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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for defining an architectural vision and solution that supports the strategic outcomes of the Business' Products and Services. Key responsibilities include defining the target operating environment, designing for client resiliency, assisting with solution design, and defining non-functional requirements. Job expectations include working with stakeholders and service providers aligned to the Business' strategic objectives, evaluating the impact of strategic design decisions, and contributing to the architecture roadmap. Position Summary: We strive to build fault tolerant design patterns that support zero to minimal downtime in support of distributed platforms, complex compute environments, and Cloud technologies in pursuit of creating best in class big data ecosystems. They must be able to work with end users, stakeholders, executives, system administrators, and vendors to help deploy those solutions from POC to Production. Responsibilities: <ul> <li>Contributes to the creation of the architecture roadmap of defined domains (Business, Application, Data, and Technology) in support of the product roadmap and the development of best practices including standardized templates</li> <li>Clarifies the architecture, assists with system design to support implementation, and provides solution options to resolve any architectural impediments</li> <li>Facilitates solution driven discussions, leads the design of complex architectures, and finds creative solutions through knowledge of domain, practical experiments, and proof of concepts while ensuring architecture is flexible, modular, and adaptable</li> <li>Supports the team as needed to select the technology stack required for solutions and helps select preferred technology products</li> <li>Performs design and code reviews to ensure all non-functional requirements are sufficiently met (for example, security, performance, maintainability, scalability, usability, and reliability</li> <li>Manages relationships with business and technology leaders and vendors for technical products and creates an inclusive and healthy working environment to resolve organizational impediments and blockers.</li> <li>Design and develop scalable, high-performance data architectures leveraging Hadoop and Teradata platforms to meet business intelligence and analytics requirements.</li> <li>Lead and mentor a team of platform architects and engineers, fostering a collaborative environment to deliver innovative solutions.</li> <li>Oversee the end-to-end implementation of platform solutions, ensuring alignment with business objectives and adherence to best practices.</li> <li>Conduct performance tuning and optimization of data platforms to ensure efficient data processing and retrieval.</li> <li>Stay abreast of industry trends and emerging technologies to continuously evolve the data architecture strategy.</li> </ul> Required Qualifications: <ul> <li>BS in Computer Science, information Technology or related field. </li> <li>5+ years of technical solutions experience including 3+ years in relevant enterprise data platforms and processing on Hadoop, Teradata, and Data Transformation Products</li> <li>Enterprise Business Intelligence and Analytics.</li> <li>Varied data processing engines and strategies: Databricks, Snowflake, Big Query, Watson X, Starburst / Trino</li> <li>Experience in multiple programming disciplines including Java, Python, and Scripting Languages. </li> <li>Deep understanding Virtualize and Containerized platforms: Openshift, Kubernetes, docker, VMware </li> <li>Understanding of storage and data replication platforms: CEPH, Cirata, Ozone, MinIO, Kudu, HDFS</li> <li>Understanding of Network and Security principals, Creating designs that adhere to Security Baselines</li> <li>Understanding of Cloud architectures including IaaS, PaaS, SaaS, compute, storage, network, and security solutions that run on large Cloud service providers (Azure, Google, AWS).</li> <li>Ability to work independently and lead a project team</li> </ul> Desired Qualifications: <ul> <li>Linux</li> <li>Python</li> <li>PostgreSQL</li> <li>Ansible in a secure environment</li> <li>Agile</li> <li>JIRA</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Architecture</li> <li>Result Orientation</li> <li>Solution Design</li> <li>Technical Strategy Development</li> <li>Application Development</li> <li>Collaboration</li> <li>Data Management</li> <li>DevOps Practices</li> <li>Risk Management</li> <li>Agile Practices</li> <li>Automation</li> <li>Influence</li> <li>Solution Delivery Process</li> <li>Test Engineering</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Hadoop Solutions Architect

