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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryThe Manager, Aetna B2B Marketing Strategy, will partner with Aetna Commercial, Medicaid, and Group Retiree sales and business leaders to support developing and executing effective B2B marketing strategies. These strategies will be focused on driving awareness, consideration and demand amongst prospective Aetna clients, as well as engagement and adoption from existing clients.As Manager, you will act as a thought leader, a trusted advisor to drive strategic decisions about our marketing strategy and marketing mix across platforms, local presence, and activation teams. You must be an innovator and a change agent with a passion for B2B client-centric, needs-based marketing. You will be responsible for the creation, development and delivery of data-driven marketing programs and campaigns that will convert prospects to clients and convert clients to brand loyalists. You will be responsible for supporting the development of complex business to business (B2B) marketing strategies that identify short and longer term opportunities to provide competitive advantage for one or more lines of business. The Manager will partner with the Lead Director, Marketing to help define Aetna’s differentiation and promote our solutions to relevant B2B and B2G decision makers and influencers.The Manager will leverage competitive benchmarking, market research, and sales insights to identify and prioritize marketplace needs and opportunities. The Manager will support the Lead Director, Marketing and collaborate with business partners to translate these needs and opportunities into winning marketing strategies that showcase Aetna’s value proposition and competitive differentiation.This Manager will collaborate cross-functionally with internal and external partners to bring our B2B strategies to life through impactful marketing content, assets and programs that drive growth through each phase of the buying journey and customer lifecycle. The Manager will report to the Lead Director, Aetna B2B Marketing. This role has the flexibility to work either from a home office or hybrid at a corporate office location.Key Responsibilities<ul><li>Support the creation of marketing strategy, including building positioning and reasons to believe </li></ul><ul><li>Partner with cross-functional teams to support the development of go-to-market approach to drive demand across B2B and B2G audiences and enable sales success. </li></ul><ul><li>Partner with product, sales and segment teams to compile relevant sales and product feedback to inform marketing strategy </li></ul><ul><li>Partner with broader marketing teams to leverage and optimize digital capabilities, tools and platforms to support execution and deployment of marketing strategies </li></ul><ul><li>Support the development of creative briefs, marketing campaign collateral/assets and related analytics </li></ul><ul><li>Prepare for and support cross-functional meetings, including kick-offs, check-in’s, etc. </li></ul><ul><li>Ensure messaging strategies and narratives are consistently woven throughout all communication </li></ul><ul><li>Stay up to date with industry trends and best practices in marketing and contribute innovative ideas to enhance marketing efforts. </li></ul> Required Qualifications<ul> <li>5+ years of experience in marketing, brand management, consulting or a related field</li> <li>Strong strategic, critical thinking, and conceptual abilities; ability to contribute to strategic planning discussions</li> <li>Prior experience working with an external and/or internal agency partner – ability to write a creative brief, provide strategic direction, feedback and ensure creative is delivered on strategy.</li> <li>Ability to influence others, work effectively in a matrix environment, and interact with all levels of the organization</li> <li>Adaptable in an environment where priorities can change quickly.</li> <li>Ability to meet deadlines and maintain confidentiality. Strong performance accountability orientation, both in terms of following through on commitments and deadlines</li> <li>Experience and proficiency with PowerPoint, Excel, Outlook, Word, Adobe.</li> </ul>Preferred Qualifications<ul> <li>5+ years commercial health insurance/healthcare industry marketing</li> <li>Experience with brand and product marketing in the healthcare industry</li> <li>Knowledge of market research and consumer/customer insight</li> <li>Experience with brand and product marketing in the healthcare industry </li> <li>Understanding of commercial customers, including brokers, consultants, plan sponsors, providers and members</li> </ul>Education<ul><li>Degree in marketing, communications, journalism or related field or equivalent experience (4 years) </li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$66,330.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 04/14/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Manager, Strategic Marketing

