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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! LOB: Document Imaging Indexing Vault Operations (DIIVO) is a dynamic organization committed to delivering accurate and efficient document handling for internal and external customers. We specialize in situations that require a high attention to detail, management of risk, and adjustments for unique products. DIIVO practices process excellence in every facet of our operation and is committed to creating a work environment that drives positive employee engagement and growth. DIIVO is committed to continuous improvement of their processes and skill development for their employees. Job Description: This job is responsible for handling more complex files and effectively preventing client escalations. Key responsibilities include assisting with client escalations and related issues, performing various production and support functions, and accurately entering data and assembling documents. Job expectations include monitoring and reviewing documentation against requirements, leveraging reporting to perform job functions, and performing work across multiple workstreams and systems. Responsibilities: • Addresses issues in production proactively and handles complex client escalations • Prioritizes and organizes work to increase effectiveness, efficiency, and productivity • Monitors and reviews documentation requirements • Resolves peer or customer escalations and inquiries • Executes on policies and procedures in connection with firm policies and guidelines regarding document management Minimum Qualifications: •2 years in operations or production environment •Ability to bend and move about the production floor to push carts, move documents or boxes, and lift 25-50 pounds Desired Skills: •Experience with PDIM (Physical Document Inventory Management) application •Ability to leverage data and reporting to manage inventory and service level agreements Skills: • Policies, Procedures, and Guidelines Management • Business Operations Management • Adaptability • Attention to Detail • Customer and Client Focus • Issue Management • Collaboration • Organizational Effectiveness • Prioritization • Problem Solving Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Production Specialist II

Position Overview International has an exciting opportunity for a Production Maintenance Supervisor for our Weekend shift Maintenance Team. The Production Maintenance Supervisor will be the primary resource for Maintenance and Repair work for the weekend. This position will oversee various disciplines within the facility and maintenance team to ensure safety standards are met, maximum uptime on production equipment is achieved, initiates and audits preventative maintenance program offering solutions for long term gains and manages and trains the work force to develop the team sustainably. The hours for this position will be Friday, Saturday and Sunday 5am-6:30pm Responsibilities <ul> <li>Oversees the maintenance of production equipment</li> <li>Maintains production equipment in a manner that meets company standards and ensures minimum equipment downtime</li> <li>Oversees technicians that repair and maintain the production and test equipment</li> <li>Establishes and maintains preventive maintenance programs and procedures</li> <li>Manages training programs to ensure proper operation, preventive maintenance, and repair programs and procedures</li> <li>Maintains inventory and/or spare parts</li> <li>Schedules manufacturing activities</li> <li>Selects, develops, and evaluates personnel to ensure the efficient operation of the function</li> </ul> Minimum Requirements <ul> <li>Bachelor's degree</li> <li>At least 3 years of maintenance experience</li> </ul> OR <ul> <li>Master's degree</li> <li>At least 1 year of maintenance experience</li> </ul> OR <ul><li>At least 5 years of maintenance experience</li></ul> Additional Requirements <ul><li>Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)</li></ul> Desired Skills <ul> <li>Microsoft Office Suite experience (Word, Excel, PowerPoint, etc.)</li> <li>Microsoft Project experience (or other Project Scheduling software)</li> <li>Ability to work in a dynamic / collaborative environment</li> <li>Strong communication, analytical and problem-solving skills</li> <li>Knowledge of relevant building and construction codes / standards</li> <li>Technical writing and communication skills</li> <li>Budget and schedule management experience</li> <li>AutoCad or other drafting program experience</li> </ul> Benefits and Compensation We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more. For this position, the expected salary range will be commensurate with the candidate’s applicable skills, knowledge and experience. You can learn more about our comprehensive benefits package at <a href="https://careers.international.com/#benefits" target="_blank">https://careers.international.com/#benefits</a>. Company Overview ABOUT TRATON With its brands Scania, MAN, International, and Volkswagen Truck &amp; Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth. ABOUT INTERNATIONAL From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck &amp; Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit <a href="https://www.international.com/our-company" target="_blank">www.International.com</a>. *International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah. EEO Statement We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email <a href="#">HUB@International.com</a> to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.