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Seeking an experienced product manager for a suite of check disbursement, reconcilement, and fraud prevention products that generate significant annual revenue for the bank. Must be a highly motivated self-starter who can manage P&amp;L, serve a subject matter expert, and manage multiple risk routines for a mature but critical product set. This role will also: • Evaluate, write requirements, develop and implement new products and feature functionality driven by VOC/VOA/competitive landscape, or operational efficiency for check business and P2E opportunities. • Work closely with business partners – including Operations, Technology, Digital Channels and Sales – to evaluate, monitor and close check operational issues • Work with Sales, Operations, Servicing and Fulfillment to manage existing client impacts and challenges to ensure high quality servicing and retention of clients. • Be responsible for contributing to the strategy to help drive P2E (paper to electronic) initiatives across US Payments. Required skills: • Minimum 5 years of banking experience in payments, with a strong preference for product management experience in check disbursement and check fraud prevention • Financial / P&amp;L management • Subject matter expertise is check disbursement and check fraud prevention • Experience working with treasury sales and treasury clients on issues and initiatives • Ability to manage various risk routines including risk reporting, risk assessment, and special projects designed to address risk issues • Proven ability to develop and manage relationships with the full range of key business partners • Strong organizational skills • Demonstrated initiative, follow-through and the ability to work with limited supervision • Attention to detail and strong analytical skills • Strong presentation and communication skills • Maintenance of client-facing and internal product literature related to check disbursement and fraud prevention, communicate product changes Desired skills: • Understanding of laws, rules, and regulations related to checks • Ability to quickly learn core capabilities including end-to-end operational and technology workflows and processes • Knowledge of treasury management products and services, and key trends within the electronic payment space • Experience analyzing and reporting business financials • Strong in Microsoft Office suite skills, particularly with Excel and PowerPoint Shift:1st shift (United States of America) Hours Per Week: 40

Treasury Product Manager II

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns. Position Summary: Base24 Software Engineer This role is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the role include ensuring that software is developed to meet functional, non-functional, and compliance requirements. This role ensures solutions are well designed with maintainability/ease of integration and testing built-in from the outset. These individuals possess strong proficiency in development and testing practices common to the industry, and have extensive experience of using design and architectural patterns. Responsibilities: <ul> <li>Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements</li> <li>Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained</li> <li>Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack</li> <li>Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle</li> <li>Performs spike/proof of concept as necessary to mitigate risk or implement new ideas</li> <li>Automates manual release activities</li> <li>Designs, develops, and maintains automated test suites (integration, regression, performance)</li> </ul> Required Qualifications: <ul> <li>15+ years’ experience with BASE24 on HP non-stop platform</li> <li>Proficient in TAL/COBOL/SCOBOL/C/Macro programming language required.</li> <li>Experience with NCR device handler, ATM and POS authorization, switch interface and WEB API including SOAP, REST XML/JSON interface</li> <li>ICE/Webgate experience highly preferred </li> <li>Agile/JIRA friendly</li> <li>Ability to create design artifacts and code necessary changes from Customer related requirements.</li> <li>Ability to navigate through BASE24 screens</li> <li>TSS, RMS, GGS, NDM</li> </ul> Desired Qualifications: <ul> <li>Crisp communication</li> <li>Positive Attitude</li> <li>Quick Learner</li> <li>Understands and have experience in Payments and Banking </li> </ul> Skills: <ul> <li>Application Development</li> <li>Automation</li> <li>Influence</li> <li>Solution Design</li> <li>Technical Strategy Development</li> <li>Architecture</li> <li>Business Acumen</li> <li>DevOps Practices</li> <li>Result Orientation</li> <li>Solution Delivery Process</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Data Management</li> <li>Risk Management</li> <li>Test Engineering</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Software Engineer III

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for taking a leadership role in driving consistent execution of fiduciary management policies, procedures and practices across fiduciary book of accounts. Plans and organizes resources to ensure account-specific and systemic issues are identified and addressed consistently and in a timely manner. Maintains close relationships with business partner executives to assist senior leaders to balance business strategy with fiduciary management responsibilities and to ensure significant issues and trends are effectively communicated and acted upon. Desired Quantifications: <ul> <li>Requires a thorough knowledge of the business line's functional structure and products/services set. Working knowledge of fiduciary principles and their application to internal policies and procedures.</li> <li>Bachelor's Degree, J.D. Preferred</li> <li>Minimum 3-5 years trust/fiduciary background</li> <li>Strong verbal &amp; written presentation skills, including all Microsoft Office software</li> <li>Ability to interface with all levels of the business</li> <li>Proven ability to meet organizational objectives</li> <li>Ability to leverage resources across the organization, driving collaboration and cooperation in order to achieve results</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Issue Management</li> <li>Policies, Procedures, and Guidelines Management</li> <li>Advisory</li> <li>Collaboration</li> <li>Corporate Governance Management</li> <li>Critical Thinking</li> <li>Risk Management</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Learning Delivery</li> <li>Research</li> <li>Written Communications</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Senior Fiduciary Officer