American Song Archives LLC

Director, Industry and Corporate Relationships

Remote Office Remote Office Tennessee 99999Why Valmont We’re Here to Move the World Forward.Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better.Join a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are the modern workforce. Are you ready to move the world forward? Apply now.This is an individual contributor position in the Utility division. The incumbent reads and interprets customer order information. This position processes orders for production and customer submittal drawings, consistent with Valmont standard practices, in the low to moderate range of complexity, and prepares the necessary drawings and other data for the teams, other departments and the manufacturing facilities, as well as interfaces, under supervision from the Division Drafting Manager/Drafting Supervisor, directly with other company departments on customer order and manufacturing problems. Limited customer contact may be required to aid the design/order process.The Drafting Department is responsible for processing drawings for customers and the manufacturing facilities while maintaining the company objectives for quality and lead-time. This Individual Contributor role must interact with people in all departments in order to maintain amiable and profitable relationships in inter-departmental communication.The incumbent will, with required supervision, read and interpret customer specifications, plans and other order information to determine the format required to complete customer orders. He/she will be responsible for reporting any inconsistent, conflicting or missing customer information to the Drafting Manager or a Senior Design Drafter. All Associate Design Drafter work must be checked by a Drafting Supervisor, Senior Design Drafter or Design Drafter. This position is not allowed to check any work.The incumbent shall have knowledge of departmental and company goals, policies and procedures and the product lines represented. Deviations from these shall be minimal and only when beneficial to the department, division and company.This position is important to the results of the department and the division. The incumbent is allowed to establish work routines and/or schedules, within company policies, in order to maintain efficient order flow. He/she may identify, recommend and help develop revisions to standard product designs, drafting procedures and systems to improve the department and the division.Essential Functions:<ul> <li>This position reports to the Division Drafting/Drafting Supervisor and has no direct reports or indirect reports</li> <li>This role requires no travel</li> </ul><ul> <li>Investigates and analyzes design problems</li> <li>Determines changes, corrections and requirements to meet project demands</li> <li>Makes sketches for use by other designer/drafters</li> <li>Interpret specifications and standards and provide information to others to ensure that customer requirements are met or improved</li> <li>Requisitions parts and products that are used in or interface with company products</li> <li>Prepares lists and quantities for use by others in purchasing function</li> <li>Contacts and discusses details of assignment with other engineers, production supervisors, customers and suppliers and prepares necessary sketches and drawing for use in producing manufacturing plans etc.</li> <li>Communicates with customers, both oral and written, to resolve specification questions in preparation of drawings</li> <li>Provides assistance and input on project basis to other team members in development of shop drawings</li> <li>Complies with Company’s attendance policy</li> <li>Follows prescribed safety rules and regulations</li> </ul>Important Details about the Role:<ul> <li>Review customer contract drawings, specifications or instructions from Team members, Supervisors, Engineering, Customer Service, Sales and Marketing</li> <li>Manage the department backlog by monitoring order schedules, providing updates to computerized backlog and meeting “Promises Kept” in accordance with departmental priorities</li> <li>Maintain required productivity output in accordance with departmental priorities</li> <li>Maintain required order accuracy in accordance with departmental priorities</li> <li>Maintain a cooperative and professional attitude in dealing with all departments of the company</li> <li>Maintain and update an accurate filing system of customer requirements</li> <li>Maintain an awareness of current Drafting policies and procedures</li> <li>Maintain an awareness of current manufacturing capabilities and limitations</li> <li>Identify, recommend and help implement changes to standard drafting procedures and systems</li> <li>Identify, recommend and help implement changes to standard designs to improve customer acceptance or reduce product cost</li> <li>Handle special assignments as requested by Division Drafting Manager/Drafting Supervisor</li> <li>When necessary, provide assistance to all departments in the interpretation of customer specification, manufacturing capabilities or drafting procedures</li> <li>Provide technical or drafting support of any department, for any project which will enhance product or company interest</li> </ul>Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities):<ul> <li>High School diploma and 1+ years of work/educational experience</li> <li>Technical skills in computer aided drafting and basic understanding of mathematics normally acquired through an Associate of Applied Science degree and/or related experience (includes Algebra, Geometry and Trigonometry)</li> <li>Experience with 3-D modeling techniques (Required for Utility Division)</li> <li>Previous PC experience a must, including basic knowledge of Microsoft Word, Excel and Outlook</li> </ul><ul> <li>Demonstrated ability to read and interpret manufacturing drawings, design constraints and product requirements</li> <li>Ability to identify and report any inconsistent, conflicting or missing customer information to Division Drafting Manager/Drafting Supervisor or Senior Design Drafter</li> <li>Ability to work in a fast-paced, deadline driven environment</li> <li>Demonstrated strong professional interpersonal, verbal, and written communication skills</li> <li>Demonstrated ability to keep a positive, professional attitude in a fast-paced environment subject to specific deadlines which must be met</li> <li>Must possess strong problem solving skills, with attention to detail and a number/math orientation</li> <li>Ability to identify, communicate and participate in process improvement opportunities aimed at reducing cost, improving efficiencies and increasing customer satisfaction.</li> <li>Ability to work in, and be an integral part of a team environment</li> <li>Excellent customer focus, including positive customer feedback</li> <li>Acceptable attendance and prior work record</li> </ul>Highly Qualified Candidates Will Also Possess These Qualifications:<ul> <li>Associates Degree in Drafting</li> <li>Autodesk Inventor 2019 or newer version</li> <li>AutoCAD 2019, Reproduction Equipment, Scientific Calculator and Drafting Equipment knowledge/experience</li> <li>Basic knowledge of Valmont products is preferred</li> </ul>BenefitsValmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family’s overall wellness needs are met. Some offerings are dependent upon the role, work schedule, or location and can include the following:<ul> <li>Healthcare (medical, prescription drugs, dental and vision)</li> <li>401k retirement plan with company match</li> <li>Paid time off</li> <li>Employer paid life insurance</li> <li>Employer paid short-term and long-term disability including maternity leave</li> <li>Work Life Support</li> <li>Tuition Reimbursement up to $5,250 per year</li> <li>Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more</li> </ul>Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.If you have a disability and require any assistance in filling out the application for employment email <a href="mailto:EEOCompliance@Valmont.com" target="_blank">EEOCompliance@Valmont.com</a>.

