stakeholders. <h1>What you'll do</h1> <ul> <li> Campaign Operations: <ul> <li>Lead the end-to-end execution of marketing campaign operations, ensuring timely delivery and flawless execution with cross functional stakeholders</li> <li>Manage technical infrastructure and data flows between Marketo and other related systems (e.g. Big Marker, Splash, event systems, etc) to ensure seamless experiences and data integrity</li> <li>Assess new business requirements and translate them into process updates or redesigns, driving effective change management to ensure smooth adoption across teams.</li> <li>Create and manage and execute on compliant, efficient list import processes to support targeted campaign execution</li> <li>Develop training materials and documentation to empower marketers with self-serve campaign capabilities</li> <li>Ensure Sales Handoff is standardized, documented, and consistently followed across teams.</li> </ul> </li> <li> Lead Operations: <ul> <li>Monitor and manage lead flow processes, ensuring accurate data capture and seamless integration with sales systems.</li> <li>Investigate anomalies in lead data, identify root causes, and implement corrective actions to maintain data integrity.</li> <li>Develop and maintain documentation for lead management processes and best practices.</li> </ul> </li> <li> Process Optimization &amp; Change Management: <ul> <li>Assess existing marketing operations workflows, identify areas for improvement, and implement scalable solutions.</li> <li>Lead change management initiatives to adopt new tools, processes, or methodologies, ensuring minimal disruption to ongoing activities.</li> <li>Train and support team members on updated processes and tools to foster adoption and efficiency.</li> </ul> </li> </ul> <h1>Who you are</h1> <ul> <li>5+ years in Marketing Operations, Revenue Operations, CX Operations or Sales Operations (Ideally at a B2B SaaS company).</li> <li>Proficiency in marketing automation platforms (e.g., Marketo) and CRM systems (Salesforce).</li> <li>Working knowledge of Sales and Marketing systems (e.g. Big Marker, Splash, Contentful, LeanData, Clearbit, Outreach, Hightouch etc) strongly preferred. </li> <li>You have a proven track record of leveraging analytics to improve sales and marketing effectiveness.</li> <li>You demonstrate a proactive approach to problem-solving with a strong bias for action, addressing challenges quickly and driving initiatives forward with minimal oversight</li> <li>You’re able to independently manage projects and contribute to team goals while maintaining detailed documentation and adhering to internal project management methodologies.</li> <li>You build trust across organizational boundaries and drive alignment effectively</li> <li>You have a deep understanding of sales and marketing funnels.</li> </ul> <h2>What we offer</h2> <ul> <li> Duration: 12-months</li> <li> Start Date: ASAP</li> <li> Work Schedule: Full-time (40 hours a week) </li> <li> Location: Remote - US</li> </ul> Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your <a href="https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd_fM6/view?usp=sharing" target="_blank">EEO rights as an applicant</a>. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our <a href="https://airtable.com/shrq13fCV8h1sx2t8" target="_blank">Accommodations Request Form</a> and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking <a href="https://www.airtable.com/company/personnel-privacy-notice" target="_blank">here</a>. 🔒 Stay Safe from Job Scams All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at <a href="#">hr@airtable.com</a>. Learn more about avoiding job scams <a href="https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first" target="_blank">here</a>.

Airtable

Marketing Operations (Contract)

