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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Line of Business Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities: <ul> <li>Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures</li> <li>Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions</li> <li>Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Coaching</li> <li>Written Communications</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Business Job Description: The Funds Trade Support Sr. Specialist will be responsible for handling trade corrections, manual trade exceptions and other financial transactions in support of Domestic and Institutional Mutual Fund Trading. This includes Price Protection. The incumbent will collaborate with various internal and external business partners, including Fund Families, Portfolio Managers, Trading desks, and Transfer Agents. The ideal candidate should be well organized, have an ability to handle multiple functions under tight deadlines, and have strong communication skills. Microsoft Office knowledge is required. Required Skills: <ul> <li>Must have ability to communicate Trade information to external parties.</li> <li>Process manual trade instructions</li> <li>Validate key control reports.</li> <li>Perform Quality Assurance</li> <li>Strong organizational skills</li> <li>Strong communication skills (verbal and written)</li> <li>Strong problem-solving and decision-making skills</li> <li>Time management skills</li> <li>Moderate knowledge of investments and financial markets preferred​</li> </ul> Desired Skills: <ul> <li>​This role typically requires 1+ years' experience in operations functions.</li> <li>Thorough working knowledge of the operational aspects of transactions and products.</li> <li>Proficiency in Microsoft Office products including advanced Excel skills​</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Transaction Management Ops. Analyst - Funds Trade Support

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies. Position will support the Global Markets Shared Operations Governance/Control/Reporting Team. Responsibilities: <ul> <li>Functions include, but are not limited to, creation and enhancement of metrics reporting, quality and risk control development, management of various strategic projects and initiatives, ongoing quality assurance and quality control routines, risk reduction plan development, and support of the operating model.</li> <li>Manage data sets in order to create new functional Reports or Dashboards of Breaks/Fails/PayRecs data.</li> <li>Participate in tactical and strategic projects focused on process improvements and risk mitigation.</li> <li>Perform deep dive analysis of Governance functions to identify control gaps and process improvement opportunities.</li> <li>Compile and present GMO breaks metrics for senior management</li> <li>Independently navigate projects/process improvements around breaks reporting to ensure we have a complete and accurate view of global breaks on a daily basis.</li> <li>Liaise with line of business contacts to gather commentary and drive break reduction initiatives including critical analysis and deep dives to identify root cause of break volumes.</li> <li>Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms</li> <li>Ensures transactions are completed in an accurate and timely manner</li> <li>Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management</li> <li>Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs</li> <li>Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks</li> <li>Performs tasks accurately during high volume periods in a team environment</li> <li>Identifies and flags potential risks in a timely manner</li> </ul> Required Skills: <ul> <li>Experience ( Intermediate or Advanced)working with data sets and Data analytics applications (Tableau, Python, Alteryx, Excel, Etc)</li> <li>Demonstrated ability to manage multiple priorities/tasks</li> <li>Demonstrated ability/willingness to continuously learn on the job</li> <li>Demonstrated ability to problem solve</li> <li>Experience with reconciliation systems / design</li> </ul> Skills: <ul> <li>Excellent communication skills (written and verbal) and ability to present to an audience.</li> <li>Ability to work under pressure in a team environment.</li> <li>Demonstrated experience liaising with and influencing all levels of the firm and people with different experiences and backgrounds.</li> <li>Self-motivated and able to work unsupervised. Successful candidate will be able to manage own time, prioritize to meet tight deadlines and know when to escalate.</li> <li>Detail oriented</li> <li>Demonstrated ability to manage multiple priorities/tasks</li> <li>Demonstrated ability/willingness to continuously learn on the job</li> <li>Demonstrated ability to problem solve</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Recon Governance/Control/Repo -Global Operations - Global Markets Operations

Acuren

UAV Operations Support SME

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Line of Business Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities: <ul> <li>Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures</li> <li>Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions</li> <li>Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Coaching</li> <li>Written Communications</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Line of Business Job Description: The Order Management analyst provides back-up post-secondary Fixed Income, Equity &amp; Option trade support for Wealth Management, Edge and Investment Solutions Group, along with supporting the 99-Markets call center line, email and order entry inquiries for Fixed Income, Equities and Options, managerial reporting, processing Non-market Trade Corrections, Trading Rejects &amp; Exceptions each day. Lastly, the role includes some reporting to other areas and cross training on order status queries of Fixed Income, equities and options orders. Required Skills: <ul> <li>A minimum of 1 year related experience in financial services.</li> <li>Experience supporting a financial product sales or marketing desk.</li> <li>Experience resolving trade breaks.</li> <li>Knowledge of Fixed Income products and the trading lifecycle</li> <li>Strong Microsoft Excel skills</li> <li>Proven ability to multi-task in a fast-paced trading environment</li> <li>Detail oriented with strong communication and interpersonal skills.</li> <li>Experience reconciling trading ledgers.​</li> </ul> Desired Skills: <ul> <li>An aptitude for problem solving.</li> <li>Experience with Bloomberg terminal</li> <li>Fixed Income trade booking experience​</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Transaction Management Ops Analyst - Order Management

