field_remote_option

job_industry

field_job_occupational_field_parents_all

job_organization_name

job_upgrade_is_featured

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary: The Lead Director is responsible for leading and optimizing functions within the New Plan Build as well as future operation areas, including all internal resources and outsourced support. This role will administer the strategy for monitoring and improving operational functions aligning policies and procedures with organizational objectives. Controls performance management and contributes to top-level decision making for the Customer Facing Operations Organization. This individual will develop and implement a comprehensive roadmap for Plan Build to enhance client satisfaction, drive operational efficiency, and foster continuous improvement. The ideal candidate will be a strategic leader with a deep understanding of Implementation/Onboarding best practices and technology solutions.Key Responsibilities:<ul> <li>Leads continuous improvement initiatives to enhance Plan Build management processes, increase efficiency, and reduce defects across the organization.</li> <li>Collaborates with various departments, such as Core Operations - Claims, Implementation/Onboarding, Eligibility, Appeals, Compliance and Client Management, to ensure quality considerations are integrated into all aspects of the organization's operations.</li> <li>Collaborate with cross-functional teams, including Client Management, Local Market Development, IT and others to drive a customer-centric culture and improve service touchpoints. Develops and maintains strong collaborative relationships maintain excellent lines of communication and share resources to meet common service center objectives.</li> <li>Establishes and maintains a robust Plan Build quality management system by developing quality policies, procedures, and guidelines that comply with industry standards and regulatory requirements.</li> <li>Analyzes data and generates regular reports on KPIs and metrics using data-driven insights to communicate quality performance to senior management.</li> <li>Manages the budget and allocates resources effectively to support operation and improvement efforts.</li> <li>Provides leadership and guidance to department teams and direct reports, overseeing their work, conducting performance evaluations, and providing training and development opportunities.</li> <li>Responsible for bringing forward new technology and service processes that will result in improved member and provider experiences, while also driving efficiencies in the customer service organization.</li> <li>Manage and optimize relationships with future outsourcing partners to ensure performance, cost-effectiveness, and seamless integration with internal operations.</li> <li>Implement and leverage technology solutions, such AI chatbots and other automation tools, to enhance service capabilities.</li> <li>Sets strategic direction and influencing change that resulted in quantifiable positive outcomes.</li> <li>Ensures regulatory compliance.</li> <li>Develop and implement training programs to ensure teams are equipped with the skills and knowledge to provide exceptional support.</li> <li>Stay informed of industry trends, customer expectations, and emerging technologies to maintain a competitive edge.</li> </ul>Required Qualifications:<ul> <li>5+ years' experience in managing high volume transaction processing, financial management, project delivery, production, systems analysis and application. </li> <li>5 + years' management and leadership experience.</li> <li>Adept at execution and delivery (planning, delivering, and supporting) skills</li> <li>Adept at business intelligence</li> </ul>Preferred Qualifications:<ul> <li>Mastery of problem solving and decision-making skills</li> <li>Mastery of growth mindset (agility and developing yourself and others) skills</li> </ul>Education:Bachelor's degree in a closely related field, or equivalent combination of education and experience.Pay RangeThe typical pay range for this role is:$100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/02/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Lead Director, Service Operations

