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ABM Industries

Aviation Supervisor, Passenger Services

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting the servicing of loans. Key responsibilities include loan processing, researching, documenting loan history and responding to customers, investors or other 3rd party inquiries. Job expectations include handling complex levels of transactions with limited supervision to complete daily tasks and duties. Responsibilities: <ul> <li>Supports the servicing of loans, including foreclosure, mortgage, securities lending, and specialty loans, ensuring adherence to state and local regulatory requirements to minimize financial risk exposure</li> <li>Processes routine transactions and documents loan history and activity</li> <li>Analyzes requests and determines an appropriate course of action in accordance with established guidelines and regulations for customer, investor, or other third-party inquiries</li> <li>Researches and prepares loan documentation with limited supervision</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Fiscal Responsibility</li> <li>Oral Communications</li> <li>Written Communications</li> <li>Decision Making</li> <li>Drives Engagement</li> <li>Emotional Intelligence</li> <li>Executive Presence</li> <li>Problem Solving</li> <li>Innovative Thinking</li> <li>Negotiation</li> <li>Research</li> <li>Risk Management</li> <li>Strategic Thinking</li> </ul> Required Background: Must be a current Year Up intern at Bank of America Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Loan Servicing Operations Representative - Year Up

Winfield Property Management 

Maintenance Supervisor - Tulsa, OK

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Our team provides strategic &amp; operational partnership to sales leaders, sellers, and cross-functional business partners. The Strategy &amp; Sales Operations role functions across three pillars: <ul> <li>Strategy and planning </li> <li>Sales Operations </li> <li>Analytics and Insights </li> </ul> Within the GTM Strategy &amp; Sales Operations (SSO) organization, our globally scoped team members are focused on driving high-value updates and outcomes across business operations, insights, process, and tooling. We facilitate incremental Stripe productivity improvements to help the GTM organization deliver key business objectives and revenue results. We are a global team with resources in the Americas, Europe and Asia Pacific. <h2 id="what-youll-do">What you’ll do</h2> <h3 id="responsibilities">Responsibilities</h3> <ul> <li> Conduct analytics, generate insights, and present finding on performance <ul> <li>Collaborate with Regional Sales Development teams to identify, analyze, and report on key sales performance metrics such as revenue, conversion rates, win rates, pipeline coverage </li> <li>Collaborate with cross-functional teams, such as marketing and finance, to gather and integrate relevant data for comprehensive sales reporting and analysis </li> <li>Provide regular reports and presentations to Sales Development leadership and other stakeholders within the broader Marketing org, communicating the analysis of sales data and recommending actions to drive sales growth </li> </ul> </li> <li> Enhance and scale Sales Development Annual Planning and Target Management process <ul> <li>Define and refine the sales targets setting process, working closely with sales leadership and finance teams to ensure targets are ambitious yet realistic </li> <li>Monitor and evaluate sales performance against targets, highlighting areas of concern, and proactively identify strategies to address performance gaps </li> </ul> </li> <li> Drive Sales Development and Vendor infrastructure enhancements for automation, scale, and faster distribution <ul> <li>Develop, implement, and maintain robust sales dashboards that provide actionable insights to sales leadership and enable data-driven decision making </li> <li>Conduct regular data audits to ensure accuracy and completeness of sales data, and identify and rectify any discrepancies or inconsistencies </li> </ul> </li> <li> Be Trusted Advisor to Regional Sales Development Leadership <ul> <li>Support Regional Sales Development and Vendor Leadership with prep for MBRs/ QBRs and other strategic forums </li> <li>Analyze sales trends and patterns to identify opportunities for improvement and make recommendations for sales process optimizations </li> </ul> </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>Minimum of 6+ years of experience in sales operations, business analytics, or a similar role </li> <li>Excellent knowledge of sales metrics, targets setting process, and creation of sales dashboards </li> <li>Proven experience in data analysis and statistical modeling, using tools such as Excel, SQL, and CRM systems </li> <li>Strong analytical and problem-solving skills, with the ability to translate complex data into meaningful insights </li> <li>Experience in a fast-paced environment, with a “roll-up your sleeves” mentality </li> <li>Exceptional attention to detail and accuracy in data management and reporting </li> <li>Proficiency in SQL and other data visualization tools such as Tableau, Power BI, or similar tools </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Prior experience at a growth stage Internet/software company </li> <li>Prior experience in the payments industry </li> <li>Prior experience in consulting </li> <li>Bachelor's degree in Business Administration, Finance, or a related field </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $140,700 - $211,100. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Chicago Remote locations Remote in United States Team Revenue Operations Job type Full time <a href="#"> Apply for this role </a>