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: An opportunity for a highly motivated, industry established and mid-level professional to join the Futures and Options and OTC Clearing Operations team. Candidate will be looking to pursue a successful career in the field of Futures &amp; Options and OTC Clearing. The department has a Market Operation which comprises of Clearing, Deliveries (manages Life Cycle events), Reconciliation, Regulatory / Exchange and Process Control, Data Control, Static Data, Clearing Infrastructure Solution and Strategy. This structure is replicated globally in AMRS and EMEA, processing trading activity over 60+ global exchanges either through direct clearing memberships or third party brokers. The candidate will be the joining the Reconciliation team. Candidate must possess strong risk and control mindset, and issue management skills. Role Description • Responsible for reconciliation activities across APAC exchanges supported from Singapore, which include: o Oversight of reconciliation activities o Manage sub-ledger corrections o Act as escalation point for issues raised by the L1 reconciliation team o Client money break reporting o MIS reporting o Break management and escalation o Investigate breaks and issues raised • Continuous Improvement of the Operating Environment with regards to Straight-Through-Processing, Risk and Control • Partner with key internal stakeholders to support strategy and policies, including new business initiatives, development and implementation of new processes and controls • Ensure compliance of reconciliation operations to internal policies and relevant rules and regulations • Engage with Operation and Technology teams, including Global Business Services (GBS), to ensure smooth reconciliation operations • Owning risk agenda for ETD, including governance, control and process reviews • Ability to connect with other regions within Global Market Operations and Compliance to ensure consistent awareness of changing regulatory environment Required &amp; Preferred Skills • Excellent communication, effective with peers and senior management • Strength in identifying and implementing solutions for process improvement • Attention to details and strong analytical abilities to interpret and resolve complex issues and queries • Promote collaboration within Global Market Operations to achieve desired results as a group • Proficient in exchange traded derivatives and related client money regulations • Futures industry experience working for a FCM, Exchange, Clearing House or Regulator • Experience using SunGard GMI system is preferred, as well as experience with reconciliation systems Other Qualifications: ∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions ∙ Excels in working among diverse viewpoints to determine the best path forward ∙ Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner ∙ Commitment to challenging the status quo and promoting positive change. ∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base ∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Officer, APAC ETD Reconciliation Ops, Global Markets Operations

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.We are seeking a proactive and detail-oriented Marketing Operations Superstar to join our dynamic Marketing Operations team. The Marketing Operations team plays a critical role in the design and execution phase of Airtable’s go-to-market motion. In this role, you will be the key driver in ensuring the seamless execution of our marketing campaigns, lead operations and sales handoff motions. The ideal candidate will have a bias for action, a passion for process optimization, and a proven ability to collaborate and communicate effectively with cross-functional stakeholders. <h1>What you'll do</h1> <ul> <li> Campaign Operations: <ul> <li>Lead the end-to-end execution of marketing campaign operations, ensuring timely delivery and flawless execution with cross functional stakeholders</li> <li>Manage technical infrastructure and data flows between Marketo and other related systems (e.g. Big Marker, Splash, event systems, etc) to ensure seamless experiences and data integrity</li> <li>Assess new business requirements and translate them into process updates or redesigns, driving effective change management to ensure smooth adoption across teams.</li> <li>Create and manage and execute on compliant, efficient list import processes to support targeted campaign execution</li> <li>Develop training materials and documentation to empower marketers with self-serve campaign capabilities</li> <li>Ensure Sales Handoff is standardized, documented, and consistently followed across teams.</li> </ul> </li> <li> Lead Operations: <ul> <li>Monitor and manage lead flow processes, ensuring accurate data capture and seamless integration with sales systems.</li> <li>Investigate anomalies in lead data, identify root causes, and implement corrective actions to maintain data integrity.</li> <li>Develop and maintain documentation for lead management processes and best practices.</li> </ul> </li> <li> Process Optimization &amp; Change Management: <ul> <li>Assess existing marketing operations workflows, identify areas for improvement, and implement scalable solutions.</li> <li>Lead change management initiatives to adopt new tools, processes, or methodologies, ensuring minimal disruption to ongoing activities.</li> <li>Train and support team members on updated processes and tools to foster adoption and efficiency.</li> </ul> </li> </ul> <h1>Who you are</h1> <ul> <li>5+ years in Marketing Operations, Revenue Operations, CX Operations or Sales Operations (Ideally at a B2B SaaS company).</li> <li>Proficiency in marketing automation platforms (e.g., Marketo) and CRM systems (Salesforce).</li> <li>Working knowledge of Sales and Marketing systems (e.g. Big Marker, Splash, Contentful, LeanData, Clearbit, Outreach, Hightouch etc) strongly preferred. </li> <li>You have a proven track record of leveraging analytics to improve sales and marketing effectiveness.</li> <li>You demonstrate a proactive approach to problem-solving with a strong bias for action, addressing challenges quickly and driving initiatives forward with minimal oversight</li> <li>You’re able to independently manage projects and contribute to team goals while maintaining detailed documentation and adhering to internal project management methodologies.</li> <li>You build trust across organizational boundaries and drive alignment effectively</li> <li>You have a deep understanding of sales and marketing funnels.</li> </ul> <h2>What we offer</h2> <ul> <li> Duration: 12-months</li> <li> Start Date: ASAP</li> <li> Work Schedule: Full-time (40 hours a week) </li> <li> Location: Remote - US</li> </ul> Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your <a href="https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd_fM6/view?usp=sharing" target="_blank">EEO rights as an applicant</a>. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our <a href="https://airtable.com/shrq13fCV8h1sx2t8" target="_blank">Accommodations Request Form</a> and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking <a href="https://www.airtable.com/company/personnel-privacy-notice" target="_blank">here</a>. 🔒 Stay Safe from Job Scams All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at <a href="#">hr@airtable.com</a>. Learn more about avoiding job scams <a href="https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first" target="_blank">here</a>.