Valley Irrigation - A Valmont Company

Associate Design Drafter

Overview Are you looking for a rewarding career? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Attractive pay <ul><li>$ 24 - $ 28 /H</li></ul> What's in it for you <ul> <li>A full benefits package with choice of affordable PPO or HSA medical plans.</li> <li>Paid time off.</li> <li>Up to $1,300 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.</li> <li>Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.*</li> <li>Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.</li> <li>401(k) with a company match.</li> <li>Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.</li> <li>And more.</li> </ul> Please note: Benefit eligibility can vary by position depending on shift status. *To participate, you must be enrolled in an Amedisys medical plan. Responsibilities <ul> <li>Receives and reviews patient assessments for assigned care centers.</li> <li>Reviews diagnosis coding patient status items compared to other related patient documentation to verify completeness and accuracy on non-OASIS required assessments.</li> <li>Reviews specified OASIS patient status items for specified payors compared to other related patient documentation to verify completeness and accuracy.</li> <li>Identifies needs for additional supportive documentation/information and communicates needs to care center leadership and supervisor.</li> <li>Communicates any delays in processing assessments to supervisor and care center.</li> <li>Performs other duties as assigned.</li> </ul> Qualifications <ul><li>HCSD or BCHH-C ICD-10 certification.</li></ul> Preferred <ul><li>One year home health ICD-10 coding experience.</li></ul> Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

Amedisys

Medical Coding Specialist  FT

Salesforce Systems Administrator

Expert TA

Business Development Representative

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a day shift, PRN, Cardiovascular Surgical Tech (CVOR CST) In-House Traveler in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li>Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being. </li> <li>People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for. </li> <li>Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities <ul> <li>Commit up to a 12 consecutive week assignment of a minimum of 36 hours per week or 72 hours per pay period. </li> <li>Responsible for activities of patient care which involve basic knowledge of sterile technique, sterilization procedures, principles of surgical procedures, knowledge of anatomy and physiology, use and care of surgical instruments and equipment, actions and use of anesthetic agents</li> <li>Assist the Registered Nurse CV Coordinator in CV-specific processes as needed </li> <li>Follow Universal Precaution Guidelines, including but not limited to time-out and safety measures</li> <li>Provide effective turnover for CV surgeries and helps keep the CV operating rooms clean, including maintaining inventory</li> </ul> Qualifications Job Requirements: <ul> <li>Current and unrestricted Certified Surgical Technologist certification from the NBSTSA.</li> <li>Active BLS certification.</li> <li>One-year recent (within the last 2 years) CVOR experience.</li> </ul>