Outlier

AI Training for Manufacturing, Logistics & Industrial Domain

<h2>About the team</h2>Zillow Home Loans (ZHL) provides customers with a streamlined option for their home financing needs. By utilizing Zillow's home-buying expertise and cutting-edge technology, we’re working to create an easier, smoother ‘check-out’ experience for real-estate transactions. The Business Operations (“BizOps”) team serves as the central nervous system of ZHL, responsible for defining and delivering ZHL’s next phase of evolution and growth. This team focuses on our most critical and strategic cross-company projects, ranging from overall company strategy to owning key strategic projects in partnership with senior-most leaders across Zillow Group.<h2>About the role</h2>The Program Manager, Business Operations (Go-to-Market &amp; Training) will own the rollout process and drive adoption of revenue-critical product features across Zillow Home Loans’ team of Loan Officers for our Digital and Premier Agent business. The focus of this role will be to help ZHL grow by launching and driving adoption for new product features internally, developing new operational processes, innovating our go to market strategy, and fostering relationships aided by product. The role requires someone who has a strong track record of project execution, is a great communicator, approaches problems in a structured manner, is comfortable with working with data and navigating ambiguity and working with data. You will tackle a variety of unstructured challenges, diving into a wide array of problems that drive impact for ZHL across sales, business operations, product, go-to-market, and analytics. You Will Get To:<ul> <li>Communication: Act as a liaison between product development, marketing, and sales teams to ensure alignment and clear communication across departments.</li> <li>Sales Training &amp; Content Creation: Partner with marketing and sales to develop and deliver comprehensive training programs and product demos for sales teams, ensuring they are well-versed in product features, benefits, and competitive advantages.</li> <li>Sales Support: Provide ongoing support to sales teams through regular coaching, troubleshooting, and making necessary adjustments to enablement strategies.</li> <li>Feedback Loop: Gather and analyze feedback from sales teams and data trends to continuously refine and improve training materials and strategies.</li> <li>Drive ongoing adoption: Ensure that sales teams are proficient with CRM systems, sales enablement platforms, and other technologies to streamline processes and enhance productivity.</li> <li>Performance Metrics: Build and improve processes around measuring the effectiveness of go-to-market initiatives and sales enablement programs.</li> <li>Process improvement &amp; launch playbooks: Own and optimize the end-to-end GTM process, including: launch checklists, partnering on internal communications, driving initial and ongoing adoption, and assessing adoption trends and impacts</li> <li>Change &amp; Stakeholder Management: Stand up change-management playbooks (RACI, comms cadences, FAQ bank) so every release has a standard “Day 0, Day 30, Day 90” plans</li> <li>Voice of the Customer:Understand sales team needs and how that relates to training and adoption</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $105,100.00 - $167,900.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>4-7 years of relevant experience</li> <li>Launch Enabler: You’ve driven product or process rollouts in fast-growing fintech, SaaS, or consulting settings and owned the full enablement arc - from storyboard to post-launch analytics.</li> <li>Instructional Design: Comfortable building live workshops, training videos and/or lesson modules that make complex features click</li> <li>Change manager: you’ve steered teams through new tools or workflows, standing up RACIs, comms cadences and plans that hit adoption targets.</li> <li>Data-forward operator: Excel/Tableau is second nature; you translate funnel data into dashboards, insights, and concrete next steps. SQL experience a plus.</li> <li>First-principles thinker: You question default paths, design lean experiments, and iterate quickly based on signal, not noise</li> <li>Ability to influence: Crisp decks, concise Slack updates, and a consultative style let you align Product, Ops, and Sales leaders to a single plan of record.</li> <li>Project-management toolbox: Juggle multiple launches, manage detailed project plans, and keep cross-functional stakeholders on time and accountable.</li> <li>Adaptableand used to working in dynamic and ambiguous environments. Consulting, startup or high growth company experience heavily preferred, FinTech or mortgage experience a bonus</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Program Manager, Business Operations (Go-to-Market & Training)

<a href="#">Return to Job Search</a> <h2>Moving Center General Manager Trainee</h2> U-Haul is looking for a responsible, motivated and thoughtful person to come onboard to learn how to manage one of our moving and storage centers. As General Manager Trainee you will be able to see the ways to make our rental facilities profitable and efficient by keeping track of inventory and managing equipment. You will be solving problems as they arise. Managing a U-Haul moving and storage center is varied, fast-paced and rewarding work. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul offers General Manager Trainees: <ul> <li>Full medical coverage, if eligible</li> <li>Prescription plans, if eligible</li> <li>Dental and vision plans</li> <li>Registered Dietitian Program, if eligible</li> <li>Gym Reimbursement Program</li> <li>Weight Watchers, if eligible</li> <li>Virtual doctor visits</li> <li>Career stability</li> <li>Opportunities for advancement</li> <li>Valuable on-the-job training</li> <li>Tuition Reimbursement Program</li> <li>Free online courses for personal and professional development at U-Haul University®</li> <li>Business-travel insurance</li> <li>You Matter Employee Assistance Program</li> <li>Paid holidays, vacation and sick days, if eligible</li> <li>Employee Stock Ownership Plan (ESOP)</li> <li>401(k) savings plan</li> <li>Life insurance</li> <li>Critical illness/group accident coverage</li> <li>24-hour physician available for kids</li> <li>MetLaw Legal Program</li> <li>MetLife auto and home insurance</li> <li>Mindset App Program</li> <li>Discounts on cell phone plans, hotels and more</li> <li>LifeLock identity theft protection</li> <li>Savvy consumer-wellness programs - from health-care tips to financial wellness</li> <li>Dave Ramsey’s SmartDollar Program</li> <li>U-Haul Federal Credit Union membership</li> </ul> General Manager Trainee Responsibilities: <ul> <li>Manage the fleet to deliver clean and well-maintained equipment</li> <li>Track and itemize inventory</li> <li>Ensure that customers receive the highest quality of care</li> <li>Keep track of fuel receipts and petty cash</li> <li>Clean and monitor the premises, and maintain a secure environment</li> <li>Participate in ongoing continuous U-Haul education through U-Haul University</li> </ul> Minimum Requirements: <ul> <li>1-3 years of management experience in retail or another service industry with responsibility for financial results and customer satisfaction</li> <li>Computer expertise</li> <li>Organizational expertise</li> <li>Management proficiency in high-volume retail with profit and loss (P&amp;L) accountability</li> <li>Valid driver’s license and the ability to maintain a good driving record</li> <li>High school diploma or equivalent</li> <li>Able to work weekends and holidays</li> </ul> Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. Pay Range is: $16.00 - $20.00 Hourly U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