Navistar International Corporation

Production Maintenance Supervisor

HealthEdge

Product Operations Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Role is to supervise a team that is responsible for Fixed Income, FX and Money Markets asset transfer, settlements, risk, and control for the Global Markets Operations team at Bank of America Malaysia Berhad. Candidate must also be on hand to offer premium Client Service and deal with all stakeholder queries and manage the relationships between our external and internal stakeholders. Up to date market knowledge on key initiatives and developments within the clearing and settlement space as well as regulatory understanding are essential. Directly interacting with Clients on a daily basis, you will be the main point of contact for clients on all operational issues and will act as Client advocate within BofA to ensure all clients’ needs are met. As senior member of the team, there is a focus on leadership, staff development, management best practice and delivering operational excellence. Core Daily Responsibilities: 1) review and approve asset transfers and settlements; 2) ensure accounting entries on the back of the transactions have flowed in correctly; 3) perform approver roles and other tasks to ensure appropriate segregation of duties within the Global Markets Operations team for Bank of America Malaysia Berhad; 4) role will cover managing the tasks and volumes ensuring that all tasks for the day are completed in a timely manner and within deadlines. Elements of manual intervention include additional controls designed to mitigate risks of the manual processes, which together form the manual tasks. 5) ensure all required MI and stakeholder queries are completed in a timely manner as per expectations. Individual will directly interact with Front Office, Sales, Finance, Risk, and Business Supervision for roles 1, 2, 3 and 5 above, and with Regional Management and Senior Management locally on role 4 to ensure that all deliverables are met in a timely manner and accurately. Additional supervisory responsibility for: • Ensuring that the team is complying with GMO, enterprise and regulatory requirements and standards • Ensuring that BofA’s GMO and enterprise risk framework is in place and adhered to • Serving as a key point of contact for Front Office, Compliance, Risk &amp; Control, Country Management, Regional GMO Management, technology, HR, internal and external Audit, and occasional regulatory engagement • Engage closely with Malaysia Fulfilment Servicing (Banking) Operations, and other GMO leaders from APAC branches and hub locations • Strong focus on resource planning, performance management and career development within the GMO team • Driving change programs in collaboration with technology and other partners. Projects may result from business enablement, regulatory requirements or simplification and improvement / operational excellence opportunities • Identifying areas for operational process improvement that help to increase efficiency, reduce risk and cost • Provide key leadership support to the Head of GMO for Malaysia General Requirements: · Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner. · Excellent communications skills and ability to present to an audience. · Ability to work under pressure in a team environment. · Ability to liaise with all levels of the firm and people with different experiences and backgrounds. · Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate. · Previous experience within a client service team with particular focus on DMA and OTC settlement. · Knowledge of Operational Risk, Client Money Protection and Funding · Strong leadership potential · Exceptional understanding of the Malaysia regulatory environment as it relates to banking and Markets products · Proven leadership ability in a supervisory role, able to develop staff and teams to operate at a high level Other Qualifications ∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions ∙ Excels in working among diverse viewpoints to determine the best path forward ∙ Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner ∙ Commitment to challenging the status quo and promoting positive change. ∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base ∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Assistant Vice President, Markets Support Specialist, Malaysia, Global Markets Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures. Line of Business Job Description: Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records. ​Responsibilities: <ul> <li>Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines</li> <li>Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.</li> <li>Liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfill refresh requirements</li> <li>Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all refresh requirements are met</li> <li>Ensure all jurisdictional regulatory requirements related to KYC are adhered to</li> <li>Support business with KYC related queries and requests</li> <li>Participate in remediation, internal/external Audits (where applicable)</li> <li>Maintains accuracy of client portfolio using internal and external comparison tools</li> <li>Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling</li> <li>Explores methods to enhance processes, further reduce risks, and boost client experience</li> <li>Partners with colleagues on the trade and sales support teams, as well as external agents</li> <li>Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting</li> <li>Escalates potential risks and exposures to manager in a timely manner</li> <li>Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions</li> </ul> Job Requirements: <ul> <li>2+ years of financial services experience</li> <li>Excellent verbal and written communications skills</li> <li>Documented experience performing in a process-oriented production environment that changes periodically</li> <li>Familiar with MS Office Suite (Excel/Word/Outlook/Access) </li> <li>Work in a team environment</li> <li>Organize work, prioritize tasks and handle multiple assignments simultaneously</li> <li>Successfully meet tight deadlines while ensuring data accuracy and integrity</li> <li>Work and execute with minimal supervision or remote management </li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Critical Thinking</li> <li>Data Collection and Entry</li> <li>Recording/Organizing Information</li> <li>Research</li> <li>Fraud Management</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Problem Solving</li> <li>Quality Assurance</li> <li>Risk Management</li> <li>Adaptability</li> <li>Customer and Client Focus</li> <li>Prioritization</li> <li>Result Orientation</li> <li>Written Communications</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

