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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns. Position Summary: Base24 Software Engineer This role is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the role include ensuring that software is developed to meet functional, non-functional, and compliance requirements. This role ensures solutions are well designed with maintainability/ease of integration and testing built-in from the outset. These individuals possess strong proficiency in development and testing practices common to the industry, and have extensive experience of using design and architectural patterns. Responsibilities: <ul> <li>Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements</li> <li>Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained</li> <li>Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack</li> <li>Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle</li> <li>Performs spike/proof of concept as necessary to mitigate risk or implement new ideas</li> <li>Automates manual release activities</li> <li>Designs, develops, and maintains automated test suites (integration, regression, performance)</li> </ul> Required Qualifications: <ul> <li>15+ years’ experience with BASE24 on HP non-stop platform</li> <li>Proficient in TAL/COBOL/SCOBOL/C/Macro programming language required.</li> <li>Experience with NCR device handler, ATM and POS authorization, switch interface and WEB API including SOAP, REST XML/JSON interface</li> <li>ICE/Webgate experience highly preferred </li> <li>Agile/JIRA friendly</li> <li>Ability to create design artifacts and code necessary changes from Customer related requirements.</li> <li>Ability to navigate through BASE24 screens</li> <li>TSS, RMS, GGS, NDM</li> </ul> Desired Qualifications: <ul> <li>Crisp communication</li> <li>Positive Attitude</li> <li>Quick Learner</li> <li>Understands and have experience in Payments and Banking </li> </ul> Skills: <ul> <li>Application Development</li> <li>Automation</li> <li>Influence</li> <li>Solution Design</li> <li>Technical Strategy Development</li> <li>Architecture</li> <li>Business Acumen</li> <li>DevOps Practices</li> <li>Result Orientation</li> <li>Solution Delivery Process</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Data Management</li> <li>Risk Management</li> <li>Test Engineering</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Software Engineer III

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Master Data Hub (MDH) Operations Specialist will have a leading role in maintaining the MDH platform as defined by the Product teams. Our Operations team is responsible for level 2 end user support, release support as well as production availability for over 10 ServiceNow instances &amp; Remedy environments. This role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. We participate in various phases of the application lifecycle including plan, server build and software installation, release implementation, continuous improvement, and decommission. As the support for MDH takes shape, sharing knowledge and developing a documentation library as a team will be essential to our success. This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems. Responsibilities: <ul> <li>Maintain and support the MDH platform while adhering to bank policies and standards</li> <li>Respond to incidents for application availability issues as part of on-call duties</li> <li>Respond to incidents/pages for application functional issues or questions as part of daily duties</li> <li>Use your technical knowledge to triage service availability issues and restore service</li> <li>Research and resolve system defects, lead root cause analysis, and drive permanent resolution</li> <li>Ensure appropriate monitoring is in place and maintained to ensure application availability</li> <li>Participate in software release implementation meetings</li> <li>Participate in and coordinate maintenance activities</li> <li>Prepare and maintain application support/process documentation</li> <li>Develop management jobs, automation routines, or deployment scripts</li> <li>Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems</li> <li>Mentors other team members and provides technical leadership</li> <li>Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment</li> <li>Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications</li> <li>Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly</li> <li>Provides release support when needed and manages engagement across audiences</li> <li>Provides full lifecycle management of the infrastructure and application environments</li> </ul> Required Qualifications: <ul><li>5+ years of experience with application &amp; end user support</li></ul> <ul> <li>Experience as an administrator in highly-regulated environments</li> <li>Experience monitoring and maintaining applications, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle</li> <li>Experience supporting application integrations for security, risk, and