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Requisition Job DescriptionPosition Summary We are excited to invite a highly motivated and detail-oriented Project Manager to join our team. The Project Manager will part of the Network Platform Solutions – Contracts &amp; Pricing Team to support Medicaid Contracting IT projects in Conga and to provide support to Network for Conga contracting needs.Responsibilities Include:<ul> <li>Support of ECOM releases for Conga</li> <li>Assist with ongoing management of Conga system enhancements and fixes</li> <li>Ongoing management may include project planning, documentation of requirements, and review of IT design/development, user acceptance testing, system implementation, and performing post-release checkout</li> <li>Act as Project Manager/subject matter expert on Conga Medicaid Contracting for all Medicaid Network plans and Duals plans</li> <li>Assist in conducting research associated to business system issues and development of workarounds and communications of identified issues</li> <li>Collaborate with L&amp;P on development and delivery of training vignettes for Conga CLM</li> <li>Review of state-approved templates and regulatory compliance addendum documents to ensure clarity, accuracy, and compliance with legal standards and internal policies</li> <li>Maintain reports and dashboards for executive leadership and Medicaid Health Plans</li> <li>Support of internal and external audit requests for Conga Medicaid contracting</li> </ul>Required Qualifications<ul> <li>3 to 5 years Medicaid experience</li> <li>2 to 3 years contract management and processes</li> <li>2 to 3 years project management experience</li> <li>Strong problem-solving and decision-making skills</li> <li>Strong analytical skills and attention to detail</li> <li>Excellent communication and collaboration skills</li> <li>Ability to adapt to changing priorities and work effectively under pressure</li> <li>Demonstrated ability to learn new concepts</li> <li>Demonstrated ability to successfully deliver assigned projects</li> </ul>Preferred Qualifications<ul> <li>Familiarity with Conga CLM</li> <li>Familiarity with Duals contracting processes</li> <li>Demonstrate curiosity when identifying issues and pursuing solutions and providing ideas to improve processes</li> <li>Proficiency in Microsoft: Excel, Word, and Teams</li> <li>QuickBase and SharePoint user experience</li> </ul> Education Bachelor's Degree or equivalent experienceAnticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$54,300.00 - $159,120.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 06/29/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Project Manager-Medicaid Contracts and Pricing

Distribution and Packaging Technical Leader Projects<h2>Job Description</h2>You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. Incumbent reports to the Enterprise Capital Engineering (ECE) Mill Sustaining Capital Sr Engineering Manager. You will be the KCNA Distribution and Packaging Technical leader driving the development and execution of Distribution and Converting packaging projects along with technical decisions to meet NA business needs using KCNA Project Management Practices (PMP) process. In this role, you will:<ul><li>Effectively collaborate with a cross-functional team that includes NA Distribution teams, Value Streams, mill operations, procurement, equipment suppliers and with a focus on external service providers. </li></ul><ul> <li>Own vendor relationships, including vetting and selection to drive cost effective design and execution for packaging, conveying, palletizing, stretch wrapping and labeling projects.</li> <li>Owns &amp; manages Third Party Technical Service Provider relationships</li> <li>Equipment Capability /Improvement- evaluation evolving technology to meet changing business needs for Tissue and Personal Care. </li> <li>Own and develop roadmaps for obsolescence replacement plans.</li> <li>Support major initiatives such as DC Automation to ensure the Case Handling systems meets their needs, ie. SLPN, Labeling, Double stacking.</li> <li>Work with businesses to add capability and capacity as new machines are added, significant increases in rates due to upgrades or changes to product mix.</li> <li>Connection to PMO’s up front to trigger need to engage with R&amp;D, ECE and Distribution teams</li> <li>Conduct EDR’s including use of modeling to determine bottlenecks and look at proposed solutions.</li> <li>Develop cost estimates, write appropriations &amp; provide leadership for implementation.</li> <li>Work with ECE, DC’s &amp; DC/Staff Capital leads to develop/maintain listing of capital projects to support on-going DC needs including obsolescence.</li> <li>Support development of cost justification &amp; communication with sites/staff to get justification &amp; alignment.</li> <li>Lead projects through execution and startup</li> </ul>About UsHuggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.Led by Purpose. Driven by You.About YouYou perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.To succeed in this role, you will need the following qualifications:<ul> <li>Requires a bachelor’s degree in a science, engineering or related discipline and 10+ years industrial experience or another equivalent combination of education and experience. Experience leading capital projects and portfolios is required.</li> <li>Ability to develop TSPs and other vendors.</li> <li>Ability to work collaboratively and effectively with individuals across all levels of the organization.</li> <li>Flexibility to travel up to 35% as dictated by business need for meetings and machine checkouts.</li> </ul><ul><li>Capital project administration process expertise, project execution, TSP management</li></ul>Preferred (not essential, but desired): <ul> <li>Experience in the design requirements and safe operation of high-speed converting equipment and conveyors through palletizing processes, with an ability to translate that knowledge in support of process, product, and capacity improvements. </li> <li>Distribution functional knowledge is an asset</li> <li>Related technical experience includes various roles at both mill/staff locations and/or cross sector experiences. </li> </ul>Total BenefitsHere are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see <a href="http://www.mykcbenefits.com/" target="_blank">www.mykcbenefits.com</a>. Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.In the meantime, please check out the <a href="https://www.careers.kimberly-clark.com/en/our-careers/career-areas" target="_blank">careers website</a>.And finally, the fine print…. For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. Salary Range: $128,000 - $158,000 USDAt Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit-Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only. Veterans and members of the Reserve and Guard are highly encouraged to apply. Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion. Salary Range: 127,600 – 157,600 USDAt Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.<h2>Primary Location</h2>Neenah - West Office Facility 1<h2>Additional Locations</h2>Beech Island Mill, Chester Mill, Jenks Mill, New Milford Mill<h2>Worker Type</h2>Employee<h2>Worker Sub-Type</h2>Regular<h2>Time Type</h2>Full time