Airtable

Marketing Operations (Contract)

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for standard transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support and providing quality service and operations support for internal business partners and external clients. Job expectations include operating with a standard level of independence, and escalating complex issues to leadership to minimize risk. Responsibilities: <ul> <li>Performs standard transaction processing and reconciliation according to the established written guidelines and procedures</li> <li>Responds to client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Performs basic research, follow-up and resolution of routine research requests</li> <li>Identifies potential issues in daily operational tasks and escalates risk concerns, as needed</li> <li>Provides general operational support including handling inbound calls, mail sorting, and mail distribution</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Problem Solving</li> <li>Recording/Organizing Information</li> <li>Written Communications</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Prioritization</li> <li>Collaboration</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Line of Business Job Description: Perform Deposit Checks for Merrill Clients team supports the deposit of checks into Merrill brokerage accounts, the opening and sorting of mail that may contain a check, and the validation of financial transactions for Merrill brokerage accounts <ul> <li>​Performs standard activities supporting the creation and maintenance of accounts according to the established guidelines and procedures</li> <li>Responds to client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Performs basic research, follow-up and resolution of routine research requests</li> <li>Identifies potential issues in daily operational tasks and escalates risk concerns, as appropriate</li> <li>Provides general operational support including handling inbound calls, mail sorting, and mail distribution</li> <li>Reviews required account documentation for accuracy</li> <li>Meets or exceeds individual productivity and quality goals and collaborates effectively to meet group goals</li> <li>Adapts to ever changing products and services </li> <li>Complies with all Bank of America policies</li> </ul> Required Skills: <ul> <li>Account Management: ability to provide services and support to clients</li> <li>Attention to Detail: ability to achieve thoroughness and accuracy when accomplishing a task and process detailed information effectively and consistently</li> <li>Recording/Organizing Information: ability to accurately capture, summarize, and organize relevant information (such as client/employee forms) using computer applications</li> <li>Written Communications: ability to clearly convey information in written form through email in a way that easily enables the resolution of request</li> <li>Adaptability: ability to change behavior in response to or in anticipation of changes in the work environment</li> <li>Collaboration: The ability to work with others to complete a task or achieve a common goal in the most effective and efficient way</li> <li>Research: The ability to gather information about a topic, review, and apply the results to perform a task within procedural guidelines</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Transaction Management Ops Representative - BPRO ML Check Deposit