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This role is responsible for providing moderately complex research, reporting and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives and over-the-counter derivatives across multiple lines of business. Duties are carried out under general supervision, following established procedures. These individuals may assist more experienced teammates. Responsibilities: • Maintains accuracy of client portfolio using internal and external comparison tools • Performs research and conducts moderately complex analyses using established techniques; including transactions that require special handling and/or exception handling • Explores methods to enhance processes, further reduce risks and boost client experience • Partners with colleagues on the trade and sales support teams, as well as external agents • Creates reports; may liaise with internal partners to ensure proper client reporting and assist with regulatory reporting • Escalates potential risks and exposures to manager in a timely manner • May assist in ad-hoc projects, new processes or initiatives requiring coordination among subject matter experts representing multiple product areas or functions Required Skills: <ul> <li>Bilingual - Portuguese Required</li> <li>Problem Solving</li> <li>Strategic Thinking</li> <li>Teamwork</li> <li>Presentation Skills</li> <li>Microsoft PowerPoint</li> <li>Microsoft Excel</li> <li>Customer Focus</li> <li>Collaborating</li> <li>Time Management</li> <li>Active Listening</li> <li>Organization</li> <li>Relationship Building</li> <li>Multitasking</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Operations Senior Analyst - AML Refresh Operations -  Bilingual Portuguese Required

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM production applications related to Single Sign On, Consolidate Directory Services Network (CDSN)/LDAP, Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co-ordination of identification of root cause and permanent fix resolution – in accordance with agreed upon practices. The Ideal candidate will have over 8 years of current working experience in Ping Identity products such as Ping Federate, Ping Access and Ping Directory. They should have extensive knowledge and hands on experience in MFA technologies. Must have working hands-on knowledge of Access management and entitlement technologies. Must have expert level of Linux experience and must be well versed in Splunk queries. Required Qualifications: <ul> <li>8+ years of current production support experience on Ping Access, Ping Federate, Ping Directory, MFA technologies, Hyper, PKI, Splunk &amp; Linux</li> <li>Excellent knowledge of Identity, Authentication and Access Management (IAM) domain</li> <li>Must have senior level production support experience and troubleshooting skills in IAM technologies</li> <li>Must have expert level of Linux experience and must be well versed in Splunk queries</li> <li>Well versed with ITIL framework</li> <li>Excellent Communication Skills</li> <li>Must be able to work in a team environment</li> <li>Must be available for on-call coverage and willing to work off hours when production issues arise</li> <li>Demonstrate a strong work ethic and takes pride in accomplishment</li> </ul> Desired Skills: <ul> <li>Exhibits strong drive for results and success</li> <li>Persists in the face of significant difficulties, does not give up easily</li> <li>CISSP OR equivalent Information Security domain certificate will be value add</li> </ul> Skills: <ul> <li>Result Orientation</li> <li>Solution Design</li> <li>Technical Strategy Development</li> <li>Access and Identity Management</li> <li>Cyber Security</li> <li>Information Systems Management</li> <li>Risk Management</li> <li>Solution Delivery Process</li> <li>Collaboration</li> <li>Critical Thinking</li> <li>Test Engineering</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Ping Identity Security Specialist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: The Risk Lead provides governance, oversight, and proactive management of all risk related items across the External Networks Perimeter &amp; Threat Prevention team. This role ensures timely remediation of all risks, including, but not limited to vulnerabilities, Non-Permitted Technologies (NPT), RISE deliverables, ERPs, xIAI, and certification renewals. This role also ensures requirements of the Global Compliance Enterprise Policy, the Operational Risk Management Enterprise Policy (collectively “the Policies"), the Compliance and Operational Risk Management Program and Standard Operating Procedures are implemented and identifying, challenging, escalating, and mitigating risks in a timely manner and meeting the SLA. Partnering with Global Risk Management organization, which is responsible for ensuring “best-in-class" and consistent risk committee governance practices across the company. We are seeking a highly motivated, detail-oriented individual to support risk governance and risk remediation deliverables. Required Qualifications: <ul> <li>3+ years engineering experience in Threat Prevention / Content Inspection technologies</li> <li>Experience with web proxies for advanced content filtering (i.e. McAfee Web Gateway)</li> <li>Experience in malware prevention and data loss prevention systems, including Day Zero threat prevention (i.e. FireEye)</li> <li>Fundamental networking concepts of DNS, DHCP, Firewalls. Load balancing, IPS, basic routing/switching; excellent understanding of TCP/IP and packet analysis</li> <li>Experience in creating Application and network diagrams including all pertinent flows and decisions.</li> <li>Capability to summarize complex issues into executive summaries</li> <li>Basic understanding of Cryptography, SSL certificates, SSL decryption / offload methodologies, HSM/HSMaaS</li> </ul> Desired Qualifications: <ul> <li>Experience with log analysis/reporting tools (e.g. Splunk)</li> <li>Strong written/verbal skills</li> <li>Strong documentation skills</li> <li>Basic programming/scripting (e.g. Python)</li> <li>Strong networking background</li> <li>Developing application and network diagrams including all pertinent flows and decisions</li> <li>Capability to summarize complex issues into executive summaries</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Application Development</li> <li>Production Support</li> <li>Risk Management</li> <li>Solution Design</li> <li>Automation</li> <li>Business Acumen</li> <li>DevOps Practices</li> <li>Solution Delivery Process</li> <li>Stakeholder Management</li> <li>Adaptability</li> <li>Architecture</li> <li>Innovative Thinking</li> <li>Project Management</li> <li>Technical Strategy Development</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Infrastructure Engineer Lead