Kimberly-Clark Corporation

Distribution and Packaging Technical Leader Projects

Imagine yourself growing your expertise and expanding your skillset with every project.At Veralto, our unifying purpose of Safeguarding the World’s Most Vital Resources™ is more than words: it’s a proven path towards positive change, improvement for our planet, and development for yourself.Whether we’re ensuring the continued availability of clean drinking water, protecting our waterways, or enhancing the traceability, color accuracy, and packaging of everyday essentials, the work we do every day contributes to a safer world and a more sustainable future.When you join Veralto’s vibrant global network of 13 operating companies and 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have boundless opportunities to deepen your skillset, pursue your ambitions, and grow your career.We offer: <ul> <li>Bonus pay</li> <li>A flexible, remote-friendly work environment</li> <li> Paid holidays and a permissive paid time off policy emphasizing flexibility and trust</li> <li>Ongoing investment in your career through dedicated training, on-the-job development, and coaching</li> <li>Total rewards that support your success at work and beyond, including comprehensive health benefits, a 401(k) savings plan with employer match, and associate wellbeing programming with rewards</li> </ul>Reporting to the Senior Vice President and Chief Information Officer, The Director, IT Procurement &amp; Vendor Relationships is responsible for building, developing and maintaining global vendor relationships that support optimal outcomes for both Corporate and OpCo IT Organizations. You will have the opportunity to build and develop skills including leading global, cross-functional teams through complex software, telecommunications, hardware and professional service engagements. You will also be on the forefront of technology shifts in a constantly changing global landscape.This position is part of the Corporate Information Technology department and will be REMOTE optional attached to Veralto Corporate HQ of Waltham, MA.In this role, you will have the opportunity to: <ul> <li>Build, develop and manage complex vendor relationships</li> <li>Lead cross-functional and cross-OpCo teams through a wide range of technology related vendor engagements</li> <li>Provide strategic oversight of global vendor relationships and procurement strategies.</li> <li>Mentor a team of procurement managers and specialists across Veralto. Comfortable in a “player / coach” capacity, this is a hands-on role.</li> <li>Develop and implement long-term procurement strategies that align with corporate goals.</li> <li>Drive innovation in procurement processes and vendor management.</li> <li>Influence purchasing decisions that impact the entire portfolio of OpCo’s</li> <li>Directly impact Core Value Drivers such as Working Capital Turnover and Operating Margin Expansion through the use of Price, Process and Behavior methodologies</li> <li>Work directly with a highly talented and diverse group of global colleagues </li> </ul>The essential requirements of the job include: <ul> <li>Minimum of Bachelor’s Degree in Business, Supply Chain Management, Computer Science or related field of study</li> <li>Minimum of 10 years of IT Procurement / Strategic Sourcing / Vendor Management experience </li> <li>Minimum of 7 years of experience leading cross-functional teams through technology related vendor evaluation, selection, and contracting projects</li> <li>Must be willing to travel up to 10% of the time (primarily domestic with up to 3 international trips per year)</li> <li>Must have demonstrated experience negotiating complex, global agreements with large, multi-national suppliers (Ex. Microsoft, Workday, Oracle, SAP, Salesforce, Amazon Web Services, Dell), including cybersecurity and data privacy requirements for organizations over $3Bn(USD) top line revenues</li> <li>Proficiency with data analytics, executive presentation and communication and project management to support overall procurement and vendor management goals</li> </ul> It would be a plus if you also possess previous experience in: <ul> <li>Advanced degree in Computer Science, Information Technology or Business</li> <li>Experience in driving digital transformation initiatives within procurement functions </li> </ul>With annual sales of $5 billion, Veralto is a global leader in essential technology solutions with a proven track record of solving some of the most complex challenges we face as a society. Our industry-leading companies with globally recognized brands are building on a long-established legacy of innovation and customer trust to create a safer, cleaner, more vibrant future.Veralto’s Water Quality companies—Aquatic Informatics, ChemTreat, Hach, McCrometer, OTT HydroMet, Sea-Bird Scientific, Trojan Technologies, and XOS—manage, treat, purify, and protect the global water supply, from municipal and wastewater treatment facilities to lakes, rivers, watersheds, and oceans. And our Product Quality &amp; Innovation companies—Esko, Linx, Pantone, Videojet, and X-Rite—protect the world’s food, medicine, and essentials by tracking and authenticating the billions of goods that travel the global supply chain every day. Veralto is headquartered in Waltham, Massachusetts, with 300+ locations worldwide.US ONLY: The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $150,000.00 - $200,000.00 USD per year. This job is also eligible for Bonus Pay.We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available <a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">here</a>. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at <a href="#">applyassistance@veralto.com</a> to request accommodation. Unsolicited AssistanceWe do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the <a href="https://www.veralto.com/our-companies/" target="_blank">Veralto companies</a>, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Veralto