compliance</li> </ul> Desired Qualifications:<ul> <li>Windows and Linux support</li> <li>Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards</li> <li>Experience with CMDB, ITAM, ITSM and Discovery processes</li> </ul> Skills: <ul> <li>Innovative Thinking</li> <li>Production Support</li> <li>Result Orientation</li> <li>Adaptability</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Influence</li> <li>Solution Delivery Process</li> <li>Stakeholder Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Master Data Hub Operations Specialist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This role is responsible for providing moderately complex research, reporting and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives and over-the-counter derivatives across multiple lines of business. Duties are carried out under general supervision, following established procedures. These individuals may assist more experienced teammates. Responsibilities: • Maintains accuracy of client portfolio using internal and external comparison tools • Performs research and conducts moderately complex analyses using established techniques; including transactions that require special handling and/or exception handling • Explores methods to enhance processes, further reduce risks and boost client experience • Partners with colleagues on the trade and sales support teams, as well as external agents • Creates reports; may liaise with internal partners to ensure proper client reporting and assist with regulatory reporting • Escalates potential risks and exposures to manager in a timely manner • May assist in ad-hoc projects, new processes or initiatives requiring coordination among subject matter experts representing multiple product areas or functions Required Skills: <ul> <li>Bilingual - Portuguese Required</li> <li>Problem Solving</li> <li>Strategic Thinking</li> <li>Teamwork</li> <li>Presentation Skills</li> <li>Microsoft PowerPoint</li> <li>Microsoft Excel</li> <li>Customer Focus</li> <li>Collaborating</li> <li>Time Management</li> <li>Active Listening</li> <li>Organization</li> <li>Relationship Building</li> <li>Multitasking</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Operations Senior Analyst - AML Refresh Operations -  Bilingual Portuguese Required

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for taking a leadership role in driving consistent execution of fiduciary management policies, procedures and practices across fiduciary book of accounts. Plans and organizes resources to ensure account-specific and systemic issues are identified and addressed consistently and in a timely manner. Maintains close relationships with business partner executives to assist senior leaders to balance business strategy with fiduciary management responsibilities and to ensure significant issues and trends are effectively communicated and acted upon. Desired Quantifications: <ul> <li>Requires a thorough knowledge of the business line's functional structure and products/services set. Working knowledge of fiduciary principles and their application to internal policies and procedures.</li> <li>Bachelor's Degree, J.D. Preferred</li> <li>Minimum 3-5 years trust/fiduciary background</li> <li>Strong verbal &amp; written presentation skills, including all Microsoft Office software</li> <li>Ability to interface with all levels of the business</li> <li>Proven ability to meet organizational objectives</li> <li>Ability to leverage resources across the organization, driving collaboration and cooperation in order to achieve results</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Issue Management</li> <li>Policies, Procedures, and Guidelines Management</li> <li>Advisory</li> <li>Collaboration</li> <li>Corporate Governance Management</li> <li>Critical Thinking</li> <li>Risk Management</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Learning Delivery</li> <li>Research</li> <li>Written Communications</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Senior Fiduciary Officer

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Prepares legal entity, balance sheet, liquidity, capital and FX reports filed with regulators and variance analysis. Prepare regulatory calculations, performs and documents control processes for local Banks, Broker Dealers and other legal entities, prepares/reviews data submissions for regulatory reporting teams. The Regulatory Reporting Controller II role is within the GRR Broker Dealer organization responsible for the preparation of Regulatory Reporting calculations (SEC Rule 15c3-3) for locally regulated entities including broker dealers, swap dealers and other legal entities. Responsible for performing and documenting control processes, and the preparation of data submissions for regulatory reporting teams. Responsibilities: This job is responsible for the preparation of Regulatory Reporting for locally regulated entities including broker dealers, swap dealers and other legal entities. Key responsibilities include performing and