Stripe

Sales Operations Analyst

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Stripe’s GTM Planning &amp; Central Operations team partners with Sales Leadership, Finance, Product, Local Sales Strategy and Operations, Data Engineering to build operational processes, tools, policies, data required to bring our GTM strategy to life. We bring expertise, rigorous thinking, and a user-first approach to problem solving. We transform, improve and support global Stripe business processes to drive critical initiatives and other cross-functional business priorities for the sales planning cycle. <h2 id="what-youll-do">What you’ll do</h2> Build and lead a team of FTE and outsourced Sales Operations experts with an aim to improve our customer data processes. You will partner with GTM leadership (CMO, CRO, Head of GTM Operations) to understand the gaps and address those through processes, policies and workflows. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Understand root cause process gaps that degrade data hygiene </li> <li>Running Executive-level SteerCo on a regular cadence </li> <li>Develop a Data Quality roadmap to address various customer data challenges </li> <li>Align on prioritization with leadership, Data Engineering and Systems teams </li> <li>Influence implementation and enablement of process, systems and tools </li> <li>Create an outsourcing strategy for always-on data clean-up </li> <li>Manage contractors as part of the outsourcing strategy to scale data quality initiatives, reporting, process, and analytics </li> <li>Define and measure metrics for success </li> <li>Develop dashboards highlighting progress along the identified metrics </li> <li>Communicate progress to Stripe leadership and leverage them to influence and unblock </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>Has 11+ years of sales, strategy and operations experience in a high-tech growth environment, or operational experience in management consulting </li> <li>Able to own the problem, investigate its root causes and ensure execution </li> <li>Can work across multiple stakeholders and elevate for leadership </li> <li>Experience with influencing executive leaders and running executive-level meetings </li> <li>Has an enthusiastic “roll up your sleeves” mentality. Willing to do IC work along with leading </li> <li>Has strong analytical skills and a structured approach to solving unique business problems </li> <li>Works well with a high degree of adaptability and flexibility in a fast paced, often ambiguous, and rapidly changing environment </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience managing outsourced services </li> <li>Proficiency in SQL and other advanced analytics tools </li> <li>Proficiency in BI visualization tools (eg Tableau) </li> <li>Prior experience at a growth stage Internet/software company </li> <li>Prior experience in the SaaS and/or payments industry </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $172,000 - $258,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Chicago Remote locations Remote in United States Team Revenue Operations Job type Full time <a href="#"> Apply for this role </a>