Hillcrest Healthcare System

Cardiovascular Surgical Tech / In House Traveler

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a technical ace in the hole for when the questions get tough. You’ll work one-on-one with both prospects and Sales team members to help discuss how Fivetran fits within their technology strategy. You’ll have a full understanding of how Fivetran is architected and a clear understanding of how Fivetran is best used in data stacks. Additionally, as a Senior Sales Engineer, Enterprise you’ll be tasked to invent and implement creative solutions for edge-case issues. This is a full-time position, remote position based out of California in the United States. Technologies You’ll Use <ul> <li>Python, Relational DBs, Warehouses, Datalakes, Kubernetes, Docker, Azure, GCP, Zendesk, AWS, GCP, SQL, Grafana, Docker, DBeaver</li> </ul> What You’ll Do <ul> <li>Support sales teams with deep technical knowledge and understanding of Fivetran product offerings and data space.</li> <li>Serve as the technical liaison between sales and product/engineering teams.</li> <li>Act as the primary resource in solving technical issues and inquiries in pre-sales and onboarding processes.</li> <li>Proactively engage with product and engineering teams on roadmap, soliciting and sharing customer/prospect feedback where necessary.</li> <li>Assist in documentation efforts around Fivetran product offerings, internal knowledge base, and training resources.</li> </ul> Skills We’re Looking For <ul> <li>5+ years Technical experience as a database administrator, backend engineer, or IT services within an enterprise or tech startup</li> <li>2+ years Experience successfully demonstrating and articulating the value of Business Intelligence and Analytics tools</li> <li>Proficiency in SQL programming</li> <li>Working knowledge of best practices and troubleshooting for connecting to common application APIs (Salesforce, Workday, Jira, etc)</li> <li>Knowledge of RAG, LLMs Python scripting, and REST API knowledge</li> <li>Ability to influence technical audiences in their language, and influence business audiences by translating complex technology concepts</li> <li>Passion for data and analytics, a philosophy of using technology to help solve business problems</li> <li>Working knowledge of Cloud Data Lakes concepts</li> <li>Keen analytical and problem-solving skills</li> <li>Curiosity to learn and assimilate technical information quickly, enthusiasm to share and teach others</li> <li>Available for up to 40% travel</li> </ul> Bonus Skills <ul> <li>COM Training</li> <li>MEDDPIC Training</li> <li>Cloud Certifications</li> <li>Networking/Cybersecurity</li> </ul> #LI-REMOTE #LI-MD1 The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The pay range is subject to change and may be modified in the future. Your recruiter can share more about the specific pay range for your location during the hiring process. This range represents base salary only and does not include incentive for sales roles, equity, or benefits, if applicable. Pay Range $154,912—$193,640 USD Perks and Benefits <ul> <li>100% employer-paid medical insurance* </li> <li>Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off</li> <li>RSU stock grants*</li> <li>Professional development and training opportunities</li> <li>Company virtual happy hours, free food, and fun team-building activities</li> <li>Monthly cell phone stipend</li> <li>Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.</li> </ul> *May vary by country and worker type - please reach out to your recruiter for more information Click <a href="https://drive.google.com/drive/folders/1CdawUwjo1Q1B7ghZJ_owdmmHB8VtqhBu?usp=sharing" target="_blank">here</a> to learn more about Fivetran's Benefits by Region. We’re honored to be <a href="https://fivetran.com/blog/hvr-acquisition-series-d" target="_blank">valued at over $5.6 billion</a>, but more importantly, we’re proud of our <a href="https://fivetran.com/culture" target="_blank">core values of Get Stuck In, Do the Right Thing, and One Team, One Dream</a>. Read about us in <a href="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" target="_blank">Forbes</a>. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion &amp; belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, <a href="https://www.youtube.com/watch?v=xlhtp4dGh8o" target="_blank">click here</a> and enjoy our video. To learn more about our candidate privacy policy, you can <a href="https://fivetran.com/candidate-privacy" target="_blank">read our statement here</a>. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this <a href="https://forms.gle/V7k3t4u9j523XkEt6" target="_blank">form</a>. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Fivetran