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for developing Human Resources (HR) strategies that impact large, complex business units within a major Line of Business (LOB). Key responsibilities include developing and executing tactical plans at the business unit level to achieve strategic objectives and organizational effectiveness. Job expectations include driving a wide range of HR activities and supporting functions across the bank such as talent acquisition, compensation, employee relations, regulatory compliance, performance management, and employee engagement and development. The Human Resources Manager will be a member of the Chief Financial Officer (CFO) HR team. The CFO Group is responsible for the overall financial management of our company. This includes accounting, financial and regulatory reporting, balance sheet management, financial planning and analysis, treasury, investor relations, corporate investments and tax. Responsibilities: <ul> <li>Manages the strategic delivery of Enterprise and Line of Business (LOB) specific Human Resources (HR) priorities in addition to ensuring organizational effectiveness across talent acquisition, performance management, talent development and learning, succession planning, compensation, etc.</li> <li>Applies lenses of operational excellence, organizational health, and opportunity and inclusion across all HR people processes</li> <li>Partners with HR Executive and business leaders to ensure that programs and practices are in alignment with Enterprise culture and conduct principles, serving as a trusted advisor to leadership</li> <li>Manages and influences critical workforce activities, including but not limited to headcount reporting and analytics, financials/expenses, promotions, opportunity and inclusion, performance, talent management, and key cross-HR initiatives</li> <li>Collaborates with compensation, talent acquisition, and business partners to provide appropriate guidance on employee compensation, both at an individual level as well as in aggregate, while maintaining a focus on expense management</li> <li>Leverages reporting tool results shared by HR Consultants to inform effective and strategic decision making</li> </ul> Required Qualifications: <ul> <li>5+ years of HR generalist experience</li> <li>Experience in client management around complex strategic HR issues such as talent management, employee relations, org design/development, change management, etc.</li> <li>Must have experience working directly with/consulting a business leader on HR strategy</li> <li>Proven track record in developing strategy and proactively driving change to help drive business results and execute on key initiatives</li> <li>Experience supporting technically complex and geographically dispersed groups of associates</li> <li>Experience managing in a fast-paced, rapidly-changing, and highly complex environment</li> <li>Demonstrated ability as an enterprise/global thought leader who can proactively drive change and innovation</li> <li>Deep technical HR competence with the ability to influence using a balance of technical HR expertise, business acumen, and relationship skills</li> <li>Superb relationship management skills, and the ability to develop strong interpersonal alliances at all levels, and connect with senior executives on both a business and a personal level</li> <li>Deep and broad business acumen with a strategic mindset to uncover hidden opportunities that create value through improved processes, competitive advantage, and innovation</li> </ul> Desired Qualifications: <ul> <li>Knowledge of LOB and the regulatory environment is a plus</li> <li>Strong Microsoft Office and PowerPoint skills/written presentation skills</li> <li>Project management experience</li> </ul> Skills: <ul> <li>Adaptability</li> <li>Executive Presence</li> <li>Leadership Development</li> <li>Prioritization</li> <li>Relationship Building</li> <li>Consulting</li> <li>Decision Making</li> <li>Fiscal Responsibility</li> <li>Problem Solving</li> <li>Workforce Planning</li> <li>Business Acumen</li> <li>Influence</li> <li>Project Management</li> <li>Strategy Planning and Development</li> <li>Workforce Analytics</li> </ul> Minimum Education Requirement: • Bachelor’s Degree in related field or equivalent work experience Shift:1st shift (United States of America) Hours Per Week: 40