GTM Process & Operations Lead

Ready to be a Titan?We are seeking a strategic and results-driven Program Manager to lead critical initiatives within our Product &amp; Technology organization. This high-impact role demands a seasoned executive capable of orchestrating complex, cross-functional programs, driving M&amp;A integration, and ensuring alignment between strategic objectives and operational execution. The ideal candidate will possess a strong business acumen, exceptional leadership skills, and a proven track record of delivering transformative outcomes in a fast-paced environment.What You’ll Do:<ul> <li>Strategic Program Leadership: Spearhead the end-to-end management of strategic programs, including scope definition, objective setting, timeline management, and deliverable execution.</li> <li>Cross-Functional Orchestration: Drive alignment and synergy across product, engineering, design, and other key stakeholder groups to ensure seamless program execution and effective communication.</li> <li>Strategic Planning &amp; Execution: Develop and implement comprehensive program plans, proactively manage dependencies and risks, and ensure adherence to budgetary and resource allocation parameters.</li> <li>M&amp;A Integration &amp; Synergy: Lead the integration of acquired entities into ServiceTitan's product and technology ecosystem, maximizing synergy and ensuring a cohesive operational framework.</li> <li>Outcome-Driven Management: Define and monitor key performance indicators (KPIs) to ensure programs achieve intended business outcomes, with a focus on value realization and return on investment (ROI).</li> <li>Program Management Excellence: Mentor and guide program management personnel, fostering a culture of continuous improvement and operational excellence within the organization. </li> </ul>What You’ll Bring:<ul> <li>Extensive Program Management Expertise: 10-15+ years of progressive experience in managing complex, large-scale programs within a product and technology context.</li> <li>Strategic Business Acumen: Demonstrated ability to translate high-level strategic objectives into actionable execution plans, with a focus on delivering measurable business results.</li> <li>Executive Leadership Skills: Exceptional leadership, communication, and stakeholder management skills, with the ability to influence and drive alignment at all organizational levels.</li> <li>M&amp;A Integration Proficiency: Proven experience in leading M&amp;A integration efforts, including process alignment, cultural integration, and value capture.</li> <li>Financial &amp; Analytical Acuity: Strong financial acumen, including budget management, resource allocation, and ROI analysis, coupled with advanced analytical and problem-solving skills.</li> <li>Technical &amp; Agile Expertise: Deep understanding of software development lifecycles, agile methodologies, and technology concepts</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.</li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.</li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $124,400 USD - $166,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Lead Program Manager, Special Projects

CBRE

Business Intelligence Manager

Investment Operations Specialist at Northwestern Mutual, Charlotte. Are you a dynamic and knowledgeable professional looking for a fulfilling career in financial planning? Northwestern Mutual in Charlotte invites you to join our team as an Investment Operations Specialist. In this role, you'll play a crucial part in our office, collaborating with financial representatives to provide comprehensive financial security to clients through innovative planning. We're seeking an intuitive individual to enhance our team, and here's how you can make an impact: Key Responsibilities: <ul> <li>Facilitate the opening and funding of investment accounts, along with managing investment service requests.</li> <li>Create Investment Reports, incorporating client review documents, financial reports, and financial plan updates.</li> <li>Develop Investment Plans/Proposals for clients, showcasing your expertise from scratch or through necessary updates.</li> <li>Illustrate investment products based on advisor recommendations.</li> <li>Utilize tools like NetX360, ENV2, Mutual Fund companies, and internal systems to compile investment proposals.</li> <li>Provide swift support through Microsoft Dynamics 365 tasking and email.</li> <li>Collaborate with Home Office support services to ensure advisors receive top-quality assistance.</li> <li>Maintain compliant electronic client files and offer continued advisor support.</li> <li>Deliver investment sales kits, including complex proposals, reports, and portfolio allocations.</li> <li>Assist subscribers in maintaining portfolio allocations for Northwestern Mutual's signature series accounts.</li> <li>Provide real-time insight and analysis during case consultations to aid in advisor case preparation, situations, and solutions.</li> <li>Analyze client financial situations and portfolios to develop and implement comprehensive plans aligned with client goals.</li> </ul> Compensation: <ul><li>Salary range: $45,000 - $60,000, plus an annual retention bonus. Salary range is based on licensure at time of hire and obtaining them during your tenure. </li></ul> Qualifications: <ul> <li>Life, Accident &amp; Health insurance licenses (Preferred).</li> <li>SIE, Series 6 or 7, and 63 Preferred or Willing to Obtain.</li> <li>Associate Financial Representative Contract.</li> <li>Bachelor’s Degree in business, finance, and/or equivalent work experience.</li> <li>1-3 years of financial planning experience (Preferred).</li> </ul> Competencies: <ul> <li> Driven for Results: Consistently exceeds goals, bottom-line oriented.</li> <li> Strong Interpersonal Communication: Builds relationships, navigates critical conversations with diplomacy.</li> <li> Prioritization: Focuses on what is most important and effective, eliminates roadblocks.</li> <li> Good Judgement: Makes better decisions, seeks relevant information.</li> <li> Confidentiality: Keeps information safe, trustworthy.</li> <li> Service Oriented: Anticipates client needs, provides excellent relational service.</li> <li> Detail Oriented: Pays close attention to all details, submits high-quality work.</li> </ul> Benefits: <ul> <li>Support for insurance and financial licensing, SIE, Series 6 or 7, Series 63, CFP®, and more.</li> <li>401K 100% match up to 3% </li> <li>Medical, Dental, Vision, Life Insurance, and Disability Income Insurance.</li> <li>Maternity/Paternity Leave</li> <li>18 Days PTO.</li> </ul> About Northwestern Mutual: For over 165 years, Northwestern Mutual has been helping clients live their lives through comprehensive and innovative financial planning. Join us and be a part of a Fortune 100 company, recognized for diversity, admired for financial soundness, and committed to LGBTQ+ equality. Ready to take your career to the next level? Join Northwestern Mutual - where your success is our priority! Job Type: Full-time Pay: $45,000.00 - $60,000.00 per year Benefits: Dental insurance, Health insurance, Life insurance, Paid time off, Professional development assistance, Retirement plan, Vision insurance, 401K Plan w/ 3% Match Physical setting: Office Schedule: Monday to Friday Supplemental pay types: Bonus pay Ability to commute/relocate: Charlotte, NC 28211: Reliably commute or planning to relocate before starting work (Required) Experience: Financial/Investment Experience: 1-2 years (Preferred, not required) License/Certification: Series 6, 7, 63 and/or SIE (Preferred, not required), Life and Health (Preferred, not required) Work Location: In-Office in Charlotte, NC 28211