documenting control processes, performing variance analysis, preparing data submissions for regulatory reporting teams, and regulatory change initiatives. Key expectations include the ability to prepare and analyze financial reports, perform risk analysis, proficiency within Microsoft suite, be able to work within a team setting and independently, and be an effective communicator. - Prepares complete and accurate regulatory reporting calculations in a timely manner - Prepares reconciliations and variance analysis for daily/monthly computations - Prepares and reviews trend and analytical reporting related to Broker Dealer computations - Works with internal controls functions and External Auditors - Assists with local regulators and other regulatory examination inquires - Supports regulatory change projects in testing and documentation - Supports Operational Excellence (OpEx) initiatives to streamline processes improvements Skills: <ul> <li>Analytical Thinking</li> <li>Controls Management</li> <li>Financial Accounting</li> <li>Financial Analysis</li> <li>Reporting</li> <li>Attention to Detail</li> <li>Oral Communications</li> <li>Policies, Procedures, and Guidelines Management</li> <li>Risk Management</li> <li>Written Communications</li> <li>Continuous Improvement</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Project Management</li> <li>Regulatory Compliance</li> <li>Stakeholder Management</li> </ul> Required Qualifications: <ul> <li>Minimum 2 years of relevant professional experience in accounting/finance</li> <li>Strong financial analytics skills with attention to detail</li> <li>Advanced skills within the Microsoft suite specifically related to Excel, Word, and PowerPoint</li> <li>Candidate must be able to work both independently and as team member</li> <li>Self-Starter with strong communication and presentation skills</li> </ul> Desired Qualifications: <ul> <li>Bachelors' degree in Accounting/Finance</li> <li>Previous experience in the financial services industry</li> <li>FINRA Series 99 or 27</li> <li>CPA or equivalent a plus</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

CFO Regulatory Reporting Controller II (Global Financial Controls)

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Typically acts as the secondary coverage for clients. Extensive product knowledge. Interacts with clients to execute complex product transactions that generate significant revenue. Works under direction of more senior associates. Real Estate Structured Finance (RESF) is seeking a candidate to join our fast-paced and challenging environment in a support role. The position plays an integral part in our loan origination team by ordering third-party reports for the purpose of facilitating loan closings and assisting with additional tasks as needed. Responsibilities <ul> <li>Manage and monitor the third-party report ordering process for commercial real estate loans using the Valuation Services Information Management System (VSIMS)</li> <li>Review and analyze third party reports as part of the due diligence process for accuracy and forward to the deal team within required timeframe</li> <li>Upload third party reports to our system of retention (CMBS Imaging)</li> <li>Oversee third party report invoicing questions and respond in a timely manner</li> <li>Order market and competitive store analysis reports</li> <li>Manage internal and external vendor relationships</li> <li>Submit monthly HMDA reporting and quality control data for accuracy</li> <li>Communicate effectively with loan origination deal teams and vendors to ensure timely closing</li> <li>Additional responsibilities may be assigned as needed</li> </ul> Skills &amp; Experience Required <ul> <li>Bachelor’s Degree preferred</li> <li>2-5 years of experience in a support role</li> <li>Extremely high attention to detail.</li> <li>Data entry skills</li> <li>Self-motivated, team-oriented, and strong time management skills</li> <li>Mature, calm, and professional attitude at all time</li> <li>Excellent organization and communication skills (verbal &amp; written)</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Product Support Specialist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology. The Commercial Card Product Development team plays a pivotal role in managing and shaping the commercial card platforms that define how our corporate clients engage with our products. This role is crucial in driving the transformation of our digital platforms, simplifying the client experience, identifying opportunities for operational excellence, and streamlining client access to our tools. As a Platform Transformation Specialist, you will collaborate closely with cross-functional teams—including product partners, sales, operations, and technology— to drive and execute the vision, strategy, design, and integration of our platform ecosystem. You will reimagine the future of our platforms, ensuring they meet both business goals and regulatory requirements while offering an intuitive, cohesive