AML Refresh Ops - Ops Sr. Analyst MKTS

<h3>Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!</h3>Responsible for a variety of procurement and vendor-related duties to support the Procurement team.Essential Job Duties <ul> <li>Update and maintain product/vendor data in internal systems with expected dates, notes, and appropriate work order status to properly notify involved parties of material availability.</li> <li>Review vendor-provided order acknowledgments for accuracy of information including complete description of items, delivery lead time, material quantities, expected pricing, etc. Ensure timely receipt of material by the due date. Monitor and follow up on vendor back-orders, shipments, and tracking of source products.</li> <li>Facilitate communication with vendors to provide PO numbers to confirm order placements.</li> <li>Maintain vendor scorecard to accurately represent customer satisfaction rating.</li> <li>Reconcile purchase orders and invoices.</li> <li>Interface with Procurement team members and other associated departments. Work with branch locations including ongoing acquisition orders to ensure company goals are met concerning the company’s receiving and put-away goals. Interact with Accounting, ensuring suppliers follow proper invoicing procedures.</li> <li>Organize and schedule meetings to assist in the efficiency of procurement operations.</li> <li>Assist in preparing and auditing RFPs (Requests for Proposals).</li> <li>Generate reports to include, but not limited to, Supplier Performance, Spending by Commodity, and Cost Savings.</li> <li>May manage general services, including purchasing of office supplies, mail distribution, office equipment maintenance, and repair, facility related issues.</li> <li>Assume other duties as assigned.</li> </ul>Supervisory Responsibilities <ul><li>Not responsible for supervising employees.</li></ul>Basic QualificationsEducation &amp; Experience (Level of education AND years of experience are required):<ul> <li>High School graduate or G.E.D. equivalent required.</li> <li>1+ years of experience.</li> </ul>Preferred Qualifications (Include qualifications that are desired but optional):<ul> <li>College coursework preferred.</li> <li>Automotive background preferred.</li> </ul>Knowledge/Skills/Abilities (Includes needed certifications, systems knowledge, job skills, characteristics, competencies, etc.): <ul> <li>Intermediate skill level in Microsoft Word &amp; Excel.</li> <li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</li> <li>Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain, and incorporate functions into documents, spreadsheets, databases, and presentations to support business objectives.</li> <li>Basic messages communicated orally. May write brief messages and keep simple records. May explain and offer guidance on routine procedures.</li> <li>Problems encountered are routine, somewhat repetitive, and generally solved by following clear directions and procedures.</li> <li>Decisions generally affect own job or assigned functional area.</li> <li>Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.</li> <li>Handle multiple tasks or projects simultaneously with moderate complexity.</li> </ul>Essential Physical Demands/Work Environment (i.e. lifting demands, travel requirements, etc.):<ul> <li>Work is primarily sedentary: must be able to sit for extended periods and use a computer, keyboard, and mouse, frequently.</li> <li>The employee must occasionally lift and/or move up to 50 pounds.</li> <li>Travel may be required periodically, including overnight stays (contingent on position requirements). Minimum overnight travel (up to 10%)</li> </ul>Benefits:<ul> <li>Health/Dental/Vision Insurance</li> <li>Paid Time Off</li> <li>Paid Parental Leave</li> <li>Fertility Coverage</li> <li>401k with Generous Company Match</li> <li>Company Paid Life Insurance and Long-Term Disability</li> <li>Short-Term Disability</li> <li>Employee Assistance Program</li> <li>Tuition Reimbursement</li> <li>Employee Discounts</li> </ul>Join us for an exciting career journey with positive, driven individuals.