Northwestern Mutual

Investment Operations Specialist

Benefits: <ul> <li>Employee discounts</li> <li>Flexible schedule</li> <li>Training &amp; development</li> <li>Wellness resources</li> </ul> Now hiring for South Tulsa, Bixby and Broken Arrow! Are you ready to take your expertise to the next level? Join our team for an exciting seasonal opportunity where your skills and knowledge will be highly valued. We’re looking for dedicated professionals who are eager to provide exceptional client service in a dynamic, fast-paced environment. Whether you have a strong background in tax preparation or are eager to learn, we encourage you to apply! Under the direction of the Area Manager, the Office Manager is responsible for one or more locations. As a member of the local leadership team, this position must lead by example, developing an engaged team that is committed to providing the highest level of customer service in a fun, fast-paced environment. Leverage your leadership skills, tax expertise, business background, and knowledge of tax laws into this unique opportunity to propel you to the next level. Why Join Us? <ul> <li>Competitive Pay: Earn hourly wages plus a bonus program.</li> <li>Health Benefits: Access unlimited telemedicine and virtual healthcare for your household through Teladoc.</li> <li>Financial Flexibility: Get early access to earned wages with ZayZoon.</li> <li>Employee Perks: Enjoy our corporate discount program and discounted personal tax return services (terms apply).</li> <li>Professional Development: Take advantage of free tax preparation training and continuing education.</li> <li>Career Growth: Work in a fast-paced, innovative culture with opportunities for advancement.</li> </ul> What We’re Looking For: <ul> <li>2+ years of previous experience in an office setting.</li> <li>A passion for delivering outstanding customer service.</li> <li>Strong communication and interpersonal skills.</li> <li>Ability to excel in a fast-paced work environment.</li> <li>Basic computer proficiency.</li> <li>A willingness to learn and grow.</li> <li>Background in accounting, finance, retail, bookkeeping, or tax preparation is a plus, but not necessary.</li> <li>PTIN Certification: Required.</li> </ul> If you’re seeking a rewarding opportunity to enhance your skills and make a meaningful impact, apply today! PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity. Compensation: $12.00 - $18.00 per hour <h2>Working at Jackson Hewitt</h2> Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. <h2>Taxes are fun (really!)</h2> Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.