experience for our clients. Responsibilities: <ul> <li>Support client migration initiatives as part of a broader platform transformation strategy, ensuring smooth transitions with minimal disruption to both client and internal operations</li> <li>Develop a standardized migration framework that can be adopted across the business, ensuring consistency and acting as the subject matter expert for platform and/or product migrations</li> <li>Help drive creation, evolution, and execution of card platform strategy, focusing on providing a seamless, user-friendly experience for clients</li> <li>Establish and track key performance indicators (KPIs) to measure the success of platform strategies, making data-driven adjustments to optimize outcomes</li> <li>Implement a Voice of Client / Voice of Associate framework to align platform strategies with user needs, continuously integrating feedback into the platform development process</li> <li>Drive continuous improvement by staying ahead of industry trends and competitive insights, challenging the status quo, and proactively driving innovation based on client expectations and emerging technologies.</li> <li>Promote the platform strategy by creating engaging content, socializing the strategy with key stakeholders, and driving adoption through training and communications</li> <li>Build and maintain strong relationships with business leads, technology teams, and external partners to ensure alignment and drive successful execution of the platform roadmap</li> <li>Deliver on platform enhancements, improving user experience and expanding client self-service options</li> </ul> Required Qualifications: Inclusive and Inspiring: Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge <ul> <li>Minimum of 6 years’ experience in platform strategy, transformation, or client migration efforts, ideally within financial services or the card industry</li> <li>Proven success managing multi-year, large-scale transformation or integration projects</li> <li>Strong blend of business and technical acumen, with a deep understanding of platforms, integration methodologies (e.g. APIs), and the ability to convert client and associate feedback into actionable strategies</li> <li>Strong sense of intellectual curiosity and the drive to deliver results</li> <li>Exceptional skills in collaborating with diverse teams and stakeholders. Proficient in translating complex strategies into clear, concise messaging for various audiences.</li> <li>Manage multiple projects and deadlines simultaneously</li> <li>Create and present strategies to senior leadership</li> <li>Experience working with cross-functional teams across global time zones, fostering strong working relationships</li> <li>A team player who adapts to changing priorities, with demonstrated leadership in driving initiatives and overcoming project challenges</li> <li>Agile principles and tools (e.g., Jira, Confluence) knowledge</li> <li>A highly motivated individual who can thrive in ambiguous environments and strives to deliver high-impact results while continuously improving</li> <li>A customer-first approach, always seeking to enhance client experiences and drive business growth</li> <li>Ability to work in-office 3 days per week</li> </ul> Desired Qualifications: <ul> <li>Bank of America or similar financial institution knowledge</li> <li>Platform strategy expertise</li> <li>Various platform strategies across the industry knowledge</li> </ul> Minimum Educational Requirements: Bachelor’s degree or equivalent experience Skills: <ul> <li>Problem-Solving Skills</li> <li>Organizational Skills</li> <li>Project Management Skills</li> <li>Verbal Communication Skills</li> <li>Written Communication Skills</li> <li>MS Office Suite (PowerPoint, Excel, Word, Visio)</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Treasury Product Manager - Platform Transformation Specialist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! About the Team: The Global Technology Service Management function is a new team charted with designing, implementing and managing next generation Service Management policies, processes and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees. Job Description: The Senior ServiceNow Data Architect is responsible for defining an architectural vision and solution that supports the strategic outcomes of our Service Management function. Key responsibilities include defining the target operating environment, designing for client resiliency, assisting with solution design, and defining non-functional requirements. Job expectations include working with stakeholders and service providers aligned to the Business' strategic objectives, evaluating the impact of strategic design decisions, and contributing to the architecture roadmap. Position Summary: Design &amp; Architecture: <ul> <li>Design scalable, secure, and high-performing data models that are aligned to ServiceNow platform and industry data requirements</li> <li>Collaborate with platform architecture, business and partner