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview Core Technology Infrastructure part of the Global Technology &amp; Operations organization consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, CTI designs, builds, and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. CTI delivers industry-leading infrastructure products and services to the company’s employees, customers, and clients around the world. Job Description We are seeking a talented and experience Key Management system (KMS) Administrator to manage and maintain our organizations Key management infrastructure. In this role, you will be responsible to develop and implement a comprehensive key management strategy aligned with industry best practices and regulatory requirements. Work closely with our engineering, operations, and security teams to design, implement, and maintain highly available and performant KMS solutions.​ Responsibilities <ul> <li>Administer and maintain the KMS platform, ensuring its availability, security, and performance.</li> <li>Ensure compliance with relevance regulatory requirements and industry standards and identify and mitigate the key management-related risks.</li> <li>Collaborate with other teams such as networks, IT security and compliance, Engineering, and stakeholders to ensure alignment and effective key management. Communicate key management plans, policies, and procedure to stakeholders.</li> <li>Manage the entire key lifecycle and ensure secure key storage, backup, and recovery processes.</li> <li>Stay up to date with industry standards, best practices, and emerging technologies in key management.</li> <li>Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications. ensure the changes are properly documented and communicated to stakeholders.</li> <li>Ensure that all the key managements activities are monitored, and the logs are being reviewed periodically.</li> <li>Manage the lifecycle of the SSL certificate including installation and renewal. Monitor on the certificate expiration and renewal.</li> <li>Respond to and manage key management related incidents, such as key compromises or certificate expiration or other issues, co-ordinate with stake holders to resolve incidents and minimize impact. Also, document and report on incidents including root cause analysis and lessons learned.</li> </ul> Requirements Education: Bachelor’s degree in engineering, computer science Certifications If any - NA Experience Range: 7 - 9 years. Foundational Skills <ul> <li>Primary Skills: Thales HSM, Cipher Trust Manager, Linux, Scripting</li> <li>Strong knowledge in Cryptographic keys and certificate and their life cycle.</li> <li>Hands on experience working on Linux/Unix and/or Windows server platforms</li> <li>Strong understanding of cryptographic principles and key management best practices.</li> <li>2+ years hands on experience on Thales HSM or Cipher Trust Manager.</li> <li>Experience with key management systems such as AWS KMS, Azure Key Vault, or Google Cloud KMS.</li> <li>Additionally having knowledge in API calls on Thales HSM or Cipher trust manager.</li> <li>Excellent troubleshooting and problem-solving skills.</li> <li>Strong communication and collaboration skills.</li> <li>Familiarity of Incident and Problem Management systems like Remedy or ServiceNow.</li> <li>Ability to work independently and as part of a team in a fast-paced environment.</li> <li>Knowledge on security standards and regulations. Eg: PCI-DSS, HIPAA</li> </ul> Desired Skills <ul> <li>Experience with Key management systems and HSM(eg: the product from Thales, Entrust, Vormetric, etc)</li> <li>Experience with industry monitoring tools like Splunk, etc.</li> <li>Ability to quickly learn new technologies.</li> <li>Prior experience with Operating critical Infrastructure or Application environments</li> <li>Ability to communicate technical concepts to non-technical stakeholders.</li> <li>Familiarity with cloud based key management systems such as AWS KMS, etc.</li> <li>Stakeholder management</li> <li>Certifications on AWS certified security, Redhat.</li> </ul> Work Timings* (IST – 9 hrs shift) 6:30 am - 10:30 pm (weekdays) any 9 Hours: Weekend: Rotational support 16*7 support Shift: Morning or Afternoon Job Location Hyderabad/Chennai