Director, IT Procurement & Vendor Relationships

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts. The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. We are seeking a highly analytical problem solver to join our Growth team as an Associate Manager, Lifecycle Marketing Operations. Reporting to the Manager, Lifecycle Marketing, you will play a key role in managing data pipelines, tracking performance, and optimizing our operational processes. Your expertise in data analysis, marketing automation, and process improvement will support Growth initiatives and drive impactful business outcomes.<h3>What You’ll Do:</h3> <ul> <li>Oversee workflow tools and CRM systems, ensuring customer data integrity and accuracy in partnership with Tech and Product.</li> <li>Own the creation of technical briefs for CRM-related projects, collaborating closely with stakeholders from Product, Tech, and Legal.</li> <li>Monitor CRM data for key operational insights (open rates, deliverability, event tracking) to ensure accuracy and system reliability.</li> <li>Assist in developing scalable data pipelines and automation processes to enhance reporting and campaign execution.</li> <li>Partner with Growth Analytics and Lifecycle strategists to build dashboards that inform lifecycle marketing strategy.</li> <li>Identify opportunities for automation and process optimization within the marketing technology stack.</li> <li>Ensure data integrity, scalability, and accessibility for lifecycle marketing initiatives.</li> <li>Analyze performance trends across customer segments and channels, providing data-driven recommendations.</li> <li>Lead evaluation, implementation, and optimization of marketing technology solutions.</li> <li>Establish scalable, well-documented processes to drive consistent and repeatable outcomes.</li> <li>Oversee and improve the QA process, maintaining high-quality standards and automating where possible.</li> </ul><h3>What You’ll Bring to the Team:</h3> <ul> <li>3-5+ years of experience in CRM, lifecycle marketing, or marketing operations.</li> <li>Strong analytical mindset with the ability to interpret data and optimize based on insights.</li> <li>Excellent communication skills, with the ability to present complex information clearly</li> <li>Systems-based thinking, you approach problems through the lens of first principles and over-index on building scalable, resilient systems</li> <li>Self-starter mindset with strong prioritization, problem-solving, and cross-functional collaboration skills.</li> <li>Experience with marketing automation, personalization strategies, and API integrations for dynamic content.</li> <li>Understanding of email deliverability best practices and compliance regulations (CAN-SPAM, GDPR, TCPA, etc.).</li> </ul><h3>Bonus Points:</h3> <ul> <li>Experience working with Braze and/or Liquid.</li> <li>Hands-on experience in HTML, CSS, and templating languages like Liquid.</li> <li>Familiarity with SQLProficiency in BI tools such as Looker, Mixpanel, or equivalent.</li> </ul><h3>We’ve Got You Covered:</h3> <ul> <li>Full medical, dental, and vision insurance + OneMedical membership</li> <li>Healthcare and Dependent Care FSA</li> <li>401(k) with company match</li> <li>Flexible PTO</li> <li>Wellbeing + Learning &amp; Growth reimbursements</li> <li>Paid parental leave + Fertility benefits</li> <li>Pet insurance</li> <li>Student loan refinancing</li> <li>Virtual resources for mindfulness, counseling, and fitness</li> </ul>We welcome qualified candidates of all races, creeds, genders, and sexuality to apply. The target base salary for this position ranges from $106,000 to $130,000 in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.” Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. See our California Privacy Policy <a href="https://ro.co/job-applicant-privacy-policy/" target="_blank">here</a>.

Associate Manager, Lifecycle Marketing Operations