LKQ Europe

Procurement Specialist

Job TitleBIM ManagerJob Description SummaryCushman &amp; Wakefield is seeking a highly creative and technically proficient BIM Specialist &amp; Innovation Lead to champion our Revit workflows and drive cutting-edge solutions within our design and delivery processes. You will be responsible for developing and maintaining robust Revit templates, exploring and implementing innovative Revit plugins, establishing rendering best practices, leveraging the power of Dynamo for automation and data management, and extracting valuable data to inform design decisions. This role offers a unique opportunity to shape our BIM strategy and contribute to the advancement of our digital design capabilities.Job DescriptionCushman &amp; Wakefield is seeking a highly creative and technically proficient BIM Specialist &amp; Innovation Lead to champion our Revit workflows and drive cutting-edge solutions within our design and delivery processes. You will be responsible for developing and maintaining robust Revit templates, exploring and implementing innovative Revit plugins, establishing rendering best practices, leveraging the power of Dynamo for automation and data management, and extracting valuable data to inform design decisions. This role offers a unique opportunity to shape our BIM strategy and contribute to the advancement of our digital design capabilities.Responsibilities:<ul> <li> Develop and Maintain Revit Templates: Create, standardize, and manage comprehensive Revit templates that adhere to project standards and best practices, ensuring efficiency and consistency across all projects. </li> <li> Autodesk Ecosystem Expertise: Possess a strong understanding of the Autodesk suite (e.g., AutoCAD, Navisworks, BIM 360/Autodesk Construction Cloud) and ensure seamless integration and interoperability between platforms. </li> <li> Revit Plugin Innovation: Research, evaluate, and implement innovative Revit plugins to enhance productivity, automate repetitive tasks, and expand the capabilities of our Revit workflows. </li> <li> Rendering Best Practices: Define and promote best practices for high-quality rendering within Revit and related software, ensuring compelling visual communication of design intent. </li> <li> Dynamo Scripting &amp; Automation: Develop and implement Dynamo scripts to automate complex modeling tasks, data manipulation, and information management within the Revit environment. </li> <li> Data Extraction &amp; Analysis: Develop workflows and utilize tools within Revit and Dynamo to extract relevant data for analysis, reporting, and informed decision-making throughout the project lifecycle. </li> <li> Collaboration &amp; Training: Collaborate with project teams to provide support, training, and guidance on Revit workflows, template usage, and plugin implementation. </li> <li> Research &amp; Development: Stay abreast of the latest advancements in BIM technology, Autodesk products, and relevant plugins, proactively identifying opportunities for innovation and improvement. </li> <li> Documentation &amp; Standards: Develop and maintain clear documentation for Revit templates, workflows, plugins, and rendering guidelines. </li> <li> Problem Solving: Troubleshoot technical issues related to Revit, plugins, and data management. </li> </ul>Requirements:<ul> <li>Bachelor's degree in Architecture, Interiors, Engineering, Construction Management, or a related field from a CIDA or NAAB accredited program.</li> <li>10+ years of experience working with Autodesk Revit in a professional environment.</li> <li>Proven ability to develop and manage comprehensive Revit templates.</li> <li>Strong understanding of the Autodesk ecosystem and data exchange workflows.</li> <li>Experience in researching, evaluating, and implementing Revit plugins to enhance workflows.</li> <li>Solid understanding of rendering principles and best practices within Revit and related rendering software.</li> <li>Demonstrated proficiency in developing and implementing Dynamo scripts for automation and data management.</li> <li>Knowledge of industry BIM standards and protocols.</li> <li>Experience in extracting and manipulating data from Revit models.</li> <li>Excellent problem-solving, analytical, and critical-thinking skills.</li> <li>Strong communication, collaboration, and training abilities.</li> <li>A proactive and innovative mindset with a passion for leveraging technology to improve design and delivery processes.</li> </ul>Bonus:<ul> <li>Experience with other BIM software or scripting languages (e.g., Python).</li> <li>Familiarity with computational design principles.</li> <li>Experience with data visualization tools.</li> <li>Understanding of 4D Scheduling and 5D Cost Estimating</li> <li>Ability to travel up to 10%</li> </ul> Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $85,000.00 - $100,000.00Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

BIM Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and products. Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records. Primary responsibilities of the Operations Professional Markets will include: <ul> <li>Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines aligned to more complex Jurisdictions and/or client structures.</li> <li>Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.</li> <li>Liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfill refresh requirements</li> <li>Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to Ensure all refresh requirements are met</li> <li>Ensure all jurisdictional regulatory requirements related to KYC are adhered to</li> <li>Support business with KYC related queries and requests</li> <li>Participate in remediation, internal/external Audits </li> <li>Confirms loan documentation for accurate trade settlements</li> <li>Partners with Sales Associates, Traders, Research Analysts, trading counterparties, internal and external attorneys, administrative agent banks, and various other internal operations groups</li> <li>Manages post-trade management and logistics, settlement pricing, and closing coordination</li> <li>Analyzes and resolves highly complex operational problems</li> <li>Supports ad-hoc projects for new processes or industry initiatives</li> <li>Processes loans end-to-end with accurate data input into various credit and operating systems</li> </ul> Required Skills: <ul> <li>2+ years financial services experience, with at least one year of AML and/or KYC experience</li> <li>Documented experience performing in a process-oriented production environment that changes periodically</li> <li>Appropriately identify and escalate risk</li> <li>Expert experience with MS Office Suite (Excel/Word/Outlook/Access)</li> <li>Proven ability to work in a team environment</li> <li>Proven ability to organize work, prioritize tasks and handle multiple assignments simultaneously</li> <li>Proven ability to successfully meet tight deadlines while ensuring data accuracy and integrity</li> <li>Proven ability to work and execute with minimal supervision</li> <li>Excellent verbal and written communications skills</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Critical Thinking</li> <li>Data Collection and Entry</li> <li>Recording/Organizing Information</li> <li>Research</li> <li>Fraud Management</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Problem Solving</li> <li>Quality Assurance</li> <li>Risk Management</li> <li>Adaptability</li> <li>Customer and Client Focus</li> <li>Prioritization</li> <li>Result Orientation</li> <li>Written Communications</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