U-Haul International, Inc.

Moving Center General Manager Trainee

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities: <ul> <li>Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures</li> <li>Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions</li> <li>Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units</li> </ul> Line of Business Job Description: The primary responsibility of this role is to work with various Investment and Monetary Control teams, Merrill branch offices, Consumer Investments, and senior management to minimize client and Merrill exposure. An analyst prepares, summarizes, and distributes various daily, weekly, and monthly reports for supporting Merrill and Consumer Investments lines of business. The candidate will be responsible for: Daily reports: <ul> <li>​Analyzing margin calls greater than 25K, across domestic, international, MESD, and MEAC accounts</li> <li>Identifying and resolving transactions that are processed in Invalid Prefix No-Name accounts</li> <li>Monitoring FINRA extension requests to ensure trade details are accurate and extensions are approved</li> <li> Validating and resolving deficit equity scenarios due to market fluctuations on open commitments and unsecured debits &amp; shorts for all domestic and international offices</li> <li>Summarizing all margin, Reg T, minimum equity, and LMA collateral calls over 250K</li> <li>Identifying accounts with potential interim exposure during severe market declines</li> <li>Assisting with the creation of daily scorecards to ensure compliance, violations, and collections obligations are resolved within appropriate regulatory timeframes</li> </ul> Weekly reports: <ul> <li>Obtaining and summarizing by region all forced liquidations processed by IMC Obligations</li> <li>Reporting all liquidations across domestic, international, MESD, MEAC, and LMA lines of business</li> <li>Providing a consolidated risk report as a snapshot of weekly consolidated data and potential trending exposure across all Merrill and Consumer Investments</li> </ul> Required Skills: <ul> <li>​Expertise in Microsoft Office (Excel, Access, Word, Outlook, SharePoint)</li> <li>Ability to understand overall themes and objectives of assigned reports</li> <li>Strong organizational skills, attention to detail, and ability to work independently</li> <li>Strong written and verbal communication skills in order to perform in a proactive and effective manner across all levels of the organization</li> <li>Handling of escalations of account issues to branch office/Edge managers in order to resolve open exposure</li> </ul> Desired Skills: <ul> <li>College Degree preferred</li> <li>Familiarity with financial processes across ML sales support screens</li> <li>Knowledge of margin and option requirements</li> <li>Understanding of the Securities Industry and the various internal and external rules and regulations affecting the industry and department (e.g., Regulation T, New York Stock Exchange, Firm policies and procedures and margin and option rules and regulations)</li> <li>Requires direct internal contact with business partners. Support forced liquidation processing to ensure trading commitments (cash commitments and Regulation T calls) and equity deficiency calls (maintenance calls and minimum equity calls) are met within regulatory and Firm policy timeframes.</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Coaching</li> <li>Written Communications</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Transaction Management Ops Analyst - Exposure Reporting