<h3>About Us</h3> <a href="http://usenourish.com/" target="_blank">Nourish</a> is on a mission to improve people’s health by making it easy to eat well. More than half of Americans have a chronic condition related to what they eat, and poor nutrition is the number one driver of preventable death. Nourish is addressing this healthcare crisis by helping people eat better. We connect chronic disease patients with a Registered Dietitian via telehealth and get it covered by their health insurance. We launched three years ago and already have thousands of dietitians and hundreds of thousands of patients on the platform. Our patients span a wide range of nutrition-related conditions including diabetes, eating disorders, kidney disease, GI conditions, cancer, obesity / weight management, cardiovascular disease, and more. We are live in all 50 states. We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised over $44M from top-tier VCs including Index Ventures, Thrive Capital, Y Combinator, and Box Group, amongst others. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion. Learn more about us in TechCrunch <a href="https://techcrunch.com/2023/01/20/with-a-focus-on-patients-with-chronic-illness-nourish-hopes-to-help-americans-eat-better/" target="_blank">here</a> and read about our recent Series A <a href="https://www.businesswire.com/news/home/20240327148762/en/Nourish-Raises-35M-Series-A-to-Expand-Access-to-Registered-Dietitians" target="_blank">here</a>. <h3>About the Role:</h3> We’re hiring a Creative Operations Manager (Contract) to optimize creative workflows for our performance marketing and creative teams. You will own creative processes across digital and offline assets, including paid social, lifecycle, TV, audio, direct mail, web assets, and influencer/affiliate. The ideal candidate is highly organized, process-driven, and an empathetic communicator who thrives in a mission-oriented, performance environment. Most importantly, you should be excited about Nourish’s mission to improve millions of lives through food. This is a contract role with potential for full-time depending on performance. We’re seeking folks who can fulfill a minimum of 15-20H weekly. <h3>Key Responsibilities:</h3> <ul> <li> Creative Process Optimization: <ul> <li>Own and refine creative workflows across Nourish’s marketing channels for scale</li> <li>Implement quality control measures to maintain creative excellence, brand consistency, and compliance with clinical messaging standards</li> <li>Identify inefficiencies and execute solutions to streamline production</li> </ul> </li> <li> Daily Project and Resource Management: <ul> <li>Lead project intake, prioritization, and capacity planning across design, copy, video, and other creative teammates</li> <li>Manage and traffic creative assets across external creative partners, Google Drive, and Asana, ensuring all files are categorized and accessible for team collaboration</li> </ul> </li> <li> Cross-Functional Collaboration and Leadership <ul> <li>Lead cross-functional brief kickoffs, feedback loops, and project sign-offs</li> <li>Collaborate closely with marketing leadership to align creative output forecasts with strategic goals</li> </ul> </li> </ul> <h3>We’d love to hear from you if:</h3> <ul> <li>You have 4–5 years of experience in creative operations, project management, or marketing production. You’ve worked with in-house and external creative teams, preferably in health, wellness, or consumer-facing industries.</li> <li>You have direct experience managing DR marketing assets, such as paid social, lifecycle, TV, audio, direct mail, web, and influencer/affiliate.</li> <li>You’re an expert in project management tools like Asana and familiar with creative tools like Figma.</li> <li>You have experience leading complex, fast paced marketing campaigns from kickoff to execution with product and campaign launch experience being a plus.</li> <li>You’re excited about Nourish’s mission and want to make an impact in the health and wellness space.</li> </ul>