Human Resources Manager - Chief Financial Officer (CFO)

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: <ul> <li>Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client</li> <li>Collaborates effectively to get things done, building and nurturing strong relationships</li> <li>Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives</li> <li>Is confident in identifying solutions for new and existing clients based on their needs</li> <li>Communicates effectively and confidently and is comfortable engaging all clients</li> <li>Has the ability to learn and adapt to new information and technology platforms</li> <li>Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)</li> <li>Applies strong critical thinking and problem-solving skills to meet clients' needs</li> <li>Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li> <li>Efficiently manages time and capacity</li> <li>Focuses on results while acting in the best interest of the client</li> <li>Can be flexible to work weekends and/or extended hours as needed</li> </ul> Desired Qualifications: <ul> <li>Experience in financial services and knowledge of financial services industry, products and solutions</li> <li>One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals</li> <li>Six months of cash handling experience</li> <li>Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​</li> </ul> Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Relationship Banker - Charlotte South - Rock Hill Market, Rock Hill, SC Area

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! About the Team: The Global Technology Service Management function is a new team charted with designing, implementing, and managing next generation Service Management policies, processes and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees. Position Summary: The ServiceNow Platform Lead Administrator will play a leading role in maintaining the ServiceNow platform as defined by the Product teams. Our Operations team is responsible for level-2 end-user support, code migration/release support as well as production availability for over 10 ServiceNow instances. This role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. We participate in various phases of the application lifecycle including plan, server build and software installation, release implementation, continuous improvement, and decommission. At these early stages of our ServiceNow deployment, sharing knowledge and developing a documentation library as a team will be essential to our success. This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners. Key responsibilities: <ul> <li>Maintain and support the ServiceNow platform while adhering to bank policies and standards</li> <li>Manage ServiceNow code quality control processes and routines</li> <li>Lead and mentor a team of operations specialists assigned to work on ServiceNow</li> <li>Respond to incidents for application availability issues as part of on-call duties</li> <li>Respond to incidents/pages for application functional issues or questions as part of daily duties</li> <li>Use your technical knowledge to triage service availability issues and restore service</li> <li>Research and resolve system defects, lead root cause analysis, and drive permanent resolution</li> <li>Ensure appropriate monitoring is in place and maintained to ensure application availability</li> <li>Participate in software release implementation meetings</li> <li>Participate in and coordinate maintenance activities</li> <li>Prepare and maintain application support/process documentation</li> <li>Develop management jobs, automation routines, or deployment scripts</li> <li>Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities</li> <li>Provides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagements</li> <li>Performs all responsibilities of team members from applicable teams</li> <li>Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives</li> <li>Participates and helps with resource interviews and onboarding processes</li> <li>Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes</li> </ul> Skills: <ul> <li>Collaboration</li> <li>Influence</li> <li>Production Support</li> <li>Risk Management</li> <li>Analytical Thinking</li> <li>Innovative Thinking</li> <li>Result Orientation</li> <li>Stakeholder Management</li> <li>Adaptability</li> <li>Automation</li> <li>Project Management</li> <li>Solution Delivery Process</li> </ul> Required Qualifications: <ul> <li>Minimum of 5+ years of experience a ServiceNow development and engineering with emphasis on platform management.</li> <li>Must have an active and verifiable ServiceNow Certified System Administrator (CSA) certification.</li> <li>Proven experience as an administrator in highly regulated environments.</li> <li>Experience in maintaining multiple ServiceNow environments.</li> <li>Experience monitoring and maintaining ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle.</li> <li>Experience supporting ServiceNow integrations for security, risk, and compliance.</li> <li>Experience with ServiceNow instance cloning and management.</li> <li>Experience maintaining both Windows and Linux MID servers.</li> </ul> Desired Qualifications: <ul> <li>ServiceNow certified implementation specialist (CIS).</li> <li>ServiceNow certified application developer (CAD).</li> <li>Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards.</li> <li>Experience leveraging MID servers for integration and automation.</li> <li>Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets.</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

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