Job Description: About us* At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* GF (Global Finance) Global Financial Control India (GFCI) is part of the CFO Global Delivery strategy to provide offshore delivery to Line of Business (LOBs) and Enterprise Finance functions. The capabilities hosted include General Accounting &amp; Reconciliations, Legal Entity Controllership, Corporate Sustainability Controllership, Corporate Controllership, Management Reporting &amp; Analysis, Finance Systems Support, Operational Risk and Controls, Regulatory Reporting and Strategic initiatives. The Financed Emissions Accounting &amp; Reporting team, a part of the Global Financial Control-Corporate Sustainability Controller organization within the CFO Group, plays a critical role in supporting the calculation of asset level balance sheet Financed Emissions, which are integral to the Bank ’s goal of achieving Net-zero greenhouse gas emissions by 2050. Job Description* The role is responsible for building data sourcing process, data research and analytics using available tools, support model input data monitoring and develop necessary data or reporting frameworks to support our approaches to net zero progress alignment, target setting, client engagement and reputational risk review, empowering banking teams to assist clients on net zero financing strategies and specific commercial opportunities. The role will support and partner with business stakeholders in the Enterprise Climate Program Office, Technology, Climate and Credit Risk, the Global Environment Group, Lines of Business, Legal Entity Controllers and Model Risk Management. Additionally, the role will support data governance, lineage, controls by building, improving and executing data processes. Candidate must be able to communicate across technology partners, climate office and the business lines to execute on viable analytical solutions, with a focus on end-user experience and usability. Candidate must be strong in identifying and explaining data quality issues to help achieve successful and validated data for model execution. This individual should feel at ease creating complex SQL queries and extracting large, raw datasets from various sources, merging, and transforming raw data into usable data and analytic structures, and benchmarking results to known. They must feel comfortable with automating repeatable process, generating data insights that are easy for end users to interpret, conduct quantitative analysis, as well as effectively communicate and disseminate findings and data points to stakeholders. They should also understand greenhouse gas accounting frameworks and financed emissions calculations as applied to different sectors and asset classes. The candidate will have experience representing ERA with critical Climate stakeholders across the firm, and should demonstrate capacity for strategic leadership, exercising significant independent judgment and discretion and work towards strategic goals with limited oversight. Responsibilities* Net zero transition planning and execution: Partners with GEG, Program Office and Lines of Business in developing and executing enterprise-wide net zero transition plan and operational roadmap, with a focus on analysis and reporting capabilities, data procurement, liaising with consultants, external data providers, Climate Risk and Technology functions. Data development &amp; Operations: Research on data requirements, produce executive level and detailed level data summary, validate the accuracy, completeness, reasonableness, timeliness on the dataset and develop desktop procedures for BAU operations. Perform data review and test technology implementation for financed emissions deliverables. Execute BAU processes such as new data cycle creation, execute data controls and data quality processes. Produce data summary materials and walk through with leadership team. Data Analytics &amp; Strategy: Analyze the data and provide how granular data movements across history affects the data new results. Find trends of data improvements or areas for improvement. Develops automated data analysis results and answer the common questions to justify the changes in data. Support ad hoc analytics of bank-wide and client net zero commitment implementation, with an initial focus on automation of financed emissions analysis, reporting against PCAF standards and net zero transition preparedness analytics and engagement to enhance strategy for meeting emissions goals for target sectors. Requirements* Education* Bachelor’s degree in data management or analytics, engineering, sustainability, finance or other related field OR master’s degree in data science, earth/climate sciences, engineering, sustainability, natural resource management, environmental economics, finance or other related field Certifications If Any NA Experience Range* •Minimum 15+ years in Climate, Financed Emissions, finance, financial reporting •Three (3) or more years of experience in statistical and/or data management and analytics and visualization (intersection with financial services strongly preferred) Foundational skills* <ul> <li>Deep expertise in SQL, Excel, automation &amp; optimization, and project management</li> <li>Knowledge of data architecture concepts, data models, ETL processes</li> <li>Deep understanding of how data process works and ability to solve dynamically evolving and complex data challenges part of day-to-day activities.</li> <li>Knowledge of data architecture concepts, data models, ETL processes</li> <li>Deep understanding of how data process works and ability to solve dynamically evolving and complex data challenges part of day-to-day activities.</li> <li>Experience in extracting, and combining data across from multiple sources, and aggregate data to support model development.</li> <li>Experience in multiple database environment such as Oracle, Hadoop, and Teradata</li> <li>Deep expertise in SQL, Excel, Python, automation &amp; optimization, and project management</li> <li>Strong technical and visualization skills, with the ability to understand the business goals, needs, and be committed to delivering recommendations that will guide strategic decisions.</li> <li>Knowledge on Alteryx, Tableau, R, (knowledge of NLP, data scraping and generative AI welcome)</li> <li>Strong leadership skills and proven ability in motivating employees and promoting teamwork.</li> <li>Excellent interpersonal, management, and teamwork skills.</li> <li>High level of significant independent decision-making ability.</li> <li>Highly motivated self-starter with excellent time management skills and the ability to effectively manage multiple priorities and timelines.</li> <li>Demonstrated ability to motivate others in a high-stress environment to achieve goal.</li> <li>Ability to effectively communicate and resolve conflicts by both oral and written communication to both internal and external clients.</li> <li>Ability to adapt to a dynamic and evolving work environment.</li> <li>Well-developed analytical and problem-solving skills.</li> <li>Experience and knowledge of the principles and practices of management and employee development.</li> <li>Ability to think critically to solve problems with rational solutions.</li> <li>Ability to react and make decisions quickly under pressure with good judgment.</li> <li>Strong documentation &amp; presentation skills to explain the data analysis in a visual and procedural way based on the audience.</li> <li>Ability to quickly identify risks and determine reasonable solutions.</li> </ul> Desired skills <ul> <li>Advanced knowledge of Finance</li> <li>Advanced knowledge of Climate Risk</li> </ul> Work Timings* Window 12:30 PM to 9:30 PM (9 hours shift, may require stretch during peak period) Job Location* Mumbai