Nourish

Creative Operations Manager (Contract to Hire)

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About The Role As Headway grows, so do the volume and complexity of the challenges we face. As a Revenue Strategy Lead, you’ll tackle business-critical challenges within the fast growing Growth organization. You will be responsible for diagnosing unfamiliar problems, crafting novel solutions, driving outcomes, and instilling new best practices. You will report to the Revenue Strategy Manager. If you aspire to build great things and seek the ambiguity that hyper growth necessitates, this is the role for you. You will: <ul> <li>Identify key opportunities for business improvement through a combination of analytics, qualitative insights and good business sense</li> <li>Lead strategic and operational projects to tackle most challenging problems within the growth organization, working alongside other growth leaders (marketing, provider sales, provider revenue and retention, and customer experience)</li> <li>Take on projects to streamline cross functional collaboration with key stakeholders across the company (Operations, Payer, Strategic Finance, ENG, Product,...)</li> <li>Design and build foundations for a variety of 0-1 initiatives </li> <li>Drive the build, execution, monitoring &amp; ongoing improvement of scalable processes that enable us to deliver on core business challenges.</li> </ul> You will love this role if… <ul> <li>You have 4+ years of experience in a role that requires analytical problem solving, operational rigor, and complex problem solving. Requires experience in strategic management consulting and/or experience in Business Operations or Strategy roles in high growth startups. Prior experience in Growth function is a nice to have.</li> <li>You thrive in the unknown, and seek out opportunities to dive into unfamiliar challenges, roll up your sleeves, learn new skills, and drive towards solutions.</li> <li>You are a self-starter, with the ability to distill complex problems into simple solutions. </li> <li>You are highly data-driven. Can drive complex analyses and translate into key actionable insights, projects and OKRs.</li> <li>You seek an environment that fosters individual growth through open-feedback and a high-autonomy. </li> <li>You are motivated by the opportunity to make an impact on one of our generation’s defining problems, making mental healthcare affordable</li> </ul> Compensation and Benefits: The expected base pay range for this position is $101,320 - $149,000, based on a variety of factors including qualifications, experience, and geographic location. We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. Benefits offered include: <ul> <li>Equity Compensation</li> <li>Medical, Dental, and Vision coverage</li> <li>HSA / FSA</li> <li>401K</li> <li>Work-from-Home Stipend</li> <li>Therapy Reimbursement</li> <li>13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st</li> <li>Unlimited PTO</li> <li>Employee Assistance Program (EAP)</li> <li>Training and professional development</li> </ul> We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click <a href="https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf" target="_blank">here.</a>