teams to understand business requirements and translate them into data architecture solutions</li> <li>Develop data strategies for integrating ServiceNow with other enterprise systems and databases for the purposes of sourcing data and consuming data from ServiceNow</li> <li>Design data governance policies, including data quality, data security, and compliance standards</li> <li>Design and implement reporting strategy for meeting operational, business and regulatory requirements using ServiceNow, data warehouses and reporting platforms</li> </ul> Data Modeling: <ul> <li>Design logical and physical data models for ServiceNow applications and modules, ensuring alignment with industry leading practices</li> <li>Optimize data structures for efficient storage, retrieval, and reporting</li> <li>Publish and maintain data model documentation and library for consumption by integration partners and various service management processes</li> </ul> Data Integration &amp; ETL: <ul> <li>Design and implement ETL (Extract, Transform, Load) processes for integrating ServiceNow with third-party applications, databases, and systems</li> <li>Ensure smooth data flow and ensure that data integration processes are efficient and maintainable</li> </ul> Reporting &amp; Analytics: <ul> <li>Collaborate with data analysts and business intelligence teams to define reporting requirements and design data models that support actionable insights</li> <li>Create dashboards, reports, and analytical views using ServiceNow's reporting tools and third-party tools</li> <li>Develop reporting strategy to provide visibility of data flow from sourcing to consumption including frequency, mapping, transformation and translation of data elements</li> </ul> Collaboration &amp; Stakeholder Management: <ul> <li>Work closely with developers, project managers, business analysts, and other IT teams to ensure alignment and successful delivery of data-driven solutions</li> <li>Provide expert guidance on data-related issues and ensure that ServiceNow data architecture supports long-term business goals</li> </ul> Performance &amp; Optimization: <ul> <li>Continuously monitor data architecture performance and provide recommendations for optimization</li> <li>Develop and implement process to detect data variances and implement corrective actions</li> <li>Resolve data-related issues and troubleshoot performance bottlenecks within the ServiceNow platform</li> </ul> Responsibilities: <ul> <li>Works across the business, operations and technology to create the solution intent and architectural vision for complex solutions and prioritize functional and non-functional requirements into a technology backlog to enable the technology roadmap and functionality to support evolving capabilities and services</li> <li>Contributes to the creation of the architecture roadmap of defined domains (Business, Application, Data, and Technology) in support of the product roadmap and the development of best practices including standardized templates</li> <li>Clarifies the architecture, assists with system design to support implementation, and provides solution options to resolve any architectural impediments</li> <li>Facilitates solution driven discussions, leads the design of complex architectures, and finds creative solutions through knowledge of domain, practical experiments, and proof of concepts while ensuring architecture is flexible, modular, and adaptable</li> <li>Educates team members on the technology practices, standardization strategies, and best practices to create innovative solutions</li> <li>Supports the team as needed to select the technology stack required for solutions and helps select preferred technology products</li> <li>Performs design and code reviews to ensure all non-functional requirements are sufficiently met (for example, security, performance, maintainability, scalability, usability, and reliability)</li> </ul> Required Qualifications: <ul> <li>5-8 years of experience in data architecture, with at least 3-5 years of hands-on experience specifically with ServiceNow</li> <li>Strong experience in data modeling, database design, and management of data systems</li> <li>Proficient in ServiceNow data schema and architecture, including tables, fields, and relationships</li> <li>Expertise in ServiceNow IntegrationHub, REST, SOAP APIs, and other integration tools</li> <li>Solid knowledge of relational databases (e.g., MySQL, MS SQL) and NoSQL databases.