Sr Operations Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The DLP Operations Response Manager is responsible for optimizing and managing Data Loss Prevention (DLP) operations, ensuring that security events are effectively triaged, investigated, and responded to in alignment with enterprise security objectives and regulatory requirements. This leader will oversee a team of DLP response analysts, drive process efficiency and automation, and ensure that DLP controls are operating effectively across cloud, endpoint, and network environments. Operating within a Follow-the-Sun model, this role will collaborate with regional operations leads to standardize workflows, improve detection accuracy, and enhance response times. The DLP Operations Response Manager will also develop executive-level presentations and reports, providing key stakeholders with insights into operational performance, emerging risks, and areas for improvement. This position requires a proactive, hands-on leader who can balance high-level operational oversight with direct engagement in event management, process optimization, and tool enhancements. This role may require occasional on-call weekend schedule Must be onsite in Charlotte - Ballantyne, not open to other locations Manages a team or teams accountable for providing cybersecurity defense across multiple disciplines. Leads the analysis, implementation, execution and ongoing improvement of proactive security controls to prevent external threat actors from infiltrating company information or systems. Utilizes experience and deep knowledge of IT platforms, tools, and concepts to ensure cybersecurity protection is integrated at all layers of defense. Leads alert responses and problem solving workgroups across multiple functions with a focus on the enterprise risk framework. Typically has over 10 years of relevant experience including managing teams. Key Responsibilities <ul> <li>Oversee DLP operational effectiveness, ensuring that events are triaged, analyzed, and responded to in a timely and consistent manner.</li> <li>Manage and mentor a team of DLP response analysts, providing guidance on event investigation, remediation, and continuous process improvement.</li> <li>Drive efficiency and automation in DLP response workflows to improve alert fidelity, reduce false positives, and enhance detection accuracy.</li> <li>Act as a key liaison between regional DLP operations leads, driving consistency and standardization in event handling and response.</li> <li>Partner with DLP Engineering, Security Operations, and Governance, Risk &amp; Compliance (GRC) teams to optimize workflows and enhance automation.</li> <li>Monitor operational KPIs and identify trends to improve response time, incident handling, and overall DLP program maturity.</li> <li>Ensure regulatory compliance with internal policies and external standards (e.g., FFIEC, GDPR, CCPA, NIST).</li> <li>Serve as the primary escalation point for high-priority DLP incidents, ensuring that response actions are well-documented and effectively managed.</li> <li>Develop and deliver executive-level presentations and reports, translating operational data into actionable insights for senior leadership.</li> <li>Continuously assess and improve DLP controls, ensuring they align with evolving business and security requirements.</li> </ul> Required Qualifications <ul> <li> 10+ years of experience in cybersecurity operations, data protection, or risk management, with a focus on DLP event management and response.</li> <li>Experience leading and managing teams in a security operations or DLP environment.</li> <li>Proven ability to optimize event triage and incident response workflows, improving detection and remediation capabilities.</li> <li>Experience managing global, 24/7 security operations within a Follow-the-Sun model.</li> <li>Strong knowledge of DLP technologies, security monitoring, and event correlation across cloud, endpoint, and network environments.</li> <li>Hands-on experience with DLP tools (e.g., Symantec, Microsoft Purview, Forcepoint) and SIEM/SOAR platforms.</li> <li>Experience developing executive-level reports and presentations to communicate DLP performance, risks, and improvements.</li> <li>Knowledge of regulatory and compliance requirements (FFIEC, GDPR, CCPA, NIST).</li> <li>Strong analytical and problem-solving skills with a proactive approach to process optimization.</li> <li>Ability to manage multiple projects and priorities, ensuring DLP operations run efficiently and effectively.</li> </ul> Preferred Qualifications <ul> <li>Experience in financial services or other highly regulated industries.</li> <li>Industry certifications such as CISSP, CISM, or CISA.</li> <li>Familiarity with machine learning, automation, and AI applications in DLP event management.</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

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