Headway

Revenue Strategy Lead

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryProvides leadership and maintains oversight of functions over the Meritain Health Network Operations Team. Executes local strategic and operational plan in support of business segment customer service objectives and initiatives. Plans, directs, and implements procedures that will assure a high level of customer access and satisfaction. Responsible for the quality and effectiveness of own team and related teams, identifying and resolving technical, operational and team problems. Manages a team of professional employees.Required Qualifications<ul> <li>5+ years of being a people leader</li> <li>5+ years of experience in managing high volume operational work with network implementations, network configurations, maintaining provider files/fee schedules, and coordinating online provider directories.</li> <li>Proven strong leadership skills managing high-performance teams, setting strategic direction, and influencing change that resulted in quantifiable positive outcomes.</li> <li>Demonstrated issue resolution with a sense of urgency.</li> <li>3 to 5 years Healthcare industry experience required.</li> </ul>Preferred Qualifications<ul> <li>Network or Provider related experience.</li> <li>Vendor Management.</li> </ul>EducationBachelor's degree or equivalent experience.Pay RangeThe typical pay range for this role is:$67,900.00 - $199,144.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 06/16/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Senior Manager, Network Operations

At <a href="https://amperity.com/company" target="_blank">Amperity</a>, our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps over 400<a href="https://amperity.com/customers" target="_blank"> leading global brands</a> like Alaska Airlines and DICK'S Sporting Goods drive revenue growth and meaningful customer experiences. We help users unlock the value of all of their customer data with simplicity and speed. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute and grow. We're looking for talented individuals from diverse backgrounds to help us eliminate data bottlenecks and accelerate business impact for the world's most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you'll be part of a fast-growing team solving critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let's talk. <h3>The Role</h3> Amperity is looking for someone to lead its Global Strategic Alliances strategy, promoting partnerships and accelerating revenue growth. As the Director of Global Strategic Alliances, you will develop a partner ecosystem strategy, maximize the value derived from Amperity's Tier 1 and Tier 2 partners, and scale business development efforts globally. We are looking for a leader with a track record in building strategic alliances, influencing go-to-market (GTM) strategies, and delivering measurable outcomes. You will lead collaboration between sales, partner management, marketing, product, and executive leadership to achieve pipeline growth, enhance partner enablement, increase joint solutions, and ensure customer success. This is an opportunity to shape the future of Amperity’s partnerships and contribute to our overall revenue goals. You will report to the VP, Business Development. <h3> Responsibilities </h3> <ul> <li> Strategic Leadership &amp; Execution: Develop a comprehensive global alliances strategy that aligns with Amperity’s overall goals, focusing on revenue growth and partner-driven opportunities. Define and the deliver the partnership program enabling Amperty to meet the demands of global growth.</li> <li> Pipeline &amp; Revenue Growth: Manage partner-sourced revenue and pipeline generation, focusing on maximizing the impact of Tier 1 partners such as Deloitte Digital and Slalom. Develop tailored strategies to improve Tier 2 partners into Tier 1 contributors.</li> <li> Executive Relationship Management: Maintain executive-level relationships with important strategic partners to build mutual success and long-term collaboration.</li> <li> GTM Strategy &amp; Partner Enablement: Collaborate with sales, product, services, and marketing teams to refine Amperity’s GTM strategy, ensuring seamless agreement between our teams and external partners. Lead partner enablement programs to improve sales efficacy and joint value propositions.</li> <li> Partnership Innovation: Identify new partner-led GTM strategies, including partner-led pilots, OEM opportunities, and usage-based pricing models. Work with legal, finance, and product teams to bring these programs to market.</li> <li> Cross-Functional Influence: Act as an important liaison between Amperity’s sales and services organizations and strategic partners, ensuring agreement on goals, joint business plans, and execution roadmaps.</li> <li> Event &amp; Thought Leadership: Represent Amperity at industry conferences, partner summits, and networking events, positioning us as a leader in the customer data platform space. Promote engagement through speaking opportunities and strategic sponsorships.</li> <li> Operational Excellence: Establish and track important performance metrics, ensuring accountability for revenue contribution, pipeline growth, and partner engagement.</li> </ul> <h3>Qualifications </h3> <ul> <li>15+ years of experience in strategic alliances, business development, or partner management, with experience driving revenue through partnerships and related program definition.</li> <li>10+ years in a leadership role, managing teams and influencing executive partners.</li> <li>Expertise in working with Global Systems Integrators (GSIs), technology partners, and enterprise software sales.</li> <li>Experience with the Marketing Technology ecosystem, data-driven customer engagement strategies, and cloud-based solutions.</li> <li>Experience creating and implementing scalable partnership programs that improve measurable results.</li> <li>Experience negotiating complex partnership agreements and structuring mutually beneficial deals.</li> </ul> <h3>Compensation</h3> Base Salary: $170,000 - $230,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training. Cash Incentives: This position is eligible for variable pay via a sales compensation plan. Depending on the role, these plans may pay as commissions and/or as bonuses according to achievement level against sales-related targets and/or sales-related business objectives Stock Options: The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position <h3>Benefits </h3> We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our<a href="https://drive.google.com/file/d/1Jd5O27HxNE1AbAQu8jeQyC7aR1vWQHud/view" target="_blank"> US Benefits &amp; Perks Guide</a>. Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Amperity