Jackson Hewitt

Office Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Member of a team responsible for the overall support and operation of network environments across technologies LATAM and Canada. Candidate will plan, maintain, upgrade, and continuously monitor and improve the operating environment. Responsibilities: <ul> <li>Incident and problem management</li> <li>Work closely with other enterprise teams on the implementation of network changes, adhering to the enterprise Change Management standards</li> <li>Manage relationships with business and technology partners</li> <li>Visit Bank’s remote sites for on-site support</li> <li>Ensure all relevant risk, financial, and compliance polices and standards are met</li> <li>Ensure the execution plan is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders</li> <li>Create an inclusive and healthy working environment, and help to resolve organizational impediments/blockers</li> <li>Willing to work after hours and weekends as required, either remote or local at the site</li> <li>Manages stability, resiliency, reliability, and performance of supported systems</li> <li>Fulfills requests from business users and operations and communicates technical status updates with appropriate teams</li> <li>Captures and translates business requirements into infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment</li> <li>Supports change implementations, proactively identifies potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications</li> <li>Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly</li> <li>Provides release support when needed and manages engagement across audiences</li> <li>Provides full lifecycle management of the infrastructure and application environments.</li> </ul> Required Skills: <ul> <li>5+ years’ experience in a Network Operations role</li> <li>Highly developed operational experience; being able to troubleshoot complex network security and routing issues in a large multi-vendor environment</li> <li>Knowledge of networking communication principles, network standards, and network security practices</li> <li>Preferably has previous experience working within a large Financial Services environment</li> <li>Experience working in datacenter/server-room environment</li> <li> A mix of ‘Data’ and ‘Security’ technologies with strong hands-on experience on the majority of the technologies listed below: <ul> <li>Cisco Routing/Switching – CCNP+ Level or equivalent experience</li> <li>In-Depth Working Knowledge configuring and troubleshooting full suite of Cisco switches and routers – IOS, NX-OS, IOS-XR</li> <li>Working Knowledge of Market Data delivery networks using both TCP and UDP multicast with an ability to comprehensively troubleshoot through these networks</li> <li>Experience in network analytics through packet capture(Sniffer) and (Netscout)</li> <li>Excellent understanding of common network technologies, including TCP/IP, IPSec, VRRP, HSRP, SNMP, NAT, Multicast, Sub-netting, Ethernet, Access-lists</li> <li>In-Depth Working Knowledge and understanding of the following routing protocols: BGP, OSPF, EIGRP, ISIS, MPLS</li> <li>Knowledge of core network services (DNS, SNMP, SMTP, NTP, syslog, HTTP)</li> <li>Knowledge of network monitoring tools (SEVONE, HPNA, Splunk)</li> <li>Knowledge on security technologies: Firewall (Checkpoint, Nokia and Juniper), Proxy, IDS/IPS</li> <li>Knowledge of load-balancer technologies: F5 BigIP/LTM/GTM/APM, iRules</li> <li>Knowledge of SDN (Software-Defined Network) and SDWAN</li> </ul> </li> </ul> Desired Skills: <ul> <li>Certifications (ITIL, CCNP, other technical certifications)</li> <li>Good communication, time management and project management skills</li> <li>Ability to multitask and able to perform well under tight deadlines</li> <li>Team Player &amp; ability to work alone and with other teams for live troubleshoot calls</li> <li>Innovative Thinking</li> <li>Production Support</li> <li>Result Orientation</li> <li>Risk Management</li> <li>Solution Design</li> <li>Adaptability</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Influence</li> <li>Solution Delivery Process</li> <li>Architecture</li> <li>Automation</li> <li>DevOps Practices</li> <li>Project Management</li> <li>Stakeholder Management</li> </ul>

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