Technology Operations Specialist II - GBS IND

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: <ul> <li>This role as Treasury Implementation Advisor is responsible for the management and implementation of treasury and cash management solutions and products for new and existing clients covered by Japan Global Payment Solutions and Global Corporate Banking sales teams at Bank of America.</li> <li>Implementation Advisors serve a critical role as local contact point for clients during the implementation phase of client life cycle - not limited to advising on required documentation, technical specifications/requirements and supporting testing to ensure clients are able to properly use the bank’s treasury products and solutions.</li> <li>Implementation Advisors will need to liaise with different internal and external stakeholders, both locally and internationally, to deliver first class experience.</li> </ul> Responsibilities: <ul> <li>Manage the implementation of treasury and cash management products and services for new and existing clients.</li> <li>Work with clients to create and agree on an implementation delivery timeline. Clearly communicate the project status; identify issues, resolution steps and deadlines.</li> <li>Engage key stakeholders throughout the implementation process and coordinate with internal Business Partners as necessary.</li> <li>Work with Global Payment Solutions and Corporate Banking sales teams including providing advising the Sales teams as required during the Sales process.</li> <li>Facilitate internal and external calls to work on implementation requests utilizing project management and technical skills.</li> <li>Maintain up-to-date working knowledge of the bank’s and market's products/services offerings including payment and trade capabilities, internal operational processes, and local regulatory requirements.</li> <li>Provide technical support to clients where necessary.</li> <li>Maintain the expected quality standards to ensure client’s needs are met, and continued effort is made to exceed the client’s expectations.</li> <li>Understand the risks associated with the Products and its related processes. Ensure risks are identified and minimized.</li> <li>Lead or participate in internal initiatives/projects representing the voice of the business, taking ownership, and delivering the execution of these projects.</li> <li>Demonstrate key attributes for success including ability to pay attention to detail, being a team player, take end-to-end ownership, drive results to grow the business, as well as sustaining intensity and optimism while focusing on the client.</li> </ul> Skills: <ul> <li>At least 3-5 years of working experience in the area of Client Implementation or a similar client-facing role in the banking industry focusing on treasury and cash management solutions for Corporates and/or Financial Institutions.</li> <li>Have strong understanding of payments in Japan including electronic payments, SWIFT, Zengin, BOJNET, FXYCS, Foreign Currency and Foreign Exchange (FX).</li> <li>Project management/process coordination experience with the ability to work under pressure.</li> <li>Ability to communicate fluently in Japanese and English - both orally and written.</li> <li>Communication and interpersonal skills – ability to work with our clients and business partners and to positively influence people.</li> <li>Excellent, time management, presentation, and analytical problem-solving skills.</li> <li>Self-motivated, flexible, proactive; excellent team player and able to work independent of direct supervision.</li> <li>Ability to manage multiple requests with various levels of complexity and expected resolution periods simultaneously.</li> <li>Good understanding of Treasury and Cash Management services and products.</li> <li>General PC, Windows, Microsoft Office knowledge (Excel, Word, PowerPoint, Access).</li> </ul>

Officer, Treasury Implementation Advisor - Client Fulfillment, Global Operations

Job Description: Job Title: KYC CDD Operations Analyst – Anti-Money Laundering Corporate Title: Assistant Vice President Location: Dublin Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being an inclusive workplace with opportunity for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. At Bank of America we focus on our teammates career as a priority, with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location: Dublin Find us at our Central Park office, Leopardstown, where you will find our state-of-the-art facilities based in Dublin’s premium business park. With an onsite gym, staff restaurant and coffee shop, all your daily needs are conveniently catered for. There are also a range of travel options available to staff, including the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park, which means getting to work has never been so easy. Role Description: The EMEA Anti Money Laundering Know Your Customer/Client Due Diligence (AML KYC/CDD) Operations team is part of the Global Operations organization and is responsible for the end-to-end client AML KYC globally. The team supports the Global Markets (GM) and Global Corporate &amp; Investment Banking (GCIB) businesses in completing KYC/CDD checks as well as maintaining client records. The associate will join a dynamic team and will be responsible for the completion of the AML KYC/CDD operational process on assigned clients and will become a technical expert in KYC/CDD procedures. The environment is constantly changing as new procedures &amp; initiatives are implemented and there will be the opportunity for the associate to contribute towards these exciting changes. As a technical AML KYC / CDD expert, the associate will work complex cases and will also help guide less experienced associates in resolving operational queries. Responsibilities: <ul> <li>You will conduct client due diligence and enhanced due diligence in accordance with internal policies, procedures and regulatory guidelines aligned to jurisdictions and/or client structures.</li> <li>You will conduct the KYC / CDD checks on clients that are part of the standard cycles or outside of the standard cycles due to a change in client or jurisdictional requirements.</li> <li>You will Liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfil requirements.</li> <li>You will perform client refresh/remediation through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all requirements are met</li> <li>You will participate in internal/external Audits and Quality checks </li> </ul> What we are looking for: <ul> <li>You will have Anti Money Laundering, Know Your Customer/Client Due Diligence experience</li> <li>You will have experience performing in a process-oriented production environment that changes periodically</li> <li>You will have the ability to organise work, prioritise tasks and handle multiple assignments simultaneously</li> </ul> Additional Skills: <ul> <li>Excellent verbal and written communications skills</li> <li>Familiar with MS Office Suite (Excel/Word/Outlook/Access)</li> <li>Thrives in a collaborative team environment</li> </ul> Benefits of working at Bank of America Ireland: <ul> <li>Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner</li> <li>Competitive pension plan, life assurance and group income protection cover if you become unable to work because of a disability or health reasons</li> <li>20 days of back-up childcare including virtual tutoring and 20 days of adult-care per annum</li> <li>Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc</li> <li>Use of a flex fund to use towards benefits</li> <li>Access to free counselling through an Employee Assistance Programme and virtual GP services</li> <li>Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution</li> <li>Opportunity to join our Arts &amp; Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions</li> <li>Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area</li> </ul> Bank of America Good conduct and sound judgment are crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

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