</li> <li>Experience with enterprise data warehouse, reporting and visualization solutions (e.g. Snowflake, Teradata, Tableau)</li> <li>Familiarity with ServiceNow modules like ITSM, ITOM, and HR Service Delivery</li> <li>Strong understanding of data governance, data privacy, and security protocols</li> <li>Strong knowledge of data quality, correctness and completeness related metrics and controls</li> <li>Knowledge of industry best practices for data management and integration</li> <li>Excellent problem-solving and analytical abilities to troubleshoot data issues and implement effective solutions</li> <li>Strong verbal and written communication skills, with the ability to work effectively with both technical and non-technical stakeholders</li> <li>Ability to lead and mentor junior team members</li> </ul> Desired Qualifications: <ul> <li>ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist (CIS) certifications</li> <li>Experience with ServiceNow Performance Analytics or other BI/analytics platforms</li> <li>Familiarity with Agile/Scrum development methodologies</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Architecture</li> <li>Result Orientation</li> <li>Solution Design</li> <li>Technical Strategy Development</li> <li>Application Development</li> <li>Collaboration</li> <li>Data Management</li> <li>DevOps Practices</li> <li>Risk Management</li> <li>Agile Practices</li> <li>Automation</li> <li>Influence</li> <li>Solution Delivery Process</li> <li>Test Engineering</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Senior ServiceNow Data Architect

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing risk oversight and advice to the Line of Business (LOB) on risk management issues. Key responsibilities include identifying risks to which the LOB is exposed, implementing measures to prevent and mitigate losses, and monitoring risk outcomes. Job expectations may include the ability to recognize all risk categories including credit, market, operational and compliance, as well as directing risk staff or participating in establish risk management procedures and standards. Responsibilities: <ul> <li>Participates in establishing risk management procedures and standards</li> <li>Conducts execution of risk framework activities including independent monitoring and testing of controls and risk management processes for the Line of Business (LOB)</li> <li>Liaisons with businesses to understand market trends and impacts on portfolio, using knowledge of stress testing and its applicability to risk categories</li> <li>Ensures adherence to the policies and procedures established by the company</li> <li>Manages risk requests, breach remediations and providing risk effective challenges for front line units</li> <li>Develops risk management analyses, reports, and approval procedures and guidelines on risk limits by type of product and/or transaction</li> </ul> Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. <ul> <li>Diversity &amp; Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&amp;I goals.</li> <li>Manager of Process &amp; Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.</li> <li>Enterprise Advocate &amp; Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.</li> <li>Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.</li> <li>People Manager &amp; Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.</li> <li>Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.</li> <li>Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.</li> <li>Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.</li> </ul> Key Requirements: <ul> <li>Minimum of 5 years of risk management, risk quantitative/qualitative modeling or other experience in the financial services industry</li> <li>Proficiency with analysis of financial data and quantitative techniques (linear/logistic regressions, clustering algorithms, data transformation techniques, etc.)</li> <li>Proficiency with programming (Python or R) and Excel and best practices around coding</li> <li>Strong analytical mindset and effective problem-solving skills</li> <li>Attention to detail and ability to work with minimal supervision</li> <li>Experience with data analytics and visualization tools (e.g., Tableau, Alteryx, MicroStrategy)</li> <li>Strong personal drive, individual initiative, a sense of urgency, and responsiveness, with a desire to grow, learn, and take on increasing levels of responsibility</li> <li>Demonstrates commitment to excellence by anticipating needs, mitigating risks and minimizing potential problems</li> <li>Ability to multi-task with excellent time management skills, manage projects and pivot between tactical and strategic tasks</li> <li>Prior exposure to liquidity, capital or interest risk management a plus</li> </ul> Skills: <ul> <li>Analytical Thinking</li> <li>Coaching</li> <li>Critical Thinking</li> <li>Liquidity Management</li> <li>Collaboration</li> <li>Oral Communications</li> <li>Portfolio Analysis</li> <li>Presentation Skills</li> <li>Written Communications</li> <li>Issue Management</li> <li>Monitoring, Surveillance, and Testing</li> <li>Regulatory Compliance</li> <li>Technical Documentation</li> <li>Trading Strategy</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Financial Risk Analytics Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for leading enterprise-wide talent development and organizational design solutions. Key responsibilities include supporting senior business leaders to identify strategies directly linked to organizational goals and implement leadership solutions across the business. Job