AML Refresh - Ops Professional MKTS

UpTalent

Warehouse Specialist

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Director, Product Management - Efficiency Operations About the job This position is needed to lead the next generation of internal AI products that elevate every customer interaction. You will own and expand our flagship initiatives, the Customer Help Center Assistant plus our Sales, Ops, and Support Copilots, transforming advanced language models, predictive analytics, and automation into intuitive tools that boost user productivity, shorten resolution times, and delight both employees and customers. In this role you will set the vision, strategy, and delivery plan for the entire portfolio while scouting future AI opportunities that streamline workflows and surface insights. You will balance big‑picture thinking with hands‑on execution, partnering closely with Engineering, IT, and operational leaders to convert cutting‑edge technologies into measurable business impact. Responsibilities In this role, you’ll: <ul> <li> Product Vision &amp; Roadmap: Develop and own the product vision, strategy, and multi-year roadmap for internal Sales, Ops, Support and customer service AI solutions, aligning with company goals and stakeholder needs.</li> <li> Requirements Elicitation: Lead discovery sessions, analyze data, and map user journeys to capture needs, then produce complete, prioritized BRDs and user stories so Engineering can build the right solution on the first try.</li> <li> Team Leadership: Manage a team of passionate product managers. Foster professional growth and a collaborative, high-performance culture.</li> <li> Cross-Functional Collaboration: Partner closely with efficiency engineering, IT, support operations, R&amp;D, and business leaders to define requirements, set priorities, and deliver excellent internal user experiences.</li> <li> Internal Customer Advocacy: Gather feedback from internal customers (e.g., support reps, implementation teams) to identify pain points and opportunities for improvement.</li> <li> Outcome-Based Measurement: Define product success using internal metrics such as engagement, productivity, process efficiency, CSAT, and adoption, not revenue.</li> <li> Project &amp; Program Management: Leverage experience running a PMO to foster best practices in project delivery, change management, and stakeholder communication. Shepherd standard joint‑SDLC practices to keep Engineering and Product in lockstep</li> <li> Continuous Improvement: Foster a culture of data-driven decision-making, proactively identifying opportunities to automate, streamline, and scale internal support operations.</li> </ul> Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>12+ years in technical product management</li> <li>5+ years in management, with 3+ years’ experience of leading a management team with subordinate direct reports</li> <li>Prior hands-on leadership of a project management office (PMO) or a comparable project/program leadership role.</li> <li>Commensurate Bachelor’s or Master’s degree in business administration, information technology, engineering, computer science or a related field</li> <li>Demonstrated expertise applying AI/ML or LLM technologies to business‑process automation</li> <li>Fluency with modern cloud architectures, APIs, and workflow automation tools.</li> <li>Experience with customer service technologies such as CRM, helpdesk, knowledge management, or internal collaboration platforms.</li> <li>Track record of delivering cross-functional projects in matrixed organizations.</li> <li>Exceptional communication skills, both written and verbal.</li> <li>Empathy for internal users, strong sense of ownership, and a passion for process improvement and enablement.</li> <li>Demonstrated ability to measure and communicate success using non-monetary KPIs.</li> </ul> Desired: <ul> <li>Experience working in the SaaS or enterprise software industry.</li> <li>Experience with agile software development and release processes.</li> </ul> Location This role will be remote and based in the USA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $167,800.00 - $209,700.00.</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $177,700.00 - $222,100.00.</li> <li>Based in the San Francisco Bay area, California: $197,400.00 - $246,700.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until July 30, 2025, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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