Director, Global Strategic Alliances

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary We are seeking a highly skilled and motivated AI Project Manager to join our team. This role is pivotal in managing the delivery of AI projects, working closely with matrixed business SMEs and technical teams. The ideal candidate will have a strong background in project management, AI, data management, and business testing, with the ability to oversee project timelines, budgets, and deliverables effectively. Additionally, this role will be key in helping business partners identify the art of the possible when it comes to AI.Key Responsibilities include:Manage the Delivery of AI Projects:<ul> <li>Collaborate with matrixed business SMEs and technical teams to ensure successful delivery of AI projects</li> <li>Define project scope, objectives, and deliverables in alignment with business goals</li> <li>Develop detailed project plans, including timelines, budgets, and resource allocation</li> <li>Identify and manage project risks, issues, and dependencies</li> <li>Oversee business testing to ensure the effectiveness and accuracy of AI solutions</li> <li>Act as a liaison with the DDAT team to ensure alignment and integration</li> <li>Monitor and evaluate the effectiveness of data management strategies and make necessary adjustments</li> </ul>Identify the Art of the Possible:<ul> <li>Work closely with business partners to explore and identify innovative AI opportunities</li> <li>Provide insights and recommendations on how AI can be leveraged to achieve business objectives</li> <li>Facilitate workshops and brainstorming sessions to generate AI use case ideas</li> <li>Stay updated on the latest AI trends and technologies to inform business partners of new possibilities</li> </ul> Required Qualifications<ul> <li>7+ years of experience in project management, data management, and business testing</li> <li>Understanding of AI persona development and implementation</li> <li>Solid understanding of AI technologies and their applications in business</li> <li>Excellent project management skills with the ability to manage multiple priorities</li> <li>Strong analytical and problem-solving skills</li> <li>Excellent communication and collaboration skills</li> <li>Ability to work effectively in a matrixed environment</li> <li>Experience with project management tools and methodologies</li> </ul> Preferred Qualifications<ul> <li>Experience with data management tools and technologies</li> <li>Knowledge of change management principles and practices</li> <li>Familiarity with DDAT frameworks and methodologies</li> </ul> Education<ul><li>Bachelor’s degree in Computer Science, Data Science, Business Administration, or a related field</li></ul>Pay RangeThe typical pay range for this role is:$67,900.00 - $182,549.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/10/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

13 Operations Jobs in Danbury, CT, USA