expectations include partnering with Global Talent, Global Human Resources (GHR), business stakeholders, Subject Matter Experts (SMEs), and vendors to execute enterprise talent processes and provide consultative support to lead the design, development, and implementation of talent development. This Talent Consultant II will join the Global Corporate &amp; Investment Banking Talent Team to develop leadership, learning, organizational effectiveness, and talent management solutions, in partnership with HR Executives and Generalists, in support of the business Key areas of focus for a Talent Management Consultant II include Talent Management, Leadership Development, Organizational Effectiveness and Performance Management. The Talent Consultant II will align to CEO 2 deep leader(s) reporting to the Global Corporate &amp; Investment Banking Talent Executive and will be responsible for ensuring achievement of key business outcomes through the utilization of impactful consultation and organizational development skills. The successful candidate will be an influential, results-oriented professional who can develop and manage relationships across the company and with a wide variety of partners based on trust, knowledge, and teamwork, and have demonstrated ability to Responsibilities: <ul> <li>Partners with business and Human Resources (HR) leaders to design and deliver talent management strategies and talent development plans that ensure effective succession planning and a bench of future leaders.</li> <li>Leads, designs, and implements key leadership development processes and HR initiatives such as talent and succession planning, performance management, organizational design and effectiveness, manager development, 360 feedback, and program nominations.</li> <li>Executes talent management strategy and organizational design across local, regional, and enterprise teams and partners while ensuring compliance with rules and regulations.</li> <li>Provides consultative support and coaching to key leaders focused on promoting and developing diverse and top talent.</li> <li>Maximizes business and enterprise objectives and outcomes by implementing strategic talent solutions leveraging quantitative and qualitative data.</li> <li>Partners with control functions (e.g., Corporate Communications, Legal, Risk, Compliance) to mitigate people risk and effectively communicate people moves and talent processes to impacted stakeholders.</li> <li>Drive learning strategy and programs for client organizations, working closely with learning consultants and leveraging internal learning resources.</li> <li>Consult with leaders on organizational change including assessing operating model and org design effectiveness, preparing org design proposals and communication plans.</li> <li>Serve in an advisory role for horizontal initiatives across the Global Corporate &amp; Investment Banking organization, working with HR to consult.</li> </ul> Required Qualifications <ul> <li>Minimum of 8+ years’ experience in any of the following: Learning or Program Development/Program Management OR Leadership development &amp; talent management (including coaching) OR Organization Development, Change and/or Organization Design OR HR Generalist OR Relevant HR specialist experience leading programs, processes, or other talent practices.</li> <li>Relationship management skills with ability to consult, advise, and influence senior leaders globally.</li> <li>Experience interfacing with leaders at the MTM 1 and/or 2 deep level who are seasoned and sophisticated leaders.</li> <li>Demonstrated conceptual thinker with effective program and project management skills and experience, including ability to translate strategy into specific goals, tactics, and deliverables.</li> <li>Sound judgment and strong communication skills (written and verbal).</li> <li>Proven ability to build and leverage positive relationships with peers, partners, and clients.</li> <li>Able to operate in a fast-paced, ambiguous environment or an environment where priorities may change quickly.</li> <li>Strong bias for action and ability to drive work to completion.</li> <li>Technical proficiency in PowerPoint and Excel.</li> </ul> Desired Qualifications: <ul><li>BS/BA, preferably in relevant areas (e.g., Organizational Development, I/O Psychology, etc.); will consider equivalent experience in lieu of degree.</li></ul> Skills: <ul> <li>Attention to Detail</li> <li>Influence</li> <li>Leadership Development</li> <li>Prioritization</li> <li>Written Communications</li> <li>Networking</li> <li>Organizational Effectiveness</li> <li>Presentation Skills</li> <li>Succession Planning</li> <li>Talent Development</li> <li>Executive Presence</li> <li>Stakeholder Management</li> <li>Workforce Diversity Management</li> <li>Workforce Planning</li> <li>Organizational Design</li> <li>Change Management</li> <li>Transformation</li> <li>Performance Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

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