Senior Sales Engineer, Enterprise

<h3>See yourself at Twilio</h3> Join us as our next Principal Solutions Engineer on Twilio’s Strategic Communications team! <h3>Who we are</h3> At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. <h3>About the job</h3> This position is needed to enable our customers to build the future of communications. The Principal Solutions Engineer is a critical part of the sales team focused on our Strategic segment, working directly with our Contact Center customers &amp; prospects. Twilio’s Principal Solutions Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Principal Solutions Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. As a Principal Solutions Engineer you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product. <h3>Responsibilities</h3> In this role, you’ll: <ul> <li>Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.</li> <li>Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.</li> <li>Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.</li> <li>Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders</li> <li>Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.</li> <li>Take the initiative to identify and solve problems - both for the customer and within the organization as we grow</li> <li>Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations</li> <li>Mentor less experienced Solutions Engineers</li> </ul> <h3>Qualifications </h3> Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! <h4>Required:</h4> <ul> <li>8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting</li> <li>Excellent communicator and presenter able to gain audience confidence</li> <li>An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.</li> <li>Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution</li> <li>Knowledge of contact center skills, including ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording, quality assurance and WFO/WFM, ACD, Email, Web Messaging and SMS</li> <li>Previous software development experience or working knowledge in one or more of the following areas:</li> <ul> <li>Backend (Java, C#, Node.js, Python, PHP)</li> <li>Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)</li> <li>Experience building with REST APIs</li> </ul> <li>Previous experience in Telecom, SIP, or Contact Center</li> <li>Experience with sales methodologies</li> <li>Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience</li> </ul> <h4>Desired:</h4> <ul> <li>Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.</li> </ul> <h3>Location</h3> This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. <h3>Travel</h3> We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. <h3>What We Offer</h3> There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. <h3>Twilio thinks big. Do you?</h3> We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. *Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado: $136,300 - $170,300.</li> <li>Based in Washington D.C. or California (outside of the San Francisco Bay Area): $143,800 -$179,700.</li> <li>Based in New York, Washington State, or the San Francisco Bay area, California: $151,400 - $189,200.</li> <li>This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> <li>This role is eligible to earn commissions. </li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Applications for this role are intended to be accepted until March 21st, 2025 but may change based on business needs. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodations@twilio.com</a>.

Twilio

Principal Solutions Engineer - Contact Center

Schedule: 10am to 7pm, Must be able to work weekends! EXAMPLES OF WORK PERFORMED FOR CUSTOMER SERVICE TIER I: <ul> <li>Provide timely and accurate information to customers' requests and concerns.</li> <li>Assist customers, sales, and delivery drivers with purchases.</li> <li>Inbound calls and face to face interaction with customers regarding warranties and returns.</li> <li>Orders all parts for missing hardware, legs, finials, upholstery/leather replacement panels.</li> <li>Flows up with factory on outstanding service orders to update status.</li> <li>Works non-sellable report to eliminate items waiting on parts.</li> <li>Partner with sales associates to meet and exceed customer service expectations.</li> <li>Ability to organize and manage multiple priorities.</li> <li>Maintain the office appearance by keeping everything neat and clean.</li> <li>File the daily invoices.</li> <li>Any other duties as directed by management.</li> </ul> Perks that come with the job as Customer Service Tier I: <ul> <li> Fun work environment!! </li> <li> Benefits Package - Health, Dental &amp; Vision, 401k Matching, Life Insurance, HSA, FSA, Accident and Cancer coverage, Short- and Long-Term Disability, Employee Assistance Program </li> <li> Paid Vacation </li> <li>Employee Discounts 10% </li> </ul> EMPLOYMENT STANDARDS FOR CUSTOMER SERVICE TIER I: Ability to repetitively use arms, hands and fingers; ability to communicate effectively with team members; positive attitude when working with customers; customer service experience preferred. Knowledge of employment and merchandise handling procedures. PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, walking, pulling, talking, hearing/listening and repetitive motion. Heavy Work: Lifting up to 20 lbs. occasionally. Work Environment: Indoor climate-controlled environment. Mathis Home promotes and maintains a drug-free work environment. Mathis Home is an Equal Opportunity Employer. **Non-Safety Sensitive**

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